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Health and Safety Manager
Remote working / travel to some sites required in the North West.
Up to £45,000 per annum
Are you a Health and Safety professional with a passion for making a difference in the parking industry? Do you thrive in a fast-paced environment where you can make a real impact on the safety and well-being of others? If so, we have an exciting opportunity for you!
We are currently seeking a proactive Health and Safety Manager to join our existing team and you will play a crucial role in ensuring the highest standards of health and safety across our parking operations.
You will be responsible for:
- Developing and implementing robust health and safety policies and procedures.
- Conducting regular risk assessments and ensuring appropriate control measures are in place.
- Providing expert advice and guidance on health and safety matters to all levels.
- Ensuring compliance with all relevant legislation and industry standards.
- Investigating incidents and accidents and implementing measures to prevent recurrence.
- Carry out regular site inspections and audits to ensure EHS policies and procedures are being properly implemented.
- Ensure working practices are safe and comply with Company policy and relevant legislation.
- Conducting regular audits and inspections to identify areas for improvement.
- Keep records of site inspection / audit findings and produce reports that identify non-compliances and suggest improvements.
- Keeping up to date with new legislation and maintaining a working knowledge of all Health and Safety Executive legislation and any developments that may affect the parking/security/enforcement industry.
To be successful in this role, you will need to have:
- A minimum of 2 years' experience in a health and safety role.
- Relevant health and safety qualification (e.g., NEBOSH/IEMA).
- Excellent communication and interpersonal skills.
- The ability to work independently and make sound decisions.
- Strong analytical and problem-solving skills.
- A proactive and hands-on approach to health and safety management.
- Able to design and deliver presentations, produce written reports, and analyse data.
Why Choose Us?
- We prioritise employee development and growth.
- We offer a supportive and collaborative work environment.
We have a track record of promoting from within.
We understand the importance of succession planning for the long-term success of APCOA.
That's why we identify and nurture high-potential employees for future leadership roles.
Through mentorship, leadership training, and exposure to different departments, you'll be prepared to take on new challenges and responsibilities.
What we can offer you:
At APCOA your expertise is valued, and we recognise your dedication with a competitive salary that reflects your skills and contributions.
- Salary: £35,000 per annum.
- Hours: 37.5 hours per week, allowing you to maintain a healthy work-life balance.
- Annual Leave: 33 Days per annum (25+8 BH).
- Training and Development: Elevate your skills through ongoing training opportunities, ensuring you stay ahead in your field.
- Pension Scheme: Plan for the future with our comprehensive pension scheme, providing financial security as you embark on your career journey.
- Employee Discount Scheme: Enjoy exclusive discounts as our way of saying thank you for your hard work and dedication.
If you have a strong commitment to health and safety, excellent communication and IT skills, and the ability to manage your workload effectively, we want to hear from you! Apply now to join our team and make a positive impact on the health and safety of APCOA.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 21/11/2024
Salary / Rate: £45,000 Per Annum
Posted: 2024-11-21 12:21:04
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Parking Enforcement Officer - Richmond - Full time; 42.5 hours per week - £29,061.50 per annum
Do you enjoy working outdoors, helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 21
* and have a full UK Drivers License?
If the answer is "YES" then keep reading as we have new openings for someone who:
- Wants to have a positive impact on their local area
- Has excellent Customer Service skills and enjoys working with the public
- Has an interest in joining a reliable team, playing a key role in the local community
So, what can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
Yes, youll be issuing parking tickets, but you wont have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful information and advice.
- You will need excellent customer care skills, being able to speak to people in a friendly but effective way is a very important part of the role.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career.
We believe that working for Apcoa is great.
We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
Up to 28 days holiday per annum (includes BH)
Workplace Pension
Free Uniform
Access to Learning & Development
Employee Discount Scheme
Working 5 days of 7 as per rota
Shifts:
07:30am 17:00
09:30am 19:00
13:30pm 23:00
So, if you're the sort of person who enjoys being on the go, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch shortly
.
*Applicants must be over 21 for insurance purposes
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
'' ....Read more...
Type: Permanent Location: Twickenham,England
Start: 20/11/2024
Salary / Rate: £29,061.50 per annum
Posted: 2024-11-20 12:34:03
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The Role
Civil Enforcement Officer Louth- Full Time; 45 hours per week - £27,144 per annum
Driving Licence essential for this role.
