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JOB DESCRIPTION
General Purpose of the Job:
WTI has established a Safety Solutions Team as a revenue-generating team within WTI designed to expand and create new rooftop opportunities for safety inspections, installations, and overall property owner reassurance for OSHA/ANSI compliance, supporting both Tremco Roofing and WTI.
Essential Duties and Responsibilities:
List the job's essential or most important functions and responsibilities of the Safety Service Representative (SSR).
Include all important aspects of the job - whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Integrate safety into the roofing traditional sale process, WTI GC and GS sale processes. Evaluate and develop qualified leads and inspection assessments/reports for OSHA compliance to support the roofing sales representatives with the most current, up-to-date product selection, pricing, and installation processes. Provide product quotes for property owners, sales representatives, Tremco contractors, WTI construction/project managers, WTI field management, or any others as directed. Responsible for contributing to, validating, and signing off on all proposals and specifications.
Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of eBuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Responsible for updating regional administration with copies of proposals and providing all data needed to maintain proposal metrics for any region supported. Continually measure the impact of activities and adapt and refine the program of delivery with the Safety Solutions Director as necessary. Establish metrics and benchmark data, develop reports for specific programs and initiatives, and report outcomes to employees, stakeholders, and outside partners. Create and maintain a database of outreach contacts to foster and develop collaborative partnerships. Visit property owner/management customer locations and assess their rooftop safety needs, schedule inspections/assessments, provide fall protection presentations, or any other on-site activities as directed. Coordinate assessments, engineering assessments, training, and/or fall hazard risk inspections with outside partners. Prepare estimates using the electronic tools provided (i.e., spreadsheets, apps, etc.). Develop relationships with regional teams including but not limited to, sales reps, CSS, program managers, regional business managers, field supervisors, and field technicians. Develop processes and protocols for engaging sales representatives, customers, and contractors in alignment with regional and company objectives. Proactively identify potential barriers to participant success and work within WTI and outside agencies to deliver solutions. Provide excellent customer service to employees and outside partners. Meet deadlines for all reports, data, publications, and quotes requests. Travel as needed to visit customer locations and projects for project review, QC, customer presentations, quotes, and any other visit needed to promote or support the team. Work with WTI management to continually devise and implement process improvements and align programming to meet current and future company needs. Additional duties as assigned by supervisor.
Other Skills and Abilities:
Ability to work on multiple projects and responsibilities concurrently. Strong analytical and problem-solving skills. Comfortable managing difficult situations, showing high professional maturity, resiliency, and adaptability. Ability to work both independently and in a highly collaborative manner. Ability to establish priorities, goals, objectives, and timelines. Creativity, ability to navigate ambiguity, and resourcefulness. Ability to provide efficient, timely, reliable, and courteous service in all interactions. Capacity to build and maintain effective professional relationships. Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.). Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.
Other Qualifications:
Ability to travel up to 50% of the time within the designated region.
Seasonal work and schedule are dependent on opportunities, which could increase travel during that time. Must be able to use Office 365 suite of programs (Word, Excel, Powerpoint) or be willing to get training. Ability to manage applications designed for the estimating and sale of safety products and services 2-4 years of experience in sales, roofing, safety systems, or a related safety field. Proven ability to develop strong, respectful relationships. Experience adapting to changing environments and navigating organizational dynamics. Demonstrated ability to maintain high levels of confidentiality, discretion, and integrity. Ability to articulate sales deliverables to employees and outside customers.
Ability to learn and retain requirements of safety including but not limited to OSHA fall protection, ladder safety, etc. Ability to analyze a situation or area and assign products based on OSHA/ANSI-trained guidelines. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulates ideas, thoughts, and views, and provides timely, frank, and direct feedback to others. Apply for this ad Online! ....Read more...
Type: Permanent Location: Charlotte, North Carolina
Posted: 2025-07-19 07:09:13
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JOB DESCRIPTION
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products.
Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Summary: The Cement Additives Process Engineer plays a pivotal role in driving business growth and profitability through strategic technical support and contribution to the sales process.
This position is tasked with providing technical support and expertise of the cement manufacturing process to our cement additive sales team and customers.
Proficiency in this role requires exceptional cement manufacturing, analytical, and communication skills to collaborate seamlessly with internal teams at Euclid Chemical and build strong, lasting relationships with external cement customers - both active and potential customers.
This is a remote position, with Euclid Chemical's main campus located in Ceveland, OH.
Responsibilities:
Serve as a technical ambassador for the Euclid Chemical cement additive sales team. Subject matter expert to provide feedback and troubleshooting information for customers. Act as a technical expert on the latest cement manufacturing technologies, equipment, and best practices to maintain Euclid Chemical's competitive edge. Deliver customer support through industrial trials, mill audits, special projects, data analysis, and detailed reporting to retain existing customers and attract new ones Compile and analyze industrial trial process data, and prepare detailed reports providing conclusions and action items from industrial trial runs. Keep thorough and updated records of activity history with active and potential cement additive customers. Design and execution of plant industrial trials and mill audits. Maintenance and operation of portable pump equipment inventory to utilize during industrial trials. Collaborate with the Cement Additives Technical Manager and Cement Lab Manager to develop new products and enhance existing lines based on market trends, competitive analysis, and industrial trial results. Work collaboratively with Euclid Chemical Cement Additives Lab team in the development and improvement of laboratory ball mill methodologies for testing materials.
Education and Experience:
Bachelor's degree in engineering (chemical or mechanical) or chemistry - master's degree is preferred. Minimum of 5-7 years of experience in cement manufacturing process control or quality management.
Skills and Qualifications:
Advanced knowledge and understanding of cement manufacturing, cement chemistry, and raw and finish mill circuit operation. Basic understanding of cement additives chemistries. Ability to interpret lab outputs (e.g., XRD, clinker microscopy, isothermal calorimetry, and physical test results) to develop customer-specific strategies and product recommendations. Proficiency with cement standards (ASTM, CSA, etc.). Strong knowledge of milling equipment, particle classifiers, circuit configurations, and pyro processes for optimizing clinker performance. Advanced knowledge of MS Office computer software: Excel, PowerPoint, Word.
