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Are you an experienced Programme Manager with a passion for delivering complex, high-impact engineering projects in the defence or aerospace sector?
Were seeking a confident and strategic Programme Manager to take ownership of a multi-project programme within the Land domain.
This is a key role in shaping the successful delivery of technically advanced projects, from initial concept through to customer delivery.
About the Role:
Reporting to the Programme Director, you will lead a suite of interlinked customer and R&D projects, ensuring successful delivery across all phases from planning and resourcing to execution and closeout.
Your leadership will be central to driving commercial outcomes, building strong customer relationships, and supporting project management capability across the business.
Key Responsibilities:
- Oversee multiple concurrent projects within a high-profile defence programme
- Drive delivery against profit, revenue, and growth targets
- Ensure effective integration of project planning, risk management, and resource coordination
- Lead proposal planning, labour estimation, and development of project schedules
- Ensure successful initiation and transition of both internal and external projects
- Provide direction and high-level communication across project boards and strategic partners
- Liaise with engineering and departmental leads to align technical objectives and resourcing
- Maintain robust forecasting of labour and capacity needs using planning tools
- Mentor and manage Project Managers within the programme, including recruitment and development
- Support regular programme reporting and escalation of key risks and issues
- Monitor project financials (revenue, cash-flow, margin forecasts) and lead recovery actions when needed
What Were Looking For:
Essential:
- Proven experience managing multi-project defence/aerospace programmes (preferably international)
- Strong commercial insight and the ability to manage stakeholder relationships effectively
- Recognised project management qualification (e.g.
PRINCE2, APM, PMP)
- Background in engineering or complex technical project delivery
- Experience guiding teams in a fast-paced, agile, and continuous improvement culture
- Skilled in project planning tools such as Microsoft Project
- Ability to travel within the UK and internationally as required (valid driving licence and passport)
Desirable:
- Degree in business, project management, engineering, or related field
Personal Attributes:
- Strategic thinker with strong analytical and leadership capability
- Calm under pressure with a proactive, solution-focused mindset
- Collaborative and confident communicator at all levels
- Resilient, adaptable, and motivated by delivery
- Demonstrates values of Teamwork, Integrity, Excellence, and Courage
Whats on Offer:
- Flexible hybrid working arrangements
- Lunchtime finishes every Friday
- 28 days annual leave + Christmas shutdown + holiday purchase scheme
- Group pension plan (matched up to 6%)
- Income protection & life assurance
- Employee Assistance Programme access to remote GP, mental health support, physio
- Electric vehicle salary sacrifice scheme
- Gym membership discounts and wellbeing app access
- High street discounts, reward platform, and referral bonuses
- Professional development and learning opportunities
- Free onsite parking
Security Requirements:
Due to the nature of the role, all applicants must be eligible for UK Security Clearance.
This includes providing proof of identity, right to work in the UK, and a minimum of five years' continuous UK residency.
Ready to lead programmes that drive national defence innovation?
Apply now to join a team committed to engineering excellence and operational success. ....Read more...
Type: Permanent Location: West Sussex,England
Start: 05/08/2025
Salary / Rate: £65000 - £75000 per annum
Posted: 2025-08-05 11:59:10
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Are you an experienced Programme Manager with a passion for leading complex, high-impact projects within the defence or aerospace sector? Were looking for a driven and strategic Programme Manager to take ownership of a key customer-facing programme within the Land sector.
This is a pivotal opportunity to shape the success of multiple international projects from design through to delivery.
About the Role:
Reporting to the Land Programme Manager, you will oversee a programme comprising several concurrent projects, each at different stages of their lifecycle.
Your leadership will ensure successful planning, execution and stakeholder engagement, all while aligning with commercial objectives and ensuring robust risk and resource management.
Key Responsibilities:
- Lead and coordinate multiple projects within a major Land sector programme
- Ensure integrated planning, risk management and resourcing across departments
- Drive delivery against profit, revenue and growth targets
- Participate in bid and proposal planning, estimating PM labour, and scheduling
- Launch and oversee R&D and customer contracts from inception to closure
- Liaise with engineering and functional leads to ensure technical and resource alignment
- Provide high-level project board communication and strategic stakeholder engagement
- Manage reporting on financials (revenue, cash-flow, margin forecasts, etc.)
- Mentor and support project managers while overseeing PM staffing needs
What Were Looking For:
Essential:
- Proven experience managing international defence/aerospace programmes
- Strong commercial acumen and stakeholder engagement skills
- Recognised project management qualification (e.g.
