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Sales Development Representative/Business Development Representative (SDR/BDR) Up to £29,000 + OTE
Are you somebody with 6-12 months of cold-calling/telesales experience? Do you want to level up, sell something impactful & earn more? Well if you're reading this I hope so...
I'm working with a Cyber Security SaaS (Sofware-as-a-Service) provider in Leeds, who this year, really want to grow their SDR team so that they can nurture talent and promote from within.
For me, this represents an opportunity with structured career-growth, they'll set you up for success, all you need to do is make the calls & book the appointments.
What You'll Be Doing:
Prospecting, reaching out to potential customers via cold-calling, email, and LinkedIn
Booking demos with decision-makers who value what the product can do for Security in their organisation
You'll be learning the ropes from an awesome SDR Manager who did the job herself before being promoted
You'll be working in a hybrid-model from their Leeds office, with 1 day a week from home
What's In It For You?
an OTE of £36,000+, a basic salary of £26,000-£29,000, and an uncapped commission.
There're multipliers when you hit your quota for the week
Structured career growth and a tailored plan, this is a company who values potential & hunger
Learn from player/coach style managers
A genuinely fun & fast-moving team that likes to win together & celebrate wins together
What You Need to Bring
6-12 months in a cold-calling/telesales role (B2B (preferable) or B2C)
Resilience - you like objection handling, and you keep going
You want to learn, level up, and chase personal growth in a fast-growing company
This isn't just another SDR role - you can break into tech sales & build your career.
Ready? Apply now.
🔥
....Read more...
Type: Permanent Location: Leeds, England
Salary / Rate: £26000 - £29000 per annum
Posted: 2025-10-08 16:08:40
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Sales & Events Manager, London, £34k - £36kWe are working with a unique heritage venue in London who host an array of events from weddings and corporate, to fashion shows and filming! We are looking for an experienced sales and events manager to join up the team, supporting in driving sales to exceed targets as well as full planning and coordination of events.
The sales and events manager will support the head of department in coming up with creative ideas and promotions to market the venue and drive awareness.Responsibilities:
Responsible for achieving and exceeding sales targets Proactively market the venue to generate new businessRespond to a high volume of enquiries from clients, agencies, and suppliersFocus on confirming multi-day, high revenue eventsAssist the Head of department with strategies and sales plansSupport in managing the sales and marketing correspondence from social media, newsletters, brochures etc.Attend tradeshows and networking events on behalf of the venue
Skills and Experience:
Event sales and management experience ideally from a unique venue or catererExperience in supporting with marketing to drive awareness of the venueHigh-end and large scale event coordination and managementExcellent written and interpersonal communication skillsCustomer relationship managementA creative thinker Strong organisational skills and detail orientated
If you are keen to discuss the details further, please apply today or send your cv to Marlene at COREcruitment dot com ....Read more...
Type: Contract Location: London, Greater London, England
Start: Asap
Duration: FTC
Salary / Rate: £34k - 36k per year + Benefits
Posted: 2025-10-08 15:42:01
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Divisional (East) Lead Scheduler/Dispatcher is responsible for overseeing the Regional Scheduling/Dispatch team for WTI, while also performing the role of the Regional Field Service Scheduler-Dispatcher.
This position ensures WTI project volume is managed and executed within established business rules and objectives.
The WTI Divisional (East/West) Lead Scheduler/Dispatcher should be a very detail oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
Key responsibilities include developing, communicating and training on policy and procedures for the Regional Scheduling/Dispatch team.
The WTI Divisional (East) Lead Scheduler/Dispatcher is the subject matter expert (SME) of the Regional Scheduling/Dispatch team and fosters process and procedure understanding.
This individual will also work directly with the WTI/WTC Manager, Technology Solutions related to all Field Service Management (FSM) issues.
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* This is a remote position.
The candidate must be able to support the Eastern and Central time zones.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position will have direct supervision over a team of 5+ administrative/scheduling personnel and will be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
Will utilize critical thinking skills to identify broken processes and have a vision of continuous improvement.
This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.)
This individual should be comfortable developing and giving presentations for training purposes and report outs to management on a monthly basis or as requested.
Coordinate, manage and monitor the workings of the Regional Dispatch team.
