-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco CPG Inc.
and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is looking for a Field Technical Specialist to cover Pennsylvania.
The Field Technical Specialist is a sales and support role, designed to generate contractor discretionary business in a specific area while providing localized technical support.
The Field Technical Specialist personnel will work directly alongside the contractors, focused on the restoration coatings line, to ensure that Tremco and the contractor are providing the best solutions, the best products and the best installations to our customers.
Duties/Responsibilities, Core knowledge:
* Ensure safe execution and delivery of all roofing services and operations.
* Provide a variety of technical training sessions in the contractor's office and field applications.
* Provide hands on application training and supervision of roof coatings and installation.
* Perform roof inspections reports with written reports on condition analysis, photo documentation, recommendation and material budget estimates.
* Communicate professionally with our customers, Tremco sales representatives and regional sales managers and corporate staff.
* Complete weekly/monthly reports, sales activities, proposals and purchase orders.
* Travel within the assigned territory, complete expense reports on a timely basis.
* Pre-project field inspections and technical support including but not limited to:
* Peel tests
* Product recommendations
* Proper product installation
* Product diagnostic support to ensure the contractor is kept out of trouble in misuse of products for the situation.
* Provide ongoing sales support, training and development to the contractors, per the direction of the local sales reps.
* Be a direct line of contact to the contractors in the designated area, per the local sales reps, to maintain a good working relationship with the existing contractor base, keeping them informed and trained on Tremco s product line and new products introduced.
* Develop new contractors in the area, per the local sales team, by training on product systems and their usage.
Skills, Qualifications, Experience, Special Physical Requirements:
* High School diploma or GED
* Associate s degree (AAS), or Trade School Certification, or Bachelor s Degree (BS) preferred.
* 5+ years of commercial roofing sales or technical experience in the commercial market.
* 2+ years of commercial roofing repair, troubleshooting, or field service experience.
* Working knowledge of commercial roofing systems including built-up, modified, single ply, and metal systems.
* Must have a valid drivers license and acceptable Motor Vehicle record.
* Strong roofing or building science mechanical aptitude.
* Prior experience in a field sales and service leadership role.
* Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
* In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of product line.
* History of working in a field that required autonomy and self-motivation.
* Prior experience that demonstrates a strong work ethic and ability to multi-task.
* Overnight travel of up to 20% to support assigned customer accounts.
The salary range for applicants in this position generally ranges between $75,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
We also offer a company performance-based bonus.
A company vehicle is also provided.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pittsburgh, Pennsylvania
Posted: 2026-09-04 15:12:35
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco CPG Inc.
and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is looking for a Field Technical Specialist to cover Pennsylvania.
The Field Technical Specialist is a sales and support role, designed to generate contractor discretionary business in a specific area while providing localized technical support.
The Field Technical Specialist personnel will work directly alongside the contractors, focused on the restoration coatings line, to ensure that Tremco and the contractor are providing the best solutions, the best products and the best installations to our customers.
Duties/Responsibilities, Core knowledge:
* Ensure safe execution and delivery of all roofing services and operations.
* Provide a variety of technical training sessions in the contractor's office and field applications.
* Provide hands on application training and supervision of roof coatings and installation.
* Perform roof inspections reports with written reports on condition analysis, photo documentation, recommendation and material budget estimates.
* Communicate professionally with our customers, Tremco sales representatives and regional sales managers and corporate staff.
* Complete weekly/monthly reports, sales activities, proposals and purchase orders.
* Travel within the assigned territory, complete expense reports on a timely basis.
* Pre-project field inspections and technical support including but not limited to:
* Peel tests
* Product recommendations
* Proper product installation
* Product diagnostic support to ensure the contractor is kept out of trouble in misuse of products for the situation.
* Provide ongoing sales support, training and development to the contractors, per the direction of the local sales reps.
* Be a direct line of contact to the contractors in the designated area, per the local sales reps, to maintain a good working relationship with the existing contractor base, keeping them informed and trained on Tremco s product line and new products introduced.
* Develop new contractors in the area, per the local sales team, by training on product systems and their usage.
Skills, Qualifications, Experience, Special Physical Requirements:
* High School diploma or GED
* Associate s degree (AAS), or Trade School Certification, or Bachelor s Degree (BS) preferred.