PRINCE2, PMP, APM)
- Experience leading high-performing teams in a fast-paced, collaborative setting
- Engineering background and understanding of complex systems
- Willingness to travel domestically and internationally
Desirable:
- Degree in business, project management, or a related field
Personal Attributes:
- Analytical and strategic thinker with strong leadership skills
- Resilient, adaptable, and solutions-oriented
- Collaborative team player with excellent interpersonal skills
- Demonstrates values of Teamwork, Integrity, Excellence, and Courage
Whats on Offer:
- Hybrid / flexible working arrangements
- Early finish on Fridays
- 28 days annual leave + Christmas closure + holiday purchase scheme
- Group pension plan (matched up to 5%)
- Income protection & life assurance
- Remote GP access, mental health support, physiotherapy services
- EV salary sacrifice scheme
- Discounts on gym memberships, high street retailers, and more
- Access to learning & development resources
- Onsite free parking
Security Requirements: Due to the nature of the role, candidates must be eligible to obtain UK Security Clearance.
This includes proof of identity, right to work in the UK, and five years of UK residency. ....Read more...
Type: Permanent Location: West Sussex,England
Start: 30/07/2025
Salary / Rate: £65000 - £75000 per annum
Posted: 2025-07-30 08:37:07
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An amazing new job opportunity has arisen for a dedicated Interim Registered Manager to manage a specialist learning disability service based in the Barnsley, South Yorkshire area.
You will be working for one of UK's leading health care providers
This is an excellent service which provides a fantastic service for males and females with learning disabilities, autism and sensory and communication impairments
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*To be considered for this position you must be registered with the NMC and have an excellent track record in a management role within the healthcare sector
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As the Interim Manager your key responsibilities include:
Facilitating the development of quality healthcare services, ensuring that they respond to the changing needs of purchasers and patients, and also reflect market trends and evidence-based practice
Ensuring both quality and financial targets are met
Leading the senior management team on site, developing local strategy of the service, ensuring adherence to the service's objectives, quality improvement and business plans
Promoting and enhancing the hospital's reputation for specialist care and service
Fulfilling the role of Registered Manager as per CQC expectations
Engagement with Provider Collaborative
The following skills and experience would be preferred and beneficial for the role:
A clinical background
An excellent track record in a management role within the healthcare sector (essential)
An emphasis on performance and delivery in order to support successful service delivery and development, budget control, business development and revenue generation
A credible, inclusive and supportive management style balanced with strong leadership and sound underpinning knowledge to provide direction and implement change
Knowledge of clinical and non-clinical operational activities within a health sector organisation
The successful Interim Manager will receive an excellent salary of £53,994 FTE.
This exciting position is a Fixed Term Contract for 6 months working 37.5 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off!
Free meals and parking
Wellbeing support and activities to help you maintain a great work-life balance
Career development and training to help you achieve your career goals
Pension contribution to secure your future
Life Assurance for added peace of mind
Enhanced Maternity Package so you can truly enjoy this special time
Reference ID: 7068
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Contract Location: Barnsley, England
Start: ASAP
Duration: 6 months
Salary / Rate: Up to £53994 per annum + FTE
Posted: 2025-07-29 17:42:33
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JOB DESCRIPTION
General Purpose of the Job:
WTI has established a Safety Solutions Team as a revenue-generating team within WTI designed to expand and create new rooftop opportunities for safety inspections, installations, and overall property owner reassurance for OSHA/ANSI compliance, supporting both Tremco Roofing and WTI.
Essential Duties and Responsibilities:
List the job's essential or most important functions and responsibilities of the Safety Service Representative (SSR).
Include all important aspects of the job - whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Integrate safety into the roofing traditional sale process, WTI GC and GS sale processes. Evaluate and develop qualified leads and inspection assessments/reports for OSHA compliance to support the roofing sales representatives with the most current, up-to-date product selection, pricing, and installation processes. Provide product quotes for property owners, sales representatives, Tremco contractors, WTI construction/project managers, WTI field management, or any others as directed. Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of eBuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Responsible for updating regional administration with copies of proposals and providing all data needed to maintain proposal metrics for any region supported. Continually measure the impact of activities and adapt and refine the program of delivery with the Safety Solutions Director as necessary. Establish metrics and benchmark data, develop reports for specific programs and initiatives, and report outcomes to employees, stakeholders, and outside partners. Create and maintain a database of outreach contacts to foster and develop collaborative partnerships. Visit property owner/management customer locations and assess their rooftop safety needs, schedule inspections/assessments, provide fall protection presentations, or any other on-site activities as directed. Coordinate assessments, engineering assessments, training, and/or fall hazard risk inspections with outside partners. Prepare estimates using the electronic tools provided (i.e., spreadsheets, apps, etc.). Develop relationships with regional teams including but not limited to, sales reps, CSS, program managers, regional business managers, field supervisors, and field technicians. Develop processes and protocols for engaging sales representatives, customers, and contractors in alignment with regional and company objectives. Proactively identify potential barriers to participant success and work within WTI and outside agencies to deliver solutions. Provide excellent customer service to employees and outside partners. Meet deadlines for all reports, data, publications, and quotes requests. Travel as needed to visit customer locations and projects for project review, QC, customer presentations, quotes, and any other visit needed to promote or support the team. Work with WTI management to continually devise and implement process improvements and align programming to meet current and future company needs. Additional duties as assigned by supervisor.
