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Attention Children and Young People’s Outreach Support Workers Needed in Durham – Make a Real Impact!Join Our Outstanding CQC Children's Disability ServiceA driving license and access to a vehicle are required.We do not offer sponsorships; Right To Work must be provided.Are you passionate about supporting children and young adults in their learning and personal development journey?Do you want to be a positive influence, making a lasting difference in their lives?If your answer is YES, then look no further!Who We Are:At Roc Group, we've been awarded Career Employer of the Year since 2022, and there's a reason why.We're proud to be recognised as an award-winning CQC Outstanding Children's Disability Service.Our dedicated team is committed to working with children facing disabilities and additional needs, including autism, providing invaluable respite support.The Role:You will be assisting any family contact between the young people and their family members out in the community!
Personal careCommunity OutreachIndependent living skills
Rate of Pay: £13 per hour + TravelFlexible Shifts:
Weekdays during term time: From 3 pm – early eveningWeekends: Anytime between 9 am and 6 pmSchool holidays: Monday – Sunday daytimePart-time: Up to 16 hours with the possibility of covering staff holiday’s
Why Join ROC Group:
Inclusive Company with a focus on safeguarding and learning and development
'Tell on your Team' recognition system for a job well doneAward-Winning Team – be part of our growing success!
Essential Requirements:
Minimum Level 3 qualification in Health & Social Care (Children) or equivalent (or willingness to work towards)Driving licence and access to a vehiclePrevious experience working with Children or applicable experienceFlexibility
Benefits:
Enhanced DBS check paid for by the companyHealthcare PlanExcellent learning and development opportunitiesRefer a friend bonus schemeProfit share schemeRecognition schemeCredit union saving schemePaid for level 4 on completion of a probationary periodCompany EventsAward-winning company culture
Apply Now or Call on 0330 335 8997.Make a difference in the lives of children – Apply Today! ....Read more...
Type: Permanent Location: Durham, County Durham, England
Salary / Rate: £13 per hour
Posted: 2025-04-02 09:46:22
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Attention Children and Young People’s Outreach Support Workers Needed in Sunderland – Make a Real Impact!Join Our Outstanding CQC Children's Disability ServiceA driving license and access to a vehicle are required. We do not offer sponsorships; Right To Work must be provided.Are you passionate about supporting children and young adults in their learning and personal development journey?Do you want to be a positive influence, making a lasting difference in their lives?If your answer is YES, then look no further!Who We Are:At Roc Group, we've been awarded Career Employer of the Year since 2022, and there's a reason why.We're proud to be recognised as an award-winning CQC Outstanding Children's Disability Service.Our dedicated team is committed to working with children facing disabilities and additional needs, including autism, providing invaluable respite support.The Role:You will be assisting any family contact between the young people and their family members out in the community!
Personal careCommunity OutreachIndependent living skills
Rate of Pay: £13 per hour + TravelFlexible Shifts:
Weekdays during term time: From 3 pm – early eveningWeekends: Anytime between 9 am and 6 pmSchool holidays: Monday – Sunday daytimePart-time: Up to 16 hours with the possibility of covering staff holiday’s
Why Join ROC Group:
Inclusive Company with a focus on safeguarding and learning and development
'Tell on your Team' recognition system for a job well doneAward-Winning Team – be part of our growing success!
Essential Requirements:
Minimum Level 3 qualification in Health & Social Care (Children) or equivalent (or willingness to work towards)Driving licence and access to a vehiclePrevious experience working with Children or applicable experienceFlexibility
Benefits:
Enhanced DBS check paid for by the companyHealthcare PlanExcellent learning and development opportunitiesRefer a friend bonus schemeProfit share schemeRecognition schemeCredit union saving schemePaid for level 4 on completion of a probationary periodCompany EventsAward-winning company culture
Apply Now or Call on 0330 335 8997.
Make a difference in the lives of children – Apply Today! ....Read more...
