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Role: Customer Care Manager
Location: Kilkenny
Salary: Negotiable DOE
Our client has grown rapidly into one of Ireland's most highly regarded civil engineering providers specialising in water conservation and public realm projects, with a diverse team from a range of backgrounds, skillsets and education levels.
We provide a safe and healthy workplace in a fast-paced, dynamic industry.
Currently recruiting a Customer Care Manager to oversee and lead our customer care team.
This full-time, office-based position offers an excellent opportunity for a proactive individual dedicated to driving high standards of customer satisfaction and continuous improvement within the team.
You will be the key liaison with senior management and other departments, ensuring effective communication and collaboration.
Responsibilities:
Team Management:
Lead and oversee a team of customer service representatives, providing guidance, support, and training as needed.
Foster a positive and motivating work environment, promoting teamwork and individual growth.
Set clear performance goals and regularly evaluate team members' performance, providing constructive feedback and recognition.
Ensure effective staffing, scheduling, and resource allocation to meet customer service objectives.
Customer Relationship Management:
Build and maintain strong relationships with customers and stakeholders, addressing their inquiries, concerns, and feedback in a timely and professional manner.
Develop strategies in line with contractual obligations to enhance customer satisfaction, timely resolutions and retention.
Monitor customer interactions and ensure high-quality service delivery, adhering to company standards and policies.
Collaborate with cross-functional teams, including engineers and the operations team, to fulfill customer requirements and ensure seamless service delivery.
Managing the customer care requirements to ensure customer first culture is delivered across the group
Process Improvement:
Continuously evaluate customer service processes and identify opportunities for improvement.
Implement strategies to streamline operations, enhance efficiency, and optimize customer experience.
Monitor key performance indicators (KPIs) to assess the team's performance and identify areas for improvement.
Develop and implement training programs to enhance the team's skills and knowledge.
Communication and Reporting:
Serve as a point of contact between customers, engineers, and the operations team, facilitating effective communication and information sharing.
Prepare regular reports and presentations on customer service performance, highlighting key metrics, trends, and areas of focus.
Collaborate with senior management to provide strategic insights and recommendations to improve customer service operations.
Requirements:
Proven experience in a similar customer service management role, preferably within the civil industry or related field.
Strong leadership and team management skills, with the ability to motivate and inspire team members.
Highly motivated adaptable individual, working to the highest professional standards and with proven ability to deliver results within an agile team.
Excellent interpersonal and communication skills, both verbal and written.
Sound problem-solving and decision-making abilities, with a customer-focused mindset.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Proficiency in customer service software and tools.
A degree or equivalent qualification in a relevant field is desirable.
MC ....Read more...
Type: Permanent Location: Kilkenny, Republic of Ireland
Start: ASAP
Posted: 2024-11-21 09:30:51
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Role: Site Manager
Location: Dublin
Salary: Negotiable DOE
Our client are currently recruiting for Site Manager who will be responsible for overseeing and coordinating various aspects of their on-site activities.
From monitoring daily progress to liaising with contractors and ensuring compliance with quality standards, the successful candidate will play a crucial role in the successful delivery of companies projects.
The ideal candidate will:
Be responsible for taking site measurements or agreeing on hold-to dimensions with the main contractor if surveying isn't possible.
Monitor on-site progress on a daily basis and report back to the Project Managers and Contracts Manager.
Liaise with other contractors to allow for co-ordination of works where one or more trades are involved.
Oversee and coordinate all activities of fitters and subcontractors on site on a day to day basis.
Ensure all work on site is carried out on time whilst also ensuring quality standards are adhered to at all times.
Use own initiative and be proactive in finding solutions to issues arising on site.
Co-ordinate and oversee delivery of all materials to site
Monitor H&S and carry out safety checks on site
Liaise with main contractor if any issues arise.
Ensure deadlines are met.
Personal Attributes & Skills:
Have a positive, proactive ‘can do' attitude.
Have personal and professional credibility.
They should have an enthusiastic, direct and intensive approach and be willing to work extended hours, when required to, ensuring that all deadlines are met.
Strong interpersonal skills and capable of maintaining very good relationships with different sets of people.
Have experience in working to tight deadlines.
Have an ability to prioritise
Have excellent communication skills, both written and oral.
Good team leader and a team player - willing to step outside role when required to
Strong planning skills.
Plenty of initiative and can work unsupervised.
Ability to use spreadsheets, databases and other IT programmes.
Ability to remain calm under pressure and make decisions quickly.
SMSTS & First Aid training preferable.
MC
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Type: Permanent Location: Dublin, Republic of Ireland
Start: ASAP
Posted: 2024-11-21 09:28:37
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Purpose of Role
Using professional knowledge and skills to work in partnership with other practitioner/professionals, children, young people and their families; using a common assessment to identify and where appropriate be the lead practitioner to coordinate the implementation of a multi-agency plan of intervention.
To lead and work within a multi-disciplinary and professional integrated family support and safeguarding service to provide a timely response to the needs of children, young people and their families; acting in accordance with local policies, procedures and priorities.
Establish a high standard of practice in the delivery a family support service that provides a timely response to children, young people and their families and achieves family outcomes.
To achieve good outcomes for children and families through coordination and delivery of early help work across Family Support/Think Family
To deliver evidenced based interventions to positively effect change that safeguards and promotes the welfare of children and young people.
To act as a champion in a specific practice area (e.g.
domestic violence, substance misuse, disability, parenting etc.) on behalf of the team/service delivering workshops and providing advice and support where relevant.
General Duties and Responsibilities
In accordance with policies and procedures provide a timely response to the identified needs of children and young people.
To act as the lead professional for an allocated case load of children and families.
