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Service Desk Team Lead - Professional Services - £50k - £60k - London The Service Desk Supervisor oversees the daily operations of the London IT Service Desk, ensuring top-tier technical support and exemplary customer service for all staff, and clients.
In addition to general local and global service desk duties, this role at times will involve hands-on user support across multiple channels - phone, email, instant messaging/chat, and in-person.
The Service Desk Supervisor coordinates closely with colleagues across the firm's global IT structure to provide seamless 24/7 support in a follow-the-sun mode.
Leadership & Interpersonal Skills:
Minimum of 5 years' experience in an IT support or service desk environment, with at least a portion of that in a law firm or similar professional services firm.Previous experience in a supervisory or team lead role, preferably overseeing a service/help desk team.
This includes direct responsibility for staff mentoring or coaching, task assignment, and performance monitoring.
Candidates who have led a small IT support team or acted as a senior analyst providing guidance to others will be well-suited.Hands-on experience coordinating or providing IT/AV support for meetings, conferences, or events is a plus - especially in settings requiring professionalism such as board meetings, legal proceedings, or client events.
Strong team player with the ability to foster collaboration and positive working relationships
Essential Technical Skills:
Extensive experience using IT Service Management (ITSM) or ticketing software to log, track, and manage incidents and requests in line with ITIL best practices.
Familiarity with ITIL frameworks for service delivery and support, including incident management, request fulfillment, problem management, and knowledge management.
Proven ability to multitask, manage competing priorities effectively, and remain calm and composed under pressure, particularly in fast-paced, high-demand environments.
Strong knowledge and troubleshooting skills for Microsoft Windows 10 and 11 desktop operating systems, including imaging, configuration, and user environment issues in an enterprise network.
Strong knowledge and troubleshooting of Microsoft Office suite (Outlook, Word, Excel, PowerPoint)Experience supporting Microsoft Exchange/Outlook email environments and calendaring.
Familiarity with collaboration and communication tools such as Zoom Workspace and Microsoft Teams Hands-on knowledge of document management systems commonly used in law firms, especially iManage Work (Desksite/WorkSite) or similar platforms.
Proficiency in supporting and troubleshooting PC/laptop hardware (preferably Lenovo ThinkPad series, Microsoft Surface or similar business-class hardware).
Able to diagnose and resolve issues with CPUs, memory, drives, and peripherals.
Experience supporting printers, multi-function devices and scanners (particularly HP and RICOH models), including network printing issues, PaperCut, driver deployment, and maintenance tasks.Experience supporting mobile devices, including iPhone and Android platforms Solid experience with audio-visual and video conferencing technologies in meeting rooms.
Strong knowledge of Active Directory and Entra IDStrong understanding of network fundamentals and advanced client-side troubleshooting.
Familiarity with network services like DNS, DHCP.
If you are interested please contact me ASAP for more information on soniab@justit.co.uk
....Read more...
Type: Permanent Location: London, England
Start: 12/12/2025
Salary / Rate: £50000.00 - £60000.00 per annum
Posted: 2025-12-12 17:09:26
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Internal Auditor - Public Sector Services - Cannock - Homebased
Due to recent expansion, a growing Internal Auditing Organisation is currently looking for a few Internal Auditors to help with their growing workload.
The offices are based in Cannock, but the company offer hybrid working meaning you will only need to be in the office two or three times a week.
The company provides internal auditing services for a range of organisations, mainly in public sector services, charity, and local government sectors.
It would be useful if you have experience in these fields; however, if your internal auditing experience has been varied, it would be good to hear from you.
You will need to have at least 12 months of experience as an Internal Auditor; however, we are open to candidates who have more experience, as the role can be developed into a Senior Internal Auditor role for someone with five plus years of experience.
It would be great if you have any industry qualifications in Internal Auditing or are working towards any qualifications.
The company will help with your qualifications when needed and has been involved with different industry bodies in the past.
This company has a track record of developing the careers of their staff.
If you show initiative and have a productive work rate, hitting deadlines within budget, you can expect regular pay reviews and career opportunities.
Apart from an interesting career path, you will be rewarded with an excellent starting salary, pay reviews, bonus, and other excellent benefits.
Due to the opportunities this role provides, I'm expecting a lot of interest.
So, if you are interested, I suggest making an application now or risk missing out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment and Scientific recruitment specialists at Newton Colmore, on +44 121 268 2240, or make an application, and one of our team at Newton Colmore will contact you.
Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Data Science, Machine Learning, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors. ....Read more...
Type: Permanent Location: Cannock, England
Salary / Rate: Negotiable
Posted: 2025-12-12 10:00:29
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Graduate Internal Auditor - Internal Audit Management & Consultancy - Cannock
A great opportunity has become available for a graduate in Internal Audit Management & Consultancy.
You will be joining a growing Internal Auditing business in Cannock, a company with a successful track record of developing junior Internal Auditors into more senior positions with more responsibility, which will help develop your career.
