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JOB DESCRIPTION
Job Summary
Modern Recreational Technologies® is seeking an experienced Product Manager, Marine & Fuel to lead commercial execution across the Marine and Fuel business segments, including the Pettit®, ValvTect® and Woolsey® brands.
Reporting to the Vice President of Commercial Innovation, this role serves as the primary commercial owner for the Marine & Fuel portfolio and translates enterprise strategy into segment-level execution.
The Product Manager will lead product management, brand management, pricing, product roadmaps, commercialization, product launches, trade show execution, forecasting support, sales enablement, and the annual marketing calendar.
The successful candidate will work closely with Sales, RD&I, Operations, Finance, Digital Commerce, Content, and other cross-functional partners to ensure products are developed around meaningful customer and market needs, launched with speed and discipline, and supported throughout their lifecycle.
This is a high-impact, self-directed position requiring strong business judgment, product management expertise, commercial acumen, and the ability to establish priorities and accountability across complex cross-functional initiatives.
Principle Duties and Responsibilities
Serve as the commercial leader and primary owner of execution for the Marine & Fuel segment, aligned with the strategy established by the Vice President of Commercial Innovation.
Own product management across the Marine & Fuel portfolio, including lifecycle management, portfolio health, positioning, and identification of opportunities, gaps, and risks.
Lead brand management and execution, ensuring consistent positioning, messaging, visual identity, and customer experience across channels.
Develop and maintain product pricing strategies with Finance and Sales, including competitive benchmarking, margin considerations, channel dynamics, and annual price planning.
Develop and maintain product roadmaps based on customer needs, market intelligence, competitive activity, business priorities, and long-term portfolio strategy.
Lead commercialization and go-to-market execution for new and existing products, ensuring cross-functional readiness across RD&I, Operations, Sales, Digital Commerce, and Content.
Manage product launches from commercial approval through market introduction, including positioning, pricing, packaging, forecasting, training, collateral, digital readiness, and launch measurement.
Develop and maintain competitive intelligence and customer insights to support product, pricing, brand, and portfolio decisions.
Support demand forecasting and annual planning with market, product, launch, promotional, and customer insights.
Lead SKU rationalization and portfolio optimization to improve focus, operational efficiency, profitability, and customer experience.
Own commercial requirements for packaging, labeling, product literature, catalogs, sales collateral, technical support materials, and other customer-facing assets.
Develop and manage the annual Marine & Fuel marketing calendar, coordinating launches, campaigns, promotions, customer communications, digital initiatives, and industry events.
Own trade show and event management, including objectives, product focus, messaging, booth requirements, staffing coordination, lead strategy, budgets, and post-event follow-up.
Work directly with RD&I and laboratory resources to communicate market requirements, prioritize development needs, provide commercial input, and support timely commercialization.
Develop and coordinate product and commercial training for Sales, distributors, customers, applicators, and other stakeholders.
Lead sales enablement by ensuring Sales has clear positioning, competitive tools, product knowledge, collateral, launch support, and customer-facing resources.
Partner with the Digital Commerce Manager to optimize Marine & Fuel products across company websites, marketplaces, and other digital channels.
Partner with the Content Manager on product, brand, social, video, photography, PR, email, and campaign content aligned with segment priorities.
Monitor performance of launches, brands, pricing initiatives, campaigns, trade shows, and portfolio actions and recommend corrective actions and future priorities.
Manage assigned commercial budgets and external resources with an emphasis on measurable return, speed, and efficient use of company resources.
Key Qualifications
5+ years of progressive experience in product management, brand management, commercial marketing, or a related commercial function.
Bachelor's degree in Marketing, Business, Chemistry, Engineering, or a related field; advanced degree preferred.
Preferred Qualifications
Experience in coatings, chemicals, marine, fuel additives, industrial products, or a comparable technical market.
Demonstrated experience with product portfolio management, pricing, commercialization, and new product launches.
Strong financial and analytical skills with the ability to evaluate pricing, margin, forecasts, and commercial performance.
Strong oral and written communication skills.
Excellent organizational and project management skills.
Experience leading cross-functional teams and complex initiatives.
Ability to work effectively with RD&I, Sales, Operations, Finance, and technical teams.
Proficient in Microsoft Word, Excel, PowerPoint, CRM systems, and business analytics tools.
Candidate Profile
Proven leadership experience in product management, commercial marketing, brand management, or a related commercial function, preferably within coatings, chemicals, marine, fuel additives, or industrial products.
Strong commercial acumen with demonstrated experience managing product portfolios, pricing, product launches, and go-to-market initiatives.
Ability to translate customer, competitive, and market insights into actionable product and commercial strategies.
Highly organized, accountable, and comfortable leading cross-functional initiatives.
This position is designed for a commercial leader who can take ownership of the Marine & Fuel portfolio, strengthen established brands, accelerate commercialization, and ensure the segment has the tools, products, positioning, and market support required to compete successfully.Apply for this ad Online! ....Read more...
Type: Permanent Location: Greensboro, North Carolina
Posted: 2026-10-16 15:11:50
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JOB DESCRIPTION
Quality Support Specialist
16154
Send Message to Team
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Basic info
Requisition Status
Open - Posted
Requisition Type
Standard
Requisition Number
16154
Requisition Title
Quality Support Specialist
Number of Openings
1
Business Justification
New Position
Languages
American English (Default)
Comments
Hiring team
Hiring Manager
Kjell Nykreim
National Training Manager - General Services
Recruiter
Laurel Hanson
Recruiter
Collaborator
Diniesha Bennett
Recruiting Coordinator
Actions
Requisition structure
Recruiting Type
Hourly
Organization
WTI Division, Tremco, Construction Products Group, RPM Inc.
Job Family
Service and Installation
Job Function
Primary Location
Indianapolis, IN, United States
Other Locations
Details
Worker Type
Employee
Job Type
Permanent
Job Shift
Regular or Temporary
Regular
Full Time or Part Time
Education Level
Minimum Salary
Maximum Salary
33
Pay Frequency
Weekly
Employee Referral Bonus
Midpoint Salary
Recruitment Method
Recruitment Cost
Bonus Percentage
FTE
Company Car
Relocation
In Budget
Current Employee (if a replacement)
Leave Date of Employee (if a replacement)
Required Date
Work From Home
Yes
Can this position be performed at the Global Service Center?
Please explain why / why not qualifies for Global Service Center
Work Requirements
Travel Required
Yes
Domestic Travel Frequency
International Travel Required
No
International Travel Frequency
Workdays
Posting description
Internal
External
Short Description
Description
GENERAL PURPOSE OF THE JOB:
The Quality Support Specialist educates WTI personnel on the proper use and application of products, providing installation training both on and off the roof.
They oversee large self-performed projects from start to finish, conducting intermittent inspections and performing post-completion inspections of smaller projects.
The QCS will conduct regular job site visits during the project and after project completion.
The goal is to provide consistency nationwide through proper roof repairs and the application of our products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work.
Provide a variety of technical and application training sessions in both field and shop settings.
Provide hands-on application training and supervision of roof coatings and installation.
Attend pre-cons on large projects.
Be present at job start-ups to discuss the proper execution of the scope of work.
Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice.
Perform a pre-final inspection to ensure that the project has a zero-punch list.
Perform final inspections when needed.
Pre-project field inspections and technical support, including but not limited to:
Peel tests
Product testing
Product recommendations
Proper product installations
Post project completion inspection to ensure quality workmanship and proper utilization and application of materials.
Product diagnostic support to ensure that WTI is kept out of trouble due to misuse of products in the situation.
Conduct roof inspections, providing written reports and photo documentation.
Conduct on-site safety audits to ensure all safety requirements are met and consult with the safety team as needed.
Review and train on large warranty adjustment projects over ten (10) man days.
Communicate professionally both verbally and in writing with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team.
Complete daily reports including DTA's, Safety Audits, Truck Audits, and QC Inspection Reports as necessary and applicable.
Complete weekly/monthly activity reports as requested.
Support the region as needed when weather conditions prevent the fulfillment of daily job responsibilities.
Facilitate training in a classroom setting.
All other Quality Control Inspection related tasks or training as assigned by the manager.
Travel predominantly within assigned territory and nationally when needed, complete and submit expense reports on a timely basis.
CERTIFICATES, LICENSES, REGISTRATIONS:
OSHA 30 training OTHER SKILLS AND ABILITIES:
Strong roofing or building science mechanical aptitude.
Prior experience in a field service leadership role.
Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems)
In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of our product line.
This position is an autonomous role and requires self-motivation to manage a high level of independence.
Strong work ethic and ability to multitask.
Experience working with various types of technology and software.
Must have a valid driver's license and a clean driving record.
The salary range for applicants in this position generally ranges between $75,000 and $95,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Phoenix, Arizona
Posted: 2026-10-16 15:11:31
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JOB DESCRIPTION
Quality Support Specialist
16154
Send Message to Team
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Basic info
Requisition Status
Open - Posted
Requisition Type
Standard
Requisition Number
16154
Requisition Title
Quality Support Specialist
Number of Openings
1
Business Justification
New Position
Languages
American English (Default)
Comments
Hiring team
Hiring Manager
Kjell Nykreim
National Training Manager - General Services
Recruiter
Laurel Hanson
Recruiter
Collaborator
Diniesha Bennett
Recruiting Coordinator
Actions
Requisition structure
Recruiting Type
Hourly
Organization
WTI Division, Tremco, Construction Products Group, RPM Inc.
