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The Software Developer will be part of a team of peers working on highly technical, software architecture initiatives.
You must have the following competencies
Object-Oriented Programming, Specification and Documentation in C/C++
Data Modelling: Database and XML Schema Design
Documentation Management, including UML use case diagrams and descriptions, class & component modelling, sequence & activity modelling and source code documentation tools and techniques.
Multi-platform project design and specification.
Working with different compilers
Job duties
Research, tools evaluation, documenting patterns, design and standards, contributing into defining technology strategy, technology evaluation and recommendation, writing code for solutions.
Contribute across the full software development life cycle: coding, code reviews, research and mentoring other developers.
Work closely with business analysts on the specification and verification of requirements and quality attributes for software projects.
Clearly document the design of the tasks in ways that are consumable by the various stakeholders: managers, partners, consultants, sales & marketing, developers, end-users.
Provide technical assistance in negotiations with outsourcing companies.
Communicate specifications and provide technical direction to the various in-house, off-shores and outsourced development teams.
Produce accurate estimates for tasks and assist project scheduling activities.
Assist in design, development and maintenance of development infrastructure for development teams - code and commit management, build scripts, dependency management, packaging and publishing.
Please apply with your CV in the first instance for a confidential chat. ....Read more...
Type: Permanent Location: Woking, Surrey, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45000 - £55000 Per Annum None
Posted: 2025-12-09 10:33:21
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My client is looking for someone capable of working with User Researchers to design studies, understand and then translate the results into software specifications then communicate these with the programming team and Software Designers / Developers.
You will be responsible for discovering how numerous user, senior management and other research findings can be translated into a compelling design concept.
Working within the UX team you will get involved in carrying out user research, insight analysis and user journey mapping in order to provide developers and business analysts with design concepts.
Requirements:
You will have a degree and ideally post graduate qualification and/or research experience.
Also relevant industry experience in Interaction Design, HCI, Product Design, Industrial Design and an appreciation of: Business Analysis, Software Development or Visual Design.
....Read more...
Type: Permanent Location: Oxford, England
Start: ASAP
Duration: six months, possibility of permanent
Salary / Rate: £58000 - £63000 Per Annum None
Posted: 2025-12-09 10:30:01
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-12-07 23:33:54
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-12-07 23:29:09
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JOB DESCRIPTION
Key Resin Company, a high-performance flooring manufacturer, is seeking a customer service associate / order analyst.
Key Resin is different than other manufacturers in that we are a small employer with great benefits including pension and work / life balance. This is a wonderful opportunity to join a stable, growing company where you'll know everyone's name.
We offer a full range of benefits including health insurance, dental, vision, company paid life and disability, generous paid time off, 401(k) match, and pension. The customer service / order analyst responsibilities include: Providing excellent customer service to external and internal customers Answering phones and emails, researching issues, responding to customers in a professional and timely manner Enter, research, maintain and track customer orders Placing drop ship purchase orders Sending samples to customers Qualifications 2+ years applicable customer service experience Accounting and experience in manufacturing / construction industry a plus SAP experience a plus Skill Set Customer service oriented Attentive to detail and organized Ability to calculate and work with ratios, fractions, and multiplication Self-directed and good problem-solving abilities Solid written and oral communication skills Ability and desire to learn our product and industry Apply for this ad Online! ....Read more...
Type: Permanent Location: Phoenix, Arizona
Posted: 2025-11-28 14:08:51
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JOB DESCRIPTION
Key Resin Company, a high-performance flooring manufacturer, is seeking a customer service associate / order analyst.
Key Resin is different than other manufacturers in that we are a small employer with great benefits including pension and work / life balance. This is a wonderful opportunity to join a stable, growing company where you'll know everyone's name.
We offer a full range of benefits including health insurance, dental, vision, company paid life and disability, generous paid time off, 401(k) match, and pension. The customer service / order analyst responsibilities include: Providing excellent customer service to external and internal customers Answering phones and emails, researching issues, responding to customers in a professional and timely manner Enter, research, maintain and track customer orders Placing drop ship purchase orders Sending samples to customers Qualifications 2+ years applicable customer service experience Accounting and experience in manufacturing / construction industry a plus SAP experience a plus Skill Set Customer service oriented Attentive to detail and organized Ability to calculate and work with ratios, fractions, and multiplication Self-directed and good problem-solving abilities Solid written and oral communication skills Ability and desire to learn our product and industry Apply for this ad Online! ....Read more...
Type: Permanent Location: Phoenix, Arizona
Posted: 2025-11-27 22:09:42
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JOB DESCRIPTION
Senior Financial Analyst - Construction
GENERAL PURPOSE OF THE JOB:
The Senior Financial Analyst is responsible for the financial analysis, reporting, budgeting, and forecasting for the Tremco Roofing and Building Maintenance business.