* 5+ years of commercial roofing sales or technical experience in the commercial market.
* 2+ years of commercial roofing repair, troubleshooting, or field service experience.
* Working knowledge of commercial roofing systems including built-up, modified, single ply, and metal systems.
* Must have a valid drivers license and acceptable Motor Vehicle record.
* Strong roofing or building science mechanical aptitude.
* Prior experience in a field sales and service leadership role.
* Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
* In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of product line.
* History of working in a field that required autonomy and self-motivation.
* Prior experience that demonstrates a strong work ethic and ability to multi-task.
* Overnight travel of up to 20% to support assigned customer accounts.
The salary range for applicants in this position generally ranges between $75,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
We also offer a company performance-based bonus.
A company vehicle is also provided.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Philadelphia, Pennsylvania
Posted: 2026-09-04 15:12:23
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco CPG Inc.
and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is looking for a Field Technical Specialist to cover Pennsylvania.
The Field Technical Specialist is a sales and support role, designed to generate contractor discretionary business in a specific area while providing localized technical support.
The Field Technical Specialist personnel will work directly alongside the contractors, focused on the restoration coatings line, to ensure that Tremco and the contractor are providing the best solutions, the best products and the best installations to our customers.
Duties/Responsibilities, Core knowledge:
* Ensure safe execution and delivery of all roofing services and operations.
* Provide a variety of technical training sessions in the contractor's office and field applications.
* Provide hands on application training and supervision of roof coatings and installation.
* Perform roof inspections reports with written reports on condition analysis, photo documentation, recommendation and material budget estimates.
* Communicate professionally with our customers, Tremco sales representatives and regional sales managers and corporate staff.
* Complete weekly/monthly reports, sales activities, proposals and purchase orders.
* Travel within the assigned territory, complete expense reports on a timely basis.
* Pre-project field inspections and technical support including but not limited to:
* Peel tests
* Product recommendations
* Proper product installation
* Product diagnostic support to ensure the contractor is kept out of trouble in misuse of products for the situation.
* Provide ongoing sales support, training and development to the contractors, per the direction of the local sales reps.
* Be a direct line of contact to the contractors in the designated area, per the local sales reps, to maintain a good working relationship with the existing contractor base, keeping them informed and trained on Tremco s product line and new products introduced.
* Develop new contractors in the area, per the local sales team, by training on product systems and their usage.
Skills, Qualifications, Experience, Special Physical Requirements:
* High School diploma or GED
* Associate s degree (AAS), or Trade School Certification, or Bachelor s Degree (BS) preferred.
* 5+ years of commercial roofing sales or technical experience in the commercial market.
* 2+ years of commercial roofing repair, troubleshooting, or field service experience.
* Working knowledge of commercial roofing systems including built-up, modified, single ply, and metal systems.
* Must have a valid drivers license and acceptable Motor Vehicle record.
* Strong roofing or building science mechanical aptitude.
* Prior experience in a field sales and service leadership role.
* Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
* In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of product line.
* History of working in a field that required autonomy and self-motivation.
* Prior experience that demonstrates a strong work ethic and ability to multi-task.
* Overnight travel of up to 20% to support assigned customer accounts.
The salary range for applicants in this position generally ranges between $75,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
We also offer a company performance-based bonus.
A company vehicle is also provided.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Pittsburgh, Pennsylvania
Posted: 2026-09-04 15:12:21
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco CPG Inc.
and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is looking for a Field Technical Specialist to cover Pennsylvania.
The Field Technical Specialist is a sales and support role, designed to generate contractor discretionary business in a specific area while providing localized technical support.
The Field Technical Specialist personnel will work directly alongside the contractors, focused on the restoration coatings line, to ensure that Tremco and the contractor are providing the best solutions, the best products and the best installations to our customers.
Duties/Responsibilities, Core knowledge:
* Ensure safe execution and delivery of all roofing services and operations.
* Provide a variety of technical training sessions in the contractor's office and field applications.
* Provide hands on application training and supervision of roof coatings and installation.
* Perform roof inspections reports with written reports on condition analysis, photo documentation, recommendation and material budget estimates.