Job Family
Service and Installation
Job Function
Primary Location
Indianapolis, IN, United States
Other Locations
Details
Worker Type
Employee
Job Type
Permanent
Job Shift
Regular or Temporary
Regular
Full Time or Part Time
Education Level
Minimum Salary
Maximum Salary
33
Pay Frequency
Weekly
Employee Referral Bonus
Midpoint Salary
Recruitment Method
Recruitment Cost
Bonus Percentage
FTE
Company Car
Relocation
In Budget
Current Employee (if a replacement)
Leave Date of Employee (if a replacement)
Required Date
Work From Home
Yes
Can this position be performed at the Global Service Center?
Please explain why / why not qualifies for Global Service Center
Work Requirements
Travel Required
Yes
Domestic Travel Frequency
International Travel Required
No
International Travel Frequency
Workdays
Posting description
Internal
External
Short Description
Description
GENERAL PURPOSE OF THE JOB:
The Quality Support Specialist educates WTI personnel on the proper use and application of products, providing installation training both on and off the roof.
They oversee large self-performed projects from start to finish, conducting intermittent inspections and performing post-completion inspections of smaller projects.
The QCS will conduct regular job site visits during the project and after project completion.
The goal is to provide consistency nationwide through proper roof repairs and the application of our products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure proper execution and delivery of all WTI GS and GC self-performed roofing work.
Provide a variety of technical and application training sessions in both field and shop settings.
Provide hands-on application training and supervision of roof coatings and installation.
Attend pre-cons on large projects.
Be present at job start-ups to discuss the proper execution of the scope of work.
Visit the projects at specific intervals to assess the completed work and provide any direction or corrective advice.
Perform a pre-final inspection to ensure that the project has a zero-punch list.
Perform final inspections when needed.
Pre-project field inspections and technical support, including but not limited to:
Peel tests
Product testing
Product recommendations
Proper product installations
Post project completion inspection to ensure quality workmanship and proper utilization and application of materials.
Product diagnostic support to ensure that WTI is kept out of trouble due to misuse of products in the situation.
Conduct roof inspections, providing written reports and photo documentation.
Conduct on-site safety audits to ensure all safety requirements are met and consult with the safety team as needed.
Review and train on large warranty adjustment projects over ten (10) man days.
Communicate professionally both verbally and in writing with our Technicians, Foremen, Supervisors, Field Operations Managers, Regional Business Managers, Corporate Staff, and the Sales Team.
Complete daily reports including DTA's, Safety Audits, Truck Audits, and QC Inspection Reports as necessary and applicable.
Complete weekly/monthly activity reports as requested.
Support the region as needed when weather conditions prevent the fulfillment of daily job responsibilities.
Facilitate training in a classroom setting.
All other Quality Control Inspection related tasks or training as assigned by the manager.
Travel predominantly within assigned territory and nationally when needed, complete and submit expense reports on a timely basis.
CERTIFICATES, LICENSES, REGISTRATIONS:
OSHA 30 training OTHER SKILLS AND ABILITIES:
Strong roofing or building science mechanical aptitude.
Prior experience in a field service leadership role.
Practical computer application literacy (including Microsoft Office Suite and learning the necessary internal business systems)
In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of our product line.
This position is an autonomous role and requires self-motivation to manage a high level of independence.
Strong work ethic and ability to multitask.
Experience working with various types of technology and software.
Must have a valid driver's license and a clean driving record.
The salary range for applicants in this position generally ranges between $75,000 and $95,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Phoenix, Arizona
Posted: 2026-10-16 15:11:31
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Maintenance Technician supports and ensures the completion of day-to-day maintenance activities at the plant.
The position provides support to leadership for all maintenance staff to drive excellence and maximize effort.
The position focuses on maintaining high-quality standards through the efforts expended at the facility that meet and exceed customer expectations while maintaining a professional and equally efficient environment for all production employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform standard work in a safe manner by following all written and verbally communicated safety rules and procedures.
Inspect and repair plant equipment, including but not limited to mechanical, welding, carpentry, electrical, instrumentation and controls to minimize downtime.
Document accurate maintenance activity records.
Clean and maintain assigned areas and tools to ensure proper functionality.
Participate in the continuous improvement process.
Report incidents, near misses, and any non-conformances through the appropriate channels.
Exemplify the expected values of organization including following policies and standard work procedures.
Give input on and coordinate maintenance supply purchases.
Perform Preventative Maintenance Program to ensure completion and accuracy.
Other projects and tasks assigned.
Crosstrain on other production functions to aid as business need dictates.
EDUCATION REQUIREMENT:
One-year certificate from college, technical school or manufacturing training program.
One additional year of experience plus a high school diploma/GED in lieu of higher education is acceptable.
Two additional years of experience in lieu of formal education is acceptable.
EXPERIENCE REQUIREMENT:
Maintenance Technician III: 3+ years of experience
CERTIFICATES, LICENSES, REGISTRATIONS:
Forklift License preferred
OTHER SKILLS AND ABILITIES: Indicate if required or preferred.
Experience in 480-volt 3 phase electricity required (Preferred in some locations)
Capable of installing, programming, and troubleshooting PLC; AC/DC drive motors preferred
Ability to troubleshoot electric, air systems, and hydraulic systems
Knowledge of lockout/tagout, arc flash requirements, confined space entry and hot work permit
Ability to work overtime as needed; ability to meet deadlines
Ability to manage multiple priorities and respond urgently to down equipment
Effective team player, self-motivated, quick learner
Good communication skills with the ability to read, write, and communicate fluently in English
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
BENEFITS:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: South Sioux City, Nebraska
Posted: 2026-10-16 15:11:14
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Are you a Qualified F-Gas Category 1 Engineer with both commercial and domestic experience? This could be a great opportunity for you!
An opportunity has arisen for an Air Conditioning Engineer to join a family-run heating, cooling and HVAC company, providing installation, servicing and repair services for domestic and commercial properties.
Location: the ideal candidates will be based in West/North-West London, Hertfordshire, or surrounding areas.
Engineers travel directly from home to customer sites, with no Central London work required.
This full-time, permanent PAYE position offers a basic salary of £50,000-£55,000, negotiable for the right candidate, plus benefits.
Candidates with strong commercial and domestic air conditioning experience will be considered, even if they have limited experience with chillers, ventilation or electrical installations
Key Responsibilities
* Install domestic and commercial split, multi-split and VRF/VRV air conditioning systems.
* Service and maintain air conditioning and refrigeration equipment across residential and commercial sites.
* Diagnose faults and carry out repairs on air conditioning and associated systems.
* Undertake planned maintenance and respond to breakdowns, including work on commercial chillers and ventilation equipment where required.
* Carry out refrigerant checks, testing and commissioning, along with electrical tasks where appropriately qualified and competent.
* Complete service reports, maintain safe working practices
* Perform other duties as required.
The candidates from the following background will be considered:
* Air Conditioning Engineer, HVAC Engineer, HVAC & Refrigeration Engineer, Air Conditioning and Refrigeration Engineer, Refrigeration and Air Conditioning Engineer, Air Conditioning Service Engineer, Air Conditioning Installation Engineer, AC Engineer
What We Are Looking For
* F-Gas Category 1 qualification.
* Proven experience with both domestic and commercial air conditioning systems.
* Experience installing, servicing and repairing air conditioning equipment.
* Strong diagnostic and fault-finding skills.
* A good understanding of refrigeration principles and electrical controls.
* Ability to manage workloads and work independently.
* Full UK driving licence.
Whats on offer
* Competitive salary.
* Overtime opportunities.
* Company van, fuel card, tools and equipment.
* Company pension.
* Paid annual leave plus bank holidays.
* Christmas bonus.
* Employee discounts and benefits portal.
* Employee mentoring programme
* Financial planning services
* Free or subsidised travel
* Gym membership
* Health & wellbeing programme
* Referral programme
* Sick pay
* Store discount
* Manufacturer training and ongoing professional development.
* Full-time PAYE employment.
This is an excellent opportunity for an HVAC & Refrigeration Engineer to broaden their experience across domestic and commercial systems while developing their technical skills and career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Watford,Harrow, West london, North West London, Home counties, England
Start:
Duration:
Salary / Rate: £50000 - £55000 Per Annum
Posted: 2026-10-16 14:57:14
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Operations Manager - Automotive Workshop
Site-based in West Bromwich, West Midlands
Candidates could be based in or around West Bromwich, Birmingham, Wolverhampton, Walsall, Dudley, Stourbridge, Halesowen, Kingswinford, Sutton Coldfield, Solihull, Cannock, Lichfield, Bromsgrove or the wider Black Country and West Midlands region.
Salary - £50,000 - £65,000 + Bonus + Professional Coaching + Employee Assistance Programme + Christmas Bonus + Team socials including monthly BBQ and weekly breakfast events + Monday to Friday working pattern
Running a workshop isn't just about keeping vehicles moving.