Under the direction of a Practice Supervisor/Team Manager promote and use a common assessment to identify the needs children, young people and their family and lead the development of an effective multi-agency support plan.
To be responsible for a high standard of case recording that is up to date; including use of a common database.
To participate in and deliver training and initiatives in a specialist/champion area, ensuring both yourself and the team's knowledge is kept up to date.
Within a context of persistent outreach effectively engage with children, young people and their families and actively promote their participation in assessments and support plans.
To act as a Designated Safeguarding Professional (DSP) within the Family Support Service.
Developing effective multi-agency partnership working with key agencies to support children and families with identified additional needs make positive changes.
To be accountable for maintaining and improving practice and performance in line with professional developmental targets as agreed with line manager through supervision.
To provide a consistently high standard of practice and customer care.
To manage and prioritise a complex caseload, ensuring appropriate escalation to line manager where necessary.
To convene, organise and chair case planning and review meetings, including acting as lead professional under a multi-agency Integrated Support Plan where appropriate.
To attend case conference meetings sharing information and with safeguarding colleagues and partners.
To oversee the GR3 in relation to single agency support in line with the Think family Outcomes plan.
To complete assessments and reports to recognised / accepted professional standards and timescales.
To actively participate in the regular collection and collation of appropriate performance management information which meets the needs of the service, including positive engagement in audit processes.
To positively contribute within regular supervision, Appraisal Reviews, team meetings and service review / development meeting as required.
Promote and use evidence based practice when working with children and families, for example family learning tools, graded care profile and other assessment tools, parenting programmes etc.
To deliver a duty service for the hub on a regular basis as directed by Team manager
To work outside normal office hours when required.
To promote equality of opportunity, diversity and inclusion in the service area.
Actively promote the welfare and uphold the safeguarding of children and young people.
Skills and Abilities
Able to identify issues that require escalation to line Right Help Right Time to manager and work within policies and procedures that promote and safeguard the welfare of families.
Ability to effectively plan, chair meetings and manage a diverse workload to ensure that professional standards are consistently met
Ability to analyse information to identify strengths and weaknesses and to develop an appropriate support plan
Essential.
Educated to GCSE standard and hold an NVQ Level 4 or equivalent in a related field.
Experience of delivering evidence based interventions with children, young people and their families.
Experience of completing an assessment of a child's needs that identifies needs and informs Intervention.
Experience of working in partnership with key statutory and non-statutory stakeholders.
Willingness to undertake relevant training in order to comply with the requirements of the post.
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Type: Contract Location: Birmingham, England
Salary / Rate: £14 - £15 per hour
Posted: 2024-11-21 09:05:23
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We are looking for a Social Worker for this organisation's Locality service.
You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship)
About the team
This organisation is committed to safeguarding and promoting the welfare of vulnerable Adult's.
This is a creative team with experienced Social Workers and Managers.
About you
The successful candidate will ideally have experience within Adult's Social Work post qualification whilst having an up-to-date understanding of relevant legislation.
What's on offer?
Up to £44,401 dependent on experience
Mileage covered
Hybrid working
Excellent pension
Training & development opportunities
Hours: Full time / Permanent
For more information, please contact Jamil Olweny
07587 031 098 / jolweny@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
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Type: Permanent Location: Doncaster, England
Salary / Rate: £31372 - £44401 per annum + benefits
Posted: 2024-11-21 09:00:13
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Press brake operator and setter
Permanent opportunity
Monday - Friday, 0800 - 1630
Up to £15 PH
LE18 Wigston
This is a fantastic opportunity to join our ever-growing team located in Leicester.
We are looking to hire a highly talented press brake operator to assist us with our in-demand services.
Benefits Package
The following benefits are available to the successful Press brake setter
- £15.00 PH
- Regular pay reviews
- Pension Scheme
- 28 days holiday + bank
- Overtime paid at a premium
- On-site parking
The Company
The successful Press brake operator will be working for an employer who
.
- Recognises talent and gives an equal opportunity to progress and improve.
- Offers induction training and ongoing support.
- Maintains a fun working environment.
The Candidate
As the successful Press brake, you are likely to have significant experience in the following
..
- Has had previous experience working as a Press brake setter and operator
- Has a positive mental attitude and high motivation to want to succeed.
- Previous experience working in an engineering environment
About Precision People
This folding machine role is posted by Precision Recruitment, specialists in Engineering, Technical, Construction and Sales Recruitment.
Operating since 2004, we have placed hundreds of engineers in fantastic new roles.
Precision covers the whole spectrum of engineering roles from Welders, Fabricators, CNC Machinists, Panel Wireman up to production managers.
We have many engineering roles around the East Midlands including Leicester, Coventry, Derby, Nottingham, Coalville and Northampton so get in touch today.
Interested? To apply for the press brake role
Here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience.
Ask for Sharon on 0116 254 5411 between 8am - 5pm thomasl@precisionrecruitment.co.uk or email outside of these hours.
- "I think I'm right for this position, but I'm not sure I have enough to be get an interview" - Click "apply now" so I can read your CV and let you know
Precision is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system
Ref: Press Brake operator and setter
INDTEMP ....Read more...
Type: Contract Location: Wigston Parva,England
Start: 21/11/2024
Duration: 1.0 HOUR
Salary / Rate: £14 - £15 per hour
Posted: 2024-11-21 07:49:06
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An outstanding new job opportunity has arisen for a committed Registered Care Home Manager to manage an excellent care home based in the Uttoxeter, East Staffordshire area.