The Tremco Roofing business that manufactures roofing materials, and the WTI/WTC service business offers comprehensive roofing and general contracting services to building owners and facility managers in the United States and Canada.
Candidates should possess strong financial and analytical skills.
This role is a remote and/or hybrid position and reports to the Tremco Roofing Finance Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Prepare reporting and analysis of financial data for Roofing, WTI, and WTC businesses Assist in developing the annual budget for Roofing, WTI, and WTC businesses Prepare monthly commission accrual and monthly analysis, reporting and audits on commission Prepare sales and profitability reports for regions and sales representatives Prepare sales tracking to determine sales group levels and incentives Prepare journal entries and reconciliations for month-end close Partner with business to understand and improve operations and financials Drive efficiency by creating and maintaining Power BI reports for sales and profitability reporting Perform ad hoc assigned tasks, including special projects and analysis to support the business
EDUCATION:
Bachelor's degree from four or 5-year college or university
EXPERIENCE:
Bachelor's degree in finance, accounting, or related field 3+ years of experience in finance, accounting or related field Previous experience in construction industry preferred, with knowledge of revenue recognition related to service contracts (ASC 606) Strong organizational, communication, and analytical skills with high attention to detail and accuracy Proficient in SAP ERP system and Microsoft Excel Ability to multi-task in a fast-paced environment
CERTIFICATES, LICENSES, REGISTRATIONS:
CPA license a plus
OTHER SKILLS AND ABILITIES:
Analytical Skills: Ability to analyze financial data and prepare accurate analysis and reports. Detail-Oriented: Meticulous attention to detail in financial reporting and analysis. Communication Skills: Strong verbal and written communication skills. Problem-Solving Skills: Ability to identify issues, research discrepancies, and propose solutions. Team Player: Ability to collaborate effectively across departments. Experience with Sarbanes-Oxley (SOX) and US GAAP.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-13 22:12:09
-
JOB DESCRIPTION
Senior Financial Analyst - Construction
GENERAL PURPOSE OF THE JOB:
The Senior Financial Analyst is responsible for the financial analysis, reporting, budgeting, and forecasting for the Tremco Roofing and Building Maintenance business.
The Tremco Roofing business that manufactures roofing materials, and the WTI/WTC service business offers comprehensive roofing and general contracting services to building owners and facility managers in the United States and Canada.
Candidates should possess strong financial and analytical skills.
This role is a remote and/or hybrid position and reports to the Tremco Roofing Finance Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Prepare reporting and analysis of financial data for Roofing, WTI, and WTC businesses Assist in developing the annual budget for Roofing, WTI, and WTC businesses Prepare monthly commission accrual and monthly analysis, reporting and audits on commission Prepare sales and profitability reports for regions and sales representatives Prepare sales tracking to determine sales group levels and incentives Prepare journal entries and reconciliations for month-end close Partner with business to understand and improve operations and financials Drive efficiency by creating and maintaining Power BI reports for sales and profitability reporting Perform ad hoc assigned tasks, including special projects and analysis to support the business
EDUCATION:
Bachelor's degree from four or 5-year college or university
EXPERIENCE:
Bachelor's degree in finance, accounting, or related field 3+ years of experience in finance, accounting or related field Previous experience in construction industry preferred, with knowledge of revenue recognition related to service contracts (ASC 606) Strong organizational, communication, and analytical skills with high attention to detail and accuracy Proficient in SAP ERP system and Microsoft Excel Ability to multi-task in a fast-paced environment
CERTIFICATES, LICENSES, REGISTRATIONS:
CPA license a plus
OTHER SKILLS AND ABILITIES:
Analytical Skills: Ability to analyze financial data and prepare accurate analysis and reports. Detail-Oriented: Meticulous attention to detail in financial reporting and analysis. Communication Skills: Strong verbal and written communication skills. Problem-Solving Skills: Ability to identify issues, research discrepancies, and propose solutions. Team Player: Ability to collaborate effectively across departments. Experience with Sarbanes-Oxley (SOX) and US GAAP.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-13 14:10:38
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An Opportunity Has Arisen for an Intellectual Property Specialist to join a renowned company known for its pioneering research and development in sustainable materials.
As an Intellectual Property Specialist, you will be contributing to the company's intellectual property strategy, ensuring robust patent protection and effective management of their portfolio.
This role can be full-time or part-time offering a salary range of £40,000 - £50,000 and benefits.
You Will Be Responsible For:
* Supporting research teams with intellectual property advice across a range of technology projects.