Other Skills and Abilities:
Ability to work on multiple projects and responsibilities concurrently. Strong analytical and problem-solving skills. Comfortable managing difficult situations, showing high professional maturity, resiliency, and adaptability. Ability to work both independently and in a highly collaborative manner. Ability to establish priorities, goals, objectives, and timelines. Creativity, ability to navigate ambiguity, and resourcefulness. Ability to provide efficient, timely, reliable, and courteous service in all interactions. Capacity to build and maintain effective professional relationships. Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.). Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.
Other Qualifications:
Ability to travel up to 50% of the time within the designated region.
Seasonal work and schedule are dependent on opportunities, which could increase travel during that time. Must be able to use Office 365 suite of programs (Word, Excel, Powerpoint) or be willing to get training. Ability to manage applications designed for the estimating and sale of safety products and services 2-4 years of experience in sales, roofing, safety systems, or a related safety field. Proven ability to develop strong, respectful relationships. Experience adapting to changing environments and navigating organizational dynamics. Demonstrated ability to maintain high levels of confidentiality, discretion, and integrity. Ability to articulate sales deliverables to employees and outside customers.
Ability to learn and retain requirements of safety including but not limited to OSHA fall protection, ladder safety, etc. Ability to analyze a situation or area and assign products based on OSHA/ANSI-trained guidelines. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulates ideas, thoughts, and views, and provides timely, frank, and direct feedback to others. Apply for this ad Online! ....Read more...
Type: Permanent Location: Charlotte, North Carolina
Posted: 2025-07-19 07:09:14
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JOB DESCRIPTION
General Purpose of the Job:
WTI has established a Safety Solutions Team as a revenue-generating team within WTI designed to expand and create new rooftop opportunities for safety inspections, installations, and overall property owner reassurance for OSHA/ANSI compliance, supporting both Tremco Roofing and WTI.
Essential Duties and Responsibilities:
List the job's essential or most important functions and responsibilities of the Safety Service Representative (SSR).
Include all important aspects of the job - whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Integrate safety into the roofing traditional sale process, WTI GC and GS sale processes. Evaluate and develop qualified leads and inspection assessments/reports for OSHA compliance to support the roofing sales representatives with the most current, up-to-date product selection, pricing, and installation processes. Provide product quotes for property owners, sales representatives, Tremco contractors, WTI construction/project managers, WTI field management, or any others as directed. Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of eBuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Responsible for updating regional administration with copies of proposals and providing all data needed to maintain proposal metrics for any region supported. Continually measure the impact of activities and adapt and refine the program of delivery with the Safety Solutions Director as necessary. Establish metrics and benchmark data, develop reports for specific programs and initiatives, and report outcomes to employees, stakeholders, and outside partners. Create and maintain a database of outreach contacts to foster and develop collaborative partnerships. Visit property owner/management customer locations and assess their rooftop safety needs, schedule inspections/assessments, provide fall protection presentations, or any other on-site activities as directed. Coordinate assessments, engineering assessments, training, and/or fall hazard risk inspections with outside partners. Prepare estimates using the electronic tools provided (i.e., spreadsheets, apps, etc.). Develop relationships with regional teams including but not limited to, sales reps, CSS, program managers, regional business managers, field supervisors, and field technicians. Develop processes and protocols for engaging sales representatives, customers, and contractors in alignment with regional and company objectives. Proactively identify potential barriers to participant success and work within WTI and outside agencies to deliver solutions. Provide excellent customer service to employees and outside partners. Meet deadlines for all reports, data, publications, and quotes requests. Travel as needed to visit customer locations and projects for project review, QC, customer presentations, quotes, and any other visit needed to promote or support the team. Work with WTI management to continually devise and implement process improvements and align programming to meet current and future company needs. Additional duties as assigned by supervisor.
Other Skills and Abilities:
Ability to work on multiple projects and responsibilities concurrently. Strong analytical and problem-solving skills. Comfortable managing difficult situations, showing high professional maturity, resiliency, and adaptability. Ability to work both independently and in a highly collaborative manner. Ability to establish priorities, goals, objectives, and timelines. Creativity, ability to navigate ambiguity, and resourcefulness. Ability to provide efficient, timely, reliable, and courteous service in all interactions. Capacity to build and maintain effective professional relationships. Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.). Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.