You will be working for one of UK's leading health care providers
This is a luxury care home and promotes a lifestyle for residents that offers a luxurious environment with exceptional personalised care opening June 2025
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*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As a Home Manager your key responsibilities include:
Responsible for ensuring the very best person-centred care service is provided to our residents whilst promoting their interests and understanding their needs
Effectively manage your staff, providing information, guidance and on-going supervision and support, recruiting and onboarding new staff and continually develop and encourage your team
Working with your Area Manager you will continually ensure that business objectives and the Care Quality Commission compliance criteria are met, by cultivating good working relationships with all your stakeholders and actively work in a Collaborative way to ensure our service and care levels are outstanding
Work closely with the Customer Relations Team to ensure that optimum occupancy is maintained in your home by creative marketing strategies ensuring cost control over fees and staffing
Using various systems you will be submitting regular management Information reporting on all aspects of the homes, from occupancy levels, fees, budget controls and staffing
Working closely with the Hospitality and Maintenance teams to ensure the best standards in the homes environment, including food presentation standards, housekeeping standards and the care and maintenance of residents' clothing and building
The following skills and experience would be preferred and beneficial for the role:
At least 3 years' experience as a Registered Care/Nursing Home Manager with CQC
Experience and knowledge of working in dementia care
Have a proven track record in management and delivery of high-quality care within a residential setting and financial management planning
Proven experience of managing a care team, encouraging, leading and motivating others
Strong understanding of safeguarding, compliance and care inspectorate
Passionate, driven, confident and resilient Leader
Have excellent communication skills with a natural ability to lead, motivate and inspire your team
The successful Home Manager will receive an excellent salary of £70,000 per annum.
This exciting position is a permanent full time role working through Days.
In return for your hard work and commitment you will receive the following generous benefits:
30 days holiday (FTE) (including bank holidays) with the ability to increase up to 35 days per year based on service, increasing each year
Exciting opportunities for career progression (and we have lots of staff who can tell you about their progression!)
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Annual Company and Personal Performance based Bonus Scheme
*
Pension contributions
Paid for DBS Check
An excellent range of discounts for restaurants, shops, cinemas, days out and more!
Annual Staff Awards Programme across all our Homes celebrating our great staff
Reference ID: 6883
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Uttoxeter, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £70000 per annum
Posted: 2024-11-20 17:20:38
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Consultant Team ManagerLocation: Field-based.Hours of work: 8 hours daily ranging between 7-30am and 6-30pmWorking hours: 37.5 hours Reporting to: Senior Client Services Director
Purpose of the role
, To manage and support the team of consultants , To ensure that service delivery to clients is at a high and consistent level
Key duties, responsibilities and objectives
, Managing a team of consultants (Senior or Developing) to ensure they are delivering work to a high standard, Working with each Consultant within the team to ensure audit and consultancy services are delivered to a consistent level in line with client brief documentation and client expectations, To provide pastoral care to each member of the team, To meet with each consultant regularly and undertake shadow audits/peer reviews , To provide feedback (both positive and negative) and development plans where necessary, To liaise with the planning department where necessary and address any areas of concern or assist with the improvement of diary planning, To assist and support the identification of training needs for each consultant in the team , Undertaking audits, consultancy visits, new client set-ups and other revenue-generating work to an agreed billable target each week (minimum 40% (this may be reviewed as teams grow)) , Being the dedicated Consultant to clients, ensuring that support and advice is provided both proactively and reactively, Liaising with the account management team to ensure Consultants within each team are provided with suitable and sufficient advice regarding each client, Providing reports on each consultant as and when required to the Senior Client Services Director
Responsible for
, Professional development of individual consultants, Creation of personal development plans for each Consultant in the team and assessing progress against these plans, Audit, consultancy support and set up consistency between Consultants and Associate Consultants, Pastoral care of each Consultant in the team
Person Specification
Experience
, Qualified to either MSc/BSc Environmental Health or at least level 4 Food Safety, At least 5 years in the compliance element of the hospitality sector, Background of personnel management
Personal Competencies
, A strong customer focus and excellent relationship-building skills , Strong process analysis skills, with a focus on optimising service provision.
, Excellent interpersonal skills., Strength of character and the ability to achieve positive change.
, Ability to work as part of a team with a can-do attitude, Willingness to learn and develop, Relevant food safety and health and safety technical competencies
Specific Knowledge
, Proficient in the use of MS Office applications, Knowledge of the food safety and health and safety environment.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Posted: 2024-11-20 17:05:36
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An exciting opportunity has arisen for a Hotel General Manager with 2 years' experience in a fast-paced hospitality environment to join an award winning 4-star hotel.
This role offers excellent benefits plus live-in accommodation for 3-6 months and salary range of £35,000 - £40,000.
As a Hotel General Manager, you will be overseeing daily hotel operations and ensuring an outstanding guest experience.
You will be responsible for:
* Managing and controlling expenditure to meet financial targets.
* Analysing sales figures and implementing marketing and revenue strategies.
* Recruiting, training, and managing team members to maintain high standards.
* Creating and monitoring work schedules for individuals and teams.
* Ensuring compliance with licensing laws, health and safety regulations, and food safety standards.
What we are looking for:
* Previously worked as a General Manager, Operations Manager, Restaurant Manager, Hospitality Manager, Hotel Manager or in a similar role.
* At least 2 years' experience in a fast-paced hospitality environment.
* Leadership skills with the ability to inspire and motivate a team.
* Strong strategic thinking combined with a hands-on approach to problem-solving.
* A commitment to delivering exceptional guest experiences.
* Excellent organisational and communication skills.
Whats on offer:
* Competitive salary
* Generous annual bonus scheme
* Live-in accommodation for 3-6 months to support relocation
* Staff discount scheme across all properties within the group
* Full support from directors, a group Operations Manager, and a marketing team
Apply now for this exceptional Hotel General Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Type: Permanent Location: Keswick, England
Start:
Duration:
Salary / Rate: £35000 - £40000 Per Annum
Posted: 2024-11-20 17:02:46
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Service Care Solutions is assisting Merseyside Police with the recruitment of an IS Projects & Budget Officer for their ICT Department.