Do you enjoy working outside? Would you like to have a positive impact on your local area? Are you over 18?
If you answered yes, then this may be the opportunity for you as we are recruiting Civil Enforcement Officers in Stamford.
Civil Enforcement Officers are an important part of the local community.
You will ensure that all drivers follow parking policies on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
What will you do? :
- Patrol public streets and local council car parks to ensure that car parking regulations are being followed.
- Record and issue Penalty Charge Notices.
- You will check parking meters and car park equipment and report damage or faults.
- Report defective signs and road markings, identifying and reporting abandoned vehicles.â¯
- You will explain policies to motorists and advise them about parking facilities.â¯
- Check tickets and attend to minor machine faults.
- Ensure car parks and their facilities are clean, tidy and satisfactory
Are you ready to create a positive impact in Louth?
What will you bring?
- Excellent customer service skills.
- You will have good spoken and written English and arithmetic skills.
- Strong communication skills.
- You will have experience or the desire to work outdoors.
- Resilience as you could be walking quite long distances on patrol.
- You will hold a Full UK Drivers Licence - Essential.
At APCOA, we recognise the devotion and hard work of our officers and are always thinking of new ways to reward them! Some of the benefits of the position are:
£11.60 per hour
5 shifts per week (4 during daytime hours and 1 finishing at 9:30 pm latest)
Up to 28 days annual leave (including Bank Holidays)
Workplace Pension
Training and Development
Opportunity for Career Development
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer an inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Louth,England
Start: 15/11/2024
Salary / Rate: £27,144 per annum
Posted: 2024-11-15 15:15:04
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The Role
Operations Support Manager - Hillingdon - Full-Time 42.5 hours per week - £32,500 per annum
Do you have experience as a manager/supervisor?
Do you have good people management skills?
Do you have a full clean driving licence?
As a market frontrunner in the Parking industry, we pride ourselves on offering tailor-made solutions to clients and offering excellent customer service to our car park users and members of the public.
An opportunity has arisen for an operations support manager to work on the streets directing and managing a team in the Hillingdon area.
Your role is to ensure operational requirements and service level agreements are met throughout all aspects of the contract.
What will you do?
- You will manage your on-street team of staff.
- Communicate effectively and lead from the front
- Work on-street with your team to ensure staff are effectively deployed
- Motivate, praise and develop your team
- Make recommendations to management on service/operational issues
- Set objectives, conduct appraisals and identify training needs for operational staff
- You will identify and assist in the development of new business within the contract
What will you bring?
- You will need to have 2 years minimum management experience/supervisor experience or equivalent level of training
- Be able to demonstrate excellent people management skills including coaching, training and recruiting
- Experience working within a client facing role with good commercial acumen
- Experience of monitoring KPIs
- A good knowledge of Microsoft Office
- Hold a Full clean Drivers Licence
What can we offer you? :
£32,500 per annum
42.5 hours per week
28 days holiday per year (including Bank Holidays)
Pension scheme
Training & Development opportunities
Employee Discount scheme
Does this sound like you? If you think you are right for the role please apply now.
Focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a inspiring work atmosphere where successes are shared.
With interesting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work
'' ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 15/11/2024
Salary / Rate: £32,500 per annum
Posted: 2024-11-15 15:14:04
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The Role
Processing Centre Administrator Dingwall - Full-Time; 40 hours per week - £23,795.20 per annum.
Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?
Are you able to work weekends?
If you answered yes, then this may be the opening for you!
Here are some of the Responsibilities you will have in the role, but no limited to;
Reviewing CCTV images of cars parked in violation of local site rules.
Validate Penalty Charge Notices (PCNs) including potential fines versus approved user and exemption lists.
Undertake check-ups of vehicle ownership through the DVLA.
Create and post statutory notice letters to members of the public.
Coordinate of first line appeals and debt recovery to the point of being passed to a third-party stakeholder.
Scan of inbound post from members of the public.
Interpret enabling legal code of practice.
Be the first line for the managing of complaints.
Ensure process to apply Discounts and Exemptions are working correctly.
Monitor payment status of Penalty Charge Notices.
Complete Payment Management actions such as Refunds, Transaction Reversals and Redress Payments.
