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Customer Relationship AdvisorLocation: Hybrid (Split between home and our Meadowhall Office) Hours: Full time Package: Westfield Health cash plan, 23 days holiday plus bank holidays, your birthday off, along with other employee perks
Are you looking for a career rather than just a job?
Do you want to join a winning team that always smash their targets and get great customer feedback?
Do you have customer service/client retention experience? Are you a target-driven sales professional who thrives on success and smashing targets?Would you like to join a progressive and rewarding company?
Then we want you!We are Citation - One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses.
We are part of the Citation Group which has over 60,000 clients who love us, need us and want to buy more from us.
Having acquired 13 businesses over the last 4 years which offer products and services that our clients need and want; we're only interested in future growth; we're not finished yet.
As a result, we are looking to expand our Customer Relationship team and we are looking for the absolute best to join us.
We pride ourselves on our high levels of customer service, professional conduct, and our friendly working environment.
What we can offer:, The chance to work for a Best Companies accredited business, A fun and supportive working environment, Real opportunities to progress, A competitive base salary with uncapped commission
The job:, Contacting an existing client base to discuss their service, add value and maintain relationships all with a view to reduce attrition, Focus is on client experience, Identify client need and find solutions using listening skills and rapport, ‘Turn round' clients who no longer wish to continue with the service, Contact past client base with a view of providing services to them again, Work with existing clients to support new business growth, Hit targets based on both revenue and retention rate as a percentage
What we are looking for:We are looking for a confident individual who is quick-thinking, adaptable and resilient.
You will be enthusiastic, driven and customer-focused.
Excellent communication skills, (especially on the phone) the ability to learn quickly and attention to detail are a must.
If you have customer service, client retention or sales experience - perfect.
If not, we have a coaching programme that will support the right candidates to become successful in this role.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Sheffield, England
Start: ASAP
Posted: 2024-05-02 15:32:14
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Consultant
About Food Alert
Based in central London & Wellingborough operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy.
Our clients span many sectors including retail, leisure and education, but hospitality is where our expertise and passion lies.
We work with some of the UK's most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels.
We are also part of The Citation Group whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients.
Our mission is to be the company that colleagues and clients want to work for and with.
Job Description
Location: Field-based.
Occasional travel to Head Office, London (Saville row)Hours per week: Full time (40) between 7:30 am - 6:30 pmReporting to: Senior Team ManagerKey responsibilities: To carry out audits on our clients.
Roles and Responsibilities , To carry out food safety and health & safety inspections and records audits at clients' premises., To produce reports for the clients based on these audits and inspections., To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises., To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform , To carry out client-specific training., To provide advice and consultancy information for clients., To adopt the role of Account Manager for a number of clients - mainly individual restaurants/hotels and small groups.
, To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises., To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes., To provide feedback to Account Managers where necessary following visits to client premises to assist with the improvement of relationships between Food Alert and the client., To provide feedback to the IT development team as necessary regarding the ALERT65 platform.
, To respond to specific instructions/requests from the Operations Director., To attend team meetings., To attend internal technical training (CPD) sessions., To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time., To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required.
Skills Experience
, Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications - at least L4 Food Safety essential)., Excellent organisational skills and the ability to manage own time effectively., Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars
Personal Experience
, Strong interpersonal skills and the ability to build long-lasting relationships.
, Ability to provide a constructive approach to clients and forge a professional and valued relationship., A strong customer focus and excellent relationship-building skills, Strong process analysis skills, with a focus on optimising service provision., Excellent interpersonal skills., Strength of character and the ability to achieve positive change.
IT Experience
, IT: MS Office, CRM, auditing software., Conscientious and able to apply a consistent standard and approach., Proficient in the use of MS Office applications, Knowledge of the food safety and health and safety environment, , Knowledge of hotel operations and associated facilities
What do you get in return
, Lots of support/exposure / on-the-job training & development, 25 days holiday plus bank holidays and 3 ‘gift days' between Christmas and New Year, Additional holiday enhancements (e.g.
a week off if you get married, time off on the birth of a grandchild etc), Enhanced sick pay, Employee Assistance Programme including face-to-face counselling sessions, Healthcare cash plan incl discounted gym membership, Life insurance, Referral bonuses and vouchers, A fun, sociable team… and working in the hospitality industry we know how to throw a good party!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2024-05-02 15:21:52
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Facilities ManagerUp to £37,000 depending on experience (inclusive of London Weighting Allowance)37.5 hours per week, Monday to Friday between 8 am to 6 pm.
Some flexibility required according to needs of the business, with some occasional weekend workThe Foundry, 17 Oval Way, London, SE11 5RR
Closing date: We will be closing the application once we find the right candidate.
Please apply as soon as possible.
The Post
Your duties will include but not limited to:
Compliance with health and safety legislation and good practice, including:, Carrying out risk assessments and fire risk assessments, and ensuring that any resulting actions are carried out in a timely manner;, Fire safety procedures including testing of fire safety systems and carrying out bi-annual fire evacuations;, Conducting and keeping a clear and accurate record of, weekly inspections of buildings.
Line Manage a small team of Facilities Support Assistants (FSAs), Managing the day-to-day work of the Facilities team;, Ensuring staff have regular supervision;, Lead, develop and motivate staff;, Setting up (or assisting/supervising the FSAs) furniture and Audio Visual and Information Technology in conference and meeting rooms;, Carrying out (or assisting/supervising the FSAs) small-scale maintenance tasks including re-painting offices, basic plumbing, small-scale carpentry, key cutting, waste disposal, etc.
Building improvements and maintenance, Responsible for ensuring an ethical negotiation, procurement and managing of Service of agreement levels.
Updating and maintaining supplier contact database and summary sheets., Investigating day-to-day building-related problems (ranging from boiler/heating breakdowns, leaking roofs and blocked toilets, to alarm activations etc.), and devising timely and cost-effective solutions in consultation (as necessary) with the centre manager, contractors and tenants;, Organising and overseeing planned preventative maintenance works and facilities service delivery (such as mechanical and electrical services, fire safety systems, building fabric, security), liaising with contractors and tenants to ensure timely completion and minimum disruption;, Keeping up-to-date maintenance and service records and a manual of the building;, Building strong working relationships with contractors in specifying works, tendering, monitoring progress and approving invoices on completion;, Helping to monitor and reduce energy and water use in the buildings;, Making suggestions on how to improve management and delivery of maintenance and services to tenants, and how to achieve the company's financial, social and environmental objectives.
Communications, Acting as a point of contact for tenants to report maintenance and other building-related issues;, Acting as a point of contact for conference users to resolve problems that arise during their meetings;, Establishing and maintaining excellent communication with tenants and centre users to help ensure their satisfaction with the building and services;, Keeping records of maintenance work reported and carried out, to enable accurate reporting to the relevant Board on performance against targets.Undertaking the building-related aspects of tenant moves, including:, Working with incoming tenants to determine and undertake any works required before they move in;, Instructing redecoration of offices when vacant and liaising with contractors on other works as required;, Assisting our IT company with setting up and managing phone systems
Other responsibilities include:, Assisting the Centre Manager with other duties that may be required from time to time;, Other duties as required, in line with the role.