* Communicate professionally with our customers, Tremco sales representatives and regional sales managers and corporate staff.
* Complete weekly/monthly reports, sales activities, proposals and purchase orders.
* Travel within the assigned territory, complete expense reports on a timely basis.
* Pre-project field inspections and technical support including but not limited to:
* Peel tests
* Product recommendations
* Proper product installation
* Product diagnostic support to ensure the contractor is kept out of trouble in misuse of products for the situation.
* Provide ongoing sales support, training and development to the contractors, per the direction of the local sales reps.
* Be a direct line of contact to the contractors in the designated area, per the local sales reps, to maintain a good working relationship with the existing contractor base, keeping them informed and trained on Tremco s product line and new products introduced.
* Develop new contractors in the area, per the local sales team, by training on product systems and their usage.
Skills, Qualifications, Experience, Special Physical Requirements:
* High School diploma or GED
* Associate s degree (AAS), or Trade School Certification, or Bachelor s Degree (BS) preferred.
* 5+ years of commercial roofing sales or technical experience in the commercial market.
* 2+ years of commercial roofing repair, troubleshooting, or field service experience.
* Working knowledge of commercial roofing systems including built-up, modified, single ply, and metal systems.
* Must have a valid drivers license and acceptable Motor Vehicle record.
* Strong roofing or building science mechanical aptitude.
* Prior experience in a field sales and service leadership role.
* Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
* In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of product line.
* History of working in a field that required autonomy and self-motivation.
* Prior experience that demonstrates a strong work ethic and ability to multi-task.
* Overnight travel of up to 20% to support assigned customer accounts.
The salary range for applicants in this position generally ranges between $75,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
We also offer a company performance-based bonus.
A company vehicle is also provided.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Philadelphia, Pennsylvania
Posted: 2026-09-04 15:12:12
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco CPG Inc.
and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is looking for a Field Technical Specialist to cover Pennsylvania.
The Field Technical Specialist is a sales and support role, designed to generate contractor discretionary business in a specific area while providing localized technical support.
The Field Technical Specialist personnel will work directly alongside the contractors, focused on the restoration coatings line, to ensure that Tremco and the contractor are providing the best solutions, the best products and the best installations to our customers.
Duties/Responsibilities, Core knowledge:
* Ensure safe execution and delivery of all roofing services and operations.
* Provide a variety of technical training sessions in the contractor's office and field applications.
* Provide hands on application training and supervision of roof coatings and installation.
* Perform roof inspections reports with written reports on condition analysis, photo documentation, recommendation and material budget estimates.
* Communicate professionally with our customers, Tremco sales representatives and regional sales managers and corporate staff.
* Complete weekly/monthly reports, sales activities, proposals and purchase orders.
* Travel within the assigned territory, complete expense reports on a timely basis.
* Pre-project field inspections and technical support including but not limited to:
* Peel tests
* Product recommendations
* Proper product installation
* Product diagnostic support to ensure the contractor is kept out of trouble in misuse of products for the situation.
* Provide ongoing sales support, training and development to the contractors, per the direction of the local sales reps.
* Be a direct line of contact to the contractors in the designated area, per the local sales reps, to maintain a good working relationship with the existing contractor base, keeping them informed and trained on Tremco s product line and new products introduced.
* Develop new contractors in the area, per the local sales team, by training on product systems and their usage.
Skills, Qualifications, Experience, Special Physical Requirements:
* High School diploma or GED
* Associate s degree (AAS), or Trade School Certification, or Bachelor s Degree (BS) preferred.
* 5+ years of commercial roofing sales or technical experience in the commercial market.
* 2+ years of commercial roofing repair, troubleshooting, or field service experience.
* Working knowledge of commercial roofing systems including built-up, modified, single ply, and metal systems.
* Must have a valid drivers license and acceptable Motor Vehicle record.
* Strong roofing or building science mechanical aptitude.
* Prior experience in a field sales and service leadership role.
* Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
* In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of product line.
* History of working in a field that required autonomy and self-motivation.
* Prior experience that demonstrates a strong work ethic and ability to multi-task.
* Overnight travel of up to 20% to support assigned customer accounts.
