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Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am - 5:00 pm
We are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team.
This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We're looking for someone with excellent organisational skills and a collaborative approach to working across teams.
If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we'd love to hear from you.
The role:, Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria., Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives., Manage the administration and allocation of inbound leads to the appropriate teams or individuals., Answer inbound customer calls, providing a professional and helpful first point of contact., Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:, Confident and proactive, with a positive, can-do attitude., Quick to pick up the phone and handle challenges head-on., Strong listener with great attention to detail., Eager to learn and excel., Sales or contact centre background is a bonus., Organised, reliable, and comfortable with admin tasks., Understands the value of great customer service., A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes - this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations.
In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you'll get full training, ongoing support, and access to great benefits as part of the Citation Group.
Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here's a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2025-06-03 16:49:40
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Customer Success Relationship Manager Salary: £25,000 + bonusLocation: Hybrid - Wilmslow, Full Time
We are Citation - One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses.
We are part of the Citation Group, which has over 60,000 clients who love us, need us and want to buy more from us.
Having acquired 13 businesses over the last 4 years, which offer products and services that our clients need and want; we're only interested in future growth; we're not finished yet.
As a result, we are looking to expand our Customer Success team and we are looking for the absolute best to join us.
We pride ourselves on our high levels of customer service, professional conduct, and our friendly working environment.
Our Customer Success Relationship Managers are a team who all strive to have a positive influence on the Client Journey and experience they have through the Citation Services.
We are truly passionate to assist clients where we can with a one team ethos to also support each member of the team and our colleagues around the business.
As a Customer Success Relationship Manager, we are pivotal to supporting the business in achieving their goals through the retention of clients, identifying uplift opportunities, and ensuring the customer engagement levels with the service are maximised with all our client interactions.
There is varied experience throughout the team, but if you are successful, you have the full team's support to understand the role and be the best you can be.
What will I be responsible for?, Ensuring that your customers are welcomed to Citation and have an exceptional onboarding experience that sets them up ready to use their new services., Enable your customers to get full use of their products and services, understanding their requirements and maximising opportunities., Ensuring the timely and successful delivery of our solutions according to the customers' needs and objectives., Identifying issues that are on the horizon and working collaboratively with your customer and our colleagues in other areas to prevent them from coming to fruition., Operating as the main point of contact for any matters specific to your clients, this may include queries, info on other products, administration of accounts and expressions of dissatisfaction or complaints., Identifying and growing opportunities within your customer base and collaborating with internal teams to ensure growth and retention attainment., Building and maintaining strong, long-lasting client relationships, working closely with other areas of the business to resolve issues for your customers., Developing a trusted advisor relationship with key stakeholders and executive sponsors., Contacting customers at relevant touchpoints to complete care calls., Assisting with high-severity requests or issue escalations as needed.
Who are we looking for?, The successful candidate will have a Customer Success, Account Management and/or Customer Service experience, and be able to demonstrate the ability to communicate, present and influence effectively at all levels of the organisation., You will love to find solutions, have a positive mindset and a natural ability to turn a situation around.
You will be curious by nature and determined to find the best way forward for your customers.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £25000.00 per annum + + Bonus
Posted: 2025-06-02 12:15:20
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Insurance Account Handler | Wilmslow | Up to £32,000 | Office-Based
Looking to build your insurance career with a business that gives you room to grow? Want variety, support, and a close-knit team you can rely on?
Wilmslow | Up to £32,000 | Office-based
This independent brokerage is known for looking after its people. You'll be stepping into a well-managed book of private clients, with the chance to dip into commercial and HNW work too.
They're losing a great team member - but someone is stepping up internally, so they're ready to welcome the next bright talent. If you've got the foundations in place and you're ready to take the next step, this could be a brilliant move.
