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An exciting opportunity has arisen for a Polish Speaking Parts Advisor to join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after-sales queries, and managing customer relationships.
This full-time role offers salary range of £28,570 - £35,800 and benefits.
They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
* Drive telesales through cold acquisition, relationship building, and outbound calls.
* Handle after-sales questions in collaboration with the service department.
* Drive sales through prospecting, acquiring, and maintaining customer accounts.
* Engage with customers via phone, email, and in-person interactions.
* Foster relationships with workshops, service advisors, and customers.
* Make estimates and provide solutions where needed.
* Assist with parts inventory checks.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
* At least 1 year of experience in sales, selling car parts and aftermarket car parts.
* Experience in the automotive industry.
* Strong technical knowledge of motor vehicle operation.
* Background in parts department.
* Fluent in Polish and English.
* Full valid driving licence
Shift:
* Monday - Friday: 8.00am - 5.30pm
Whats on offer:
* Additional leave
* Company pension
* Company events
* On-site parking
* Profit sharing
* Free food
* Employee Discount
* Casual dress
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Hutton, England
Start:
Duration:
Salary / Rate: £28570 - £35800 Per Annum
Posted: 2026-04-17 17:55:40
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An exciting opportunity has arisen for a German Speaking PartsAdvisorto join a well-established auto parts store, specialises in providing high-quality products and services to a diverse range of trade customers.
As a Parts Advisor, you will handle orders, parts reservations, invoicing, and general after-sales queries.
This full-time role offers salary range of £28,570 - £35,800 and benefits.
They will also consider Service Advisor, Aftersales Advisor for this role.
You will be responsible for:
* Drive telesales through cold acquisition, relationship building, and outbound calls.
* Handle after-sales questions in collaboration with the service department.
* Drive sales through prospecting, acquiring, and maintaining customer accounts.
* Engage with customers via phone, email, and in-person interactions.
* Foster relationships with workshops, service advisors, and customers.
* Make estimates and provide solutions where needed.
* Assist with parts inventory checks.
What we are looking for:
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant or in a similar role.
* At least 1 year of experience in sales, selling car parts and aftermarket car parts.
* Experience in the automotive industry.
* Strong technical knowledge of motor vehicle operation.
* Background in parts department.
* Fluent in German and English.
* Full valid driving licence
Shift:
* Monday - Friday: 8.00am - 5.30pm
Whats on offer:
* Additional leave
* Company pension
* Company events
* On-site parking
* Profit sharing
* Free food
Apply now for this fantastic opportunity for an experienced Parts Advisor to make a significant impact in an exciting and fast-paced environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Hutton, England
Start:
Duration:
Salary / Rate: £28570 - £35800 Per Annum
Posted: 2026-04-17 17:51:29
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Service Advisor / Automotive Service Advisor / Aftersales Advisor
Location: Ashford, Kent
Salary - Upto £31k basic with OTE £40K
Job Type: Full Time Permanent
Industry: Automotive / Motor Trade / Vehicle Service
A busy automotive service department is looking to recruit an experienced Service Advisor / Automotive Service Advisor / Aftersales Advisor to support a high-performing workshop and deliver exceptional customer service.
This role is ideal for candidates currently working as a:
- Service Advisor
- Automotive Service Advisor
- Aftersales Advisor
- Vehicle Service Advisor
- Motor Trade Service Advisor
- Dealership Service Advisor
Key Duties
- Managing vehicle service bookings and customer appointments
- Handling vehicle drop-off and collection
- Completing pre-service customer calls
- Providing progress updates during vehicle repairs
- Liaising with technicians and workshop controllers
- Managing job cards, service administration and customer records
- Upselling vehicle health check repairs and additional work
- Maintaining high levels of customer satisfaction
- Achieving service department KPIs and targets
Experience Required
- Previous experience as Service Advisor / Aftersales Advisor
- Experience in automotive dealership, garage or service centre
- Strong customer service and communication skills
- Good IT and administration skills
- Ability to work in a fast-paced motor trade environment
- A full UK driving licence
Benefits
- 32 days annual leave including bank holidays
- Training and career development
- Staff discounts on servicing and parts
- Team events and company socials
- Modern digital service systems
If you are interested, please apply here. ....Read more...
