Technical Support Engineer
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world.
We have been in business for 75 years and are a true British industrial success.
Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services.
Principal duties & responsibilities, Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours., Support after-sales enquiries and complaints., Assist with the organisation with the delivery of a Company induction program for new recruits., Assist in the development and presentation of training programs for equipment and tooling., Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel, Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity., Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities, Visit customers globally to complete Warranty and Service Contract work., Promote and renew Service Contracts for PharmaCare products., Provide detailed written reports of contacts and visits to customers., Keep up to date with, and report on, competitor products., Help to identify new product opportunities through customer discussions and problems., Help with the development of new products., Take ownership of customer complaints relating to products and services within your own working areas., Provide technical support for the purchasing department relating to products within your area of expertise., Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System.
Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents.
The post holder will often work unsupervised, for example when working off-site.
The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required.
Key Performance Indicators:, Reduced customer claims, Increased customer satisfaction, Shared technical knowledge and accessibility, Increase service contract levels
Key performance indicators in line with core values, Customer focus: High responsiveness to requests.
Sense of ownership., Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related., Pride in what we do: Work consistently exceeds expectations.
Interacts with other departments to improve quality of deliverables.
Adheres to schedules to deliver a high-quality product., Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance.
Generates and implements multiple beneficial new ideas., Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way.
Extremely trustworthy and dependable., Positive attitude: Enthusiastic and can-do stance.
Demonstrates a positive impact on the business despite challenging conditions.
Helps others to remain positive., Compliance with all policies, procedures, and safety rules & regulations.
Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks.
The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time
Pay: £26,000.00-£31,000.00 per year
Benefits:, PRP - Profit-related pay, Company pension, Cycle to work scheme, Free flu jabs, Free parking, On-site parking, Store discount
Education:, Certificate of Higher Education (required) - Recognised Engineering qualification eg.
City & Guilds, HND, HNC
Experience:, Industrial engineering: 2 years (required)
Language:, 2nd language (Desirable)
Willingness to travel:, 50% (required)Work Location: Long Eaton, Nottingham / On the road
Click 'Apply' to forward your CV. ....Read more...
Type: Permanent Location: Long Eaton, England
Start: ASAP
Salary / Rate: £26000.00 - £31000.00 per annum
Posted: 2025-06-04 13:10:26
Technical Sales Manager
Rugby
£50,000 - £60,000 Base + Bonus + Car Allowance + Private Medical + Life Assurance + Expenses+ recession proof industry
Join a well-established, specialist consultancy operating in the process industry for over 50 years.
As their next Technical Sales Manager, you'll play a key role in developing growth, building relationships, and delivering technical solutions to new and existing clients in the manufacturing industry.
This is a varied, client-facing role ideal for someone with strong commercial and technical acumen.
As technical sales manager you'll help shape proposals, visit sites, and work closely with the internal design team to deliver front-end designs and business cases.
Your Role Will Include:
* Developing and growing their client base
* Acting as the customer-facing lead for all technical and commercial matter
* Identifying new opportunities, generating leads, and preparing tenders/quotation
* Conducting site visits, preparing technical studies, and presenting solutions to client
* Supporting design development, cost breakdowns, and technical report
* Contributing to the company's marketing strategy and growth plans
The Ideal Candidate Will Have:
* A proven track record in technical or capital equipment sales
* A strong commercial mindset and the ability to build lasting client relationships
* Excellent communication and negotiation skills
* Fully clean UK Drivers lisence
For immediate consideration, apply now and call David Blissett on 0203 411 4199
Keywords: Technical Sales Manager, Capital Equipment, Project Sales, Process Industry, Pharmaceutical, Business Development, Front-End Design, Engineering Sales, Rugby, Coventry, Midlands, Industrial Projects
This vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Candidates must have the legal right to work in the UK. ....Read more...
Type: Permanent Location: Rugby, England
Salary / Rate: £50000 - £60000 per annum
Posted: 2025-05-30 16:33:08
MARKETING EXECUTIVE BIRMINGHAM UP TO £40,000 + HYBRID + PROGRESSION + FAST GROWING COMPANY
THE OPPORTUNITY: Looking to take the next step in your Marketing career? Looking for a business who are ambitious and rapidly expanding in the UK? Get Recruited are recruiting on behalf of a fast-growing global business who have been operating in the Pharmaceutical industry for over 30 years.
Due to this expansion, they have an exciting opportunity for a Marketing Executive to join their team.
Working closely with the Sales and Marketing Director, you'll support the business in creating and executing multi-channel marketing campaigns. This is a great opportunity for a graduate or someone with a marketing degree and a few years experience in a Marketing role to benefit from a great deal of mentorship and development and take your career to the next level!
THE ROLE:
Assist in the development and execution of marketing campaigns.
Contribute to the creation of marketing materials such as email newsletters, social media content, and brochures.
Create engaging content, scheduling posts, and analyse engagement metrics.
Work closely with product, sales, and customer service teams to ensure marketing strategies align with business objectives and drive results.
Assist with administrative tasks.
Support the sale team by identifying and qualifying potential leads.
Conduct research to identify market trends, customer needs, and competitive analysis.
Assist in organising and promoting events.
THE PERSON:
A degree in Marketing or similar Marketing qualification
Experience in a broad marketing role
Confident to create multi-channel marketing material
Excellent attention to detail
Strong communication skills both verbal and written
Highly motivated
Excellent organisation skills
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Duration: Perm
Salary / Rate: £30000.00 - £40000.00 per annum + Hybrid + Progression
Posted: 2025-05-28 16:19:09
