Key Account Manager - Data Centres / UPS Systems
Location: Field-based (UK-wide, with head office in Hertfordshire)
Salary: Competitive + Bonus + Car Allowance + Benefits
Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure?
An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division.
This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets.
As Key Account Manager - Data Centres / UPS Systems, you will:
Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors.
Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention.
Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks.
Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades.
Understand each client's operational requirements, providing tailored technical and commercial solutions that add value.
Prepare account development plans, forecasts, and performance reports to support business objectives.
Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support.
Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness.
Key Skills Required for this Key Account Manager - Data Centres / UPS System job:
Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure.
Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments.
Strong technical understanding of UPS, DC power, and cooling systems.
Excellent relationship-building and communication skills, with a customer-first approach.
Self-motivated, proactive, and commercially focused, capable of working independently.
Full UK driving licence and willingness to travel extensively across the UK.
This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market.
You'll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider.
To apply for this Key Account Manager - Data Centres / UPS Systems role, please send your CV to NDrain@redlinegroup.Com Or call 01582 878828 / 07961 158786 for more information. ....Read more...
Type: Permanent Location: Hemel Hempstead, England
Start: ASAP
Posted: 2026-04-13 23:00:08
Telecoms Project Coordinator
Order Management Analyst
UK wide - work from home - full remote working
@mecscomms is recruiting for a contract order management, project coordinator.
The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment.
We are looking for someone who possesses change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Creation, Provisioning Administrator, Change Request Administrator, Project Coordination, Project Administrator, Customer Account Management, Service Delivery
Location: UK wide- work from home - fully remote working
Hours: Monday - Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
, Customer relationship coordination
, Service delivery management
, Network project coordination
, Resource scheduling
, Order management & provisioning administration
, Change control management
, Customer order management & enablement
, Provisioning process administration
, Dealing with OLOs and external supplier delivery teams
, Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider.
The role will help deliver the best possible service experience for global enterprise customers.
This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process.
You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
, Dedicated management of the order queue across all Data & Voice teams
, Coordinating between delivery teams to schedule orders & change requests
, Scheduling resources to ensure the timely delivery of customer orders
, Ensuring that partners have received confirmation of resource within SLAs
, Raising customer orders on the provisioning order management system
, Service delivery - progressing orders through the delivery process
, Utilising Vodafone, BT & Openreach workflow systems
, Understanding order management processes and dealing with OLOs and external delivery teams
, Order management and analysis
, Communicating updates & progress reports with customers
, Coordination between delivery teams to schedule works
, Supporting the delivery & completion of departmental quality assurance targets
, Supporting the IP Data Provisioning Managers in resource & order planning
, Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
, Coordination, prioritisation & management of all received critical issues
, Queue management for all Data & Voice teams across multiple systems
, Generate work in progress reports
, Provide service delivery management input for customer review meetings
, Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Your experience, skills & attributes are likely to include some or all of the following:
, Office support & administration skills
, Administration, project coordination or sales support experience
, Service delivery management, progressing orders through the delivery process
, Familiarity with Vodafone, BT, Openreach or other order management workflow systems
, Dealing with OLOs and external delivery teams and understating their processes
, Order management and analysis
, Good proactive communication skills & excellent documentation drafting competences
, Stakeholder & customer relationship management
, Computer literate with the use of Microsoft Office (email, word, excel)
, Previous use of database, reporting, CRM or workflow systems
, Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
, Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Type: Contract Location: Newbury, England
Start: ASAP
Duration: 24 months+
Salary / Rate: £17 - £18 per hour
Posted: 2026-04-09 15:29:12
