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CRM Executive Crewe - Hybrid Up to £35,000Are you a detail-driven, analytical CRM professional who loves transforming data into commercial impact?We're supporting a growing organisation in their search for a CRM & Data Executive to elevate their Salesforce environment and strengthen the effectiveness of their Marketing and Sales functions.
This role is perfect for someone who enjoys creating structure, improving processes, and using data to drive smarter decision-making.As CRM & Data Executive, you'll be responsible for ensuring the business maximises the value of its CRM.
From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity.
This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely supports business growth.If you have experience working with Salesforce, Hubspot, Microsoft Dynamics or a similar CRM, managing data, executing email campaigns or supporting lead management processes, this opportunity is an excellent next step.Key Responsibilities:
Maintain a clean, accurate and well-structured CRM environment.
Improve data governance, minimising duplication and incomplete records.
Drive best practice across teams to ensure correct use of systems and processes.
Monitor data accuracy and follow up with internal stakeholders to maintain high standards.
Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement.
Support the development of automated workflows that enhance conversion and reduce drop-off.
Ensure all communication activity is compliant with GDPR and data protection requirements.
Produce dashboards and reports to monitor campaign results, customer behaviour and pipeline activity.
Analyse CRM data to uncover trends and provide actionable recommendations.
Deliver commentary and insights to help inform commercial and marketing decisions.
Partner with Sales and Marketing to ensure CRM activity supports shared goals.
Communicate system updates, process changes and required actions to internal teams.
Provide guidance and training to users to encourage strong CRM adoption.
About You:
Experienced in a CRM or data-focused role.
Naturally analytical, with excellent attention to detail.
Confident interpreting numbers and presenting insights.
Process-driven, organised and proactive.
Effective communicator who can influence stakeholders across teams.
Curious, commercially aware and committed to continuous improvement.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Crewe, England
Start: ASAP
Duration: Perm
Salary / Rate: Up to £35000.00 per annum
Posted: 2025-12-12 15:56:39
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Location: United Kingdom
Security Clearance: SC Eligible
Employment Type: Permanent
Linking Humans is partnering with a leading organisation operating a mature, enterprise-scale ServiceNow environment.
ServiceNow is positioned as a strategic platform supporting customer, employee, and technology experience across the organisation.
This is a senior architect role with accountability across presales, programme leadership, and technical governance.
You will operate as a trusted advisor to senior stakeholders, shaping ServiceNow strategy, defining platform architecture, and ensuring high-quality delivery across complex client environments.
You will take ownership of ServiceNow architecture from early discovery through to implementation, working closely with executive stakeholders, delivery teams, and commercial functions.
The role requires a balance of technical authority, commercial awareness, and strong stakeholder engagement.
Key responsibilities include:
- Leading ServiceNow architecture across multi-module implementations
- Supporting presales activity, including discovery, architecture definition, proposals, and executive presentations
- Acting as the senior architectural authority across ServiceNow engagements
- Advising clients on platform strategy, roadmap planning, and value realisation
- Providing architectural governance and technical leadership across delivery teams
- Building and maintaining strong relationships across the ServiceNow partner ecosystem
This position is not focused on day-to-day configuration.
It is centred on setting technical direction, assuring quality, and enabling successful outcomes.
The following capabilities are essential for this role.
IT Service Management (ITSM)
Strong experience across Incident, Problem, Change, Request Management, CMDB alignment, service levels, and ITIL best practice.
This forms the foundation of most client engagements.
Customer Service Management (CSM)
Demonstrated experience designing end-to-end customer journeys, omnichannel case management, integrations, and Customer experience-focused value propositions.
HR Service Delivery (HRSD)
Proven capability in architecting HR case management, employee journeys, lifecycle events, and aligning HR processes to broader employee experience strategies.
Employee Service Center
Clear understanding of how the Employee Service Center operates as the unified entry point for employee services across IT, HR, Facilities, and shared services.
Case and Knowledge Management
Strong knowledge of knowledge architecture, deflection strategies, operational metrics, and continuous improvement across HRSD and CSM.
Performance Analytics
Ability to design and present meaningful dashboards, KPIs, and executive-level insight that demonstrate platform value, performance, and ROI.
Platform fundamentals
You must be technically authoritative across:
- Flow Designer and workflow automation
- Integrations and data migration
- Scripting fundamentals to guide teams and challenge designs
- Security, roles, and ServiceNow data model principles
Hands-on configuration is not required on a daily basis; technical credibility and architectural leadership are essential.
Skills and experience
- Proven experience as a ServiceNow Architect or senior consulting lead
- Strong background working with enterprise clients and complex stakeholder groups
- Ability to communicate technical concepts clearly to non-technical audiences, including executive leadership
- Experience supporting sales cycles, presales workshops, and complex proposals
- Strong analytical and problem-solving capability
- Understanding of change management, adoption, and organisational impact
Security requirements
This role requires eligibility for Security Check (SC) clearance.
Applicants must have resided continuously in the United Kingdom for the last five years and meet standard clearance criteria.
Why consider this opportunity
- ServiceNow is a core strategic platform with long-term investment
- Exposure to complex, high-profile transformation programmes
- Clear opportunity to influence platform strategy and delivery outcomes
- Strong commitment to professional development and career progression
....Read more...
Type: Permanent Location: London,England
Start: 12/12/2025
Salary / Rate: AED95000 - AED110000 per annum
Posted: 2025-12-12 10:10:08
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JOB DESCRIPTION
Title: Sales Analyst Manager
Summary:
As Sales Analyst Manager, you'll be the driving force behind actionable insights that empower our Sales and Executive teams to achieve ambitious goals.
We are seeking a proactive, self-driven individual who is highly adapatable and thrives in a dynamic environment.
Reporting directly to the Director of Margin Management, you'll turn analytics into strategy and strategy into success!
Minimum Requirements:
Bachelor's Degree.
4-5 years of proven Sales Analyst experience.
Demonstrate advanced proficiency in Excel and Power BI to create, analyze, and visualize complex data sets for actionable insights.
Physical Requirements:
May require computer usage for an extended period of time - up to 8 hours a day.
No heavy lifting or unusual exertion required.
Occasional domestic and international travel (10-25%) to connect with teams and drive results.