Improve processes and policies in support of organizational goals.
Formulate and implement departmental and organizational policies and procedures to maximize output.
Conduct and foster professional and timely communication (via email, voicemail, in person) with the Regional Scheduling/Dispatcher team on all work-related matters.
Communicate WTI initiatives to the team.
Participate in or lead team meetings, presentations, focus groups, committees, etc.
Ensure project volume is managed and executed for assigned region.
Oversee project volume for Eastern/Western WTI division to ensure proper oversite by Regional Schedulers/Dispatchers
Oversite of all WTI project backlog will be managed by the Regional Scheduling/Dispatch team
Work with Regional Scheduler/Dispatcher to ensure consistent process and procedure across all regions.
Focus on continuous improvement of scheduling and dispatching processes
Provide proper WTI Field support from RBM, Supervisors, Foreman and Technicians is delivered - any issues related to field support should be escalated to leadership.
Training on new processes and training new hires
Troubleshooting issues related to FSM, provide first level support and escalate issues as needed to WTI/WTC Manager, Technology Solutions
Test new systems and updates as needed.
Act as backup for the other Divisional Scheduling/Dispatch Lead.
Ensure documentation of employee issues are prompt and submitted to HR.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:10:22
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Field Engineering team supports projects with diverse scopes of work.
As a Field Engineer, you will be responsible for organizing, researching, and documenting cross-departmental assignments that contribute to the growth and operational excellence of Pure Air Control Services, a division of Weatherproofing Technologies, Inc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Read and interpret blueprints, technical drawings, schematics, and computer-generated reports.
Coordinate with multi-disciplined teams, including sales personnel and field team, to develop a scope of work and estimate the cost of a project.
Organize material and complete reports according to pre-defined standards regarding order, clarity, conciseness, style, and terminology.
Gather and analyze large amounts of technical data, drawings, and field notes to develop a clear understanding of building HVAC systems. Translate incomplete or fragmented information into accurate system concepts, identifying key mechanical, electrical, and control components. Evaluate project requirements, specifications, and system layouts to determine where company products and solutions can be effectively integrated. Clearly explain technical observations and engineering assessments to project managers, sales teams, and operations staff in both verbal and written form. Prepare concise reports highlighting system conditions, risks, and recommended actions, tailored for both technical and non-technical audiences. CERTIFICATES, LICENSES, REGISTRATIONS:
Bachelor's degree in mechanical engineering field (preferred) Ability to obtain Engineer Intern certification (preferred) Minimum of 3 years of experience in the HVAC industry, including design consulting, commissioning, or test and balance.
CxA (Certified Commissioning Authority) or CxT (Certified Commissioning Technician) certification preferred; candidates actively pursuing certification will also be considered.
OTHER SKILLS AND ABILITIES:
Working knowledge of Heating, Ventilation, and Air Conditioning systems.
Familiarity with current building, energy, and mechanical codes and standards.
Understanding of HVAC design principles, including heating load, air change, and ventilation requirements, and applying different HVAC systems (Constant volume, VAV, 100% OA, ERV units, etc.).
Understanding of HVAC engineering fundamentals, including load calculations, conceptual systems analysis through construction documentation design, equipment design and layout, and duct and pipe sizing.
Customer service oriented.
Proficient computer skills and strong technical writing skills.
Proficient in Microsoft Office Suite (Word, Excel, and Outlook).
Well organized and possess superior time management abilities to support several projects simultaneously.
Self-motivated and self-directed while remaining a team player.
Ability to travel out of state up to 50% of the time.
This role offers the opportunity to expand into project management responsibilities, with Field Engineers eventually overseeing small projects and coordinating with internal teams to ensure successful delivery.
The salary range for applicants in this position generally ranges between $58,000 and $75,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Clearwater, Florida
Posted: 2025-10-08 15:10:21
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Divisional (West) Lead Scheduler/Dispatcher is responsible for overseeing the Regional Scheduling/Dispatch team for WTI, while also performing the role of the Regional Field Service Scheduler-Dispatcher.
This position ensures WTI project volume is managed and executed within established business rules and objectives.