Utilise software programs such as Parkway and FGL.
What will you bring?:
- Excellent documentation skills.
- The skill to work in an clerical setting.
- Have a keen eye for detail.
- Excellent written and verbal communication skills.
- The talent to learn new subjects and absorb new info.
- Be eager to acquire new knowledge of computer systems.
- The skill to multitask and adapt to change with minimum direction.
- Have experience of working in the parking industry is desired but by no means essential.
*Full accredited training will be provided to all successful applicants
*
Are you looking to build a career?
There is prospect for progression within the role as it's projected the Processing Centre will grow over the next 12 months and beyond.
We are looking for applicants that are seeking to develop their skills alongside this predicted growth.
What can we offer you?
- £23,795.20 per annum
- 40 hours per week, working pattern is Mon to Fri but one Saturday every month.
- 5.6 weeks annual leave per annum rising to 6.6 weeks with long service
- Pension scheme
- Employee of the month award scheme
- Employee discount
- Award winning Training and Development
Does this sound like the role for you? Please apply now!
We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business.
We offer a inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Dingwall,Scotland
Start: 15/11/2024
Salary / Rate: £23,795.20
Posted: 2024-11-15 15:12:04
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The Role
Environmental Enforcement Officer - Bromley - Full-Time; 42.5 hours per week - £14.00 per hour / £30,940 per annum
FULL UK DRIVING LICENCE REQUIRED
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have a Full Clean UK driving licence?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environment Enforcement Officer?
Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.
So, what can you expect as an EEO?
As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.
What will you do?
- Monitor and enforce laws within Bromley, make enquiries and pursue action where appropriate.
- Examine reports of littering, fly tipping and dog fouling and other similar offences.
- Be able to issue Fixed Penalty Notices for offences where appropriate.
- Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.
- Record witness statements and conduct interviews under caution when required.
- Validate and verify personal details of offenders.
- And finally, build good working relations with key investors and other agencies including the Police.
What will you bring?
- Experience of enforcement work (including security work) preferred
- Knowledge of green services such as cleansing, and waste collection is desired.
- Be able adapt and engage with different audiences and work as part of a team.
- Be able to deal with complaints and resolve complex issues.
- Enthusiasm and a positive can do attitude to work.
- A full clean driving licence.
So, could this role be for you?
Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area!
Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer:
- £14.00 per hour
- 42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts
- 28 days annual leave includes 8 Bank Holidays
- Training and Promotion
- Employee Discount Scheme
- Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Bromley,England
Start: 15/11/2024
Salary / Rate: £30,940 per annum
Posted: 2024-11-15 15:09:04
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The Role
School Crossing Patrol - (Lollipop person) - Part-Time - £11.44 per hour.
The school you will be posted at is Churchfields Primary School, Churchfields Rd, Beckenham BR3 4QY
Part-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
- Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 16:00; term time only)
- Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means no worries about not being paid during the school holidays!
This role is based outside Churchfields Primary School helping the students and their families get to and from school safely
Are you looking for a few hours a week? Some extra money?
Are you friendly and reliable? Willing to work outdoors in all weathers to ensure the safety of families?
Do you care about your community and have a little time to spare?
The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.
What will you do?
- Ensure the safety of families crossing the road at an assigned point on their journey to and from school.
- Operate hazard warning signs as appropriate.
- Control and direct traffic as appropriate.
- Maintain control over families who are awaiting instructions to cross.
- Use all uniform and equipment provided for personal safety and for the safety of families and other road users.
- Frequently assess the risks that come with the crossing site to detect any problems.
- Report problems and defects to manger.
You will be offered:
- Full training
- Full uniform
- Payment made throughout the year
This role is subject to an enhanced Disclosure Barring Check (DBS).
Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Beckenham,England
Start: 15/11/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-11-15 15:07:03
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School Crossing Patrol - (Lollipop person) - Part-Time - £11.44 per hour.
The school you will be posted at is Hayes Primary School, George Ln, Hayes, Bromley BR2 7LQ
Part-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
- Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 16:00; term time only)
- Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means no worries about not being paid during the school holidays!
This role is based outside Hayes Primary School helping the students and their families get to and from school safely
Are you looking for a few hours a week? Some extra money?
Are you friendly and reliable? Willing to work outdoors in all weathers to ensure the safety of families?