* Analysing third-party patents to identify potential risks and advising on appropriate mitigation strategies.
* Coordinating with inventors and external legal counsel to prepare and file patent applications that ensure optimal protection.
* Managing the company's patent portfolio and monitoring its development and renewal processes.
* Leading internal patent reviews and providing strategic input on intellectual property matters.
* Maintaining communication with global patent agents and external legal representatives.
* Promoting awareness of intellectual property best practice across research and innovation teams.
* Identifying opportunities for process improvement and efficiency in IP management.
* Ensuring compliance with relevant legal, safety, and environmental procedures.
What We Are Looking For:
* Previously worked as a Patent Scientist, Patent Engineer, Intellectual Property Scientist, Intellectual Property Specialist, IP Specialist, Patent Analyst, Intellectual Property Analyst, Patent Research Scientist, Patent Associate, Intellectual Property Associate, Technology Transfer Officer, Innovation and IP Officer, Patent Coordinator, Patent Portfolio Analyst, R&D Scientist - Intellectual Property or in a similar role.
* A doctorate in Chemistry, Physics, or Biochemistry, or equivalent experience within a scientific research or intellectual property setting.
* Strong analytical and problem-solving skills with a keen eye for detail.
* Ability to understand and engage with new and emerging technologies.
* Strong written and verbal communication skills, with the ability to convey complex technical matters clearly.
* A proactive and curious approach with a genuine interest in driving innovation through intellectual property.
What's On Offer:
* Competitive salary
* 27 days holiday plus bank holidays
* Additional day off for your birthday.
* Private medical and dental cover
* Life assurance,
* Income protection
* Pension scheme.
* Employee Assistance Programme
* Paid leave for voluntary and charitable work.
* Flexible working hours with the option to work remotely.
This is an excellent opportunity to join an innovative organisation where your expertise in intellectual property can make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Cambridge, England
Start:
Duration:
Salary / Rate: £40000 - £50000 Per Annum
Posted: 2025-11-13 11:49:49
-
An Opportunity Has Arisen for a Patent Engineer to join a renowned company known for its pioneering research and development in sustainable materials.
As a Patent Engineer, you will be contributing to the company's intellectual property strategy, ensuring robust patent protection and effective management of their portfolio.
This role can be full-time or part-time offering a salary range of £40,000 - £50,000 and benefits.
You Will Be Responsible For:
* Supporting research teams with intellectual property advice across a range of technology projects.
* Analysing third-party patents to identify potential risks and advising on appropriate mitigation strategies.
* Coordinating with inventors and external legal counsel to prepare and file patent applications that ensure optimal protection.
* Managing the company's patent portfolio and monitoring its development and renewal processes.
* Leading internal patent reviews and providing strategic input on intellectual property matters.
* Maintaining communication with global patent agents and external legal representatives.
* Promoting awareness of intellectual property best practice across research and innovation teams.
* Identifying opportunities for process improvement and efficiency in IP management.
* Ensuring compliance with relevant legal, safety, and environmental procedures.
What We Are Looking For:
* Previously worked as a Patent Scientist, Patent Engineer, Intellectual Property Scientist, Intellectual Property Specialist, IP Specialist, Patent Analyst, Intellectual Property Analyst, Patent Research Scientist, Patent Associate, Intellectual Property Associate, Technology Transfer Officer, Innovation and IP Officer, Patent Coordinator, Patent Portfolio Analyst, R&D Scientist - Intellectual Property or in a similar role.
* A doctorate in Chemistry, Physics, or Biochemistry, or equivalent experience within a scientific research or intellectual property setting.
* Strong analytical and problem-solving skills with a keen eye for detail.
* Ability to understand and engage with new and emerging technologies.
* Strong written and verbal communication skills, with the ability to convey complex technical matters clearly.
* A proactive and curious approach with a genuine interest in driving innovation through intellectual property.
What's On Offer:
* Competitive salary
* 27 days holiday plus bank holidays
* Additional day off for your birthday.
* Private medical and dental cover
* Life assurance,
* Income protection
* Pension scheme.
* Employee Assistance Programme
* Paid leave for voluntary and charitable work.
* Flexible working hours with the option to work remotely.
This is an excellent opportunity to join an innovative organisation where your expertise in intellectual property can make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Cambridge, England
Start:
Duration:
Salary / Rate: £40000 - £50000 Per Annum
Posted: 2025-11-13 11:47:28
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:56
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-07 14:10:42
-
An Opportunity Has Arisen for a Patent Scientist to join a renowned company known for its pioneering research and development in sustainable materials.
As a Patent Scientist, you will be contributing to the company's intellectual property strategy, ensuring robust patent protection and effective management of their portfolio.
