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A leading provider of industrial equipment is looking for a Customer Support and Aftersales Specialist to enhance client experience and drive business growth.
Key Responsibilities:
Win back lost business, convert competitor accounts, and promote service contracts.
Build trust with clients, understand their needs, and recommend tailored solutions.
Manage renewals, process inquiries, and support field service operations.
Handle quotes, maintain service records, and ensure smooth contract renewals.
Lead projects, mentor junior staff, and contribute to team initiatives.
Requirements:
Office-based qualification or apprenticeship (business training preferred).
Four years of aftersales or customer support experience.
Strong communication, organisation, and problem-solving skills. ....Read more...
Type: Permanent Location: High Wycombe, England
Start: ASAP
Duration: Permanent
Salary / Rate: £28000 - £35000 Per Annum None
Posted: 2025-04-25 13:24:30
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The Company:
Account Manager
Leading manufacturer of wound care a compression therapy solutions.
Expanding business with ambitious growth plans.
Cutting edge technology.
Well respected business with excellent reputation for service and delivery.
Invests in staff development.
Agile and progressive business who are moving with the times.
Benefits of the Account Manager
£45k-£55k
DOE plus bonuses uncapped
Car or £710 allowance
Pension
Life assurance and private healthcare and other benefits
The Role:
Account Manager
Selling a leading portfolio of wound care and compression therapy solutions into in the NHS including Procurement/Medicines Management, in addition to TVN’s, Leg Ulcer Nurse Specialists and Specialist Nurses
You will develop a business plan for the territory to gain formulary inclusion for specified to ensure business growth.
You will proactively seek out and develop relationships with clinical & non-clinical key decision makers, up to and including board level customers
You will identify new sales opportunities within community and hospital accounts.
You will be using an OMNI-channel approach; digital platforms, social media, face to face.
Remotely working from home, working autonomously to network throughout complex, multi-tiered NHS accounts
Region covers Cornwall, Somerset, Bristol, Devon
The Ideal Person: Account Manager
Must live within Cornwall, Somerset, Bristol, Devon area
Experience in wound care/compression not necessary but sales in medical devices experience is required.
A track record of success in account management and must be able to demonstrate effective territory management and time keeping skills.
Must be resilient and curious to uncover opportunities to their full potential and able to balance several projects at once and a portfolio of products.
Ability to take full accountability for growing and protecting your business
Tenacity, self-drive and goal orientated approach
Agility & curiosity
Effective objection handling, influencing and persuasive skills
Excellent communication skills: active listener, confident presenter and ability to adapt approach and communicate effectively via am OMNI-channel approach.
Commercial and strategic thinking and presenting product proposals including cost savings to key decision makers
Analytical data skills
Good planning and organising skills; the ability to utilise your commercial knowledge and data to effectively and efficiently plan your territory and maximise your time
Flexibility to stay away from home, on occasion, due to the nature of the role.
A full valid driving licence
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally ....Read more...
Type: Permanent Location: Cornwall, Somerset, Bristol, Devon, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £45000 - £55000 Per Annum Excellent Benefits
Posted: 2025-04-25 12:02:34
-
The Company:
Account Manager
Leading manufacturer of wound care a compression therapy solutions.
Expanding business with ambitious growth plans.
Cutting edge technology.
Well respected business with excellent reputation for service and delivery.
Invests in staff development.
Agile and progressive business who are moving with the times.
Benefits of the Account Manager
£45k-£55k
DOE plus bonuses uncapped
Car or £710 allowance
Pension
Life assurance and private healthcare and other benefits
The Role:
Account Manager
Selling a leading portfolio of wound care and compression therapy solutions into in the NHS including Procurement/Medicines Management, in addition to TVN’s, Leg Ulcer Nurse Specialists and Specialist Nurses
You will develop a business plan for the territory to gain formulary inclusion for specified to ensure business growth.
You will proactively seek out and develop relationships with clinical & non-clinical key decision makers, up to and including board level customers
You will identify new sales opportunities within community and hospital accounts.
You will be using an OMNI-channel approach; digital platforms, social media, face to face.
Remotely working from home, working autonomously to network throughout complex, multi-tiered NHS accounts
Region covers: Staffordshire,? Stoke on Trent, Shropshire, Telford & Wrekin, Cheshire and Betsi Cadwaladr
The Ideal Person: Account Manager
Must live within Staffordshire,? Stoke on Trent, Shropshire, Telford & Wrekin, Cheshire and Betsi Cadwaladr area
Experience in wound care/compression not necessary but sales in medical devices experience is required.
A track record of success in account management and must be able to demonstrate effective territory management and time keeping skills.
Must be resilient and curious to uncover opportunities to their full potential and able to balance several projects at once and a portfolio of products.
Ability to take full accountability for growing and protecting your business
Tenacity, self-drive and goal orientated approach
Agility & curiosity
Effective objection handling, influencing and persuasive skills
Excellent communication skills: active listener, confident presenter and ability to adapt approach and communicate effectively via am OMNI-channel approach.
Commercial and strategic thinking and presenting product proposals including cost savings to key decision makers
Analytical data skills
Good planning and organising skills; the ability to utilise your commercial knowledge and data to effectively and efficiently plan your territory and maximise your time
Flexibility to stay away from home, on occasion, due to the nature of the role.
A full valid driving licence
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally ....Read more...
Type: Permanent Location: Staffordshire, Stoke on Trent, Shropshire, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £45000 - £55000 Per Annum Excellent Benefits
Posted: 2025-04-25 10:34:36