To begin with, you will need to be in the office daily, but once you have been fully trained, the role will become hybrid, meaning you will only need to be in the office a couple of days a week.
Specifically, we are looking for you to hold an MSc in Internal Audit Management & Consultancy.
We are open to candidates who have recently graduated or individuals who have moved into a role but have perhaps not been offered the development they expected in an Internal Auditor role.
If you are a recent graduate, any placements during your education would be advantageous.
The company will develop your career, primarily focusing on Internal Auditing for local government, charity, and public services organisations.
Previous individuals who have joined the business have gone on to develop into more senior roles.
In addition, you will be rewarded with an excellent starting salary, the ability to work from home (once trained), and a benefits package.
You will be given a career track that will include obtaining industry qualifications that will help advance your career in the future.
I anticipate significant interest in this role, so I suggest you make an application now or miss out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment and Scientific recruitment specialists at Newton Colmore, on +44 121 268 2240, or make an application, and one of our team members at Newton Colmore will contact you.
Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Data Science, Machine Learning, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.
....Read more...
Type: Permanent Location: Cannock, England
Salary / Rate: Negotiable
Posted: 2025-12-12 09:59:58
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Senior Legal Adviser
Permanent
Full time
Home based - occasional attendance at South or Midlands offices (Bristol / Hook / Birmingham) (1 day pw)
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities
Make UK is the UK's leading trade body for the manufacturing and engineering sector.
Collectively we represent 20,000 companies of all sizes, from start-ups to multinationals, across engineering, manufacturing, technology and the wider industrial sector.
We provide a complete range of employment law advice, training, and HR services, working closely with our members to deliver tailored consultancy support that meets their specific business needs.
With nearly 130 years of experience, we have been supporting businesses by staying at the forefront of employment law and HR best practices.
Our consultants bring senior and executive legal and HR experience from diverse industries.
They offer best practice solutions backed by commercial insight gained from years in both private and public sectors.
We are seeking an Employment Lawyer to join us a Senior Legal Adviser in the South of England, working with a portfolio of clients to offer pragmatic consultancy in a range of employment enquiries.
Key Responsibilities:
Provide comprehensive and timely employment law and employee relations advice via in-person meetings, phone calls (including the National Advice Line), and written correspondence.
Manage employment litigation in the Employment Tribunal from start to finish, including advocacy (with training available).
Draft and scrutinize contracts of employment, policies, procedures, and other employment-related documents.
Present engaging seminars on employment law and employee relations topics.
Maintain a high standard of professional knowledge through continuous research and training.
Ensure compliance with office procedures for work coordination and monitoring.
Assist the Head of HR & Legal as required.
Collaborate with other business units to support member recruitment and retention.
Identify opportunities for additional fee-paying work for Make UK and assist in their procurement.
Undertake other relevant tasks to achieve the overall objectives of Make UK.
Qualifications & Experience:
Substantial PQE in employment law.
Experience advising clients on employment law, employee relations, and HR matters.
Proven track record in handling tribunal cases with minimal supervision.
Advocacy experience in Employment Tribunals is an advantage.
Skills:
Ability to provide practical, commercial employment law advice.
Strong analytical skills to explain complex issues clearly and succinctly.
Ability to put clients at ease and build rapport.
Resilience under pressure and ability to meet deadlines.
Excellent negotiation skills and teamwork capabilities.
Business and Industry Knowledge:
Familiarity with the manufacturing sector is advantageous.
Experience with trade unions is a plus.
Proficient in time and advice recording.
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK.
Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country.
Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community.
Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Posted: 2025-12-11 15:56:17
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Senior Legal Adviser
Permanent
Full time
Home based - occasional attendance at South or Midlands offices (Bristol / Hook / Birmingham) (1 day pw)
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities
https://www.makeuk.org/
Make UK is the UK's leading trade body for the manufacturing and engineering sector.
Collectively we represent 20,000 companies of all sizes, from start-ups to multinationals, across engineering, manufacturing, technology and the wider industrial sector.
We provide a complete range of employment law advice, training, and HR services, working closely with our members to deliver tailored consultancy support that meets their specific business needs.
With nearly 130 years of experience, we have been supporting businesses by staying at the forefront of employment law and HR best practices.
Our consultants bring senior and executive legal and HR experience from diverse industries.
They offer best practice solutions backed by commercial insight gained from years in both private and public sectors.
We are seeking an Employment Lawyer to join us a Senior Legal Adviser in the South of England, working with a portfolio of clients to offer pragmatic consultancy in a range of employment enquiries.
Key Responsibilities:
Provide comprehensive and timely employment law and employee relations advice via in-person meetings, phone calls (including the National Advice Line), and written correspondence.
Manage employment litigation in the Employment Tribunal from start to finish, including advocacy (with training available).
Draft and scrutinize contracts of employment, policies, procedures, and other employment-related documents.
Present engaging seminars on employment law and employee relations topics.
Maintain a high standard of professional knowledge through continuous research and training.