Other Qualifications:
Ability to travel up to 50% of the time within the designated region.
Seasonal work and schedule are dependent on opportunities, which could increase travel during that time. Must be able to use Office 365 suite of programs (Word, Excel, Powerpoint) or be willing to get training. Ability to manage applications designed for the estimating and sale of safety products and services 2-4 years of experience in sales, roofing, safety systems, or a related safety field. Proven ability to develop strong, respectful relationships. Experience adapting to changing environments and navigating organizational dynamics. Demonstrated ability to maintain high levels of confidentiality, discretion, and integrity. Ability to articulate sales deliverables to employees and outside customers.
Ability to learn and retain requirements of safety including but not limited to OSHA fall protection, ladder safety, etc. Ability to analyze a situation or area and assign products based on OSHA/ANSI-trained guidelines. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulates ideas, thoughts, and views, and provides timely, frank, and direct feedback to others. Apply for this ad Online! ....Read more...
Type: Permanent Location: Charlotte, North Carolina
Posted: 2025-07-19 07:09:13
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Field Operations Manager (FOM) will report directly to the Regional Business Manager (RBM).
The FOM will oversee $30 million+ in annual self-performed revenue in this role.
The FOM will also review and approve proposals, expense reports, specifications (SOW), PTO requests, etc., for all WTI field operations personnel within the specified region.
The FOM will be responsible for safety, quality, and overall productivity and profitability of self-performing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All Field Supervisors, General Field Superintendents, and Project Managers will report directly to the FOM.
Through leadership and actions, contribute to the development of a Safety-Oriented Culture that will result in 100% compliance with Toolbox Talk attendance, DTA reporting, and truck audits; and have work habits that will lead to ZERO safety-related incidents on ALL projects within the region.
Provide training, supervision, direction, and support for all Supervisors, General Field Superintendents, and Project Managers within the regions in areas as follows: Estimating Pre-job planning Project Management to expedite projects safely, under budget, and with the highest attainable quality and customer satisfaction.
Leadership and coaching of their respective Foremen/teams.
Coordinate and collaborate with construction managers and GC superintendents on GC-related work.
Sales communication and coordination. Workforce planning, recruiting, and retention strategy to maintain the optimum performance of the region. Approve proposals for PR, CONPR, and Safety Solutions-related work up to $ 50 K.
Travel within the Region as needed to attend customer, sales, or business meetings.
Communicate on a regular basis with RBM regarding: Safety compliance results Project approvals, progress, and results Personnel updates Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's achievement of goals. Provide training and QA/QC inspections at all levels at all levels of work to ensure the highest standards of Tremco/WTI roofing/facade practices, to include: Field Applications - existing and new material, systems, application parameters, etc. Customer Service Reporting compliance
ABILITIES, EXPERIENCE, AND SKILLS:
10+ years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Experience taking on strategic initiatives where previous experience may not have been present, and engaging to grow the initiative within the business. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continuous, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Can service customers in a compliant and financially solvent manner Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $88,000 and $110,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tampa, Florida
Posted: 2025-07-18 15:12:16
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Field Operations Manager (FOM) will report directly to the Regional Business Manager (RBM).
The FOM will oversee $30 million+ in annual self-performed revenue in this role.
The FOM will also review and approve proposals, expense reports, specifications (SOW), PTO requests, etc., for all WTI field operations personnel within the specified region.
The FOM will be responsible for safety, quality, and overall productivity and profitability of self-performing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All Field Supervisors, General Field Superintendents, and Project Managers will report directly to the FOM.
Through leadership and actions, contribute to the development of a Safety-Oriented Culture that will result in 100% compliance with Toolbox Talk attendance, DTA reporting, and truck audits; and have work habits that will lead to ZERO safety-related incidents on ALL projects within the region.
Provide training, supervision, direction, and support for all Supervisors, General Field Superintendents, and Project Managers within the regions in areas as follows: Estimating Pre-job planning Project Management to expedite projects safely, under budget, and with the highest attainable quality and customer satisfaction.
Leadership and coaching of their respective Foremen/teams.
Coordinate and collaborate with construction managers and GC superintendents on GC-related work.
Sales communication and coordination. Workforce planning, recruiting, and retention strategy to maintain the optimum performance of the region. Approve proposals for PR, CONPR, and Safety Solutions-related work up to $ 50 K.
Travel within the Region as needed to attend customer, sales, or business meetings.