Essential Functions:
Ability to manipulate and analyze complex data sets while maintaining flexibility to adapt to changing priorities and thrive in a fast-paced environment.
Lead and empower the Sales Analyst team to exceed objectives and deliver outstanding results.
Drive performance by analyzing, evaluating, and reporting sales metrics to achieve margin and revenue goals.
Transform insights into action by interpreting performance reports and recommending strategic solutions.
Collaborate with the Director of Margin Management to review and optimize key metrics.
Ensure accuracy and efficiency by overseeing the analysis and maintenance of customer rebate programs.
Unlock growth opportunities through detailed analytical reporting for the Sales Team.
Innovate and streamline by developing tools and processes that enhance sales efficiency.
Safeguard profitability by monitoring and reporting cost changes to support margin improvement.
Champion the company's safety and quality initiatives.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2025-12-11 14:08:55
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JOB DESCRIPTION
Title: Sales Analyst Manager
Summary:
As Sales Analyst Manager, you'll be the driving force behind actionable insights that empower our Sales and Executive teams to achieve ambitious goals.
We are seeking a proactive, self-driven individual who is highly adapatable and thrives in a dynamic environment.
Reporting directly to the Director of Margin Management, you'll turn analytics into strategy and strategy into success!
Minimum Requirements:
Bachelor's Degree.
4-5 years of proven Sales Analyst experience.
Demonstrate advanced proficiency in Excel and Power BI to create, analyze, and visualize complex data sets for actionable insights.
Physical Requirements:
May require computer usage for an extended period of time - up to 8 hours a day.
No heavy lifting or unusual exertion required.
Occasional domestic and international travel (10-25%) to connect with teams and drive results.
Essential Functions:
Ability to manipulate and analyze complex data sets while maintaining flexibility to adapt to changing priorities and thrive in a fast-paced environment.
Lead and empower the Sales Analyst team to exceed objectives and deliver outstanding results.
Drive performance by analyzing, evaluating, and reporting sales metrics to achieve margin and revenue goals.
Transform insights into action by interpreting performance reports and recommending strategic solutions.
Collaborate with the Director of Margin Management to review and optimize key metrics.
Ensure accuracy and efficiency by overseeing the analysis and maintenance of customer rebate programs.
Unlock growth opportunities through detailed analytical reporting for the Sales Team.
Innovate and streamline by developing tools and processes that enhance sales efficiency.
Safeguard profitability by monitoring and reporting cost changes to support margin improvement.
Champion the company's safety and quality initiatives.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2025-12-11 14:08:52
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JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Project Coordinator supports the sales organization by planning, coordinating, and managing large revenue-generating projects from initiation through completion.
This role ensures accurate, timely, and organized project information by maintaining timelines, collecting and analyzing data, updating Salesforce, producing clear reports, and facilitating communication among key stakeholders.
Through strong coordination and attention to detail, the Project Coordinator helps drive informed decision-making and contributes to successful project outcomes.
This position works on site at:
1824 Spirit of Texas Way, Suite 200, Conroe, Texas 77301
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage and coordinate large-scale sales projects and new development initiatives, ensuring progress against timelines and deliverables.
Compile and organize data from multiple sources; update Salesforce records; run reports; and prepare presentations to keep stakeholders informed of project status and key milestones.
Monitor and guide project execution, providing timely status updates and visibility to management and stakeholders.
Support recurring data collection, reporting, review activities, and project documentation.
Create and manage workflows for follow-up activities, track next steps assigned by the sales team, and identify opportunities within vertical markets to support sales growth.
Collaborate closely with sales teams, customer service, and additional internal partners to gather and validate essential project information.
Maintain comprehensive project administration, including documents, submittals, supplier costs, budgets, pricing, and related records.
Demonstrate a continuous-improvement mindset by identifying opportunities to streamline processes, increase efficiency, and enhance project visibility.
Communicate regularly with sales representatives, contractors, and internal departments; coordinate cross-functional activities as needed, including with Purchasing, Customer Service, and Warranty Administration.
Leverage Salesforce and other digital tools to accurately capture, track, and report project details and performance metrics.
Organize, schedule, and facilitate regular project meetings to drive progress and identify or resolve barriers.
Make outbound calls to prospects or customers as needed to collect information, schedule appointments, or support project advancement.
Perform general office duties such as ordering supplies, purchasing, maintaining records management systems, shipping administration, reporting and tracking as required.
Answer and direct phone calls, greet onsite visitors, and open, sort and distribute incoming correspondence.
Provide general administrative, project, and sales support.
EDUCATION REQUIREMENT:
Associate's degree or equivalent from a two-year college or technical school
EXPERIENCE REQUIREMENT:
Prior experience as an office administrator using a CRM as an end user with full working knowledge of the program.
Salesforce highly preferred.
Must have prior experience and a high level of Microsoft Office including Excel and Power Point.
CERTIFICATES, LICENSES, REGISTRATIONS:
Notary or ability to achieve upon hire.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Excellent organizational and time-management skills, with the ability to handle multiple projects simultaneously.
Strong attention to detail.
Demonstrates initiative and desire to engage in varied activities in support of the business.
Ability to work collaboratively in a team environment and communicate effectively with multiple and various stakeholders.
Flexibility to adapt to changing project needs, schedules, and priorities.
Demonstrates initiative, strives for accuracy, takes accountability, and operates with a customer service focus.
WORK LOCATION: Onsite
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $55,000.
and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Houston, Texas
Posted: 2025-12-11 14:08:44
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JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc.
and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems.
With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB:
The Project Coordinator supports the sales organization by planning, coordinating, and managing large revenue-generating projects from initiation through completion.
This role ensures accurate, timely, and organized project information by maintaining timelines, collecting and analyzing data, updating Salesforce, producing clear reports, and facilitating communication among key stakeholders.
Through strong coordination and attention to detail, the Project Coordinator helps drive informed decision-making and contributes to successful project outcomes.
This position works on site at:
1824 Spirit of Texas Way, Suite 200, Conroe, Texas 77301
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage and coordinate large-scale sales projects and new development initiatives, ensuring progress against timelines and deliverables.
Compile and organize data from multiple sources; update Salesforce records; run reports; and prepare presentations to keep stakeholders informed of project status and key milestones.
Monitor and guide project execution, providing timely status updates and visibility to management and stakeholders.