Basic knowledge of MS Outlook, Teams, Edge Internet Browser. Knowledge of industry trends, including low clinker content cement production and co-grinding with alternative materials. Data analysis and report writing skills. Communication and interpersonal skills. Leadership and team management capabilities. Analytical and problem-solving abilities. The ability to design and execute plant industrial trials and mill audits.
Travel:
Willingness to travel as needed for customer meetings and plant industrial trials (up to 50%).
Why join our team? Euclid Chemical offers an attractive package for personnel, company benefits include but are not limited to:
Medical, Dental and Vision coverage Life Insurance Short Term/Long Term Disability Parental Leave 401k with company match Defined benefit pension plan Vacation and holiday time A company vehicle or car allowance
Salary Range: $110,000 - $125,000 plus annual company bonus program
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2025-07-19 07:09:02
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JOB DESCRIPTION
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide product range including decorative fashion paints, durable industrial roof repair coatings and, of course, the famous rust-fighting formula that started it all. The primary result expected from the Quality Manager will be to formulate quality control policies and control quality of laboratory and production efforts by planning, directing, and coordinating quality assurance programs.
Typical tasks for this position include (but are not limited to) the following:
Direct product testing activities throughout production cycles. Monitor performance of quality control systems to ensure effectiveness and efficiency. Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities. Analyze quality control test results and provide feedback and interpretation to production management or staff. Communicate quality control information to all relevant organizational departments, outside vendors, or contractors. Confer with marketing and sales departments to define client requirements and expectations. Create and implement inspection and testing criteria or procedures. Direct the tracking of defects, test results, or other regularly reported quality control data. Document testing procedures, methodologies, or criteria. Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
Responsibilities/Expectations:
Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies.
Required Experience:
BS in Chemistry, Chemical Engineering, or Business Management. 5-7 years of management experience in manufacturing/chemical processing environment. Ability to supervise/manage diverse group of associates and managers. Significant experience with quality programs. Good written and verbal communication skills. Proven abilities to successfully drive continuous improvement, manage multiple priorities, and multitask. Ability to work well with other peer groups. Knowledge of industrial safety regulations. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Attleboro, Massachusetts
Posted: 2025-07-19 07:08:43
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JOB DESCRIPTION
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies.
With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products.
Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Summary: The Cement Additives Process Engineer plays a pivotal role in driving business growth and profitability through strategic technical support and contribution to the sales process.
This position is tasked with providing technical support and expertise of the cement manufacturing process to our cement additive sales team and customers.
Proficiency in this role requires exceptional cement manufacturing, analytical, and communication skills to collaborate seamlessly with internal teams at Euclid Chemical and build strong, lasting relationships with external cement customers - both active and potential customers.
This is a remote position, with Euclid Chemical's main campus located in Ceveland, OH.
Responsibilities:
Serve as a technical ambassador for the Euclid Chemical cement additive sales team. Subject matter expert to provide feedback and troubleshooting information for customers. Act as a technical expert on the latest cement manufacturing technologies, equipment, and best practices to maintain Euclid Chemical's competitive edge. Deliver customer support through industrial trials, mill audits, special projects, data analysis, and detailed reporting to retain existing customers and attract new ones Compile and analyze industrial trial process data, and prepare detailed reports providing conclusions and action items from industrial trial runs. Keep thorough and updated records of activity history with active and potential cement additive customers. Design and execution of plant industrial trials and mill audits. Maintenance and operation of portable pump equipment inventory to utilize during industrial trials. Collaborate with the Cement Additives Technical Manager and Cement Lab Manager to develop new products and enhance existing lines based on market trends, competitive analysis, and industrial trial results. Work collaboratively with Euclid Chemical Cement Additives Lab team in the development and improvement of laboratory ball mill methodologies for testing materials.
Education and Experience:
Bachelor's degree in engineering (chemical or mechanical) or chemistry - master's degree is preferred. Minimum of 5-7 years of experience in cement manufacturing process control or quality management.
Skills and Qualifications:
Advanced knowledge and understanding of cement manufacturing, cement chemistry, and raw and finish mill circuit operation. Basic understanding of cement additives chemistries. Ability to interpret lab outputs (e.g., XRD, clinker microscopy, isothermal calorimetry, and physical test results) to develop customer-specific strategies and product recommendations. Proficiency with cement standards (ASTM, CSA, etc.). Strong knowledge of milling equipment, particle classifiers, circuit configurations, and pyro processes for optimizing clinker performance. Advanced knowledge of MS Office computer software: Excel, PowerPoint, Word.
Basic knowledge of MS Outlook, Teams, Edge Internet Browser. Knowledge of industry trends, including low clinker content cement production and co-grinding with alternative materials. Data analysis and report writing skills. Communication and interpersonal skills. Leadership and team management capabilities. Analytical and problem-solving abilities. The ability to design and execute plant industrial trials and mill audits.
Travel:
Willingness to travel as needed for customer meetings and plant industrial trials (up to 50%).
Why join our team? Euclid Chemical offers an attractive package for personnel, company benefits include but are not limited to:
Medical, Dental and Vision coverage Life Insurance Short Term/Long Term Disability Parental Leave 401k with company match Defined benefit pension plan Vacation and holiday time A company vehicle or car allowance
Salary Range: $110,000 - $125,000 plus annual company bonus program
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Cleveland, Ohio
Posted: 2025-07-19 07:08:43
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JOB DESCRIPTION
Objective: The Technical Manager is responsible for ensuring the delivery of high-quality products, robust Quality Assurance (QA) and Control (QC), compliance with regional regulations, support of customers/field initiatives, and effective operations of the laboratory and teams.
This capability is required for Kop-Coat core segments in Wood Preservation and Farm & Forest.
This leadership role is aligned with market, customer, industry, and business objectives.
The incumbent is expected to interact with customer/industry stakeholders to understand and perform to evolving requirements.