Person Specification
This is a busy, demanding and ‘hands-on' role that will require a ‘can do' attitude by the successful applicant.Essential skills and experience, You have experience of commercial facilities/property management;, You have experience of managing health and safety within the workplace;, You have experience of managing expenditure and approving invoices;, You are computer literate with good working knowledge of Word, Outlook and Excel;, You have some knowledge and a strong interest in the social and environmental performance of buildings, particularly in relation to energy and water use, recycling, green commuting and accessibility;, You can cope well under pressure;, You have good organisational and time management skills and can prioritise effectively;, You are a confident starter-finisher with an eye for detail;, You are a problem-solver;, You are confident in supervising others;, You are personable, able to establish a good rapport quickly and establish trust on the long term;, You are a good team worker.
Contractual DetailsThis is a permanent full time role with a three-month probationary period.
The role benefits include 25 days holiday entitlement pro-rata as well as statutory bank holidays.
We offer a company contribution up to 7% to a pension dependant on scheme choice, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits.Please note, you must be eligible to work in the UK in order to apply for this role.
Click ''Apply'' to be emailed information about how to complete your application. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £32000.00 - £37000.00 per annum + pro rata
Posted: 2024-04-26 17:04:15
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New Business Sales Executive Location: Wilmslow - 3 days office (Mon, Tues & Fri), 2 days from homeSalary: £28,000 - £32,000 per annum PLUS uncapped commission!!
At Citation, we're not just another company; we're a force to be reckoned with in the world of Health and Safety, HR, Employment Law, and ISO Services.
We don't believe in micro-management - we believe in empowerment, support, and innovation.
We're not empire builders; we're leaders.
And yes, we absolutely love our business!
Get ready to make 2024 your year of unparalleled success! We're on the brink of something extraordinary here at Citation, gearing up for our most monumental sales year ever.
And guess what? We want YOU to be a part of it.
As we pave the way for unprecedented achievements, we're assembling a powerhouse team right here in our office.
Picture this: a dynamic environment brimming with energy, where innovation meets ambition, and success is not just a goal but a guarantee.
This isn't just any sales year - it's THE sales year.
With the largest bonus pool in our company's history up for grabs, the opportunities for growth and triumph are limitless.
And you? You have the chance to be at the forefront of it all, shaping the narrative of our success story.
Your main mission? Crafting compelling outbound cold calls that not only generate leads but also nurture relationships, ultimately sealing the deal with finesse and strategy.
The role:, Engage in lively B2B cold calling to introduce our cutting-edge HR & HS consultancy services to SMEs., Dive deep into effective fact-finding and rapport-building techniques to establish strong connections with potential clients., Take charge of meticulously managing our CRM (Salesforce), ensuring every interaction is accurately logged and up to date., Master the art of managing callbacks, turning them into golden opportunities., Fuel our growth engine by actively generating leads and nurturing them through the pipeline., Strive to not just meet, but exceed personal targets, paving the way for your own success and the company's growth., Craft an exceptional customer experience, leaving every potential client wowed by our services.
A bit about what we are looking for:- A passion for sales and a hunger for success.- Excellent communication skills, both verbal and written.- Expertise in outbound cold calling.- Proven track record of exceeding sales targets.- Ability to thrive in a fast-paced, dynamic environment.- Previous experience with CRM software (Salesforce experience is a plus!).
Join us in revolutionizing the HR & HS consultancy landscape and be a part of something truly exciting.
Apply now and let's embark on this journey together!
What's in it for you?
Here's a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
5-Star Getaways: When it's time to recharge, we've got you covered with indulgent 5-star weekends away.
Imagine the luxury, the relaxation, and the memories you'll create.
Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £28000.00 - £32000.00 per annum + + uncapped commission
Posted: 2024-04-26 16:14:34
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Senior Marketing Executive Reporting to: Client Experience Lead Location: Wilmslow 3 days per week, 2 days remote workingSalary: Competitive
We are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleagues' and client's experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with.
So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
Purpose of the roleWe are looking for a results-focused, enthusiastic, and forward-thinking Senior Marketing Executive to join the central marketing team at The Citation Group.
As part of the client acquisition and advocacy team, reporting into the Client Experience Lead, you will be accountable for developing and delivering multi-channel client and colleague communication plans to support our referral programmes across a variety of different group businesses and brands.
You will be passionate about and understand the power of engaging internal comms and product education.
You will also understand and leverage the power of brand advocacy through both engaging and commercially focused referral initiatives.
In a world where it costs five times more to attract a new customer than to keep an existing one, this role is crucial in helping us achieve the revenue forecasts associated with our referral channels.
You'll be joining a multi-talented marketing team and will have the opportunity to work across multiple brands and be part of a business built on growth.
What you will do: , Plan and deliver engaging multi-channel, comms plans to support both our colleague and client referral programmes.
, Work closely with content and design teams to develop engaging and educational comms/campaign collateral.
, Prepare internal briefings for sales and service teams.
, Manage budgets, reporting on incentive successes and ROI., Manage incentive prize draws and announcements., Maintain referrals workflows and processes., Monitor lead and conversion performance across all referral channels., Undertake detailed analysis to support stakeholders in times of over or under performance., Prepare weekly campaign and performance reports in line with targets and KPIs., Liaise with colleagues at all levels to gain and share insights and best practice.
, Be a key part of the retention and referral marketing team, within the wider Group marketing team.
Qualities we are looking for: , A passion for campaigns and comms, Strong creative mind, Commercial savviness with strong multitasking skills, Excellent verbal and written communication skills, Strong analytical acumen and data-driven thinking.
, Ability to manage stakeholders and peers from briefing through to delivery and reporting.
, Self-belief to push your ideas forward so they become reality.
, A strong planner and organiser who ensures work is completed within deadlines and to the highest standard.
Ideal profile: , Proven experience working in marketing at executive level, ideally with some internal communication experience.
, An enthusiastic and ambitious marketeer looking for the next move in their career., Someone who has a passion for all things marketing., A creative mind, who's not afraid to push the boundaries of “fun” to engage colleagues.
, A confident and strong communicator , A team player who can easily adapt to new environments.
, A ‘get the job done' approach and attitude.
What you get from us?Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!
It's a great place to work because of the people we employ.
Fun, professional and supportive, we want likeminded individuals who love to love their job.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2024-04-26 14:51:36
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Group Junior HR Business PartnerLocation: Wilmslow - Hybrid split of 4 days office, 1 day at homeWorking hours: Full-time 37.5 hours a week Salary: Competitive
The Citation Group are one of the top 30 companies in the UK to work for with thousands of very happy customers (Our 5
* Trustpilot and Glassdoor reviews speak for themselves!).
We are really proud of our leading colleague engagement and retention rates.
It is what has enabled our double-digit growth every year for the last 7 years and it is core to our business strategy.
As we scale for further growth across the Citation Group, hopefully, that's where you come in.We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients.