Support recurring data collection, reporting, review activities, and project documentation.
Create and manage workflows for follow-up activities, track next steps assigned by the sales team, and identify opportunities within vertical markets to support sales growth.
Collaborate closely with sales teams, customer service, and additional internal partners to gather and validate essential project information.
Maintain comprehensive project administration, including documents, submittals, supplier costs, budgets, pricing, and related records.
Demonstrate a continuous-improvement mindset by identifying opportunities to streamline processes, increase efficiency, and enhance project visibility.
Communicate regularly with sales representatives, contractors, and internal departments; coordinate cross-functional activities as needed, including with Purchasing, Customer Service, and Warranty Administration.
Leverage Salesforce and other digital tools to accurately capture, track, and report project details and performance metrics.
Organize, schedule, and facilitate regular project meetings to drive progress and identify or resolve barriers.
Make outbound calls to prospects or customers as needed to collect information, schedule appointments, or support project advancement.
Perform general office duties such as ordering supplies, purchasing, maintaining records management systems, shipping administration, reporting and tracking as required.
Answer and direct phone calls, greet onsite visitors, and open, sort and distribute incoming correspondence.
Provide general administrative, project, and sales support.
EDUCATION REQUIREMENT:
Associate's degree or equivalent from a two-year college or technical school
EXPERIENCE REQUIREMENT:
Prior experience as an office administrator using a CRM as an end user with full working knowledge of the program.
Salesforce highly preferred.
Must have prior experience and a high level of Microsoft Office including Excel and Power Point.
CERTIFICATES, LICENSES, REGISTRATIONS:
Notary or ability to achieve upon hire.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Excellent organizational and time-management skills, with the ability to handle multiple projects simultaneously.
Strong attention to detail.
Demonstrates initiative and desire to engage in varied activities in support of the business.
Ability to work collaboratively in a team environment and communicate effectively with multiple and various stakeholders.
Flexibility to adapt to changing project needs, schedules, and priorities.
Demonstrates initiative, strives for accuracy, takes accountability, and operates with a customer service focus.
WORK LOCATION: Onsite
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $55,000.
and $65,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Houston, Texas
Posted: 2025-12-11 14:08:13
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ACCOUNT MANAGER KIRKHAM - HYBRIDSALARY UP TO £30K + BONUS
THE OPPORTUNITY:We are working with a growing technology business that provides Software & ERP solutions and is now seeking a proactive, commercially minded Account Manager to join their team.
This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value.
Are you an experienced Account Manager looking to take ownership of a portfolio of established clients? Do you thrive in a customer-focused role where you can build strong relationships, drive revenue growth, and collaborate with multiple internal teams? If so, this opportunity could be perfect for you.The Role:
As an Account Manager, you will act as the primary point of contact for your assigned customers, ensuring their needs are met and that they gain maximum value from the services provided.
You'll nurture long-term relationships, understand client goals, and work closely with internal teams including sales, support, operations, and product development to deliver a seamless service experience.
A core part of this role involves identifying upsell and cross-sell opportunities within existing accounts, preparing proposals, and securing additional business to meet annual revenue targets. This position suits someone highly organised, confident in communication, commercially aware, and passionate about delivering best-in-class customer service.
Key Responsibilities:
Client Relationship Management
Act as the main point of contact for a designated portfolio of clients
Build and maintain strong, long-term relationships
Respond promptly and professionally to client queries and concerns
Sales & Revenue Growth
Identify opportunities for upselling and cross-selling
Work towards annual sales and revenue targets
Prepare and present tailored proposals, handling negotiations to secure agreements
Service Delivery Coordination
Ensure smooth delivery of services by collaborating with internal operations, support, and product teams
Monitor service levels and address issues proactively
Keep clients updated on service enhancements and product developments
Internal Collaboration
Work closely with cross-functional teams to align on service delivery
Share client feedback to support continuous improvement
Act as a liaison between clients and internal departments to ensure seamless communication
Track KPIs relating to account performance, customer satisfaction, and service delivery
Skills & Experience Required:
Experience in an Account Manager, Client Success, Customer Success, Client Account Manager, Customer Account Manager, Key Account Manager or similar role
Strong verbal and written communication skills
Proven ability in sales, upselling, or revenue-focused account management
Excellent relationship-building skills
Confident problem solver with a customer-first approach
Highly organised, able to manage multiple priorities
Comfortable working cross-functionally with varied internal teams
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Lancashire, England
Start: ASAP
Duration: Perm
Salary / Rate: £28000.00 - £32000.00 per annum + Bonus + Benefits
Posted: 2025-12-11 11:41:25
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ACCOUNT MANAGER KIRKHAM - HYBRIDSALARY UP TO £32K + BONUS
THE OPPORTUNITY:We are working with a growing technology business that provides Software & ERP solutions and is now seeking a proactive, commercially minded Account Manager to join their team.
This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value.
Are you an experienced Account Manager looking to take ownership of a portfolio of established clients? Do you thrive in a customer-focused role where you can build strong relationships, drive revenue growth, and collaborate with multiple internal teams? If so, this opportunity could be perfect for you.The Role:
As an Account Manager, you will act as the primary point of contact for your assigned customers, ensuring their needs are met and that they gain maximum value from the services provided.
You'll nurture long-term relationships, understand client goals, and work closely with internal teams including sales, support, operations, and product development to deliver a seamless service experience.
A core part of this role involves identifying upsell and cross-sell opportunities within existing accounts, preparing proposals, and securing additional business to meet annual revenue targets. This position suits someone highly organised, confident in communication, commercially aware, and passionate about delivering best-in-class customer service.