It's about balancing people, process, performance and planning to deliver on every promise you make to customers.
We're working with a family-run business with a simple philosophy: look after your people and they'll look after your customers.
It's a culture that's won awards, helped them grow, and created an environment where people genuinely want to stay and build their careers.
As they continue to expand their operation, invest in new capabilities and prepare for the future of vehicle maintenance, we're looking for an Operations Manager who wants more than just another management role.
This is an opportunity to help shape the direction of the business for years to come.
The Role
You'll be a key member of the Senior Leadership Team, working alongside the Commercial Manager, Workshop Controller and Finance Manager to ensure the business has the people, systems, capacity and investment needed to deliver today while preparing for tomorrow.
This is a strategic leadership position, but it's also a hands-on role.
You'll spend time planning for the future, improving processes and driving performance, while remaining close enough to the operation to support the team whenever required.
Four areas you'll own
Capacity & Growth
Forecast staffing, shift patterns and resource requirements
Plan future workshop capacity, tooling and equipment needs
Support customer onboarding and operational readiness for new contracts
Help ensure the business stays ahead of demand, not behind it
Performance & Delivery
Vehicle availability
Turnaround times
First-time fix rates
PMI compliance
Labour productivity and efficiency
Customer service performance
Process, Systems & Compliance
Own and improve operational systems and procedures
Drive continuous improvement across the customer journey, from booking through to invoice
Ensure the operation remains safe, compliant and audit-ready
Oversee Health & Safety, risk management and operational governance
People & Leadership
Provide co-leadership to both front-of-house and technician teams
Support recruitment, training and succession planning
Coach managers and help build a high-performing culture
Provide leadership cover for key operational functions when required
About You
You'll be an experienced operational leader who understands both the workshop floor and the commercial realities of running a successful vehicle maintenance operation.
Experience within vehicle maintenance, fleet services or commercial vehicle operations
Proven background in leading teams and managing performance
A technical background, such as a time-served Technician, NVQ Level 3 or equivalent
Experience owning budgets, building forecasts and developing business cases for investment
Strong understanding of operational compliance, workshop processes and Health & Safety
Confidence using Excel, operational reporting tools and fleet management systems
The ability to influence people, drive change and build alignment across teams
A proactive, solutions-focused mindset
What You'll Get
A genuine seat at the leadership table
Ongoing investment through our in-house training academy
The opportunity to shape operational strategy and future growth
Most importantly, you'll join a business that genuinely values its people.
We believe going the extra mile works both ways.
We invest in our team, support personal growth, and create an environment where good people can build long-term careers.
Apply Today
To apply for the position of Operations Manager - Automotive Workshop, job ref 4405KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion.
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know. ....Read more...
Type: Permanent Location: West Bromwich, England
Start: 16/11/2026
Salary / Rate: £50000 - £65000 per annum + + bonus + employee assistance programme
Posted: 2026-10-16 11:55:47
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SALES ACCOUNT MANAGER / KEY ACCOUNT MANAGER - COMMERCIAL LANDSCAPING MANCHESTER, HYBRID WORKING £35,000 - £40,000 BASIC + PERFORMANCE-RELATED BONUS + EXCELLENT BENEFITS
Are you a Sales Account Manager or Key Account Manager with experience in commercial landscaping, grounds maintenance, construction or environmental services?
Get Recruited is working with an established commercial landscaping business that is investing in its sales team and looking for a Sales Account Manager / Key Account Manager to support its next stage of growth.
Working with commercial clients, local authorities and sports facilities, the business delivers services across soft and hard landscaping, grounds maintenance and tree management.
This is an excellent opportunity for a Sales Account Manager who enjoys building long-term relationships, understanding client requirements and growing the value of existing accounts.
If you're a Key Account Manager, Sales Account Manager, Account Manager, Client Relationship Manager or Technical Account Manager looking for ownership and progression, this could be your next move.
THE SALES ACCOUNT MANAGER / KEY ACCOUNT MANAGER ROLE:
As Sales Account Manager / Key Account Manager, your main focus will be managing and developing client relationships, retaining contracts and identifying opportunities to increase business across your accounts.
Manage a portfolio of commercial accounts, building strong relationships with clients and key decision-makers.
Act as the main commercial contact, understanding client priorities and ensuring their requirements are communicated to internal teams.
Hold regular account reviews and site meetings to discuss service delivery, upcoming projects and additional requirements.
Identify opportunities to introduce further services across landscaping, grounds maintenance and tree management.
Manage contract renewals, prepare proposals and negotiate commercial terms to support retention and profitable growth.
Work closely with design, landscaping, operational and tender teams to develop solutions and quotations.
Monitor client satisfaction and coordinate with operational teams to resolve issues promptly.
Develop account plans, maintain accurate CRM records and forecast account growth and renewal opportunities.
Generate additional opportunities through referrals, existing client networks and targeted prospecting.
Use CRM systems, sales data and relevant AI tools to improve account planning, communication and follow-up.
THE PERSON:
Experience as a Sales Account Manager, Key Account Manager, Account Manager, Client Relationship Manager or Technical Sales Manager within a relevant sector.
A background in commercial landscaping, grounds maintenance, construction, environmental services or a closely related industry.
An understanding of soft landscaping, hard landscaping, landscape design or commercial maintenance contracts would be particularly valuable.
A commercially minded Sales Account Manager who can retain clients, strengthen relationships and identify opportunities to grow accounts.
Confident managing client meetings, discussing technical requirements and working with operational teams.
Experience preparing quotations, supporting tenders, negotiating terms or managing contract renewals.
Strong organisation and follow-up skills, with the ability to manage multiple accounts and priorities.
Experience using CRM systems, sales data or AI tools would be advantageous.
An ambitious Key Account Manager who wants to contribute to a growing sales team and develop their career.
THE BENEFITS:
£35,000-£40,000 basic salary, depending on relevant experience.
Performance-related bonus opportunity.
Flexible hybrid working arrangements.
20 days annual leave plus bank holidays, with incremental annual leave.
Free gym / golf membership for you and a nominated person, depending on location.
Employee health cash plan.
Pension scheme and company sick pay.
Genuine career progression.
Training and development opportunities.
TO APPLY:
If you're an ambitious Sales Account Manager / Key Account Manager looking to build lasting client relationships and grow commercial accounts, we'd love to hear from you!
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Lancashire, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + Hybrid + Commissions + Bonus
Posted: 2026-10-16 11:49:34
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We are seeking an experienced Engineering Maintenance Manager to join a market-leading manufacturing organisation at its Walsall manufacturing facility.
The site has undergone significant multi-million-pound capital investment, introducing modern manufacturing technology, automated production equipment and enhanced engineering capabilities.
The position offers genuine autonomy, substantial investment in engineering infrastructure and excellent long-term career development opportunities within a well-established manufacturing group.
What's in it for you as Engineering Maintenance Manager:
£70,000 basic salary, rising to £75,000 after 6 months
Double-digit annual company bonus
Double-digit company pension contribution
25 days annual leave plus statutory bank holidays, increasing with service
Extensive training, professional development and career progression opportunities
On-site electrical car charging
Opportunity to manage engineering operations at a site benefiting from major capital investment
Autonomy to shape maintenance strategies, improve reliability and develop engineering performance
Long-term career prospects within a market-leading manufacturing organisation
Key Responsibilities of the Engineering Maintenance Manager:
Lead, develop and manage the site engineering and maintenance teams
Take ownership of engineering performance, maintenance strategy and plant reliability
Develop and implement structured preventative and planned maintenance programmes
Drive improvements in equipment availability, OEE and production efficiency
Establish a proactive maintenance culture, reducing reactive maintenance and unplanned downtime
Optimise the use of CMMS systems to improve maintenance planning, reporting and asset management
Implement TPM, continuous improvement and reliability-centred maintenance methodologies
Manage engineering budgets, maintenance expenditure and external contractors
Support ongoing capital investment projects, equipment upgrades and commissioning activities
Ensure engineering compliance, statutory inspections and the highest standards of health and safety
Work closely with production and operational management to deliver continuous improvements in site performance
Key Requirements to Apply for the Engineering Maintenance Manager Vacancy:
A recognised Mechanical or Electrical Engineering qualification
Proven experience managing engineering and maintenance teams within a manufacturing environments
Strong technical knowledge of automated production equipment and industrial maintenance
Demonstrable experience improving plant reliability, reducing downtime and implementing proactive maintenance strategies
Good understanding of TPM, preventative maintenance and asset care methodologies
Experience working with CMMS systems and structured maintenance planning
Strong leadership skills with the ability to develop, motivate and manage engineering teams
Experience managing maintenance budgets and engineering expenditure
A strong commitment to health, safety and engineering compliance
Experience supporting capital investment, equipment installation or commissioning projects would be advantageous
Candidate Background for the Engineering Maintenance Manager Vacancy Candidates should demonstrate strong engineering leadership, a proactive approach to maintenance management and a proven track record of improving plant reliability and operational performance. With a highly competitive remuneration package, significant investment in the manufacturing facility and excellent opportunities for professional development, this represents an outstanding opportunity to progress your engineering management career.APPLY NOW! ....Read more...