The roleOur whole reason for being is to attract, retain and develop great people.
We know that you sustainably raise performance through engagement and that leadership and culture is key to this.
We're looking for a commercial HR generalist to play an integral role in our team and business.
You will be working closely with Group functions to deliver the People Plan and their basic HR needs as well as help them be their best whilst driving change, supporting rapid business growth and a variety of ambitious and exciting projects all while making sure our culture is nurtured and developed.
It's a true generalist position!
, Work closely with assigned areas of the business to drive the People Plan, identify, and deliver key HR initiatives., Provide HR support for all matters in your business area including performance management, training and development, ER issues including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague well-being including maternity/paternity, Project work - we're constantly growing and evolving so there'll be plenty to get stuck into, Stats - understanding our people numbers helps us perform better., Rewards & remuneration - from helping develop our benefits to doing the admin and liaising with payroll you'll be involved., Support with embedding new acquisitions into the Citation Group, Admin - it needs to be done right, so we all have a part to play, Compliance/business protection - you know how the importance of this and will make it integral to the way we work., Colleague engagement - Everything we do is aimed at protecting and building our high-performance culture and our great colleague engagement scores., Internal Comms - As a team, we own the internal Comms - it's the voice of our culture, a glue that helps bind us and has never been more important., L&D - we like to keep it relevant, quick and easy to access, be prepared to get involved in supporting the delivery of existing programmes and help to create new material.
The personWe're not your everyday HR department and we're not looking for your everyday HR person., It's fast-paced and always changing so you need to be up for the challenge, always ready to adapt and get stuck in, Agile with a growth mindset, you will really care about our business.
You get that you are a role model for and a custodian of our culture and will always put your best self forward., It's all about the people in Citation so you'll need to demonstrate a wide range of influencing and communication skills.
With high emotional intelligence and sound commercial acumen, people will want to come to you, not just because of your expertise, but because you are a great person to work with., We're always growing and changing so you'll need to demonstrate how you positively embrace change personally and drive change successfully within your business., Whilst it's all about the people we're not pink and fluffy, you'll need to demonstrate your commercial edge too., We've got a coaching style with our managers; we work together to help find the best solutions, so you'll need to show us your coaching and problem-solving skills., You'll have experience of dealing with a wide range of ER issues and feel comfortable dealing with issues from basic to complex issues., You're always learning and developing - you might not have all the answers yet but you're willing to learn and give it a try., We're always looking for ways to improve our processes to create a better experience for colleagues so you'll show initiative and come up with new ideas on how we can do this.
Ideally, you'll also have.., Experience or exposure to large change projects (could include restructures or business integrations), Experience of writing and delivering training, Experience in ESG topics such as Diversity, Equity and Inclusion & Carbon Emissions
What will you get from us?Working for Citation you will be able to split your time between home and office, 4 days a week in the office, a range of benefits and the opportunity to grow your experience and career in so many ways.
It's a great place to work because of the people we employ.
Fun, professional and supportive, we want likeminded individuals who love to love their job.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Posted: 2024-04-25 13:44:30
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Job Title: Credit Controller Salary: £14,400 pro rata (full-time equivalent £27,000) Contract: Permanent, Part-time Working hours: 20 hours a week (flexibility on days) Location: Remote - UK based
About Ethical Property
Founded 25 years ago, the Ethical Property Company provides affordable workspaces to charities, community groups, campaigns and social businesses working for a fairer and more sustainable society.
From humble beginnings, the company has grown steadily and now owns or manages 17 centres across the UK providing office, retail and conference space to over 1,000 social change organisations.
Flexible leasing arrangements provide our tenants with long-term security and working alongside like-minded organisations offers them influence-enhancing networking opportunities.
The company has some 100 staff, based in our properties in London, Oxford, Bristol, Cardiff, Edinburgh, Sheffield, Bath, Brighton and Manchester.
Our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable, and flexible space managed in a transparent and supportive way.
The Post
To administer the credit control function, ensuring all outstanding debts are collected on time and minimising credit risks.
This also includes implementing relevant policies and procedures as well as contributing to the maintenance of a healthy cash flow and optimising financial performance.
Finance ResponsibilitiesUsing accounting software Sage Intacct and Quickbooks.Specific Responsibilities, Monitor and manage the credit control processes, ensuring adherence to company policies and procedures., Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly., Issue statements to customers and follow up on any queries raised., Assist with the generation of customer invoices and direct debit collection process., Assist with the reconciliation of customer accounts., Engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes., Develop and implement strategies to minimise late or non-payment by customers, including initiating collection actions and negotiating payment plans., Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities., Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.Person Specification
Personal competencies and skills:, Collaborative approach with strong teamwork skills;, Customer-focussed approach to providing a finance service;, A high level of personal organisation
Essential skills and experience:, Credit control experience., Ability to act quickly and effectively using their own initiative., Meticulous attention to detail., Ability to work under pressure and to tight deadlines., Excellent communication skills at all levels., To be able to work alone and as part of a wider team., To be trustworthy, personable and reliable., Excellent IT skills, including computerised accounts packages and Microsoft Office - at least to intermediate level in Excel;, A commitment to social and environmental issues.
This is a permanent part-time role with a three-month probationary period.
The post is part-time based on a 20-hour week, working between Monday to Friday, between 8 am and 6 pm, working hours to be confirmed.
The salary is £14,400 pro rata (full-time equivalent £27,000).
The role benefits include 25 days holiday entitlement per year as well as statutory bank holidays.
We offer a company contribution up to 7% to a pension dependent on scheme choice, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits.
Click ''Apply'' to be emailed information about how to complete your application. ....Read more...
Type: Permanent Location: Oxford, England
Start: ASAP
Salary / Rate: £14000.00 - £27000.00 per annum + pro rata
Posted: 2024-04-24 14:16:53
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Job Title: Assistant Management Accountant Salary: £31,000 Contract: Permanent, Full time Working hours: 37.5 hours a week, Monday to Friday Location: Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE) or Bristol (Streamline, 436-441 Paintworks, Bristol)
About Ethical Property
Founded 25 years ago, the Ethical Property Company provides affordable workspaces to charities, community groups, campaigns and social businesses working for a fairer and more sustainable society.
From humble beginnings, the company has grown steadily and now owns or manages 17 centres across the UK providing office, retail and conference space to over 1,000 social change organisations.
Flexible leasing arrangements provide our tenants with long-term security and working alongside like-minded organisations offers them influence-enhancing networking opportunities.
The company has some 100 staff, based in our properties in London, Oxford, Bristol, Cardiff, Edinburgh, Sheffield, Bath, Brighton and Manchester.
Our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable, and flexible space managed in a transparent and supportive way.
The Post
The Assistant Management Accountant role will be responsible primarily for supporting the Finance Manager and Finance Director with the preparation of monthly management accounts, the annual budget and financial statements for the Ethical Property Company.
This will involve business partnering with centre managers and budget holders, meeting regularly and providing finance support to the business.
