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An amazing brand new job opportunity has arisen for an experienced Children's House Manager for a home based in the Warrington area.
You will be working for one of UK's leading care providers
This is a leading provider of diverse services throughout the UK, dedicated to supporting individuals with complex needs and learning disabilities.
Our comprehensive offerings encompass supported living, residential emergency accommodation, and specialized step-down services for mental health care
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*To be considered for this position you must hold a Level 5 Diploma in Leadership and Management - Children's Residential (or be willing to work towards) and a Level 3 Diploma in Residential Childcare
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*
As the Children's House Manager your key responsibilities include:
Be a safeguarding expert, wielding your thorough understanding of risk assessment, regulations (CHR2015, Ofsted, Working Together), and legislation to empower informed decision-making and achieve exceptional outcomes for young people
Work with the Registered Manager, ensuring our home thrives under Ofsted's standards
Forge strong relationships with Social Services, NHS, Police, and Education
Deputise for the Registered Manager effectively, managing the home and leading the team in their absence
Lead staff with your inspirational approach, nurturing future leaders within your team
Monitor standards, meet objectives, and implement cutting-edge systems that reflect outstanding practice
The following skills and experience would be preferred and beneficial for the role:
At least 2 years of supervisory experience working with children, demonstrating knowledge of Ofsted expectations
Thorough knowledge of key childcare legislation, Quality Standards, and Safeguarding principles
Calm and composed in demanding situations, demonstrating understanding of attachment and trauma in young people
Due to the complexities of the role, you will be 25 years of age and more
Driver's license is essential
The successful Children's House Manager will receive an excellent salary £55,000 - £60,000 per annum.
This exciting position is a permanent full time role for 40 hours a week from Mon-Fri.
In return for your hard work and commitment you will receive the following generous benefits:
Generous Holiday Entitlement
Pension Scheme
Paid Induction Programme
Free Enhanced DBS
Employee Assistance Programme
Employee Recognition Awards
Fully Funded Care Certificate
Refer a Friend Bonus
Reference ID: 7263
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Warrington, England
Start: ASAP
Duration: Permanent
Salary / Rate: £55000 - £60000 per annum
Posted: 2026-10-16 13:26:01
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An amazing new job opportunity has arisen for a committed Supported Living Manager to delivering outstanding, person-centred support to supported living services based in the Cannock, Burton on Trent and Tamworth.
You will be based in the head office in Cannock of one of the UK's leading healthcare providers
This is a fantastic service which provides compassionate supported living and personalised care that truly empowers adults with learning disabilities, autism, and mental health needs
As the Supported Living Manager your key responsibilities include:
Leading and overseeing high-quality Supported Living services
Promoting independence, choice, dignity and autonomy for the people we support
Managing, motivating and developing a dedicated and high-performing staff team
Creating a positive culture built around trust, respect, accountability and ambition
Ensuring services operate in line with relevant regulations, legislation and best practice
Maintaining high standards of quality, governance and compliance
Building strong relationships with the people we support, their families, professionals and external stakeholders
Supporting the ongoing development and growth of the service
Identifying opportunities to improve outcomes and introduce innovative ways of working
Embracing new technologies and approaches, including AI, Positive Behaviour Support (PBS) and Assistive Technology
The following skills and experience would be preferred and beneficial for the role:
A minimum of 5 years' experience managing Supported Living services or closely related services
Strong leadership and people management experience
A proven ability to motivate, develop and retain a successful team
A genuine passion for supporting people to achieve greater independence and autonomy
Excellent communication and relationship-building skills
A strong understanding of quality, compliance and regulatory requirements
A proactive and innovative approach to service development
The confidence to maintain high standards and drive continuous improvement
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care + Experience in a similar role
*
*
The successful Supported Living Manager will receive an excellent salary of £45,000 per annum.
This exciting position is a permanent full time role working 37.5 hours a week from Mon-Fri.
In return for your hard work and commitment you will receive the following generous benefits:
*
*Mileage & Bonus + Company Car
*
*
A rewarding career with real purpose
A supportive and inclusive team environment
Opportunities for professional development and career progression
A workplace that values and invests in its people
The opportunity to make a meaningful difference every day
Company car
Flexitime
Life insurance
Reference ID: 7396
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Tamworth, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £45000 per annum + Mileage & Bonus + Company Car
Posted: 2026-10-16 13:24:31
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An excellent new job opportunity has arisen for an experienced Residential Care Manager to manage a residential service based in the Nottingham area.
You will be working for one of UK's leading health care providers
This is a new residential addiction treatment facility providing therapy-led, non-medical rehabilitation for a wide range of addictions in a calm, home-like setting for both men and women
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*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Manager your key responsibilities include:
Lead the day-to-day running of this therapy-led residential service, creating a safe, supportive and high-performing environment for both clients and colleagues
You'll play a central role in shaping the culture and direction of the service—ensuring high standards of care, strong team engagement, and positive outcomes for the people we support, including those with addiction and, in some cases, neurodiversity
Take ownership of operational performance, ensuring the service is well-run, sustainable and positioned for long-term success, aligned with regulatory requirements and organisational standards set
The following skills and experience would be preferred and beneficial for the role:
Experience working within residential addiction, mental health, or dual-diagnosis services
A strong understanding of substance misuse, recovery models, and trauma-informed care
Confidence in managing day-to-day service operations, including staffing and performance
Strong communication skills and the ability to build effective relationships with clients, families and professionals
Experience of working with Local Authorities
The successful Manager will receive an excellent salary of £55,000 - £65,000 per annum.
This exciting position is permanent full time role working through days.
In return for your hard work and commitment you will receive the following generous benefits:
Free on-site parking
Birthday Holiday - Birthday as an extra days annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Reference ID: 7367
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Nottingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £55000 - £65000 per annum
Posted: 2026-10-16 13:24:03
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An excellent new job opportunity has arisen for an experienced Residential Care Manager to manage a residential service based in the Nottingham area.
