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Shop Manager - Penarth | Seasonal Christmas Retail
Location: Penarth, CF64 2EX Contract: Temporary - October to December 2026 Hours: Full-time and part-time available Pay: £12.71 per hour
Are you an experienced Shop Manager, Store Manager or Retail Supervisor looking for a rewarding temporary retail role this Christmas?
Our client is looking for an enthusiastic and organised Shop Manager to join their Penarth team for the 2026 Christmas season.
This is a hands-on seasonal retail role where you will help manage the day-to-day running of the shop, lead and support volunteers, deliver excellent customer service and help maximise sales and income for charities and good causes.
About the Role
As Shop Manager, you will play a key role in ensuring the successful operation of the Penarth shop throughout the Christmas trading period.
Your responsibilities will include:
Managing the day-to-day running of the shop
Leading, motivating and supporting a team of volunteers
Organising volunteer rotas and ensuring appropriate shop cover
Delivering excellent customer service and maintaining a welcoming shop environment
Helping achieve sales targets and maximise income
Supporting shop set-up, deliveries, merchandising and stock management
Operating EPOS and overseeing cash handling, reconciliation and banking
Building positive relationships with volunteers, the venue and Regional Manager
Promoting the shop within the local community to increase awareness and footfall
Supporting local events, promotional activity and marketing opportunities
Ensuring the shop remains well-stocked, attractive and commercially focused
About You
We are looking for a Shop Manager, Store Manager, Retail Supervisor or experienced retail professional who enjoys working with people and can confidently take responsibility for a busy seasonal shop.
You will ideally have:
Experience in a customer-facing or retail environment
Strong organisational and time-management skills
Experience leading, managing or supporting a team
Excellent communication and customer service skills
The confidence to work independently and use your own initiative
Good commercial awareness and a focus on achieving sales
The ability to build positive relationships within the local community
A flexible and positive approach to the changing needs of a busy seasonal shop
Previous retail management, charity retail or volunteer management experience would be an advantage, but the right attitude, enthusiasm and ability to work with people are equally important.
A Seasonal Role That Makes a Difference
This is a fantastic opportunity to combine retail management and community engagement with the chance to support charities and good causes during the important Christmas trading period.
With full-time and part-time hours available, this temporary Shop Manager role could suit an experienced retail manager, supervisor or customer-focused professional looking for seasonal employment in Penarth.
If you're organised, enthusiastic and enjoy leading people in a busy retail environment, we'd love to hear from you.
Apply today for this Shop Manager opportunity in Penarth, CF64 2EX.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
Your information will always be handled securely and professionally.
To view other great vacancies at C2 Recruitment, please visit our website. ....Read more...
Type: Contract Location: Penarth, Wales
Start: ASAP
Salary / Rate: Up to £12.71 per hour
Posted: 2026-09-14 14:18:01
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:14:00
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:13:05
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:12:57
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:12:03
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:12:00
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $52,000 and $58,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
This position is also eligible for a potential annual incentive bonus, based on company performance.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-11 15:11:51
-
The successful candidate will be required to work either full-time (37.5 hours per week) or part-time hours, working across Monday to Sunday on a rota basis, covering a mixture of day shifts and night shifts.
In this position, you will be expected to;
- Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly
- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities
- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
- Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations
- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings
- Maintain clear, accurate records
- Manage the security of the building
Please note; this role involves lone working.
To apply for this role, you must have;
- Experience working with young people or those affected by homelessness
- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
- Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures
- Experience of managing challenging behaviour, including responding calmly to crisis
- Strong literacy, numeracy and IT skills and ability to take notes
- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development ....Read more...
Type: Contract Location: Bishop Auckland,England
Start: 08/09/2026
Salary / Rate: £12.71 - £15 per hour
Posted: 2026-09-08 12:50:05
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $50,000 and $56,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-05 15:12:22
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $50,000 and $56,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-05 15:12:19
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and water-tight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE COMPLIANCE SPECIALIST.
This remote position provides support across the Mountain and Pacific time zones.
Qualified candidates must be able to work a schedule that aligns with business hours in those regions.
GENERAL PURPOSE OF THE JOB:
The Customer Service Compliance Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates.
Review customer purchasing documents and submit to Legal via OnBase for compliance validation.
Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements.
Coordinate with Accounts Payable for vendor onboarding and information verification.
Collect and track pre-award documentation including bonds, insurance certificates, and W-9 forms.
Conduct compliance reviews for new project setups to ensure contractual obligations are met.
Maintain and submit accurate General Contracting sales reports and daily new order reports for Marketing.
Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy.
Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner.
Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling.
Monitor order fulfillment to ensure timely shipping and billing.
Process product returns by collecting necessary details and securing proper approvals.
Verify that discounted orders are supported by an approved Special Price Form.
Issue credit memos within three business days of receiving necessary approvals.
Maintain a customer service error rate of no more than 1%, striving for zero.
Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing.
Stay informed and compliant with company policies and operational procedures.
Build and sustain professional relationships with internal departments, Sales Reps, and external customers.
Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree from four or 5-year college or university
EXPERIENCE:
Office/Business support background with 3+ years' experience in a high-paced office environment
SKILLS AND ABILITIES:
SAP experience preferred
Customer Service background
Basic computer skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to solve problems
Possess excellent verbal and written communication skills
Must have excellent phone skills
Must be well organized and keep clear, concise records
Proactive and look for areas of improvement
The high degree of flexibility and ability to multitask
Must be a team player and possess a "can do" attitude
Analytical abilities (recognize errors, evaluate trends, anticipate difficulties)
Excellent communication skills with the ability to read, write and communicate fluently in English
The base salary range for applicants in this position generally ranges between $52,000 and $56,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-05 15:11:57
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and water-tight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE COMPLIANCE SPECIALIST.
This remote position provides support across the Mountain and Pacific time zones.
Qualified candidates must be able to work a schedule that aligns with business hours in those regions.
GENERAL PURPOSE OF THE JOB:
The Customer Service Compliance Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates.
Review customer purchasing documents and submit to Legal via OnBase for compliance validation.
Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements.
Coordinate with Accounts Payable for vendor onboarding and information verification.
Collect and track pre-award documentation including bonds, insurance certificates, and W-9 forms.
Conduct compliance reviews for new project setups to ensure contractual obligations are met.
Maintain and submit accurate General Contracting sales reports and daily new order reports for Marketing.
Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy.
Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner.
Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling.
Monitor order fulfillment to ensure timely shipping and billing.
Process product returns by collecting necessary details and securing proper approvals.
Verify that discounted orders are supported by an approved Special Price Form.
Issue credit memos within three business days of receiving necessary approvals.
Maintain a customer service error rate of no more than 1%, striving for zero.
Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing.
Stay informed and compliant with company policies and operational procedures.
Build and sustain professional relationships with internal departments, Sales Reps, and external customers.
Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree from four or 5-year college or university
EXPERIENCE:
Office/Business support background with 3+ years' experience in a high-paced office environment
SKILLS AND ABILITIES:
SAP experience preferred
Customer Service background
Basic computer skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to solve problems
Possess excellent verbal and written communication skills
Must have excellent phone skills
Must be well organized and keep clear, concise records
Proactive and look for areas of improvement
The high degree of flexibility and ability to multitask
Must be a team player and possess a "can do" attitude
Analytical abilities (recognize errors, evaluate trends, anticipate difficulties)
Excellent communication skills with the ability to read, write and communicate fluently in English
The base salary range for applicants in this position generally ranges between $52,000 and $56,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-05 15:11:18
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST.
This position is remote.
GENERAL PURPOSE OF THE JOB:
The Customer Service Representative provides customer service to external customers (distributors, contractors, design teams, and building owners) and internal customers (sales representatives) as it relates to processing product orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage the end-to-end execution of customer orders from receipt and entry through final delivery, ensuring accuracy, alignment with customer requirements, and compliance with company policies, procedures and quality standards.
Serve as a primary point of contact for customers and Sales Representatives by managing order inquiries, project updates, order status, and issue resolution to support successful project execution and customer satisfaction.
Coordinate multiple concurrent customer orders and projects by partnering with Sales, Planning, Production, Warehouse, Shipping, Logistics, Credit, Inventory, Product Management, vendors, carriers, and customers to align material availability, production schedules, transportation, and delivery commitments.
Monitor inventory availability, production schedules, project milestones, lead times, and transportation requirements to proactively identify risks, manage competing priorities, and maintain delivery commitments.
Review order requirements, specifications, pricing, product availability, lead times, and supporting documentation to ensure accurate order execution, company policy, compliance and informed customer communication.
Maintain customer accounts, master data, and transactional information within SAP and Salesforce to support data integrity, audit readiness, and compliance with company standards.
Prepare freight estimates and coordinate transportation activities by evaluating shipment requirements, delivery locations, carrier options, and logistical considerations.
Exercise sound judgment in resolving operational issues, including schedule changes, product availability, pricing discrepancies, shipment issues, returns, replacement orders, claims, credits, and billing adjustments in accordance with company policies, procedures, and established approval processes.