Some UK travel using public transport is required.Tasks include:
, Monthly bank reconciliation., Balance Sheet reconciliations., Assist with preparation of monthly management accounts., Send management accounts to budget holders and assist with any queries., Reviewing financial information with the Finance manager and budget holders., Management of the fixed assets register, including depreciation calculations and verification exercises.
The Assistant Management Accountant will report to the Finance Manager.
Person Specification
Personal competencies and skills:, Collaborative approach with strong teamwork skills., Customer-focused approach to providing a finance service., A high level of personal organisation
Essential skills and experience:, AAT part qualified or passed finalist, CIMA/ACCA part qualified or intending to study., Experience of working in similar roles in a finance team, with a likely background in accounts payable and/or accounts receivable., Meticulous attention to detail., Good organisational skills and the ability to prioritise work, multi-task and remain flexible., Excellent communication skills at all levels., To be able to work alone and as part of a wider team., To be trustworthy, personable and reliable., A commitment to provide a good service to our tenants, suppliers and colleagues., Excellent IT skills, including computerised accounts packages and Microsoft Office - at least to intermediate level in Excel., A commitment to social and environmental issues.
Contractual Details The post is full time working 37.5 hours a week, Monday to Friday.
The working hours will be between 9 am - 5 pm and is flexible, can work from home up to 2 days a week.
The salary will be up to £31,000 a year depending on skills and experience.
The role is based in Oxford or Bristol with some UK travel using public transport.
Benefits include 25 days holiday entitlement, in addition to all public bank holidays.
We offer a 3% to 7% company contribution to a pension, life insurance, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits.
A study support package is available. Click ''Apply'' to be emailed information about how to complete your application. ....Read more...
Type: Permanent Location: Oxford, England
Start: ASAP
Salary / Rate: Up to £31000.00 per annum
Posted: 2024-04-24 14:10:30
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Conference Sales CoordinatorUp to £33,000 a year, inclusive of London Weighting Allowance at £3,072 a year subject to experience Full-time, 37.5 hours a week, Monday to Friday, between 8 a.m.
and 6 p.m.
(Flexible according to business needs) with an hour for lunch.The Foundry, London, SE11 5RR
The Post The Conference Sales Coordinator plays a vital role in bringing in new and current organisations to use the conference facilities at The Foundry.
The role centres around selling meeting and conference space by telephone, email or face-to-face.
40% of the working hours will be spent on sales and marketing with the remainder on providing administrative support as detailed below.
Sales and Marketing, Gathering market and customer information, Contacting potential customers to arrange meetings for new business , Maintaining and developing relationships with existing customers in person and via telephone calls and emails, Listening to customer requirements and presenting appropriately to make a sale , Responding promptly to incoming email and phone enquiries, Keeping clear records of all enquiries both for reporting and analysis purposes, and to enable follow-up contact, Negotiating the terms and conditions of a sale, making accurate, rapid cost calculations and providing customers with quotations, Advising on special promotions, Recording sales and entering into the bookings system, Feeding future sales trends back to The Foundry, Supporting the production of publicity materials, printed and digital, Assisting with digital media campaigns to raise the profile of the conference and meeting spaces.
Check the Social media folder for permissions and upcoming events that need to be added on the website and on Twitter, Representing The Foundry at exhibitions and events, In conjunction with the regional manager, develop marketing plan and monitor targets.
, Create and circulate newsletter
Bookings Administration, Administrating the bookings for meetings and conference rooms, catering and technical equipment, Managing booking enquiries through phone calls and emails, including web-generated enquiries.
, Responding promptly to enquiries, and advising clients on bookings, including providing quotes, Setting up new clients on the Booking System, creating new accounts and maintaining up-to-date client information, Create invoices and credit notes.
Keep accurate records of cancellations and additional services.
, Providing Booking acknowledgements for the clients, Catering to the individual needs of the conference users, including specific equipment and disabled access requirements, Filing and maintaining a logical system for cross-reference and easy access both on the computer and hard copy, Liaising with Reception, Facilities and Catering staff for conference requirements, Liaising with accountancy staff with regard to room bookings, Managing equipment hire, and ordering extra equipment where required, Assisting with room setups, PA and AV requirements for conferences and meetings when extra assistance is needed, Providing information/documentation for some clients when required, for SJHR Centre to be set up as a ‘new supplier' on the client's system, to enable all future payments to be made.
Staff Management, Line management of the building's receptionists, supervise, motivate and monitor the performance of these staff, including regular supervision meetings, managing sick days and holidays., Manage staff cover for evening and weekend events, A/L and sick leave, Manage zero hours Reception staff, arrange training and induction , Manage payroll/overtime for zero-hours staff, including zero-hour FSA
Other responsibilities include, Helping to establish and maintain excellent communication with tenant organisations, Covering for other members of the team when they are attending training, on holiday, etc, including cover for the Centre Manager, Dealing with emergencies when they arise, Attending regular Team and Tenant meetings, and taking minutes, Working to improve the company's social and environmental objectives, Other duties as required, in line with the role, Being a Fire Marshall and assisting with the fire alarm testing on occasion, Attending company-wide events such as the annual staff conference
Person Specification The individual we are looking for will need:, Previous experience in a similar role, Excellent sales skills , Have good negotiation skills , Good IT skills, particularly Microsoft Office software, Excellent communication skills and experience of communication with different groups of people, Excellent customer care skills, The ability to act quickly and effectively using their own initiative, To be a team player, as well as able to work alone, Good organisational skills and the ability to prioritise work, multi-task and remain flexible, To be trustworthy, personable and reliable, A commitment to provide a good service to our tenants, To maintain a professional standard of presentation and communication at all times, Administration experience, preferably with experience of minute taking, The ability to work under pressure and meet tight deadlines , A knowledge of marketing
We would also like you to be committed to social and environmental issues and have knowledge of the charity and voluntary sector.
Previous experience using social media tools would be desirable.
Click ''Apply'' to be emailed information about how to complete your application. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Salary / Rate: £30000.00 - £33000.00 per annum
Posted: 2024-04-24 14:09:40
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Ecommerce MerchandiserLocation: Winsford, Winsford Industrial EstateType: PermanentHours: Full Time, Monday to Friday, 40 hours per weekSalary: £25.5K-27K per annum
About Us:
Part of a highly successful Europe-wide group with a turnover in excess of £400m, H2eCommerce, based in Cheshire, specialises in printer consumables, printers and stationery supplies.
We have two busy warehouses and office buildings locally- one in Crewe and one in Winsford.
The Role:
We are seeking a proactive and detail-oriented Ecommerce Merchandiser to play a pivotal role in our award-winning and leading Ecommerce environment.
As the primary steward of a designated product type, you will be responsible for researching market trends and prices, setting competitive pricing strategies, and ensuring optimal product sales to contribute to our company's continued success.
We are looking for someone who has good Excel skills and preferably buying experience or a strong confidence with prices, numbers or input.