Ensure compliance with office procedures for work coordination and monitoring.
Assist the Head of HR & Legal as required.
Collaborate with other business units to support member recruitment and retention.
Identify opportunities for additional fee-paying work for Make UK and assist in their procurement.
Undertake other relevant tasks to achieve the overall objectives of Make UK.
Qualifications & Experience:
Substantial PQE in employment law.
Experience advising clients on employment law, employee relations, and HR matters.
Proven track record in handling tribunal cases with minimal supervision.
Advocacy experience in Employment Tribunals is an advantage.
Skills:
Ability to provide practical, commercial employment law advice.
Strong analytical skills to explain complex issues clearly and succinctly.
Ability to put clients at ease and build rapport.
Resilience under pressure and ability to meet deadlines.
Excellent negotiation skills and teamwork capabilities.
Business and Industry Knowledge:
Familiarity with the manufacturing sector is advantageous.
Experience with trade unions is a plus.
Proficient in time and advice recording.
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK.
Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country.
Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community.
Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration ....Read more...
Type: Permanent Location: England
Start: ASAP
Posted: 2025-12-11 15:55:08
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An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Sudbury, Suffolk area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding.
You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
*
*Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential
*
*
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI's as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Home Manager will receive an excellent salary of £45,000 per annum.
This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm.
In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 6890
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Sudbury, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £45000 per annum
Posted: 2025-12-11 14:30:25
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Job Description:
Core-Asset Consulting is delighted to be partnering with our regarded client who are looking for a Governance lead to join their business.
An excellent opportunity for an experienced individual to join a senior leadership role, offering the opportunity to shape and elevate governance standards across the business.
Skills/Experience:
Essential
Demonstrable experience as a company secretary or senior governance professional within a corporate or regulated environment.
Strong expertise in governance best practice.
Experience supporting Boards and senior committees.
Outstanding communication and relationship-building skills, with the ability to influence effectively at senior levels.
A collaborative and proactive approach, with the skills to deliver in a complex stakeholder environment.
Desirable
Chartered Secretary or Solicitor qualification.
Experience within a financial services or professional body.
Understanding of financial markets.
Exposure to public affairs activity.
Core Responsibilities:
Provide strategic governance advice to Board, Council, Regulatory Board and Committee Chairs.
Maintain and continually develop the organisation's governance framework, including rules, regulations, manuals and authorities.
Lead and inspire the governance team in delivering high-quality secretariat support.
Oversee operational delivery of General Meetings, elections, member votes and independent appointments processes.
Ensure compliance with governance best practice, legal requirements and relevant regulatory obligations.
Collaborate closely with legal and risk colleagues on compliance, including anti-bribery, modern slavery, sanctions and other related matters.
Act as the governance lead for engagement with external oversight bodies.
Spearhead the organisation's governance review project and drive continuous improvement.
Provide expert governance input during Board and Committee meetings, advising on implications of policy proposals and decisions.
Ensure all Board, Council and Committee members—along with Executive staff and volunteers—receive appropriate induction and ongoing governance training.
Manage relationships with external service providers such as election administrators and legal advisers.
Build strong internal relationships to support effective implementation of governance requirements.
Oversee budget management for governance activities.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16318
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Edinburgh, Scotland
Start: ASAP
Posted: 2025-12-09 15:26:18
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Test Engineer - A Growing FinTech - Linz, Austria
(Tech stack: Test Automation, Test Design, Test Management, Selenium, Postman, JIRA, ISTQB, Agile, V-Model, Scrum, CI/CD, Test Reporting, Quality Assurance, Regression Testing, UAT, Jenkins, Test Strategy, Functional Testing, Non-functional Testing, API Testing, Software QA)
Headquartered in Linz, our client is redefining the future of FinTech, building next-generation solutions that blend AI and cloud computing to revolutionise financial services.
Their cutting-edge platform enables real-time payments, automated wealth management, and embedded finance, empowering businesses to provide seamless, data-driven financial experiences.
With a team of top-tier engineers, they are pushing the boundaries of digital transactions and decentralized finance.
As they expand their operations, they are looking for a Test Engineer to ensure the highest quality of their innovative products, develop and drive a robust testing framework, and play a key role in delivering secure, reliable financial systems.
Our client is looking for passionate Test Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Test Automation, Test Design, Test Management, Selenium, Postman, JIRA, ISTQB, Agile, V-Model, Scrum, CI/CD, Test Reporting, Quality Assurance, Regression Testing, UAT, Jenkins, Test Strategy, Functional Testing, Non-functional Testing, API Testing, Software QA.
All Test Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time' each week to investigate new technologies.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Linz, Austria/ Hybrid Working
Salary: €50,000 - €70,000 + Pension + Benefits
Applicants must be based in Austria and have the right to work in Austria even though remote working is available.
NOIRAUSTRIAREC
NOIREUROPEREC
NOIREURNET ....Read more...