The WTI Divisional (East/West) Lead Scheduler/Dispatcher should be a very detail oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. Key responsibilities include developing, communicating and training on policy and procedures for the Regional Scheduling/Dispatch team.
The WTI Divisional (East/West) Lead Scheduler/Dispatcher is the subject matter expert (SME) of the Regional Scheduling/Dispatch team and fosters process and procedure understanding.
This individual will also work directly with the WTI/WTC Manager, Technology Solutions related to all Field Service Management (FSM) issues.
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*This is a remote position.
Candidate must be able to support the Mountain and Pacific time zones.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position will have direct supervision over a team of 5+ administrative/scheduling personnel and will be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
Will utilize critical thinking skills to identify broken processes and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and report outs to management on a monthly basis or as requested.
Coordinate, manage and monitor the workings of the Regional Dispatch team. Improve processes and policies in support of organizational goals.
Formulate and implement departmental and organizational policies and procedures to maximize output. Conduct and foster professional and timely communication (via email, voicemail, in person) with the Regional Scheduling/Dispatcher team on all work-related matters. Communicate WTI initiatives to the team. Participate in or lead team meetings, presentations, focus groups, committees, etc. Ensure project volume is managed and executed for assigned region. Oversee project volume for Eastern/Western WTI division to ensure proper oversite by Regional Schedulers/Dispatchers Oversite of all WTI project backlog will be managed by the Regional Scheduling/Dispatch team Work with Regional Scheduler/Dispatcher to ensure consistent process and procedure across all regions. Focus on continuous improvement of scheduling and dispatching processes Provide proper WTI Field support from RBM, Supervisors, Foreman and Technicians is delivered - any issues related to field support should be escalated to leadership. Training on new processes and training new hires Troubleshooting issues related to FSM, provide first level support and escalate issues as needed to WTI/WTC Manager, Technology Solutions Test new systems and updates as needed. Act as backup for the other Divisional Scheduling/Dispatch Lead. Ensure documentation of employee issues are prompt and submitted to HR.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:10:21
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: San Antonio, Texas
Posted: 2025-10-08 15:10:20
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JOB DESCRIPTION
Commercial Roofing Foreman
Essential Duties & Responsibilities
Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew.
Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable Ensure all project communication is completed prior to the start of any WTI project.
This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer pre-arrival, at arrival and at completion of the day's work WTI Supervisor on schedule changes, project, and crew updates, etc. Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification. The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site.
Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status.
These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer. The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely. Per pricing procedures review each field service project over $5,000 for pricing accuracy. Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer. Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues.
Consult with WTI Field Resource Supervisor and Human Resources as needed. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.
Skills & Qualifications
Minimum five years' experience in the commercial roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them. The salary range for applicants in this position generally ranges between $50,801 and $63,501.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Philadelphia, Pennsylvania
Posted: 2025-10-08 15:10:20
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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:10:19
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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:10:19
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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:10:18
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JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:10:17
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Respond to customer calls, emails, and faxed requests in a timely and professional manner.
Handle large volumes of calls, emails, and faxes.
Respond to all aspects of customers' and representatives' inquiries or requests (orders, product information, stock status, pricing, shipping information, samples, etc.)
Accurately key orders into the system.
Manage and coordinate special pricing and customer portals.
Check stock and inventory availability to confirm orders.
Make special requests such as color matching, special sales order process or (ERP) orders.
Ensure all orders are shipped and invoiced promptly and accurately.
Keep customer and/or sales representatives advised of anticipated ship dates and any order delays.
Proactively communicate changes to orders.
Obtain and continuously enhance a broad knowledge of product line, prices, delivery time and similar data as required relating to the business units being serviced.
Follow ISO required procedures as related to the customer service function.
Troubleshoot issues regarding pricing, tracing, and tracking orders, delivery times, product information and stock availability.
Suggest potential alternatives/solutions to customer concerns.
Supply MSDS upon request and as required.
Develop and maintain effective working relationships with team members, managers and personnel in internal departments whose functions directly or indirectly affect the service level to our customers (to aid in providing exceptional customer service).
EDUCATION REQUIREMENT: High school diploma or general education degree (GED)
EXPERIENCE REQUIREMENT: One to two years related experience and/or training
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Must be able to clearly communicate verbally and in written form in a professional manner.