Essential Functions
Technical Leadership: Provide strategic and hands-on leadership across formulations, QA/QC, field technical support, and regulatory compliance.
Supervise all laboratory operations, ensuring accurate, efficient, compliant testing and reporting of raw materials and finished goods. Contribute, maintain, and manage product project priorities to ensure deadlines are met. Ensure all lab activities and products comply with relevant legal regulations and standards (e.g., EPA, EHS, ACVM, APVMA, MPI, HSNO) and other relevant frameworks.
Manage technical aspects of product development from formulation, scale-up, final product testing, and commercialization to drive process improvements, troubleshooting, and manufacturing excellence. Investigate customer/sales factors to optimize formula design and other technical elements, including but not limited to integration with field trial activities (primarily, not exclusively for established portfolios). Continuous development of CSC capabilities (personnel, facility, etc.).
Reporting & Communication: Set and track quality and technical performance KPIs, report results, risks, and improvement plan. Coordinate technical documentation, validation protocols, and reports as requested.
Communicate effectively across departments and with key stakeholders. Establish, communicate, and update quarterly team member responsibilities and goals. Establish collaborative leadership relationships within RPM businesses.
Knowledge: Stay current with industry trends and emerging marketing technologies.
Contribute to the development of profitable platforms across all segments/markets. Develop knowledge and educate staff on analytical chemistry, formulation science, method development, stability, and compliance standards. Up-to-date knowledge of technical advances in field application techniques, product delivery systems, and quality control innovations. Further knowledge and education regularly through workshops, research, and seminars, and share best practices with functional teams.
Teamwork: Foster a collaborative culture of ownership, learning, and continuous improvement. Promote cross-functional alignment between Technical, Operations, Commercial, and Field support teams across all segments. Encourage team involvement in safety, innovation, and quality culture initiatives. Prepare and present project priorities to stakeholders as requested. Manage project timelines and budgets to ensure on-time, high-quality deliverables. Carry out other related tasks as required.
Skills and Qualifications
Education: Bachelor's degree in a scientific or technical field, or equivalent experience.
Advanced education is preferred.
Experience: 7+ years of experience in a laboratory setting, preferably in a relevant technical leadership role.
Core Skills
Proven ability to direct and coach others towards achievements. Thorough knowledge of applicable chemistry, laboratory equipment, techniques, and procedures.
Strong problem-solving and critical-thinking skills.
Proficiency in relevant software and data analysis tools.
Soft Skills
Strong organizational and multitasking skills.
Excellent interpersonal and communication skills.
Ability to work effectively in a team environment.
Ability to work independently and under pressure.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Pittsburgh, Pennsylvania
Posted: 2025-07-18 15:11:30
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The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Product Specialist Engineer
Office Based (Sussex) 2 days per week, working from home 3 days per week.?
The role will primarily consist of providing remote Hardware support for a portfolio of instruments and solutions as well as customer and employee? training.
?
The scope of support includes customers and colleagues within the UK, Ireland, Denmark, Finland, Norway and Sweden.
You will excel in the art of troubleshooting and pride yourself in providing excellent customer service??
As part of your Customer Support role, you will focus on:?
Remotely providing a solution focus to Hardware problem resolution to customers?
Providing remote support to field employees in the region;?
Ensuring proper complaint handling and documentation in compliance with their Quality System.
Ensuring customer satisfaction in coordination with Field Teams and Sales Managers.
Completing special projects.??
Being involved in Complaint Review, Analysis and Trending processes based on performance metrics.
Supporting their sales organizations with instrument/system demonstrations and the provision of technical responses as part of the tender process.?
?There will be an intensive initial introduction training for the first six months of the position some of which will be in their European training centers.
Thereafter, you will also be required to attend periodic training on customer support operations and product offerings at various locations.?
Benefits of the Product Specialist Engineer
£52,170 basic salary with some flex potentially depending on experience
Bonus 12% of Salary
Group Income Protection
Employee Assistance Programme
Pension
Life Assurance
Benefit Funding
The Ideal Person for the Customer Support Engineer
Must be a time served field engineer looking to come off the road and tools and work in a remote support role?
Must have an engineering qualification, Bsc or HNC or equivalent?
Ideally you will have clinical pathology diagnostics experience??
Will look at other complex medical equipment such as MRI systems?
You will have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge?
A logical and process-driven mindset driven & ability to manage personal time??
Disciplined to deliver service support in line with service KPIs??
Quick learner?with innovative and continual improvement mind-set??
Proven track record of troubleshooting experience??
Knowledge of Customer Relationship Management??
If you think the role of Product Specialist Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no.
0208 629 5135
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Haywards Heath, Crawley, East Grinstead, Brighton, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £52170 - £52170 Per Annum Excellent Benefits
Posted: 2025-07-18 12:08:19
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Sales Associate Internship
This is a 12-week internship programintended to prepare the intern with tools needed to advance to a Sales Associate in the Roofing Sales Training program.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The sales intern will work in the field in collaboration with Tremco Roofing Field Advisors and the Tremco Roofing Training Department over 12 weeks to learn the skills needed to be successful in any field sales position at Tremco Roofing.
Interns will gain firsthand working knowledge of material and service sales in addition to learning about other core business functions, including manufacturing, R&D, Product Management, Technical, Marketing and operations.
Interns will also have the unique opportunity of shadowing members of the executive management team.
The Tremco Roofing Field Sales Internship Program provides an exciting opportunity for students interested in gaining real-world experience in the roofing manufacturing and building science industry.
The program is designed to expose interns to a variety of roles within the organization, including manufacturing, research and development, sales and marketing, and operations.
Interns will work on a variety of projects and assignments throughout the program, culminating in a final project and presentation to company leadership.
This internship provides a unique opportunity to gain hands-on experience, build professional skills, and contribute to the success of a leading company in the industry. Key Responsibilities: Work on assignments and projects in various departments of the organization, including manufacturing, research and development, sales and marketing, and operations Develop and implement process improvements, conduct market research, analyze inventory data, and more Attend meetings and collaborate with colleagues across the organization to gain exposure to various aspects of the business Participate in the company's orientation program to learn about company policies, safety procedures, and internship goals and expectations Develop a final project and present findings to company leadership
SKILLS AND ABILITIES:
Strong written and verbal communication skills Ability to work independently and as part of a team Strong analytical and problem-solving skills Ability to manage multiple projects and deadlines Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-17 23:10:49
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region.
