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JOB DESCRIPTION
Job Purpose:
Formulate business partnership across HR functions to deliver value-added service to leadership team and employees that reflects the organization's goals and objectives.
Manage the daily functions of HR Department in the following areas: recruitment, onboarding, payroll and benefits support, leave management, employee relations, performance management, HRIS maintenance and reporting, and developing and enforcing company HR policies and practices.
Essential functions and job responsibilities:
Manage HR operations and programs including recruitment, total reward, benefits administration, leave management, employee relations, performance and talent management, employee engagement, and training and development. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
Lead recruitment efforts including posting jobs, screening resumes, conducting interviews, initiating background checks and pre-employment qualifications.
Work with Hiring Manager on talent acquisitions.
Collaborate with department manager to understand skills and competencies required for the roles. Participate in employee disciplinary meetings, terminations and investigations. Spearhead employee engagement initiatives.
Work with management team and associates to improve work relationships, build morale, and increase productivity and retention. Drive performance management initiatives.
Prepare functional leaders for annual review process and facilitate regular check in meetings to ensure goal alignment. Act as a vital source of information, answer questions from employees regarding HR matters.
Educate employees and enforce company policies and procedures. Act as a liaison in communications of benefits administration and leave management related inquiries. Demonstrate high level of integrity by careful management of confidential and sensitive information. Liaison between RPM corporate and Kirker to ensure HR and compliance related requirements are communicated and met. Support payroll/timekeeping process, supply information to centralized payroll team. Maintain and update HRIS and time attendance system as needed such as new hires, LOA and termination. Assist in gathering standardized information and the preparation and distribution of reports such as Headcount, benefits enrolment, disability update and other ad hoc reports as requested. Responsible for following records retention guidelines and security of confidential information.
Requirements and Competencies:
Bachelor's degree in Human Resources, Business Administration, or related field required. Minimum five-year experiences in Human Resources with HR Generalist background. Human Resources Professional Certification preferred. Experience in supporting manufacturing environment. Excellent communication and interpersonal skills. Excellent organizational skills and attention to detail. Strong planning and problem-solving skills. Basic business acumen, ability to partner with business leaders. Thorough knowledge of employment laws and regulations. Proficiency with Microsoft Office Suite or related software. Proficiency with or ability to quickly learn HRIS and Talent Management System.
ABOUT US
Kirker is a custom manufacturer of nail lacquer and nail care treatment products since the 1940's that has evolved into a full turnkey operation.
We are proud to offer our services in filling and packaging from free standing stock to beautifully designed packaging options and displays.
With manufacturing operations in the United States and Europe, we offer the right option to fit each customer's individual requirements.
Kirker offers a full range of services from product development, R&D, production, and quality control, to filling and pack off.
Our cutting-edge expertise, custom formulations, and first-class service have affirmed our leadership position within the industry.Apply for this ad Online! ....Read more...
Type: Permanent Location: Paterson, New Jersey
Posted: 2024-10-23 15:10:56
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JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI Distribution Center
Department: Customer Service
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
As our Product Support Representative, each challenge we encounter is a little different.
You will be responsible for discussing product information with customers, as well as assess customer complaints and determine causes.
RESPONSIBILITIES:
Communicate with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer complaints. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported complaints.
REQUIREMENTS:
3+ years experience in customer service, in a call center environment Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues Outstanding listening and communication skills Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc.
easily Flexible scheduling to accommodate for proper coverage to meet our customers' needs Gains personal satisfaction from helping others; possesses a strong customer focus
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service.
Rust-Oleum offers 9 paid holidays and one floating holiday per year.
You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kenosha, Wisconsin
Posted: 2024-10-23 15:10:19
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The Company:
Established for over 100 years.
Innovative, cutting-edge products currently and coming to market.
This is a rare opportunity to join one of the world’s leading hearing device manufacturers.
A world renowned company who are seeing consistently and substantial growth.
Fantastic career opportunity.
The Role of the Key Account Manager
You will be managing and selling Audiology/hearing devices into multiple retailers selling other products such as audiometers, battery packs, etc.
This is mainly account management role but need to be a sales person and relationship builder and also proactively look for further accounts.
Dealing with venture partners, retail directors, optics directors & clinical staff within the store.
Want to maintain the business and feel that the growth will come naturally if the accounts are looked after properly.
Covering the Midlands - North Yorkshire, East Riding, South Yorkshire, North Wales, West Midlands, Shropshire, Staffordshire, Leicestershire, Lincolnshire, Nottinghamshire, Derbyshire
Benefits of the Key Account Manager
£40k-£43k basic
Up to 30% Sales Scheme Bonus (paid Qtly)
Company Car & Fuel Card
Company Credit Card
26 Days Hols plus Bank Hols
SIPP Pension Scheme 4-10% matching contribution
Enhanced Life Assurance (6 x salary)
Enhanced Employee Assist Programme
Purchase/Sell Holiday Scheme
The Ideal Person for the Key Account Manager
Seasoned Sales/Account management experience in a high-volume consumer clinical environment e.g.
Optics/Audiology.
Ability to demonstrate experience in managing clinical conversations/training as well as business development.
Alternatively, a Dispenser or Audiologist who wants to expand their career by working for a manufacturer.
Suitable candidates will need to demonstrate commerciality and ideally will have had wider business responsibilities.
Stable career history with ability to evidence achievement and progression.
Self-starter and highly organized.
Confident, well presented professional.
Excellent interpersonal and account management skills.
Must have gravitas and the ability to capture an audience.
If you think the role of Key Account Manager is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Nottinghamshire, Derbyshire, Staffordshire, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £40000 - £43000 Per Annum Excellent Benefits
Posted: 2024-10-23 14:57:17
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An exciting opportunity has arisen for a Deputy Head of Sixth Form with teaching experience and Qualified Teacher Status (QTS) to join a well-established school.
This full-time role offers excellent benefits and salary range of £36,400 - £54,000 + assigned TLR 2B (£5,530).
As a Deputy Head of Sixth Form, you will support the Sixth Form leadership, monitor progress, and nurture most able students.
You will be responsible for:
* Overseeing student attendance and ensuring appropriate interventions for those with poor attendance.