The Role:
Look after an existing book of private clients (mainly home, motor, and some HNW)
Handle renewals, MTAs and some new business
Support the commercial team when needed - everyone chips in
Deliver a high standard of service across personal and commercial lines
Maintain accurate client records and stay compliant with FCA standards
What They're Looking For:
Experience in personal lines insurance (home and motor essential)
Someone proactive, organised, and able to work with some autonomy
A genuine interest in progressing your career in insurance
Professional and personable with strong attention to detail
Comfortable working as part of a team in a busy office environment
What's on Offer:
Salary up to £32,000 depending on experience
Secure, office-based role with a stable and growing team
The chance to work across personal, commercial, and HNW accounts
Ongoing support, training, and genuine progression opportunities
A friendly, “all-hands-on-deck” culture - no red tape, just good people
If you're looking for a role that offers variety, support, and the chance to really get stuck in, drop me a message or apply now to find out more.
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: £30000.00 - £32000.00 per annum
Posted: 2025-05-27 07:27:37
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Insurance Account Handler | Wilmslow | Up to £32,000 | Office-Based
Looking to build your insurance career with a business that gives you room to grow? Want variety, support, and a close-knit team you can rely on?
Wilmslow | Up to £32,000 | Office-based
This independent brokerage is known for looking after its people. You'll be stepping into a well-managed book of private clients, with the chance to dip into commercial and HNW work too.
They're losing a great team member - but someone is stepping up internally, so they're ready to welcome the next bright talent. If you've got the foundations in place and you're ready to take the next step, this could be a brilliant move.
The Role:
Look after an existing book of private clients (mainly home, motor, and some HNW)
Handle renewals, MTAs and some new business
Support the commercial team when needed - everyone chips in
Deliver a high standard of service across personal and commercial lines
Maintain accurate client records and stay compliant with FCA standards
What They're Looking For:
Experience in personal lines insurance (home and motor essential)
Someone proactive, organised, and able to work with some autonomy
A genuine interest in progressing your career in insurance
Professional and personable with strong attention to detail
Comfortable working as part of a team in a busy office environment
What's on Offer:
Salary up to £32,000 depending on experience
Secure, office-based role with a stable and growing team
The chance to work across personal, commercial, and HNW accounts
Ongoing support, training, and genuine progression opportunities
A friendly, “all-hands-on-deck” culture - no red tape, just good people
If you're looking for a role that offers variety, support, and the chance to really get stuck in, drop me a message or apply now to find out more.
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: £30000.00 - £32000.00 per annum
Posted: 2025-05-23 14:29:29
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Sacco Mann has been instructed on a Family Solicitor role within a leading and specialist law firm based in Wilmslow.
Within this Family Solicitor role, you will be working on a mixed caseload of matters including:
Divorce/Civil Partnerships
Finances
Children arrangement matters
Unmarried couple disputes/breakdowns
This is an exciting opportunity to join a rapidly expanding business with a friendly working environment and supportive, close-knit team.
In return for their employees' hard work, they offer bespoke progression paths, regular social events, private health care and flexible working options.
The successful candidate for this role will ideally have 3+ PQE within Family law, can conduct their own advocacy, has excellent client care skills and is looking to make a difference with their work.
If you are interested in this Wilmslow based Family Solicitor position, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
....Read more...
Type: Permanent Location: Wilmslow, England
Salary / Rate: £45000 - £55000 per annum
Posted: 2025-05-21 10:00:11
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Well-established, multi-service law firm looking to recruit a Litigation Solicitor into their Wilmslow office.
Our client is a local, traditional legal practice that can offer their employees a competitive salary for the area, excellent progression and development opportunities and flexible working options to ensure a stable work/life balance.
Within this Litigation Solicitor role, your day-to-day duties will include:
Running your own caseload of Commercial, Property, Civil and Contentious Probate matters from start to finish
Building and maintaining a loyal client base
Supervising more junior members of the team when necessary
Assist alongside the Partner
The successful candidate for this Litigation Solicitor role will ideally have 4-5 years, PQE, is able to hit the ground running, is ambitious with their long-term career goals and can work well as part of a team.