You will be working for one of UK's leading health care providers
This is a new residential addiction treatment facility providing therapy-led, non-medical rehabilitation for a wide range of addictions in a calm, home-like setting for both men and women
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Manager your key responsibilities include:
Lead the day-to-day running of this therapy-led residential service, creating a safe, supportive and high-performing environment for both clients and colleagues
You'll play a central role in shaping the culture and direction of the service—ensuring high standards of care, strong team engagement, and positive outcomes for the people we support, including those with addiction and, in some cases, neurodiversity
Take ownership of operational performance, ensuring the service is well-run, sustainable and positioned for long-term success, aligned with regulatory requirements and organisational standards set
The following skills and experience would be preferred and beneficial for the role:
Experience working within residential addiction, mental health, or dual-diagnosis services
A strong understanding of substance misuse, recovery models, and trauma-informed care
Confidence in managing day-to-day service operations, including staffing and performance
Strong communication skills and the ability to build effective relationships with clients, families and professionals
Experience of working with Local Authorities
The successful Manager will receive an excellent salary of £55,000 - £65,000 per annum.
This exciting position is permanent full time role working through days.
In return for your hard work and commitment you will receive the following generous benefits:
Free on-site parking
Birthday Holiday - Birthday as an extra days annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Reference ID: 7367
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Nottingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £55000 - £65000 per annum
Posted: 2026-10-16 13:24:02
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An excellent new job opportunity has arisen for an experienced Residential Care Manager to manage a residential service based in the Nottingham area.
You will be working for one of UK's leading health care providers
This is a new residential addiction treatment facility providing therapy-led, non-medical rehabilitation for a wide range of addictions in a calm, home-like setting for both men and women
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Manager your key responsibilities include:
Lead the day-to-day running of this therapy-led residential service, creating a safe, supportive and high-performing environment for both clients and colleagues
You'll play a central role in shaping the culture and direction of the service—ensuring high standards of care, strong team engagement, and positive outcomes for the people we support, including those with addiction and, in some cases, neurodiversity
Take ownership of operational performance, ensuring the service is well-run, sustainable and positioned for long-term success, aligned with regulatory requirements and organisational standards set
The following skills and experience would be preferred and beneficial for the role:
Experience working within residential addiction, mental health, or dual-diagnosis services
A strong understanding of substance misuse, recovery models, and trauma-informed care
Confidence in managing day-to-day service operations, including staffing and performance
Strong communication skills and the ability to build effective relationships with clients, families and professionals
Experience of working with Local Authorities
The successful Manager will receive an excellent salary of £55,000 - £65,000 per annum.
This exciting position is permanent full time role working through days.
In return for your hard work and commitment you will receive the following generous benefits:
Free on-site parking
Birthday Holiday - Birthday as an extra days annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Reference ID: 7367
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Nottingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £55000 - £65000 per annum
Posted: 2026-10-16 13:23:57
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A fantastic new job opportunity has arisen for a committed Care Co-ordinator to work for an excellent home care service based in the Birmingham, West Midlands area.
You will be working for a leading home care service in the UK
This is an exceptional home care service fully flexible, designed to fit life with visits starting from just 30 minutes all the way up to full-time, 24-hour live-in care.
This role is key to maintaining high standards of care, supporting our field staff, and ensuring our service users receive quality, personalized care
As the Care Co-ordinator your key duties include:
Support and guide our care teams who work across the community
You will help them deliver safe, high quality care every day
Keep an overview of the service this includes rotas, care plans, risk assessments, reviews and staff supervision
You will make sure people receive the right support at the right time
The following skills and experience would be preferred and beneficial for the role:
Experience working within a domiciliary care setting
Experience of mentoring, supporting and supervising staff
Knowledge of the social care sector, & CQC
Ability to support & supervise staff individually and within teams
A keen eye for detail and a passion for high standards
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*To be considered for this position must hold an NVQ Level 2 in Health & Social Care - willing to work towards Level 3 + Experience working in domiciliary care
*
*
The successful Care Co-ordinator will receive a competitive salary of £14,000 per annum.
This exciting role is a permanent part time role working 20 hours a week-5hrs a day across 4 days.
In return for your hard work and commitment you will receive the following generous benefits:
Career progression and qualifications
Regular training and development opportunities
28 days paid annual leave + bank holidays
Annual pay review
Benefits portal
10% care discount
Refer a friend
Reference ID: 7442
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £14000 per annum
Posted: 2026-10-16 13:23:40
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A fantastic new job opportunity has arisen for a committed Care Co-ordinator to work for an excellent home care service based in the Birmingham, West Midlands area.
You will be working for a leading home care service in the UK
This is an exceptional home care service fully flexible, designed to fit life with visits starting from just 30 minutes all the way up to full-time, 24-hour live-in care.
This role is key to maintaining high standards of care, supporting our field staff, and ensuring our service users receive quality, personalized care
As the Care Co-ordinator your key duties include:
Support and guide our care teams who work across the community
You will help them deliver safe, high quality care every day
Keep an overview of the service this includes rotas, care plans, risk assessments, reviews and staff supervision
You will make sure people receive the right support at the right time
The following skills and experience would be preferred and beneficial for the role:
Experience working within a domiciliary care setting
Experience of mentoring, supporting and supervising staff
Knowledge of the social care sector, & CQC
Ability to support & supervise staff individually and within teams
A keen eye for detail and a passion for high standards
*
*To be considered for this position must hold an NVQ Level 2 in Health & Social Care - willing to work towards Level 3 + Experience working in domiciliary care
*
*
The successful Care Co-ordinator will receive a competitive salary of £14,000 per annum.
This exciting role is a permanent part time role working 20 hours a week-5hrs a day across 4 days.
In return for your hard work and commitment you will receive the following generous benefits:
Career progression and qualifications
Regular training and development opportunities
28 days paid annual leave + bank holidays
Annual pay review
Benefits portal
10% care discount
Refer a friend
Reference ID: 7442
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £14000 per annum
Posted: 2026-10-16 13:23:36
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An amazing new job opportunity has arisen for a committed Supported Living Manager to delivering outstanding, person-centred support to supported living services based in the Cannock, Burton on Trent and Tamworth.