Build and maintain collaborative relationships with customers, Sales Representatives, and cross-functional teams to support effective communication, operational execution, and exceptional customer service.
Execute special projects, prepare operational reports, and identify opportunities to improve customer experience, order accuracy, data integrity, compliance, operational efficiency, and business processes.
EDUCATION
High school diploma or general education degree (GED)
EXPERIENCE
5+ years of experience in customer operations, order management, customer service, sales support, or a related role within manufacturing, or construction products.
Experience managing customer orders in Salesforce and SAP.
OTHER SKILLS AND ABILITIES:
Strong understanding of inventory availability, production scheduling, and order fulfillment processes.
Excellent communication and relationship-building skills.
Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving and critical-thinking abilities.
Proficiency with Microsoft Office.
Experience in logistics and inventory management preferred.
Experience in SAP, and Salesforce is preferred.
The base salary range for applicants in this position generally ranges between $50,000 and $56,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-05 15:11:16
-
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries.
Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and water-tight structures.
Tremco CPG Inc.
has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio.
Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve.
We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco is currently hiring a CUSTOMER SERVICE COMPLIANCE SPECIALIST.
This remote position provides support across the Mountain and Pacific time zones.
Qualified candidates must be able to work a schedule that aligns with business hours in those regions.
GENERAL PURPOSE OF THE JOB:
The Customer Service Compliance Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle.
This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable.
The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards.
Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates.
Review customer purchasing documents and submit to Legal via OnBase for compliance validation.
Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements.
Coordinate with Accounts Payable for vendor onboarding and information verification.
Collect and track pre-award documentation including bonds, insurance certificates, and W-9 forms.
Conduct compliance reviews for new project setups to ensure contractual obligations are met.
Maintain and submit accurate General Contracting sales reports and daily new order reports for Marketing.
Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy.
Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner.
Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling.
Monitor order fulfillment to ensure timely shipping and billing.
Process product returns by collecting necessary details and securing proper approvals.
Verify that discounted orders are supported by an approved Special Price Form.
Issue credit memos within three business days of receiving necessary approvals.
Maintain a customer service error rate of no more than 1%, striving for zero.
Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing.
Stay informed and compliant with company policies and operational procedures.
Build and sustain professional relationships with internal departments, Sales Reps, and external customers.
Complete special projects and reports with a high degree of accuracy and timeliness.
EDUCATION:
Bachelor's degree from four or 5-year college or university
EXPERIENCE:
Office/Business support background with 3+ years' experience in a high-paced office environment
SKILLS AND ABILITIES:
SAP experience preferred
Customer Service background
Basic computer skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to solve problems
Possess excellent verbal and written communication skills
Must have excellent phone skills
Must be well organized and keep clear, concise records
Proactive and look for areas of improvement
The high degree of flexibility and ability to multitask
Must be a team player and possess a "can do" attitude
Analytical abilities (recognize errors, evaluate trends, anticipate difficulties)
Excellent communication skills with the ability to read, write and communicate fluently in English
The base salary range for applicants in this position generally ranges between $52,000 and $56,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-09-05 15:10:54
-
A client of mine who is a Large Housing Association is looking for a Commercial Specialist to focus on CAPEX related queries on a FTC until April 2028.
The successful applicant will act as Property Services subject matter expert for CAPEX, providing commercial insight, analytical support and assurance to ensure capital investment is well-planned, accurately recorded and aligned with regulatory, financial and operational requirements.
Responsibilities:
Acting as point of contact for all CAPEX-related queries
Support monthly analysis of CAPEX performance, including job costing, average unit costs, value for money and variance analysis.
Assist in the annual budget and quarterly forecasting process for capital workstreams, collaborating with operational leads.
Providing detailed commercial insight at month-end, ensuring movements against budget and forecast are understood and addressed.
Conducting benchmarking against other housing associations and external sectors to inform strategic decision-making and drive continuous improvement.
To be successful in this role you'll need:
Understanding of accounting standards for capitalisation of development costs (FRS 102 Section 17).
Strong excel skills - good understanding and management of risk, financial planning, modelling.
Ability to analyse and combine business information, both financial and non-financial, and formulate metrics that drive improvements.
Strategic thinker, commercial acumen, and values driven.
Experience of the Social Housing Sector, desirable.
knowledge of process and performance improvement
Experience in repairs and finance systems such as Uniclass/URM or Workday.
Benefits
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
....Read more...
Type: Permanent Location: Basingstoke, England
Salary / Rate: £38000 - £47000 per annum
Posted: 2026-09-04 09:00:40