Key Responsibilities:
Client Relationship Management
Act as the main point of contact for a designated portfolio of clients
Build and maintain strong, long-term relationships
Respond promptly and professionally to client queries and concerns
Sales & Revenue Growth
Identify opportunities for upselling and cross-selling
Work towards annual sales and revenue targets
Prepare and present tailored proposals, handling negotiations to secure agreements
Service Delivery Coordination
Ensure smooth delivery of services by collaborating with internal operations, support, and product teams
Monitor service levels and address issues proactively
Keep clients updated on service enhancements and product developments
Internal Collaboration
Work closely with cross-functional teams to align on service delivery
Share client feedback to support continuous improvement
Act as a liaison between clients and internal departments to ensure seamless communication
Track KPIs relating to account performance, customer satisfaction, and service delivery
Skills & Experience Required:
Experience in an Account Manager, Client Success, Customer Success, Client Account Manager, Customer Account Manager, Key Account Manager or similar role
Strong verbal and written communication skills
Proven ability in sales, upselling, or revenue-focused account management
Excellent relationship-building skills
Confident problem solver with a customer-first approach
Highly organised, able to manage multiple priorities
Comfortable working cross-functionally with varied internal teams
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Duration: Perm
Salary / Rate: £28000.00 - £32000.00 per annum + Bonus + Benefits
Posted: 2025-12-11 11:39:31
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The Company
Our client is one of Australia's fastest-growing challenger brands in the lending space, with a strong commitment to raising the bar in specialist lending.
With a reputation for innovation, service excellence and a broker-first mindset, they combine digital capability with deep industry expertise to deliver meaningful value to advisers and their customers.
Driven by a culture of passion, energy and continuous improvement, this is an organisation where you can make a genuine impact - shaping marketing programs across a rapidly expanding product suite.
The Opportunity
A rare opportunity has emerged for a Senior Marketing Manager to take ownership of the B2B mortgages marketing program.
Reporting directly to the Chief Marketing Officer, you'll drive brand visibility, broker engagement and strategic campaign delivery across a dynamic and high-performance environment.
This role offers the chance to shape the marketing direction of a national lending brand, influence key product narratives, and support the growth of an ambitious, fast-paced business.
Key Accountabilities
Champion the brand across the mortgage broker community, ensuring strong and consistent positioning across all channels.
Lead integrated B2B marketing campaigns and go-to-market strategies across trade advertising, digital, email, events and broker communications.
Leverage industry and aggregator events to enhance visibility and deliver high-quality engagement initiatives including roadshows and webinars.
Partner closely with Sales & Distribution to understand broker needs, develop tailored collateral and support sales effectiveness.
Own the end-to-end management of marketing programs, collaborating with comms, digital and analytics specialists to ensure seamless execution.
Lead the development of impactful creative assets in partnership with external creative agencies.
Identify new marketing opportunities and channels to drive growth, engagement and differentiation.
About You
Background in B2B marketing within non bank lending with a strong understanding of the broker landscape, including what drives engagement and advocacy.
Experience in brand building, campaign management and end-to-end event delivery.
Highly organised, with the ability to manage multiple priorities in a fast-paced environment.
Strong stakeholder management skills, particularly with Sales & Distribution teams.
Collaborative and proactive, with a passion for bringing new ideas to market.
Skilled communicator with the ability to simplify technical lending concepts.
Why Apply?
Join a great brand that is genuinely reshaping the lending landscape
Work with a well respected leader in the space
Great career opportunity and progression
Your Next Steps
If you're excited by the opportunity to shape marketing for a rapidly expanding lending brand, we'd love to hear from you.
Please click APPLY to submit your application.
For a confidential discussion, please reach out to Ai at aiwami@parityconsulting.com.au.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work.
We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us.
At Parity, we believe in people, not just data.
Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...
Type: Permanent Location: Sydney CBD, Sydney, Australia
Posted: 2025-12-11 05:43:48
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Providence, Rhode Island
Posted: 2025-12-10 23:37:11
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality.
The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance.
The RBM will maintain and enhance customer relationships, providing face-to-face business support and services.
The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI.
Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results.
Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income.
Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics.
Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support throughout the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Providence, Rhode Island
Posted: 2025-12-10 23:24:56
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SALES MANAGER - COMMERCIAL FINANCE
LONDON - HYBRID WORKING
UP TO £60,000 + £80,000 OTE
THE OPPORTUNITY:
Get Recruited are exclusively recruiting for a highly successful business in Commercial Finance, specialising in Invoice Finance, who are looking to expand their team with an experienced Sales Manager.
This role plays a key part in guiding and developing the sales team to meet revenue goals and support overall business growth.
This is a fantastic opportunity for an individual from a Business Development Executive, Consultant, Broker, Inside Sales, Sales Manager, Business Development Manager, Team Manager, Team Leader role within Commercial Finance, Invoice Finance or a Commercial Lender who is looking to join an industry leading business.
THE ROLE:
Overseeing and managing the performance of sales consultants.
Coaching and mentoring team members to help them strengthen their skills and results.
Developing and rolling out effective sales strategies, plans, and workflows.
Monitoring the sales pipeline and reviewing data to spot opportunities for improvement.
Setting, tracking, and driving progress toward targets and KPIs, while keeping the team motivated.
Reviewing sales metrics and preparing reports that offer valuable insights for senior leadership and the wider team.
Working closely with other departments, such as marketing and operations to ensure sales activities are aligned and overall business processes run smoothly.
THE PERSON:
Must have sales experience in Commercial Finance.
Invoice Finance would be advantageous.
Proven experience in leading sales teams with the ability to motivate and develop team members to enhance performance.
Strong knowledge of sales processes, strategies and techniques.
Capable of identifying and resolving challenges within the team or sales processes.
Excellent communication skills, with experience collaborating with senior management to support planning, growth, and scaling of the department.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £40000.00 - £60000.00 per annum + 80K OTE
Posted: 2025-12-10 17:34:13
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ACCOUNT MANAGER KIRKHAM - HYBRID SALARY CIRCA £30K + BONUSAre you an experienced Account Manager looking to take ownership of a portfolio of established clients? Do you thrive in a customer-focused role where you can build strong relationships, drive revenue growth, and collaborate with multiple internal teams? If so, this opportunity could be perfect for you.We are working with a growing technology business that provides Software & ERP solutions and is now seeking a proactive, commercially minded Account Manager to join their team.
This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value.The Role: As an Account Manager, you will act as the primary point of contact for your assigned customers, ensuring their needs are met and that they gain maximum value from the services provided.
You'll nurture long-term relationships, understand client goals, and work closely with internal teams including sales, support, operations, and product development to deliver a seamless service experience.
A core part of this role involves identifying upsell and cross-sell opportunities within existing accounts, preparing proposals, and securing additional business to meet annual revenue targets. This position suits someone highly organised, confident in communication, commercially aware, and passionate about delivering best-in-class customer service.