* Monitoring student progress using performance data and supporting curriculum target setting.
* Coordinating enrichment activities to ensure a balanced programme and equal opportunities for all students.
* Leading the RSHE programme, ensuring its effective delivery and continuous improvement.
* Managing the UCAS application process, including training staff and organising related events.
* Supporting student applications for apprenticeships and attending all relevant Sixth Form events.
What we are looking for:
* Previously worked in a similar role such as Deputy Head of Sixth Form, Sixth Form Officer or Sixth Form Manager.
* Must have prior teaching experience.
* Possess Qualified Teacher Status (QTS).
* Background in a leadership or supervisory role within an educational setting.
* Strong organisational skills and the ability to manage various responsibilities effectively.
* A passion for student progress & development and excellent communication skills.
Apply now for this exceptional Deputy Head of Sixth Form opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Barnet, England
Start:
Duration:
Salary / Rate: £36400 - £54000 Per Annum
Posted: 2024-10-23 13:01:12
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Retail Merchandiser
*Access to wages from 3 days
*Immediate Start
*Holiday Pay
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£12.89 - £13.11 per hour inclusive of holiday pay (£11.50 - £11.70 per hour + £1.39 - £1.41 holiday pay).
Location: PURLEY
Do you have an interest in Retail?
Are you looking for a role where you will be involved in high profile projects for some of the UK's leading grocery supermarkets.
We have Retail Merchandiser opportunities that offer flexible working patterns and a job where each day and week is different.
The Role
We are looking for a number of retail merchandisers to add to our already successful team.
Work will be carried out in a variety of retail stores, travel will vary on a shift-by-shift basis.
Having your own vehicle would be advantageous.
You will be working as part of a team led by a Team Manager or Store Management.
You will need to work at a fast pace and to a high standard our clients expect.
Duties will include the following:
De-merchandising and remerchandising to planograms, cleaning the fixture where required.
Reprofiling the fixture where necessary to ensure each product is shoppable for the customer.
Transporting stock from the warehouse onto the shop floor.
Supporting the store where necessary with replenishment.
Shifts are between 10-12 hours, days and nights (most shifts are nights).
Access to the work available will be on your smartphone, via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Travelling maybe involved when local work is not available.
Accommodation will be provided when required to stay away from home.
Key Skills/ Experience Required
An eye for detail.
General level of fitness as manual handling and lifting will be involved.
Hard working and ability to work under pressure.
Previous experience in retail, although training will be provided.
Problem solving and a 'can do' attitude.
Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required.
As a result, we can only accept applicants 18 years of age and over.
Benefits
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day.
Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
RAS (Retail Asset Solutions) is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services.
Your future career development is in your hands!
If you think you are suitable for this position and you want to find out more, please apply today!
Multiple positions available!!!!
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible. ....Read more...
Type: Contract Location: Purley, England
Salary / Rate: £12.89 - £13.11 per hour
Posted: 2024-10-23 12:02:02
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An outstanding new job opportunity has arisen for a dedicated Charge Nurse to work in an exceptional dialysis clinic based in the Holsworthy, Devon area.
You will be working for one of UK's leading healthcare providers
This dialysis clinic delivers the highest level of care in state-of-the-art clinics with the most technologically advanced equipment
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*To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin
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As a Charge Nurse your key responsibilities include:
Overall leadership and operations management of the clinic
Providing a seamless patient journey and an inviting environment for clients through all touch points
Liaising with external organisations such as NHS Trusts or the CQC with the support of the Regional Manager
Implementing new processes to drive quality improvements initiative through the clinic
Onboarding new teammates effectively alongside the wider team
Develop positive relationships with patients and handling any complaints that may arise
Ensuring compliance with all relevant clinical, governance and regulatory systems and policies including KLoE
Maintaining accurate records and timely report submissions
The following skills and experience would be preferred and beneficial for the role:
Previous clinical leadership experience in an outpatient haemodialysis setting
Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
Lead by example style to encourage a value driven culture that brings the best out of everyone
Proactive and solution orientated approach to changing situations in a clinical environment
Exceptional organisation skills to manage an array of different tasks associated with running a clinic
Evidence of Continued Professional Development, ideally in Renal Care
The successful Charge Nurse will receive an excellent salary of £39,330 - £42,330 per annum DOE.
This exciting position is a permanent full time role working on day shifts from Monday-Saturdays.
In return for your hard work and commitment you will receive the following generous benefits:
Company Pension Scheme
35 days' paid leave per annum, including bank holidays
Monday to Saturday working pattern
Day shifts only
A commitment to your training and development
Reference ID: 6548
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Holsworthy, England
Start: ASAP
Duration: Permanent
Salary / Rate: £39330 - £42330 per annum
Posted: 2024-10-23 11:43:07
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Retail Merchandiser
*Access to wages from 3 days
*Immediate Start
*Holiday Pay
*
£12.89 - £13.11 per hour inclusive of holiday pay (£11.50 - £11.70 per hour + £1.39 - £1.41 holiday pay).
Location: CHIPPENHAM
Do you have an interest in Retail?
Are you looking for a role where you will be involved in high profile projects for some of the UK's leading grocery supermarkets.
We have Retail Merchandiser opportunities that offer flexible working patterns and a job where each day and week is different.
The Role
We are looking for a number of retail merchandisers to add to our already successful team.
Work will be carried out in a variety of retail stores, travel will vary on a shift-by-shift basis.
Having your own vehicle would be advantageous.
You will be working as part of a team led by a Team Manager or Store Management.
You will need to work at a fast pace and to a high standard our clients expect.
Duties will include the following:
De-merchandising and remerchandising to planograms, cleaning the fixture where required.
Reprofiling the fixture where necessary to ensure each product is shoppable for the customer.
Transporting stock from the warehouse onto the shop floor.
Supporting the store where necessary with replenishment.
Shifts are between 10-12 hours, days and nights (most shifts are nights).
Access to the work available will be on your smartphone, via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Travelling maybe involved when local work is not available.
Accommodation will be provided when required to stay away from home.
Key Skills/ Experience Required
An eye for detail.
General level of fitness as manual handling and lifting will be involved.