This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives.
Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary.
The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees.
With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s).
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
Assess daily operational situations for crisis management, safety, and escalation protocol.
Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc.
Travel to job sites as needed to support account resources (including rooftop projects).
Travel to customer or sales meetings to support business or account activities.
Accountable for regional cost/budget variance & profitability as it relates to General Contracting.
Accountable for regional Quality Assurance.
Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement.
Ensure Construction Managers are setting project timelines and goals.
Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management.
Participate in the Preventive and Corrective Action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements.
Further approvals may be needed.
Ensure the region's profitability by effectively managing the team and processes with the available tools.
Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e., pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Assist when needed with change order negotiation and approval.
Regular communication with the Regional Business Manager regarding:
Safety compliance
Project approvals, planning, and results.
Personnel and process management
Any issues related to the above that will require collaboration or elevation of authority.
Holding Construction Managers Accountable for the following Metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs.
in queue
#/$ Wins vs.
Losses
Profit Margin of Wins vs.
Losses
Construction (Execution):
# of projects w/in (time &/or $) budget +/- X%
Contractor Management:
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer:
Review the overall project quality score
Forecasting POC for work in progress for projected revenue purposes
Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly.
QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of line items and helping on complex bids to develop line items for projects.
Deep understanding of all Construction Management tasks
Deep knowledge of Tremco / WTI policies and procedures.
Understanding of financial reports
Understanding of superintendent roles & responsibilities
Understanding of the various Cooperative Purchasing options available in the region.
Understanding of State and Local construction code compliance.
Understanding of Tremco, WTI, and OSHA safety requirements.
Communications:
Superior written, verbal, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps.
Able to create performance reporting.
24-hour response to all inquiries.
Computer Literacy:
e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard.
Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes
Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.)
Excellent written and verbal communication skills, including the ability to make professional presentations to others
Must have excellent organizational skills to multitask in a fast-paced environment
Must be able to create strategic plans and measure and analyze results
Strong problem resolution skills with the ability to effectively communicate with all personality types
Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.)The salary range for applicants in this position generally ranges between $102,000 and $127,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-07-17 23:10:30
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Sales Associate Internship
This is a 12-week internship programintended to prepare the intern with tools needed to advance to a Sales Associate in the Roofing Sales Training program.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The sales intern will work in the field in collaboration with Tremco Roofing Field Advisors and the Tremco Roofing Training Department over 12 weeks to learn the skills needed to be successful in any field sales position at Tremco Roofing.
Interns will gain firsthand working knowledge of material and service sales in addition to learning about other core business functions, including manufacturing, R&D, Product Management, Technical, Marketing and operations.
Interns will also have the unique opportunity of shadowing members of the executive management team.
The Tremco Roofing Field Sales Internship Program provides an exciting opportunity for students interested in gaining real-world experience in the roofing manufacturing and building science industry.
The program is designed to expose interns to a variety of roles within the organization, including manufacturing, research and development, sales and marketing, and operations.
Interns will work on a variety of projects and assignments throughout the program, culminating in a final project and presentation to company leadership.
This internship provides a unique opportunity to gain hands-on experience, build professional skills, and contribute to the success of a leading company in the industry. Key Responsibilities: Work on assignments and projects in various departments of the organization, including manufacturing, research and development, sales and marketing, and operations Develop and implement process improvements, conduct market research, analyze inventory data, and more Attend meetings and collaborate with colleagues across the organization to gain exposure to various aspects of the business Participate in the company's orientation program to learn about company policies, safety procedures, and internship goals and expectations Develop a final project and present findings to company leadership
SKILLS AND ABILITIES:
Strong written and verbal communication skills Ability to work independently and as part of a team Strong analytical and problem-solving skills Ability to manage multiple projects and deadlines Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-17 23:10:21
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An Opportunity Has Arisen for a Billing Assistant to join a well-established drainage and plumbing services company delivering responsive and efficient solutions to a diverse customer base.
As a Billing Assistant, you will be supporting the billing function to ensure accurate invoicing and timely client communication.
This full-time office based role offers benefits and a salary range of £25k - £28k for 37.5-hour work week.
You Will Be Responsible For:
* Producing accurate invoices aligned with service agreements and job records
* Managing uploads and data entry within client billing portals
* Monitoring and resolving client billing queries and credit notes
* Coordinating with internal teams to ensure correct job-to-invoice information
* Maintaining billing records and schedules based on completed works
* Identifying and proposing improvements in billing procedures and systems
What We Are Looking For
* Previously worked as a Billing Assistant, Billing Administrator, Accounts Assistant, Billing Coordinator, Accounts Receivable Assistant, Accounts Administrator, Sales Ledger Clerk or in a similar role.
* At least 2 years of experience in billing, accounts, or finance administration within a commercial or service-led environment
* Prior experience using client portals and invoicing systems
* Confidence in handling customer communication both over the phone and by email
* Comfortable using MS Excel
* Knowledge of Sage or equivalent software is advantageous
What's on Offer
* Competitive salary
* On-site parking
* Regular company social events
* Referral programme
* Pension scheme
* Professional development and training tailored to your career growth
* 28 days annual leave including bank holidays, with potential for additional golden days
* Employee perks including discounts on retail and wellbeing services
This is a fantastic opportunity to step into a valued finance role with clear potential for progression.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Ongar, England
Start:
Duration:
Salary / Rate: £25000 - £28000 Per Annum
Posted: 2025-07-17 16:17:01
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region.
This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives.
Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary.
The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees.
With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s).
Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved.
Assess daily operational situations for crisis management, safety, and escalation protocol.
Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc.
Travel to job sites as needed to support account resources (including rooftop projects).
Travel to customer or sales meetings to support business or account activities.
