Operations Manager - Automotive Workshop
Site-based in West Bromwich, West Midlands
Candidates could be based in or around West Bromwich, Birmingham, Wolverhampton, Walsall, Dudley, Stourbridge, Halesowen, Kingswinford, Sutton Coldfield, Solihull, Cannock, Lichfield, Bromsgrove or the wider Black Country and West Midlands region.
Salary - £50,000 - £65,000 + Bonus + Professional Coaching + Employee Assistance Programme + Christmas Bonus + Team socials including monthly BBQ and weekly breakfast events + Monday to Friday working pattern
Running a workshop isn't just about keeping vehicles moving.
It's about balancing people, process, performance and planning to deliver on every promise you make to customers.
We're working with a family-run business with a simple philosophy: look after your people and they'll look after your customers.
It's a culture that's won awards, helped them grow, and created an environment where people genuinely want to stay and build their careers.
As they continue to expand their operation, invest in new capabilities and prepare for the future of vehicle maintenance, we're looking for an Operations Manager who wants more than just another management role.
This is an opportunity to help shape the direction of the business for years to come.
The Role
You'll be a key member of the Senior Leadership Team, working alongside the Commercial Manager, Workshop Controller and Finance Manager to ensure the business has the people, systems, capacity and investment needed to deliver today while preparing for tomorrow.
This is a strategic leadership position, but it's also a hands-on role.
You'll spend time planning for the future, improving processes and driving performance, while remaining close enough to the operation to support the team whenever required.
Four areas you'll own
Capacity & Growth
Forecast staffing, shift patterns and resource requirements
Plan future workshop capacity, tooling and equipment needs
Support customer onboarding and operational readiness for new contracts
Help ensure the business stays ahead of demand, not behind it
Performance & Delivery
Vehicle availability
Turnaround times
First-time fix rates
PMI compliance
Labour productivity and efficiency
Customer service performance
Process, Systems & Compliance
Own and improve operational systems and procedures
Drive continuous improvement across the customer journey, from booking through to invoice
Ensure the operation remains safe, compliant and audit-ready
Oversee Health & Safety, risk management and operational governance
People & Leadership
Provide co-leadership to both front-of-house and technician teams
Support recruitment, training and succession planning
Coach managers and help build a high-performing culture
Provide leadership cover for key operational functions when required
About You
You'll be an experienced operational leader who understands both the workshop floor and the commercial realities of running a successful vehicle maintenance operation.
Experience within vehicle maintenance, fleet services or commercial vehicle operations
Proven background in leading teams and managing performance
A technical background, such as a time-served Technician, NVQ Level 3 or equivalent
Experience owning budgets, building forecasts and developing business cases for investment
Strong understanding of operational compliance, workshop processes and Health & Safety
Confidence using Excel, operational reporting tools and fleet management systems
The ability to influence people, drive change and build alignment across teams
A proactive, solutions-focused mindset
What You'll Get
A genuine seat at the leadership table
Ongoing investment through our in-house training academy
The opportunity to shape operational strategy and future growth
Most importantly, you'll join a business that genuinely values its people.
We believe going the extra mile works both ways.
We invest in our team, support personal growth, and create an environment where good people can build long-term careers.
Apply Today
To apply for the position of Operations Manager - Automotive Workshop, job ref 4405KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion.
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know. ....Read more...
Type: Permanent Location: West Bromwich, England
Start: 16/11/2026
Salary / Rate: £50000 - £65000 per annum + + bonus + employee assistance programme
Posted: 2026-10-16 11:55:47
Field Sales Executive | Territory Sales Manager | Area Sales Manager
Location: West Midlands - Stourbridge, Wolverhampton, Kidderminster, Telford, Birmingham, Coventry & Rugby
Salary: OTE £50,000+ (Uncapped Commission) + Company Vehicle + 28 Days Holiday + Mobile Phone + Laptop + Fully Remote Field-Based Role + Excellent Career Development
Are you a successful sales professional looking for your next career move?
Whether you're an experienced Field Sales Executive, Territory Sales Manager, Area Sales Manager, Business Development Manager or a high-performing Internal Sales Executive ready to step into a field-based role, this could be the opportunity you've been looking for.
We welcome applications from successful sales professionals from any industry.
While experience within a technical, engineering, industrial or automotive environment would be advantageous, it is not essential.
If you have a proven track record of winning business, building customer relationships and achieving sales targets, full product training will be provided.
This is an outstanding opportunity to join a market-leading technical support business that genuinely invests in its people, provides structured training and offers clear opportunities to develop your career into senior sales and management positions.
The Opportunity
We're recruiting on behalf of a highly respected automotive aftermarket business that supplies specialist vehicle parts and technical solutions to independent garages and trade customers.
You'll inherit an established and profitable territory across the West Midlands while also identifying new business opportunities to further grow your area.
This role combines account management with business development, giving you the freedom to manage your own diary while building long-term customer relationships.
The Role
Managing and developing an established customer base across the West Midlands.
Growing sales by identifying and winning new business opportunities.
Building long-term relationships with independent garages, workshops, motor factors and trade customers.
Promoting a comprehensive range of specialist automotive aftermarket products and technical solutions.
Planning and managing your own territory to maximise sales opportunities.
Delivering outstanding customer service while identifying opportunities to increase revenue and profitability.
Working remotely with the autonomy to organise your own schedule.
We are keen to hear from successful sales professionals from any sector.
Experience selling into technical, engineering, manufacturing, industrial, construction, electrical, mechanical, engineering supplies, tools, plant, automotive or similar markets would be beneficial, but full product and industry training will be provided.
If you've consistently achieved sales success and are looking to join a supportive company where you can build a long-term career, we want to hear from you.
Apply Today
To apply, please send your up-to-date CV to Robert Cox, Senior Recruitment Consultant, Glen Callum Associates Ltd, or call 07398 204832 for a confidential discussion.
Job Reference: 4365RCC
Glen Callum Associates is committed to creating diverse and inclusive workplaces.
We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background.
We believe that a variety of perspectives makes a team stronger and a workplace better.
If you need any adjustments during the recruitment process, please let us know - we're here to support you.
....Read more...
Type: Permanent Location: Birmingham, England
Start: 01/11/2026
Salary / Rate: £25000 - £50000 per annum + uncapped commission, pension, vehicle
Posted: 2026-10-01 15:09:41