Key Responsibilities:
Client Relationship Management
Act as the main point of contact for a designated portfolio of clients
Build and maintain strong, long-term relationships
Respond promptly and professionally to client queries and concerns
Sales & Revenue Growth
Identify opportunities for upselling and cross-selling
Work towards annual sales and revenue targets
Prepare and present tailored proposals, handling negotiations to secure agreements
Service Delivery Coordination
Ensure smooth delivery of services by collaborating with internal operations, support, and product teams
Monitor service levels and address issues proactively
Keep clients updated on service enhancements and product developments
Internal Collaboration
Work closely with cross-functional teams to align on service delivery
Share client feedback to support continuous improvement
Act as a liaison between clients and internal departments to ensure seamless communication
Track KPIs relating to account performance, customer satisfaction, and service delivery
Skills & Experience Required:
Experience in an Account Manager, Client Success, Customer Success, Client Account Manager, Customer Account Manager, Key Account Manager or similar role
Strong verbal and written communication skills
Proven ability in sales, upselling, or revenue-focused account management
Excellent relationship-building skills
Confident problem solver with a customer-first approach
Highly organised, able to manage multiple priorities
Comfortable working cross-functionally with varied internal teams
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Kirkham, England
Start: ASAP
Duration: Perm
Salary / Rate: £28000.00 - £32000.00 per annum + Bonus + Benefits
Posted: 2025-12-10 17:29:39
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We are working with Karcher UK seeking a highly experienced Key Account Manager with a strong background in cleaning equipment sales and experience within the Facilities Management (FM) sector.
You will join a highly successful, global market leading brand.
The role is field based working with clients maintaining and building the customer base effectively meeting customer needs.
The role is full time and permanent offering a competitive salary and generous bonus opportunities.
Being a national role ideal location would be centrally based with easy access to the motorway network.
Purpose of the role:
To drive sales growth and profitability through effective account management developing and maintaining strategic partnerships with key clients.
Gaining a deep understanding of the customer needs, market insights with a consultative approach as a trusted partner.
Key Accountabilities for the Key Account Manager:
Achieve sales target managing your account portfolio with product mix, margin and turnover
Develop strategic plans to grow and manage accounts ensuring sustainable profit
Assess and tactically grow account spend
Proactively identify and secure new key accounts within the FM sector
Build, nurture and develop strong relationships with key stakeholders to maximise opportunity
Work closely with internal teams to ensure effective communication and an efficient process
Contribute to contract renewal dates, best practice and knowledge sharing to support continuous improvement
Participate in key account decision making, projects, new product launches, negotiations
Develop and maintain strong relationships with all internal teams to optimise efficiencies
Develop a qualified pipeline
Review and produce monthly reports on KPIs, trading, forecasting
Key Skills Required for the Key Account Manager Role:
Experience in a national key account role with cleaning equipment
Experience within Facilities Management sector
High levels of customer service
Experience in understanding procurement cycle would be an advantage
Excellent negotiation and influencing skills
Confident communication skills
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
What's in it for you?
You will receive a comprehensive induction plan to the company and role with plenty of support.
The role offers a competitive salary and generous bonus opportunities, company car, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
The offices are modern bright and offer great facilities.
....Read more...
Type: Permanent Location: Manchester, England
Start: 01/02/2026
Duration: permanent
Salary / Rate: competitive salary and bonus
Posted: 2025-12-10 16:26:06
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Our client, a leading European manufacturer of sustainable products, is looking for a dedicated Account Executive to join their team in Aylesford.
This is a great opportunity to play a key role in their customer service and sales operations, contributing directly to the company's continued growth and success.
Position Overview:
As an Account Executive, you will be the first point of contact for customers, distributors, and contractors.
Your role is central to providing an excellent customer experience.
You will manage incoming enquiries, process orders, and proactively engage with existing customers to identify new sales opportunities, ensuring a smooth and efficient service from start to finish.
Responsibilities:
- Serve as the main contact for all customer enquiries by phone and email.
- Process customer orders accurately using the company's ERP system.
- Proactively follow up with customers regarding their orders and requirements.
- Use CRM data to identify and target sales opportunities.
- Collaborate with internal teams to ensure on-time deliveries.
- Support the external sales team with quotations and projects.
- Maintain accurate and up-to-date records in the CRM system.
- Contribute ideas to improve customer service and efficiency.
Requirements:
- Proven experience in a sales support or customer service role.
- Excellent written and verbal communication skills.
- Strong attention to detail and a high level of accuracy.
- Proficient with CRM/ERP systems and Microsoft Office, especially Excel.
- A proactive and solution-focused approach to solving problems.
- Ability to prioritise tasks in a fast-paced environment.
- A team player with strong organisational skills.
Benefits:
Annual 10% bonus
25 days holiday plus bank holidays
Wellbeing days or membership
Company pension scheme
Excellent working hours (8am-5pm Mon-Thurs, 8am-2.30pm Fri)
Alongside these benefits, you will join a collaborative and positive team.
This company fosters a culture of continuous improvement and supports its employees to achieve great results together.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Aylesford, England
Start: 12/01/2026
Salary / Rate: £30000 - £35000 per annum + + Bonus + Benefits
Posted: 2025-12-10 12:31:30
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JOB DESCRIPTION
The EHS Director is accountable for the implementation of RPM, Tremco CPG Inc.
and USA standards and programs through the North American regional EHS Managers.
Job Family Key Accountabilities:
Client / Customer Service
Develop and communicate standards of EHS&S code of conduct, ensure mutual understanding, and mitigate exposure to hazardous / undesirable conditions in our business operations and product uses.
Enterprise Operations Support
Leads the development and implementation of comprehensive regulatory compliance programs in the areas of occupational health and safety, hazardous materials management, environmental management, transportation materials safety, security, and product compliance.
Interprets regulations, develops legislatively compliant, organizationally appropriate standards for Tremco North American businesses.
Conducts EHS&S audits, documents statistics with respect to EHS&S program compliance and makes recommendations with respect to annual safety program changes and objectives.
Represents Tremco with professional organizations, regulatory bodies, and government agencies, and acts as primary point of contact for Tremco Group EHS&S compliance systems.
May act as expert witness in the event of investigations and legal proceedings.