Accountable for regional cost/budget variance & profitability as it relates to General Contracting.
Accountable for regional Quality Assurance.
Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement.
Ensure Construction Managers are setting project timelines and goals.
Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management.
Ensure documentation of employee issues is prompt and submitted to HR.
Act as an agent of change and improvement , and adapt quickly to changing business priorities.
Manage key metrics and report on a regular basis or as required.
Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management.
Participate in the Preventive and Corrective Action process with responsibility and authority to:
Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality.
Identify and record any service, process, or quality system problems.
Initiate, recommend, or provide solutions through designated channels.
Verify the implementation of solutions.
Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected.
GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements.
Further approvals may be needed.
Ensure the region's profitability by effectively managing the team and processes with the available tools.
Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance.
Approve Proposals for submission (i.e., pricing, specification, scope).
Direct Project Manager, technicians, and superintendents.
Assist when needed with change order negotiation and approval.
Regular communication with the Regional Business Manager regarding:
Safety compliance
Project approvals, planning, and results.
Personnel and process management
Any issues related to the above that will require collaboration or elevation of authority.
Holding Construction Managers Accountable for the following Metrics:
Concept, Planning & Design (Proposals & Specs):
# Proposals/Specs being managed
# Proposals/Specs reviewed vs.
in queue
#/$ Wins vs.
Losses
Profit Margin of Wins vs.
Losses
Construction (Execution):
# of projects w/in (time &/or $) budget +/- X%
Contractor Management:
# Qualified Contractors
$ Billed & Outstanding (& DSOs)
Customer:
Review the overall project quality score
Forecasting POC for work in progress for projected revenue purposes
Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly.
QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates
Competencies:
Technical knowledge of all products and services that WTI offers
Deep understanding of line items and helping on complex bids to develop line items for projects.
Deep understanding of all Construction Management tasks
Deep knowledge of Tremco / WTI policies and procedures.
Understanding of financial reports
Understanding of superintendent roles & responsibilities
Understanding of the various Cooperative Purchasing options available in the region.
Understanding of State and Local construction code compliance.
Understanding of Tremco, WTI, and OSHA safety requirements.
Communications:
Superior written, verbal, and digital communication skills
Must have excellent interpersonal skills and a customer service approach when dealing with sales reps.
Able to create performance reporting.
24-hour response to all inquiries.
Computer Literacy:
e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard.
Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes
Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.)
Excellent written and verbal communication skills, including the ability to make professional presentations to others
Must have excellent organizational skills to multitask in a fast-paced environment
Must be able to create strategic plans and measure and analyze results
Strong problem resolution skills with the ability to effectively communicate with all personality types
Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe.
Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.)The salary range for applicants in this position generally ranges between $102,000 and $127,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2025-07-17 15:11:05
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Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world.
We have been in business for 75 years and are a true British industrial success.
Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland' process.
To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes.
The Companies ‘Core Values' are always worked to and in mind.
Principal duties & responsibilities, To coordinate all activities between agents/customers and I Holland Ltd., To fully understand customer requests and requirements, both on Tooling and PharmaCare range., To provide timely and accurate quotations and supporting information and correspondence to customers., To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete., To enter quotes and orders accurately into the computer system., To facilitate all customer samples/drawings., To administer and archive all relevant information according to procedure., To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems., To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate., To assist with cover for reception when required., To support colleagues by sharing workload when appropriate or requested to do so., To adhere to all policies and procedures, particularly the ‘Contract Review'., To work within all Health and Safety, environmental and other company regulations., To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values, Customer focus: High responsiveness to requests.
Sense of ownership., Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related., Pride in what we do: Work consistently exceeds expectations.
Interacts with other departments to improve the quality of deliverables.
Adheres to schedules to deliver a high-quality product., Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance.
Generates and implements multiple beneficial new ideas., Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way.
Extremely trustworthy and dependable., Positive attitude: Enthusiastic and can-do stance.
Demonstrates a positive impact on the business despite challenging conditions.
Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload.
Supervision will be given as required.
Key Performance Indicators:, High responsiveness to customer requests.
Quotations and sales orders are entered in a timely manner with no mistakes.
Sense over ownership of the process., Communications with customers are proactive, professional, and always conducted in a positive way., Customer files, customer cards and market instructions are complete and maintained., Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies., Attendance to training sessions to be able to apply up-to-date knowledge of products., Accuracy of information provided (reduce customer complaints, scrap and rework due to administration)., Neatness/organisation of the work areas., Quality of communication - written and verbal is clear and concise.
Computer literacy., Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks.
The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:, PRP - Profit-related pay, Company pension, Cycle to work scheme, Employee discount, Free flu jabs, Free parking, On-site parking, Referral programme, Store discount, Work from home
Schedule:, Flexitime, Monday to Friday, 3 days in the office & 2 Days WFH (once fully trained)
Experience:, Administrative: 2 years (required), CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV. ....Read more...
Type: Permanent Location: Long Eaton, England
Start: ASAP
Salary / Rate: £24804.00 - £25759.00 per annum
Posted: 2025-07-16 17:26:08
-
The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Customer Support Engineer
Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset
Attending to breakdowns, repair and PPM.
Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio.
Will also be providing customer training on the equipment
Covering the IVD portfolio
Full Product and training provided
Benefits of the Customer Support Engineer
£52,170 basic salary with some flex potentially depending on experience
Bonus 12% of Salary
Car or £7200 allowance
Group Income Protection
Employee Assistance Programme
Pension
Life Assurance,
Benefit Funding
The Ideal Person for the Customer Support Engineer
Must have an engineering qualification, Bsc or HND of equivalent
Ideally you will have clinical pathology diagnostics experience
Will look at other complex medical equipment such as MRI systems
An ambitious and motivated, qualified field service professional
You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge
A logical and process-driven mindset driven & ability to manage personal time?
Disciplined to deliver service support in line with service KPIs?
Quick learner?with innovative and continual improvement mind-set?
Experience of “on-site” customer-facing engineering support
Proven track record of troubleshooting experience?