Type: Permanent Location: Walsall, England
Start: ASAP
Salary / Rate: £70000.00 - £75000.00 per annum + Bonus, exc benefits
Posted: 2026-10-16 09:59:36
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Optical Assistant - Train in Glazing and Spectacle Frame Repairs - Horsmonden, Kent
Salary: £25,500 to £26,000 FTE, plus discretionary bonusHours: Monday to Friday, approximately 30 to 40 hours per week - Full or part timeLocation: Horsmonden, KentExperience: At least two years of recent Optical Assistant experience required
Zest Optical is recruiting an experienced Optical Assistant to train in lens glazing and specialist spectacle frame repairs at a workshop in Horsmonden, Kent.
This is an opportunity to move from optical retail into a hands-on workshop role, building on your knowledge of prescription lenses and frames.
You'll receive training from a highly experienced spectacle technician, developing practical skills in repairing and reglazing glasses.
The business works with customers and optical practices across the UK, repairing eyewear that often cannot be fixed in a standard optical practice.
The role
With training and support, you will learn to:
Glaze and reglaze prescription lenses using Essilor equipment
Check lens powers, prescriptions and finished spectacles for accuracy
Assess damaged frames and carry out specialist spectacle repairs
Achieve repairs that are both secure and neat
Process online orders and respond to customer enquiries, mainly by email
Support occasional customer appointments and other workshop tasks
About you
At least two years of recent experience working as an Optical Assistant
A good understanding of prescription lenses, frames and dispensing
An interest in practical work and developing technical skills
Good attention to detail and a careful approach to handling customers' eyewear
Willingness to learn and help across a small business
Comfortable using computers and communicating with customers by email
Previous glazing or specialist frame repair experience is not essential, as training will be provided.
Experience with frame adjustments and basic repairs would be useful.
What's on offer
£25,500 to £26,000 FTE, depending on experience, pro rata for reduced hours
Discretionary annual bonus
Monday to Friday working, with flexibility around start and finish times
Approximately 30 to 40 hours per week, including the option of shorter days
Training in prescription lens glazing and specialist spectacle frame repairs
Free on-site parking
The workshop is in a rural location, so access to a car is likely to be needed.
If you're an experienced Optical Assistant looking to develop your technical skills in a specialist workshop, apply today with your CV or contact Zest Optical for a confidential chat.
Send us a message on Whatsapp! ....Read more...
Type: Permanent Location: Tunbridge Wells, England
Salary / Rate: £25500 - £26000 per annum
Posted: 2026-10-16 08:51:03
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Dispensing Optician Job - Kidderminster, Worcestershire
£30,000 - £34,000 Pro Rata + Bonus 3, 4 or 5 Days per Week | Alternate Saturdays | No Sundays or Bank Holidays
Zest Optical are working alongside a well-established independent Opticians in Kidderminster to recruit a GOC registered Dispensing Optician.
This opportunity has arisen due to the retirement of a long-serving Dispensing Optician, giving you the chance to inherit an established patient base while joining a successful independent practice with an excellent reputation.
It's also an exciting time to join, with a full refurbishment planned in the coming months.
The practice would ideally like to recruit someone on a part-time basis, although applications are welcomed from Dispensing Opticians looking for 3, 4 or 5 days per week.
The Opportunity
, Join a respected independent practice with a loyal patient base , Work alongside experienced Optometrists, Optical Assistants, an on-site laboratory and Audiologist , Dispense a carefully selected range of premium eyewear including LINDBERG, Face à Face, Silhouette, Ray-Ban, Oakley and more , Use Digital Mirror dispensing technology and Optix practice management software , Be involved in all aspects of dispensing and patient care within a busy six-day practice , Opportunity to support neighbouring practices on occasion
Role Details
, 3, 4 or 5 days per week with set working days , Alternate Saturdays only , Generally 9:00am to 5:30pm with some earlier shifts being introduced , £30,000 - £34,000 pro rata plus bonus , 20 days holiday plus Bank Holidays (pro rata), plus your birthday off , Ongoing training including OCT, dry eye clinics and Valeda AMD treatments , Genuine long-term career progression , Planned November start to allow a full handover
Requirements
, GOC registered Dispensing Optician , Excellent dispensing and communication skills , Patient-focused with strong technical knowledge , Professional, organised and happy to support colleagues
To apply, send your CV to Rebecca Wood using the Apply button below.
Alternatively, call 0114 238 1726 or WhatsApp 07933 115681 for more information.
Click here to message us on Whatsapp! ....Read more...
Type: Permanent Location: Kidderminster, England
Salary / Rate: £28000 - £30000 per annum + Bonus
Posted: 2026-10-16 08:50:37
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Lab & Transformation Manager - Optical Lens Manufacturing
Full Time | Buckinghamshire | Leading Ophthalmic Lens Manufacturer
Zest Optical are working with a leading ophthalmic lens manufacturer to recruit an experienced Lab & Transformation Manager.
This senior position would suit an experienced Optical Lab Manager, Optical Laboratory Manager or Optical Production Manager with a strong background in ophthalmic lens manufacturing.
You will lead a large optical lens production facility, with overall responsibility for a team of approximately 42 people across multiple laboratory departments.
You will manage operational performance while developing the people, processes and technology needed to support the laboratory's future growth.
Working closely with the Operations Director, Engineering and Quality Assurance teams, you will maintain excellent production standards and develop a clear transformation strategy for the optical laboratory.
The salary and wider package will be discussed with you in full before your CV or any personal details are shared with the client.
Key Responsibilities
Lead, manage and develop a laboratory production team of approximately 42 people
Oversee production across surfacing, inspection, spin tinting, dip tinting, hard coating, anti-reflective coating, final inspection, remote edging, glazing order entry and glazing
Plan and coordinate production activity to achieve quality, service and customer delivery targets
Monitor daily and weekly operational performance against agreed KPIs
Identify production and service risks and develop appropriate contingency plans
Review existing processes and implement improvements to productivity, quality and workflow
Develop and deliver a clear transformation strategy for the laboratory
Support the introduction of new technology, equipment, systems and production methods
Work closely with Engineering, Quality Assurance and Customer Service to improve operational performance
Provide regular reporting on production performance, defects, rejects and areas for improvement
Develop team capability through coaching, training, cross-training and performance management
Manage departmental costs and contribute to annual budget planning
Maintain compliance with SOPs, health and safety requirements, PPE policies and relevant UK legislation
Recruit and develop team members with the skills required to support current operations and future growth
Lead technical and laboratory performance meetings with internal and external stakeholders
About You
You must be an experienced operational leader with a strong background in ophthalmic lens manufacturing and a thorough understanding of lens production processes.
You will also have:
Significant experience in a laboratory or production management role within ophthalmic lens manufacturing
Strong technical knowledge of surfacing, coating, glazing and optical lens production processes
A proven ability to lead, manage and develop a sizeable production team
Experience managing operational performance through KPIs and performance metrics
Knowledge of continuous improvement and Lean manufacturing principles
Experience delivering process improvements and operational change
A track record of improving productivity, quality and customer service
Strong analytical, problem-solving and decision-making skills
The ability to manage multiple priorities and projects within demanding timescales
Excellent communication, negotiation and stakeholder management skills
A good understanding of quality systems, SOPs and health and safety requirements
Strong IT skills and the ability to produce clear operational reports
A calm, organised and commercially aware approach
Experience supporting transformation, automation or wider business improvement programmes would be highly desirable.
A Lean Six Sigma, Level 4 Diploma for Ophthalmic Technicians, SMC (Tech), ABDO or equivalent qualification would be beneficial, although this is not essential.
Benefits
Discretionary annual bonus
Company pension scheme
Life assurance
Private healthcare
Employee assistance and wellbeing support
Ongoing professional development opportunities
The opportunity to lead a highly skilled optical production facility and influence the future direction of a recognised industry leader
Apply
To apply for this Lab & Transformation Manager - Optical Lens Manufacturing position in Buckinghamshire, please submit your CV through Zest Optical.
This opportunity may also suit candidates currently working as an Optical Lab Manager, Optical Laboratory Manager, Optical Production Manager, Lens Production Manager or Ophthalmic Laboratory Manager.
All applications will be handled confidentially.
The salary and complete employment package will be discussed with you before your CV or personal details are shared with the client.
Applicants must have the right to work in the UK.
Sponsorship is not available for this position.
Send us a message on Whatsapp! ....Read more...
Type: Permanent Location: Buckinghamshire, England
Salary / Rate: Bonus
Posted: 2026-10-16 08:50:33
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JOB DESCRIPTION
Title: Concrete Protection Specialist
Summary:
Play a key role in driving the growth of Carboline's Concrete Protection platform by combining technical expertise with strategic business development.
This role serves as a trusted subject matter expert across concrete repair, rehabilitation, protective linings, secondary containment, and resinous flooring systems.
Partnering closely with sales teams, engineers, and customers, you will help evaluate opportunities, develop effective solutions, influence specifications, and support successful project execution across both direct and indirect channels.