You will be based in the head office in Cannock of one of the UK's leading healthcare providers
This is a fantastic service which provides compassionate supported living and personalised care that truly empowers adults with learning disabilities, autism, and mental health needs
As the Supported Living Manager your key responsibilities include:
Leading and overseeing high-quality Supported Living services
Promoting independence, choice, dignity and autonomy for the people we support
Managing, motivating and developing a dedicated and high-performing staff team
Creating a positive culture built around trust, respect, accountability and ambition
Ensuring services operate in line with relevant regulations, legislation and best practice
Maintaining high standards of quality, governance and compliance
Building strong relationships with the people we support, their families, professionals and external stakeholders
Supporting the ongoing development and growth of the service
Identifying opportunities to improve outcomes and introduce innovative ways of working
Embracing new technologies and approaches, including AI, Positive Behaviour Support (PBS) and Assistive Technology
The following skills and experience would be preferred and beneficial for the role:
A minimum of 5 years' experience managing Supported Living services or closely related services
Strong leadership and people management experience
A proven ability to motivate, develop and retain a successful team
A genuine passion for supporting people to achieve greater independence and autonomy
Excellent communication and relationship-building skills
A strong understanding of quality, compliance and regulatory requirements
A proactive and innovative approach to service development
The confidence to maintain high standards and drive continuous improvement
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care + Experience in a similar role
*
*
The successful Supported Living Manager will receive an excellent salary of £45,000 per annum.
This exciting position is a permanent full time role working 37.5 hours a week from Mon-Fri.
In return for your hard work and commitment you will receive the following generous benefits:
*
*Mileage & Bonus + Company Car
*
*
A rewarding career with real purpose
A supportive and inclusive team environment
Opportunities for professional development and career progression
A workplace that values and invests in its people
The opportunity to make a meaningful difference every day
Company car
Flexitime
Life insurance
Reference ID: 7396
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Burton-On-Trent, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £45000 per annum + Mileage & Bonus + Company Car
Posted: 2026-10-16 13:23:29
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An amazing new job opportunity has arisen for an experienced Director of Operations to take strategic responsibility for our support services and play a critical role within our Executive Team.
You will be working for one of the UK's leading specialist organisations.
This organisation is a leading care company supporting individuals with learning disabilities across the North West, providing a wide range of specialist services and support to help improve the lives and wellbeing of the people it serves
As the Director of Operations your key responsibilities include:
Provide strategic leadership and oversight across a portfolio of autism and adult social care services
Lead the development and delivery of the organisation's operational strategy, ensuring services meet long-term objectives
Take executive-level responsibility for service quality, performance, regulatory compliance and safeguarding
Oversee financial performance, budgets and resource allocation to ensure services remain financially sustainable
Drive service transformation, continuous improvement and the development of innovative, person-centred support
Lead and develop senior management teams, promoting accountability, strong leadership and workforce excellence
Ensure services deliver high-quality, person-centred support that meets the needs of autistic adults
Strengthen relationships with commissioners, local authorities, regulators and external stakeholders to support service development
Identify opportunities for growth, improve occupancy and referrals, and support the expansion of services
Provide strategic advice and operational insight to the executive team, contributing to organisation-wide planning and decision-making
The following skills and experience would be preferred and beneficial for the role:
Significant senior leadership experience within autism services, learning disabilities or adult social care
Proven experience leading multiple services or a large, geographically dispersed operational portfolio
Strong understanding of autism, person-centred care, safeguarding and regulatory requirements
Demonstrable experience of strategic planning, service transformation and organisational development
Strong financial management skills, including budgetary control, resource allocation and improving service sustainability
Experience leading, developing and motivating senior management teams across complex services
A track record of improving service quality, operational performance and outcomes for people supported
Experience working with commissioners, local authorities, regulators and other key stakeholders
Excellent leadership, communication and decision-making skills, with the ability to influence at executive level
A commitment to promoting inclusion, independence, choice and positive outcomes for autistic adults
The successful Director of Operations will receive an excellent salary of up to £90,000 per annum.
This exciting position is a permanent full time role working 40 hours a week.
In return for your hard work and commitment you will receive the following generous benefits:
Staff wellbeing designated fund
Employee assistance programme
Long service awards
Annual leave buy back
Enhanced sick pay
NEST pension scheme
Ongoing professional development
Enhanced maternity/adoption pay
Extended leave for parents and partners who have a premature baby
Paternity leave for partners
Shared parental leave
Yearly staff awards ceremony
Employee of the month
Reference ID: 7437
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Chester, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £90000 per annum
Posted: 2026-10-16 13:23:27
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An exciting new job opportunity has arisen for a committed Registered Service Manager to manage an exceptional residential service based in the Dewsbury, West Yorkshire area.
You will be working for one of UK's leading health care providers
This is a fantastic residential service located close to Dewsbury town centre.
It provides support for adult males and females with a range of needs, including learning disabilities, mental health needs, and autism.
The service offers a safe and supportive environment where individuals can receive care tailored to their needs
As a Manager your key responsibilities include:
Lead the home with warmth, professionalism, and strong leadership, fostering a culture of care, respect, and inclusion
Manage budgets, resources, and operational processes to maintain high standards and achieve service success
Ensure the home meets all legal, statutory, and regulatory requirements, including CQC standards, health & safety, and licensing
Oversee documentation, nursing records, and care plans, ensuring accuracy, compliance, and best practice
Develop your team through training, motivation, and support, promoting professional growth and high-quality care
Innovate and continually improve the services we provide, delivering person-centred care that truly makes a difference
The following skills and experience would be preferred and beneficial for the role:
Commitment to delivering high-quality, person-centred care
Previous experience in a managerial role within a similar environment
Strong knowledge of regulatory standards and quality assurance
Excellent organisational, communication, and decision-making skills
Flexibility, a “can-do” attitude, and the ability to inspire others
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
The successful Manager will receive an excellent salary of £40,000 - £45,000 per annum.
This exciting position is a permanent full time role working 37.5 hours a week on days.