This is a fantastic opportunity for a detail-oriented individual with a passion for project management and budget control to contribute to the operations of one of the UK's leading police forces.
Job PurposeThe role involves monitoring ICT Department project throughput and processes, ensuring accurate expenditure tracking, and providing critical support to IS managers and programme coordinators.
Key Responsibilities
Monitor and check ICT orders and invoices against budgets and deliveries to ensure accuracy.
Maintain comprehensive records of departmental expenditures and project plans.
Support IS management by preparing budget forecasts and project resource plans.
Produce detailed project summaries, including Gantt charts and critical path analyses.
Liaise with internal stakeholders and suppliers to resolve invoice and budgetary discrepancies.
Administer staff attendance, overtime, and project resource allocation.
Essential Skills & Experience
Education: Educated to A-Level standard (or equivalent).
Accountancy training is desirable.
Project Management: Familiarity with project management software and techniques, including Gantt charts.
Numerical Ability: Strong analytical skills to ensure accuracy in budgetary tracking and forecasting.
Technical Knowledge: Knowledge of telephony tariffs and ICT systems is advantageous.
Communication Skills: Assertive and clear communication to liaise with stakeholders at all levels.
IT Proficiency: Skilled in spreadsheet use to maintain and report financial data.
Key Details
Location: Merseyside
Pay Rate:
£15.29 per hour (PAYE)
£19.87 per hour (Umbrella)
Contract: Temporary
This is your chance to play a pivotal role in ensuring the smooth operation of ICT projects and budgets at Merseyside Police.
To Apply: Contact us at Lewis.Ashcroft@servicecare.org.uk for more information.
....Read more...
Type: Contract Location: Merseyside, England
Start: ASAP
Duration: 6 Months +
Salary / Rate: £15.29 - £19.87 per hour
Posted: 2024-11-20 16:59:34
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Do you want to join our Geo-data revolution? Fugro's global reach and unique know-how will put the world at your fingertips.
Our love of exploration and technical expertise help us to provide our clients with invaluable insights.
We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently.
But we're always looking for new talent to take the next step with us.
For bright minds who enjoy meaningful work and want to push our pioneering spirit further.
For individuals who can take the initiative but work well within a team.
The role
An exciting opportunity has arisen at Fugro in Aberdeen for four Geo Data Advisors to join the expanding Remote Operation Centres (ROC).
These roles involve working as part of a team, managing personnel from both Fugro and subcontractors, and training less experienced geophysicists.
The ideal candidates will be experts in geophysical field operations and data sets, with a strong knowledge of geotechnics, GIS, and geology.
As part of the Geo Science team, the Geo Data Advisors will interact with various internal contacts within the Client Deliverables teams and project supporting functions.
These interactions will occur across different roles, both below and above the grading of the Geo Data Advisors.
The functional activities for this role encompass a variety of responsibilities.
These include providing subject matter expertise to support complex geophysical processing and interpretation matters, such as Side Scan sonar, Magnetometer, Sub-bottom Profiler, and 2D HR/UHRS.
Additionally, the role involves assisting in identifying root causes on acquired geo-data by generating possible solutions and evaluating alternatives.
Ensuring Quality Control (QC) processes are followed and maintained throughout project acquisition is also a key responsibility.
The role requires assisting in writing and reviewing quality incident reports, fostering proactive communication across all project-related stakeholders (both internal and external, remote and vessel-based), and allocating ROC resources on projects based on client requirements and employees' skills and competencies.
Assessing workloads across projects and redistributing technical experts to maximize support, especially during weather forecasts or technical downtimes, is another important task.
Supporting client engagement when technical issues cannot be readily resolved, initiating Geo Data Factory support requests with appointed ROC staff, and performing PPARs at the end of the rotation for allocated remote geophysicists are also part of the role.
Advising on training and development areas for remote geophysicists present at the ROC during the rotation, with feedback shared with their respective line managers for further discussions, is crucial.
Lastly, promoting robust handovers at the end of the rotation, particularly when severe quality incidents have occurred, is essential.
This job is ideal for individuals who excel in a team environment and possess strong proactive communication skills.
The candidate should have a higher professional education or academic higher education level, preferably in the fields of Geophysics.
They should also have expert experience with software such as Sonar Wiz, Uniseis, Oasis Montaj, Arc (Map and/or Pro), and Kingdom.
What we offer:
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds.
We also offer great opportunities to stretch and develop yourself.
By giving you the freedom to grow faster, we think you'll be able to do what you do best, better.
Which should help us to find fresh ways to get to know the earth better.
We encourage you to be yourself at Fugro.
So bring your energy and enthusiasm, your keen eye and can-do attitude.
But bring your questions and opinions too.
Because to be the world's leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
Extensive career & training opportunities both nationally and internationally.
Competitive salary accompanied by an attractive package including a contributory pension scheme
Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies.
Option to lease an electric car.
Our view on diversity, equity and inclusion
At Fugro, our people are our superpower.
Their variety of viewpoints, experiences, knowledge and talents give us collective strength.
Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not.
Everybody is to be well-supported and treated fairly.
And everyone must be valued and have their voice heard.
Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro's purpose ‘together create a safe and liveable world' - and to each other.
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies.
Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online! ....Read more...
Type: Permanent Location: Aberdeen, Scotland
Posted: 2024-11-20 16:42:12
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Role : Refrigeration Technical Support - Office based ( full management training providing if you are currently a refrigeration engineer )
Benefits : £45-50,000pa / 8.30 -5pm / 22+8 days holiday / Pension / Onsite parking Location : Stevenage
We have an exciting and rare opportunity for a Refrigeration Technical Support Manager to join an industry leader.