Minimum Requirements:
10+ years of experience in concrete repair, protective coatings, resinous flooring, waterproofing, structural rehabilitation, or related construction markets
Strong working knowledge of concrete deterioration mechanisms, repair methodologies, and surface preparation practices
Familiarity with AMPP, ICRI, and ASTM standards, guidelines, and industry best practices for concrete rehabilitation
Hands-on experience with repair mortars, epoxies, polyurethanes, urethane cement, and protective lining technologies
Knowledge of water and wastewater infrastructure, rehabilitation practices, and protective lining systems preferred
Valid Driver's License required
Physical Requirements:
Primarily low physical demand role with occasional lifting up to 50 lbs
Ability to sit and work at a computer for extended periods (up to 8 hours/day)
Occasional exposure to various chemicals
Ability to travel up to 50%, including overnight travel as needed
Essential Functions:
Support and expand business development efforts within concrete repair, rehabilitation, containment, lining, and resinous flooring markets
Partner with Carboline sales teams and distribution channels to identify, develop, and win project opportunities
Build and strengthen relationships with engineers, consultants, contractors, and asset owners to drive specifications and market visibility
Provide expert technical guidance on concrete evaluation, surface preparation, repair methods, moisture mitigation, and system selection
Influence and support project specifications through presentations, design collaboration, and engineering engagement
Assist with contractor training, field support, and troubleshooting on key projects
Deliver engaging technical presentations and educational sessions to both internal and external audiences
Utilize CRM tools to track opportunities, monitor market activity, and support strategic account planning
Collaborate cross-functionally with Product Management, Marketing, Technical Service, and Sales to identify and advance growth opportunities
Champion and uphold Carboline's safety and quality standards
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-10-16 07:11:23
-
JOB DESCRIPTION
Technical Sales & Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: FWK Local Sales Manager
FLSA Status: Exempt (Salaried) [FWK - Tech...ce 10.1.25 | Word]
Position Summary
The Technical Sales & Service Representative is responsible for developing new business opportunities, maintaining strong customer relationships, and providing technical support throughout an assigned territory.
This position serves as the primary point of contact for customers and works closely with internal teams to deliver solutions, support product trials, and drive sales growth.
The role combines business development, account management, technical expertise, and customer service to help customers achieve success with FinishWorks products.
[FWK - Tech...ce 10.1.25 | Word]
Essential Duties and Responsibilities
Develop new business opportunities and generate qualified sales leads within an assigned territory.
Build and maintain strong relationships with existing and prospective customers.
Schedule and conduct customer visits, sales calls, product demonstrations, and presentations.
Manage the sales process from prospecting through closing new business opportunities.
Achieve sales growth objectives and profitability goals for assigned accounts and territories.
Identify customer needs and recommend solutions that improve productivity, quality, and performance.
Provide technical support by troubleshooting product, process, and application concerns.
Conduct product demonstrations and support customer trials and evaluations.
Maintain detailed records of customer interactions, sales activities, and opportunities using CRM software.
Prepare and submit activity reports, trip reports, and market intelligence updates.
Collaborate with laboratory personnel to coordinate product testing, trial requests, and new product evaluations.
Document trial results and customer feedback to support continuous product improvement.
Represent FinishWorks professionally at trade shows, customer meetings, industry events, and company functions.
Stay informed of market trends, competitive activity, and customer needs within the assigned territory.
Travel throughout the territory as required to support customers and business development efforts.
[FWK - Tech...ce 10.1.25 | Word]
Qualifications
Required
High school diploma or equivalent.
Minimum of 5 years of sales experience, preferably within industrial coatings, manufacturing, chemical products, or a related industry.
Valid driver's license.
Strong communication, presentation, and relationship-building skills.
Excellent organizational and time management abilities.
Proficiency with Microsoft Office and CRM systems.
Ability to travel regularly throughout the assigned territory.
Ability to work independently while managing multiple priorities.
[FWK - Tech...ce 10.1.25 | Word]
Preferred
Bachelor's degree in Business, Marketing, Chemistry, Manufacturing, or a related field.
Experience with industrial finishing, wood coatings, paint systems, or chemical coatings.
Previous technical sales or territory management experience.
Experience conducting product demonstrations and customer training.
[FWK - Tech...ce 10.1.25 | Word]
Key Skills
Business Development
Territory Management
Technical Sales
Customer Relationship Management
Account Growth
Problem Solving
Product Demonstrations
Negotiation
Presentation Skills
CRM Software
Manufacturing and Industrial Sales Knowledge [FWK - Tech...ce 10.1.25 | Word]
Benefits
Competitive salary: $70,000 - $90,000
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Holidays
Life Insurance
Professional Development Opportunities
Company-Supported Travel and Training
Why Join FinishWorks?
At FinishWorks, you'll have the opportunity to directly impact customer success while building lasting relationships and growing a successful sales territory.
If you are a driven sales professional who enjoys solving problems, supporting customers, and developing new business opportunities, we'd like to hear from you.Apply for this ad Online! ....Read more...
Type: Permanent Location: Millersburg, Ohio
Posted: 2026-10-15 23:13:10
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JOB DESCRIPTION
Technical Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: Regional Sales Manager
FLSA Status: Exempt
Position Summary
The Technical Service Representative is responsible for providing technical expertise and service support to customers within an assigned territory.
This position works directly with customers to optimize coating performance, resolve process issues, conduct product evaluations, provide training, and support new product implementations.
The role serves as a key technical resource, partnering with customers and internal teams to ensure customer satisfaction and product success.
[FWK - Tech...esentative | Word]
Essential Duties and Responsibilities
Serve as the primary technical resource for assigned customers and territory accounts.
Analyze customer issues and recommend solutions to improve product performance and application processes.
Conduct on-site product testing, evaluations, and process refinements.
Provide customer training on products, application techniques, and best practices.
Support equipment installations, startups, and technical troubleshooting activities.
Evaluate coating performance and assist customers with quality improvement initiatives.
Document service activities, technical findings, and customer recommendations in a timely manner.
Conduct process audits and identify opportunities for operational improvement.
Collaborate with laboratory, operations, product development, and sales teams to resolve complex technical issues.
Maintain a strong working knowledge of company products, technologies, and industry trends.
Represent FinishWorks professionally at customer facilities, trade shows, and industry events.
Travel throughout assigned territories to support customer needs.
Prepare regular reports on customer activities, technical support efforts, and project progress.
Perform additional duties and special projects as assigned.
[FWK - Tech...esentative | Word]
Qualifications
Required
High school diploma or equivalent required.
Minimum one year of industrial finishing, coatings, manufacturing, laboratory, or related technical experience.
Valid driver's license and ability to travel extensively.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency with Microsoft Office applications.
Preferred
Experience with industrial wood coatings, paint systems, or finishing applications.
Experience conducting customer training programs.
Technical laboratory or formulation experience.
Experience working directly with manufacturing customers.
[FWK - Tech...esentative | Word]
Benefits
Competitive salary range of $70,000 - $90,000
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Company-paid life insurance
Career development opportunities
Travel and customer-facing technical experienceApply for this ad Online! ....Read more...
Type: Permanent Location: Shipshewana, Indiana
Posted: 2026-10-15 23:12:50
-
JOB DESCRIPTION
Production Mixer (Job Description)
Basic Function and Scope of Responsibilities:
The production mixer is responsible for the addition and blending of raw material based of the daily production schedule.
Responsible for producing a quality product that meets all the Safety, SQF and Customer regulations
Coach, counsel, train and develop associate's skills
Establishes efficient production processes for all the company's product lines
Ensures that all products follow QA and SQF procedures
Regularly train associates in methods of improving production processes
Prior to shift start, reviews production schedule with the line associates and keeps them informed of any changes in product, line changes, material availability.
Complete shift huddle/communication with other department Supervisors and associates
Assures that all formulas, labels, tools and equipment are ready prior to production start
Inspects production lines regularly to assure that Good Manufacturing Practices are followed
Makes certain that production areas are kept clean of waste, debris, and liquids to avoid safety hazards
Responsible for making quality products that meet all the Food Safety, SQF, QA, and customer requirements
Ensures that at the end of the shift all documentation pertinent to production: materials and counts are accurate.
Completes all required information tracking and data collection
Maintains effective communications between the Manager and shift supervisors.
Identifies significant issues related to quality, safety, down time, production problems or any other unexpected issues
Other duties as assigned by Manager
Education Requirements:
High School Diploma or equivalent.
Training, Skills, Knowledge and/or Experience:
Must possess good reading, writing and math skills.
Must always be safety conscious.
Must be able to lift up to 60 lbs.
Must be self-directed and able to work without close supervision
Willing and able to work overtime as needed
Hardworking, dependable, and safety conscious
Bilingual - English/Spanish
Certified forklift driver preferred
Willingness to work varied shifts, including nights, weekends, and holidays
Demonstrated ability to motivate and train employees
Knowledgeable of SQF and OSHA regulations
ABOUT US
Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries.
Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve.
Mantrose-Haeuser Co., Inc.
has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades.
Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs.
NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide.
Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets.
Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces.
Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions.
Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience.