Research and Innovation
Maintains up-to-date knowledge and relevant documentation with respect to North American EHS&S rules, regulations, and legislation, as applicable to business operations and product mix.
Research best practices and investigates program innovations, both broadly and with respect to chemicals manufacturing, distribution, and disposal, and makes recommendations regarding policy gaps and program improvement opportunities.
Prepares recommendations with respect to pending or anticipated changes in legislation, and develops proactive, cost-effective program options in support of chemical products and regulatory changes.
Team Membership
Serve as a resource to Tremco North American operations regarding policies, standards, and best practices with respect to EHS&S compliance, hazardous materials management, and product compliance.
Environmental, Health, Safety, and Security
Is responsible and leads by example the EHS&S and product programs, codes, compliance, systems, and training for the facility.
Develops and implements North American-wide programs for EHS&S and product codes compliance and delivers tools and training to ensure organizational compliance with regulations and best practices.
Identifies and corrects non-code compliant processes by formal audits and makes recommendations to rectify compliance issues and mitigate risk of accident / liability.
Ensures that all North American business units are aware of, and that programs are in place to train and resource employees to comply with Tremco's EHS&S and product standards.
Functional Family Key Accountabilities:
People Leadership / Supervision
Assesses EHS&S human resources requirements in medium and long term and prepares plans to develop and/or recruit needed talent to achieve organization objectives.
Fiscal Responsibility
Prepares, implements, and monitors the Capital Investments in North American operations and takes action to ensure that EHS Standards are updated as appropriate to conform to the business investments.
Provides analysis and recommendations with respect to financial implications of product, program, and regulatory changes, including cost / benefit analysis of program improvements to mitigate the financial impact of EHS&S related accidents / incidents and product stewardship.
Performance Goals, Targets and Standards
Establishes regulatory guidelines and performance standards in the areas of North American EHS&S risks, chemical and product identification, and labeling, and conducts ongoing audits and reporting with respect to program compliance.
Assist the North American business units with investigating serious EHS&S related accidents, incidents and program and product breaches.
Prepares evaluative reports and recommendations and implements new program measures to mitigate continuing / future risk.
Business Planning
Provide guidance to North American business unit leaders to ensure that near and long-term operational plans are compliant with organizational and jurisdictional EHS&S standards.
Develop standards to meet ongoing and developing requirements in the areas of training, audit, and reporting.
As a resource to the management teams, provide feedback to senior management regarding feasibility / advisability of business strategy from a regulatory compliance and EHS&S best practices perspective.
Qualifications
University degree in Natural Sciences (Chemistry, Engineering, Environmental Sciences, or Safety Sciences) coupled with formal training in the areas of occupational health and safety, plus 7 to 10 years' experience leading and contributing to compliance and regulatory policy and program development in a materials processing environment, preferably in the chemical processing industry.
Board of Certified EHS Professional - Certified Safety Professional certificate, Certified Industrial Hygienist (CIH) or Certified Environmental Manager (CEM).
Competencies
Broad understanding of North American regulatory compliance requirements, risk assessment and mitigation programs in multiple jurisdictions.
Ability to inspire others to commit to and achieve EHS&S program goals and performance measures in a production environment with varying levels of literacy and educational background.
Ability to develop a business case for new program development / program modification.
Ability to manage program administration requirements across multiple, disparate (production, distribution, warehousing, sales, and marketing) divisions.
Travel
Ongoing local travel to support N.E.
Ohio operations.
20-30% Travel outside of N.E.
Ohio.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-12-10 06:08:07
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JOB DESCRIPTION
DAP is looking to hire Customer Service Representative at our Fenton, MO Location. The customer is everything at DAP and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Assist customers in both USA and Canada locations in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
REQUIREMENTS:
Must be able to work 8:30 am - 5:00 pm High School (or equivalent) Effective communications skills - verbal and written, SAP experience a plus Grace under pressure - remain positive and focused to the task at hand Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Fenton, Missouri
Posted: 2025-12-10 06:08:06
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable.
Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree in Business, or equivalent experience and/or training required
EXPERIENCE:
A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-12-10 06:07:57
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JOB DESCRIPTION
Job Title: Senior Brand Manager - Consumer Cleaners Segment
Location: Vernon Hills, IL
Department: Rust-Oleum US Brand Management
Reports To: Director, Product Management - Cleaners
Direct Reports: No
Ignite Growth.
Shape the Future.
Leave a Legacy.
Rust-Oleum is more than a global leader in protective paints and coatings, we're a brand powerhouse with a bold vision for the future.
Our Cleaners platform is on the rise, and we're looking for a trailblazing Senior Brand Manager to lead the charge in transforming our Moldex and Krud Kutter brands into leading household names.
If you thrive in fast-paced, entrepreneurial environments and are driven by the thrill of building something meaningful, this is your moment.
What You'll Do
As Senior Brand Manager, you'll be the strategic force behind two of our most exciting consumer cleaning brands.
You'll blend creativity with analytics, vision with execution, and strategy with hustle.
You'll own the brand story, shape the brand portfolio and lead cross-functional teams to bring bold ideas to life.
Brand Strategy & Activation
Craft and execute brand strategies that break through the clutter and resonate with consumers
Champion digital-first marketing campaigns that build awareness, engagement and fuel growth
Collaborate with Sales, Demand Generation and Digital Hub teams to ensure seamless go-to-market execution
Monitor competitive activity and consumer trends to stay ahead of the curve
Innovation & Product Development
Lead the development of new products that excite consumers and disrupt the category
Own brand P&Ls and drive profitability through smart portfolio management and pricing strategies
Build compelling business cases for innovation, backed by data and consumer insights
Guide products through the stage-gate process from concept to shelf
Team Culture & Influence
Influence cross-functional partners with clarity, confidence and conviction
Support our team culture of creativity, accountability and continuous improvement
What You Bring
Bachelor's degree in Business, Marketing, or related field (MBA preferred)
10+ years of brand management experience, ideally within the Cleaners category
Proven success in launching and scaling consumer brands
Strong financial acumen and analytical skills
A creative, entrepreneurial mindset with a bias for action
Exceptional communication and storytelling abilities
Experience with EPA-registered products and eCommerce is a plus
Why Rust-Oleum Cleaners?
We're a team that values bold ideas, diverse perspectives and fearless execution.