Hard working and ability to work under pressure.
Previous experience in retail, although training will be provided.
Problem solving and a 'can do' attitude.
Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required.
As a result, we can only accept applicants 18 years of age and over.
Benefits
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day.
Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
RAS (Retail Asset Solutions) is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services.
Your future career development is in your hands!
If you think you are suitable for this position and you want to find out more, please apply today!
Multiple positions available!!!!
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible. ....Read more...
Type: Contract Location: Chippenham, England
Salary / Rate: £12.89 - £13.11 per hour
Posted: 2024-10-23 11:40:01
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Retail Merchandiser
*Access to wages from 3 days
*Immediate Start
*Holiday Pay
*
£12.89 - £13.11 per hour inclusive of holiday pay (£11.50 - £11.70 per hour + £1.39 - £1.41 holiday pay).
Location: BATH
Do you have an interest in Retail?
Are you looking for a role where you will be involved in high profile projects for some of the UK's leading grocery supermarkets.
We have Retail Merchandiser opportunities that offer flexible working patterns and a job where each day and week is different.
The Role
We are looking for a number of retail merchandisers to add to our already successful team.
Work will be carried out in a variety of retail stores, travel will vary on a shift-by-shift basis.
Having your own vehicle would be advantageous.
You will be working as part of a team led by a Team Manager or Store Management.
You will need to work at a fast pace and to a high standard our clients expect.
Duties will include the following:
De-merchandising and remerchandising to planograms, cleaning the fixture where required.
Reprofiling the fixture where necessary to ensure each product is shoppable for the customer.
Transporting stock from the warehouse onto the shop floor.
Supporting the store where necessary with replenishment.
Shifts are between 10-12 hours, days and nights (most shifts are nights).
Access to the work available will be on your smartphone, via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Travelling maybe involved when local work is not available.
Accommodation will be provided when required to stay away from home.
Key Skills/ Experience Required
An eye for detail.
General level of fitness as manual handling and lifting will be involved.
Hard working and ability to work under pressure.
Previous experience in retail, although training will be provided.
Problem solving and a 'can do' attitude.
Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required.
As a result, we can only accept applicants 18 years of age and over.
Benefits
Colleagues will be offered a benefit called Wagestream, which enables colleagues to track, save and access up to 50% of their wages prior to pay day.
Wagestream also offers financial advice, all contributing to the financial wellbeing of RAS colleagues.
Uniform provided.
Accommodation where required.
Holiday pay.
Pension scheme.
Progression opportunities.
Recognition, awards and incentives.
RAS (Retail Asset Solutions) is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services.
Your future career development is in your hands!
If you think you are suitable for this position and you want to find out more, please apply today!
Multiple positions available!!!!
This role is being handled by Retail & Asset Solutions (RAS).
To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations.
If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible. ....Read more...
Type: Contract Location: Bath, England
Salary / Rate: £12.89 - £13.11 per hour
Posted: 2024-10-23 11:37:20
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Are you passionate about leading the way in Safety, Health and Environment? A world leader in supplying smarter and more sustainable manufacturing solutions across diverse sectors, including technology, aerospace, automotive, energy, oil and gas, medical, and more are looking for a SHE Advisor to join their team at their site near the Blackpool area.
Their commitment to excellence means that every day presents new and exciting challenges as a SHE Advisor!
Annual Salary and Benefits Package of the SHE Advisor
Annual Salary up to £55,000
37 Days Annual Leave (Inclusive on Bank Holidays)
Up to 14% Employer Pension Contribution
Private Medical Insurance
Discretionary Annual Bonus
Death In Service x 4 Salary
Key Role of the SHE Advisor
The role of the SHE Advisor is to ensure compliance to company standards and legislation across the facilities and to drive continuous improvement culture.
This role will be based at one site near the Blackpool area.
Responsibilities
To ensure all accidents and incidents are reported to the HSE under RIDDOR, EA and wider business.
Carry out regular reviews on SHE action management to ensure action closure is timely, escalating any overdues and issues to the Plant Manager
To support the identification, development and delivery of EHS training needs
Identify PPE requirements and establish an approved list of PPE to reduce and mitigate risks associated with the facility.
Engagement with stakeholders and regulatory authorities (for example HSE, EA, Emergency services).
Carry out all regulatory reporting requirements for the site of an EHS nature, ensuring compliance to any reporting conditions of permits.
Responsible for ensuring the site has assessed and made arrangements for dealing with any type of emergency scenario that may be applicable to the facility.
Essential Criteria for the SHE Advisor
NEBOSH Certificate
Experience of working with external stakeholders and regulators
Manufacturing experience
Issuing EA Permits
Worked in highly hazardous areas (COMAH)
IOSH Membership (Or Working Towards)
Apply now: To apply for the position of SHE Advisor, please submit your CV direct for review!
....Read more...
Type: Permanent Location: Blackpool, England
Start: ASAP
Salary / Rate: £40000.00 - £55000.00 per annum + Bonus, 37 Holidays, 14% Pension
Posted: 2024-10-23 11:30:12
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Pensions Administrator Local Authority Bradford Central Bradford Location Hybrid / Remote Working Available (Some office presence will be necessary) Monday to Friday 09:00 - 17:00 This is an ongoing contract for 3 - 6 months 37 Hours per week (Full Time) £17ph UmbrellaMain responsibilities
Check the work of Pensions Officers, ensuring accuracy of calculations.
Authorise benefit payments within statutory deadlines and Key Performance Indicators.
Process daily & monthly payrolls, authorising payments via BACS system and managing monthly payroll reports.
Provide technical support, guidance and training for POs and other colleagues to ensure the team operates in line with LGPS and Fire Pension schemes regulations and associated legislation such as HMRC taxation rules, Financial Conduct Authority guidance.
Provide help and guidance to scheme members and bereaved families on complex queries in respect of their scheme membership, benefits and options.
Handle any complaint cases with confidence and sensitivity.
Undertake regular supervision journal reviews and provide mentoring and guidance for Pensions Officers for whom supervisory responsibility is allocated, responding to and dealing with poor performance.
Support other Pensions Officers in colleagues absences.
