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Transport Project Officer
Hours: Monday to Friday 9:00am to 5:00pm
Hybrid working.
Three days in the office two days work from home.
The role is correspondence focused mainly responding to Parking casework such as members enquiries, freedom of information requests, and enquiries received in our inboxes that are mainly parking related.
KEY ACCOUNTABILITIES
Corporate
1.To work effectively as part of the Council's Regeneration, Economic Development and Environment team, delivering objectives through the work of the department.
2.To work as part of multi-disciplinary project teams to break down departmental barriers and ensure the delivery of projects.
3.To work with the Assistant Director of Community Safety, Environment and Regulatory Services to ensure services are integrated at the point of delivery and at the strategic planning level.
4.To promote a philosophy of putting service user needs first at every opportunity and to put in place management arrangements that work to action this.
SKILLS & ABILITIES
,Excellent written communications skills; an ability to summarise complex proposals into non-technical language and draft clear, concise and accurate reports
,Excellent oral communication skills and ability to present information and projects for consideration clearly, concisely and persuasively.
,Ability to prepare detailed funding applications to access funding from a variety of external sources.
,Excellent ICT skills, preferably experience of using Microsoft Applications, such as Outlook, Excel, Access and Word.
GIS skills are desirable.
If this Transport Project Officer is of interest to you, then please apply today with your updated CV.
If you would like further information, please call Carly on 02036685680 ext 113.
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Type: Contract Location: Twickenham, England
Start: ASAP
Duration: ONGOING
Salary / Rate: Up to £27.50 per hour + Umbrella Pay
Posted: 2026-09-11 14:57:50
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Life Sciences Graduate - Customer Service Officer
Birmingham | Office Based | Up to £26,000 + 20% Bonus
Are you a recent Life Sciences graduate looking for your first commercial role?
Have you gained customer service experience through a part-time job, placement or previous role?
We're recruiting on behalf of a growing business within the Life Sciences sector, offering an excellent opportunity to join a friendly, supportive team where you'll gain valuable industry experience and build a long-term career.
The Role
As part of the Customer Service team, you'll play a key role in delivering an outstanding customer experience while supporting the wider sales team.
You'll be responsible for:
Processing customer orders and quotations
Managing customer enquiries via phone and email
Resolving customer queries and escalating technical issues when required
Supporting the field sales team with administration and customer communications
Maintaining accurate customer information and pricing
Helping to improve customer service processes
You'll have:
A Life Sciences degree (essential)
Excellent communication and customer service skills
Customer service experience gained through work, placements or alongside your studies
Strong organisational skills and attention to detail
Good Microsoft Office skills
A positive attitude and willingness to learn
What's on Offer?
Salary of up to £26,000
20% annual bonus based on personal and company KPIs
Full training and ongoing support
Modern offices with parking and an on-site gym
25 days' holiday plus bank holidays and Christmas shutdown
Office based
Pension scheme
Career development within the Life Sciences industry
If you're ready to take the first step in your career and combine your scientific knowledge with a customer-focused role, we'd love to hear from you.
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Type: Permanent Location: Birmingham, England
Start: asap
Salary / Rate: £25000 - £26000 per annum + excellent benefits
Posted: 2026-09-10 20:43:38
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Parking Appeals Officer
Must have good working knowledge on parking appeals
Key result areas/overview
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
, To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
, To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
, To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
, Make suggestions for developing procedures to improve service delivery , customer focus and efficiency
, To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
, To liaise with SMPP on financial issues and use the council's ledger
, To process payments received directly at the council
, To process refunds
, To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
You will be required to work 36+ hours per week, Monday to Friday, including between the hours of 8am and 5pm (hybrid)
This role of Parking Appeals officer will pay between £26 via umbrella
Hybrid working available.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level
*
*
*Previous Parking industry experience is essential for all parking vacancies
*
*
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Type: Contract Location: North West London, England
Start: ASAP
Duration: ongoing
Salary / Rate: £22 - £26 per hour
Posted: 2026-09-10 08:54:04
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Civil Enforcement Officer
The Dimensions of this role:
, Issue PCNs to vehicles that are parked in contravention of the parking regulations
, Record evidence and observations to monitor vehicles parking
, Civil Enforcement Officers provide parking advice and directions to members of the public
, Report any equipment that is in need of repair, so we can get it fixed as quickly as possible
, Report other problems with the signs, lined or activity on street
, Civil Enforcement Officers act as a deterrent to inconsiderate parking in order to allow the free flow of traffic.
, Report abandoned vehicles to management.
CBT preferred but not essential.
The candidates we require must be excellent communicators with previous Civil Enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
Uniform will be provided for the role; however you will be expected to provide your own black shoes.
You will be required to work 35+ hours per week, Monday to Sunday, including Bank Holidays if required on a rota basis.
Civil Enforcement Officers are required to work shift patterns under the enforcement hours.
Overtime may also be available.
So flexibility for the role is essential.
