-
Senior IT Account Manager
Job Title: Senior Account Manager
Industry: IT Managed Service
Location: Cardiff
Salary: £40-50k base + Car allowance - £100k OTE
Office working: Hybrid working 2-3 days per week in the office.
Role Overview
Our client is looking for an experienced IT Account Manager to join their sales team based in Cardiff.
The role will be to Account Manage 25-30 key clients within the private sector.
Your role will be to become a trusted partner for these companies and in turn understand and uncover the needs of each client individually.
Through this process you will be able to increase retention, upsell and cross sell the full suite of products applicable.
Account Managers are expected to travel to and from customer/prospective customer sites and are required to have a full UK Drivers licence.
Role duties:
Effectively generate and manage personal sales pipeline, leverage relationships and processes to support e.g.
account plans, planned visits.
To report and provide accurate and timely management information, activity reports and forecasts.
Able to lead customer meetings efficiently.
To gather requirements from prospective and current accounts, working with TDAs and product specialists to produce a solution that meets the customer's requirements.
Developing long-term working relationships/partnerships with prospective, new and key customer accounts- this includes creating and regularly reviewing account, strategic and go to market plans for prospective and current customers.
Work in partnership with our marketing team to generate effective sales campaigns.
Working in partnership with various internal teams and external vendors to meet goals and ensure customer satisfaction.
Create and execute key new business and business development initiatives to increase own sales pipeline- e.g., occasional cold calling, leverage vendor relationships, executing account expansion etc.
Arranging and attending customers meetings across the UK regularly
Respond to/prepare proposals- ensure that documentation (bids/tenders/proposals) are completed to the highest standard and meet deadlines,
Manage contract negotiations and renewals.
Deliver presentations both face to face and virtually.
Working to sales targets and KPI's
Promoting and selling technical solutions to customers with professionalism and enthusiasm
Carry out activities that enable sales specialist status for company Vendor Partnerships- e.g., certifications
Key requirements
Experience working for an MSP in an IT Solution Sales role
Strong business development (B2B) and commercial awareness skills
Excellent communication skills, professional in approach (presentation, verbal and written)
Excellent interpersonal, relationship building skills; confident building and managing effective relationships with stakeholders (e.g.
prospective/current Customers, Vendors)
Demonstrable experience of developing accounts and building/maintaining effective relationships with stakeholders (internal and external)
Proven achievement of generating business from existing accounts.
IT Industry knowledge- awareness of trends, products and services
Strong knowledge of social media platforms and channels
Experience of working to targets of £1Million plus and average order values of £100K+
Full UK driving licence
Completion of an enhanced DBS check will be required.
Strong negotiation, influencing skills
Benefits
In addition to a great salary and commission package this role comes with:
Private Medical Insurance
25 days holiday + bank holidays + option to purchase more + your birthday off
Company shares after 12 months in role
Flexible working
Consistent ongoing training
+ many more
For more information please don't hesitate to reach out directly on 03300 43 43 76. ....Read more...
Type: Permanent Location: Cardiff, Wales
Start: ASAP
Salary / Rate: £40000 - £50000 per annum + + Car Allowance + Commission (OTE £100k)
Posted: 2024-04-29 11:13:30
-
Job Title: Business Development Manager
Department: Sales
Reports to: New Business Sales Manager
Location: Solihull - M40 Corridor
Overview
We are recruiting for a Telecom & IT company based in the West Midlands who are actively looking for an experienced new business Business Development Manager.
Currently they are hiring for 2 positions 1x Telecom BDM & 1x IT BDM.
This is a hybrid role as the aim is to spend more time in front of clients than being in the office.
In addition to your self generation they also have an established inside sales team that will help provide appointments and qualified leads for you.
Key Objectives.
Identify and pursue new business opportunities within the telecommunications or IT sector, including targeting specific industry segments and key accounts.
Develop and execute a comprehensive business development strategy to achieve revenue and growth targets.
Conduct market research to identify potential clients, understand their needs, and tailor solutions to meet their requirements.
Build and maintain strong relationships with key decision-makers, stakeholders, and influencers within client organisations.
Prepare and deliver compelling presentations, proposals, and contract negotiations to secure new business opportunities.
Main Responsibilities
Meeting with prospective customers
Managing your sales pipeline
Preparing and delivering quotations for the company
Liaising with the customer, acting as the point of contact from sale to implementation
Coordinating with internal teams to ensure a smooth project roll out
Updating the internal CRM throughout
Lead generation calls to create new opportunities
Working closely with the Account Manager, during the hand-over stage (month 3)
Person Specification
The successful candidate will have a minimum of 2 years' experience selling telephony or IT solutions in a new business development role.
Benefits
£35,000 - £42,000 basic salary
Car Allowance
21 days holiday increasing to 26 days
Healthcare cashplan scheme
Employee Assistance Programme
Discounted gym membership
Employee discount scheme
Private medical care
Life Assurance
....Read more...
Type: Permanent Location: Solihull, England
Start: ASAP
Salary / Rate: £35000.00 - £42000.00 per annum + Great OTE and Car Allowance
Posted: 2024-04-11 10:55:04
-
2nd Line Support.