Participate in project working groups and exercises to promote continuous improvement of processes, procedures and documents in the Service Centre.
Responsible for the correct application of Systems and identify any service improvements to Team Manager.
Undertake quality audits as laid out in the annual audit calendar to improve procedures.
Requirements:
Previous experience within Pension or Investment Administration
Local Authority experience would be beneficial
Great communication and customer service experience
Right to work within the UK
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed. ....Read more...
Type: Contract Location: Bradford, England
Start: ASAP
Duration: 3 Months+
Salary / Rate: Up to £17 per hour
Posted: 2024-10-23 10:18:47
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Are you a Customer Quality Assurance Engineer or Analyst with a passion for delivering exceptional service quality? Do you have experience building and managing a team, or are you eager to take on that challenge?Insignis Talent is working with a rapidly growing Managed Security Service Provider (MSSP) that is actively seeking a Customer Quality Assurance Manager to join their team on a permanent basis.
In this key role, you will be pivotal in establishing a dedicated quality assurance function within the organization.Initially taking a hands-on approach, you will ensure the company's products and services consistently meet both customer expectations and regulatory requirements, while also implementing company-wide internal quality standards.
By fostering a culture of continuous improvement, you will drive initiatives to monitor, enhance, and sustain service quality across the customers.As a Customer Quality Assurance Manager, you will:
Customer Feedback & Issue Resolution
Lead the analysis of customer feedback, complaints, and returns to spot quality issues.
Be the primary contact for resolving customer quality concerns promptly.
Implement corrective and preventative actions (CAPA) to avoid future issues.
Quality Standards & Compliance
Develop and monitor quality assurance processes aligned with company standards.
Ensure products/services meet customer needs and comply with service level agreements.
Conduct internal audits to maintain and improve quality.
Continuous Improvement
Collaborate across teams (SOC, Integration, Platform, Change) to drive quality improvements.
Use data and metrics to enhance efficiency, quality, and customer satisfaction.
Lead root cause analysis and guide process improvements.
Team Leadership
Grow and manage the Quality Assurance team, fostering accountability and continuous improvement.
Facilitate cross-functional collaboration to meet customer quality expectations.
Reporting & Documentation
Prepare reports on quality performance, KPIs, and improvement plans.
Maintain up-to-date documentation of quality processes and feedback.
Present quality metrics and initiatives to senior management.
Skills/Experience/Qualifications
Proven experience in quality assurance focused on customer satisfaction.
Background in MSSP/Security Operations (SOC).
Proficiency in quality management tools and systems.
What's in it for you?
Competitive salary
Gym membership
24 days of holiday + bank holidays
Pension scheme
Training and development with recognized qualifications
Attendance at conferences and industry events
Annual off-site residential training
Access to an online training platform
Opportunities for global relocation with assistance
Weekly team socials
Enhanced maternity/paternity schemes
Supportive culture for career and personal growth.
Interested? Apply now! ....Read more...
Type: Permanent Location: Docklands, England
Salary / Rate: £50000 - £85000 per annum
Posted: 2024-10-23 10:10:30
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Retail Shop Manager Department: Retail Reports To: Area Manager Salary: £24,200 per annum Location: Heswall, Wirral Working Hours: 35 hours per week Store opening hours: Monday to Saturday 9:30 - 16:30, Sunday 10:00 - 16:00
Are you passionate about retail, leading teams, and driving success? We are looking for a dynamic and motivated Retail Shop Manager to join our team and take charge of the day-to-day operations of one of our high-performing charity shops.
If you have a proven track record in retail management and love working in a role that makes a difference, this opportunity is perfect for you!
Key Responsibilities:
Lead, recruit, and manage a motivated team of staff and volunteers to ensure smooth shop operations and maximum profitability.
Achieve sales and profit targets by optimising merchandising, space allocation, and local market insights.
Ensure full compliance with all charity policies, procedures, and legislative requirements.
Maximise income by promoting Gift Aid and ensuring stock is appropriately priced, rotated, and displayed.
Monitor shop performance using EPOS data, retail trends, and competition analysis to stay ahead in the market.
Collaborate with the Area Manager to improve shop performance and maintain high standards of cleanliness and customer service.
Manage shop budgets and control operational costs in line with company guidelines.
Deliver exceptional customer service by training and leading your team to provide an outstanding shopping experience.
Take full responsibility for daily cash handling, banking, and inventory management to ensure accurate and secure transactions.
Ensure health and safety compliance, safeguarding all staff, volunteers, and customers.
Participate in events and meetings across the North West to stay engaged with broader company initiatives.
Requirements:
Proven Experience: Strong background in retail/charity management with experience in leading successful teams.
Leadership: Ability to inspire, motivate, and manage a diverse team to achieve outstanding results.
Customer Service Excellence: A natural ability to deliver exceptional customer experiences while ensuring the team is aligned with these values.
Financial Acumen: Experience in cash handling, budget management, and using management information systems such as EPOS.
Gift Aid Knowledge: Familiarity with Gift Aid processes and maximising its income potential in retail settings.
Merchandising & Sales: A creative approach to merchandising with a keen eye for detail to drive sales and profitability.
IT Skills: Comfortable using IT systems to analyse performance and manage stock.
Personal Attributes:
Strong communicator with excellent verbal and written skills.
A team player who thrives in a collaborative environment.
Creative and detail-oriented, with a solution-focused mindset.
Physically able to lift and move heavy items i.e furniture and homeware.
Confident with a full, clean driving license and the ability to travel around the North West.
Why Join Us?
This is a fantastic opportunity for someone looking to make a meaningful impact in the retail sector while contributing to a greater cause.
You'll enjoy working in a dynamic and supportive environment with plenty of opportunities for personal and professional development.
If you're ready to take the next step in your retail management career and want to work for a company where your contribution truly matters, apply now and join our team as a Retail Shop Manager.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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Type: Permanent Location: Heswall, England
Salary / Rate: Up to £24200.00 per annum + Great Benefits
Posted: 2024-10-23 09:58:12
-
Our client is an industry leading manufacturing business with a multimillion-pound turnover and impressive growth plans, supported with large scale investment, and an existing established network of manufacturing facilities across the UK.