This role of Civil Enforcement Officer will pay £21.19 an hour via umbrella.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for the parking department
*Unity offer referral schemes for all successful referrals at officer level
*
*
*Previous Parking industry experience is essential for all parking vacancies
*
*
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Type: Contract Location: Barking and Dagenham, England
Start: ASAP
Duration: ongoing
Salary / Rate: Up to £21.19 per hour
Posted: 2026-09-10 08:53:16
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Must have previous experience as a Civil Enforcement Officer.
This role of Civil Enforcement Officer will pay £32 an hour umbrella for night enforcement duties.
vehicles so that the other drivers can go about their daily business with minimum disruption.
They work together with CCTV cameras to issue tickets (Officially known as “penalty charge notices” or “PCNs”) to vehicles that do not comply with parking regulations.
The Dimensions of this role
, Issue PCNs to vehicles that are parked in contravention of the parking regulations
, Record evidence and observations to monitor vehicles parking
, Report any equipment that is in need of repair, so we can get it fixed as quickly as possible
, Report other problems with the signs, lined or activity on street
, Report abandoned vehicles to management
The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
Uniform will be provided for the role; however you will be expected to provide your own black shoes.
You will be required to work 36 hours per week, Monday to Sunday, nights including Bank Holidays on a rota basis, between the hours of 7pm and 7am.
So flexibility for the role is essential.
, Driving license essential.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on 0203 668 5680 and press 1 for the parking department.
*Unity offer referral schemes for all successful referrals at officer level
*
Key result areas/overview.
Civil Enforcement Officers (CEOs) patrol the streets.
Their primary role is to encourage considerate parking by taking appropriate action against illegally parked
*
*Previous Parking industry experience is essential for all parking vacancies
*
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Type: Contract Location: Thornton Heath, England
Start: ASAP
Duration: ongoing
Salary / Rate: Up to £32 per hour + Umbrella.
Posted: 2026-09-10 08:53:14
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Civil Enforcement Officers have many responsibilities.
Standard duties include patrolling the streets and car parks, monitoring the use of parking meters, reporting parking offences and violations, and issuing Penalty Charge Notices (PCNs) for those offences.
Duties will include:
, Issue PCNs to vehicles that are parked in contravention of the parking regulations
, Record evidence and observations to monitor vehicles parking
, Report any equipment that is in need of repair, so we can get it fixed as quickly as possible
, Report other problems with the signs, lined or activity on street
, Report abandoned vehicles to management
The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 37 hours per week, Monday to Sunday on a rota'd basis.
This role of Civil Enforcement Officer will pay £17.15 umbrella per hour.
1.5 x pay saturday and sunday and 2x pay bank holidays.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on 0203 668 5680 and press 1 for the parking department
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Type: Contract Location: Aylesbury, England
Start: ASAP
Salary / Rate: Up to £17.15 per hour + enhanced overtime rates
Posted: 2026-09-10 08:53:13
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Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
, To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
, To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
, To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
, To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
, Responsible for decision making on whether the appeal is to be accepted or rejected.
, Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
, To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
, To process payments received directly at the council
, To process refunds
, To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role of Parking Appeals officer will pay between £24-£26 an hour via umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level
*
*
*Previous Parking industry experience is essential for all parking vacancies
*
*
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Type: Contract Location: Southwark, England
Start: ASAP
Duration: ongoing
Posted: 2026-09-10 08:53:11
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Civil Enforcement Officer role - East London
Must have previous experience as a Civil Enforcement Officer.
This role of Civil Enforcement Officer will pay £21.14 an hour via umbrella.
Civil Enforcement Officers (CEOs) patrol the streets.
Their primary role is to encourage considerate parking by taking appropriate action against illegally parked vehicles so that the other drivers can go about their daily business with minimum disruption.
They work together with CCTV cameras to issue tickets (Officially known as “penalty charge notices” or “PCNs”) to vehicles that do not comply with parking regulations.
The Dimensions of this role
, Issue PCNs to vehicles that are parked in contravention of the parking regulations
, Record evidence and observations to monitor vehicles parking
, Report any equipment that is in need of repair, so we can get it fixed as quickly as possible
, Report other problems with the signs, lined or activity on street
, Report abandoned vehicles to management
The candidate we need must be an excellent communicator with previous enforcement experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
Uniform will be provided for the role; however you will be expected to provide your own black shoes.
You will be required to work 36+ hours per week, Monday to Sunday, including Bank Holidays on a rota basis, 4 days on 3 days off.
Between the hours of 6.00am and 11:00pm.
So flexibility for the role is essential.
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at Unity Recruitment on 0203 668 5680 and press 1 for the parking department.
*Unity offer referral schemes for all successful referrals at officer level
*
Key result areas/overview.
Civil Enforcement Officers (CEOs) patrol the streets.
Their primary role is to encourage considerate parking by taking appropriate action against illegally parked
*
*Previous Parking industry experience is essential for all parking vacancies
*
*
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Type: Contract Location: Havering, England
Start: ASAP
Salary / Rate: £21 - £21.14 per hour
Posted: 2026-09-10 08:53:11