Type: Permanent Location: Sunderland, Tyne and Wear, England
Salary / Rate: £13 per hour + Travel
Posted: 2025-04-01 17:33:58
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To provide a comprehensive Adult Social Care service for Unpaid Carers (informal / family carers)
To effectively respond to enquiries received from Adult Social Care relating to unpaid carer services.
To effectively respond to social care related enquiries received from commissioned unpaid carer service providers (currently IMAGO).
This includes:
Progressing urgent calls to the adult social care triage team, including the reporting of safeguarding concerns.
Gathering, recording and reviewing information provided by unpaid carer services.
Ensuring accurate details of carers are recorded within adult social care record.
Completing Carers Assessments for unpaid carers at the request of the commissioned unpaid carers service provider (if they consider that the unpaid carer's needs require further assessment from the Local Authority, or the unpaid carer declines their input).
To deliver the highest standards of customer care, to undertake such follow up work as required by procedures or instruction on behalf of the citizens by adopting a strength based approach to interactions.
There will be a requirement to be aware and stay abreast of changing technologies and current adult social care legislation including safeguarding.
The post holder will retain a small but challenging, complex caseload, as appropriate, of younger and older adults, who will need frequent specialist intervention to support their needs.
Duties and Responsibilities
To receive and resolve all customer / commissioned service provider enquiries regarding unpaid carer services and support to a satisfactory conclusion.
To help unpaid carers help themselves or one another through initiatives to facilitate and support increased individual and community capacity, social inclusion and community networks, reciprocal support and sustainable caring roles.
To put the person at the centre of the process, to facilitate the selection of support services, activities or other routes to achieve outcomes and meet needs.
To support people to find creative, individual and efficient ways of solving problems or challenges in their lives, including strengthening family or social connections.
To assist people to make their plans happen by signposting or researching and providing information about local services and opportunities and negotiating with service providers on people's behalf if required.
To provide people with, or signpost them to, information on rights, choices, self-management, non-statutory support and other provisions which may assist in their well-being, taking into consideration their communication needs.
As required to assist adult social care colleagues by supporting unpaid carer related case work.
Ensure risk management and adult safeguarding is effectively embedded within practice and responded to appropriately.
To promote and deliver the highest standards of customer care in line with the policies.
To ensure that all work is carried out in accordance with agreed time scales and those dictated by legislation.
To be pro-active in the promotion of access to information for unpaid carers and continual service improvement activity.
To participate in outreach work such as customer surgeries.
To assist in the preparation of records and statistics as required
Maintain a detailed knowledge of the Customer Service Centre's legislation and procedures for all services provided.
Maintain a good working knowledge of other social security benefits, legislation and welfare rights issues.
Maintain a good working knowledge of all relevant systems within Adult Social Care, including legislation, safeguarding practice and relevant guidance.
To liaise with all relevant sections in the and external agencies as required.
To help the C deliver a modern service for customers in order to maximize independence and empowerment- making sure that technology and specialist equipment stays relevant.
Maintain external contracts as required by duties of the post.
To carry out the duties of the post with due regard to the Equal Opportunities Policy and core values.
All employees are required to participate in the Performance Evaluation Scheme (PES) and to undertake appropriate training and development identified to enhance their work.
All employees are required to comply with the Health & Safety policies and procedures at all times, taking due care for themselves, colleagues and members of the public.
Required Skills and Knowledge
Experience of working in a pressurised front-line service and dealing with challenging customers
Experience of working with unpaid carer enquiries, and unpaid carers
Experience of working to targets and timescales.
Experience of training and coaching staff
Experience of dealing with customer enquiries and complaints
Experience of dealing with a small, complicated case load of unpaid carers
Experience of working with adult social care services
Experience of achieving qualitative and quantitative performance targets
Experience of liaising with outside suppliers
Experience of developing services
Good knowledge and understanding of Legislation related to services and Adult Social Care
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £18 - £19 per hour
Posted: 2025-03-26 11:14:50
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We are seeking a dedicated and enthusiatic Band 3 Support Worker to join the Autism Outreach team on the beautiful Island of Guernsey, in the Channel Islands.
The Outreach Service provides support to a number of Service Users at different locations across the Island.