Salary - £27,000 - £30,000 Industry - IT Managed Service Provider Location - Bodmin (Cornwall) Duration - Permanent
The Company
We are working with a business whose mission is to provide businesses with exceptional, tailored IT and unified comms that are fit for purpose, exceed their clients' expectations and that their employees are proud of, and they do this by staying true to our core values.
They are looking for an experienced and ambitious 2nd line engineer to provide exceptional customer service and technical support to their clients throughout the Southwest and beyond.
They are looking for someone who can talk to the person as well as the computer, who's focused on making their clients better, can man the helpdesk, help and guide first line engineers and who wants to work in a company where they can continue to learn, grow and develop in their career.
Being on the 2nd Line of the service desk, naturally, you'll be a point of escalation for our 1st Line Engineers.
If they should be struggling to resolve something tricky, you'll be around to take over or lend a hand.
You should be someone junior members of the team can look up to, someone they can trust, and someone that is happy to share their knowledge and expertise with those around them.
They are looking for team players - not lone wolves.
Career Progression
In terms of career progression, our client have fantastic opportunities to work your way up from 2nd line to 3rd line or field engineer and further.
They are keen to work with you to achieve your goals and have training and personal development plans in place for all employees to ensure they are reaching their goals.
The Role
You will be assisting the team to:
Providing 2nd Line technical assistance to a range of businesses of different sizes, across different industries.
Acting as a point of escalation for 1st Line engineers, helping them with their understanding.
Assisting field engineers with your knowledge and experience and providing on-site support where required.
Researching and scoping a wide variety of projects and then putting them into play.
Help to manage and monitor the helpdesk, identify and troubleshoot issues, and perform necessary repairs or upgrades
Escalate support issues in a prompt and timely manner to 3rd line as required
Monitor security threats and vulnerabilities, implement security measures, and maintain compliance with data security regulations
Role Requirements:
A minimum of 2 years' experience working on a support desk or in an IT role
A full driving licence (access to a vehicle is not required, but beneficial)
Ability to work under pressure and manage own time on a busy helpdesk
Strong knowledge of Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD)
Good Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN)
Experience with onsite/offsite backup products and storage (including cloud storage)
Excellent customer service skills
Knowledge and experience of Windows Servers (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync)
Technical qualifications such as CompTIA A+ would be advantageous but not a requirement
About You:
You are someone that:
Is curious, inquisitive and has a real desire to learn more and progress with your career
Is ambitious, up for a challenge and has the drive to help an SME grow and push forward
Has a strong understanding of IT
Can translate complicated technical jargon into everyday language, everyone can understand
Is flexible with travel and willing to be on the helpdesk or out onsite
Has an excellent phone manner, is pleasant and approachable, and remains calm under pressure
....Read more...
Type: Permanent Location: Bodmin, England
Salary / Rate: £27000 - £30000 per annum
Posted: 2024-04-03 15:57:32
-
Pipefitter.
12 months pipefitting work in Weybridge Surrey initially on a private school throughout the school holiday but then onto other schools throughout Surrey.
You will be installing heat pumps which is all press fit.
CSCS card and DBS required.
The role will be a 40 hour week with ability for overtime.
Standard hand tools required anything specalised will be provided by the company.
Pay rates depending on experience.
Type: Contract Location: Weybridge, England
Start: ASAP
Duration: 12
Salary / Rate: £20 - £27 per hour
Posted: 2024-03-28 15:34:41
-
Job Title: CNC Machinist - Programmer, Setter & Operator Location: Pyle Salary: £19 per hour PAYE (£38,500 per annum) Duration: Temp to Permanent (12 weeks agency) Hours: Full time 39 hrs Monday - Friday
We are working with an engineering workshop who are actively looking for an experienced Machinist to operate and program CNC millers and lathes in their busy engineering workshop on the outskirts of Bridgend.
This vacancy provides an exciting opportunity to be part of a well-established and growing company that produces quality specialist machined fabrications from "one-offs" to batch production.
You would work mainly with metals, but you could also deal with composite materials and plastics.
Most of the parts you make would be for use on internal manufacturing and assembly.
Currently the majority of the workload is with Stainless and Mild steel however as a subcontractor this is always subject to change.
Successful candidate must also have experience of manual machining practices and aspects of production workshop engineering component manufacture.
Work comprises mainly of CNC milling but also some CNC lathe turning.
Your typical duties would include:
CNC Milling
CNC Turning
Hands on programming
General housekeeping
Checking that work meets quality and technical standards
Routine maintenance.
Would suit: Hands on experienced machinist with personal improving goals.
Starting salaries can be around £38,500 a year.
All figures quoted are intended as a guideline only the rate applied will be determined by ability and negotiated prior to agreed employment.
Required experience:
CNC Machinist: 3 years relevant experience.
Must be time-served
Siemens Shopmill / Shopturn experience is desirable.
Must be able to programme.
Must be able to read from engineering drawings.
....Read more...
Type: Permanent Location: Bridgend, Wales
Duration: Temp to Perm
Salary / Rate: Up to £38500 per annum
Posted: 2024-03-25 17:05:07