Strong proficiency with Microsoft Office applications required.
Understanding of Lean Management Principles is an asset.
SAP experience preferred.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $46,057 and $53,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: North Kingstown, Rhode Island
Posted: 2025-10-08 15:10:10
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: San Antonio, Texas
Posted: 2025-10-08 15:10:04
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Field Engineering team supports projects with diverse scopes of work.
As a Field Engineer, you will be responsible for organizing, researching, and documenting cross-departmental assignments that contribute to the growth and operational excellence of Pure Air Control Services, a division of Weatherproofing Technologies, Inc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Read and interpret blueprints, technical drawings, schematics, and computer-generated reports.
Coordinate with multi-disciplined teams, including sales personnel and field team, to develop a scope of work and estimate the cost of a project.
Organize material and complete reports according to pre-defined standards regarding order, clarity, conciseness, style, and terminology.
Gather and analyze large amounts of technical data, drawings, and field notes to develop a clear understanding of building HVAC systems. Translate incomplete or fragmented information into accurate system concepts, identifying key mechanical, electrical, and control components. Evaluate project requirements, specifications, and system layouts to determine where company products and solutions can be effectively integrated. Clearly explain technical observations and engineering assessments to project managers, sales teams, and operations staff in both verbal and written form. Prepare concise reports highlighting system conditions, risks, and recommended actions, tailored for both technical and non-technical audiences. CERTIFICATES, LICENSES, REGISTRATIONS:
Bachelor's degree in mechanical engineering field (preferred) Ability to obtain Engineer Intern certification (preferred) Minimum of 3 years of experience in the HVAC industry, including design consulting, commissioning, or test and balance.
CxA (Certified Commissioning Authority) or CxT (Certified Commissioning Technician) certification preferred; candidates actively pursuing certification will also be considered.
OTHER SKILLS AND ABILITIES:
Working knowledge of Heating, Ventilation, and Air Conditioning systems.
Familiarity with current building, energy, and mechanical codes and standards.
Understanding of HVAC design principles, including heating load, air change, and ventilation requirements, and applying different HVAC systems (Constant volume, VAV, 100% OA, ERV units, etc.).
Understanding of HVAC engineering fundamentals, including load calculations, conceptual systems analysis through construction documentation design, equipment design and layout, and duct and pipe sizing.
Customer service oriented.
Proficient computer skills and strong technical writing skills.
Proficient in Microsoft Office Suite (Word, Excel, and Outlook).
Well organized and possess superior time management abilities to support several projects simultaneously.
Self-motivated and self-directed while remaining a team player.
Ability to travel out of state up to 50% of the time.
This role offers the opportunity to expand into project management responsibilities, with Field Engineers eventually overseeing small projects and coordinating with internal teams to ensure successful delivery.
The salary range for applicants in this position generally ranges between $58,000 and $75,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Clearwater, Florida
Posted: 2025-10-08 15:10:01
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Divisional (West) Lead Scheduler/Dispatcher is responsible for overseeing the Regional Scheduling/Dispatch team for WTI, while also performing the role of the Regional Field Service Scheduler-Dispatcher.
This position ensures WTI project volume is managed and executed within established business rules and objectives.
The WTI Divisional (East/West) Lead Scheduler/Dispatcher should be a very detail oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. Key responsibilities include developing, communicating and training on policy and procedures for the Regional Scheduling/Dispatch team.
The WTI Divisional (East/West) Lead Scheduler/Dispatcher is the subject matter expert (SME) of the Regional Scheduling/Dispatch team and fosters process and procedure understanding.
This individual will also work directly with the WTI/WTC Manager, Technology Solutions related to all Field Service Management (FSM) issues.
*
*This is a remote position.
Candidate must be able to support the Mountain and Pacific time zones.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position will have direct supervision over a team of 5+ administrative/scheduling personnel and will be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
Will utilize critical thinking skills to identify broken processes and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and report outs to management on a monthly basis or as requested.
Coordinate, manage and monitor the workings of the Regional Dispatch team. Improve processes and policies in support of organizational goals.