Do you care about your community and have a little time to spare?
The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.
What will you do?
- Ensure the safety of families crossing the road at an assigned point on their journey to and from school.
- Operate hazard warning signs as appropriate.
- Control and direct traffic as appropriate.
- Maintain control over families who are awaiting instructions to cross.
- Use all uniform and equipment provided for personal safety and for the safety of families and other road users.
- Frequently assess the risks that come with the crossing site to detect any problems.
- Report problems and defects to manger.
You will be offered:
- Full training
- Full uniform
- Payment made throughout the year
This role is subject to an enhanced Disclosure Barring Check (DBS).
PLEASE NOTE THIS ROLE WILL BEGIN IN MID OCTOBER.
Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Bromley,England
Start: 15/11/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-11-15 15:04:04
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Security Officer Luton & Dunstable University Hospital Full Time- 40 Hours Per Week - £23,859.26 Per Annum
Are you a security focused person?
Do you like working outdoors?
Do you have an SIA license?
If you answered yes, then read on!
An exciting prospect has arisen for someone that enjoys working with people.
You will provide a safe and secure atmosphere around Luton & Dunstable University Hospital.
You will be a flexible person, open to doing a variety of shifts.
The security function is provided all year round, so if you are flexible with your shifts then we need you!
What you'll do
- You will make sure life threatening situations do not occur, e.g., Fire, floods, chemical and gas leaks.
Etc.
- You will oversee the protection of all hospital property and assets.
- You will be in charge of the protection from loss, waste theft, breach of privacy and abuse of property.
- You will oversee the prevention of detection of crimes, which includes criminal damage, deception, theft, trespass and any other public order offences.
- You will manage parking enforcement and traffic at the hospital.
- You will patrol the site both inside and outside.
What you'll bring:
- You will have a current SIA license
- You will have excellent communication skills, both oral and written.
- You will have knowledge of Health and Safety.
- You will have strong customer service skills.
Does this sound like the next step for you? Then click apply today!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Luton,England
Start: 14/11/2024
Salary / Rate: £23,859.26 Per Annum
Posted: 2024-11-14 00:41:04
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Security Officer - St Mary's Hospital - Isle of Wight - £12.55 Per Hour
Do you have an SIA license?
Do you have good customer service skills?
If this sounds like you, then keep reading!
We are currently looking for security officers to join our team based in the Isle of Wight at St Mary's Hospital.
You will patrol the area ensuring the safety and security of the site and site users.
What you will do:
- You will ensure the safety and security of the Security Team, all customers and the property.
- You will frequently patrol and physically check all areas of site, both internal and external.
You will be ensuring that all areas are secured as per site instructions using patrol logging system.
- You will physically check all buildings to ensure doors and windows are secured as required.
- You will check expressly named rooms and all areas for fire or fire hazards.
- You will undertake checks and searches of individuals or vehicles entering or leaving the site when requested.
This must be done in a sensitive manner.
- You will keenly report possible break-ins, vandalism, theft, or other incidents, right away to the Team Manager or emergency services .
What you'll bring:
- SIA Security guard licence.
- Background in a Security Role.
- Reliable and conscientious attitude to work, including a proactive nature.
- Good customer service and communication skills.
Does this sound like you? Click apply now!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Contract Location: Newport,England
Start: 14/11/2024
Salary / Rate: £12.55 Per Hour
Posted: 2024-11-14 00:36:04
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Client Operations Manager East Midlands Railway
£35,000 Per annum
Are you an experienced Operations Manager with excellent Communications skills?
We are looking for an organized person who is Client & Customer focused.
We are looking for a Client Operations Manager to play a vital part in all client communications by identifying, establishing and maintaining positive business relationships, whilst ensuring operational standards are being achieved and adhered to in line with our individual clients requirements and expectations.