As part of the Cleaners team, you'll have the autonomy to make big decisions, the support to take smart risks and the opportunity to leave a lasting mark on brands that matter.
Ready to build something extraordinary?
Join us and help shape the future of clean.
Salary Range: $115,000 - $150,0000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9.5 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-12-10 06:07:54
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JOB DESCRIPTION
Job Title: Senior Brand Manager - Consumer Cleaners Segment
Location: Vernon Hills, IL
Department: Rust-Oleum US Brand Management
Reports To: Director, Product Management - Cleaners
Direct Reports: No
Ignite Growth.
Shape the Future.
Leave a Legacy.
Rust-Oleum is more than a global leader in protective paints and coatings, we're a brand powerhouse with a bold vision for the future.
Our Cleaners platform is on the rise, and we're looking for a trailblazing Senior Brand Manager to lead the charge in transforming our Moldex and Krud Kutter brands into leading household names.
If you thrive in fast-paced, entrepreneurial environments and are driven by the thrill of building something meaningful, this is your moment.
What You'll Do
As Senior Brand Manager, you'll be the strategic force behind two of our most exciting consumer cleaning brands.
You'll blend creativity with analytics, vision with execution, and strategy with hustle.
You'll own the brand story, shape the brand portfolio and lead cross-functional teams to bring bold ideas to life.
Brand Strategy & Activation
Craft and execute brand strategies that break through the clutter and resonate with consumers
Champion digital-first marketing campaigns that build awareness, engagement and fuel growth
Collaborate with Sales, Demand Generation and Digital Hub teams to ensure seamless go-to-market execution
Monitor competitive activity and consumer trends to stay ahead of the curve
Innovation & Product Development
Lead the development of new products that excite consumers and disrupt the category
Own brand P&Ls and drive profitability through smart portfolio management and pricing strategies
Build compelling business cases for innovation, backed by data and consumer insights
Guide products through the stage-gate process from concept to shelf
Team Culture & Influence
Influence cross-functional partners with clarity, confidence and conviction
Support our team culture of creativity, accountability and continuous improvement
What You Bring
Bachelor's degree in Business, Marketing, or related field (MBA preferred)
10+ years of brand management experience, ideally within the Cleaners category
Proven success in launching and scaling consumer brands
Strong financial acumen and analytical skills
A creative, entrepreneurial mindset with a bias for action
Exceptional communication and storytelling abilities
Experience with EPA-registered products and eCommerce is a plus
Why Rust-Oleum Cleaners?
We're a team that values bold ideas, diverse perspectives and fearless execution.
As part of the Cleaners team, you'll have the autonomy to make big decisions, the support to take smart risks and the opportunity to leave a lasting mark on brands that matter.
Ready to build something extraordinary?
Join us and help shape the future of clean.
Salary Range: $115,000 - $150,0000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9.5 paid holidays and two floating holidays per year.
You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-12-10 06:07:53
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JOB DESCRIPTION
DAP is looking to hire Customer Service Representative at our Fenton, MO Location. The customer is everything at DAP and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Assist customers in both USA and Canada locations in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
REQUIREMENTS:
Must be able to work 8:30 am - 5:00 pm High School (or equivalent) Effective communications skills - verbal and written, SAP experience a plus Grace under pressure - remain positive and focused to the task at hand Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Fenton, Missouri
Posted: 2025-12-10 06:07:53
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JOB DESCRIPTION
The EHS Director is accountable for the implementation of RPM, Tremco CPG Inc.
and USA standards and programs through the North American regional EHS Managers.
Job Family Key Accountabilities:
Client / Customer Service
Develop and communicate standards of EHS&S code of conduct, ensure mutual understanding, and mitigate exposure to hazardous / undesirable conditions in our business operations and product uses.
Enterprise Operations Support
Leads the development and implementation of comprehensive regulatory compliance programs in the areas of occupational health and safety, hazardous materials management, environmental management, transportation materials safety, security, and product compliance.
Interprets regulations, develops legislatively compliant, organizationally appropriate standards for Tremco North American businesses.
Conducts EHS&S audits, documents statistics with respect to EHS&S program compliance and makes recommendations with respect to annual safety program changes and objectives.
Represents Tremco with professional organizations, regulatory bodies, and government agencies, and acts as primary point of contact for Tremco Group EHS&S compliance systems.
May act as expert witness in the event of investigations and legal proceedings.
Research and Innovation
Maintains up-to-date knowledge and relevant documentation with respect to North American EHS&S rules, regulations, and legislation, as applicable to business operations and product mix.
Research best practices and investigates program innovations, both broadly and with respect to chemicals manufacturing, distribution, and disposal, and makes recommendations regarding policy gaps and program improvement opportunities.
Prepares recommendations with respect to pending or anticipated changes in legislation, and develops proactive, cost-effective program options in support of chemical products and regulatory changes.
Team Membership
Serve as a resource to Tremco North American operations regarding policies, standards, and best practices with respect to EHS&S compliance, hazardous materials management, and product compliance.
Environmental, Health, Safety, and Security
Is responsible and leads by example the EHS&S and product programs, codes, compliance, systems, and training for the facility.
Develops and implements North American-wide programs for EHS&S and product codes compliance and delivers tools and training to ensure organizational compliance with regulations and best practices.
Identifies and corrects non-code compliant processes by formal audits and makes recommendations to rectify compliance issues and mitigate risk of accident / liability.
Ensures that all North American business units are aware of, and that programs are in place to train and resource employees to comply with Tremco's EHS&S and product standards.
Functional Family Key Accountabilities:
People Leadership / Supervision
Assesses EHS&S human resources requirements in medium and long term and prepares plans to develop and/or recruit needed talent to achieve organization objectives.
Fiscal Responsibility
Prepares, implements, and monitors the Capital Investments in North American operations and takes action to ensure that EHS Standards are updated as appropriate to conform to the business investments.
Provides analysis and recommendations with respect to financial implications of product, program, and regulatory changes, including cost / benefit analysis of program improvements to mitigate the financial impact of EHS&S related accidents / incidents and product stewardship.
Performance Goals, Targets and Standards
Establishes regulatory guidelines and performance standards in the areas of North American EHS&S risks, chemical and product identification, and labeling, and conducts ongoing audits and reporting with respect to program compliance.