Type: Permanent Location: Ashford,England
Start: 13/04/2026
Salary / Rate: £31000 - £40000 per annum, Benefits: Bonus
Posted: 2026-04-13 09:56:04
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Workshop Controller / Automotive Workshop Supervisor / Service Controller
Location: Ashford, Kent
Job Type: Full Time Permanent
Industry: Automotive / Vehicle Service / Motor Trade
An established and busy automotive service centre in Ashford is seeking an experienced Workshop Controller / Workshop Supervisor / Automotive Service Controller to manage daily workshop operations and support a high-performing team of technicians.
This is an excellent opportunity for someone with strong motor trade, vehicle service, and workshop management experience to join a professional and well-organised service department.
Key Responsibilities Workshop Controller As Workshop Controller, you will be responsible for the efficient day-to-day running of the workshop, including:
- Allocating technician workloads and prioritising repair jobs
- Managing workshop scheduling and service planning
- Supporting vehicle diagnostics, repairs, servicing and inspections
- Monitoring vehicle health checks (VHC) and technician productivity
- Coordinating vehicle movement within the workshop
- Communicating job progress with service advisors and front-of-house teams
- Ensuring efficient workshop workflow and service turnaround times
- Managing job cards, administration and service documentation
- Maintaining high standards of health & safety, workshop organisation and cleanliness
- Supporting technicians to achieve productivity targets and performance standards
- Resolving workshop issues and ensuring smooth service department operations
Skills & Experience Required We are looking for a motivated Workshop Controller / Automotive Supervisor / Motor Trade Professional with experience in a fast-paced automotive service environment.
Essential skills:
- Previous experience as Workshop Controller, Workshop Manager, Automotive Service Controller, or Senior Technician
- Strong knowledge of vehicle servicing, repairs, diagnostics and workshop operations
- Experience managing technician productivity and job allocation
- Excellent organisation and time management
- Strong communication and leadership skills
- Ability to work under pressure in a busy motor trade environment
- Experience with job cards, service scheduling and workshop management systems
- A full UK driving licence
Working Hours
- Monday to Friday: 7:30am 5:30pm
- 1 in 4 Saturdays on a rota basis
Benefits
- 32 days annual leave including bank holidays
- Training and development opportunities
- Employee discounts on servicing and vehicle parts
- Staff events and team activities
- Modern paperless workshop systems and electronic job cards
- Supportive and professional team environment
About the Company This long-established family-owned automotive group has been serving customers across Kent for over 100 years, providing high-quality vehicles, servicing and customer care.
The business combines traditional customer service values with modern automotive technology and prides itself on building strong teams within its service departments.
Apply Now If you are an experienced Workshop Controller, Workshop Supervisor, Automotive Service Manager or Motor Trade Professional, we would love to hear from you.
Submit your CV and application today to be considered. ....Read more...
Type: Permanent Location: Ashford,England
Start: 13/04/2026
Salary / Rate: £35000 per annum, Benefits: Bonus
Posted: 2026-04-13 09:51:04
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An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Service Advisor, you will act as the key link between customers and the workshop, combining service reception duties with parts coordination in a fast-paced setting.
This role offers a competitive salary plus performance based OTE and benefits.