Key Responsibilities:
- Produce operational reviews to allow the analysis of trends and to introduce best practice across the contract
- Ensure specified response times are met, in accordance with contractual and local agreements
- Establish and maintain strong internal and external stakeholder partnership
- Resolve all operational problems within the scope of the contract and prepare responses within established timeframes, to all service complaints and contractual issues raised
- Monitor contract performance and implement measures to improve areas of poor performance
- Carry out regular continuous improvement audits of all operational procedures
- Manage and continuously improve the SLA performance of the service provided by APCOA
- Assist and support the client in the examination of pertinent information to determine the accuracy of customer/client complaints
- Establish and maintain Planned Preventative Maintenance (PPM) schedules to ensure all car park equipment is fully maintained and operational
What we are looking :
- Minimum 2 years management experience
- Strong commercial acumen
- Experience of monitoring SLAs
- Excellent interpersonal skills with the ability to build and maintain positive working relationships
- Previous experience communicating professionally with external stakeholders
This role offers a competitive package that rewards performance and encourages growth, supporting you in making a meaningful impact on our clients success.
Why join us:
- A dynamic and collaborative working environment
- Opportunities for professional development
- 25 Days Annual Leave per annum
- Company Pension Scheme
This role offers a rare opportunity to shape the future of Parking and make a measurable impact on client satisfaction and business growth. Youll work in a collaborative environment where innovation is encouraged, and client success is paramount.
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Nottingham,England
Start: 14/11/2024
Salary / Rate: £35,000 per annum
Posted: 2024-11-14 00:13:03
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Customer Service Taxi Rank Agent - Heathrow Airport - £13.15 per hour - Full-time
Do you have excellent customer service skills? Do you want to work at Heathrow? Are you a team player?
If you answered yes to these questions, then read on!
Due to an expansion of our services at Heathrow airport, an exciting prospect has arisen for Customer Services - Taxi Rank Agents. You will be the face of our business, bringing outstanding customer service within the Airport sector.
You will join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you will join a company that takes pride in its people.
As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.
You will get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying:
Your key duties will include:
- As the first point of contact, rank agents are responsible for the processing of passengers and establishing destinations.
- Liaise with the Taxi Feeder Park to confirm driver validity as and when necessary.
- Issue Local Journey Tickets and answer passenger and driver queries clearly and precisely.
- Be responsible for Badge and Licence checks on the rank, reporting any anomalies.
- Be proactive and security conscious reporting any unattended packages/parcels.
- Use the Hand Held Unit to confirm taxis should be on the ranks and correctly record LJ/ FFS during periods of peak demand.
- Dealing with passengers with oversize, 2 cab etc luggage requirements.
- Knowledge of Abstract of Laws and Heathrow Airport Bylaws (full training will be given).
- Learning fully the destinations and issuing Local Journey Tickets, Fares Fair Zones A, B & C (full training will be given.
What you'll bring: - Flexibility to work in all areas of Heathrow across the business.
- Willingness to work overtime should the need arise.
- Good command of the English language.
- Excellent Customer Service skills.
- Ability to use a two-way radio (Training will be given).
- Must be able to work as part of a team and also lone working.
- Knowledge of Heathrow Airport plus local area would be an advantage.
- Driving licence preferable but not necessary.
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We'll ensure you are rewarded for all your hard work, which is why we offer a benefits package which includes but is not limited to:
What we'll offer you:
- 42 hours per week- 4on/4 off including Day's, Nights, Weekend and bank holiday's (Shift's of 07:30-19:30/19:30-07.30)
- £13.15 per hour or £28719.60 per annum.
- Training and development
- Pension
- Employee discount scheme
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Hounslow,England
Start: 13/11/2024
Salary / Rate: £13.15 Per Hour
Posted: 2024-11-13 21:42:04
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Health and Safety Manager
Remote working / travel to some sites required in Southeast area.
Up to £45,000 per annum
Are you a Health and Safety professional with a passion for making a difference in the parking industry? Do you thrive in a fast-paced environment where you can make a real impact on the safety and well-being of others?
If so, we have an exciting opportunity for you!
We are currently seeking a proactive Junior Health and Safety Manager to join our existing team and you will play a crucial role in ensuring the highest standards of health and safety across our parking operations.
You will be responsible for:
- Developing and implementing robust health and safety policies and procedures.
- Conducting regular risk assessments and ensuring appropriate control measures are in place.
- Providing expert advice and guidance on health and safety matters to all levels.
- Ensuring compliance with all relevant legislation and industry standards.
- Investigating incidents and accidents and implementing measures to prevent recurrence.
- Carry out regular site inspections and audits to ensure EHS policies and procedures are being properly implemented.
- Ensure working practices are safe and comply with Company policy and relevant legislation.
