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GUEST RELATIONS & EVENTS MANAGERABINGDONUP TO £35,000 + EXCELLENT BENEFITS + EVENTS + LONG-TERM CAREER
THE OPPORTUNITY:
Are you a Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or Duty Manager looking to transfer your hospitality experience into a unique client-facing career?
We're recruiting for a highly respected specialist business that has become one of the world's leading names in Aviation and Military Fine Art.
Working with collectors across the UK and internationally, the company also attends prestigious airshows, exhibitions and military events.
This is not a traditional sales position, and previous sales experience is not required.
The company is looking for someone from a hotel or hospitality background who understands exceptional service, builds relationships naturally and can manage the complete client journey.
You'll join a friendly team of 14 people in a stable, long-established business where many employees have built successful careers.
THE ROLE:
Build relationships with new and existing collectors
Provide a polished, highly personal client experience
Understand clients' requirements and recommend suitable artwork
Manage enquiries and orders from the first conversation through to delivery
Coordinate worldwide shipping for high-value artwork
Keep clients updated and provide excellent after-sales service
Represent the company at prestigious airshows and exhibitions
Develop relationships with VIP clients, artists and military organisations
Support gallery events and generate new client relationships
Maintain accurate customer and order information
Travel to a small number of UK events each year using company vehicles
THE PERSON:
This role would suit someone currently working as a:
Front of House Manager
Reservations Manager
Hotel Manager
Guest Relations Manager
Front Office Manager
Hotel Duty Manager
Reception Manager
Assistant Hotel Manager
Guest Services Manager
Head Receptionist
Hotel Receptionist
Hospitality Manager
Events Manager or Events Coordinator
Restaurant Manager
You'll need:
Experience within a hotel, hospitality or premium customer-service environment
Excellent communication and relationship-building skills
A professional, confident and well-presented approach
Strong organisation and attention to detail
The ability to manage several clients, orders and priorities
A proactive approach to resolving customer queries
Confidence speaking with VIP and international clients
Flexibility to attend occasional weekend events planned well in advance
A full UK driving licence
No previous experience in sales, fine art or aviation is required.
Full training will be provided.
THE BENEFITS:
Salary up to £35,000
More sociable working pattern than many hotel and hospitality roles
Long-term career opportunity
Friendly and supportive team
Excellent training and ongoing support
Prestigious aviation and military events
Company vehicle for business travel
Varied role combining client service, events and relationship management
Stable business with an excellent reputation and loyal international customer base
If you're an experienced Front of House Manager, Reservations Manager, Hotel Manager, Guest Relations Manager or hospitality professional looking for a new career direction, apply today.
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We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Oxford, England
Start: ASAP
Duration: Perm
Salary / Rate: £30000.00 - £35000.00 per annum + Excellent Benefits + Progression
Posted: 2026-08-05 11:50:24
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Job Title: Reception, Reservations and Events ManagerOur client is an iconic independent restaurant that offers exquisite food within two very successful venues.
The group is well-established in London and is planning to expand its portfolio in the coming years.
The successful Head of Reservations and Events can expect to be part of a very stable and successful operation!Reservations and Events Manager Benefits:
Monday to Friday shift patterns.A competitive starting package of £45,000 per annum.Bonus related incentives payable twice per annum.Based in Victoria – easy commute from most areas in London.Very stable team and operation.
Reservations and Events Manager Responsibilities:
Responsible for the reservations and events team.To help answering telephone enquiries.Delegating staff Rota's.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Reservations and Events Manager Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.Have a pro-active role in recruiting new members for the restaurant.Assist with hosting Events when required ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45k - 52k per year
Posted: 2026-08-04 11:28:25
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Multisite Reception & Reservations Manager – Up to £55,000 Fully On SitesThe Role:We're partnering with a prestigious hospitality group to recruit an experienced Multisite Reception & Reservations Manager to oversee front-of-house guest experience across multiple venues.
This is a hands-on leadership role for someone passionate about exceptional hospitality, operational excellence, and developing high-performing reception and reservations teams.Reporting into senior operations, you'll lead the guest journey across several sites, ensuring every interaction reflects the highest standards of luxury hospitality.
You'll oversee reception and reservations operations, manage guest flow across multiple platforms, and drive consistency in service delivery while mentoring and developing your teams.
This is not a traditional Monday-Friday position.
The role requires flexibility to work across different sites and meal periods according to business needs, including evenings and weekends when required.Key Responsibilities:
Lead reception and reservations operations across multiple venues.Manage and develop Reception Managers, Supervisors, Hosts and Reservations teams.Ensure seamless guest flow across all booking and communication platforms.Drive outstanding guest experience and maintain brand standards at every touchpoint.Coach, motivate, and performance-manage front-of-house teams to achieve operational excellence.Collaborate closely with General Managers and operational leaders to ensure smooth daily service.Monitor KPIs, guest feedback, reservations performance, and service quality, implementing improvements where needed.Support recruitment, onboarding, training, and succession planning across multiple sites.Be visible on the floor, leading by example and resolving guest concerns with professionalism and confidence.
About You:
Proven experience managing reception and/or reservations across multiple hospitality venues or within a luxury hotel or premium restaurant group.Strong leadership experience with the ability to inspire and develop teams.Excellent understanding of luxury guest experience and service standards.Commercially aware, organised, and comfortable managing multiple priorities simultaneously.Flexible approach to working hours, with availability to support evenings and weekends as business requires.Outstanding communication, organisational, and stakeholder management skills.
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666 ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: Perm
Salary / Rate: £55k per year + .
Posted: 2026-07-30 09:30:40
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Job Title: Reservations and Events ManagerOur client is an iconic independent restaurant that offers exquisite food within two very successful venues.
The group is well-established in London and is planning to expand its portfolio in the coming years.
The successful Head of Reservations and Events can expect to be part of a very stable and successful operation!Reservations and Events Manager Benefits:
Monday to Friday shift patterns.A competitive starting package of £45,000 per annum.Bonus related incentives payable twice per annum.Based in Victoria – easy commute from most areas in London.Very stable team and operation.
Reservations and Events Manager Responsibilities:
Responsible for the reservations and events team.To help answering telephone enquiries.Delegating staff Rota's.Ensuring the team are motivated and organised.Managing all third-party enquiries.Management of reports for reservations and events.Responsible for the groups Private Dining & Membership Manager.Development of sales revenue both pro/reactive.
Reservations and Events Manager Requirements:
A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.An enthusiastic team player with a guest focused approach and excellent attention to detail.A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.Have a pro-active role in recruiting new members for the restaurant.Assist with hosting Events when required ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45k - 52k per year
Posted: 2026-07-03 10:11:25