This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...
Type: Permanent Location: Elgin, Illinois
Posted: 2026-10-15 23:12:36
-
JOB DESCRIPTION
Technical Sales & Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: FWK Local Sales Manager
FLSA Status: Exempt (Salaried) [FWK - Tech...ce 10.1.25 | Word]
Position Summary
The Technical Sales & Service Representative is responsible for developing new business opportunities, maintaining strong customer relationships, and providing technical support throughout an assigned territory.
This position serves as the primary point of contact for customers and works closely with internal teams to deliver solutions, support product trials, and drive sales growth.
The role combines business development, account management, technical expertise, and customer service to help customers achieve success with FinishWorks products.
[FWK - Tech...ce 10.1.25 | Word]
Essential Duties and Responsibilities
Develop new business opportunities and generate qualified sales leads within an assigned territory.
Build and maintain strong relationships with existing and prospective customers.
Schedule and conduct customer visits, sales calls, product demonstrations, and presentations.
Manage the sales process from prospecting through closing new business opportunities.
Achieve sales growth objectives and profitability goals for assigned accounts and territories.
Identify customer needs and recommend solutions that improve productivity, quality, and performance.
Provide technical support by troubleshooting product, process, and application concerns.
Conduct product demonstrations and support customer trials and evaluations.
Maintain detailed records of customer interactions, sales activities, and opportunities using CRM software.
Prepare and submit activity reports, trip reports, and market intelligence updates.
Collaborate with laboratory personnel to coordinate product testing, trial requests, and new product evaluations.
Document trial results and customer feedback to support continuous product improvement.
Represent FinishWorks professionally at trade shows, customer meetings, industry events, and company functions.
Stay informed of market trends, competitive activity, and customer needs within the assigned territory.
Travel throughout the territory as required to support customers and business development efforts.
[FWK - Tech...ce 10.1.25 | Word]
Qualifications
Required
High school diploma or equivalent.
Minimum of 5 years of sales experience, preferably within industrial coatings, manufacturing, chemical products, or a related industry.
Valid driver's license.
Strong communication, presentation, and relationship-building skills.
Excellent organizational and time management abilities.
Proficiency with Microsoft Office and CRM systems.
Ability to travel regularly throughout the assigned territory.
Ability to work independently while managing multiple priorities.
[FWK - Tech...ce 10.1.25 | Word]
Preferred
Bachelor's degree in Business, Marketing, Chemistry, Manufacturing, or a related field.
Experience with industrial finishing, wood coatings, paint systems, or chemical coatings.
Previous technical sales or territory management experience.
Experience conducting product demonstrations and customer training.
[FWK - Tech...ce 10.1.25 | Word]
Key Skills
Business Development
Territory Management
Technical Sales
Customer Relationship Management
Account Growth
Problem Solving
Product Demonstrations
Negotiation
Presentation Skills
CRM Software
Manufacturing and Industrial Sales Knowledge [FWK - Tech...ce 10.1.25 | Word]
Benefits
Competitive salary: $70,000 - $90,000
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Holidays
Life Insurance
Professional Development Opportunities
Company-Supported Travel and Training
Why Join FinishWorks?
At FinishWorks, you'll have the opportunity to directly impact customer success while building lasting relationships and growing a successful sales territory.
If you are a driven sales professional who enjoys solving problems, supporting customers, and developing new business opportunities, we'd like to hear from you.Apply for this ad Online! ....Read more...
Type: Permanent Location: Millersburg, Ohio
Posted: 2026-10-15 23:12:34
-
JOB DESCRIPTION
Technical Sales & Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: FWK Local Sales Manager
FLSA Status: Exempt (Salaried) [FWK - Tech...ce 10.1.25 | Word]
Position Summary
The Technical Sales & Service Representative is responsible for developing new business opportunities, maintaining strong customer relationships, and providing technical support throughout an assigned territory.
This position serves as the primary point of contact for customers and works closely with internal teams to deliver solutions, support product trials, and drive sales growth.
The role combines business development, account management, technical expertise, and customer service to help customers achieve success with FinishWorks products.
[FWK - Tech...ce 10.1.25 | Word]
Essential Duties and Responsibilities
Develop new business opportunities and generate qualified sales leads within an assigned territory.
Build and maintain strong relationships with existing and prospective customers.
Schedule and conduct customer visits, sales calls, product demonstrations, and presentations.
Manage the sales process from prospecting through closing new business opportunities.
Achieve sales growth objectives and profitability goals for assigned accounts and territories.
Identify customer needs and recommend solutions that improve productivity, quality, and performance.
Provide technical support by troubleshooting product, process, and application concerns.
Conduct product demonstrations and support customer trials and evaluations.
Maintain detailed records of customer interactions, sales activities, and opportunities using CRM software.
Prepare and submit activity reports, trip reports, and market intelligence updates.
Collaborate with laboratory personnel to coordinate product testing, trial requests, and new product evaluations.
Document trial results and customer feedback to support continuous product improvement.
Represent FinishWorks professionally at trade shows, customer meetings, industry events, and company functions.
Stay informed of market trends, competitive activity, and customer needs within the assigned territory.
Travel throughout the territory as required to support customers and business development efforts.
[FWK - Tech...ce 10.1.25 | Word]
Qualifications
Required
High school diploma or equivalent.
Minimum of 5 years of sales experience, preferably within industrial coatings, manufacturing, chemical products, or a related industry.
Valid driver's license.
Strong communication, presentation, and relationship-building skills.
Excellent organizational and time management abilities.
Proficiency with Microsoft Office and CRM systems.
Ability to travel regularly throughout the assigned territory.
Ability to work independently while managing multiple priorities.
[FWK - Tech...ce 10.1.25 | Word]
Preferred
Bachelor's degree in Business, Marketing, Chemistry, Manufacturing, or a related field.
Experience with industrial finishing, wood coatings, paint systems, or chemical coatings.
Previous technical sales or territory management experience.
Experience conducting product demonstrations and customer training.
[FWK - Tech...ce 10.1.25 | Word]
Key Skills
Business Development
Territory Management
Technical Sales
Customer Relationship Management
Account Growth
Problem Solving
Product Demonstrations
Negotiation
Presentation Skills
CRM Software
Manufacturing and Industrial Sales Knowledge [FWK - Tech...ce 10.1.25 | Word]
Benefits
Competitive salary: $70,000 - $90,000
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Holidays
Life Insurance
Professional Development Opportunities
Company-Supported Travel and Training
Why Join FinishWorks?
At FinishWorks, you'll have the opportunity to directly impact customer success while building lasting relationships and growing a successful sales territory.
If you are a driven sales professional who enjoys solving problems, supporting customers, and developing new business opportunities, we'd like to hear from you.Apply for this ad Online! ....Read more...
Type: Permanent Location: Millersburg, Ohio
Posted: 2026-10-15 23:12:33
-
JOB DESCRIPTION
Technical Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: Regional Sales Manager
FLSA Status: Exempt
Position Summary
The Technical Service Representative is responsible for providing technical expertise and service support to customers within an assigned territory.
This position works directly with customers to optimize coating performance, resolve process issues, conduct product evaluations, provide training, and support new product implementations.
The role serves as a key technical resource, partnering with customers and internal teams to ensure customer satisfaction and product success.
[FWK - Tech...esentative | Word]
Essential Duties and Responsibilities
Serve as the primary technical resource for assigned customers and territory accounts.
Analyze customer issues and recommend solutions to improve product performance and application processes.
Conduct on-site product testing, evaluations, and process refinements.
Provide customer training on products, application techniques, and best practices.
Support equipment installations, startups, and technical troubleshooting activities.
Evaluate coating performance and assist customers with quality improvement initiatives.
Document service activities, technical findings, and customer recommendations in a timely manner.
Conduct process audits and identify opportunities for operational improvement.
Collaborate with laboratory, operations, product development, and sales teams to resolve complex technical issues.
Maintain a strong working knowledge of company products, technologies, and industry trends.
Represent FinishWorks professionally at customer facilities, trade shows, and industry events.
Travel throughout assigned territories to support customer needs.
Prepare regular reports on customer activities, technical support efforts, and project progress.
Perform additional duties and special projects as assigned.
[FWK - Tech...esentative | Word]
Qualifications
Required
High school diploma or equivalent required.
Minimum one year of industrial finishing, coatings, manufacturing, laboratory, or related technical experience.
Valid driver's license and ability to travel extensively.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency with Microsoft Office applications.
Preferred
Experience with industrial wood coatings, paint systems, or finishing applications.
Experience conducting customer training programs.
Technical laboratory or formulation experience.
Experience working directly with manufacturing customers.
[FWK - Tech...esentative | Word]
Benefits
Competitive salary range of $70,000 - $90,000
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Company-paid life insurance
Career development opportunities
Travel and customer-facing technical experienceApply for this ad Online! ....Read more...
Type: Permanent Location: Shipshewana, Indiana
Posted: 2026-10-15 23:12:30
-
JOB DESCRIPTION
Technical Service Representative
Salary: $70,000 - $90,000 annually
Department: Sales
Reports To: Regional Sales Manager
FLSA Status: Exempt
Position Summary
The Technical Service Representative is responsible for providing technical expertise and service support to customers within an assigned territory.