- Conducting regular audits and inspections to identify areas for improvement.
- Keep records of site inspection / audit findings and produce reports that identify non-compliances and suggest improvements.
- Keeping up to date with new legislation and maintaining a working knowledge of all Health and Safety Executive legislation and any developments that may affect the parking/security/enforcement industry.
To be successful in this role, you will need to have:
- A minimum of 2 years' experience in a health and safety role.
- Relevant health and safety qualification (e.g., NEBOSH/IEMA).
- Excellent communication and interpersonal skills.
- The ability to work independently and make sound decisions.
- Strong analytical and problem-solving skills.
- A proactive and hands-on approach to health and safety management.
- Able to design and deliver presentations, produce written reports, and analyse data.
Why Choose Us?
- We prioritise employee development and growth.
- We offer a supportive and collaborative work environment.
We have a track record of promoting from within.
We understand the importance of succession planning for the long-term success of APCOA.
That's why we identify and nurture high-potential employees for future leadership roles.
Through mentorship, leadership training, and exposure to different departments, you'll be prepared to take on new challenges and responsibilities.
What we can offer you:
At APCOA your expertise is valued, and we recognise your dedication with a competitive salary that reflects your skills and contributions.
- Salary: £35,000 per annum.
- Hours: 37.5 hours per week, allowing you to maintain a healthy work-life balance.
- Annual Leave: 33 Days per annum (25+8 BH).
- Training and Development: Elevate your skills through ongoing training opportunities, ensuring you stay ahead in your field.
- Pension Scheme: Plan for the future with our comprehensive pension scheme, providing financial security as you embark on your career journey.
- Employee Discount Scheme: Enjoy exclusive discounts as our way of saying thank you for your hard work and dedication.
If you have a strong commitment to health and safety, excellent communication and IT skills, and the ability to manage your workload effectively, we want to hear from you! Apply now to join our team and make a positive impact on the health and safety of APCOA.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 13/11/2024
Salary / Rate: £45000
Posted: 2024-11-13 12:35:05
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Client Account Manager Up to £50K
Midlands/Northampton Home based/remote with travel to sites.
APCOA
Are you a proactive, driven Account Manager with a passion for delivering exceptional client experiences and innovative solutions?
Were looking for a Client Account Manager to lead our retail & educational parking operations to enhance customer parking journeys and maximise revenue opportunities.
This is an ideal role for a skilled Account Manager ready to bring creativity, leadership, and strategic insight to a dynamic and client-centric environment.
Key Responsibilities:
- Build and maintain strong relationships with our client portfolio aligning their vision and aspirations to deliver tailored parking solutions that enhance the customer experience.
- Proactively identify, evaluate, and implement new opportunities to support and improve the customer parking journey across both sectors, including cutting edge parking systems to meet evolving customer needs.
- Source, negotiate and manage all third-party concession agreements to expand our parking offerings, add value and increase revenue potential.
- Establish and nurture partnerships with third-party suppliers to enhance operational capabilities and support the smooth running of parking services.
- Resolve all operational and commercial problems within the scope of the contract and prepare responses within established timeframes to service complaints and contractual issues raised.
Generate client reports that provide actionable insights, helping clients understand metrics and key areas for improvement.
- Develop, present, and manage contract budgets.
Collaborate with stakeholders to create innovative proposals, demonstrating value and aligning with our clients objectives.
- Collaborate with IT to maintain a reliable registration platform, promptly reporting issues to ensure smooth operations.
What were looking for:
2+ years Account Management, ideally within a parking or customer focused, SLA/KPI driven environment.
Proven track record in leading teams, inspiring performance and driving continuous improvement in a client service setting.
A self starter with a knack for developing creative solutions and proactively seeking new ways to exceed client expectations.
Ability to use data to inform strategy, generate insights and deliver compelling client reports and proposals.
Skilled in negotiation and managing third party agreements to align with both client and business objectives.
Package and Benefits:
This role offers a competitive package that rewards performance and encourages growth, supporting you in making a meaningful impact on our clients success.