Type: Permanent Location: Linz, Austria
Start: ASAP
Salary / Rate: €50000 - €70000 per annum + + Bonus + Benefits + Pension
Posted: 2025-12-08 02:01:01
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We are looking for Qualified Social Workers for this organisation's various Adult's services.
You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship)
About the team
This organisation is committed to safeguarding and promoting the welfare of vulnerable Adult's with a focussed approach.
This team has flexible and creative ways of multiprofessional working.
The teams with jobs available:
Hospital Discharge
Locality/Safeguarding
Learning Disabilities
Mental Health
About you
The successful candidate will have experience within Adult's Social Work teams within Social Work placements (newly qualified Social Worker applications will be considered) or post qualification whilst having an up-to-date understanding of relevant legislation.
What's on offer?
£33,708 - £44096 dependent on experience (grade 8/9)
29 days of annual leave plus public holidays
Salary sacrifice
Retention payments
Health & Wellbeing packages
Relocation package
Access to various discounts
Flexible working
Pension scheme - 16.4% employer contribution
Excellent Training & development opportunities
Hours: Full time / Permanent
For more information, please contact Jamil Olweny
07587 031 098 / jolweny@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
Type: Permanent Location: South Yorkshire, England
Salary / Rate: £33708 - £44096 per annum + benefits
Posted: 2025-12-06 21:00:04
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We are looking for Qualified Social Workers for this organisation's various Children's & Families services.
These positions allow for hybrid working.
You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship)
About the team
This organisation is committed to safeguarding and promoting the welfare of Children and families with a child-centred approach.
This team has flexible and creative ways of working.
Teams available:
Intake & Assessment (Duty & Assessment)
Locality (Child Protection Safeguarding)
Child Health Disability (Children with Disability)
About you
The successful candidate will have experience within Children's Social Work teams post qualification whilst having an up-to-date understanding of relevant legislation.
What's on offer?
£40,777 - £45,091 dependent on experience
Annual leave 28 days + public holidays (rising to 33 days)
Market Supplement £5,000
Life Assurance
Discounted car MOTs
Health & Wellbeing packages
Travel allowances
Access to various discounts
Flexible working
Generous pension scheme
Excellent Training & development opportunities
....Read more...
Type: Permanent Location: Cardiff, Wales
Salary / Rate: £40777 - £45091 per annum + benefits
Posted: 2025-12-06 18:00:04
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We are looking for Qualified Social Workers for this organisation's various Children's & Families services.
These positions allow for hybrid working.
You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship)
About the team
This organisation is committed to safeguarding and promoting the welfare of Children and families with a child-centred approach.
This team has flexible and creative ways of working.
Teams available:
Intake & Assessment (Duty & Assessment)
Locality (Child Protection Safeguarding)
Child Health Disability (Children with Disability)
About you
The successful candidate will have experience within Children's Social Work teams post qualification whilst having an up-to-date understanding of relevant legislation.
What's on offer?
£40,777 - £45,091 dependent on experience
Annual leave 28 days + public holidays (rising to 33 days)
Market Supplement £5,000
Life Assurance
Discounted car MOTs
Health & Wellbeing packages
Travel allowances
Access to various discounts
Flexible working
Generous pension scheme
Excellent Training & development opportunities
For more information, please contact Iona Skinner
07564579700 / iskinner@charecruitment.com
....Read more...
Type: Permanent Location: Cardiff, Wales
Salary / Rate: £40777 - £45091 per annum + benefits
Posted: 2025-12-05 15:18:57
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We are looking for a Supervising Social Worker for this organisation's Fostering service covering a caseload around Wiltshire.
This is a full time position with hybrid working.
You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship)
About the team
This organisation provides multiple services for Children in need including specialist: education, residential care, clinical services, crisis intervention and fostering.
This organisation has a child-centred ethos and work from a Trauma-informed model.
About you
The successful candidate will have Social Worker experience within Fostering Social Work teams post qualification and whilst having an up-to-date understanding of relevant legislation.
What's on offer?
A salary of £33,755 - £39,547 dependent on experience (Social Worker)
A car allowance on top of the salary & mileage covered
An on-call allowance
25 days of annual leave + public holidays
Company pension
Health memberships
Training & development opportunities
Other benefits
Hours: Full time / Permanent
For more information, please contact Iona Skinner
07564579700 / iskinner@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
Type: Permanent Location: Wiltshire, England
Salary / Rate: £38255 - £44047 per annum + benefits
Posted: 2025-12-05 14:18:01
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This senior leadership role provides strategic and operational oversight of technical services across a diverse public sector estate.
The position ensures that buildings are safe, compliant, efficiently maintained, and that FM services support high quality environments for staff, service users, and the wider community.Key Requirements
Extensive senior level experience in facilities management or technical services within public-sector estates.A relevant professional qualification or degree level background in engineering, building surveying, architecture, or a related discipline.Strong understanding of statutory compliance, health and safety legislation, building regulations, and asset management principles.Proven leadership capability, able to guide multidisciplinary teams and collaborate effectively with stakeholders.