Key Responsibilities, Research current market trends, competitor pricing, and consumer behaviour to inform pricing strategies., Set competitive prices to maximize product sales and company profitability., Take ownership of a specific product type, overseeing its launch and ongoing management on our website., Ensure accurate pricing and sufficient stock levels to meet anticipated demand., Monitor and analyse sales performance within your product area, identifying areas for improvement and implementing strategic adjustments as needed., Collaborate with teams across the business (we are a friendly bunch), including marketing, sales, and supply chain, to optimize product performance and customer satisfaction., Support customer services and sales staff with product and pricing queries., Prepare KPI reports for your team on performance in your product area and listen to your team members' reports in return.
, Make changes to improve the customer experience.
Work to continually improve web content.
Skills Required:, Proven experience in Ecommerce product management or related roles in a similar working environment., Strong analytical skills and proficiency in market research techniques., Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams., Highly organized with good attention to detail., Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities., Confident with Excel, ie V look-ups In return, we offer:
, Competitive salary with annual salary reviews, 29 days holiday with an additional day holiday for each year served with the business, up to 33 days, Ongoing training with clear development objectives and support.
We like to see our employees achieve their full potential and have a rewarding and engaging career, Death in service insurance at 3 x annual salary, Pension, Generous long-service cash rewards from 5 years of service, Cycle to work scheme, Discount on gym membership, Staff discount on products, Staff recognition scheme , GP access and mental health counselling support, Yearly flu vaccinations and vision tests, Access to unlimited Linked In Learning courses
To apply for the role, please click "APPLY" to send your CV. ....Read more...
Type: Permanent Location: Winsford, England
Start: ASAP
Salary / Rate: £25500.00 - £27000.00 per annum
Posted: 2024-04-23 14:35:02
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Community Services Directorate
Within this directorate, the following vital services are delivered;Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the Community Domestic Violence and Abuse Support Service
The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach.
The team: Walsall Council Children's Social Care has implemented the nationally recognised Family Safeguarding approach to working with whole families to support child protection arrangements.
Family Safeguarding Teams are multi-disciplinary and include professionals from children's social care, probation services, mental health and domestic abuse The Family Safeguarding approach presents a unique opportunity for multi-disciplinary teams to support whole families with all aspects of delivery reflecting a family-focused approach that prioritises safeguarding for children, young people and adults.
Black Country Women's Aid service will second Domestic Abuse Victim support to parents/carers of Young People who are open to a Family Safeguarding support intervention.
The role will be based within the Family Safeguarding teams and work as part of the multi-disciplinary service to improve outcomes for families.
The aim of the roles is to reduce the impact of Domestic Abuse in parents whose children are being supported through a Family Safeguarding intervention by providing evidence-based outcomes.
Collaborative practices between Walsall Council & Black Country Women's Aid will be enhanced through shared learning & training and developing a best practice model within the service.
Job Role Job Title: Domestic Abuse PractitionerPosition available: 1 full-time position (37.5), based in Walsall Salary: £24,310.04 (unqualified) - £26.430.04 (qualified) Closing date: 17 May 2024All interviews will be held via Microsoft Teams Is this you?
We are looking for someone with experience of supporting victims/survivors of domestic abuse, managing a caseload and understanding the principles of safeguarding children and adults.
The postholder will have a good understanding of the dynamics of domestic abuse and how this can affect victims. The Role: The Domestic Abuse Practitioner will work within the family safeguarding team focusing on providing support to victims of domestic abuse who have been referred from Children's services specifically those on child in need and child protection plans.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application.
CVs will not be accepted. Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally.
To avoid discrimination we treat all job applicants equally.
We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: Walsall, England
Start: ASAP
Salary / Rate: £24310.00 - £26430.00 per annum
Posted: 2024-04-19 15:35:30
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. Community Services Directorate
Within this directorate, the following vital services are delivered;Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)
This position is located within the West Midlands Stalking Service.
The team: The BCWA West Midlands Stalking Service offers specialist stalking and harassment advisory and support services across the West Midlands area, covering Birmingham, Solihull, Coventry and the Black Country.
The service provides emotional and practical support, safety advice and advocacy through the criminal justice system within a multiagency framework to ensure that victims of stalking feel supported and empowered. Job Role Job Title: Independent Stalking Advocacy Caseworker (ISAC)Position available: 1 full-time maternity position (12 months, 37.5 hours), based across the Black CountrySalary: £22,308Closing date: 17 May 2024All interviews will be held via Microsoft Teams Is this you?
We are looking for a qualified/unqualified ISAC (training may be provided for the right candidate) to join our dynamic team.
We are looking for someone with experience of frontline working and managing a caseload, including risk assessments, needs assessments and support planning.
The successful candidate will have an understanding the principles of safeguarding children and adults and the dynamics of domestic abuse and stalking and how this can affect victims.
The Role: The Independent Stalking Advocacy Caseworker (ISAC) is required to provide a high-quality service, managing a caseload of high-risk domestic abuse victims experiencing stalking from an ex-intimate partner.
They will support victims of stalking using evidence-based methods in order to identify risk, stalking typology and support needs.
ISACs provide practical guidance and safety advice to those experiencing elements of harassment and stalking, referring to relevant agencies when required and participating in the Multi-agency Risk Assessment Conference (MARAC) process.
ISACs may also assist with awareness-raising campaigns, training and events.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application.
CVs will not be accepted.
Important information for all positions
Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checks
As a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:
Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally.
To avoid discrimination we treat all job applicants equally.
We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.
References
Following your interview, two employment references will be sought.
One of these should be your current or most recent employer.
If you have finished full-time education and you have no employer reference, we will accept a reference from:
, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager
DBS
All positions are subject to DBS checks at the relevant level. ....Read more...
Type: Contract Location: Sandwell, England
Start: ASAP
Salary / Rate: Up to £22308.00 per annum
Posted: 2024-04-19 15:32:17
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Casual Commis ChefBromley, KentCasual Role, Zero-hoursHours as requiredRate: £12 per hour
At Bromley Court Hotel we are proud of our rich 200-year history and years of experience offering comfortable surroundings, superb food and personal service to all our guests whether they are holidaymakers, business travellers or are visiting us for a special occasion.
We are currently looking for a Casual Commis Chef to join us in our beautiful hotel.
Main purpose of the Commis Chef role:
To assist and learn from the Senior Chefs in the running of the kitchen.
From receiving and storing goods, preparing, cooking and serving dishes to the front of house for delivery to the guests.
Following company standards, food standards and being fully compliant with our Food Safety Policy.
After a reasonable period of training, you must be able to cover the running of a section in the absence of a Chef de Partie.
Commis Chef Responsibilities:
, To be aware of and strictly adhere to hygiene and food safety standards as laid down by the company and legal requirements, Maintain high levels of hygiene in working practice, Work with a high level of attention to detail, Ensure minimum wastage, Ensure stock is controlled and rotated.
Accept and store deliveries, Ensure that mis en place is completed in your section, Ensure that food is served to guests on time, Assist the Senior Chefs in creating and maintaining high-quality food standards
Experience not necessary but a passion for food and a willingness to learn is essential.
Click "Apply" now to forward your CV.