Formulate and implement departmental and organizational policies and procedures to maximize output. Conduct and foster professional and timely communication (via email, voicemail, in person) with the Regional Scheduling/Dispatcher team on all work-related matters. Communicate WTI initiatives to the team. Participate in or lead team meetings, presentations, focus groups, committees, etc. Ensure project volume is managed and executed for assigned region. Oversee project volume for Eastern/Western WTI division to ensure proper oversite by Regional Schedulers/Dispatchers Oversite of all WTI project backlog will be managed by the Regional Scheduling/Dispatch team Work with Regional Scheduler/Dispatcher to ensure consistent process and procedure across all regions. Focus on continuous improvement of scheduling and dispatching processes Provide proper WTI Field support from RBM, Supervisors, Foreman and Technicians is delivered - any issues related to field support should be escalated to leadership. Training on new processes and training new hires Troubleshooting issues related to FSM, provide first level support and escalate issues as needed to WTI/WTC Manager, Technology Solutions Test new systems and updates as needed. Act as backup for the other Divisional Scheduling/Dispatch Lead. Ensure documentation of employee issues are prompt and submitted to HR.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:09:55
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Divisional (East) Lead Scheduler/Dispatcher is responsible for overseeing the Regional Scheduling/Dispatch team for WTI, while also performing the role of the Regional Field Service Scheduler-Dispatcher.
This position ensures WTI project volume is managed and executed within established business rules and objectives.
The WTI Divisional (East/West) Lead Scheduler/Dispatcher should be a very detail oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
Key responsibilities include developing, communicating and training on policy and procedures for the Regional Scheduling/Dispatch team.
The WTI Divisional (East) Lead Scheduler/Dispatcher is the subject matter expert (SME) of the Regional Scheduling/Dispatch team and fosters process and procedure understanding.
This individual will also work directly with the WTI/WTC Manager, Technology Solutions related to all Field Service Management (FSM) issues.
*
* This is a remote position.
The candidate must be able to support the Eastern and Central time zones.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position will have direct supervision over a team of 5+ administrative/scheduling personnel and will be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
Will utilize critical thinking skills to identify broken processes and have a vision of continuous improvement.
This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.)
This individual should be comfortable developing and giving presentations for training purposes and report outs to management on a monthly basis or as requested.
Coordinate, manage and monitor the workings of the Regional Dispatch team.
Improve processes and policies in support of organizational goals.
Formulate and implement departmental and organizational policies and procedures to maximize output.
Conduct and foster professional and timely communication (via email, voicemail, in person) with the Regional Scheduling/Dispatcher team on all work-related matters.
Communicate WTI initiatives to the team.
Participate in or lead team meetings, presentations, focus groups, committees, etc.
Ensure project volume is managed and executed for assigned region.
Oversee project volume for Eastern/Western WTI division to ensure proper oversite by Regional Schedulers/Dispatchers
Oversite of all WTI project backlog will be managed by the Regional Scheduling/Dispatch team
Work with Regional Scheduler/Dispatcher to ensure consistent process and procedure across all regions.
Focus on continuous improvement of scheduling and dispatching processes
Provide proper WTI Field support from RBM, Supervisors, Foreman and Technicians is delivered - any issues related to field support should be escalated to leadership.
Training on new processes and training new hires
Troubleshooting issues related to FSM, provide first level support and escalate issues as needed to WTI/WTC Manager, Technology Solutions
Test new systems and updates as needed.
Act as backup for the other Divisional Scheduling/Dispatch Lead.
Ensure documentation of employee issues are prompt and submitted to HR.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:09:54
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: This position has responsibility of assisting members of the product and technical groups in executing their respective missions.
The candidate must be a team player and interface / coordinate with several other departments within Tremco.
Expectations are to participate in critical activities aimed at improving existing technical documentation, creating new technical documentation, solving application challenges in the field and assisting with providing technical training to the sales force.
Taking initiative, demonstrating enthusiasm, learning new skills and working towards greater autonomy are also expected.
The position reports to the Technical Resource Manager and will work closely with the Director, Technical Solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide technical support responsive to customer and sales force needs.
Develops and maintains a prioritized list of assignments from the Technical Resource Manager, the Director, Technical Solutions, and Product Managers.
Assists with coordinating, development and updating of technical documents.
Monitors and advises on competitive product information.