Key Responsibilities
Lead the strategic planning and delivery of FM and technical service programmes across public-sector buildings.Ensure full compliance with statutory duties, regulatory standards, and building safety requirements.Oversee planned and reactive maintenance, capital works, and lifecycle management, providing robust client-side assurance.Manage risk, procurement, and contract performance while driving continuous improvement in service quality and operational efficiency.
Joe at COREcruitment dot com ....Read more...
Type: Permanent Location: Suffolk, England
Start: -
Duration: -
Salary / Rate: £80k - 90k per year + Bonus + Benefits
Posted: 2025-12-05 11:34:23
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Do you have a passion for working children and young people? Do you have some professional experience working with young people? A job working for the council could be for you!
I am looking for passionate Children's Support Worker with experience working with Children and/or Young Adults with either traumatic backgrounds, Learning Disabilities, Mental Health or Challenging Behaviours.
My client is the local council who have a portfolio of children's homes offering residential care and support for young people with behavioural difficulties, traumatic backgrounds, learning disabilities and complex needs based in Doncaster.
If you have experience with children and young people in SEN education, youth work, young offenders or fostering, a career in children's homes is for you.
Benefits include:
£28,132 plus £40.77 per sleep in (approx.
£31,000 per annum OTE)
8.5% Allowance for Unsociable Hours into your salary on top
Public Sector benefits including annual pay reviews, enhanced pension benefit
Job security in a local council employer
Excellent progression opportunities within the council
Do you have:
Experience of working within children or young adults with learning disabilities, mental health, or behaviours that challenge - SEN School, youth work, community young people, children's learning disabilities, semi-independent services, care leavers, youth justice, children's homes
Level 3 in Residential Childcare or equivalent (or willingness to complete)
Ability to complete shifts patterns, weekends, and overnight stays.
For more information apply now.
Please note, we are unable to consider applications from candidates who require sponsorship.
....Read more...
Type: Permanent Location: Doncaster, England
Salary / Rate: Up to £28132 per annum + OTE is £30k plus Public Sector Benefits
Posted: 2025-12-04 17:30:35
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An exciting new job opportunity has arisen for a committed Supported Living Deputy Manager to work closely with the Registered Manager within supported living service based in the main office in the Dudley, West Midlands area
This is a supported living service which provides services for people with a variety of support needs, conditions and presentations.
This includes people who are autistic, have a learning disability or have mental health needs.
This role will require you to travel regularly to Stoke-on-Trent and across the wider Staffordshire region.
For this reason, you must be a driver with access to your own vehicle
*
*To be considered for this position you must hold an NVQ/QCF Level 3 or 4 in Health & Social Care
*
*
As the Deputy Manager your key responsibilities include:
Holds regular staff meetings to foster good communication and feedback
Maintains positive contact with commissioners and referrers to develop confidence in service provision
Carries out or ensures that all risk assessments e.g.
clinical risk assessment, COSHH, Legionella, Moving & handling etc are carried out in a rigorous and timely manner.
Monitors the standards of cleanliness of the home to ensure compliance with statutory and regulatory bodies
Inducts and orientates new staff in a timely fashion and ensures statutory and other training is provided to maximise the ability of new staff to become integrated into the care setting
Proactively participates in the company quality and compliance policy and procedures
Works with local and regional management to develop and implement new services within the unit
Maintains and monitors RQIA/CQC standards/regulations within the home and supports staff training
Ensure all new employees are inducted, trained, motivated and supported to achieve company standards
The following skills and experience would be preferred and beneficial for the role:
Working knowledge of the statutory requirements associated with care of the elderly is essential
Good understanding of budgets is desirable
A good understanding of marketing and public relations—and their positive impact within a nursing home setting is desirable
Passionate about delivering high-quality care
Experience as a Deputy Manager or in a similar leadership role within a supported living or care setting
The successful Deputy Manager will receive an excellent salary of £14.10 per hour and the annual salary is £29,328 per annum.
This exciting position is a permanent full time role for 40 hours a week on days.
In return for your hard work and commitment you will receive the following generous benefits:
28 days annual leave
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Reference ID: 7062
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Kingswinford, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £29328 per annum
Posted: 2025-12-04 10:39:35
-
An exciting new job opportunity has arisen for a committed Supported Living Deputy Manager to work closely with the Registered Manager within supported living service based in the main office in the Dudley, West Midlands area
This is a supported living service which provides services for people with a variety of support needs, conditions and presentations.
This includes people who are autistic, have a learning disability or have mental health needs.
This role will require you to travel regularly to Stoke-on-Trent and across the wider Staffordshire region.
For this reason, you must be a driver with access to your own vehicle
*
*To be considered for this position you must hold an NVQ/QCF Level 3 or 4 in Health & Social Care
*
*
As the Deputy Manager your key responsibilities include:
Holds regular staff meetings to foster good communication and feedback
Maintains positive contact with commissioners and referrers to develop confidence in service provision
Carries out or ensures that all risk assessments e.g.
clinical risk assessment, COSHH, Legionella, Moving & handling etc are carried out in a rigorous and timely manner.
