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An exciting opportunity has arisen for a Front Office Manager / Receptionist to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager / Receptionist, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers salary of up to £30,000 and benefits.
Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
* Leading and coordinating reception, reservations, nights, and housekeeping teams
* Supporting revenue management and yield opportunities across the business
* Supporting marketing activity, including social media content creation and regular updates
* Implementing and maintaining consistent operational procedures
* Driving guest satisfaction and service standards across departments
* Working closely with senior operations to ensure smooth day-to-day running
* Contributing to sales growth through online engagement and promotional activity
What we are looking for:
* Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front Desk Receptionist, Hotel Administrator, Front Office Administrator, Reception Supervisor, Front Desk Supervisor, Front Office Supervisor, Hotel Receptionist, Administrative Assistant, Front of house manager, Guest Experience Manager, Guest services Manager, Reception Administrator or in a similar role.
* Have at least 2 years of experience.
* 4-star hotel experience would be preferred.
* Social media savvy professional with background in leading, managing, and developing a team.
* Excellent communication and customer service skills.
Whats on offer:
* Competitive salary
* Discounted or free food
* Employee discount
* Gym membership
* On-site parking
This is a fantastic opportunity for a Front Office Manager / Receptionist to make a meaningful impact within a dynamic hotel environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Type: Permanent Location: Keswick, England
Start:
Duration:
Salary / Rate: £30000 Per Annum
Posted: 2026-05-26 12:36:22
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An exciting opportunity has arisen for a Front Office Manager to join a well-established hotel, renowned for delivering exceptional guest experiences.
As a Front Office Manager, you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations
This full-time role offers maximum salary of £30,000 and benefits.
Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered.
You will be responsible for:
* Support revenue generation and optimise yield across the hotel.
* Contributing to the hotel's overall growth and guest satisfaction.
* Lead training initiatives and ensure implementation of standard operating procedures across relevant departments.
* Collaborating with senior management to uphold operational standards and enhance guest experience.
What we are looking for:
* Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front of house manager, Guest Experience Manager, Guest services Manager or in a similar role.
* Have at least 2 years of experience.
* 4-star hotel experience would be preferred.
* Social media savvy professional with background in leading, managing, and developing a team.
* Excellent communication and customer service skills.
Whats on offer:
* Competitive salary
* Discounted or free food
* Employee discount
* Gym membership
* On-site parking
This is a fantastic opportunity for a Front Office Manager to make a meaningful impact within a dynamic hotel environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Keswick, England
Start:
Duration:
Salary / Rate: £30000 Per Annum
Posted: 2026-05-26 11:18:15
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Job Title: Events and Reservations ManagerA well‑established hospitality venue in Victoria is seeking a confident, hands‑on Reservations & Events Manager to lead a stable team of seven to oversee all incoming enquiries, bookings, and event coordination.
The role focuses on driving revenue, managing third‑party platforms, producing key reports, and ensuring a smooth, guest‑focused reservations operation.You’ll motivate and organise the team, manage rotas, support private dining and membership activity, and maximise every reservations or events opportunity.
Strong communication skills, excellent attention to detail, and experience with systems such as Quadranet, OpenTable or Collins are essential.Events and Reservations Manager Benefits:
Monday to Friday shift patterns.A guaranteed base package of £45,000 per annum (base/tronc).
Additional tronc is payable on top (non-contractual)Bonus related incentives payable twice per annum.Based in Victoria – easy commute from most areas in London.Very stable team and operation.
Events and Reservations Manager Responsibilities:
Responsible for the reservations and events team.To help answering telephone enquiries.Delegating staff Rota's.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Events and Reservations Manager Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.Have a pro-active role in recruiting new members for the restaurant.Assist with hosting Events when required ....Read more...
Type: Permanent Location: Victoria, Greater London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £48k - 52k per year
Posted: 2026-05-14 13:10:35
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Group Revenue & Reservations Manager – Hotel Group, Berkshire Package: NegotiableLocation: Wokingham, BerkshireAn exciting opportunity has arisen for an experienced and commercially driven Group Revenue & Reservations Manager to join a hotel portfolio of 4-star hotels.This is a pivotal role, responsible for driving bedroom revenue performance across multiple properties through strategic pricing, inventory management, and demand forecasting, while also leading a centralised reservations function. You will take ownership of revenue strategy across the portfolio, ensuring each property is optimally positioned within its market to maximise profitability.