Develops product line presentations and participates in training meetings for customers and company sales force.
Actively participates with Industry organizations where appropriate.
Assists the product and technical group with technical support, including assisting with the product group helpdesk.
Visits construction sites to observe, collect, and report application procedures and deficiencies.
Manages the system engineered to assist the sales force with national inquiries.
Assists with the field trails of new products and processes.
Responsibilities will include any and all responsibilities deemed necessary by the Technical Resource Manager and/or Director, Technical Solutions.
EDUCATION REQUIREMENT: Bachelor's degree in relevant field.
EXPERIENCE REQUIREMENT: 1+ year of related experience required.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to respond to common inquiries or complaints from customers, sales and marketing staff, regulatory agencies, or members of the business community.
Willingness to actively participate in a continuing education program.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, talk, hear, taste, and lift up to 10 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $49,900 and $62,300 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:09:54
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Respond to customer calls, emails, and faxed requests in a timely and professional manner.
Handle large volumes of calls, emails, and faxes.
Respond to all aspects of customers' and representatives' inquiries or requests (orders, product information, stock status, pricing, shipping information, samples, etc.)
Accurately key orders into the system.
Manage and coordinate special pricing and customer portals.
Check stock and inventory availability to confirm orders.
Make special requests such as color matching, special sales order process or (ERP) orders.
Ensure all orders are shipped and invoiced promptly and accurately.
Keep customer and/or sales representatives advised of anticipated ship dates and any order delays.
Proactively communicate changes to orders.
Obtain and continuously enhance a broad knowledge of product line, prices, delivery time and similar data as required relating to the business units being serviced.
Follow ISO required procedures as related to the customer service function.
Troubleshoot issues regarding pricing, tracing, and tracking orders, delivery times, product information and stock availability.
Suggest potential alternatives/solutions to customer concerns.
Supply MSDS upon request and as required.
Develop and maintain effective working relationships with team members, managers and personnel in internal departments whose functions directly or indirectly affect the service level to our customers (to aid in providing exceptional customer service).
EDUCATION REQUIREMENT: High school diploma or general education degree (GED)
EXPERIENCE REQUIREMENT: One to two years related experience and/or training
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Must be able to clearly communicate verbally and in written form in a professional manner.
Strong proficiency with Microsoft Office applications required.
Understanding of Lean Management Principles is an asset.
SAP experience preferred.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $46,057 and $53,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: North Kingstown, Rhode Island
Posted: 2025-10-08 15:09:45
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JOB DESCRIPTION
Company Information
Kop-Coat is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kop-Coat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
Job Description
The Finance Manager will serve as a financial partner in the organization by collaborating with business leaders in core functions across the Company.
This role will support strategic projects, sales forecasting, segment & market analysis, financial statement analysis, annual budgeting, variance analysis, monthly reporting, dashboards, and other ad hoc requests. You will help drive process improvements that elevate the FP&A function to a higher level of operational excellence.
The Analyst will maintain a financial reporting cadence and structure that consistently delivers timely and accurate financial statements.
The candidate is expected to understand complex data and generate insights and should be competent in market research methodologies and segment market analysis.
In this role, you will be expected to demonstrate knowledge and experience with an array of tools used to create and analyze big data, complex reports, and presentations. The candidate will be a self-starter with the aptitude to take initiative and be accountable for accurately presenting data.
Demonstrate a willingness to take ownership of projects by taking the lead, anticipating potential problems, and contributing to solutions.
The right candidate will be thorough with great attention to detail, have strong analytical skills and strategic awareness, and can read and interpret a complete set of financial statements.
Main Responsibilities
Prepare a collection of metrics and analyses including, but not limited to, prime/gross margin, SG&A, EBIT, Capex, supply/cost/volume, and other ad hoc tasks as assigned by leadership within Kop-Coat. Assist in preparing weekly, monthly, and quarter sales forecasts by collaborating with sales and leadership personnel. Provide support during month-end processing to multiple internal stakeholders to ensure the Company meets all internal and external month-end reporting deadlines. Partner with other internal departments to understand business needs and ensure metrics and analytics align with organizational goals. Assist in preparing annual financial budget (GTO, Goals/Targets/Objectives) to help drive both short- and long-term planning. Prepare consolidated financial reporting and analytics for the Director, FP&A. Provide actionable insights and intelligence into market trends by segment and sub-segment by conducting data analysis and market research.