Monitors the standards of cleanliness of the home to ensure compliance with statutory and regulatory bodies
Inducts and orientates new staff in a timely fashion and ensures statutory and other training is provided to maximise the ability of new staff to become integrated into the care setting
Proactively participates in the company quality and compliance policy and procedures
Works with local and regional management to develop and implement new services within the unit
Maintains and monitors RQIA/CQC standards/regulations within the home and supports staff training
Ensure all new employees are inducted, trained, motivated and supported to achieve company standards
The following skills and experience would be preferred and beneficial for the role:
Working knowledge of the statutory requirements associated with care of the elderly is essential
Good understanding of budgets is desirable
A good understanding of marketing and public relations—and their positive impact within a nursing home setting is desirable
Passionate about delivering high-quality care
Experience as a Deputy Manager or in a similar leadership role within a supported living or care setting
The successful Deputy Manager will receive an excellent salary of £14.10 per hour and the annual salary is £29,328 per annum.
This exciting position is a permanent full time role for 40 hours a week on days.
In return for your hard work and commitment you will receive the following generous benefits:
28 days annual leave
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Reference ID: 7062
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Kingswinford, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £29328 per annum
Posted: 2025-12-04 10:38:38
-
Job Description:
Our client, a leading financial services firm, is looking for a Compliance Officer to join their team in Newcastle.
This is a fantastic opportunity for a compliance professional to play a pivotal role in supporting the business in meeting its regulatory obligations while fostering a strong, client-first compliance culture.
The role requires strong pensions knowledge.
Skills/Experience:
Excellent communication skills, with the ability to explain complex regulatory requirements to both technical and non-technical audiences.
Strong attention to detail and the ability to identify risks, inconsistencies, or breaches.
Proven analytical skills, with experience applying FCA regulations across a variety of business contexts.
Ability to manage competing priorities and regulatory deadlines while maintaining high standards.
Commercial awareness and business acumen, balancing compliance requirements with organisational objectives.
Strong written skills, with the ability to draft clear, accurate, and compliant documentation.
Core Responsibilities:
Translate FCA regulations, guidance, and publications into clear, actionable advice for the business.
Provide timely responses to queries, identify potential risks, and escalate issues appropriately.
Review and approve financial promotions and materials to ensure adherence to FCA requirements.
Act as a compliance stakeholder in new initiatives, offering guidance on governance and regulatory considerations.
Promote compliance awareness across the organisation, embedding values of integrity and customer-focus at all levels.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16244
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2025-12-03 14:21:16
-
An exciting new job opportunity has become available for a dedicated Senior Support Worker to work in an exceptional care home based in the Walton-on-Thames, Surrey area.
You will be working for one of UK's leading healthcare providers
A boutique luxury home is a purpose-built, modern facility offering residential and nursing care.
Also features a therapy and exercise room and a stunning, octagonal glass public cafe
*
*To be considered for this position you must hold an NVQ Level 2 in Health and Social Care
*
*
As a Senior Support Worker your key duties include:
Recognise and facilitate the daily needs of residents
Conduct formal supervisions and appraisals
Contributing to care planning and coaching support workers
Take an active professional role in promoting the services offered when dealing with relatives, prospective residents and enquiries
Participate in updating and writing care plans and resident documentation
Be responsible for making and reporting realistic assessments of each resident to ensure continuity of care
Be responsible for administrating medication to the residents in accordance with policies and procedures
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
A good team player
Good verbal and written communication skills
Have a genuine desire to care for others
The successful Senior Support Worker will receive an excellent salary of £13.60 per hour and the annual salary is £25,459.20 per annum.
This exciting position is a permanent full time role for 36 hours a week on nights.
In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and company's Care Awards)
Paid breaks
Uniform provided
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Reference ID: 6760
To apply for this fantastic job role, please call on 01216380567 or send your CV ....Read more...
Type: Permanent Location: Walton-On-Thames, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £25459.20 per annum
Posted: 2025-12-03 11:57:03
-
An exciting new job opportunity has become available for a dedicated Senior Support Worker to work in an exceptional care home based in the Walton-on-Thames, Surrey area.
You will be working for one of UK's leading healthcare providers
A boutique luxury home is a purpose-built, modern facility offering residential and nursing care.
Also features a therapy and exercise room and a stunning, octagonal glass public cafe
*
*To be considered for this position you must hold an NVQ Level 2 in Health and Social Care
*
*
As a Senior Support Worker your key duties include:
Recognise and facilitate the daily needs of residents
Conduct formal supervisions and appraisals
Contributing to care planning and coaching support workers
Take an active professional role in promoting the services offered when dealing with relatives, prospective residents and enquiries
Participate in updating and writing care plans and resident documentation
Be responsible for making and reporting realistic assessments of each resident to ensure continuity of care
Be responsible for administrating medication to the residents in accordance with policies and procedures
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
A good team player
Good verbal and written communication skills
Have a genuine desire to care for others
The successful Senior Support Worker will receive an excellent salary of £13.60 per hour and the annual salary is £25,459.20 per annum.