Working closely with senior stakeholders, you will balance rate, occupancy, and channel mix, while maintaining strong alignment with brand standards.Alongside this, you will oversee the day-to-day management of the cluster reservations team, ensuring a seamless and professional guest booking experience across all channels.Responsibilities
Develop and implement revenue strategies to deliver budgeted revenue and profit targetsAnalyse market trends, competitor activity, and demand patterns to inform pricing decisionsManage forecasting (short, mid, and long term) to support commercial planningOversee distribution strategy across direct, OTA, and GDS channelsMonitor and drive performance across key metrics including RevPAR, ADR, and occupancyLead regular revenue reviews with on-property teamsManage and develop the cluster reservations team, ensuring service excellence at all timesOversee reservations processes, ensuring accuracy, efficiency, and a strong guest focusCollaborate closely with Sales, Marketing, and Operations to align commercial strategy
Requirements
Proven experience in revenue management within a multi-property or cluster hotel environmentStrong analytical mindset with the ability to translate data into actionable strategyExperience managing or overseeing reservations teamsHighly organised, detail-oriented, and commercially focusedConfident communicator with strong stakeholder management skills ....Read more...
Type: Permanent Location: Wokingham, Berkshire, England
Start: .
Duration: Perm
Salary / Rate: Negotiable
Posted: 2026-05-05 15:03:46
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Assistant Reservations Manager - Galway - €38-40K
MLR have a fantastic opportunity for an Assistant Reservations Manager to join this stunning 4-star hotel in the centre of Galway.
This role is ideal for a motivated hospitality professional who thrives on organisation, teamwork, and delivering exceptional guest experiences.
As Assistant Reservations Manager, you will support the day-to-day operations of the reservations department, helping to maximise room occupancy, optimise performance, and ensure every guest's journey begins positively from their very first enquiry.
You will work closely with the Reservations Manager to assist in leading and developing a dynamic team, while also collaborating with the Revenue and Sales departments to ensure clear communication and seamless service delivery.
If you're looking to take the next step in your hospitality career within a fast-paced and rewarding environment, we would love to hear from you.
Please apply through the link below. ....Read more...
Type: Permanent Location: Munster, Republic of Ireland
Salary / Rate: €38000 - €40000 per annum
Posted: 2026-05-05 09:40:16
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We are currently recruiting for a Placing & Contracts Executive to join a well-established and fast-paced inbound Destination Management Company (DMC) specialising in group travel across the UK & Ireland.
This is an excellent opportunity for a travel professional who enjoys relationship building, negotiation, and operational contracting, and wants to be part of a collaborative UK & Ireland contracting team.
About the Role
You will play a key role in supporting the placement and contracting of hotel and ground services for group travel programmes.
Working closely with Contracts Managers and Operations teams, you will help secure space, negotiate competitive rates, and ensure smooth implementation of contracted allocations within operational systems.
Key Responsibilities
Place and confirm group bookings with hotels and service suppliers
Negotiate rates, availability, and favourable contract terms for ad hoc groups and series programmes
Support implementation of seasonal allocations within internal systems with high attention to detail
Monitor cancellation deadlines, allocations, and overbooking risk in collaboration with Contracts Managers
Track and assess series performance and sales updates with Operations teams
Work through cancellation reports in line with contractual deadlines
Support the identification of unsold space opportunities for special offers
Maintain strong, long-term relationships with hotel and service partners
Keep destination and product knowledge up to date through research and site visits
What We're Looking For
Experience in inbound travel, group operations, or hotel groups/reservations contracting
Strong negotiation skills with a win-win mindset
Excellent attention to detail and numerical ability
Confident use of Microsoft Excel and Word, plus operational systems
Ability to manage multiple priorities under pressure
Strong understanding of UK & Ireland destinations (Scotland and Ireland especially advantageous)
Excellent written and spoken English, including contract comprehension
Strong communicator and collaborative team player
Calm, organised, and commercially aware approach
What's on Offer
Competitive salary: Salary range depending on experience disclosed confidentially upon application
Hybrid working model (3 days in London office, 2 days remote)
Opportunity to work within a dynamic, international travel environment
Career progression within a growing contracting and operations structure
Exposure to global source markets and large-scale group travel programmes
📩 Apply
If you are a detail-driven travel professional with strong contracting or group operations experience and enjoy building supplier relationships, we'd love to hear from you.
Please send your CV by applying online.
....Read more...
Type: Permanent Location: North London, England
Start: ASAP
Posted: 2026-04-28 15:56:12
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Job Title: Reservations and Events ManagerOur client is an iconic independent restaurant that offers exquisite food within two very successful venues.
The group is well-established in London and is planning to expand its portfolio in the coming years.
The successful Reservations and Events Manager can expect to be part of a very stable and successful operation!Reservations and Events Manager Benefits:
Monday to Friday shift patterns.A salary package of £45,000 per annum + additional tronc/bonusBonus related incentives payable twice per annum.Based in Victoria – easy commute from most areas in London.Very stable team and operation.
Reservations and Events Manager Responsibilities:
Responsible for the reservations and events team.To help answering telephone enquiries.Delegating staff Rota's.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Reservations and Event Manager Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.Have a pro-active role in recruiting new members for the restaurant.Assist with hosting Events when required ....Read more...
Type: Permanent Location: Victoria, Greater London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45k - 50k per year
Posted: 2026-04-24 08:18:35