In return for your hard work and commitment you will receive the following generous benefits:
Contributory pension scheme
PMI cover - individual
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Reference ID: 7421
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Dewsbury, England
Start: ASAP
Duration: Permanent
Salary / Rate: £40000 - £45000 per annum
Posted: 2026-10-16 13:22:35
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An exciting opportunity has become available for an experienced Supported Living Registered Manager to lead two supported living services located in Birmingham and Coventry, working for one of the UK's leading healthcare provider
This is a rewarding leadership role with an established provider committed to delivering exceptional, person-centred care for adults with complex support needs
*
*To be considered for this position you must hold a Level 5 Diploma in Leadership for Health &; Social Care (or be working towards it)
*
*
As the Manager your key responsibilities include:
Provide inspirational leadership across Supported Living services
Maintain full compliance with CQC regulations, legislation and best practice
Drive continuous improvement and achieve outstanding quality standards
Lead, mentor and develop multidisciplinary teams through coaching, supervision and performance management
Oversee safeguarding, risk management, audits, governance and quality assurance processes
Build and maintain strong relationships with Local Authorities, Integrated Care Boards (ICBs), Commissioners, Housing Associations and external stakeholders
Manage budgets, occupancy levels and service performance
Promote a positive culture focused on dignity, respect, inclusion and person-centred care
Support the continued growth and development of the services
The following skills and experience would be preferred and beneficial for the role:
Previous experience as a Registered Manager or Service Manager within Supported Living (essential)
Proven experience supporting adults with Learning Disabilities, Autism, Mental Health needs and other complex behaviours
Excellent understanding of CQC regulations, governance and safeguarding
A track record of successfully leading, motivating and developing high-performing teams
Strong organisational, communication and problem-solving skills
A full UK Driving Licence and willingness to travel between services
The successful Manager will receive an excellent salary of £45,000 - £50,000 per annum - Pay frequency is monthly.
This exciting position is a permanent full time role working on days.
In return for your hard work and commitment you will receive the following generous benefits:
Genuine career progression opportunities
Ongoing training and professional development
Supportive and experienced senior leadership team
Pension scheme
Generous annual leave entitlement
The opportunity to lead services that genuinely transform people's lives
Reference ID: 7382
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Coventry, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45000 - £50000 per annum
Posted: 2026-10-16 13:22:33
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An exciting opportunity has become available for an experienced Supported Living Registered Manager to lead two supported living services located in Birmingham and Coventry, working for one of the UK's leading healthcare provider
This is a rewarding leadership role with an established provider committed to delivering exceptional, person-centred care for adults with complex support needs
*
*To be considered for this position you must hold a Level 5 Diploma in Leadership for Health &; Social Care (or be working towards it)
*
*
As the Manager your key responsibilities include:
Provide inspirational leadership across Supported Living services
Maintain full compliance with CQC regulations, legislation and best practice
Drive continuous improvement and achieve outstanding quality standards
Lead, mentor and develop multidisciplinary teams through coaching, supervision and performance management
Oversee safeguarding, risk management, audits, governance and quality assurance processes
Build and maintain strong relationships with Local Authorities, Integrated Care Boards (ICBs), Commissioners, Housing Associations and external stakeholders
Manage budgets, occupancy levels and service performance
Promote a positive culture focused on dignity, respect, inclusion and person-centred care
Support the continued growth and development of the services
The following skills and experience would be preferred and beneficial for the role:
Previous experience as a Registered Manager or Service Manager within Supported Living (essential)
Proven experience supporting adults with Learning Disabilities, Autism, Mental Health needs and other complex behaviours
Excellent understanding of CQC regulations, governance and safeguarding
A track record of successfully leading, motivating and developing high-performing teams
Strong organisational, communication and problem-solving skills
A full UK Driving Licence and willingness to travel between services
The successful Manager will receive an excellent salary of £45,000 - £50,000 per annum - Pay frequency is monthly.
This exciting position is a permanent full time role working on days.
In return for your hard work and commitment you will receive the following generous benefits:
Genuine career progression opportunities
Ongoing training and professional development
Supportive and experienced senior leadership team
Pension scheme
Generous annual leave entitlement
The opportunity to lead services that genuinely transform people's lives
Reference ID: 7382
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Coventry, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45000 - £50000 per annum
Posted: 2026-10-16 13:22:25
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An exciting opportunity has become available for an experienced Supported Living Registered Manager to lead two supported living services located in Birmingham and Coventry, working for one of the UK's leading healthcare provider
This is a rewarding leadership role with an established provider committed to delivering exceptional, person-centred care for adults with complex support needs
*
*To be considered for this position you must hold a Level 5 Diploma in Leadership for Health &; Social Care (or be working towards it)
*
*
As the Manager your key responsibilities include:
Provide inspirational leadership across Supported Living services
Maintain full compliance with CQC regulations, legislation and best practice
Drive continuous improvement and achieve outstanding quality standards
Lead, mentor and develop multidisciplinary teams through coaching, supervision and performance management
Oversee safeguarding, risk management, audits, governance and quality assurance processes
Build and maintain strong relationships with Local Authorities, Integrated Care Boards (ICBs), Commissioners, Housing Associations and external stakeholders
Manage budgets, occupancy levels and service performance
Promote a positive culture focused on dignity, respect, inclusion and person-centred care
Support the continued growth and development of the services
The following skills and experience would be preferred and beneficial for the role:
Previous experience as a Registered Manager or Service Manager within Supported Living (essential)
Proven experience supporting adults with Learning Disabilities, Autism, Mental Health needs and other complex behaviours
Excellent understanding of CQC regulations, governance and safeguarding
A track record of successfully leading, motivating and developing high-performing teams
Strong organisational, communication and problem-solving skills
A full UK Driving Licence and willingness to travel between services
The successful Manager will receive an excellent salary of £45,000 - £50,000 per annum - Pay frequency is monthly.
This exciting position is a permanent full time role working on days.