This exciting position is a permanent full time role for 36 hours a week on nights.
In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and company's Care Awards)
Paid breaks
Uniform provided
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Reference ID: 6760
To apply for this fantastic job role, please call on 01216380567 or send your CV ....Read more...
Type: Permanent Location: Walton-On-Thames, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £25459.20 per annum
Posted: 2025-12-03 11:56:59
-
An incredible new job opportunity has arisen for a committed Registered Care Home Manager to manage an amazing residential care home based in East London.
You will be working for one of UK's leading health care providers
A residential care home in East London which provides specialist residential care for the frail elderly and those suffering with dementia
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Home Manager your key responsibilities include:
Manage risks (e.g.
mobility / behaviour / hygiene) to service users so they are supported
Ensure care staff provides assistance to the service user group in a timely manner
Manage the medication process so service user's medicines are received, administered, recorded, and returned correctly
Organise service user access to healthcare services and ensure ongoing healthcare support
Ensure care staff have the confidence and skills needed to carry out their roles and responsibilities through mentoring
Assess service user's needs and respond to any change in needs so that they receive personalised care that is responsive to these needs
Update care plans to reflect the care and support given
Promote an open and positive culture which reflects the opinions of the service users living at the home
The following skills and experience would be preferred and beneficial for the role:
Be dynamic & enthusiastic
Possess strong leadership skills and works well as part of a team
Have good communication skills and be capable of operating software platforms used to manage staff/service users/medication
A proven track record in residential home management as a manager or deputy manager
Elderly / dementia experience
A sound knowledge of the CQC and applicable legislation/standards
The successful Home Manager will receive an excellent salary of £46,000 per annum.
This exciting position is a permanent full time role working Monday-Friday.
In return for your hard work and commitment you will receive the following generous benefits:
Annual performance bonus
CQC Good and Outstanding inspection rating bonus
Public transport costs assistance available
Paid holiday to 28 days
Cycle to work scheme
Assistance with London transport costs available
Assistance with London accommodation costs available
Workplace pension contributions through NEST
Reference ID: 7147
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: East London, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £46000 per annum
Posted: 2025-12-03 11:56:56
-
An incredible new job opportunity has arisen for a committed Registered Care Home Manager to manage an amazing residential care home based in East London.
You will be working for one of UK's leading health care providers
A residential care home in East London which provides specialist residential care for the frail elderly and those suffering with dementia
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Home Manager your key responsibilities include:
Manage risks (e.g.
mobility / behaviour / hygiene) to service users so they are supported
Ensure care staff provides assistance to the service user group in a timely manner
Manage the medication process so service user's medicines are received, administered, recorded, and returned correctly
Organise service user access to healthcare services and ensure ongoing healthcare support
Ensure care staff have the confidence and skills needed to carry out their roles and responsibilities through mentoring
Assess service user's needs and respond to any change in needs so that they receive personalised care that is responsive to these needs
Update care plans to reflect the care and support given
Promote an open and positive culture which reflects the opinions of the service users living at the home
The following skills and experience would be preferred and beneficial for the role:
Be dynamic & enthusiastic
Possess strong leadership skills and works well as part of a team
Have good communication skills and be capable of operating software platforms used to manage staff/service users/medication
A proven track record in residential home management as a manager or deputy manager
Elderly / dementia experience
A sound knowledge of the CQC and applicable legislation/standards
The successful Home Manager will receive an excellent salary of £46,000 per annum.
This exciting position is a permanent full time role working Monday-Friday.
In return for your hard work and commitment you will receive the following generous benefits:
Annual performance bonus
CQC Good and Outstanding inspection rating bonus
Public transport costs assistance available
Paid holiday to 28 days
Cycle to work scheme
Assistance with London transport costs available
Assistance with London accommodation costs available
Workplace pension contributions through NEST
Reference ID: 7147
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: East London, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £46000 per annum
Posted: 2025-12-03 11:56:50
-
An incredible new job opportunity has arisen for a committed Registered Care Home Manager to manage an amazing residential care home based in East London.
You will be working for one of UK's leading health care providers
A residential care home in East London which provides specialist residential care for the frail elderly and those suffering with dementia
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Home Manager your key responsibilities include:
Manage risks (e.g.
mobility / behaviour / hygiene) to service users so they are supported
Ensure care staff provides assistance to the service user group in a timely manner
Manage the medication process so service user's medicines are received, administered, recorded, and returned correctly
Organise service user access to healthcare services and ensure ongoing healthcare support
Ensure care staff have the confidence and skills needed to carry out their roles and responsibilities through mentoring
Assess service user's needs and respond to any change in needs so that they receive personalised care that is responsive to these needs
Update care plans to reflect the care and support given
Promote an open and positive culture which reflects the opinions of the service users living at the home
The following skills and experience would be preferred and beneficial for the role:
Be dynamic & enthusiastic
Possess strong leadership skills and works well as part of a team
Have good communication skills and be capable of operating software platforms used to manage staff/service users/medication
A proven track record in residential home management as a manager or deputy manager
Elderly / dementia experience
A sound knowledge of the CQC and applicable legislation/standards
The successful Home Manager will receive an excellent salary of £46,000 per annum.