Communicate on a regular basis with RBM regarding: Safety compliance results Project approvals, progress, and results Personnel updates Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's achievement of goals. Provide training and QA/QC inspections at all levels at all levels of work to ensure the highest standards of Tremco/WTI roofing/facade practices, to include: Field Applications - existing and new material, systems, application parameters, etc. Customer Service Reporting compliance
ABILITIES, EXPERIENCE, AND SKILLS:
10+ years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Experience taking on strategic initiatives where previous experience may not have been present, and engaging to grow the initiative within the business. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continuous, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Can service customers in a compliant and financially solvent manner Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $88,000 and $110,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tampa, Florida
Posted: 2025-07-18 15:11:02
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Field Operations Manager (FOM) will report directly to the Regional Business Manager (RBM).
In this role, the FOM will oversee $30 Million+ in annual self-performed revenue.
The FOM will also review and approve proposals, expense reports, specifications (SOW), PTO requests, etc., for all WTI field operations personnel within the specified region.
The FOM will be responsible for the safety, quality, and overall productivity and profitability of self-performing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All Field Supervisors, General Field Superintendents, and Project Managers will report directly to the FOM.
Through leadership and actions, contribute to the development of a Safety-Oriented Culture that will result in 100% compliance with Toolbox Talk attendance, DTA reporting, and truck audits; and have work habits that will lead to ZERO safety-related incidents on ALL projects within the region.
Provide training, supervision, direction, and support for all Supervisors, General Field Superintendents, and Project Managers within the regions in areas as follows: Estimating Pre-job planning Project Management to expedite projects safely, under budget, and with the highest attainable quality and customer satisfaction.
Leadership and coaching of their respective Foremen/teams.
Coordination and collaboration with Construction Managers and GC Superintendents on GC-related work.
Sales communication and coordination. Workforce planning, recruiting and retention strategy to maintain optimum performance of the region. Approve proposals for PR, CONPR, and Safety Solutions related work up to $50K.
Travel within the Region as needed to attend customer, sales, or business meetings.
Communicate on a regular basis with RBM regarding: Safety compliance results Project approvals, progress, and results Personnel updates Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's goal achievement. Provide training and QA/QC inspections at all levels at all levels of work to ensure the highest standards or Tremco/WTI roofing/facade practices to include: Field Applications - existing and new materials, systems, application parameters, etc. Customer Service Reporting compliance
EXPERIENCE REQUIRED:
10+ years prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Experience taking on strategic initiatives where previous experience may not have been present and engaging to grow the initiative within the business. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation, and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Strong problem-resolution skills with the ability to effectively communicate with all personality types Strong computer skills, including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $100,000 and $130,000 + bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-07-17 23:10:31
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region.
This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives.
Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary.
The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees.
With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s).
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
Assess daily operational situations for crisis management, safety, and escalation protocol.
Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc.
Travel to job sites as needed to support account resources (including rooftop projects).
Travel to customer or sales meetings to support business or account activities.
Accountable for regional cost/budget variance & profitability as it relates to General Contracting.
Accountable for regional Quality Assurance.
Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement.
Ensure Construction Managers are setting project timelines and goals.
Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management.
Participate in the Preventive and Corrective Action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements.
Further approvals may be needed.
Ensure the region's profitability by effectively managing the team and processes with the available tools.
Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e., pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Assist when needed with change order negotiation and approval.
Regular communication with the Regional Business Manager regarding:
Safety compliance
Project approvals, planning, and results.
Personnel and process management
Any issues related to the above that will require collaboration or elevation of authority.
Holding Construction Managers Accountable for the following Metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs.
in queue
#/$ Wins vs.
Losses
Profit Margin of Wins vs.
Losses
Construction (Execution):
# of projects w/in (time &/or $) budget +/- X%
Contractor Management:
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer:
Review the overall project quality score
Forecasting POC for work in progress for projected revenue purposes
Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly.
QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of line items and helping on complex bids to develop line items for projects.
Deep understanding of all Construction Management tasks
Deep knowledge of Tremco / WTI policies and procedures.
Understanding of financial reports
Understanding of superintendent roles & responsibilities
Understanding of the various Cooperative Purchasing options available in the region.
Understanding of State and Local construction code compliance.
Understanding of Tremco, WTI, and OSHA safety requirements.
Communications:
Superior written, verbal, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps.
Able to create performance reporting.
24-hour response to all inquiries.
Computer Literacy:
e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard.
Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes
Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.)
Excellent written and verbal communication skills, including the ability to make professional presentations to others
Must have excellent organizational skills to multitask in a fast-paced environment
Must be able to create strategic plans and measure and analyze results
Strong problem resolution skills with the ability to effectively communicate with all personality types
Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.)The salary range for applicants in this position generally ranges between $102,000 and $127,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-07-17 23:10:30
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Field Operations Manager (FOM) will report directly to the Regional Business Manager (RBM).