This is a great opportunity for an experienced Refrigeration Engineer who is seeking an opportunity to get off the tools, share valued industry experience with others and take the next step in their career.
This is a unique chance to make a meaningful impact, drive innovation, and support both technical teams and customer relationships from a leadership position.
As the Technical Support Manager, you'll provide essential support to management, liaise with clients, and serve as a technical bridge between the office and on-site teams.
This position offers professional growth, work-life balance, and a chance to influence the company's continued success in an industry-leading role.
They currently employ over 120 refrigeration and catering engineers across the UK and form part of another large business.
Serve as a primary point of contact for technical inquiries from engineers, clients and management, ensuring effective communication between customers and the company.
Support the engineering team by troubleshooting issues remotely and providing technical guidance, with occasional on-site visits as required.
Occasional visits to site when required
Investigate on-site complaints, concerns, and warranty claims, ensuring timely and satisfactory resolutions that align with company standards and client expectations.
In the absence of the Operations Manager, take on additional responsibilities, managing day-to-day operations to ensure smooth functioning and support of company objectives.
Actively contribute to the development and execution of business strategies, collaborating with senior management and cross-functional teams.
Support the training and development of engineering teams by providing hands-on technical guidance and sharing best practices.
Identify areas for skill enhancement within the team, arranging training sessions when required and ensuring that all team members are equipped to deliver high-quality service.
What we can offer
Career Development & Growth:
Opportunity to progress from a technical role into management, with comprehensive support and training to succeed.
Access to continuous professional development opportunities, enhancing both technical and managerial skills.
Work-Life Balance & Benefits:
A predominantly office-based role with occasional site visits, promoting work-life balance.
Competitive salary, performance-based incentives, and additional benefits such as health coverage and pension contributions.
Impactful Work & Collaborative Environment:
Join a forward-thinking company that values innovation, collaboration, and talent development.
Be a key part of the company's growth and evolution, with the chance to make a lasting impact on its future.
....Read more...
Type: Permanent Location: Stevenage, England
Salary / Rate: £45000 - £50000 per annum
Posted: 2024-11-20 16:35:41
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Facilities Manager / Operations Manager
Salary: £40,000 per annum
A discretionary bonus may also be payable (up to 20%) and may be calculated by the performance against Key Performance Indicators assessed through appraisal.
Benefits : 25 days / Pension / Death in Service / Laptop / Company credit card if needed / free on site parking
Reports to: General Manager
Hours: Full-time 40 hours : include working 2 nights per week covering trading hours (3.30am - 11.30am), one in four Saturdays covering trading hours (3.30am - 9.30am)
We have an exciting opportunity to join a large site based in Birmingham, which is owned by Birmingham City Council and is used by thousands of people each day and is a massive part of the community.
You will oversee the daily operations of our site, ensuring efficient and effective management of resources, staff, and customer service.
This role involves strategizing, implementing, and maintaining processes to enhance productivity and ensure the smooth running of the site and managing the tenants.
Key Responsibilities:
Oversee the daily operations of the wholesale market.
Develop and implement operational policies and procedures.
Ensure compliance with industry regulations and company standards.
Recruit, train, and supervise a team of employees.
Conduct regular performance reviews and provide feedback.
Foster a positive work environment and promote teamwork.
Manage inventory levels to ensure adequate stock without overstocking.
Coordinate with suppliers to ensure timely delivery of goods.
Implement inventory control systems to minimize waste and loss.
Working closely with tenants and the contractors.
Address customer complaints and issues promptly and effectively.
Prepare and manage operational budgets.
Monitor financial performance and implement cost-saving measures.
Ensure the market is clean, safe, and well-maintained.
Coordinate maintenance and repair activities.
Ensure compliance with health and safety regulations.
Experience
Experience running a busy site dealing with both soft and hard services
Health and safety training
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Type: Permanent Location: Perry Barr, England
Salary / Rate: £36000 - £40000 per annum
Posted: 2024-11-20 16:20:18
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An exciting opportunity has arisen for Panel Beater with3 years experience in panel work to join a leading, multi-award-winning accident repair centre.
This full time role offers excellent benefits and competitive salary.
As a Panel Beater, you will report to the Bodyshop Manager and repair or replace vehicle bodywork panels based on job card instructions.
They will consider both qualified and non-qualified Technicians.
You will be responsible for:
* Dismantle and repair damaged vehicles by fixing or replacing panels as needed.
* Operate tools and equipment, such as jigs and welding equipment, according to qualifications and safety standards.
* Ensure careful handling of vehicles, maintaining customer satisfaction, and keeping tools in good condition.
* Follow manufacturer guidelines for chassis and panel repairs, attending training to stay updated on new techniques.
What we are looking for:
* Previously worked as a Panel Beater, Panel technician, Bodyshop Technician, Body technician or in a similar role.
* At least 3 years' experience in panel work.
* A commitment to maintaining high standards of workmanship and customer care.
Shift:
* Monday - Friday: 8am - 5pm
Whats on offer:
* Competitive salary (OTE Up to £52k including bonus)
* 30 days holiday, including public holidays
* Company pension
* Bonus scheme
* Cycle to work scheme
* Free on-site parking
* Long service awards and colleague recognition programmes
* Referral bonus for recommending fellow technicians
* Health cash plan, allowing you to claim back on medical expenses
* Discounts on high street products through a rewards platform
Apply now for this exceptional Panel Beater opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Swindon, England
Start:
Duration:
Salary / Rate:
Posted: 2024-11-20 15:19:51
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Clinic Manager Position: Clinic Manager Location: Middlesborough Pay: up to £45,000 plus benefits and paid enhancements
*
*
* OFFERING A WELCOME BONUS
*
*
* Hours - Part Time, Job Share Contract - Permanent
*
*
* NO SUNDAYS OR NIGHT SHIFTS - CHRISTMAS TO NEW YEARS SHUT DOWN
*
*
*MediTalent are recruiting for an experienced Clinic Manager or senior nurse ready for progression to work for our client - a global leading renal care provider based in Middlesborough.