You will be responsible for
* Acting as the first point of contact for aftersales customers, managing enquiries from booking through to vehicle collection
* Providing clear and accurate updates by translating technical workshop information into customer-friendly communication
* Delivering a high standard of customer care across telephone and face-to-face interactions
* Advising on and promoting suitable additional services and products with integrity
* Managing parts enquiries, sourcing components using manufacturer systems and ensuring correct identification
* Maintaining stock control, processing orders, deliveries, returns, and core parts efficiently
* Supporting workshop operations by ensuring timely availability of required parts
* Working collaboratively with colleagues to ensure a smooth and efficient aftersales process
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Prior experience within a franchised dealership environment
* Familiarity with dealer management systems or similar automotive platforms
* Strong organisational skills with the ability to multitask effectively
* A proactive and customer-focused approach
* Full UK driving licence
What's on offer
* Competitive salary
* Performance-related bonus structure
* 25 days holiday plus bank holidays
* Workplace pension scheme
* Refer a friend rewards
* Ongoing manufacturer-led training and development opportunities
* Employee-focused benefits including staff discounts across services and products
This is a fantastic opportunity for someone looking to build on their experience within a structured and supportive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Farnham, England
Start:
Duration:
Salary / Rate:
Posted: 2026-04-10 16:36:15
-
Parts Controller / Bodyshop Parts Advisor vacancy:
- Salary: Up to £40,000 per annum
- Overtime paid at time and a half
- Mon - Fri 8am - 5pm (Flexible), 1 hour lunch
- Great Family Feel Environment
- Permanent vacancy
I have a fantastic opportunity for an experienced Parts Controller / Bodyshop Parts Advisor to join an expanding team at a Bodyshop in the Chingford area.
Skills and experience required as a Parts Controller / Bodyshop Parts Advisor:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Can demonstrate experience in a parts department, Dealership or Bodyshop backgrounds considered.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Advance is desirable
Parts Controller / Bodyshop Parts Advisor roles and responsibilities:
- Supplying workshop technicians with parts
- Ordering, booking out parts, invoicing, and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
If you want to hear more about the Parts Controller / Parts Consultant role, please send us your CV by clicking apply now or by contacting Piam on 01202552915 / piam@holtautomotive.co.uk to discuss further.
Parts Controller / Parts Consultant £40,000 Chingford Bodyshop
Parts Advisor / Parts Consultant / Bodyshop Parts Coordinator ....Read more...
Type: Permanent Location: Chingford,England
Start: 25/03/2026
Salary / Rate: £40000 per annum
Posted: 2026-03-25 12:35:06
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Parts Controller / Bodyshop Parts Advisor vacancy:
- Salary: Up to £35,000 per annum
- Overtime paid at time and a half
- Mon - Fri 8am - 5pm (Flexible), 1 hour lunch
- Great Family Feel Environment
- Permanent vacancy
I have a fantastic opportunity for an experienced Parts Controller / Bodyshop Parts Advisor to join an expanding team at a Bodyshop in the Chingford area.
Skills and experience required as a Parts Controller / Bodyshop Parts Advisor:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Can demonstrate experience in a parts department, Dealership or Bodyshop backgrounds considered.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Advance is desirable
Parts Controller / Bodyshop Parts Advisor roles and responsibilities:
- Supplying workshop technicians with parts
- Ordering, booking out parts, invoicing, and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
If you want to hear more about the Parts Controller / Parts Consultant role, please send us your CV by clicking apply now or by contacting Piam on 01202552915 / piam@holtautomotive.co.uk to discuss further.
Parts Controller / Parts Consultant £35,000 Chingford Bodyshop
Parts Advisor / Parts Consultant / Bodyshop Parts Coordinator ....Read more...
Type: Permanent Location: Chingford,England
Start: 24/03/2026
Salary / Rate: £35000 per annum
Posted: 2026-03-24 17:00:07
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Service Advisor / Automotive Service Advisor / Aftersales Advisor
Dartford, South East London
Salary: £31,000 basic + uncapped OTE of £38,000+
Join a busy, high-performing dealership as an experienced Service Advisor in Dartford.
Earn £31,000 basic with uncapped OTE of £38,000+ plus bonus and benefits.
MondayFriday hours, no weekends, and real career progression.
Apply now to take the next step in your automotive career.