This exciting position is a permanent full time role working Monday-Friday.
In return for your hard work and commitment you will receive the following generous benefits:
Annual performance bonus
CQC Good and Outstanding inspection rating bonus
Public transport costs assistance available
Paid holiday to 28 days
Cycle to work scheme
Assistance with London transport costs available
Assistance with London accommodation costs available
Workplace pension contributions through NEST
Reference ID: 7147
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: East London, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £46000 per annum
Posted: 2025-12-03 11:56:48
-
An amazing new job opportunity has arisen for a committed Registered Care Home Manager to manage an exceptional residential care home based in the Finchley, London area.
You will be working for one of UK's leading health care providers
A residential care home in North East London which provides specialist residential care for the frail elderly and those suffering with dementia
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Home Manager your key responsibilities include:
Manage risks (e.g.
mobility / behaviour / hygiene) to service users so they are supported
Ensure care staff provides assistance to the service user group in a timely manner
Manage the medication process so service user's medicines are received, administered, recorded, and returned correctly
Organise service user access to healthcare services and ensure ongoing healthcare support
Ensure care staff have the confidence and skills needed to carry out their roles and responsibilities through mentoring
Assess service user's needs and respond to any change in needs so that they receive personalised care that is responsive to these needs
Update care plans to reflect the care and support given
Promote an open and positive culture which reflects the opinions of the service users living at the home
The following skills and experience would be preferred and beneficial for the role:
Be dynamic & enthusiastic
Possess strong leadership skills and works well as part of a team
Have good communication skills and be capable of operating software platforms used to manage staff/service users/medication
A proven track record in residential home management as a manager or deputy manager
Elderly / dementia experience
A sound knowledge of the CQC and applicable legislation/standards
The successful Home Manager will receive an excellent salary of £42,000 per annum.
This exciting position is a permanent full time role working Monday-Friday.
In return for your hard work and commitment you will receive the following generous benefits:
Annual performance bonus
CQC Good and Outstanding inspection rating bonus
Public transport costs assistance available
Paid holiday to 28 days
Cycle to work scheme
Assistance with London transport costs available
Assistance with London accommodation costs available
Workplace pension contributions through NEST
Reference ID: 7146
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Finchley, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £42000 per annum
Posted: 2025-12-03 11:55:09
-
An amazing new job opportunity has arisen for a committed Registered Care Home Manager to manage an exceptional residential care home based in the Finchley, London area.
You will be working for one of UK's leading health care providers
A residential care home in North East London which provides specialist residential care for the frail elderly and those suffering with dementia
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Home Manager your key responsibilities include:
Manage risks (e.g.
mobility / behaviour / hygiene) to service users so they are supported
Ensure care staff provides assistance to the service user group in a timely manner
Manage the medication process so service user's medicines are received, administered, recorded, and returned correctly
Organise service user access to healthcare services and ensure ongoing healthcare support
Ensure care staff have the confidence and skills needed to carry out their roles and responsibilities through mentoring
Assess service user's needs and respond to any change in needs so that they receive personalised care that is responsive to these needs
Update care plans to reflect the care and support given
Promote an open and positive culture which reflects the opinions of the service users living at the home
The following skills and experience would be preferred and beneficial for the role:
Be dynamic & enthusiastic
Possess strong leadership skills and works well as part of a team
Have good communication skills and be capable of operating software platforms used to manage staff/service users/medication
A proven track record in residential home management as a manager or deputy manager
Elderly / dementia experience
A sound knowledge of the CQC and applicable legislation/standards
The successful Home Manager will receive an excellent salary of £42,000 per annum.
This exciting position is a permanent full time role working Monday-Friday.
In return for your hard work and commitment you will receive the following generous benefits:
Annual performance bonus
CQC Good and Outstanding inspection rating bonus
Public transport costs assistance available
Paid holiday to 28 days
Cycle to work scheme
Assistance with London transport costs available
Assistance with London accommodation costs available
Workplace pension contributions through NEST
Reference ID: 7146
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Finchley, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £42000 per annum
Posted: 2025-12-03 11:53:08
-
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff.
Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role.
Therefore, you must have been a working resident in the UK for the last 4 years.
Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl.
switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e.
ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country.
This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day.
The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
Type: Permanent Location: Cardiff, Wales
Start:
Duration:
Salary / Rate: £26160 - £26160 Per Annum
Posted: 2025-12-02 11:00:13