In this role, the FOM will oversee $30 Million+ in annual self-performed revenue.
The FOM will also review and approve proposals, expense reports, specifications (SOW), PTO requests, etc., for all WTI field operations personnel within the specified region.
The FOM will be responsible for the safety, quality, and overall productivity and profitability of self-performing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All Field Supervisors, General Field Superintendents, and Project Managers will report directly to the FOM.
Through leadership and actions, contribute to the development of a Safety-Oriented Culture that will result in 100% compliance with Toolbox Talk attendance, DTA reporting, and truck audits; and have work habits that will lead to ZERO safety-related incidents on ALL projects within the region.
Provide training, supervision, direction, and support for all Supervisors, General Field Superintendents, and Project Managers within the regions in areas as follows: Estimating Pre-job planning Project Management to expedite projects safely, under budget, and with the highest attainable quality and customer satisfaction.
Leadership and coaching of their respective Foremen/teams.
Coordination and collaboration with Construction Managers and GC Superintendents on GC-related work.
Sales communication and coordination. Workforce planning, recruiting and retention strategy to maintain optimum performance of the region. Approve proposals for PR, CONPR, and Safety Solutions related work up to $50K.
Travel within the Region as needed to attend customer, sales, or business meetings.
Communicate on a regular basis with RBM regarding: Safety compliance results Project approvals, progress, and results Personnel updates Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's goal achievement. Provide training and QA/QC inspections at all levels at all levels of work to ensure the highest standards or Tremco/WTI roofing/facade practices to include: Field Applications - existing and new materials, systems, application parameters, etc. Customer Service Reporting compliance
EXPERIENCE REQUIRED:
10+ years prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Experience taking on strategic initiatives where previous experience may not have been present and engaging to grow the initiative within the business. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation, and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Strong problem-resolution skills with the ability to effectively communicate with all personality types Strong computer skills, including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $100,000 and $130,000 + bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-07-17 23:10:19
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region.
This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives.
Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary.
The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees.
With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s).
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
Assess daily operational situations for crisis management, safety, and escalation protocol.
Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc.
Travel to job sites as needed to support account resources (including rooftop projects).
Travel to customer or sales meetings to support business or account activities.
Accountable for regional cost/budget variance & profitability as it relates to General Contracting.
Accountable for regional Quality Assurance.
Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement.
Ensure Construction Managers are setting project timelines and goals.
Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management.
Participate in the Preventive and Corrective Action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements.
Further approvals may be needed.
Ensure the region's profitability by effectively managing the team and processes with the available tools.
Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e., pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Assist when needed with change order negotiation and approval.
Regular communication with the Regional Business Manager regarding:
Safety compliance
Project approvals, planning, and results.
Personnel and process management
Any issues related to the above that will require collaboration or elevation of authority.
Holding Construction Managers Accountable for the following Metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs.
in queue
#/$ Wins vs.
Losses
Profit Margin of Wins vs.
Losses
Construction (Execution):
# of projects w/in (time &/or $) budget +/- X%
Contractor Management:
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer:
Review the overall project quality score
Forecasting POC for work in progress for projected revenue purposes
Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly.
QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of line items and helping on complex bids to develop line items for projects.
Deep understanding of all Construction Management tasks
Deep knowledge of Tremco / WTI policies and procedures.
Understanding of financial reports
Understanding of superintendent roles & responsibilities
Understanding of the various Cooperative Purchasing options available in the region.
Understanding of State and Local construction code compliance.
Understanding of Tremco, WTI, and OSHA safety requirements.
Communications:
Superior written, verbal, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps.
Able to create performance reporting.
24-hour response to all inquiries.
Computer Literacy:
e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard.
Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes
Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.)
Excellent written and verbal communication skills, including the ability to make professional presentations to others
Must have excellent organizational skills to multitask in a fast-paced environment
Must be able to create strategic plans and measure and analyze results
Strong problem resolution skills with the ability to effectively communicate with all personality types
Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.)The salary range for applicants in this position generally ranges between $102,000 and $127,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-07-17 15:11:05
-
We're recruiting for an enthusiastic and organised Hire Desk Controller.
This is an exciting opportunity to join a thriving, well respected brand, playing a pivotal role in ensuring smooth operations and delivering outstanding customer service.
Overview of role:
As a Hire Desk Controller, you'll be the first point of contact for customers, supporting them with hire enquiries, quotations, and technical information.
Your mission is to deliver a seamless customer journey, ensuring every hire request is handled efficiently and professionally, from initial enquiry through to delivery or collection.
You'll also play a key role in collaborating with internal teams and external partners to ensure operational excellence while maintaining strong customer relationships.