Develop and manage segmentation databases with relevant KPIs.
Key Qualifications
Bachelor's degree in Business, Finance, Accounting or related field. 5+ years of experience in finance or analytical role. High proficiency in Microsoft Office tools, including Word, Excel, PowerPoint, and other programs.
Preferred Qualifications
MBA or Master's degree in relevant field. CPA/CMA/CFA certification. Prior experience in cost accounting and/or manufacturing. Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2025-10-08 15:09:44
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JOB DESCRIPTION
Job Title: Senior Brand Manager - Consumer Cleaners Segment
Location: Vernon Hills, IL
Department: Rust-Oleum US Brand Management
Reports To: Director, Product Management - Cleaners
Direct Reports: No
Ignite Growth.
Shape the Future.
Leave a Legacy.
Rust-Oleum is more than a global leader in protective paints and coatings, we're a brand powerhouse with a bold vision for the future.
Our Cleaners platform is on the rise, and we're looking for a trailblazing Senior Brand Manager to lead the charge in transforming our Moldex and Krud Kutter brands into leading household names.
If you thrive in fast-paced, entrepreneurial environments and are driven by the thrill of building something meaningful, this is your moment.
What You'll Do
As Senior Brand Manager, you'll be the strategic force behind two of our most exciting consumer cleaning brands.
You'll blend creativity with analytics, vision with execution, and strategy with hustle.
You'll own the brand story, shape the brand portfolio and lead cross-functional teams to bring bold ideas to life.
Brand Strategy & Activation
Craft and execute brand strategies that break through the clutter and resonate with consumers
Champion digital-first marketing campaigns that build awareness, engagement and fuel growth
Collaborate with Sales, Demand Generation and Digital Hub teams to ensure seamless go-to-market execution
Monitor competitive activity and consumer trends to stay ahead of the curve
Innovation & Product Development
Lead the development of new products that excite consumers and disrupt the category
Own brand P&Ls and drive profitability through smart portfolio management and pricing strategies
Build compelling business cases for innovation, backed by data and consumer insights
Guide products through the stage-gate process from concept to shelf
Team Culture & Influence
Influence cross-functional partners with clarity, confidence and conviction
Support our team culture of creativity, accountability and continuous improvement
What You Bring
Bachelor's degree in Business, Marketing, or related field (MBA preferred)
10+ years of brand management experience, ideally within the Cleaners category
Proven success in launching and scaling consumer brands
Strong financial acumen and analytical skills
A creative, entrepreneurial mindset with a bias for action
Exceptional communication and storytelling abilities
Experience with EPA-registered products and eCommerce is a plus
Why Rust-Oleum Cleaners?
We're a team that values bold ideas, diverse perspectives and fearless execution.
As part of the Cleaners team, you'll have the autonomy to make big decisions, the support to take smart risks and the opportunity to leave a lasting mark on brands that matter.
Ready to build something extraordinary?
Join us and help shape the future of clean.
Salary Range: $115,000 - $150,0000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9.5 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-10-08 15:09:44
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:09:41
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JOB DESCRIPTION
Job Title: Senior Brand Manager - Consumer Cleaners Segment
Location: Vernon Hills, IL
Department: Rust-Oleum US Brand Management
Reports To: Director, Product Management - Cleaners
Direct Reports: No
Ignite Growth.
Shape the Future.
Leave a Legacy.
Rust-Oleum is more than a global leader in protective paints and coatings, we're a brand powerhouse with a bold vision for the future.
Our Cleaners platform is on the rise, and we're looking for a trailblazing Senior Brand Manager to lead the charge in transforming our Moldex and Krud Kutter brands into leading household names.
If you thrive in fast-paced, entrepreneurial environments and are driven by the thrill of building something meaningful, this is your moment.
What You'll Do
As Senior Brand Manager, you'll be the strategic force behind two of our most exciting consumer cleaning brands.
You'll blend creativity with analytics, vision with execution, and strategy with hustle.
You'll own the brand story, shape the brand portfolio and lead cross-functional teams to bring bold ideas to life.