....Read more...
Type: Contract Location: South London, England
Start: ASAP
Salary / Rate: Up to £12.00 per hour
Posted: 2024-04-19 13:22:46
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Black Country Women's Aid Let us introduce ourselves…Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs led.
The team: Our recently rebranded Counselling and Wellbeing Service is a team consisting of a managerial lead who oversees the whole operations of the service , administration support, counsellors, sessional counsellors, students and placements all providing a range of counselling and therapeutic interventions.
The team is currently being led by the Chief Executive demonstrating a commitment to this work and together the team is ambitious and dynamic working to give the client the best outcome to cope and recover from abuse. Job Role: Job Title: Therapeutic & Wellbeing Service AdministratorPositions available: 1 full-time position (37.5 hours)Location: Sandwell Cedar Centre, West BromwichSalary: £22,308 per annum Closing date: 13 May 2024All interviews will be held via Microsoft Teams Is this you?We are looking for an organised, proactive and empathetic administrator to join our growing Therapeutic and Wellbeing Service.
The Role:You will be responsible for coordinating referrals as the first point of contact for victims of violence and abuse referred into the service for counselling.
You will also be responsible for dealing with enquiries into the service, keeping the databases and case management system accurate and up to date and supporting with the allocation of clients to counsellors and advocates.
You will be required to maintain good working relationships with all stakeholders, especially the bank of associate counsellors.If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application.Important information for all positions Black Country Women's Aid is committed to safeguarding and promoting then welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.Employment checksAs a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally.
To avoid discrimination we treat all job applicants equally.We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.ReferencesFollowing your interview, two employment references will be sought.
One of these should be your current or most recent employer.If you have finished full time education and you have no employer reference, we will accept a reference from:, a professional from your centre of study, for instance a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank managerDBSAll positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: West Bromwich, England
Start: ASAP
Salary / Rate: Up to £22308.00 per annum
Posted: 2024-04-16 14:47:38
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led. Community Services Directorate Within this directorate the following vital services are delivered;Black Country Women's Aid Community Services include; , Community Domestic Abuse Support Services (Sandwell, Walsall and Dudley) , Black Country IRIS (primary care) educator and advocacy service , Rape and Sexual Abuse Support Services (Black Country), Black Country Sexual Abuse Forum, Black Country Counselling Service , Domestic and sexual abuse Children and Young person's service (Black Country), West Midlands Stalking Service, Ask Marc (Male abuse referral centre)This position is located within the Community Domestic Violence and Abuse Support Service The BCWA Community Domestic Violence and Abuse Support Service supports victims of domestic violence and abuse in Sandwell, Dudley, Wolverhampton and Walsall through a range of contracted/commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach.The team: Our specialist Community Domestic Abuse Support Service supports male and female victims of domestic violence and abuse living in Sandwell, Dudley and Walsall through a range of contracted/ commissioning arrangements.
The service works in partnership with other services within BCWA and key agencies to assess risk and provide tailored support plans for service users.
Our integrated approach provides effective holistic support for survivors of abuse using a trauma-informed approach.
We have a team of supportive, dedicated, self-driven individuals who empower clients to make informed choices, helping them to live a life free from abuse.
Job Role Job Title: IRIS Advocate EducatorPosition available: 1 full-time position (37.5 hours)Salary: £25,590.00Closing date: 13 May 2024BCWA reserve the right to close this advert early should we receive sufficient suitable applications.All interviews will be held via Microsoft Teams Is this you?We are looking for a confident, organised and compassionate individual be part of our IRIS service.
The post holder will deliver domestic abuse training, work in partnership with health and other agency professionals and provide emotional and practical support, risk assessment and safety planning to standard and medium risk clients.The Role: IRIS is a specialist domestic violence and abuse (DVA) training, support and referral programme for general practices.
The IRIS Advocate Educator provides in-house domestic abuse training and ongoing consultancy for general practice teams and is an advocate to whom patients can be referred for support.
As an Advocate Educator, you will provide tailored practical and emotional support to clients referred by trained GP practices.You will be part of a national network of IRIS Advocate Educators who deliver training to local GP practices to raise awareness of domestic abuse and improve early identification.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application.Important information for all positions Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checksAs a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally.
To avoid discrimination we treat all job applicants equally.We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.ReferencesFollowing your interview, two employment references will be sought.
One of these should be your current or most recent employer.If you have finished full-time education and you have no employer reference, we will accept a reference from:, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank manager ....Read more...
Type: Permanent Location: West Bromwich, England
Start: ASAP
Salary / Rate: Up to £25590.00 per annum
Posted: 2024-04-16 14:40:24
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Job Title: General Operator - Specials Milling Job Purpose:To set & operate multiple CNC milling machines in the Specials cell.
Inspecting parts to ensure excellent quality is maintained. Priority Duties:To operate at a high standard manufacturing complex tooling in the Specials cell. Principal Duties/Responsibilities:1.
Set and operate multiple Fanuc-controlled CNC Milling machines using correct tools and procedures (Mori Seiki & Haas)2.
Read and interpret technical drawings.
Update the Manufacturing Execution IT System3.
Take precise measurements and record using a variety of measuring equipment (micrometres, verniers and various gauges)4.
Inspect components to required specification using inspection equipment5.
Maintain a safe and clean workstation6.
Ensure that all operations adhere to safety & quality protocols7.
Make clear handovers with other shifts and ensure machining continuity Key Performance Indicators:
* Daily throughput targets
* Excellent Product Quality
* Reduced scrap and NCR's
* Adapt with business growth and sales plan 3 years experience of Milling essentialSalary from: £33,640.00 per yearShift working mornings, afternoons and nights rotatingFrom £12.76-£15.45 per hour18-30% shift payOvertime is paid at Time and a Half after 39 hoursProfit-related pay is an addition This Job Description indicates the main areas of activity and is not intended to be an exhaustive list.
Other duties may be performed at a similar responsibility level and the list may be reviewed/revised on a regular basis. I Holland operate a Profit Related Payment (P.R.P.) Bonus Scheme.
All employees will be eligible for payments under the rules of the scheme, following successful completion of a probationary period. Benefits:, Company pension, Cycle to work scheme, Employee discount, Free flu jabs, Free parking, On-site parking, Profit sharing, Store discount, Life InsuranceClick 'Apply' to forward your CV. ....Read more...
Type: Permanent Location: Long Eaton, England
Start: ASAP
Salary / Rate: £33640.00 - £38539.00 per annum
Posted: 2024-04-16 14:24:15
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Front of House Location: Wilmslow Permanent Salary: Competitive
We are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleague's and clients' experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with.
So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The role
Front Desk Management , Greet and welcome clients and visitors with a warm and professional demeanor., Direct visitors to the appropriate department or individual., Answer incoming phone calls and redirect them to the relevant team members., Maintain a clean and organized reception area., Maintain a clean kitchen and restock where applicable , Organise and run charity events throughout the year with the team for our chosen charity.
Administrative Duties:, Manage and schedule appointments and meetings., Coordinate meetings and conferences from start to finish, working with different areas across the business.
