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Are you an experienced Administrator seeking a dynamic opportunity? Service Care Solutions have a fantastic opportunity for an experienced Administrator/Minute Taker to join Stoke-On-Trent City Council on a full time basis.
This will be an initial contract for 6 months, with a view to be extended, based in Stoke-On-Trent, offering a pay rate of £15.81 per hour.
As a Team Co-ordinator within Children and Family Services, you will play a vital role in providing efficient and effective support to designated teams, contributing to the smooth operation of Children's Social Care.
Your responsibilities include delivering excellent customer service, managing enquiries and referrals, and ensuring the coordination of various administrative tasks.
Pay: £15.81 per hourWorking Hours: Mon-Fri 9-5, 37 hours per weekLocation: Civic Centre, Stoke-On-Trent, ST4 1RN
Duties:
Maintain systems and processes to facilitate the smooth running of social work teams.
Act as the first point of contact for enquiries and referrals, handling complex queries with professionalism and discretion.
Take minutes in meetings
Keep abreast of children's and families' circumstances to address queries effectively.
Coordinate diaries, appointments, and meetings for team members.
Ensure compliance with key statutory requirements, such as child protection visits and reviews.
Facilitate case planning meetings and maintain accurate records.
Manage financial payments and administrative tasks.
Organise transport and appointments for families as required.
Establish cover arrangements for team members.
Handle correspondence and maintain office equipment and supplies.
Person Specification:
Good standard of education with excellent numeracy and literacy skills.
Demonstrated experience of positive working relationships.
Excellent oral and written communication skills.
Experienced in minute taking for meetings
Ability to work independently and as part of a team.
Strong administrative skills and ability to manage priorities.
Proficiency in computer literacy and information management systems.
Ability to write concise reports and summarize information.
Knowledge of and sensitivity to the needs of vulnerable children and families.
Commitment to equality of opportunity and the Equality Act 2010.
Confidence in fulfilling spoken aspects of the role in English.
If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or send your CV to kat.shah@servicecare.org.uk.
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed. ....Read more...
Type: Contract Location: Stoke-on-Trent, England
Salary / Rate: Up to £15.81 per hour
Posted: 2024-10-14 23:35:03
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Job Overview:
The HR Administrator will support in delivering a comprehensive HR administration service.
This role will serve as the primary point of contact for all HR-related queries and will assist in managing the employment lifecycle, ensuring that all HR records are accurate and up-to-date.
The administrator will handle tasks related to onboarding, payroll, employee records, and other HR functions.
Key Responsibilities:
· Onboarding Administration: Manage all administrative processes associated with onboarding new employees, including preparing contracts of employment, updating databases, sending offer letters, and reviewing recruitment submissions.
· Employment Checks: Conduct and verify employment checks such as reference checks, right-to-work documentation, medical checks, qualifications, and DBS checks where applicable.
· Payroll Administration: Prepare and log payroll instructions for the monthly payroll run, including recording new starters, leavers, salary changes, and other relevant employee data.
Ensure all payroll data is saved in the appropriate folders.
· Database Management: Maintain and update the HR database to reflect current employee details accurately.
Ensure all personal information changes are updated promptly across all relevant systems.
· System Support: Act as the primary contact for queries related to HR systems, including payroll, leave and absence and performance management systems, providing support and resolving issues as needed.
· Meeting Assistance: Assist in formal meetings such as employee disciplinaries and grievances, performing tasks as directed by the HR Manager or Head of HR.
· Resignation and Exit Process: Acknowledge resignations, inform Line Managers of the process, calculate any outstanding annual leave, and conduct exit interviews either face-to-face or by phone.
· Reference Requests: Respond to reference requests for current or former employees in a timely manner.
· File Management: Maintain and manage electronic and paper-based personnel files, ensuring timely filing and archiving.
· Employee Benefits: Administer employee benefit packages as required.
· Project Support: Assist the HR team in the development and implementation of new HR projects and initiatives.
Qualifications and Skills:
· Administrative Skills: Proficient in handling administrative tasks, managing records, and ensuring data accuracy.
· Attention to Detail: High level of accuracy in data entry and record-keeping.
· Communication: Strong verbal and written communication skills for effective liaison with employees and HR team members.
· Organisational Skills: Ability to manage multiple tasks efficiently and meet deadlines.
· Technical Proficiency: Familiarity with HR systems and software.
Proficient in Microsoft Office Suite, especially Excel.
· Team Player: Collaborative mindset with the ability to work effectively within a team and build strong working relationships.
· Educational Background: Relevant qualification or studying towards an HR qualification is advantageous.
· Experience: A minimum of 3 years HR Administration experience required
· Personal Attributes: Critical thinking, curiosity, and ambition to develop a broad skill set in HR and business administration.
· Communication: Effective interpersonal skills with the ability to handle sensitive information confidentially.
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Additional pay:
Bonus scheme
Benefits:
Additional leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Private medical insurance
Referral programme
Schedule:
8 hour shift
Monday to Friday
Experience:
Human resources: 3 years (preferred)
Licence/Certification:
Human Resources Qualification (preferred)
Work Location: In person ....Read more...
Type: Permanent Location: Houghton Le Spring, England
Start: ASAP
Salary / Rate: £24000 - £27000 per annum
Posted: 2024-10-14 09:06:58
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My client is looking for a temporary experienced administrator with good coordination skills.
GENERAL DESCRIPTION OF DUTIES:
You will be providing administrative support to a small team
Duties of office administrator
Manage daily office duties, including clerical tasks and data entry.
Answer phone calls with professionalism and provide excellent phone etiquette.
Maintain accurate records and files using various computer systems.