In return for your hard work and commitment you will receive the following generous benefits:
Genuine career progression opportunities
Ongoing training and professional development
Supportive and experienced senior leadership team
Pension scheme
Generous annual leave entitlement
The opportunity to lead services that genuinely transform people's lives
Reference ID: 7382
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45000 - £50000 per annum
Posted: 2026-10-16 13:22:14
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An exciting opportunity has become available for an experienced Supported Living Registered Manager to lead two supported living services located in Birmingham and Coventry, working for one of the UK's leading healthcare provider
This is a rewarding leadership role with an established provider committed to delivering exceptional, person-centred care for adults with complex support needs
*
*To be considered for this position you must hold a Level 5 Diploma in Leadership for Health &; Social Care (or be working towards it)
*
*
As the Manager your key responsibilities include:
Provide inspirational leadership across Supported Living services
Maintain full compliance with CQC regulations, legislation and best practice
Drive continuous improvement and achieve outstanding quality standards
Lead, mentor and develop multidisciplinary teams through coaching, supervision and performance management
Oversee safeguarding, risk management, audits, governance and quality assurance processes
Build and maintain strong relationships with Local Authorities, Integrated Care Boards (ICBs), Commissioners, Housing Associations and external stakeholders
Manage budgets, occupancy levels and service performance
Promote a positive culture focused on dignity, respect, inclusion and person-centred care
Support the continued growth and development of the services
The following skills and experience would be preferred and beneficial for the role:
Previous experience as a Registered Manager or Service Manager within Supported Living (essential)
Proven experience supporting adults with Learning Disabilities, Autism, Mental Health needs and other complex behaviours
Excellent understanding of CQC regulations, governance and safeguarding
A track record of successfully leading, motivating and developing high-performing teams
Strong organisational, communication and problem-solving skills
A full UK Driving Licence and willingness to travel between services
The successful Manager will receive an excellent salary of £45,000 - £50,000 per annum - Pay frequency is monthly.
This exciting position is a permanent full time role working on days.
In return for your hard work and commitment you will receive the following generous benefits:
Genuine career progression opportunities
Ongoing training and professional development
Supportive and experienced senior leadership team
Pension scheme
Generous annual leave entitlement
The opportunity to lead services that genuinely transform people's lives
Reference ID: 7382
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £45000 - £50000 per annum
Posted: 2026-10-16 13:22:11
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We are seeking a hardworking, Experienced and Qualified Agricultural Machinery Landbase Technician.
This is an exciting and highly fulfilling role working on a variety of premium equipment.
Essential Duties
Perform diagnostics, service, and repairs on agricultural equipment, in-house and on site.
Perform pre-delivery set up on new or used equipment.
Completion of job-related administration and reports (job cards/DTAC/ timesheets etc).
Maintain a tidy and organised workstation.
Follow company health & safety rules.
Undertake Manufacture training to achieve certified Tech status
Mentor apprentices.
Proficient in working with the leading industry technologies
Confident in the use of IT & diagnostic tools
Ability to work overtime as required
Skills & Qualifications
Excellent customer service skills.
Ability to work independently and as part of a team.
Vehicle driving licence.
Minimum 5 years of industry experience
Ideally familiar with John Deere.
Benefits
Up to 35 days Holiday
Free Parking
Pension Scheme
Staff Discount
Company social events
Life Assurance
Eye Test reclaim
Career progression
Company Vehicle
5k Tool insurance
....Read more...
Type: Permanent Location: Dulverton, England
Start: ASAP
Salary / Rate: Up to £45000 per annum + Excellent
Posted: 2026-10-16 12:14:12
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Operations Manager - Automotive Workshop
Site-based in West Bromwich, West Midlands
Candidates could be based in or around West Bromwich, Birmingham, Wolverhampton, Walsall, Dudley, Stourbridge, Halesowen, Kingswinford, Sutton Coldfield, Solihull, Cannock, Lichfield, Bromsgrove or the wider Black Country and West Midlands region.
Salary - £50,000 - £65,000 + Bonus + Professional Coaching + Employee Assistance Programme + Christmas Bonus + Team socials including monthly BBQ and weekly breakfast events + Monday to Friday working pattern
Running a workshop isn't just about keeping vehicles moving.
It's about balancing people, process, performance and planning to deliver on every promise you make to customers.
We're working with a family-run business with a simple philosophy: look after your people and they'll look after your customers.
It's a culture that's won awards, helped them grow, and created an environment where people genuinely want to stay and build their careers.
As they continue to expand their operation, invest in new capabilities and prepare for the future of vehicle maintenance, we're looking for an Operations Manager who wants more than just another management role.
This is an opportunity to help shape the direction of the business for years to come.
The Role
You'll be a key member of the Senior Leadership Team, working alongside the Commercial Manager, Workshop Controller and Finance Manager to ensure the business has the people, systems, capacity and investment needed to deliver today while preparing for tomorrow.
This is a strategic leadership position, but it's also a hands-on role.
You'll spend time planning for the future, improving processes and driving performance, while remaining close enough to the operation to support the team whenever required.
Four areas you'll own
Capacity & Growth
Forecast staffing, shift patterns and resource requirements
Plan future workshop capacity, tooling and equipment needs
Support customer onboarding and operational readiness for new contracts
Help ensure the business stays ahead of demand, not behind it
Performance & Delivery
Vehicle availability
Turnaround times
First-time fix rates
PMI compliance
Labour productivity and efficiency
Customer service performance
Process, Systems & Compliance
Own and improve operational systems and procedures
Drive continuous improvement across the customer journey, from booking through to invoice
Ensure the operation remains safe, compliant and audit-ready
Oversee Health & Safety, risk management and operational governance
People & Leadership
Provide co-leadership to both front-of-house and technician teams
Support recruitment, training and succession planning
Coach managers and help build a high-performing culture
Provide leadership cover for key operational functions when required
About You
You'll be an experienced operational leader who understands both the workshop floor and the commercial realities of running a successful vehicle maintenance operation.