Brand Strategy & Activation
Craft and execute brand strategies that break through the clutter and resonate with consumers
Champion digital-first marketing campaigns that build awareness, engagement and fuel growth
Collaborate with Sales, Demand Generation and Digital Hub teams to ensure seamless go-to-market execution
Monitor competitive activity and consumer trends to stay ahead of the curve
Innovation & Product Development
Lead the development of new products that excite consumers and disrupt the category
Own brand P&Ls and drive profitability through smart portfolio management and pricing strategies
Build compelling business cases for innovation, backed by data and consumer insights
Guide products through the stage-gate process from concept to shelf
Team Culture & Influence
Influence cross-functional partners with clarity, confidence and conviction
Support our team culture of creativity, accountability and continuous improvement
What You Bring
Bachelor's degree in Business, Marketing, or related field (MBA preferred)
10+ years of brand management experience, ideally within the Cleaners category
Proven success in launching and scaling consumer brands
Strong financial acumen and analytical skills
A creative, entrepreneurial mindset with a bias for action
Exceptional communication and storytelling abilities
Experience with EPA-registered products and eCommerce is a plus
Why Rust-Oleum Cleaners?
We're a team that values bold ideas, diverse perspectives and fearless execution.
As part of the Cleaners team, you'll have the autonomy to make big decisions, the support to take smart risks and the opportunity to leave a lasting mark on brands that matter.
Ready to build something extraordinary?
Join us and help shape the future of clean.
Salary Range: $115,000 - $150,0000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9.5 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-10-08 15:09:40
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JOB DESCRIPTION
Commercial Roofing Foreman
Essential Duties & Responsibilities
Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew.
Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable Ensure all project communication is completed prior to the start of any WTI project.
This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer pre-arrival, at arrival and at completion of the day's work WTI Supervisor on schedule changes, project, and crew updates, etc. Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification. The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site.
Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status.
These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer. The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely. Per pricing procedures review each field service project over $5,000 for pricing accuracy. Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer. Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues.
Consult with WTI Field Resource Supervisor and Human Resources as needed. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.
Skills & Qualifications
Minimum five years' experience in the commercial roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them. The salary range for applicants in this position generally ranges between $50,801 and $63,501.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Philadelphia, Pennsylvania
Posted: 2025-10-08 15:09:39
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: This position has responsibility of assisting members of the product and technical groups in executing their respective missions.
The candidate must be a team player and interface / coordinate with several other departments within Tremco.
Expectations are to participate in critical activities aimed at improving existing technical documentation, creating new technical documentation, solving application challenges in the field and assisting with providing technical training to the sales force.
Taking initiative, demonstrating enthusiasm, learning new skills and working towards greater autonomy are also expected.
The position reports to the Technical Resource Manager and will work closely with the Director, Technical Solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Collaborates with a wide variety of functional areas such as sales, engineering, marketing, manufacturing, and operations to develop and provide technical support responsive to customer and sales force needs.
Develops and maintains a prioritized list of assignments from the Technical Resource Manager, the Director, Technical Solutions, and Product Managers.
Assists with coordinating, development and updating of technical documents.
Monitors and advises on competitive product information.
Develops product line presentations and participates in training meetings for customers and company sales force.
Actively participates with Industry organizations where appropriate.
Assists the product and technical group with technical support, including assisting with the product group helpdesk.
Visits construction sites to observe, collect, and report application procedures and deficiencies.
Manages the system engineered to assist the sales force with national inquiries.
Assists with the field trails of new products and processes.
Responsibilities will include any and all responsibilities deemed necessary by the Technical Resource Manager and/or Director, Technical Solutions.
EDUCATION REQUIREMENT: Bachelor's degree in relevant field.
EXPERIENCE REQUIREMENT: 1+ year of related experience required.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to respond to common inquiries or complaints from customers, sales and marketing staff, regulatory agencies, or members of the business community.
Willingness to actively participate in a continuing education program.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, talk, hear, taste, and lift up to 10 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $49,900 and $62,300 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:09:37
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards.
Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers.
Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION:
Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE:
One to two years related experience and/or training Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS AND ABILITIES:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products.
Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-10-08 15:09:35