Key Responsibilities
- Greet customers and manage all service bookings in a professional and friendly manner
- Ensure all vehicles are processed in line with company procedures and industry standards
- Plan and manage the Service Department diary to maximise workshop efficiency and technician utilisation
- Promote aftersales services, including servicing, repairs, and parts, to drive repeat business
- Deliver outstanding customer service and achieve high customer satisfaction scores (CSI)
- Upsell additional work, services, and products to meet revenue and profitability targets
- Maintain a professional appearance and represent the business to a high standard
Requirements
- Minimum 2 years experience as a Service Advisor / Aftersales Advisor within a franchised dealership
- Strong understanding of automotive aftersales, service processes, and customer care standards
- Excellent communication and interpersonal skills
- Target-driven with a proactive and positive can-do attitude
- Highly organised with the ability to manage a busy workload
- Full UK Driving Licence (required)
About You
- Customer-focused and committed to delivering exceptional service
- Professional, presentable, and motivated to succeed
- Ambitious with a desire to progress within the motor trade
- A strong team player who thrives in a fast-paced environment
Salary & Benefits
- £31,000 basic salary
- Uncapped OTE of £38,000+
- Performance-related bonus
- Company pension
- Life insurance
Working Hours
- Monday to Friday
- 8:00am 6:00pm
Apply Now If you are an experienced Service Advisor / Automotive Service Advisor / Aftersales Advisor / Service Receptionist looking to take the next step in your automotive career, we would love to hear from you. ....Read more...
Type: Permanent Location: Dartford,England
Start: 17/03/2026
Salary / Rate: £31000 - £38000 per annum, Benefits: Bonus /MON-FRI ONLY
Posted: 2026-03-17 15:27:04
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Parts Advisor - Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary - Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson ....Read more...
Type: Permanent Location: Peterborough, England
Start: 17/04/2026
Salary / Rate: £30000 - £35000 per annum + + bonus + pension + benefits
Posted: 2026-03-17 14:57:13
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Are you passionate about delivering first-class customer service and keeping a busy workshop running smoothly? This is an excellent opportunity for an experienced Service Advisor to join a well-established automotive business in the Heathrow area.
If you enjoy working in a fast-paced environment, building strong customer relationships and ensuring vehicles are serviced efficiently from booking through to completion, this could be the perfect next step in your career.Role Overview
Job Title: Service Advisor
Location: Heathrow area
Salary: £28,256.80 - £33,000 (DOE) + OTE up to £40,000
Hours: Monday to Friday plus 1 in 4 Saturdays 07:00-13:00
The Service Advisor Role: A world renowned dealership is seeking a customer-focused Service Advisor to support the day-to-day operation of a busy service department.
This role plays a key part in ensuring an outstanding customer journey while maximising workshop efficiency and productivity. You will be the main point of contact for customers throughout the service and repair process, ensuring clear communication, accurate job scheduling, and high levels of satisfaction.
The role also requires a commercial mindset, identifying opportunities to promote aftersales services while maintaining a customer-first approach. The business is committed to supporting career development, offering ongoing training and structured appraisals to help you continue developing your skills within the automotive industry.Key Responsibilities of the Service Advisor:
Acting as the main point of contact for customers throughout the service process
Ensuring a high level of customer satisfaction through professional communication and support
Managing workshop bookings and maintaining accurate workshop loading
Booking vehicles into the workshop in line with customer convenience and workshop capacity
Providing clear and accurate cost estimates for service and repair work
Producing job cards, invoices, estimates and supporting documentation
Keeping customers regularly updated on progress and completion times
Explaining completed work to customers and identifying appropriate upsell opportunities
Producing warranty job cards in line with manufacturer guidelines
Accurately categorising work including retail, warranty, internal and non-chargeable repairs
Liaising with the Parts Department to ensure required parts are available when needed
Skills & Experience:
Previous experience as a Service Advisor within the automotive industry is highly desirable
Excellent communication and interpersonal skills
Strong organisation and administration abilities
High attention to detail when producing documentation and managing customer information
Ability to work in a fast-paced environment while maintaining accuracy
Strong time management and prioritisation skills
A proactive, motivated approach with the ability to handle challenges with resilience
Benefits of the Service Advisor:
Competitive salary with bonus potential
Overtime opportunities
Birthday day off
23 days annual leave plus bank holidays
Life assurance (4x salary)
Branded uniform and boot allowance
Access to a wide range of employee discounts and perks
Auto-enrolment pension scheme
Enhanced maternity and paternity policies
Employee Assistance Programme and wellbeing support, including 24/7 online GP access
Mental health first aiders within the business
Toolbox insurance
Reward and recognition programmes
Structured annual appraisals and career progression opportunities
Manufacturer training and internal training academy access
Long service recognition
If you are an experienced automotive Service Advisor who thrives in a customer-focused environment and enjoys working in a busy, high-performing team, we would love to hear from you.Contact Sophie Ranson at E3 Recruitment for more information. ....Read more...