Experience within vehicle maintenance, fleet services or commercial vehicle operations
Proven background in leading teams and managing performance
A technical background, such as a time-served Technician, NVQ Level 3 or equivalent
Experience owning budgets, building forecasts and developing business cases for investment
Strong understanding of operational compliance, workshop processes and Health & Safety
Confidence using Excel, operational reporting tools and fleet management systems
The ability to influence people, drive change and build alignment across teams
A proactive, solutions-focused mindset
What You'll Get
A genuine seat at the leadership table
Ongoing investment through our in-house training academy
The opportunity to shape operational strategy and future growth
Most importantly, you'll join a business that genuinely values its people.
We believe going the extra mile works both ways.
We invest in our team, support personal growth, and create an environment where good people can build long-term careers.
Apply Today
To apply for the position of Operations Manager - Automotive Workshop, job ref 4405KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion.
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know. ....Read more...
Type: Permanent Location: West Bromwich, England
Start: 16/11/2026
Salary / Rate: £50000 - £65000 per annum + + bonus + employee assistance programme
Posted: 2026-10-16 11:55:47
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A well-renowned multiple service providing Independent Fostering Agency is looking for a Supervising Social Worker for their Kent Service.
As the Supervising Social Worker, you will be supporting and developing the skills of the foster carers within North Kent, and you will be based from home 4 days a week.
This role is a hybrid-based full-time, permanent position and a competitive salary of up to £44,700 per annum plus car allowance.
Benefits for you:
Salary up to £44,700 per annum
The flexibility to work in a partly home-based role
Annual leave of 27 days + 8 public holidays + birthday off
Car Allowance - £0.45p per mile + £100 per month - £1200 per annum
Contributory pension
Private healthcare
Your responsibilities as the Supervising Social Worker:
Supervision and Management of carers
Contribution to Foster Carer & Social Worker training
Partaking in the out-of-hours duty rota
Please follow the instructions on this website, or alternatively contact Tom McKenna on 07587 031100 or tmckenna@charecruitment.com for further details and please do be sure to leave your contact details ....Read more...
Type: Permanent Location: Kent, England
Start: ASAP
Salary / Rate: £41200 - £44790 per annum + car allowance
Posted: 2026-10-16 11:52:57
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An amazing new job opportunity has arisen for a committed Deputy Domiciliary Care Manager to work for a leading domiciliary care provider based in the Canterbury, Kent area.
You will be working for one of UK's leading domiciliary care services
You will play a vital role in supporting and empowering vulnerable adults and their carers in the local community
As the Deputy Manager your key responsibilities include:
Supporting registered manager to run the service safely, including covering in the registered manager's absence and ensuring standards of care are maintained
Ensuring that the service safely plans staffing levels and complies with legislation and regulatory requirements
Undertake care assessments of client's needing care and support, as well as working closely with healthcare professionals and others
Helping the service to recruit and develop new health care workers, supporting, supervising and performance managing them
The following skills and experience would be preferred and beneficial for the role:
Experience of working in a home care service with the elderly and palliative care
Experience of working within the CQC standards, health and social care guidelines
Experiencing of supervising the work of others
Significant experience in engaging and working with external partners, including health and social care professionals, to achieve better outcomes for clients
Commitment to promoting an environment which has the highest regard for the Health and Safety of others
High-level understanding of professional boundaries and ability to maintain boundaries
Good literacy, numeracy, communication and IT skills
Hold a UK full drivers license
The successful Deputy Manage will receive an excellent salary of £29,000 per annum.
This exciting role is a permanent full time role working 40 hours on Mon-Fri from 8:30am-5pm (1 week on + 3 weeks off) In return for your hard work and commitment you will receive the following generous benefits:
*
*£150 for on call
*
*
Competitive salary with merit-based pay progression
Transparent pay bands rewarding individual experience, skills, training, and qualifications
Paid annual leave based on working patterns
Client referral scheme - up to £250 per referral
UK Travel expenses paid
Pension
Maternity Pay
Reference ID: 7448
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Canterbury, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £29000 per annum
Posted: 2026-10-16 10:54:16
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An amazing new job opportunity has arisen for a committed Deputy Domiciliary Care Manager to work for a leading domiciliary care provider based in the Canterbury, Kent area.
You will be working for one of UK's leading domiciliary care services
You will play a vital role in supporting and empowering vulnerable adults and their carers in the local community
As the Deputy Manager your key responsibilities include:
Supporting registered manager to run the service safely, including covering in the registered manager's absence and ensuring standards of care are maintained
Ensuring that the service safely plans staffing levels and complies with legislation and regulatory requirements
Undertake care assessments of client's needing care and support, as well as working closely with healthcare professionals and others
Helping the service to recruit and develop new health care workers, supporting, supervising and performance managing them
The following skills and experience would be preferred and beneficial for the role:
Experience of working in a home care service with the elderly and palliative care
Experience of working within the CQC standards, health and social care guidelines
Experiencing of supervising the work of others
Significant experience in engaging and working with external partners, including health and social care professionals, to achieve better outcomes for clients
Commitment to promoting an environment which has the highest regard for the Health and Safety of others
High-level understanding of professional boundaries and ability to maintain boundaries
Good literacy, numeracy, communication and IT skills
Hold a UK full drivers license
The successful Deputy Manage will receive an excellent salary of £29,000 per annum.
This exciting role is a permanent full time role working 40 hours on Mon-Fri from 8:30am-5pm (1 week on + 3 weeks off) In return for your hard work and commitment you will receive the following generous benefits:
*
*£150 for on call
*
*
Competitive salary with merit-based pay progression
Transparent pay bands rewarding individual experience, skills, training, and qualifications
Paid annual leave based on working patterns
Client referral scheme - up to £250 per referral
UK Travel expenses paid
Pension
Maternity Pay
Reference ID: 7448
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Canterbury, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £29000 per annum
Posted: 2026-10-16 10:53:29
-
An amazing new job opportunity has arisen for a committed Deputy Domiciliary Care Manager to work for a leading domiciliary care provider based in the Canterbury, Kent area.