Assist the North American business units with investigating serious EHS&S related accidents, incidents and program and product breaches.
Prepares evaluative reports and recommendations and implements new program measures to mitigate continuing / future risk.
Business Planning
Provide guidance to North American business unit leaders to ensure that near and long-term operational plans are compliant with organizational and jurisdictional EHS&S standards.
Develop standards to meet ongoing and developing requirements in the areas of training, audit, and reporting.
As a resource to the management teams, provide feedback to senior management regarding feasibility / advisability of business strategy from a regulatory compliance and EHS&S best practices perspective.
Qualifications
University degree in Natural Sciences (Chemistry, Engineering, Environmental Sciences, or Safety Sciences) coupled with formal training in the areas of occupational health and safety, plus 7 to 10 years' experience leading and contributing to compliance and regulatory policy and program development in a materials processing environment, preferably in the chemical processing industry.
Board of Certified EHS Professional - Certified Safety Professional certificate, Certified Industrial Hygienist (CIH) or Certified Environmental Manager (CEM).
Competencies
Broad understanding of North American regulatory compliance requirements, risk assessment and mitigation programs in multiple jurisdictions.
Ability to inspire others to commit to and achieve EHS&S program goals and performance measures in a production environment with varying levels of literacy and educational background.
Ability to develop a business case for new program development / program modification.
Ability to manage program administration requirements across multiple, disparate (production, distribution, warehousing, sales, and marketing) divisions.
Travel
Ongoing local travel to support N.E.
Ohio operations.
20-30% Travel outside of N.E.
Ohio.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-12-10 06:07:29
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is intended as a hybrid position, working part of each week on campus, and partially remote.
GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable.
Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree in Business, or equivalent experience and/or training required
EXPERIENCE:
A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment
OTHER SKILLS AND ABILITIES:
Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-12-10 06:07:27
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Location: Birmingham (Office based) Salary: £25,000 per annum (with review after probation) Opportunities for progression into sales | Supportive training environment | Long-established company
Are you a science graduate looking to kick-start your career in a company where your contribution really matters.
We are looking for a Customer Service Officers to join a well-established, science-led organisation passionate about providing exceptional service to their clients across the lab supplies and life sciences sector.
You'll be working alongside a collaborative, down to earth team who care about what they do, in a varied role where no two days are quite the same.
There's a strong progression path into technical sales for those who are commercially minded, but just as much support for someone who wants to stay in a customer service or operations route too.
What you'll be doing:
Processing and analysing sales orders
Preparing accurate customer quotations and managing price lists
Providing exceptional support to internal teams and field sales (e.g.
managing follow-ups, sample requests, appointments)
Investigating and resolving customer queries (including technical issues)
Taking ownership of customer complaints and ensuring successful resolutions
Supporting continuous improvement by suggesting new ideas and efficiencies
Raising purchase orders and coordinating delivery expectations
Supporting office support and finance tasks (invoicing, remittance advice, credit control)
What you'll need:
A Life Science degree
Strong communication skills written and verbal
Confident IT skills, especially MS Excel
A proactive, helpful attitude and a genuine interest in customer service
Able to work independently and as part of a collaborative team
A positive, curious mindset and a willingness to get stuck in!
What's in it for you?
Starting salary of £25,000, reviewed after probation
Clear development pathway - with potential to move into sales if that's your interest
Full support and training from a friendly, knowledgeable team
Modern, well-equipped office with parking, a kitchen and on-site gym
25 days holiday + bank holidays + Christmas shutdown
Pension scheme
A business that values its people and gives you room to grow
If you're keen to build your career in a meaningful, science-led environment and want to join a company where you'll be supported from day one, we'd love to hear from you.
....Read more...
Type: Permanent Location: Birmingham, England
Start: 05/01/2026
Salary / Rate: Up to £25000 per annum + training and progression
Posted: 2025-12-09 14:16:34
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We have a new opportunity for a CRM Manager to be joining a progressive company in Banbury on a full time, permanent basis.
You will lead and own the CRM strategy for the UK and Ireland and managing all areas of the CRM (MS Dynamics 365) and its interface with all the key departments in the business.
You will be responsible for leading the CRM team (three people) on all day-to-day operational aspects of the system, ensuring efficiency in training, supporting management, technical roll outs and updates, automation, reporting and analytics, and master data (SAP) integration.
You will also be leading and project managing an annual plan for system and process improvements.
As CRM Manager you will be responsible for:
Managing and coaching the CRM team and resources in order to deliver strategic business priorities and growth efficiently
Setting out, communicating and executing an annual CRM strategy and plan to meet UK and Ireland business, Head Office and Departmental objectives
Establishing strong relationships with key Internal and Head Office stakeholders
Providing regular reporting and analysis on both operational and commercial CRM usage setting clear benchmarks and recommendations for improvement
Being the voice and champion of CRM and its role in the business
Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions
Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance tracking
Proactively following CRM market and system developments and opportunities, especially Microsoft Dynamics 365 and associated applications
Effectively project managing system updates and roll outs managing department and key stakeholders in line with business critical priorities
Providing frameworks for sales operations, including pipeline management, forecasting, and performance analysis
Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping
Owning and managing any system costs and budgets associated with the CRM team and platform
Overseeing system integrations, software implementations, and infrastructure upgrades
Managing lead generation and external data / system partners effectively, ensuring strong cross functional collaboration with sales and telesales teams
Collaborating with IT, customer support, master data and sales teams to implement and optimise commercial applications
Data analysis across B2B and B2C databases, extracting valuable insights and informing clear actionable recommendations
Ensuring compliance with data security, privacy regulations, and industry best practices
Monitoring system performance, troubleshoot technical issues, and implement solutions to enhance uptime and efficiency
Managing and working alongside the CRM specialists to support a number of administrative tasks
As CRM Manager you must be/have:
CRM experience, preferably MS Dynamics 365 or Salesforce or Oracle
SAP preferred, not essential
A good understanding of data analytics
Strong management and leadership skills
Excellent commercial acumen
Operational and strategic approach
What's in it for you?
The salary is up to £55,000 DOE.
The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with one hour for lunch, hybrid working.
You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: Banbury, England
Start: 05/01/2026
Salary / Rate: Up to £55000 per annum + hybrid working, 26 days holiday
Posted: 2025-12-09 10:53:17