If you are interested in this Wilmslow based Litigation Solicitor role, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about the other legal opportunities that we have available then please visit our website.
Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward for successful referrals.
You can see our full terms on our website. ....Read more...
Type: Permanent Location: Wilmslow, England
Salary / Rate: £45000 - £60000 per annum
Posted: 2025-05-20 09:07:28
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Finance AssistantLocation: Hybrid - Wilmslow 3 days per week, 2 days from homeWorking Hours: 9 am - 5:30 pm
We are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Finance Assistant to join our fast-paced and growing finance team.
This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We're looking for someone with excellent organisational skills and a collaborative approach to working across teams.
If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we'd love to hear from you.
The role:, Invoice Processing: Accurate and timely entry of supplier invoices with proper coding and approvals., Handling Supplier Queries: Responding to and resolving supplier inquiries efficiently., Liaising with Colleagues: Working with internal teams to address invoice and payment queries., Processing Payment Runs: Preparing and executing regular supplier payment runs., Ad Hoc Payments: Managing urgent or one-off payments with proper approvals., Supplier Reconciliations: Reconciling supplier statements and resolving any discrepancies., Credit Card Processing: Recording and reconciling company credit card transactions., Employee Expenses: Managing employee expense claims and ensuring timely reimbursements., Bank Reconciliations: Completing weekly bank reconciliations and investigating variances., Purchase Ledger Management: Maintaining accurate purchase ledger records and supporting month-end tasks.
Requirements:About you:
, Entry-level position, no prior experience required, as we will provide training on systems, processes and procedures, A positive attitude, willing to get stuck in and get things done to strict deadlines, An aptitude for numbers, Good IT skills and fast, accurate data processing, A team player, Wants to work in a company with opportunities for career development
Why join us?Here's a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing Finance team now?
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2025-05-16 11:59:56
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Well-established, multi-service law firm looking to recruit a Residential Conveyancer into their Wilmslow office.
Our client is a local, traditional legal practice that can offer their employees a competitive salary for the area, excellent progression and development opportunities and flexible working options to ensure a stable work/life balance.
This is an exciting time to join the business as they are recruiting due to a consistent flow of work and strong pipeline within the Residential Conveyancing department.
As a Residential Conveyancer, you will be working your own high-quality property caseload from inception to completion on matters such as:
Sales & purchase
Re-mortgage cases
Transfers of equity
Right to buy
New Builds
Shared ownership schemes
Lease extensions
The successful candidate for this Residential Conveyancer role will ideally have at least 2 years' previous experience with Residential Property law, has excellent client care skills and is looking to establish themselves within a supportive team.
If you are interested in this Wilmslow based Residential Conveyancer position, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. ....Read more...
Type: Permanent Location: Wilmslow, England
Salary / Rate: £35000 - £50000 per annum
Posted: 2025-05-09 15:14:16
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Well-established, multi-service law firm looking to recruit a Private Client Solicitor into their Wilmslow office.
Sacco Mann has been instructed on an exciting opportunity for someone starting out in their Private Client legal career at newly qualified level within a respected, local legal practice.
This law firm can offer their employees a competitive salary for the area, excellent progression and development opportunities and flexible working options to ensure a stable work/life balance.
As a newly qualified Private Client Solicitor, your day-to-day duties may include:
Running your own caseload of wills, trusts, probates, LPAs and estate administration matters
Providing sensitive and sound advice to a broad range of clients
Drafting legal documentation
Taking part in networking and business development initiatives
The successful candidate for this Private Client Solicitor role will ideally have previous experience within Private Client law having completed a private client focused training contract, done a seat in this area of Law or have up to 2 years PQE.
You will ideally be keen to learn and develop your existing skills further.
If you are interested in this Wilmslow based Private Client Solicitor position, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. ....Read more...
Type: Permanent Location: Wilmslow, England
Salary / Rate: £38000 - £42000 per annum
Posted: 2025-05-09 15:13:39
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Well-regarded, specialist law firm looking to recruit a Residential Conveyancing Solicitor into their Wilmslow office.