The majority of service users live either in private tenancy dwellings or Housing Association properties within the community (e.g.
‘Extra Care’ Housing.)Support is tailored to individual needs and a holistic view is taken to promote choice, independence and community presence at all times.
This is done in partnership with the Service Users, their families and the multi-disciplinary team and with a belief that everyone can achieve a level of independence with the correct support.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scales.
The current Band 3 salary range is £29,348 to £34,356 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 40% evening/Saturday and 80% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000.
It has some of the British Isles' finest and best-kept beaches, a mild and sunny climate, and an offbeat, historic harbor town in St.
Peter's Port, the island's capital.Person Requirements:At least one year experience as a Support Worker in an Autism or other Learning Disabilities setting.NVQ or equivalent qualification is desirable but there is an opportunity for you to progress through to NVQ 3 or BTech in Positive Behaviour Support.Right to work in the UK or Guernsey (not requiring a new employer sponsorship) To hold a current full UK driving licence The benefits of working in Guernsey include: - A higher-than-UK salary. - An annual bonus of £1,605 - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000
* - On-site Staff Accommodation
* - A generous allowance for private rental accommodation
* - A continental lifestyle, where the people are friendly, and crime is very low.
*Full T&C in relocation directiveWe are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Learning Disabilities staff.As a nurse-led consultancy, our detailed understanding of the complexity of such roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals. ....Read more...
Type: Permanent Location: Guernsey
Salary / Rate: £30,950 - 35,960 per year + £5K relocation, £Bonus, Accommodation
Posted: 2025-03-17 09:26:38
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We are seeking a dedicated and enthusiatic Band 4 Support Worker to join the Autism Outreach team on the beautiful Island of Guernsey, in the Channel Islands.The Outreach Service provides support to a number of service users at different locations covering the span of the Island.
The majority of service users live either in private tenancy dwellings or Housing Association properties within the community (e.g.
‘Extra Care’ Housing.)Support is tailored to individual needs and a holistic view is taken to promote choice, independence and community presence at all times.
This is done in partnership with the service users, their families and the multi-disciplinary team and with a belief that everyone can achieve a level of independence with the correct support.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scales.
The current Band 4 salary range is £33,565 to £39,866 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 40% evening/Saturday and 80% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000.
It has some of the British Isles' finest and best-kept beaches, a mild and sunny climate, and an offbeat, historic harbor town in St.
Peter's Port, the island's capital.Person Requirements:At least two years experience as a Support Worker in an Autism or other Learning Disabilities setting.An NVQ3 (or equivalent) qualification is essential for Band 4 roles and there is also an opportunity for you to progress through a BTech in Positive Behaviour Support qualification.Right to work in the UK or Guernsey (not requiring a new employer sponsorship) To hold a current full UK driving licence The benefits of working in Guernsey include: - A higher-than-UK salary. - An annual bonus of £1,605 - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000
* - On-site Staff Accommodation - A generous allowance for private rental accommodation
* - A continental lifestyle, where the people are friendly, and crime is very low.
*Full T&C in relocation directiveWe are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Learning Disabilities staff.As a nurse-led consultancy, our detailed understanding of the complexity of such roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals. ....Read more...
Type: Permanent Location: Guernsey
Salary / Rate: £35,170 - 41,470 per year + £5K relocation, £Bonus, Accommodation
Posted: 2025-03-17 09:21:17
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Team ManagerContract: Full Time PermanentHours: 38 hours per weekSalary: £39587 per annumLocation: Enfield EN1
We are recruiting for an enthusiastic, motivated and committed Team Manager with extensive experience of working with adults with a learning disability/autism and complex needs to join Outward.
This is an exciting opportunity for an experienced manager wanting to further utilise their skills in coaching and mentoring the staff team and also embedding high standards in the running of the service.
The role would involve managing our Learning Disability supported living services located in Enfield.
The services are a number of shared new build self-contained flats with communal space within walking distance from each other in a residential area.
The services are designed to support the skills building needed to increase the independence of people with learning disabilities and autism.