You will be working for one of UK's leading domiciliary care services
You will play a vital role in supporting and empowering vulnerable adults and their carers in the local community
As the Deputy Manager your key responsibilities include:
Supporting registered manager to run the service safely, including covering in the registered manager's absence and ensuring standards of care are maintained
Ensuring that the service safely plans staffing levels and complies with legislation and regulatory requirements
Undertake care assessments of client's needing care and support, as well as working closely with healthcare professionals and others
Helping the service to recruit and develop new health care workers, supporting, supervising and performance managing them
The following skills and experience would be preferred and beneficial for the role:
Experience of working in a home care service with the elderly and palliative care
Experience of working within the CQC standards, health and social care guidelines
Experiencing of supervising the work of others
Significant experience in engaging and working with external partners, including health and social care professionals, to achieve better outcomes for clients
Commitment to promoting an environment which has the highest regard for the Health and Safety of others
High-level understanding of professional boundaries and ability to maintain boundaries
Good literacy, numeracy, communication and IT skills
Hold a UK full drivers license
The successful Deputy Manage will receive an excellent salary of £29,000 per annum.
This exciting role is a permanent full time role working 40 hours on Mon-Fri from 8:30am-5pm (1 week on + 3 weeks off) In return for your hard work and commitment you will receive the following generous benefits:
*
*£150 for on call
*
*
Competitive salary with merit-based pay progression
Transparent pay bands rewarding individual experience, skills, training, and qualifications
Paid annual leave based on working patterns
Client referral scheme - up to £250 per referral
UK Travel expenses paid
Pension
Maternity Pay
Reference ID: 7448
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Canterbury, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £29000 per annum
Posted: 2026-10-16 10:52:00
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As Area Sales Manager you will be joining a highly successful global market leader who are leaders in their market.
The role is field based covering the East Anglia territory building the customer base effectively meeting customer needs, developing a strong sales pipeline.
The role is full time and permanent offering a salary of between £40,000 and £41,000 (including London weighting) with excellent commission opportunities and an OTE of circa £53,200.
Being a territory role ideal location would be in Chelmsford covering the East Anglia area with easy access to the motorway network.
Key Accountabilities for the Area Sales Manager:
Identifying opportunities across a territory through research, data and networking
Develop and maintain expert knowledge of the market requirements
Promotion of products to all key accounts and end to end user
Managing the revenue of your own territory developing prospects, following up on opportunities
Achieving territory sales by cold calling, appointment setting, site surveys and demonstrations
Achieving calls to target groups on a monthly basis
Follow up on sales leads
Grow your own pipeline working to KPIs
Develop key client relationships and contacts to gain traction
Participate in in team projects likes new product launches and terms changes
Develop and maintain strong relationships with all internal teams to optimise efficiencies
Develop a qualified pipeline
Work closely with internal teams providing product feedback, market trends and competitor information
Key Skills Required for the Area Sales Role:
Experience in a field business development/area sales manager role
Proven track record in B2B sales
Cold calling, prospecting, business development experience
High levels of customer service
Ability to organise your own time effectively
Excellent negotiation and influencing skills
Confident communication skills
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
What's in it for you?
Salary of between £40,000 and £45,000
Commission and OTE circa £53,200
A company vehicle, fully expensed fuel card
Some overnight stays
You will receive a comprehensive induction plan to the company and role with plenty of support.
The role has a salary of between £40,000 and £41,000 with excellent commission opportunities and an OTE £53,200, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, private healthcare, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
....Read more...
Type: Permanent Location: Chelmsford, England
Start: 01/11/2026
Duration: permanent
Salary / Rate: £40000 - £41000 per annum + OTE £53,200
Posted: 2026-10-15 17:41:27
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B2B MARKETING EXECUTIVECENTRAL MANCHESTER, ANCOATS£28,000 - £35,000 Basic + Benefits
THE OPPORTUNITY: We're looking for a creative, proactive and commercially minded B2B Marketing Executive to join Get Recruited and take ownership of our day-to-day marketing activities.Working closely with our CEO and Managing Director, you'll be responsible for delivering and optimising our marketing campaigns, bringing fresh ideas and helping drive new business opportunities.You'll join a growing business with a supportive, collaborative team, a great social culture and exciting incentives, including European holidays! There's also genuine opportunity to progress into a Marketing Manager role as the business grows.THE B2B MARKETING EXECUTIVE ROLE:
Own the day-to-day delivery of our marketing strategy and roadmap, managing campaigns focused on B2B lead generation, brand awareness and commercial growth.
Manage 15-20 B2B email marketing and automation campaigns per month, including targeting, segmentation, copywriting, deployment, A/B testing, analysis and optimisation.
Manage central email and LinkedIn inboxes, responding to enquiries and distributing qualified leads to the recruitment team.
Take ownership of website updates, landing pages, blogs and SEO/GEO/AEO content, including internal linking, schema markup, backlinks and conversion optimisation.
Using Ahrefs to monitor trends and identify opportunities.
Create and manage monthly organic social media calendars, including content creation, scheduling and engagement.
Monitor marketing dashboards, analysing lead sources, campaign performance, conversion rates and ROI, providing insights to senior leadership.
Manage CRM and marketing data, including acquisition, verification, cleansing, segmentation, validation and opt-out requests, ensuring data protection compliance.
Create and manage low-volume, high-value direct mail campaigns and automated sequences to generate B2B enquiries.
Deliver new marketing initiatives, including events, exhibitions, podcasts and other projects within our marketing roadmap.
Produce marketing collateral, graphics and video content using Adobe Creative Suite and other creative tools.
Identify and implement opportunities to improve marketing processes through AI and automation.
Provide occasional business and office support, including answering calls, ordering supplies and maintaining office facilities.
THE PERSON:
Experience in a hands-on B2B marketing role, such as Marketing Executive, Digital Marketing Executive, CRM Executive, CRM Marketing Executive or Email Marketing Executive.
Experience within recruitment, professional services or another B2B service-led business would be advantageous.
Strong email marketing experience, ideally including outbound campaigns and automation, with excellent creative copywriting skills.
Confident managing large datasets, with strong Excel skills and experience in CRM management, segmentation and reporting.