, Handle incoming and outgoing mail and packages., Assist in maintaining office supplies and inventory.
, Support the PA team with their workload., Book UK and International travel using the travel supplier.
Security and Access Control:, Monitor and control access to the premises, ensuring the security of the facility., Maintain a visitor log and issue visitor badges as necessary.
Team Collaboration:, Coordinate with various departments to ensure efficient communication and problem resolution., Support colleagues with administrative tasks as needed.
What you get from us?Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!It's a great place to work because of the people we employ.
Fun, professional and supportive, we want likeminded individuals who love to love their job.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2024-04-15 23:35:03
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Regional HR ConsultantLocation: This is a field-based role covering client sites around the North West and Yorkshire.
Salary: up to £44,000 per annum + Car Allowance (£5,500 per annum)
We are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with.
So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleWe are looking for an HR On-Demand Consultant who has excellent employment law knowledge and hands-on HR experience who can offer support and guidance to our clients.
You will have strong objection-handling skills to effectively manage difficult conversations with clients and be confident in handling employees in various types of meeting settings.
You will exemplify a positive and professional image of the EL/HR teams to both internal and external clients.
Regular travel is an essential part of this role, and you will be expected to travel to client sites when required for the delivery of the HR On-Demand service.
You will also be expected to attend the Wilmslow head office as and when required by the Head of the Employment Law Team and HR On-Demand.
, Visiting clients at their site (or conducting remotely) to provide a range of HR On-Demand services including:, Hearing disciplinaries , Hearing grievances , Carrying out investigations , Managing exit negotiations , Conducting redundancy or TUPE consultations , Preparing and carrying out bespoke training , Auditing employee files , Conducting strategy meetings , Drafting reports containing your recommendations , Drafting outcome letters , Drafting settlement agreements or COT3s , Providing advice to clients covering a wide variety of HR/Employment Law issues from queries on maternity rights to disciplinary guidance to advice on TUPE , Collaborate with the Employment Law Team and HR On-Demand team advising and/or supporting others whilst dealing with complex cases
Referrals/Products , Ability to identify and help to develop new products and assist with the rollout of them to the Employment Law Team and Field HR Team, Referral opportunities proactively identified with your own client base General, As a part of this role, you will continuously seek opportunities to add value to the HR On-Demand service , You will enrich and contribute to our culture demonstrating that you are living Citation values in practice., To work on additional duties and/or project work as required by the business.
, To attend all internal training meetings and conferences, Effectively utilise the learning resources available e.g.
Lexis Nexis, IDS books.
What you get from us?Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £44000.00 per annum + + Car allowance
Posted: 2024-04-15 17:37:42
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IT Service Desk - 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents.
The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions.
The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year's experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:, Performance and capacity monitoring of systems and environments, ISO27001 compliance monitoring and proactive/reactive management of issues, Resolution of escalated colleague service requests or incidents as assigned within SLA, Supporting 1st Line Support / Service Desk in busy periods, Set up new hardware such as PCs, Laptops, iPhones and iPads.
, General end-user compute support tasks, Liaising with 3rd party Suppliers, Escalating calls where necessary to 3rd-line support, Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory.
, You will be required to travel to other offices as and when required.
Skills, Customer focussed and personal drive to deliver the best solutions , Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do, Good communicator on the telephone, through email, and face-to-face, Proven organisational skills, Diligent, attention to detail, Great team player with the ability to act on your own initiative when required, Ability and desire to learn about the systems we support, Enjoy solving problems, Ability to prioritise your own work loads and manage expectations, Calm and focused
Technologies
Knowledge and experience in the following is crucial, Windows Platforms - Windows 10/11, Server 2012, 2016, 2019, IT Hardware, Active Directory, PowerShell, M365 / Teams / SharePoint / OneDrive, Antivirus software, Intune Endpoint Manager , Cloud Based technologies (Azure / AWS), Autopilot, Cloud Based Telephony, ITSM Tools
Knowledge and experience in the following will be advantageous., Hyper V, VPN, RDP , Mobile devices - iPhone, iPad, Google Suite, Apple Business Management, Multi-Tenant administration, Experience in tenant migration
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £28000.00 per annum
Posted: 2024-04-15 16:16:08
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Job Title: Credit Controller Reporting To: Group Credit ManagerLocation: Remote/WilmslowHours of Work: 37.5Salary: £25k + BonusThe RoleAn opportunity has arisen for a Credit Controller to join our finance team based in Wilmslow.
Key Responsibilities, Chase payment of outstanding debts via telephone, letter, email, Re-instate & set up new direct debits , Resolve customer queries, Cash allocation, Admin duties including emailing copy invoices The Person, Knowledge and experience of credit control processes and procedures is essential, Transactional finance knowledge and understanding, Experience of Microsoft Word, Excel, Outlook, Professional attitude and persona, Positive outlook, Strong work ethic, Able to prioritise workload, Negotiation skills, Ability to communicate with clients and staff at all levels, Generate and maintain solid working relationships with customers and colleaguesAbout UsWe are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We are a nice bunch.
We don't do office politics or “that's not my job”.
We listen, support and take ownership.We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleagues' and client's experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase extra leave, pension contributions and more.
It's a great place to work because of the people we employ.
Fun and professional, we want likeminded individuals who love to love their job (no ‘mood hoovers' here thanks!) and want the Company to succeed.
So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £25000.00 per annum + + Bonus
Posted: 2024-04-12 16:45:33
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Creative Content Producer£25000 per annumHatfield, HertsClosing date for applications - 11th May. Hertfordshire Students' Union are looking for an enthusiastic and creative individual to join our Marketing team as a Creative Content Producer and become part of our fun and dynamic workplace.
This is a brand new role where you'll get to bring everything we do to life, making our media across all user touchpoints exciting and engaging.
You'll be capturing on-the-ground content that reflects student life and represents our student body, editing it for a range of different channels.
The photography & videography you create will not only showcase student engagement but drive it too.
While you'll be an independent Creative Content Producer, you'll get to work with a part-time Digital Content Creator, meaning you have someone to bounce ideas off and call on for support, all the while developing your management skills.
You'll both be a big part of our mini but mighty Marketing team.
We'll ask you to bring your biggest and best ideas to the table and, in turn, you'll have our full support.
Please click ‘Apply' to forward your CV along with a cover letter detailing why you are the right person for this role. ....Read more...
Type: Permanent Location: Hatfield, England
Start: ASAP
Salary / Rate: Up to £25000.00 per annum
Posted: 2024-04-11 08:45:08
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Community Events Coordinator £24500Hatfield, Herts We're a fast-paced team with a positive attitude that loves big ideas! We work on a diverse programme of events that range from Freshers' Fair, Diwali, Haunted Forest, Outdoor Cinemas, and everything in between.
This role will help you develop your communication, organisation, and event management skills but don't worry we'll be with you every step of the way! We're seeking an enthusiastic team player with excellent communication and organizational abilities to support with student-led events.