Main responsibilities for the Hire Desk Controller
Acting as a brand custodian, representing the company with passion and pride
Handling enquiries via phone, email, providing pricing, specifications, technical details
Converting hire enquiries into successful hires by delivering best-in-class service
Coordinating transport needs, scheduling deliveries, collections, demonstrations
Working with the client to drive revenue and ensure smooth operations
Resolving delivery issues or collections promptly, escalating when necessary
Maintaining accurate records, raising contracts for hires and off-hires
Taking ownership of the customer journey, ensuring high standards of service are met
Skills, experience and Attributes required
Strong organisational and problem solving skills with a keen eye for detail
Excellent communication and collaboration abilities
A proactive, passionate and half glass full approach
Customer-focused approach with a passion for building relationships
Confidence in handling multiple tasks and working under pressure to meet deadlines
IT literate, with the ability to quickly learn new systems
Experience in hire, sales, or customer service is advantageous but not essential
What's in it for You?
Join a company that values its people and offers fantastic benefits, including:
A salary £36,750 salary with profit share and annual bonus
8:30 - 5pm Monday to Friday
Site based 5 days per week
26 days of holiday plus bank holidays
Pension, life assurance, and staff discounts
Career development opportunities
....Read more...
Type: Permanent Location: St. Helens, England
Salary / Rate: Up to £36750 per annum + Office based
Posted: 2025-07-16 14:03:26
-
The Company:
Lots of incentives to earn additional commission.
Incredible training throughout your tenure.
Great staff retention.
Very well know brand & product portfolio.
Benefits of the Territory Manager
£40k-£60k basic salary + £18k OTE (Accelerators also in place)
Company car
Pension
Healthcare
Death in service
Life assurance
The Role of the Territory Manager
You will become an expert in all therapy areas with key focus on infusion pumps, vascular access, safety software & pain management portfolio (Bag to vein and everything in-between).
Educating customers around the different uses of their medical device and associated consumables
Selling to NHS, Procurement, Infection Control, EBME Departments, Head of Departments & Clinical Leads
Account management approach to evaluate where the business can be grown within existing accounts.
Educate customers around the product portfolio to upsell, and cross-sell to drive revenue growth
Collaborate with the Internal Clinical nursing team & Technical Integration team to identify training needs to maximize customer experience and develop relationships in established accounts.
You will work with newly acquired and existing NHS Acute, Private and Alternate site accounts to maximise the revenue and profit across the infusion portfolio & vascular access
There is also a team of 8 x Clinical Nurse Trainers + 2 x Field Service Engineers that will support you
Covering the East Midlands and East Anglia region.
The Ideal Person for the Territory Manager
Ideally infusion pumps sales (Infusion Therapy, IV Systems, IV Consumables & IV Solutions).
A high level of knowledge in all infusion therapy areas is required to be able to educate their customers on the different uses of the devices and consumable portfolio.
Knowledge of health issues related to Infusion portfolio need and use.
Basic knowledge of anatomy and physiology; with some knowledge of clinical disease states.
Sales experience in delivering a systems solution incorporating hardware, dedicated, non-dedicated consumables.
Will also consider other medical capital equipment/solution led sales background but must have the understanding of the sales process of a capital product that is very much procurement led
Consistent expert knowledge of health issues related to surgery and anaesthesia.
Ability to analyse and interpret commercial data.
Must have 'can do' attitude, be a team player and autonomous to hit the ground running.
Self-motivated, positive attitude, can do approach
Degree educated is preferred.
Excellent negotiation skills
Professional communication skills (written and verbal)
Creative and innovative
Self-motivated - demonstrates personal drive and ambition, fostering innovation, focusing on delivering to customers.
If you think the role of Territory Manager is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Leicester, Nottingham, Peterborough, Derby, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £40000 - £60000 Per Annum Excellent Benefits
Posted: 2025-07-02 10:40:42
-
Head of UK Service Manager
Location: Hybrid travelling around the UK (must be able to commute to the office occasionally in Poole, Dorset)
Salary: £64,000 per annum + bonus with OTE
Hours: 40 hours per week, Monday Friday
Benefits: company car, bonus and much more
Were looking for an experienced dynamic and proactive Service Manager.
This is a client-facing role, ideal for a natural people person who thrives on building strong relationships and delivering exceptional service.
You will be the first point of contact onsite for any client issues, so a calm, solutions-focused approach is essential.
The Service Manager will be responsible for managing a large team of field engineers, ensuring efficient coordination, high performance, and quick response to service demands.
If you're someone who enjoys taking ownership, leading from the front, and making a real impact every day, we want to hear from you!