Following further growth at their factory based local to the Coalville area of Leicester, our client is now seeking to appoint a HSE / Health, Safety, Environmental coordinator, to coordinate and manage integrated management systems related to Health, Safety, Environmental processes, and compliance within the factory, embedding and developing ways of working specific to factory and manufacturing operations.
Reporting to the Site Factory Manager, this presents an outstanding opportunity for an experienced HSE coordinator / advisor or HSE administrator to transfer knowledge and experience from other, or similar industries.
What's in it for you:
Basic salary up to £40k per annum, plus training and career development
Further training and personal development specific to the positions, e.g., IEMA, health and safety training development NEBOSH qualification etc
Company pension matched up to 10%, share option scheme, 33 days holiday etc
Days based position - Monday to Friday, flexible start, and finish, e.g., 7-3, 8-4, 9-5 etc
Key Responsibilities of HSE Coordinator include:
Promote a culture where the health and safety and wellbeing of colleagues is the absolute priority.
Ensure all statutory obligations, company policies and procedures are understood and adhered to, by all direct reports, always.
Manage contractor inductions.
Track progress of SHE Assure actions for the team.
Carry out SSOP reviews.
Manage SHE Assure, progress actions.
Ensure Factory Risk Assessments are up to date and compliant.
Coach and develop the factory team to maximise their strengths, and to close any development gaps.
Work with the factory team to implement the strategic plan for the site.
Audit the Integrated Management System (IMS).
Collate process and report all factory HSE data.
Ensure all relevant data is recorded accurately.
Manage skills matrix and course bookings.
Collaborate with all business stakeholders to ensure the Safety Health & Environment Strategy is delivered and all relevant legislation is always compiled to.
Provide accurate, timely and technical advice to colleagues in resolving issues in H&S and reducing environmental impact.
Deliver Toolbox Talks to the factory team.
Use data to identify and prioritise issues that affect the business, establish their root cause, and provide findings and recommendations for business improvement.
Manage occupational health monitoring in line with the business policies.
Essential Qualifications & Experience of Health and Safety, Environmental Coordinator:
IOSH certificate, or above, e.g IOSH or NEBOSH - Nebosh training can and will be provided along with career progression opportunities within the wider business
Excellent communication skills
Highly organised with exceptional attention to detail
Numerate and literate
Experience of undertaking H & S, or HSE/SHE responsibilities
PLEASE APPLY NOW!Key Words - Health, Safety, Health & Safety, Coordinator, HSE, Health and Safety Advisor, Environmental, HSEQ, SHEQ, Nebosh, IOSH, ....Read more...
Type: Permanent Location: Coalville, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + Excellent benefits
Posted: 2024-10-23 09:21:34
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Are you an experienced Group QHSE Manager actively looking for a new challenge?
Our Berkshire based client, who are a leading Electronic Components Supplier, are looking for a Group QHSE Manager to join their team on a permanent basis
As the Group QHSE Manager, you will be based in Berkshire and will report into the board of Directors and will be responsible for Maintaining ISO9001, ISO14001 and AS9120 accreditations within the relevant Group Companies.
Requirements of Group QHSE Manager:
Experience of maintaining a QMS / EMS to ISO9001 / AS9120 / ISO14001 standards
Understanding of key compliance legislation such as REACH and RoHS
Optimise organisational efficiency through the identification of continuous improvement opportunities
Manage customer compliance requests
Support product experts to understand their role in regulatory compliance and horizon scanning
Provide ad hoc training to staff on the QMS and EMS
Produce KPI reports on quality and compliance, identifying trends and issues.
Benefits Package for Group QHSE Manager:
Up to £50,000 per annum
25 days leave plus public holidays
Company Pension scheme 5
Free parking
If you're ready to join our clients dynamic team, in Berkshire and contribute to the growth of the business please submit your CV to kchandarana@redlinegroup.com ....Read more...
Type: Permanent Location: Berkshire, England
Start: ASAP
Salary / Rate: £45000 - £50000 per annum
Posted: 2024-10-23 09:19:07
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An exciting opportunity has arisen for Panel Beater with5 years experience in panel work to join a leading, multi-award-winning accident repair centre.
This full time role offers excellent benefits plus basic salary of £33,000 and OTE Up to £65k including bonus.
As a Panel Beater, you will report to the Bodyshop Manager and repair or replace vehicle bodywork panels based on job card instructions.
They will consider both qualified and non-qualified Technicians.
You will be responsible for:
* Dismantle and repair damaged vehicles by fixing or replacing panels as needed.
* Operate tools and equipment, such as jigs and welding equipment, according to qualifications and safety standards.
* Ensure careful handling of vehicles, maintaining customer satisfaction, and keeping tools in good condition.
* Follow manufacturer guidelines for chassis and panel repairs, attending training to stay updated on new techniques.
What we are looking for:
* previously worked as a Panel Beater, Panel technician, Bodyshop Technician, Body technician or in a similar role.
* At least 5 years' experience in panel work.
* ATA qualification would be preferred.
* A commitment to maintaining high standards of workmanship and customer care.
Shift:
* Monday - Friday: 8am - 5pm
Whats on offer:
* Competitive salary
* 30 days holiday, including public holidays
* Company pension
* Bonus scheme
* Cycle to work scheme
* Free on-site parking
* Long service awards and colleague recognition programmes
* Referral bonus for recommending fellow technicians
* Health cash plan, allowing you to claim back on medical expenses
* Discounts on high street products through a rewards platform
Apply now for this exceptional Panel Beater opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Rotherham, England
Start:
Duration:
Salary / Rate: £33000 - £65000 Per Annum
Posted: 2024-10-23 08:59:02
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KEY RESPONSIBILITIES
1.
Keywork: To key work and support clients generally within your project, andto act as the Key Worker to designated clients under MAPPA arrangements.
2.
Housing Management: To assist clients to live safely and independently in thecommunity by providing support that enables them to successfully maintain theirtenancy and promotes positive outcomes for them and the wider community theylive in.
3.
Risk management: To take an active role in the assessment and managementof risk including the operation of physical and situational security measures tocontrol the level of risk posed to the public, staff and other clients.