The salary range for applicants in this position generally ranges between $75,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
We also offer a company performance-based bonus.
A company vehicle is also provided.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Philadelphia, Pennsylvania
Posted: 2026-09-04 15:11:50
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco CPG Inc.
and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is looking for a Field Technical Specialist to cover Pennsylvania.
The Field Technical Specialist is a sales and support role, designed to generate contractor discretionary business in a specific area while providing localized technical support.
The Field Technical Specialist personnel will work directly alongside the contractors, focused on the restoration coatings line, to ensure that Tremco and the contractor are providing the best solutions, the best products and the best installations to our customers.
Duties/Responsibilities, Core knowledge:
* Ensure safe execution and delivery of all roofing services and operations.
* Provide a variety of technical training sessions in the contractor's office and field applications.
* Provide hands on application training and supervision of roof coatings and installation.
* Perform roof inspections reports with written reports on condition analysis, photo documentation, recommendation and material budget estimates.
* Communicate professionally with our customers, Tremco sales representatives and regional sales managers and corporate staff.
* Complete weekly/monthly reports, sales activities, proposals and purchase orders.
* Travel within the assigned territory, complete expense reports on a timely basis.
* Pre-project field inspections and technical support including but not limited to:
* Peel tests
* Product recommendations
* Proper product installation
* Product diagnostic support to ensure the contractor is kept out of trouble in misuse of products for the situation.
* Provide ongoing sales support, training and development to the contractors, per the direction of the local sales reps.
* Be a direct line of contact to the contractors in the designated area, per the local sales reps, to maintain a good working relationship with the existing contractor base, keeping them informed and trained on Tremco s product line and new products introduced.
* Develop new contractors in the area, per the local sales team, by training on product systems and their usage.
Skills, Qualifications, Experience, Special Physical Requirements:
* High School diploma or GED
* Associate s degree (AAS), or Trade School Certification, or Bachelor s Degree (BS) preferred.
* 5+ years of commercial roofing sales or technical experience in the commercial market.
* 2+ years of commercial roofing repair, troubleshooting, or field service experience.
* Working knowledge of commercial roofing systems including built-up, modified, single ply, and metal systems.
* Must have a valid drivers license and acceptable Motor Vehicle record.
* Strong roofing or building science mechanical aptitude.
* Prior experience in a field sales and service leadership role.
* Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
* In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of product line.
* History of working in a field that required autonomy and self-motivation.
* Prior experience that demonstrates a strong work ethic and ability to multi-task.
* Overnight travel of up to 20% to support assigned customer accounts.
The salary range for applicants in this position generally ranges between $75,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
We also offer a company performance-based bonus.
A company vehicle is also provided.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2026-09-04 15:11:26
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better.
Restoring instead of replacing wherever we can is the right thing for our customers
and
our planet, and it's a big part of what makes Tremco CPG Inc.
and WTI so unique.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Tremco is looking for a Field Technical Specialist to cover Pennsylvania.
The Field Technical Specialist is a sales and support role, designed to generate contractor discretionary business in a specific area while providing localized technical support.
The Field Technical Specialist personnel will work directly alongside the contractors, focused on the restoration coatings line, to ensure that Tremco and the contractor are providing the best solutions, the best products and the best installations to our customers.
Duties/Responsibilities, Core knowledge:
* Ensure safe execution and delivery of all roofing services and operations.
* Provide a variety of technical training sessions in the contractor's office and field applications.
* Provide hands on application training and supervision of roof coatings and installation.
* Perform roof inspections reports with written reports on condition analysis, photo documentation, recommendation and material budget estimates.
* Communicate professionally with our customers, Tremco sales representatives and regional sales managers and corporate staff.
* Complete weekly/monthly reports, sales activities, proposals and purchase orders.
* Travel within the assigned territory, complete expense reports on a timely basis.
* Pre-project field inspections and technical support including but not limited to:
* Peel tests
* Product recommendations
* Proper product installation
* Product diagnostic support to ensure the contractor is kept out of trouble in misuse of products for the situation.
* Provide ongoing sales support, training and development to the contractors, per the direction of the local sales reps.