This position works directly with customers to optimize coating performance, resolve process issues, conduct product evaluations, provide training, and support new product implementations.
The role serves as a key technical resource, partnering with customers and internal teams to ensure customer satisfaction and product success.
[FWK - Tech...esentative | Word]
Essential Duties and Responsibilities
Serve as the primary technical resource for assigned customers and territory accounts.
Analyze customer issues and recommend solutions to improve product performance and application processes.
Conduct on-site product testing, evaluations, and process refinements.
Provide customer training on products, application techniques, and best practices.
Support equipment installations, startups, and technical troubleshooting activities.
Evaluate coating performance and assist customers with quality improvement initiatives.
Document service activities, technical findings, and customer recommendations in a timely manner.
Conduct process audits and identify opportunities for operational improvement.
Collaborate with laboratory, operations, product development, and sales teams to resolve complex technical issues.
Maintain a strong working knowledge of company products, technologies, and industry trends.
Represent FinishWorks professionally at customer facilities, trade shows, and industry events.
Travel throughout assigned territories to support customer needs.
Prepare regular reports on customer activities, technical support efforts, and project progress.
Perform additional duties and special projects as assigned.
[FWK - Tech...esentative | Word]
Qualifications
Required
High school diploma or equivalent required.
Minimum one year of industrial finishing, coatings, manufacturing, laboratory, or related technical experience.
Valid driver's license and ability to travel extensively.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency with Microsoft Office applications.
Preferred
Experience with industrial wood coatings, paint systems, or finishing applications.
Experience conducting customer training programs.
Technical laboratory or formulation experience.
Experience working directly with manufacturing customers.
[FWK - Tech...esentative | Word]
Benefits
Competitive salary range of $70,000 - $90,000
Medical, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Company-paid life insurance
Career development opportunities
Travel and customer-facing technical experienceApply for this ad Online! ....Read more...
Type: Permanent Location: Shipshewana, Indiana
Posted: 2026-10-15 23:12:27
-
JOB DESCRIPTION
Production Mixer (Job Description)
Basic Function and Scope of Responsibilities:
The production mixer is responsible for the addition and blending of raw material based of the daily production schedule.
Responsible for producing a quality product that meets all the Safety, SQF and Customer regulations
Coach, counsel, train and develop associate's skills
Establishes efficient production processes for all the company's product lines
Ensures that all products follow QA and SQF procedures
Regularly train associates in methods of improving production processes
Prior to shift start, reviews production schedule with the line associates and keeps them informed of any changes in product, line changes, material availability.
Complete shift huddle/communication with other department Supervisors and associates
Assures that all formulas, labels, tools and equipment are ready prior to production start
Inspects production lines regularly to assure that Good Manufacturing Practices are followed
Makes certain that production areas are kept clean of waste, debris, and liquids to avoid safety hazards
Responsible for making quality products that meet all the Food Safety, SQF, QA, and customer requirements
Ensures that at the end of the shift all documentation pertinent to production: materials and counts are accurate.
Completes all required information tracking and data collection
Maintains effective communications between the Manager and shift supervisors.
Identifies significant issues related to quality, safety, down time, production problems or any other unexpected issues
Other duties as assigned by Manager
Education Requirements:
High School Diploma or equivalent.
Training, Skills, Knowledge and/or Experience:
Must possess good reading, writing and math skills.
Must always be safety conscious.
Must be able to lift up to 60 lbs.
Must be self-directed and able to work without close supervision
Willing and able to work overtime as needed
Hardworking, dependable, and safety conscious
Bilingual - English/Spanish
Certified forklift driver preferred
Willingness to work varied shifts, including nights, weekends, and holidays
Demonstrated ability to motivate and train employees
Knowledgeable of SQF and OSHA regulations
ABOUT US
Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries.
Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve.
Mantrose-Haeuser Co., Inc.
has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades.
Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs.
NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide.
Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets.
Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces.
Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions.
Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience.
This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...
Type: Permanent Location: Elgin, Illinois
Posted: 2026-10-15 23:12:14
-
Are you a Vehicle Technician or qualified MOT Tester? This could be a great opportunity for you!
An exciting opportunity has arisen for a Vehicle Technician / MOT Tester to join a well-established car dealership, providing vehicle sales, servicing, repairs and parts support to customers across the region.
As a Vehicle Technician / MOT Tester, you will work in a modern dealership with a supportive team, the latest diagnostic equipment and opportunities to develop your technical skills.
This full-time role offers basic salary range of £35,000 - £40,000 + Uncapped Earning Potential and benefits.
Working Hours: 5-day working week, including weekends on a rota.
You will be responsible for:
* Carrying out vehicle servicing, maintenance and repairs to manufacturer standards.
* Diagnosing mechanical and electrical faults and identifying additional repair requirements.
* Conducting MOT tests where appropriately qualified.
* Completing work safely, efficiently and to a high standard while meeting productivity targets.
* Maintaining accurate records of work completed, delivering excellent customer satisfaction and performing other duties as required.
What we are looking for:
* NVQ Level 3 in Vehicle Maintenance and Repair or equivalent qualification would be preferred.
* Excellent mechanical, electrical and diagnostic skills.
* Strong attention to detail and problem-solving abilities.
* Full UK driving licence.
* MOT Tester licence is desirable but not essential, with training provided.
The candidates from the following background will be considered:
Vehicle Technician, Vehicle Mechanic, Car Mechanic, Car Technician, MOT Tester, Mot technician, Service Technician or in a similar role.
What's on offer:
* Competitive salary
* Employee discounts
* Free life insurance
* Cycle-to-work scheme
* Consistent workshop flow
* Salary sacrifice pension scheme
* Career progression opportunities
* Free access to an in-house life coach
* Ongoing Chery manufacturer training
* 5-day working week, including weekend rota
* Enhanced maternity and paternity leave
* Support to gain your MOT Tester qualification
* Modern workshop with the latest tools and equipment
* Uncapped earning potential with achievable bonus opportunities
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Bury St Edmunds, England
Start:
Duration:
Salary / Rate: £35000 - £40000 Per Annum
Posted: 2026-10-15 17:29:36
-
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects.
This role provides support through phone, email, and other customer contact channels by answering product questions, troubleshooting application issues, resolving complaints, and recommending solutions that help customers achieve successful project outcomes.
Representatives work closely with Quality, Sales, Marketing, Technical Services, and other internal teams to ensure customer concerns are addressed while supporting a positive customer experience.
Depending on business needs, representatives may also assist with social media, ecommerce customer inquiries, or additional customer service functions.
RESPONSIBILITIES & EXPECTATIONS:
Respond to customer inquiries via phone, email, chat, and other support channels in a professional and timely manner.
Provide guidance on product selection, project planning, surface preparation, application, troubleshooting, and maintenance.
Investigate and resolve customer complaints, including coordinating replacements, refunds, and other appropriate resolutions.
Use active listening, empathy, and sound judgment to de-escalate challenging customer situations and achieve positive outcomes.
Meet established service level expectations (SLAs) and productivity standards across phone, email, chat, and other customer support channels.
Prioritize workload effectively to ensure timely responses and resolution of customer inquiries.
Maintain and expand knowledge of Rust-Oleum products, application techniques, systems, policies, and procedures through ongoing training and development.
Identify issues requiring escalation and collaborate with internal departments to drive resolution.
Support continuous improvement efforts by identifying recurring customer concerns, trends, and opportunities for process improvement.
Adapt to changing business priorities, seasonal volume fluctuations, and evolving customer support needs.
Support cross-functional initiatives and develop proficiency in additional customer service functions as business needs evolve.
Participate in team meetings, coaching sessions, and departmental initiatives designed to improve the customer experience and business results.
Knowledge, skills, and abilities:
Strong verbal and written communication skills.
Ability to explain technical information in a clear, concise, and customer-friendly manner.
Strong problem-solving and decision-making skills.
Ability to learn, retain, and apply technical product and process knowledge effectively.
Strong customer de-escalation and conflict resolution skills.
Strong organizational and time management skills, with the ability to multitask and manage multiple priorities while maintaining quality and meeting service level expectations.
Proficiency with Microsoft Office and business systems, including CRM platforms such as Zendesk, with the ability to navigate multiple applications simultaneously and accurately document customer interactions, case activity, and resolutions.
Ability to work independently while collaborating effectively within a team environment.
Strong attention to detail.
Working conditions:
Frequent interaction with customers via phone, email, and other support channels.
Hybrid work environment with a current schedule of three days in the office and two days working remotely.
What makes someone successful in this role:
Successful Product Support Representatives are customer-focused problem solvers who enjoy helping people and learning new things.
They remain calm during difficult conversations, confidently troubleshoot issues, and balance phone, email, and other customer support responsibilities while meeting departmental service goals.
Strong performers are curious, coachable, and committed to continually expanding their knowledge through training, hands-on experience, and feedback.
They take ownership of customer concerns, communicate effectively, adapt to change, and work collaboratively with teammates to deliver an exceptional customer experience.