This role can be full-time or part-time offering a salary range of £40,000 - £50,000 and benefits.
You Will Be Responsible For:
* Supporting research teams with intellectual property advice across a range of technology projects.
* Analysing third-party patents to identify potential risks and advising on appropriate mitigation strategies.
* Coordinating with inventors and external legal counsel to prepare and file patent applications that ensure optimal protection.
* Managing the company's patent portfolio and monitoring its development and renewal processes.
* Leading internal patent reviews and providing strategic input on intellectual property matters.
* Maintaining communication with global patent agents and external legal representatives.
* Promoting awareness of intellectual property best practice across research and innovation teams.
* Identifying opportunities for process improvement and efficiency in IP management.
* Ensuring compliance with relevant legal, safety, and environmental procedures.
What We Are Looking For:
* Previously worked as a Patent Scientist, Patent Engineer, Intellectual Property Scientist, Intellectual Property Specialist, IP Specialist, Patent Analyst, Intellectual Property Analyst, Patent Research Scientist, Patent Associate, Intellectual Property Associate, Technology Transfer Officer, Innovation and IP Officer, Patent Coordinator, Patent Portfolio Analyst, R&D Scientist - Intellectual Property or in a similar role.
* A doctorate in Chemistry, Physics, or Biochemistry, or equivalent experience within a scientific research or intellectual property setting.
* Strong analytical and problem-solving skills with a keen eye for detail.
* Ability to understand and engage with new and emerging technologies.
* Strong written and verbal communication skills, with the ability to convey complex technical matters clearly.
* A proactive and curious approach with a genuine interest in driving innovation through intellectual property.
What's On Offer:
* Competitive salary
* 27 days holiday plus bank holidays
* Additional day off for your birthday.
* Private medical and dental cover
* Life assurance,
* Income protection
* Pension scheme.
* Employee Assistance Programme
* Paid leave for voluntary and charitable work.
* Flexible working hours with the option to work remotely.
This is an excellent opportunity to join an innovative organisation where your expertise in intellectual property can make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Cambridge, England
Start:
Duration:
Salary / Rate: £40000 - £50000 Per Annum
Posted: 2025-11-05 17:02:43
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An Opportunity Has Arisen for a Patent Specialist to join a renowned company known for its pioneering research and development in sustainable materials.
As a Patent Specialist, you will be contributing to the company's intellectual property strategy, ensuring robust patent protection and effective management of their portfolio.
This role can be full-time or part-time offering a salary range of £40,000 - £50,000 and benefits.
You Will Be Responsible For:
* Supporting research teams with intellectual property advice across a range of technology projects.
* Analysing third-party patents to identify potential risks and advising on appropriate mitigation strategies.
* Coordinating with inventors and external legal counsel to prepare and file patent applications that ensure optimal protection.
* Managing the company's patent portfolio and monitoring its development and renewal processes.
* Leading internal patent reviews and providing strategic input on intellectual property matters.
* Maintaining communication with global patent agents and external legal representatives.
* Promoting awareness of intellectual property best practice across research and innovation teams.
* Identifying opportunities for process improvement and efficiency in IP management.
* Ensuring compliance with relevant legal, safety, and environmental procedures.
What We Are Looking For:
* Previously worked as a Patent Scientist, Patent Engineer, Intellectual Property Scientist, Intellectual Property Specialist, IP Specialist, Patent Analyst, Intellectual Property Analyst, Patent Research Scientist, Patent Associate, Intellectual Property Associate, Technology Transfer Officer, Innovation and IP Officer, Patent Coordinator, Patent Portfolio Analyst, R&D Scientist - Intellectual Property or in a similar role.
* A doctorate in Chemistry, Physics, or Biochemistry, or equivalent experience within a scientific research or intellectual property setting.
* Strong analytical and problem-solving skills with a keen eye for detail.
* Ability to understand and engage with new and emerging technologies.
* Strong written and verbal communication skills, with the ability to convey complex technical matters clearly.
* A proactive and curious approach with a genuine interest in driving innovation through intellectual property.
What's On Offer:
* Competitive salary
* 27 days holiday plus bank holidays
* Additional day off for your birthday.
* Private medical and dental cover
* Life assurance,
* Income protection
* Pension scheme.
* Employee Assistance Programme
* Paid leave for voluntary and charitable work.
* Flexible working hours with the option to work remotely.
This is an excellent opportunity to join an innovative organisation where your expertise in intellectual property can make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Type: Permanent Location: Cambridge, England
Start:
Duration:
Salary / Rate: £40000 - £50000 Per Annum
Posted: 2025-11-05 17:01:32