This mayinclude administering.
4.
Client file: To regularly fully utilise the Trust ‘Client File' with designated clientsto ensure that they are supported and empowered to achieve appropriateoutcomes.
To maintain confidentiality of client and staff data in line with theTrust procedure.
5.
Support: To ensure that both prospective and former client are supportedthrough visits and/or correspondence.
6.
Client meetings: To manage client meetings and facilitate the Client Inclusionand Training representatives so that they are equipped to reflect the views ofother clients at meetings.
7.
Advice and training: To provide other staff and clients with relevant advice,support and training.
8.
Involvement: To promote and support client involvement, manage complaintsand seek resolutions.
9.
Discipline: To supervise and monitor the behaviour of Clients and to ensurethat Clients comply with any statutory order including MAPPA expectations,occupancy agreement or house rules and to report deviations to your linemanager promptly.
To support pro-social behaviour and attitudes.
Toappropriately challenge and de-escalate anti-social behaviour and attitudesand report to statutory organisations as required.
10.
Team meetings: To contribute to team work and practices.
To take an activepart in team meetings, ensuring that the team is fully briefed in relation to riskfactors, changes in Client behaviour and de-briefed following any incident.
11.
Referral process: To assist in the management of the referral process withinthe project to achieve agreed occupancy levels.
12.
Liaison: To assist clients to access other relevant services and to act as anadvocate for them when necessary.
13.
Support: To support the arrival and departure of clients.
To ensure that bothprospective and former residents are supported through visits and/orcorrespondence. ....Read more...
Type: Contract Location: Gillingham, England
Salary / Rate: £12 - £13 per hour
Posted: 2024-10-23 08:49:01
-
KEY RESPONSIBILITIES
1.
Keywork: To key work and support clients generally within your project, andto act as the Key Worker to designated clients under MAPPA arrangements.
2.
Housing Management: To assist clients to live safely and independently in thecommunity by providing support that enables them to successfully maintain theirtenancy and promotes positive outcomes for them and the wider community theylive in.
3.
Risk management: To take an active role in the assessment and managementof risk including the operation of physical and situational security measures tocontrol the level of risk posed to the public, staff and other clients.
This mayinclude administering.
4.
Client file: To regularly fully utilise the Trust ‘Client File' with designated clientsto ensure that they are supported and empowered to achieve appropriateoutcomes.
To maintain confidentiality of client and staff data in line with theTrust procedure.
5.
Support: To ensure that both prospective and former client are supportedthrough visits and/or correspondence.
6.
Client meetings: To manage client meetings and facilitate the Client Inclusionand Training representatives so that they are equipped to reflect the views ofother clients at meetings.
7.
Advice and training: To provide other staff and clients with relevant advice,support and training.
8.
Involvement: To promote and support client involvement, manage complaintsand seek resolutions.
9.
Discipline: To supervise and monitor the behaviour of Clients and to ensurethat Clients comply with any statutory order including MAPPA expectations,occupancy agreement or house rules and to report deviations to your linemanager promptly.
To support pro-social behaviour and attitudes.
Toappropriately challenge and de-escalate anti-social behaviour and attitudesand report to statutory organisations as required.
10.
Team meetings: To contribute to team work and practices.
To take an activepart in team meetings, ensuring that the team is fully briefed in relation to riskfactors, changes in Client behaviour and de-briefed following any incident.
11.
Referral process: To assist in the management of the referral process withinthe project to achieve agreed occupancy levels.
12.
Liaison: To assist clients to access other relevant services and to act as anadvocate for them when necessary.
13.
Support: To support the arrival and departure of clients.
To ensure that bothprospective and former residents are supported through visits and/orcorrespondence. ....Read more...
Type: Contract Location: Lancaster, England
Salary / Rate: £12 - £13 per hour
Posted: 2024-10-23 08:48:14
-
KEY RESPONSIBILITIES
1.
Keywork: To key work and support clients generally within your project, andto act as the Key Worker to designated clients under MAPPA arrangements.
2.
Housing Management: To assist clients to live safely and independently in thecommunity by providing support that enables them to successfully maintain theirtenancy and promotes positive outcomes for them and the wider community theylive in.
3.
Risk management: To take an active role in the assessment and managementof risk including the operation of physical and situational security measures tocontrol the level of risk posed to the public, staff and other clients.
This mayinclude administering.
4.
Client file: To regularly fully utilise the Trust ‘Client File' with designated clientsto ensure that they are supported and empowered to achieve appropriateoutcomes.
To maintain confidentiality of client and staff data in line with theTrust procedure.
5.
Support: To ensure that both prospective and former client are supportedthrough visits and/or correspondence.
6.
Client meetings: To manage client meetings and facilitate the Client Inclusionand Training representatives so that they are equipped to reflect the views ofother clients at meetings.
7.
Advice and training: To provide other staff and clients with relevant advice,support and training.
8.
Involvement: To promote and support client involvement, manage complaintsand seek resolutions.
9.
Discipline: To supervise and monitor the behaviour of Clients and to ensurethat Clients comply with any statutory order including MAPPA expectations,occupancy agreement or house rules and to report deviations to your linemanager promptly.
To support pro-social behaviour and attitudes.
Toappropriately challenge and de-escalate anti-social behaviour and attitudesand report to statutory organisations as required.
10.
Team meetings: To contribute to team work and practices.
To take an activepart in team meetings, ensuring that the team is fully briefed in relation to riskfactors, changes in Client behaviour and de-briefed following any incident.
11.
Referral process: To assist in the management of the referral process withinthe project to achieve agreed occupancy levels.
12.
Liaison: To assist clients to access other relevant services and to act as anadvocate for them when necessary.
13.
Support: To support the arrival and departure of clients.
To ensure that bothprospective and former residents are supported through visits and/orcorrespondence. ....Read more...
Type: Contract Location: Fleetwood, England
Salary / Rate: £12 - £13 per hour
Posted: 2024-10-23 08:47:36
-
KEY RESPONSIBILITIES
1.
Keywork: To key work and support clients generally within your project, andto act as the Key Worker to designated clients under MAPPA arrangements.
2.