Type: Permanent Location: Hounslow, England
Start: ASAP
Salary / Rate: £28000 - £33000.00 per annum
Posted: 2026-03-15 11:00:04
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Starting £28,000 OTE £31K, Permanent Role, Health and Wellness Programmes, Enhanced Maternity/Paternity Schemes, Birthday Off The parts advisor role We're seeking a skilled and motivated Parts Advisor to join our expanding team in Reading and provide outstanding service to our customers.
This role is ideal for someone who is customer-focused, knowledgeable in parts operations, and commercially minded, with the ability to optimise stock management and drive sales.Duties of the parts advisor
Greeting parts customers on site, making them feel welcome and providing exceptional customer service
Assisting technicians by looking up parts needed for vehicle repair
Answering phone calls and assisting walk-ins and wholesale customers with their part needs
Stock checking, warehouse keeping etc
Locating available parts when the dealership is out of stock and thinking outside the box to ensure we keep customer vehicles on the road
Handling parts payment collection and making sure all parts are billed appropriately
Packaging and shipping parts back to the manufacturer
General parts advisor duties
What we are looking for in our parts advisor
You have previous working experience as a Parts Advisor or in a parts position within the automotive industry and have strong parts knowledge.
Have exceptional communication skills and love delivering brilliant customer service.
Retail counter and phone experience desirable.
You are computer literate and confident using technology.
Ability to use all appropriate modules of Keyloop/Kerridge.
If you are interested in this parts advisor role, please apply now or contact Grace at E3Recruitment ....Read more...
Type: Permanent Location: Reading, England
Start: ASAP
Salary / Rate: £28000.00 - £35000.00 per annum
Posted: 2026-03-15 10:00:16
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Service Advisor / Automotive Service Advisor / Aftersales Advisor
Location: Ashford, Kent
Salary - Upto £31k basic with OTE £40K
Job Type: Full Time Permanent
Industry: Automotive / Motor Trade / Vehicle Service
A busy automotive service department is looking to recruit an experienced Service Advisor / Automotive Service Advisor / Aftersales Advisor to support a high-performing workshop and deliver exceptional customer service.
This role is ideal for candidates currently working as a:
- Service Advisor
- Automotive Service Advisor
- Aftersales Advisor
- Vehicle Service Advisor
- Motor Trade Service Advisor
- Dealership Service Advisor
Key Duties
- Managing vehicle service bookings and customer appointments
- Handling vehicle drop-off and collection
- Completing pre-service customer calls
- Providing progress updates during vehicle repairs
- Liaising with technicians and workshop controllers
- Managing job cards, service administration and customer records
- Upselling vehicle health check repairs and additional work
- Maintaining high levels of customer satisfaction
- Achieving service department KPIs and targets
Experience Required
- Previous experience as Service Advisor / Aftersales Advisor
- Experience in automotive dealership, garage or service centre
- Strong customer service and communication skills
- Good IT and administration skills
- Ability to work in a fast-paced motor trade environment
- A full UK driving licence
Benefits
- 32 days annual leave including bank holidays
- Training and career development
- Staff discounts on servicing and parts
- Team events and company socials
- Modern digital service systems
If you are interested, please apply here. ....Read more...