Good working knowledge of electronics, electro-mechanical systems and information technology
Knowledge of Customer Relationship Management
A valid driver’s license and indefinite rights of working in UK are required
Must be living in Hampshire or Dorset
If you think the role of Customer Support Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no.
0208 629 5135
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Bournemouth, Poole, Portsmouth, Basingstoke, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £52170 - £52170 Per Annum Excellent Benefits
Posted: 2025-07-16 16:45:20
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is currently looking for a Warranty Administrator in our Roofing and Building Maintenance Division.
The Warranty Administratoris primarily responsible for set-up, preparation, and finalization working through sales representatives and internal departments to ensure accuracy and completeness.
• Set up Warranty orders
•Review order information, follow-up with sales representatives, update SAP, set up equipment record(s) and create maintenance plans
• Select appropriate Warranty type; prepare Warranty document
• Finalize Warranty
Verify all paperwork has been received, update SAP, assemble Warranty package, prepare necessary correspondence, and mail/route to appropriate parties
• Handle Warranties running through General Contracting
• Revise/Re-issue Warranties as needed
• Receive Warranty leak calls and communicate information to customer service for service order creation
• Provide Maintenance Plan/Service Order Assistance for Production Group as needed
• Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry
• Act as liaison with field resources, sales force and contractors assisting with questions pertaining to warranty
• Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers
• Aid in building strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons
• Learn and understand services provided
• Special projects as needed.
• Other tasks as assigned by manager.
The hourly range for applicants in this position generally ranges between $20.00 and $22.00.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, and paid time off.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-15 15:12:56
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is currently looking for a Warranty Administrator in our Roofing and Building Maintenance Division.
The Warranty Administratoris primarily responsible for set-up, preparation, and finalization working through sales representatives and internal departments to ensure accuracy and completeness.
• Set up Warranty orders
•Review order information, follow-up with sales representatives, update SAP, set up equipment record(s) and create maintenance plans
• Select appropriate Warranty type; prepare Warranty document
• Finalize Warranty
Verify all paperwork has been received, update SAP, assemble Warranty package, prepare necessary correspondence, and mail/route to appropriate parties
• Handle Warranties running through General Contracting
• Revise/Re-issue Warranties as needed
• Receive Warranty leak calls and communicate information to customer service for service order creation
• Provide Maintenance Plan/Service Order Assistance for Production Group as needed
• Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry
• Act as liaison with field resources, sales force and contractors assisting with questions pertaining to warranty
• Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers
• Aid in building strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons
• Learn and understand services provided
• Special projects as needed.
• Other tasks as assigned by manager.
The hourly range for applicants in this position generally ranges between $20.00 and $22.00.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, and paid time off.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-15 15:12:56
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is currently looking for a Warranty Administrator in our Roofing and Building Maintenance Division.
The Warranty Administratoris primarily responsible for set-up, preparation, and finalization working through sales representatives and internal departments to ensure accuracy and completeness.
• Set up Warranty orders
•Review order information, follow-up with sales representatives, update SAP, set up equipment record(s) and create maintenance plans
• Select appropriate Warranty type; prepare Warranty document
• Finalize Warranty
Verify all paperwork has been received, update SAP, assemble Warranty package, prepare necessary correspondence, and mail/route to appropriate parties
• Handle Warranties running through General Contracting
• Revise/Re-issue Warranties as needed
• Receive Warranty leak calls and communicate information to customer service for service order creation
• Provide Maintenance Plan/Service Order Assistance for Production Group as needed
• Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry
• Act as liaison with field resources, sales force and contractors assisting with questions pertaining to warranty
• Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers
• Aid in building strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons
• Learn and understand services provided
• Special projects as needed.
• Other tasks as assigned by manager.
The hourly range for applicants in this position generally ranges between $20.00 and $22.00.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, and paid time off.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-15 15:10:07
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is currently looking for a Warranty Administrator in our Roofing and Building Maintenance Division.
The Warranty Administratoris primarily responsible for set-up, preparation, and finalization working through sales representatives and internal departments to ensure accuracy and completeness.
• Set up Warranty orders
•Review order information, follow-up with sales representatives, update SAP, set up equipment record(s) and create maintenance plans
• Select appropriate Warranty type; prepare Warranty document
• Finalize Warranty
Verify all paperwork has been received, update SAP, assemble Warranty package, prepare necessary correspondence, and mail/route to appropriate parties
• Handle Warranties running through General Contracting
• Revise/Re-issue Warranties as needed
• Receive Warranty leak calls and communicate information to customer service for service order creation
• Provide Maintenance Plan/Service Order Assistance for Production Group as needed
• Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry
• Act as liaison with field resources, sales force and contractors assisting with questions pertaining to warranty
• Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers
• Aid in building strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons
• Learn and understand services provided
• Special projects as needed.
• Other tasks as assigned by manager.
The hourly range for applicants in this position generally ranges between $20.00 and $22.00.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, and paid time off.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-15 15:09:49
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is currently looking for a Warranty Administrator in our Roofing and Building Maintenance Division.
The Warranty Administratoris primarily responsible for set-up, preparation, and finalization working through sales representatives and internal departments to ensure accuracy and completeness.
• Set up Warranty orders
•Review order information, follow-up with sales representatives, update SAP, set up equipment record(s) and create maintenance plans
• Select appropriate Warranty type; prepare Warranty document
• Finalize Warranty
Verify all paperwork has been received, update SAP, assemble Warranty package, prepare necessary correspondence, and mail/route to appropriate parties
• Handle Warranties running through General Contracting
• Revise/Re-issue Warranties as needed
• Receive Warranty leak calls and communicate information to customer service for service order creation
• Provide Maintenance Plan/Service Order Assistance for Production Group as needed
• Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry
• Act as liaison with field resources, sales force and contractors assisting with questions pertaining to warranty
• Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers
• Aid in building strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons
• Learn and understand services provided
• Special projects as needed.
• Other tasks as assigned by manager.