Duties:
- Conduct regular performance reviews, hold teams accountable, and address underperformance swiftly
- Foster a high-performance, collaborative culture with strong development plans, technical training, and field audits
- Manage daily operations including engineers, scheduling team, call-outs, job completion, and escalations
- Lead, coach, and develop a scalable service team focused on key KPIs: first-time fix, SLA compliance, customer satisfaction, and revenue
- Monitor KPIs and intervene proactively to avoid service breaches and maximise engineer productivity
- Oversee van stock, tooling, and inventory to minimise downtime and maximise first-time fix success
- Implement quality assurance checks such as job audits and service reporting reviews
- Continuously improve scheduling processes to boost utilisation and reduce non-chargeable hours
- Support contract growth and retention through excellent service delivery and customer engagement
- Collaborate with Sales and Customer Service to identify new opportunities and ensure smooth onboarding
- Use service data to recommend upgrades or replacements and build customer value
- Lead resolution of service-related escalations, ensuring timely communication and closure
- Contribute to future service expansion by identifying and closing technical and operational gaps
- Prepare the team for organic growth while maintaining efficiency and service standards
- Ensure compliance with health and safety protocols and internal service procedures
- Manage departmental budget targets, including labour costs, asset use, and profitability
Skills:
- Must be able to build rapports
- 5+ years of experience as a Service Manager is essential
- Strong leadership and coaching skills
- Strong organisational, analytical and problem-solving abilities
- Must hold a full UK driving license and able to travel around the UK
For more information, or to find out more about this company and the benefits they offer, please send contact Shannon on 07441919648 or send an updated CV to shannon@holtrecruitmentgroup.com
....Read more...
Type: Permanent Location: Swindon,England
Start: 27/06/2025
Salary / Rate: £64000 per annum, Benefits: company car + bonus
Posted: 2025-06-27 13:21:04
-
Head of UK Service Manager
Location: Hybrid travelling around the UK (must be able to commute to the office occasionally in Poole, Dorset)
Salary: £64,000 per annum + bonus with OTE
Hours: 40 hours per week, Monday Friday
Benefits: company car, bonus and much more
Were looking for an experienced dynamic and proactive Service Manage.
This is a client-facing role, ideal for a natural people person who thrives on building strong relationships and delivering exceptional service.
You will be the first point of contact onsite for any client issues, so a calm, solutions-focused approach is essential.
The successful candidate will be responsible for managing a large team of field engineers, ensuring efficient coordination, high performance, and quick response to service demands.
If you're someone who enjoys taking ownership, leading from the front, and making a real impact every day, we want to hear from you!
Duties:
- Conduct regular performance reviews, hold teams accountable, and address underperformance swiftly
- Foster a high-performance, collaborative culture with strong development plans, technical training, and field audits
- Manage daily operations including engineers, scheduling team, call-outs, job completion, and escalations
- Lead, coach, and develop a scalable service team focused on key KPIs: first-time fix, SLA compliance, customer satisfaction, and revenue
- Monitor KPIs and intervene proactively to avoid service breaches and maximise engineer productivity
- Oversee van stock, tooling, and inventory to minimise downtime and maximise first-time fix success
- Implement quality assurance checks such as job audits and service reporting reviews
- Continuously improve scheduling processes to boost utilisation and reduce non-chargeable hours
- Support contract growth and retention through excellent service delivery and customer engagement
- Collaborate with Sales and Customer Service to identify new opportunities and ensure smooth onboarding
- Use service data to recommend upgrades or replacements and build customer value
- Lead resolution of service-related escalations, ensuring timely communication and closure
- Contribute to future service expansion by identifying and closing technical and operational gaps
- Prepare the team for organic growth while maintaining efficiency and service standards
- Ensure compliance with health and safety protocols and internal service procedures
- Manage departmental budget targets, including labour costs, asset use, and profitability
Skills:
- Must be able to build rapports
- 5+ years of experience as a Service Manager is essential
- Strong leadership and coaching skills
- Strong organisational, analytical and problem-solving abilities
- Must hold a full UK driving license and able to travel around the UK
For more information, or to find out more about this company and the benefits they offer, please send contact Shannon on 07441919648 or send an updated CV to shannon@holtrecruitmentgroup.com ....Read more...
Type: Permanent Location: Swindon,England
Start: 27/06/2025
Salary / Rate: £64000 per annum, Benefits: company car + bonus
Posted: 2025-06-27 13:06:03
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region.
This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives.
Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary.
The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees.
With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s).
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects).
Travel to customer or sales meetings to support business or account activities.
Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements.
Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2025-06-25 15:10:20
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region.
This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives.
Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary.
The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees.
With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s).
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects).
Travel to customer or sales meetings to support business or account activities.
Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements.
Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs.
in queue #/$ Wins vs.
Losses Profit Margin of Wins vs.
Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2025-06-25 15:09:49