You will be working in a bespoke Private Hospital, guiding and working with their dedicated team.The right candidate would need to hold:
NMC/HCPC pin
Post basic qualification in renal nursing such as diploma, ENB Course 136 or equivalent.
ENB998 qualification or equivalent (teaching/assessing)
At least two years' experience in Haemodialysis working at a Senior level
Experience of managing and leading a team of nurses
Responsibilities and Duties: You will manage the day-day running of a dialysis clinic, working to develop and promote good working relationships.
You will aid in the training of junior members of staff and ensure all technical equipment are fully maintained and operational and water quality conforms to Renal Association Standards.
You will also act in a professional advisory role to staff providing supervision and guidance, monitoring and evaluating their performance on a continuing basis.
This will involve running audits, reviews and patient/staff surveys to ensure company compliance.
Furthermore, you may assess, plan, implement and evaluate patient care programmes.Benefits on offer:
35 days holiday a year increasing during employment
No nights or Sunday shifts
Pension Scheme
Life assurance
Discount and cashback for over 1000 retailers
Employee Referral Scheme
Plus much more
To apply please email your CV or call/text Camila on 07502 380 154 ....Read more...
Type: Permanent Location: Middlesbrough, England
Salary / Rate: Up to £45000 per annum
Posted: 2024-11-20 15:18:54
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Clinic Manager Position: Clinic Manager Location: Nottingham Pay: up to £45,000 plus benefits and paid enhancements
*
*
* OFFERING A WELCOME BONUS
*
*
* Hours - Full time, Flexible working hours. Contract - Permanent
*
*
* NO SUNDAYS OR NIGHT SHIFTS - CHRISTMAS TO NEW YEARS SHUT DOWN
*
*
*MediTalent are recruiting for an experienced Clinic Manager or senior nurse ready for progression to work for our client - a global leading renal care provider based in Nottingham.
You will be working in a bespoke Private Hospital, guiding and working with their dedicated team.The right candidate would need to hold:
NMC/HCPC pin
Post basic qualification in renal nursing such as diploma, ENB Course 136 or equivalent.
ENB998 qualification or equivalent (teaching/assessing)
At least two years' experience in Haemodialysis working at a Senior level
Experience of managing and leading a team of nurses
Responsibilities and Duties: You will manage the day-day running of a dialysis clinic, working to develop and promote good working relationships.
You will aid in the training of junior members of staff and ensure all technical equipment are fully maintained and operational and water quality conforms to Renal Association Standards.
You will also act in a professional advisory role to staff providing supervision and guidance, monitoring and evaluating their performance on a continuing basis.
This will involve running audits, reviews and patient/staff surveys to ensure company compliance.
Furthermore, you may assess, plan, implement and evaluate patient care programmes.Benefits on offer:
35 days holiday a year increasing during employment
No nights or Sunday shifts
Pension Scheme
Life assurance
Discount and cashback for over 1000 retailers
Employee Referral Scheme
Plus much more
To apply please email your CV or call/text Camila on 07502 380 154 ....Read more...
Type: Permanent Location: Nottingham, England
Salary / Rate: Up to £45000 per annum
Posted: 2024-11-20 14:58:28
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Central United States.
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
Tremco Construction Products Group is the industry's only provider of comprehensive systems and services for all six sides of the building enclosure.
Whether new construction or restoration, commercial, residential, in-field or in-plant - structures with CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired.
For restoration and renovation of existing structures, Tremco CPG's six-sided solutions deliver demonstrable performance at the lowest possible life-cycle costs, and ensure peace of mind through long-term warranties and maintenance programs. Tremco CPG represents the combined power of Dryvit Systems, Nudura Inc., Willseal and Tremco Incorporated's Commercial Sealants & Waterproofing, Roofing & Building Maintenance, along with affiliates Weatherproofing Technologies (WTI) and Weatherproofing Technologies Canada.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kansas City, Kansas
Posted: 2024-11-20 14:22:29
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Minneapolis, Minnesota
Posted: 2024-11-20 14:19:10
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JOB DESCRIPTION
The Payroll Manager is responsible for overseeing and managing all aspects of the payroll and benefits function for the US businesses of Tremco CPG Inc.
This role involves ensuring accurate and timely processing of payroll, compliance with relevant regulations, and maintaining payroll records.
The Payroll Manager will be responsible for the benefits standard setting process, forecasting and divisional allocation, in addition to playing a key role in driving process improvements, assessing the structure of the payroll department and enhancing the efficiency of payroll and benefits operations as well as performing relevant internal controls. The Payroll Manager role is a hybrid position, involving time worked both remote and onsite.
Duties/Responsibilities, Core knowledge
Payroll Processing: Administer and process payroll for all employees in the United States. Ensure accurate calculation of wages, tax withholdings, and deductions. Manage disbursement of funds for the net payroll, payroll taxes and other related items (e.g., garnishments). Review and approve payroll transactions. Reconcile payroll accounts. Handle special pay runs for bonuses, commissions, and other payments as needed. Manage the annual year-end W-2 reconciliation process, ensuring complete accuracy and timeliness. Stay up-to-date with federal, state, and local payroll tax regulations and labor laws. Ensure compliance with all payroll-related legal requirements. Review and abide by all company policies and procedures. Prepare and file payroll tax returns and reports as required. Establish and maintain payroll controls and payroll related procedures for SOX compliance. Manage payroll tax liabilities.