The hourly range for applicants in this position generally ranges between $20.00 and $22.00.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, and paid time off.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-15 15:09:48
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is currently looking for a Warranty Administrator in our Roofing and Building Maintenance Division.
The Warranty Administratoris primarily responsible for set-up, preparation, and finalization working through sales representatives and internal departments to ensure accuracy and completeness.
• Set up Warranty orders
•Review order information, follow-up with sales representatives, update SAP, set up equipment record(s) and create maintenance plans
• Select appropriate Warranty type; prepare Warranty document
• Finalize Warranty
Verify all paperwork has been received, update SAP, assemble Warranty package, prepare necessary correspondence, and mail/route to appropriate parties
• Handle Warranties running through General Contracting
• Revise/Re-issue Warranties as needed
• Receive Warranty leak calls and communicate information to customer service for service order creation
• Provide Maintenance Plan/Service Order Assistance for Production Group as needed
• Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry
• Act as liaison with field resources, sales force and contractors assisting with questions pertaining to warranty
• Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers
• Aid in building strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons
• Learn and understand services provided
• Special projects as needed.
• Other tasks as assigned by manager.
The hourly range for applicants in this position generally ranges between $20.00 and $22.00.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, and paid time off.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-15 15:09:28
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JOB DESCRIPTION
Company Information
Kop-Coat is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings.
For over 25 years, Kop-Coat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more.
And we do it while providing outstanding service for our customers.
Job Description
The Chemist II specializes in advanced analyses, developing or modifying testing methods, and presenting findings to various audiences and segments.
The role requires problem-solving, strong analytical, and communication skills with a focus on partnership collaboration with field sales in both lumber and farm & forest segments.
The Chemist II can independently perform a wider range of tasks and take on a greater level of responsibility within the laboratory setting.
Main Responsibilities
Technical Response Investigate customer/sales factors for formula design and other technical elements, including but not limited to integration with field trial activities (primarily, not exclusively for established portfolios). Perform complex chemical testing using various instruments and techniques. Conduct field stability studies and assess the performance of formulations under various conditions, providing actionable insights for continuous improvement. Maintain meticulous documentation of formulation processes, ensuring compliance with industry standards and regulatory requirements. Reporting & Communication Prepare monthly reports on projects/initiatives, results vs expected performance metrics. Communicate with the leadership team weekly on priorities and expectations. Coordinate, update, and communicate quarterly with team members on company goals. Establish collaborative leadership relationships within Lumber and Farm & Forest businesses. Knowledge Contribute to the development of profitable platforms across all segments/markets. Further knowledge and education regularly through workshops, research, and seminars, and share best practices with functional teams. Serve as a subject matter mentor, providing guidance on formulation best practices, stability testing, and regulatory compliance with other department chemists. Teamwork Collaborate with cross-functional teams, including R&D, quality assurance, and manufacturing, to facilitate seamless product transitions from lab to production. Contribute to organizational goals by exploring opportunities to add value to product portfolios across all segments. Manage project timelines to ensure on-time, high-quality deliverables.
Key Qualifications
Bachelor's degree in Chemistry, Chemical Engineering, Materials Science, or equivalent field. 5+ years of previous experience in a laboratory setting, preferably in a relevant product technical setting. Apply for this ad Online! ....Read more...
Type: Permanent Location: Pittsburgh, Pennsylvania
Posted: 2025-07-13 23:10:06
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JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Provide accurate and detailed information about our products, services, pricing, and promotions.
Assist customers in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience
High School (or equivalent) Some College preferred
Strong Excel skills; SAP experience preferred
Effective communications skills - verbal and written
Grace under pressure - remain positive and focused to the task at hand
Ability to handle interactions in a diplomatic manner
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.Target Salary Range: $23.00 - $25.00, bonus eligible
From big benefits to small, we take care of our associates!
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis.
Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-07-12 23:10:32
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
REGIONAL SALES MANAGER - SOUTH ATLANTIC REGION
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals.
Ensure business plan is aligned with the objectives and goals of the Division's strategic plan.
Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc.
Coordinate action plans to penetrate new markets and existing territories
Control discounting to maintain profitability.
Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance.
Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood.
Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed.
Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies.
Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc.
Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned.
Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively.
Encourage and support the regular use of the company-selected system for collecting sales data.
Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and VP.
Stay in contact and report any information that is of value to the VP (i.e., competitive pricing, products, trends, new concepts, referrals).
Supports the VP to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans.
Works with VP to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives.
Ensure that the Roofing Division's Policies are communicated and implemented.
Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets.
Provide end of month reports that clearly communicate results.
Participate in any planning, update/status meetings at the request of the VP.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
OTHER SKILLS AND ABILITIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Visionary leadership
Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Change Management
Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation
Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Managing People
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; continually works to improve supervisory skills.
Build relationships and deliver exceptional customer service
Exhibits professionalism at all times.
Manage difficult or emotional customer or employee situations; Respond promptly to customer and employee needs; Solicit customer feedback to improve service; Respond to requests for service and assistance from customers and/or employees.
Must be able to build a collaborative working environment within his/her Region and Tremco Corporately.
Interpersonal and communication skills
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
Analytical skills
Problem Solving - Identify and resolve customer/employee problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions.
Strategic Thinking - Analyze market and competition; Identify external threats and opportunities; Adapt strategy to changing conditions.
Judgment - Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions.
Business skills and practices
Technical Skills - Pursue training and development opportunities; Strive to continuously build knowledge and skills.
Business Acumen - Understand business implications of decisions; Display orientation to profitability; Demonstrate knowledge of market and competition; Align work with strategic goals.
Ethics - Keep commitments; Inspire the trust of others; Work with integrity and ethically; Uphold organizational values.
Planning/Organizing - Prioritize and plan work activities; Use time efficiently; Set goals and objectives; Develop realistic action plans.
Safety and Security - Observe safety and security procedures; Report potentially unsafe conditions.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-12 15:11:18
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
REGIONAL SALES MANAGER - SOUTH ATLANTIC REGION
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals.
Ensure business plan is aligned with the objectives and goals of the Division's strategic plan.
Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc.