There is a mix of independent people needing minimal outreach support and those with higher and more complex needs.
About OutwardOutward has been providing high-quality support and care services to vulnerable people for over 40 years.
Set up by parents of children with a disability looking for alternatives to institutional care.
Our aim is to support people to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals.
We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment.
This post involves working with or having access to adults at risk and/or their records, therefore, we will require an Enhanced Disclosure from the Disclosure and Barring Services.
This will be fully subsidised by Outward.
About the role
, You will assess new referrals and develop and manage comprehensive transition, move-in, support & risk plans., You will be required to build and maintain strong relationships and a partnership approach with families and involved professionals and stakeholders., You will develop, coach and mentor a positive and resilient team of support workers and deputies to deliver high-quality and personalised support and embed a culture of positive behaviour support., You will be responsible for ensuring support is delivered innovatively, flexibly and on a person-centred basis to meet the needs and outcomes of the people supported., You will be responsible for delivering the service within budget and within expected performance indicators, including delivering on outcomes for the people supported, You will be responsible for ensuring the service is safe, effective, caring, well-led, responsive and managed to meet CQC essential standards to a minimum of good service and with the aim of achieving outstanding.
About You
, You will have significant management experience of working in a similar setting., Ideally you will have as a minimum: o 3 years' experience of delivering person-centred support to people with a learning disability/autism and complex needs including behaviours of concern. o A minimum of 1 year's experience of managing a service for people with a learning disability/autism/complex needs, You will be an excellent communicator, liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support., You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained.
You will be visible in the service and strive to model best practice and inspire support workers., You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff., Experience of carrying out needs assessments and creating support and risk management plans for people., The ability to deliver a creative and flexible service that makes a positive difference to people's lives, in accordance with an individual support plan, the service specification and CQC requirements, Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making.
Benefits
We value everything our staff do for the people we support, so we provide a great benefits package:
, 25 days Annual Leave excluding Bank Holidays (pro rata for part time) , Comprehensive Learning & Development Programme , Computing Scheme , Credit Union Scheme , Cycle-to-Work Scheme , Death in Service Benefit , Health Assured - Employee Assistance Programme , Eye care Vouchers , Flu Jab Reimbursement , Long Service Awards , Pension Scheme , Purchase Additional Annual Leave, Refer-a-Friend Scheme , Retirements , Loans (including season tickets and parking permit loans) , Blue Light Card
Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment.
This post involves working with or having access to adults at risk and/or their records, therefore we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates.
This will be fully subsidised by Outward.
If you think you meet the requirements of the role, then please click apply to submit an application.
The closing date for all applications is on the 12th March 2025
Interviews will be held week commencing 24th March 2025
Outward is committed to equality and diversity and welcomes applications from all sections of the community. ....Read more...
Type: Permanent Location: Enfield, England
Start: ASAP
Salary / Rate: Up to £39587.00 per annum
Posted: 2025-03-03 16:27:21
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The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, covering early (6AM - 2:30PM), mid (8AM - 4PM) and late (7PM - 3AM) shifts.
There is a requirement to work one early and one late outreach shift a week.