Type: Permanent Location: Ashford,England
Start: 11/03/2026
Salary / Rate: £31000 - £40000 per annum, Benefits: Bonus
Posted: 2026-03-11 12:32:04
-
Parts Advisor
Job Title: Parts Advisor
Location: Croydon
Salary: Up to £39000 per annum
Are you an experienced Parts Advisor looking for an exciting opportunity with a leading commercial vehicle dealership? My client is seeking a motivated and customer-focused individual to join their team.
Parts Advisor Key Responsibilities:
- Assisting customers and workshop staff with parts enquiries and orders.
- Sourcing, pricing, and supplying parts efficiently.
- Managing stock levels and ensuring accurate inventory control.
- Liaising with suppliers to secure the best pricing and availability.
- Providing excellent customer service both face-to-face and over the phone.
What Were Looking for in a Parts Advisor:
- Previous experience as a Parts Advisor, ideally within a commercial vehicle or automotive dealership.
- Strong knowledge of vehicle parts and accessories.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficiency in using parts catalogues and dealership management systems.
Whats in It for You?
- Enhanced Overtime Rates
- Increased holiday allowance, further increased with service.
- Manufacturer training
- Opportunity to work with a respected commercial vehicle brand
- Career progression and training opportunities
- Supportive and friendly team environment
If you have the skills and experience to thrive in this role, wed love to hear from you, please apply via this advert. ....Read more...
Type: Permanent Location: Croydon,England
Start: 11/03/2026
Salary / Rate: £35000 - £39000 per annum
Posted: 2026-03-11 11:44:13
-
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus bonus of up to £4,000 (OTE £36,000).
You will be responsible for
* Acting as the primary point of contact for customers throughout the service journey
* Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
* Advising customers of any outstanding recalls and arranging the necessary work
* Confirming the repair category such as retail, fleet or warranty before work begins
* Providing regular updates on vehicle progress while it is in the workshop
* Preparing costings for completed work and producing accurate invoices
* Processing walk-in bookings and managing service appointments
* Monitoring expected completion times and informing customers of any delays
* Maintaining accurate vehicle service histories and documentation
* Ensuring invoices and related records are stored correctly
* Ordering parts once approval for work has been received
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Background in a customer service role.
* Proven experience in an automotive service environment, ideally HGV or light commercial vehicles.
* High level of attention to detail and accuracy when handling service documentation
* Strong problem-solving ability and practical technical awareness
* Working knowledge of Microsoft Office, including intermediate Excel skills
* Ability to analyse information such as workshop data and costing details
* Fluent written and spoken English
Shifts:
* Weekly Hours: 44.5 hours
* Weekdays (Monday - Friday):
* 7:00 AM - 4:00 PM
* 8:00 AM - 5:00 PM
* 9:00 AM - 6:00 PM
* Saturday: Every 3rd Saturday, 8:00 AM - 12:00 PM
What's on offer
* Competitive Salary
* 30 days annual leave including bank holidays.
* Additional leave based on service milestones.
* Employer pension scheme and various employee benefits.
* Personal accident cover
* Free Class IV MOT
* Mental Health Support
* Corporate uniform provided.
* Paternity pay - receive full pay for 2 weeks
* EV salary sacrifice scheme
* Cycle-to-work options
* Onsite Parking
* Earn a £1,500 Referral Bonus
* Paid Saturday shifts at enhanced rates.
* Multi-manufacturer training programmes and career development opportunities.
* Working within a supportive, family-oriented organisation.
This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Bicester, England
Start:
Duration:
Salary / Rate: £28000 - £36000 Per Annum
Posted: 2026-03-10 16:08:37