Coordinate action plans to penetrate new markets and existing territories
Control discounting to maintain profitability.
Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance.
Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood.
Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed.
Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies.
Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc.
Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned.
Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively.
Encourage and support the regular use of the company-selected system for collecting sales data.
Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and VP.
Stay in contact and report any information that is of value to the VP (i.e., competitive pricing, products, trends, new concepts, referrals).
Supports the VP to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans.
Works with VP to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives.
Ensure that the Roofing Division's Policies are communicated and implemented.
Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets.
Provide end of month reports that clearly communicate results.
Participate in any planning, update/status meetings at the request of the VP.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
OTHER SKILLS AND ABILITIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Visionary leadership
Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Change Management
Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation
Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Managing People
Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; continually works to improve supervisory skills.
Build relationships and deliver exceptional customer service
Exhibits professionalism at all times.
Manage difficult or emotional customer or employee situations; Respond promptly to customer and employee needs; Solicit customer feedback to improve service; Respond to requests for service and assistance from customers and/or employees.
Must be able to build a collaborative working environment within his/her Region and Tremco Corporately.
Interpersonal and communication skills
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
Analytical skills
Problem Solving - Identify and resolve customer/employee problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions.
Strategic Thinking - Analyze market and competition; Identify external threats and opportunities; Adapt strategy to changing conditions.
Judgment - Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions.
Business skills and practices
Technical Skills - Pursue training and development opportunities; Strive to continuously build knowledge and skills.
Business Acumen - Understand business implications of decisions; Display orientation to profitability; Demonstrate knowledge of market and competition; Align work with strategic goals.
Ethics - Keep commitments; Inspire the trust of others; Work with integrity and ethically; Uphold organizational values.
Planning/Organizing - Prioritize and plan work activities; Use time efficiently; Set goals and objectives; Develop realistic action plans.
Safety and Security - Observe safety and security procedures; Report potentially unsafe conditions.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-07-12 15:10:52
-
JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr.
Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Provide accurate and detailed information about our products, services, pricing, and promotions.
Assist customers in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience
High School (or equivalent) Some College preferred
Strong Excel skills; SAP experience preferred
Effective communications skills - verbal and written
Grace under pressure - remain positive and focused to the task at hand
Ability to handle interactions in a diplomatic manner
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.Target Salary Range: $23.00 - $25.00, bonus eligible
From big benefits to small, we take care of our associates!
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We offer a 401(k) plan after three months of employment with company contribution.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and two floating holidays per year.
You are also eligible to earn two weeks of vacation and four sick days on an annualized basis.
Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-07-12 15:10:49
-
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
THE PROPOSED SCHEDULE FOR THIS ROLE IS A 3 DAYS ON AND 2 DAYS OFF ROTATING SCHEDULE CONSISTING OF THREE OR FOUR 12-HOUR DAYS PER WEEK.
SPANISH AND ENGLISH SPEAKING, PREFERRED
GENERAL PURPOSE OF THE JOB:
Hands-on leader to oversee and manage a team of assembly workers to ensure efficient, high-quality production of EIFS panels while adhering to safety and quality standards.
Demonstrate ownership and accountability for developing, growing, and continuously improving a strategic value stream to meet sales demand and volume expectations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop and manage daily work/production schedules, allocate resources, and manage the workflow to ensure efficiency, timely completion of orders, and adherence to production targets.
Lead Tier 1 meetings and support Tier 2/3 meetings daily/weekly.
Plan and schedule production runs based on customer demand and agreed upon delivery dates.
Prepare and coordinate front-end set-up and planning to ensure smooth operations to meet daily production targets.
Monitor the assembly process and workflow as well as staging and packaging to identify potential issues, resolve production problems, address employee questions, and implement solutions to improve efficiency.
Drive continuous improvement initiatives to optimize processes, reduce waste, and meet quality specifications.
Recommend capital investments to automate processes.
Oversee the maintenance, repair, and set-up of production equipment to ensure maximum operating efficiency.
Work with Quality Control to conduct quality checks on completed panels to validate tolerances and specifications.
Ensure proper staging and packaging to minimize damage.
Review daily production records, identify trends, and evaluate employee performance.
Lead and motivate assembly workers, providing guidance and support on the floor side by side with the assembly team.
Oversee and guide employees in their daily tasks, including training, delegating tasks, and ensuring they adhere to company policies and procedures including those regarding safety.
Train new employees and document and provide guidance on new processes and/or equipment.
Communicate with other departments and key personnel, customer service, operations, shipping, procurement, etc.
to facilitate seamless workflow and address concerns to ensure customer expectations are understood and relevant information is shared and communicated to enhance overall customer satisfaction.
Prepare production reports and maintain records.
Ensure compliance with all company policies, safety regulations, and labor laws.
EDUCATION REQUIREMENT:
High school diploma or GED required.
Bachelor's degree in construction management, industrial manufacturing, engineering or related field preferred.
EXPERIENCE REQUIREMENT:
3-5 years of experience in manufacturing or assembly with proven supervisory skill and experience with lean manufacturing, continuous improvement, quality control, and production management.
Minimum of 2 years construction or trades experience - plastering, troweling, painting, or other application technology preferred.
Experience safely and effectively using hand tools.
Experience with CNC equipment, preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Quality assurance or manufacturing management certifications preferred.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Knowledge of assembly line operations and basic construction management
Ability to read blueprints and technical designs, and translate to production assembly processes
Ability to take and record accurate measurements
Proven ability to plaster, trowel, paint, or other accurately apply coatings
Knowledge of CNC programming
Ability to safely and effectively use, operate, and maintain hand tools
Problem-solving
Attention to detail
Ability to work under pressure
Strong communication and interpersonal skills
Proficiency in relevant software, including MS Office and SAP
Bi-lingual in English and Spanish, preferred
PHYSICAL DEMANDS:
Incumbent must be able to stand, walk, sit, use hands, reach, balance, kneel, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $73,651 and $90,063 .
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: North Kingstown, Rhode Island
Posted: 2025-07-11 15:10:22