Housing Management: To assist clients to live safely and independently in thecommunity by providing support that enables them to successfully maintain theirtenancy and promotes positive outcomes for them and the wider community theylive in.
3.
Risk management: To take an active role in the assessment and managementof risk including the operation of physical and situational security measures tocontrol the level of risk posed to the public, staff and other clients.
This mayinclude administering.
4.
Client file: To regularly fully utilise the Trust ‘Client File' with designated clientsto ensure that they are supported and empowered to achieve appropriateoutcomes.
To maintain confidentiality of client and staff data in line with theTrust procedure.
5.
Support: To ensure that both prospective and former client are supportedthrough visits and/or correspondence.
6.
Client meetings: To manage client meetings and facilitate the Client Inclusionand Training representatives so that they are equipped to reflect the views ofother clients at meetings.
7.
Advice and training: To provide other staff and clients with relevant advice,support and training.
8.
Involvement: To promote and support client involvement, manage complaintsand seek resolutions.
9.
Discipline: To supervise and monitor the behaviour of Clients and to ensurethat Clients comply with any statutory order including MAPPA expectations,occupancy agreement or house rules and to report deviations to your linemanager promptly.
To support pro-social behaviour and attitudes.
Toappropriately challenge and de-escalate anti-social behaviour and attitudesand report to statutory organisations as required.
10.
Team meetings: To contribute to team work and practices.
To take an activepart in team meetings, ensuring that the team is fully briefed in relation to riskfactors, changes in Client behaviour and de-briefed following any incident.
11.
Referral process: To assist in the management of the referral process withinthe project to achieve agreed occupancy levels.
12.
Liaison: To assist clients to access other relevant services and to act as anadvocate for them when necessary.
13.
Support: To support the arrival and departure of clients.
To ensure that bothprospective and former residents are supported through visits and/orcorrespondence. ....Read more...
Type: Contract Location: Rossendale, England
Salary / Rate: £12 - £13 per hour
Posted: 2024-10-23 08:46:37
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Mid-Atlantic United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2024-10-23 07:09:02
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently searching for a Regional Sales Manager in the Mid-Atlantic United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish sales strategy and supporting business plan that is focused on growth and profitability for assigned Region.
Develop a business plan that includes goals, objectives and strategies that ensure attainment of sales goals and margins to meet profit goals. Ensure business plan is aligned with the objectives and goals of the Division's strategic plan. Continually review and modify short and long-term plans as needed based on changing business/market conditions, staffing, etc. Coordinate action plans to penetrate new markets and existing territories Control discounting to maintain profitability. Develop, maintain, and control sales budget with a focus on profitability.
Be accessible and provide leadership and guidance to sales representatives in the development/growth of their business.
Conduct one-on-one reviews with sales representatives to gain an understanding of what training and development needs may exist and to provide feedback and coaching to each individual as to how to improve their sales activity and performance. Continually focus on ways to support sales reps with meeting their Compensation objectives (Comp 2.0, 3.0, etc.) throughout the region and ensure reps are utilizing Smart Sheet to track their activities, proposals, etc.
and goals are clearly understood. Conduct regular contact days with sales representatives to ensure that they meet or exceed all activity standards for prospecting, appointments, demonstrations/presentations, proposals and closing.
Provide assistance in the preparation of proposals and presentations or where needed. Conduct regular sales meetings that focus on Regional sales objectives and pertinent business information, goals, and strategies. Ensure Trainers are providing necessary guidance to their assigned Sales Associate on the basics of the business, such as how to spend time, set up home office, account selection, calling and selling techniques, establishing and maintaining relationships, (customer/contractor/internal) etc. Ensure that all new sales representatives attend all Company sponsored training sessions and are applying what they have learned. Understand obstacles facing sales representatives and demonstrate effective problem solving and follow-up to ensure that all issues are handled quickly and effectively. Encourage and support the regular use of the company-selected system for collecting sales data. Promote, support, and ensure that the Company's commitment to safety and sustainability is carried throughout the Region.
Through continual learning, stay abreast of industry changes and product knowledge.
Have awareness of competition and trends that could impact the business and make planning adjustments as necessary.
Maintain organization of assigned Region including home office, equipment, sales aids, accounts, sales rep and customer information.
Conduct activities in accordance with all Company policies and procedures.
Ensure direct reports do the same.
Active communication with Sales Force and DSM.
Stay in contact and report any information that is of value to the DSM (i.e., competitive pricing, products, trends, new concepts, referrals). Supports the DSM to ensure pull through of Tremco Roofing and Building Maintenance Division's sales strategy and plans. Works with DSM to assess sales performance and market trends for Roofing market and to determine appropriate adjustments to meet or exceed objectives. Ensure that the Roofing Division's Policies are communicated and implemented. Provide timely feedback to management regarding the sales activity/performance of representatives and on sales forecasts and budgets. Provide end of month reports that clearly communicate results. Participate in any planning, update/status meetings at the request of the DSM.
EDUCATION
Bachelor's degree from four-year college or university; or one- or two-year's related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE
3+ years successful outside sales experience, preferably industrial sales.
5+ years experience in field sales management.
Ability to lead, manage and develop local field sales representatives through coaching and mentoring.
Management experience should include recruiting, interviewing, training and developing a productive sales team.
Financial management (to include analyzing market data and developing sales plans), and organizational skills required.
Thorough understanding and experience building long-term customer relationships, prospecting, account development, problem solving and ability to deliver service, solutions, and project a can-do attitude.
Knowledge of construction, building and facility maintenance a plus.
Should have experience with word processing or spreadsheet software, Internet software, and contact management systems.
The salary range for applicants in this position generally ranges between $100,000 and $160,000 + comprehensive bonus.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Philadelphia, Pennsylvania
Posted: 2024-10-23 07:08:38
-
Car Park Manager Portsmouth Gunwharf Quays - Full Time - £36,000 Per annum
Do you have previous Management Experience?
Are you Customer Focused?
Are you someone who can Manage and Motivate a Team?
If YES, then this may be the next exciting career opportunity for you!
APCOA is looking for a Car Park Manager to join our friendly team based at Gunwharf Quays in Portsmouth.