Proficient in Adobe Photoshop and InDesign, with video editing experience advantageous.
Good understanding of digital marketing, with website management, SEO and search-optimised content experience desirable.
Commercially minded and analytical, with the ability to interpret campaign performance and identify improvements.
Highly organised, proactive and resourceful, with the confidence to independently manage marketing activities while collaborating closely with senior leadership.
TO APPLY: If you're an experienced B2B Marketing Executive, CRM Executive or Email Marketing Executive looking for a varied, hands-on role with genuine career progression, we'd love to hear from you.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £28000.00 - £35000.00 per annum + Benefits
Posted: 2026-10-15 16:33:03
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We are looking for a Children's Social Worker to join a Looked After Children Team.
Do not apply for this role if you do not have a Social Work Qualification with a minimum of 3 years post qualified experiences in permanent contract/s.
About the team
The role of this team is to support, safeguard and plan for the children and young people who are in care.
They are responsible for providing ongoing support, building relationships with the children and completing regular visits.
This team is also involved with making and evaluating the care plan for the child and taking all care proceedings.
About you
Having experience with court work and care proceedings is a key for this role.
It is essential to have a degree within Social Work (Degree/DipSW/CQSW).
A valid UK driving licence is essential for this role.
What's on offer?
£37.00 per hour umbrella (PAYE payment options available also)
‘Good' Ofsted report
Hybrid working scheme
Parking available / nearby
Easily accessible offices via car or public transport
For more information, please get in contact
Josh Sipson - Candidate Consultant
jsipson@charecruitment.com / 07775750600 ....Read more...
Type: Contract Location: East Midlands, England
Salary / Rate: Up to £37.00 per hour
Posted: 2026-10-15 16:29:31
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We are looking for a Children's senior Social Worker to join our Family Safeguarding Team
Do not apply for this role if you do not have 3 years' permanent experience post Social Work qualification
About the role
Through a family led approach, this team empowers children and their families to overcome challenges and thrive in the family set up.
This team is responsible for working with vulnerable children under either CIN or CP procedures and create care plans accordingly.
The team are set up as a multi-agency team working with a wide variety of social care professionals to create a fully complete support network.
About you
A successful candidate will have extensive experience working within child protection and family support environments.
Having a passion for creating positive outcomes for children using child focussed working is key to the success of this role.
It is essential to have a degree within Social Work (Degree/DipSW/CQSW) with a minimum of three years' experience within children's Social Work on a permanent basis.
A valid UK driving license is essential to be considered for this role.
What's on offer?
£37.00 (PAYE payments available also)
Hybrid working scheme
Friendly team with visible strong leadership
Work with a variety of different teams
Parking onsite /nearby
For more information, please get in contact
Josh Sipson - Candidate Consultant
jsipson@charecruitment.com / 07775750600
....Read more...
Type: Contract Location: West Yorkshire, England
Salary / Rate: Up to £37.00 per hour
Posted: 2026-10-15 16:16:49
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JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects.
This role provides support through phone, email, and other customer contact channels by answering product questions, troubleshooting application issues, resolving complaints, and recommending solutions that help customers achieve successful project outcomes.
Representatives work closely with Quality, Sales, Marketing, Technical Services, and other internal teams to ensure customer concerns are addressed while supporting a positive customer experience.
Depending on business needs, representatives may also assist with social media, ecommerce customer inquiries, or additional customer service functions.
RESPONSIBILITIES & EXPECTATIONS:
Respond to customer inquiries via phone, email, chat, and other support channels in a professional and timely manner.
Provide guidance on product selection, project planning, surface preparation, application, troubleshooting, and maintenance.
Investigate and resolve customer complaints, including coordinating replacements, refunds, and other appropriate resolutions.
Use active listening, empathy, and sound judgment to de-escalate challenging customer situations and achieve positive outcomes.
Meet established service level expectations (SLAs) and productivity standards across phone, email, chat, and other customer support channels.
Prioritize workload effectively to ensure timely responses and resolution of customer inquiries.
Maintain and expand knowledge of Rust-Oleum products, application techniques, systems, policies, and procedures through ongoing training and development.
Identify issues requiring escalation and collaborate with internal departments to drive resolution.
Support continuous improvement efforts by identifying recurring customer concerns, trends, and opportunities for process improvement.
Adapt to changing business priorities, seasonal volume fluctuations, and evolving customer support needs.
Support cross-functional initiatives and develop proficiency in additional customer service functions as business needs evolve.
Participate in team meetings, coaching sessions, and departmental initiatives designed to improve the customer experience and business results.
Knowledge, skills, and abilities:
Strong verbal and written communication skills.
Ability to explain technical information in a clear, concise, and customer-friendly manner.
Strong problem-solving and decision-making skills.
Ability to learn, retain, and apply technical product and process knowledge effectively.
Strong customer de-escalation and conflict resolution skills.
Strong organizational and time management skills, with the ability to multitask and manage multiple priorities while maintaining quality and meeting service level expectations.
Proficiency with Microsoft Office and business systems, including CRM platforms such as Zendesk, with the ability to navigate multiple applications simultaneously and accurately document customer interactions, case activity, and resolutions.
Ability to work independently while collaborating effectively within a team environment.
Strong attention to detail.
Working conditions:
Frequent interaction with customers via phone, email, and other support channels.
Hybrid work environment with a current schedule of three days in the office and two days working remotely.
What makes someone successful in this role:
Successful Product Support Representatives are customer-focused problem solvers who enjoy helping people and learning new things.
They remain calm during difficult conversations, confidently troubleshoot issues, and balance phone, email, and other customer support responsibilities while meeting departmental service goals.
Strong performers are curious, coachable, and committed to continually expanding their knowledge through training, hands-on experience, and feedback.
They take ownership of customer concerns, communicate effectively, adapt to change, and work collaboratively with teammates to deliver an exceptional customer experience.
Individuals who excel in this role demonstrate empathy, resilience, strong communication skills, and a genuine desire to help customers achieve successful project outcomes while protecting and strengthening the Rust-Oleum brand.
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-15 15:12:08