Ensure accurate and timely filing of all payroll-related taxes. Maintain accurate payroll records, including employee data, earnings, deductions, and tax information. Generate payroll reports for management, internal and external auditors. Ensure that vacation accruals are accurately recorded in the company's financial statements based on the relevant company policy.
Identify and implement process improvements to enhance the efficiency and accuracy of payroll operations. Evaluate and recommend payroll software and tools to streamline processes, as necessary. Utilize systems to improve efficiency and accuracy of processes. Evaluate structure of the payroll department Respond to employee inquiries related to payroll matters. Address and resolve payroll discrepancies and issues. Collaborate with accounting, tax and human resources Integrate payroll process for newly acquired entities and locations. Supervise and mentor payroll staff. Provide guidance and support to the payroll team.
Benefits: Prepare standard benefit rates for application at the divisions Assist with forecasting of benefit costs Ensure benefit accounts are properly reconciled Provide weekly benefit expense forecasts Compliance Record Keeping Vacation Accruals Process Improvement Business partnering and resourcing Team Leadership
Skills, Qualifications, Experience, Special Physical Requirements:
Bachelor's degree from four or 5-year college or university or equivalent experience More than 7 years related experience and/or training Proven experience as a Payroll Manager or a similar role, with at least 7 years of experience in payroll processing and compliance. Strong understanding of federal and state payroll regulations. Knowledge of payroll tax regulations in multiple states within the United States. Experience with expatriate and foreign service payroll reporting, payments and coordinating related issues with responsible human resources personnel. Familiarity with multi-state payroll processing. Experience with ADP payroll software and systems is required.
Experience with SAP is preferred. Experience with Oracle is preferred. Prior experience in supervising and leading a payroll team. Certified Payroll Professional (CPP) or similar payroll certification is highly desirable.
OTHER SKILLS AND ABILITIES:
Proficiency in payroll software (ADP) and Microsoft Excel. Excellent attention to detail and accuracy in calculations. Strong analytical and problem-solving skills. Effective communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive payroll information. Comprehensive understanding of corporate and Federally mandated retention requirement Time management and organization skills to meet strict payroll deadlines. Ability to adapt to changes in payroll regulations and implement necessary adjustments. Strong ethical and professional conduct.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-20 14:18:39
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-20 14:17:28
-
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business.
Safety is our primary priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region.
It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew.
Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable.
The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project.
This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members to discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently.
Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site.
These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps.
Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation.
Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and training.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
Apply for this ad Online! ....Read more...
Type: Permanent Location: San Antonio, Texas
Posted: 2024-11-20 14:17:17
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco Field Safety Engineer
General Purpose:
Under the direction of the Assistant Safety Director, the Field Safety Engineer will be responsible for providing support and safety oversight to regional Roofing and Weatherproofing Technologies field employees (including but not limited to Sales, Roofing Advisors, CSS, Field Resource Representatives, and leadership), ensuring site compliance with corporate and client safety standards, as well as ensuring site safety policies and procedures are aligned with governmental regulations.
This position will provide supervision and coordination of the day-to-day safety requirements of jobsites.
Responsibilities and Duties:
Provide support to projects by maintaining a visible presence and conducting site visits to perform safety audits and safety process audits (e.g., safety document evaluation/compliance)
*this should take place at least 80% of the week
* Enforce all Federal, State, local, owner and Tremco regulations throughout all Roofing regional projects. Assist site leadership to develop site-specific safety programs aligned with Tremco Field Services Safety policies and instruct supervisors on safety procedures, planning and equipment. Assist Regional Field Safety Managers with rolling out new safety initiatives and briefing employees as needed on new policies, or changes in existing policies, to keep current (e.g., Daily Task Planning, 100% audit compliance, safety training programs) Educate the workforce and regional leadership on understanding Tremco's safety cultural advancements, such as safety leadership and safety management systems. Assist in the coaching, mentoring and implementation of Tremco Health and Safety programs in the field, to ensure that all safety expectations are understood and met. Participate with and/or conduct Toolbox Talk Meetings with Regional team employees. Regularly review and be familiar with all applicable legislation and applicable standards, to ensure compliance. Effectively represent our Tremco safety culture with our subcontractors and help Tremco site leadership to ensure complete compliance of our subcontractors to applicable rules and regulations (Federal, State, local, owner, Tremco and their own). Motivating, organizing, and encouraging teamwork within the workforce to ensure safety practices and policies are being adhered to effectively. As a direct report to, regularly communicate safety audit results and/or field safety concerns (e.g., Stop Work Authority) with Assistant Safety Director and prepare observation reports as needed. Regularly audit the Site-Specific Safety and Health Plans for compliance and update to ensure the alignment with project scope and conditions. Ensure that all incidents are reported immediately per the Tremco Incident Notification Policy. Participate and assist all field leadership in the investigation of incidents to determine root cause, and corrective actions where necessary. Ensure incident corrective actions are followed up on and completed. Monitor and follow up on modified workers in the field. Must adhere to all company policies and procedures. Perform other duties as necessary.