Car Park Managers are a vital part of the management team and contribute considerably to the operational success of all our car parks.
We are looking for someone with previous management experience to come and join our team!
What youll do:
- To lead in ensuring the smooth delivery of the contract with operational responsibility for day to day running of the car park
- Management and planning of resources including ensuring effective deployment of staff throughout the contract ensuring operational requirements are met at all times.
- Be the first touch point for guests, regularly reviewing the guest journey to ensure an easy and smooth parking experience
- Overseeing best in class delivery of guest service, by delivering a service exceeding guest expectation, and testing and trialling new services to constantly improve
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised
- Develop beneficial relationship with the client, ensure overall client satisfaction and attend client meetings where necessary
- Working as part of the Elevate service partner management team, to support the delivery of the overall Gunwharf Quays strategy
- Develop, coach and monitor the team in relation to the parking service, cost control, supervisory skills, health and safety and environmental issues
- Monitor and manage staff absence and lateness
- Ensure quality standards are maintained including ensuring health and safety standards are adhered to at all times throughout the contract in line with current procedures.
- Complete daily, weekly and monthly reports in line with the client and APCOAs reporting requirements
- Work with the Contract Manager to develop succession plans
- Develop and amend car park tariffs and recommended tariff changes to the clients and APCOA
- Identify and assist in the development of new business and growth within the contract
What Youll Bring:
- The ability to manage and motive a Team
- Previous experience within a people management and client facing role
- Good leadership skills and ability to work well in a team of people.
- Good communication skills both verbally and in written form.
- Ability to present to management level.
Why choose Us?
- Annual Salary £36,000
- 25 days holiday plus Bank Holidays
- Training and Development
- Pension
- Employee discount Scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing teams, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Portsmouth,England
Start: 22/10/2024
Salary / Rate: £36,000 Per annum
Posted: 2024-10-22 23:57:03
-
Contract Support Administrator Wigan 30 Hours Per week Monday Friday - £20,020 Per annum
Are you an experienced Administrator?
Do you have experience working in the Parking industry?
Do you have a keen eye for detail?
If YES, then keep reading!
An exciting opportunity has arisen for an experienced administrator to join our friendly team.
This role is vital in supporting and reporting to the Contract Support Manager based in our Wigan Office, you will be responsible for day-to-day administration of the Network Rail contract, ensuring all deadlines are met.
What youll do:
- Provide Administrative Support to the Network Rail Contract Team
- Process Orders and Invoices for the Network Rail Contract
- Manage Staff Parking Application process and Database, ensuring compliance with DfT processes
- Manage the Station Taxi Application Process and Database
- Undertake back office processes for Car Park ANPR systems
- To continuously improve the SLA performance of the service provided by APCOA
- Ensure compliance with all contractual KPIs
What you'll bring:
Essential - 3 years experience in similar working environment
Essential - Extensive experience of Microsoft Office
Desirable Experience working within the Car Parking Industry
Desirable Previous Experience of Project Management
- Ability to maintain high attention to detail and produce accurate documentation
- Be able to plan and organise effectively and manage a multiple tasks concurrently
- Effective Communicator and confidence in liaising with Higher Levels of Management
- Self-motivated, independent and able to Manage your time effectively
- Adaptable and able to work in a changeable and fast paced environment
What we are offering:
- £20,020 per annum
- 30 hours per week, Monday to Friday
- 28 days holiday including BH
- Company Pension
- Training and Development
- Employee Discount scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
This is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 22/10/2024
Salary / Rate: £20,020 Per annum
Posted: 2024-10-22 23:39:04
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Team Leader - Royal Berkshire hospital - Full Time - £24,000 Per Annum
Do you have experience managing and motivating a team?
Are you customer and client focused?
If YES, then this may be the next opportunity for you!
We are looking for a team leader to join our team at Royal Berkshire Hospital.
This role will assist the Contract Manager in ensuring the smooth delivery of the contract with operational responsibility.
Ensuring effective deployment of staff throughout the contract.
Having an active role in the efficient running of the car park facilities, whilst delivering continuous improvement in all these areas.
What you'll do
- To assist the management team in ensuring the smooth delivery of the contract with operational responsibility for day to day running of all allocated Car Parks
- Management and planning of resources including ensuring effective deployment of staff throughout the contract ensuring operational requirements are met.
- Continuous monitoring of activity, involving regular reporting on Key Performance Indicators to the Contracts Manager.
- To ensure the highest level of incident recording ensuring relevant parties are updated as required.
- Ensure the highest levels of customer service are maintained.
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised.
What you'll bring
- Minimum of 2 years in a people management/supervisory role
- Strong people management skills including coaching, training and recruiting skills
- Good working knowledge of MS Office
- Strong commercial acumen
- Ability to present to Management level
- Able to operate effectively with the minimum of supervision
What well offer you
£24,000 Per Year
Pension
Training and Development
Employee Discount scheme
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
We want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Reading,England
Start: 22/10/2024
Salary / Rate: £24,000 Per Annum
Posted: 2024-10-22 23:33:03
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Service Delivery Assistant - Luton Airport - Flexible Hours - £13.39 Per Hour
Do you pride yourself on your customer service skills? Do you have a full UK driving license? Are you looking for a role where there is the potential for progression?
If you answered yes to these questions, then read on!
We are currently looking for Service Delivery Assistants at Luton airport who will be the face of our business, bringing outstanding customer service within the Airport sector.
You will be receiving holiday makers cars and driving them to our car park for the duration of their holiday and then preparing the vehicle for their return.
As a SDA you will contribute to a passionate and friendly team working in a fast-paced setting.
You'll get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying
What youll do
- Drivers will be familiar with each car controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line support in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License with significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication skills
- Smart and professional attitude
You are required to have had your driving licence for a minimum of 2 years with a maximum of 3 points
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We'll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to:
What well offer you:
- Hourly rate of £13.39
- Employee Discount
- Training and Development
- Pension
- Uniform ....Read more...
Type: Contract Location: Luton,England
Start: 22/10/2024
Salary / Rate: £13.39 Per Hour
Posted: 2024-10-22 23:18:04