As a part of our Community Events Team, you will have the opportunity to liaise with student societies, assist with event logistics, and lead on a number of events.
Suitable candidates will be reviewed and invited to interview as and when applications are received, and the advert may be closed at any point.Please click ‘Apply' to forward your CV along with a cover letter detailing why you are the right person for this role. ....Read more...
Type: Permanent Location: Hatfield, England
Start: ASAP
Salary / Rate: Up to £24500.00 per annum
Posted: 2024-04-10 11:48:13
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Black Country Women's Aid Accommodation Services include; , 24-hour access refuge accommodation for victims of domestic abuse (women and children only), Dispersed accommodation for victims of domestic abuse - accommodation includes house in multiple occupation, blocks of flats and individual flats across the borough (women, children, male victims), Resettlement Support post departure from domestic abuse accommodation services, Access to BCWA Victim Safety Adviser post departure from domestic abuse accommodation services, Access to BCWA community services group activity , Safe house for victims of modern-day slavery in the National referral mechanism (women and children only.) , Dispersed accommodation for victims of modern-day slavery in the national referral mechanism - accommodation includes house in multiple accommodation, groups of flats and individual accommodation across the borough.
(women, children, male victims) , Access to Counselling Services (part of BCWA Community services) The Domestic Abuse Accommodation service: Black Country Women's Aid (BCWA) provides 24-hour emergency accommodation for victims of domestic violence and abuse in need of temporary safe accommodation.
The service manages and provides 41 units of accommodation in various locations of the Black Country, ranging from houses in multiple occupation, individual flats and houses, as well as group schemes.
The dedicated team provides bespoke, client-led support to empower survivors of abuse to gain confidence and make informed choices.
Job Role Job Title: Accommodation First Contact AdministratorLocation: SandwellPosition available: 1 full-time position (37.5 hours per week)Salary: £22,308Closing date: 30 April 2024BCWA reserve the right to close this advertisement early if sufficient applications are receivedAll interviews will be held via Microsoft Teams Is this you?We are looking for someone to join our team as first contact administrator, being a part of our central contact and administrative team within one of the accommodation sites, with experience in managing a high volume of calls, a timely response to all stakeholders, excellent interpersonal skills and efficient and organised administration.
It is from this first contact that the relationship with BCWA begins. The Role: The first contact administrator will coordinate effectively the referrals into BCWA accommodation services.
You will be required to provide a high-quality and efficient response to every call received this will include being responsible for delivering an effective system of first contact, care and support to victims of domestic violence and abuse this includes, gathering information regarding the victim/survivor and their circumstances effectively managing referrals and queries from partner agencies If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you. Click "Apply" to be emailed information about how to complete your application.Important information for all positions Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checksAs a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally.
To avoid discrimination we treat all job applicants equally.We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.ReferencesFollowing your interview, two employment references will be sought.
One of these should be your current or most recent employer.If you have finished full-time education and you have no employer reference, we will accept a reference from:, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank managerDBSAll positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: West Bromwich, England
Start: ASAP
Salary / Rate: Up to £22308.00 per annum
Posted: 2024-04-09 16:25:40
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Black Country Women's Aid Let us introduce ourselves… Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.
Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.
All services are client and needs-led.
Black Country Women's Aid Accommodation Services include; , 24-hour access refuge accommodation for victims of domestic abuse (women and children only), Dispersed accommodation for victims of domestic abuse - accommodation includes house in multiple occupation, blocks of flats and individual flats across the borough (women, children, male victims), Resettlement Support post departure from domestic abuse accommodation services, Access to BCWA Victim Safety Adviser post departure from domestic abuse accommodation services, Access to BCWA community services group activity , Safe house for victims of modern-day slavery in the National referral mechanism (women and children only.) , Dispersed accommodation for victims of modern-day slavery in the national referral mechanism - accommodation includes house in multiple accommodation, groups of flats and individual accommodation across the borough.
(women, children, male victims) , Access to Counselling Services (part of BCWA Community services) The Domestic Abuse Accommodation service: Black Country Women's Aid (BCWA) provides 24-hour emergency accommodation for victims of domestic violence and abuse in need of temporary safe accommodation.
The service manages and provides 41 units of accommodation in various locations of the Black Country, ranging from houses in multiple occupation, individual flats and houses, as well as group schemes.
The dedicated team provides bespoke, client-led support to empower survivors of abuse to gain confidence and make informed choices.
Job role Job Title: Accommodations Complex needs worker Positions available: 12-month fixed term (37.5 hours), based in SandwellSalary: £22,308 - £23,850Closing date: 30 April 2024All interviews will be held via Microsoft Teams Is this you? We are looking for someone who has experience of working with victims/survivors of domestic abuse on both one-to-one and in group work settings.
The successful candidate will have excellent interpersonal skills and the ability to engage with stakeholders and clients on all levels.The role: You will carry a caseload which includes all aspects of case management including, risk assessment, needs assessment, support planning, outcomes and case review.You will be required to provide a high-quality frontline service to victims of domestic abuse, whose needs are either not being met by existing services or not accessing existing services or not being accepted as referrals with the aim of providing a transition into mainstream services.If you are ambitious, outgoing and hardworking, we would love to hear from you.
Click "Apply" to be emailed information about how to complete your application.Important information for all positions Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.
It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.
Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The post holder must be female.
Employment checksAs a responsible employer we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally.
To avoid discrimination we treat all job applicants equally.We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK.
A copy of these will be taken.
Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially.
You may be refused an interview if you do not bring the correct documents with you.ReferencesFollowing your interview, two employment references will be sought.
One of these should be your current or most recent employer.If you have finished full-time education and you have no employer reference, we will accept a reference from:, a professional from your centre of study, for instance, a teacher, lecturer or headteacher, GP or health visitor, a character reference from a person who knows you, a civil servant from a government agency, a bank managerDBSAll positions are subject to DBS checks at the relevant level. ....Read more...
Type: Permanent Location: West Bromwich, England
Start: ASAP
Duration: 12 months
Salary / Rate: £22308.00 - £23850.00 per annum
Posted: 2024-04-09 16:22:15
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Employment Law ConsultantSalary: Up to £44,000 per annumLocation: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours available
Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored of the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…
We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!
If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with.
So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.
The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both!
We believe in a good work-life balance.
There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.
The role consists of:, You will work with our client to provide end-to-end telephone support for all their employee relation needs meaning you will be a contact for help with a wide range of HR and employment law subjects, including disciplinary and grievance, TUPE and redundancy., You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, chairing meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client.
AD HOC, Essentially, giving the clients the support, they need to keep their business compliant in the ever-changing world of HR and employment law!
The person:, Experience in providing advice on complex and varied HR and employment law issues, Experience in independently and impartially conducting meetings with employees, Be passionate about helping and supporting clients to achieve the needs of their business, Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential, Be self-motivated and able to work with autonomy, Actively committed to self-development
What you get from us?Working for Citation you will receive 25 days holiday, corporate gym membership discounts, private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more!
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: £40000.00 - £44000.00 per annum
Posted: 2024-04-08 10:15:01