Archiving of files
Experience
Commitment and willingness to take on any office-based Administration
Good computer skills
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Contract Location: West Malling, England
Start: 21/10/2024
Salary / Rate: £11.44 - £12.00 per hour
Posted: 2024-10-13 23:35:03
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We are currently looking for a Customer Service Administrator to join an established manufacturing company based near Redditch who supply their products on a global scale! The role gives the Customer Service Administrator the opportunity to support a developing team who strive to provide an exceptional customer experience!
Key responsibilities for the Customer Service Administrator :
Represent the company principles and values through each interaction, ensuring it is friendly, professional and efficient.
Take a proactive approach in ensuring customers are well informed, from initial communication through to completion.
Answering queries, complaint resolution and following protocols to ensure transactions are processed as per company policy.
Processing orders, ensuring appropriate costs are applied, and documents packs are created.
Discuss stock enquiries, potential transport and dispatch options, and accurately explaining the overall costs.
Experience of the Customer Service Administrator :
You will have experience working in a fast-paced Customer Service Administrator role, demonstrating great communication skills, showing confidence over the telephone but also through computer system.
Experience working with SAP is essential.
Demonstrates good understanding of exports, documentation, transport options and overall order book management.
Has fantastic attention to detail, able to follow procedures as per company policy when processing orders.
With the support of the existing team, the company gives the Customer Service Administrator the possible opportunity to develop from a temporary role, into a permanent role if you excel within the position!
If you have the skills and experience for the role of Customer Service Administrator , please clink on the link below to apply directly! ....Read more...
Type: Contract Location: Redditch, England
Start: ASAP
Salary / Rate: Up to £0.00 per hour
Posted: 2024-10-11 15:13:38
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HR Administrator
Hybrid Working - 12 month Contract - £16.00 per hour
We are seeking an enthusiastic, well organised learning and development administrator to join our team in our multi-national defence systems business.
This person will be responsible for the day to day running of our training rooms and for supporting the L&D advisors to provide learning and development solutions to the business.
Responsibilities
You will be working closely with the rest of the L&D team to ensure that the learning solutions we offer to employees are delivered in a timely, efficient and cost effective manner.
You will be:
Managing the smooth running of the training facilities at all three MBDA sites, meeting trainers, ensuring equipment is available and working, and liaising with security about access (will require site presence at least 3 days per week)
Working with external agencies, such as company venue booking agency, training providers and our managed service provider to ensure a wide range of training courses are arranged effectively from start to finish
Performing a range of activities within our training management system, including updating records, deleting duplicate requests, checking and correcting data within the system and preparation of reports for business areas or L&D team
Responding to a wide range of L&D-related enquires/problems/situations, including investigating records/files/databases to resolve standard queries, or referring more difficult enquiries to roles at higher levels, ensuring quick resolution wherever possible
Working with other departments in the business to secure the support required for the running of training courses e.g.
facilities for training environment, IM for equipment, security for access control, procurement for contracting payments etc.
Take responsibility for administration for a designated set of training courses, including mastering Performance Management, Technical Foundation Programme & Lean Six Sigma (amongst others)
Provide administration support for the experienced apprenticeships schemes run across the company, including management of our internal records & issuing documentation and communication to learners
Manage the security refresher training process, ensuring all training is carried out within required timescales and records are maintained.
Supporting the delivery of any adhoc Learning events across all MBDA UK sites
Skillset/experience required:
Great written and verbal communication skills - able to draft sensitive and appropriate responses to customer queries via email/instant messenger and excellent telephone manner
A strong customer service ethic - willing to make the extra effort to help others at all times
A proactive approach to getting things done
Ability to solve problems
The ability to develop good working relationships with internal and external trainers, suppliers and delegates, and to be a great ambassador for the L&D team and HR function
The ability to work under pressure in a busy environment
Great organisational and planning skills, with the ability to think ahead , identify potential problems and find solutions
Excellent IT skills, including MS Office suite (Excel, Word, Powerpoint) and the ability to quickly learn new tools and systems
Previous experience of organising training events or working in a learning administrator role preferred
SC Clearance will be required
Apply Today or Call Kirsty to discuss ....Read more...
Type: Contract Location: Stevenage, England
Start: November
Duration: 12 months
Salary / Rate: £0.00 - £16.00 per hour
Posted: 2024-10-11 13:13:11
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We have a permanent, full-time, job opportunity for a Sales Administrator to join the team of a leading international manufacturing company at their UK office which has recently relocated to Carlisle city centre due to continued success and growth.Your job will be to process customer orders and manage stock levels via their bespoke computer system.The ideal candidate for this position will have excellent administration and people skills.You will be working within a small, friendly and relaxed team of people who work closely with, and support, each other.
It’s a really nice place to work!There is the option to work from home one day per week and the employer will also consider part-time candidates if full time is not for you.Your new jobProcess customer orders via computer.Monitor and update stock levels.Produce stock forecasts based on order history and sales promotions.Receive orders from customers (usually electronically).Send orders to overseas head office and factories.Send delivery information to distributors.Liaise with transport companies.Raise supplier invoices (computer generated).Chase orders and deliveries when required.Ad-hoc administrative and clerical duties.Work closely with the rest of the team (accounts / sales and admin).About youAdministration background.Attention to detail.Customer service skills.Organisation and time management skills.Ability to meet deadlines.Ability to work well with suppliers, customers and other team members.Active listening skills.Interpersonal skills.Excellent communication skills.Salary and benefitsStarting salary of £23,920 per year.25 days’ holiday per year plus bank holidays (33 days in total).Pension scheme.Free car parking.Family friendly policies.Early finish on Fridays (3pm).Option to work from home, one day per week. ....Read more...
Type: Permanent Location: Carlisle, Cumbria, England
Start: ASAP
Duration: Permanent Staff Position
Salary / Rate: £23,920 per year
Posted: 2024-10-11 05:48:15