Individuals who excel in this role demonstrate empathy, resilience, strong communication skills, and a genuine desire to help customers achieve successful project outcomes while protecting and strengthening the Rust-Oleum brand.
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-15 15:12:08
-
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects.
This role provides support through phone, email, and other customer contact channels by answering product questions, troubleshooting application issues, resolving complaints, and recommending solutions that help customers achieve successful project outcomes.
Representatives work closely with Quality, Sales, Marketing, Technical Services, and other internal teams to ensure customer concerns are addressed while supporting a positive customer experience.
Depending on business needs, representatives may also assist with social media, ecommerce customer inquiries, or additional customer service functions.
RESPONSIBILITIES & EXPECTATIONS:
Respond to customer inquiries via phone, email, chat, and other support channels in a professional and timely manner.
Provide guidance on product selection, project planning, surface preparation, application, troubleshooting, and maintenance.
Investigate and resolve customer complaints, including coordinating replacements, refunds, and other appropriate resolutions.
Use active listening, empathy, and sound judgment to de-escalate challenging customer situations and achieve positive outcomes.
Meet established service level expectations (SLAs) and productivity standards across phone, email, chat, and other customer support channels.
Prioritize workload effectively to ensure timely responses and resolution of customer inquiries.
Maintain and expand knowledge of Rust-Oleum products, application techniques, systems, policies, and procedures through ongoing training and development.
Identify issues requiring escalation and collaborate with internal departments to drive resolution.
Support continuous improvement efforts by identifying recurring customer concerns, trends, and opportunities for process improvement.
Adapt to changing business priorities, seasonal volume fluctuations, and evolving customer support needs.
Support cross-functional initiatives and develop proficiency in additional customer service functions as business needs evolve.
Participate in team meetings, coaching sessions, and departmental initiatives designed to improve the customer experience and business results.
Knowledge, skills, and abilities:
Strong verbal and written communication skills.
Ability to explain technical information in a clear, concise, and customer-friendly manner.
Strong problem-solving and decision-making skills.
Ability to learn, retain, and apply technical product and process knowledge effectively.
Strong customer de-escalation and conflict resolution skills.
Strong organizational and time management skills, with the ability to multitask and manage multiple priorities while maintaining quality and meeting service level expectations.
Proficiency with Microsoft Office and business systems, including CRM platforms such as Zendesk, with the ability to navigate multiple applications simultaneously and accurately document customer interactions, case activity, and resolutions.
Ability to work independently while collaborating effectively within a team environment.
Strong attention to detail.
Working conditions:
Frequent interaction with customers via phone, email, and other support channels.
Hybrid work environment with a current schedule of three days in the office and two days working remotely.
What makes someone successful in this role:
Successful Product Support Representatives are customer-focused problem solvers who enjoy helping people and learning new things.
They remain calm during difficult conversations, confidently troubleshoot issues, and balance phone, email, and other customer support responsibilities while meeting departmental service goals.
Strong performers are curious, coachable, and committed to continually expanding their knowledge through training, hands-on experience, and feedback.
They take ownership of customer concerns, communicate effectively, adapt to change, and work collaboratively with teammates to deliver an exceptional customer experience.
Individuals who excel in this role demonstrate empathy, resilience, strong communication skills, and a genuine desire to help customers achieve successful project outcomes while protecting and strengthening the Rust-Oleum brand.
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-15 15:11:49
-
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 9:00am - 5:30pm (training hours 8:00am - 4:30pm)
The Product Support Representative serves as a trusted resource for customers seeking assistance with Rust-Oleum products and projects.
This role provides support through phone, email, and other customer contact channels by answering product questions, troubleshooting application issues, resolving complaints, and recommending solutions that help customers achieve successful project outcomes.
Representatives work closely with Quality, Sales, Marketing, Technical Services, and other internal teams to ensure customer concerns are addressed while supporting a positive customer experience.
Depending on business needs, representatives may also assist with social media, ecommerce customer inquiries, or additional customer service functions.
RESPONSIBILITIES & EXPECTATIONS:
Respond to customer inquiries via phone, email, chat, and other support channels in a professional and timely manner.
Provide guidance on product selection, project planning, surface preparation, application, troubleshooting, and maintenance.
Investigate and resolve customer complaints, including coordinating replacements, refunds, and other appropriate resolutions.
Use active listening, empathy, and sound judgment to de-escalate challenging customer situations and achieve positive outcomes.
Meet established service level expectations (SLAs) and productivity standards across phone, email, chat, and other customer support channels.
Prioritize workload effectively to ensure timely responses and resolution of customer inquiries.
Maintain and expand knowledge of Rust-Oleum products, application techniques, systems, policies, and procedures through ongoing training and development.
Identify issues requiring escalation and collaborate with internal departments to drive resolution.
Support continuous improvement efforts by identifying recurring customer concerns, trends, and opportunities for process improvement.
Adapt to changing business priorities, seasonal volume fluctuations, and evolving customer support needs.
Support cross-functional initiatives and develop proficiency in additional customer service functions as business needs evolve.
Participate in team meetings, coaching sessions, and departmental initiatives designed to improve the customer experience and business results.
Knowledge, skills, and abilities:
Strong verbal and written communication skills.
Ability to explain technical information in a clear, concise, and customer-friendly manner.
Strong problem-solving and decision-making skills.
Ability to learn, retain, and apply technical product and process knowledge effectively.
Strong customer de-escalation and conflict resolution skills.
Strong organizational and time management skills, with the ability to multitask and manage multiple priorities while maintaining quality and meeting service level expectations.
Proficiency with Microsoft Office and business systems, including CRM platforms such as Zendesk, with the ability to navigate multiple applications simultaneously and accurately document customer interactions, case activity, and resolutions.
Ability to work independently while collaborating effectively within a team environment.
Strong attention to detail.
Working conditions:
Frequent interaction with customers via phone, email, and other support channels.
Hybrid work environment with a current schedule of three days in the office and two days working remotely.
What makes someone successful in this role:
Successful Product Support Representatives are customer-focused problem solvers who enjoy helping people and learning new things.
They remain calm during difficult conversations, confidently troubleshoot issues, and balance phone, email, and other customer support responsibilities while meeting departmental service goals.
Strong performers are curious, coachable, and committed to continually expanding their knowledge through training, hands-on experience, and feedback.
They take ownership of customer concerns, communicate effectively, adapt to change, and work collaboratively with teammates to deliver an exceptional customer experience.
Individuals who excel in this role demonstrate empathy, resilience, strong communication skills, and a genuine desire to help customers achieve successful project outcomes while protecting and strengthening the Rust-Oleum brand.
Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers (9.5) paid holidays and (2) floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2026-10-15 15:11:41
-
Head of Technical
Kent
£92,000 - £100,000 + Bonus + Car Allowance + Leading Package + Pension + Benefits + Training + Immediate Start
Are you an experienced Head of Technical from a food manufacturing background looking for a senior leadership opportunity where you can take full ownership of Technical, Quality and Food Safety across multiple manufacturing sites? This is a fantastic opportunity to join a well-established and growing food manufacturing business, taking responsibility for technical operations across the UK, with a primary focus on their Kent manufacturing facility.
This is a high-profile, multi-site leadership position where you'll work closely with the senior leadership team to drive technical excellence, improve standards and develop high-performing teams.
As Head of Technical, you'll have the autonomy to shape technical strategy, implement best practices and ensure the highest standards of food safety, compliance and quality are maintained across the business.
Your Role As A Head of Technical Will Include:
Take full responsibility for the Technical, Quality and Food Safety functions across multiple UK manufacturing sites
Lead technical operations at the primary Kent manufacturing facility, while overseeing and supporting additional sites
Develop and implement a consistent technical strategy across the business
Drive Food Safety, Quality Standards, Product Authenticity and continuous improvement
Maintain and develop robust HACCP systems across all manufacturing operations
Ensure the legality, safety, quality and integrity of all products manufactured
Champion and embed a strong Food Safety and Quality Culture across multiple sites
Maintain certification against key industry standards including BRCGS, BMPA and major retailer requirements
Lead customer, third-party and regulatory audits
Ensure consistent technical and quality standards across the wider manufacturing group
Take ownership of food safety incidents, product recalls and withdrawals when required
Lead, develop and mentor Technical Managers, Quality Managers and Hygiene teams
Work closely with senior leadership to improve technical performance and support business growth
As A Head of Technical You Will Have:
Significant experience in a senior Technical Management or Head of Technical position within FMCG / Food Manufacturing
Proven experience managing Technical and Quality functions across multiple manufacturing sites
Strong experience leading BRCGS, retailer and customer audits
Level 4 HACCP qualification - essential
Excellent understanding of food safety legislation, quality management systems and regulator
Keywords: Head Of Technical, Senior Manager, Technical Manager, Technical Director, Produce, FMCG, Food, Nuts, Fruit, Veg, Manufacturing, Kent, Sittingbourne, London, Essex, Surrey, Gillingham ....Read more...
Type: Permanent Location: Kent, England
Start: ASAP
Salary / Rate: £92000 - £100000 per annum + Bonus + Car Allowance + Pension
Posted: 2026-10-15 15:02:56