Please note: this is an outreach working role and involves travelling across the borough of Redbridge supporting clients in the community.In this position, you will be expected to;- Hold a caseload of 6-10 key clients- Deliver initial street-based assessments to new rough sleepers and follow-up casework to existing rough sleepers- Plan and organise street outreach shifts, based on referrals and mapping information received to identify and verify rough sleepers- Support rough sleepers by ensuring that referrals are made to relevant services and accommodation through the Pathway- Plan and organise annual street counts, conduct local mapping of hotspot areas, and compile data on the rough sleeper population- Plan shifts to enable attendance at planned meetings (with advance notice), and liaison with support agencies- Support clients to access accommodation, health services, day centres, housing advice services, and all other relevant support- Work alongside the Team manager to lead on any crisis intervention work for complex cases- Develop partnership working with a range of local and regional organisations- Contribute to service development in line with local and government strategies, such as No Second Night Out- Work with partners on outreach-focused initiatives such as local cold weather shelters and provisions, and annual street counts- Work with agencies to support voluntary return where this is the most appropriate Single Service Offer, and Immigration Enforcement where needed- Work alongside the Service Manager to monitor the service's expenditure and oversee volunteer expenses and timesheetsPlease note: this role involves loneworking.To apply for this role, you must have;- Experience of working with homeless clients- Knowledge of substance misuse and recovery, harm minimisation models and the complexities of the homeless sector- Knowledge of immigration and benefit entitlement issues, including both EEA and non-EEA clients- An understanding of quality customer-focused service principles, and proven ability to empower service users- Awareness of London-based and national agencies, rough sleeper initiatives, and single service offer approach- Understanding of barriers faced by rough sleepers and available support services- Understanding of planned support principles and working with vulnerable people- The ability to work under pressure, and effective schedule management- The ability to dynamically risk-assess situations- The ability to use IT applications and produce reports- The ability to work in a multiagency framework and coordinate the response of partner agencies- Flexibly to work early mornings and late evenings to better identify and engage individuals rough sleeping ....Read more...
Type: Contract Location: Redbridge, England
Posted: 2025-02-21 14:39:23
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Young Women's Keyworker
Contract: 3 Months minLocation: Brent & HammersmithHours: 35 Hours per week
Job Summary
The Minerva London service delivers holistic, trauma-informed support for women in contact with the Criminal Justice System through dedicated one-to-one interventions, safer women's centre spaces, and strategic partnerships.
As a Young Women's Keyworker, you will provide specialist one-to-one keywork and advocacy for young women aged 15-24, integrating multi-agency support mechanisms to create a whole-systems approach to rehabilitation and reintegration.
Key Responsibilities and Duties
Prison In-Reach & Through-the-Gate Support: Deliver pre-release interventions via video call, telephone, and face-to-face meetings.
Conduct gate pick-ups upon release to ensure seamless reintegration into the community.
Community-Based Casework & Advocacy: Provide outreach support for young women with multiple complex needs, employing a trauma-informed, non-judgmental approach to casework.
Risk & Needs Assessment: Conduct holistic assessments, formulate individualised support plans, and implement risk management strategies.
Multi-Agency Collaboration: Develop professional networks with external agencies, advocating for service users across Housing, Social Services, MARAC, and IOM panels.
Probation Service Liaison: Attend probation offices, introduce Minerva services, and facilitate direct referrals to enhance support provisions.
Data Compliance & Record-Keeping: Maintain accurate, timely records in case management systems, ensuring adherence to contractual and regulatory requirements.
Safeguarding & Crisis Intervention: Implement safeguarding policies and procedures, identifying and responding to safeguarding concerns in compliance with statutory obligations.
Women's Centre & Peer Mentoring Integration: Encourage engagement with Women's Centres, coordinate referrals to peer mentoring programs, and facilitate young women's participation in rehabilitative activities.
Continuous Professional Development: Stay informed on policy updates, research, and best practices in criminal justice, safeguarding, and trauma-informed care.
Essential Knowledge & Qualifications
Strong understanding of the needs and challenges faced by young women involved in the Criminal Justice System.
Knowledge of domestic violence, mental health, and sexual health issues affecting vulnerable young women.
Knowledge of safeguarding legislation, child protection, and Child Sexual Exploitation (CSE).
Understanding of trauma-informed and gender-responsive approaches in working with young women.
Essential Experience
Proven experience supporting young women affected by offending-related issues.
Demonstrated experience in community engagement, advocacy, and case management.
Experience conducting risk and needs assessments and implementing risk management strategies.
Ability to manage crisis situations and work effectively under pressure.
Experience collaborating with statutory and voluntary organisations.
To Apply: Apply with your CV attached or contact Oliver Jefferson on oliver.jefferson@servicecare.org.uk ....Read more...
Type: Contract Location: Hammersmith and Fulham, England
Start: ASAP
Duration: 3 Months
Salary / Rate: £16 - £17 per hour
Posted: 2025-02-21 10:34:11