Qualifications:
Bachelor's Degree (Occupational Health & Safety preferred) or 5+ Years of Construction experience with high school diploma. Minimum of two years of construction safety field experience required. OSHA 10- and 30-hour certification required. Knowledge of the 1926 OSHA Regulations. Working Knowledge on how to develop, implement, and audit a Daily Task Analysis for Employees and Subcontractors. Proficient written and oral communication skills. Proficient Computer Skills- Microsoft Word, Excel, and PowerPoint. Willingness to travel/work remotely 80% or greater
Skills /Knowledge/Competencies:
Must have excellent skill and/or abilities in the following areas: Conflict resolution and problem-solving Verbal and written communications Interpersonal skills with all levels of staff Situation analysis Decision-making Organized approach to work including excellent follow up on issues Multitasking in fast paced environment with good prioritization skills
The salary range for applicants in this position generally ranges between $53,000 and $66,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Compensation and Benefits: Base Salary Full health benefits, RRSP, pension plan Great support for training and guidance Opportunity for advancement Relevant business expenses paid
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Toledo, Ohio
Posted: 2024-11-20 14:16:59
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-20 14:16:58
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Field Operations Manager (FOM) will report directly to the Regional Business Manager (RBM).
In this role, the FOM will oversee $30 Million+ in annual self-performed revenue.
The FOM will also review and approve proposals, expense reports, specifications (SOW), PTO requests, etc., for all WTI field operations personnel within the specified region.
The FOM will be responsible for the safety, quality, and overall productivity and profitability of self-performing teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
All Field Supervisors, General Field Superintendents, and Project Managers will report directly to the FOM.
Through leadership and actions, contribute to the development of a Safety-Oriented Culture that will result in 100% compliance with Toolbox Talk attendance, DTA reporting, and truck audits; and have work habits that will lead to ZERO safety-related incidents on ALL projects within the region.
Provide training, supervision, direction, and support for all Supervisors, General Field Superintendents, and Project Managers within the regions in areas as follows: Estimating Pre-job planning Project Management to expedite projects safely, under budget, and with the highest attainable quality and customer satisfaction.
Leadership and coaching of their respective Foremen/teams.
Coordination and collaboration with Construction Managers and GC Superintendents on GC-related work.
Sales communication and coordination. Workforce planning, recruiting and retention strategy to maintain optimum performance of the region. Approve proposals for PR, CONPR, and Safety Solutions related work up to $50K.
Travel within the Region as needed to attend customer, sales, or business meetings.
Communicate on a regular basis with RBM regarding: Safety compliance results Project approvals, progress, and results Personnel updates Forecast, analyze, and report on sales and establish financial performance metrics.
Establish criteria for success and provide leadership for the regional team's goal achievement. Provide training and QA/QC inspections at all levels at all levels of work to ensure the highest standards or Tremco/WTI roofing/facade practices to include: Field Applications - existing and new materials, systems, application parameters, etc. Customer Service Reporting compliance
EXPERIENCE REQUIRED:
10+ years prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Experience taking on strategic initiatives where previous experience may not have been present and engaging to grow the initiative within the business. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation, and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Strong problem-resolution skills with the ability to effectively communicate with all personality types Strong computer skills, including Outlook, Word, Excel, PowerPoint, Adobe, etc.
Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.) Apply for this ad Online! ....Read more...
Type: Permanent Location: Gainesville, Florida
Posted: 2024-11-20 14:16:53
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JOB DESCRIPTION
Job Description
WTI Commercial Façade Foreman
The WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business.
Safety is our number one priority and will be embedded into every discussion, meeting, and project.
As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them.
Travel will be required.
It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property.
This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project.
This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc.
Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design, and specification of contract and engineering documents.
Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site.
Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports.
These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily.
Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas.
This responsibility includes job start-up, job execution in accordance with contract specifications, job shutdown, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands.
This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees.
Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e., OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor, and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work-related issues.
Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduct
EXPERIENCE:
5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc.
Must be thoroughly familiar with standard façade construction including masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster, and other forms of facade systems and how to properly repair them using Tremco CPG Materials. The salary range for applicants in this position generally ranges between $71,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Orlando, Florida
Posted: 2024-11-20 14:16:52
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JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The analyst assists in the coordination, compilation, and evaluation of volume forecasts at an SKU level using historical trends, The analyst is responsible for tracking performance, evaluating risks and opportunities, and driving continual improvements in forecast and supply performance.The analyst will compile data and create reports or be a consumer of such data to support decision making.
Further activities include assisting with the development of innovative supply chain and operational solutions including the application of network optimization tools to develop models in support strategic and tactical decision making for the CSW Supply Chain.
This position reports to the Demand Planning Manager and works closely with other key stakeholders in sales, marketing, operations, and finance to determine the most accurate demand requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Compile and evaluate market-based and event-driven data to create demand forecasts. Assists with making inventory decisions, including quantity, location, and quality of inventory. Identifies significant and/or critical supply-demand imbalances, communicates with business leaders allowing for proactive resolutions.
Analyze internal demand information and demand & delivery performance through statistical analysis and data-driven decision-making tools. Gather, analyze, and validate data.
Execute APO statistical modeling software.
Apply error analysis techniques to improve forecasting and recommend adjustments for operational forecasts.
Summarize/aggregate statistical forecasts. Maintain demand planning system and software, enter and modify data, and ensure the accuracy of all relevant demand planning data (including but not limited to APO systems master data).
Work with internal customers such as sales, product marketing, finance, brand management, and customer marketing to collaborate on forecast recommendations. Mine and summarize data for forecasting and supply chain management communication. Understand how sales trends, promotional activity, and shipment patterns will affect demand and make appropriate adjustments to forecasts. Manage and track key forecasting metrics. Backup Demand Planning Manager as needed (may include leading forecasting meetings and/or providing data to senior management as requested.) Perform other supply chain functions, as necessary.
Example, network modeling, and analysis with optimization software.
EDUCATION REQUIREMENT:
Bachelor's degree from four or 5-year college or university
EXPERIENCE REQUIREMENT:
One to two years related experience and/or training.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and lift up to 10 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $58,523 and $73,154.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2024-11-20 14:16:33