Our client is currently recruiting for an experienced Residential Conveyancing Solicitor to run their own caseload varying in net-worth, support more junior members of the team, conduct legal research, draft relevant documentation and maintain excellent client relationships.
The successful candidate will ideally have 3+ years' PQE within Residential Property law, can work well as a team, is detail orientated, has excellent client care and communication skills and is passionate about all they do.
If you would be interested in this Wilmslow based Residential Conveyancing Solicitor role, please contact Leona Taylor at Sacco Mann on 0161 831 6890 or email your CV to leona.taylor@saccomann.com
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website.
*Please note our advertisements use PQE and salary level purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
* ....Read more...
Type: Permanent Location: Wilmslow, England
Posted: 2025-05-07 11:26:27
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*Residential Conveyancing Assistant
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My client is an award-winning Law Firm who are well established and are now looking for a Conveyancing Assistant to join their team based at their Wilmslow office.
This is an excellent opportunity for someone looking to develop their career in commercial property law, working alongside experienced professionals on a wide range of transactions.
This role is to Support the head of department and conveyancers with various Residential property transactions.
Draft, review, and amend legal documents, including contracts, leases, and Land Registry forms.
Liaise with clients, solicitors, and other professionals to ensure smooth transaction progress.
Conduct legal research and due diligence on property matters.
Manage case files efficiently, ensuring deadlines are met and compliance standards upheld.
Attend meetings and site visits when required.
The ideal Conveyancing Assistant will have prior experience in commercial conveyancing however this not essential.
Strong organisational skills with the ability to manage multiple tasks.
Excellent written and verbal communication skills.
High attention to detail and strong problem-solving skills.
Proficiency in Microsoft Office and case management systems.
Salary for this role is dependant of previous experience for the right candidate.
In return you can expect:
Private medical insurance.
Company pension.
Opportunities for professional development and career progression.
A supportive and collaborative working environment.
Free onsite parking.
If you would like to apply for this fantastic opportunity or discuss further, please contact me at Clayton Legal t.carlisle@clayton-legal.co.uk or give me a call on 0161 9147 357
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies. ....Read more...
Type: Permanent Location: Wilmslow,England
Start: 30/04/2025
Salary / Rate: £25000 - £30000 per annum
Posted: 2025-04-30 09:41:10
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Onboarding Co-ordinator- No experience needed!Location: Hybrid 2 days in the office, the rest working from homeSalary: £24,000 + bonusLocation: Wilmslow - Hybrid Citation is one of the UK's biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
It's a great place to work because of the people we employ.
Fun, professional and supportive, we want likeminded individuals who love to love their job (no 'mood hoovers' here, thanks!).
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The RoleAs we continue to grow and invest in service and technology, we are looking to recruit a new Onboarding Co-ordinator within our Client Support department.
You will be responsible for providing the very best telephone and online support to our clients across the UK.
You will welcome them, train them on our platform, and make proactive touchpoints with them throughout their contract with us, ensuring they get the most out of their Citation service.
Who we are looking for?We are looking for people who are natural problem solvers, as you will be taking ownership of any queries from start to finish, identifying and anticipating needs and offering solutions.
Whatever your background, it is paramount to us that you are passionate about offering great customer service.
We can teach you the rest.
We want great people who can engage effectively over the phone and are able to deliver value add to the client.
A good problem solver, you will have the skills to quickly learn our online tools and use the information around you to identify solutions for our clients.
You will make it your mission to understand client needs and exceed their expectations. What's in it for you?We don't take ourselves too seriously, and we don't expect you to either! From your birthday off (paid!), space hopper races and incredible Christmas parties, to a 25-day holiday entitlement, gym membership discount and #freedrinkFriday, we do our fair share to keep things fun.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £24000.00 per annum + + bonus
Posted: 2025-04-22 13:21:18