* Be a direct line of contact to the contractors in the designated area, per the local sales reps, to maintain a good working relationship with the existing contractor base, keeping them informed and trained on Tremco s product line and new products introduced.
* Develop new contractors in the area, per the local sales team, by training on product systems and their usage.
Skills, Qualifications, Experience, Special Physical Requirements:
* High School diploma or GED
* Associate s degree (AAS), or Trade School Certification, or Bachelor s Degree (BS) preferred.
* 5+ years of commercial roofing sales or technical experience in the commercial market.
* 2+ years of commercial roofing repair, troubleshooting, or field service experience.
* Working knowledge of commercial roofing systems including built-up, modified, single ply, and metal systems.
* Must have a valid drivers license and acceptable Motor Vehicle record.
* Strong roofing or building science mechanical aptitude.
* Prior experience in a field sales and service leadership role.
* Practical computer application literacy (including Microsoft Office Suite and learn internal business systems).
* In-depth technical understanding and extensive hands-on knowledge of applications of products.
Intimate knowledge of product line.
* History of working in a field that required autonomy and self-motivation.
* Prior experience that demonstrates a strong work ethic and ability to multi-task.
* Overnight travel of up to 20% to support assigned customer accounts.
The salary range for applicants in this position generally ranges between $75,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
We also offer a company performance-based bonus.
A company vehicle is also provided.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Type: Permanent Location: Harrisburg, Pennsylvania
Posted: 2026-09-04 15:11:25
-
Product Support Specialist - Coach & Bus Industry
- Fully Remote/Home-Based
- Flexible Hours
- Full Product Training Provided
Are you experienced in the coach and bus industry and confident speaking to drivers and operators over the phone?
Do you have the ability and confidence to learn about a product and understand how it works?
We are looking for a Product Support Specialist to join our client's team, providing first-class product support to coach and bus operators across the UK.
This is a fully remote, home-based role where you will become an expert on our product and support customers with their day-to-day queries, helping them get the most from the system.
The Role
You will be the first point of contact for coach and bus operators who need help using the product.
You'll listen to their problems, understand what they are trying to achieve, and guide them towards the right solution.
You do not need to be an expert from day one - full training on the product will be provided.
What we do need is someone who is confident in their ability to learn the product, understand how it works and explain it clearly to customers.
The device is pretty plug-and-play, so there are only three areas of support required:
- Helping customers through the device menu
- Helping customers use the web interface to program it
- Troubleshooting connections with PA systems (Bluetooth pairing)
What We're Looking For - Industry experience is key.
We are particularly interested in people who have worked within the coach and bus sector and understand how the industry operates.
You may have experience as a:
- Bus or coach driver
- Transport/operations controller
- Route planner
- Transport manager
- Fleet or operations coordinator
- Coach or bus operator
- Customer support professional within the transport industry
- Someone who has worked with transport, scheduling or route-planning systems
Most importantly, you will understand the real-world challenges faced by coach and bus operators and drivers, particularly around route planning, journeys and day-to-day operations.
You will need to be:
- Confident on the phone and comfortable speaking to customers throughout the day.
- A strong communicator who can explain things clearly and patiently.
- Comfortable learning new technology
- A good problem solver with a logical approach.
- Customer-focused and able to remain calm when dealing with someone who is experiencing a problem.
- Self-motivated and comfortable working independently from home.
- Flexible with your working hours, including a willingness to work bank holidays where required.
- Organised and able to manage multiple customer queries effectively.
Don't Have a Technical Support Background?
That's absolutely fine.
It is your coach and bus industry knowledge that we are after
Full training on the product will be provided.
What we cannot teach as easily is an understanding of the coach and bus industry.
You should already understand the environment the customers work in, the pressures they face and the practical challenges that can arise.
If you have the industry knowledge, are confident speaking to people, and genuinely believe you can learn and master a new product, we'd like to hear from you.
What We Offer
- Fully remote, home-based position
- Full training on the product
- A role where your coach and bus industry experience is genuinely valued
- Flexible working arrangements
- The opportunity to work with an innovative product supporting operators across the transport sector
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word.
Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd.
Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Edenbridge, England
Start: 21/09/2026
Salary / Rate: £15 - £25 per hour
Posted: 2026-09-04 10:55:49