Competitive salary and Bonus: Car allowance: £46,000 pa plus Discretionary Bonus
Car Allowance: £4000 per annum
Comprehensive benefits: Including pension scheme & healthcare and employee discount scheme
Professional development: Opportunities for training and career advancement
Flexible working: Options to support work-life balance
Generous holiday allowance: 25 days holiday
Why join Us:
This role offers a rare opportunity to shape the future of Parking and make a measurable impact on client satisfaction and business growth. Youll work in a collaborative environment where innovation is encouraged, and client success is paramount.
If youre ready to take your career to the next level and lead impactful, client centred projects, wed love to hear from you, so APPLY today to be part of a forward-thinking team committed to delivering exceptional client and customer parking experiences!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Northampton,England
Start: 12/11/2024
Salary / Rate: Up to £50,000 Per Annum
Posted: 2024-11-12 14:35:04
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Car Parking Attendant -Richmond - full-time - £29061.50 a year
Do you enjoy working outside?
Do you have excellent customer service skills and enjoy helping people?
Working on our Richmond Council contract you will form part of the parking team operating primarily across Richmond's car parks.
You will be an integral part of our team, offering first-class customer service to all users of the car park whilst ensuring the parking rules are adhered to for all users.
What can you except from being a Parking Attendant?
- Help resolve customers concerns, patrol the car park, deter crime, and implement traffic control measures.
- Maintain site cleanliness, safety, whilst delivering continuous improvement in all these areas
- Meet and exceed were ever possible the safety, security and service of the car park customers, our client, and the property.
- Ensure a consistently high level of customer service, to effectively resolve customers problems on site wherever possible
- Carry out first line maintenance of payment machines, and other company equipment
- Assist with revenue transfers and maintain records revenue movement
What you'll bring:
- Excellent customer service skills
- Basic computer skills
- Knowledge of health and safety requirements
- A reliable and responsible attitude to work, including ability to be proactive
We provide full training along with excellent career progression. Many of our current managers started out with us as foot patrol officers, so this could be a great place for you to start your career!
Here's an example of the current benefits on offer!
- £29061.50 per annum
- Shift pattern 5 days out of 7
- Training and Development
- Employee discount scheme
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work.
'' ....Read more...
Type: Permanent Location: Twickenham,England
Start: 12/11/2024
Salary / Rate: £29,061.50
Posted: 2024-11-12 09:42:04
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Civil Enforcement Officer - Redbridge- Full-time; 40 hours a week - £27,352 per annum + mobile allowance
Do you enjoy working outside?
Do you have customer service experience?
Bases in IG2 and E18 postcodes
if the answer is "YES" then keep reading!
We have new openings for someone who:
- Wants to have a positive impact on your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- Has interest in joining a reliable business and team, playing a key role in your local community.
As a Mobile Enforcement Officer, you will patrol the area on a moped, enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving and ensuring public safety.
Driving licence or CBT License is preferred, can be trained on CBT if required.
So, are you our next hire?
- You will have excellent customer care skills.
Being able to speak to people in a friendly but effective way is a very important part of the role!
- You will patrol public streets and council car parks on a company moped or in a car to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- You will report any defects to street furniture, such as signs and road markings.
Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career.
We are always thinking of creative ways to give more to our employees.
What are some of the current benefits on offer to you?
- £27,352 annual salary + mobile allowance
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
40 hours per week | Working 5 days of 7 as per rota
If this sounds like an opening for you then apply now and one of our team will be in touch very soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential. ....Read more...
Type: Permanent Location: Redbridge,England
Start: 11/11/2024
Salary / Rate: £27,352 per annum
Posted: 2024-11-11 13:26:03
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School Crossing Patrol - (Lollipop person) - Part-Time - £11.44 per hour.
The school you will be posted at is Warren Road Primary School, Warren Rd, Orpington BR6 6JF
Part-Time - £11.44 per hour - Please read carefully the details below, before applying as you need to live locally.
- Monday to Friday - 10 hours a week.
2 hours per day before and after school.
(between 08:00 to 09:00 and 15:00 16:00; term time only)
- Salary - £11.44 per hour or £4999.28 per annum. Although this role is only working term times, the salary will be split across 12 months.
This means no worries about not being paid during the school holidays!
This role is based outside Warren Road Primary School helping the students and their families get to and from school safely
Are you looking for a few hours a week? Some extra money?
Are you friendly and reliable? Willing to work outdoors in all weathers to ensure the safety of families?
Do you care about your community and have a little time to spare?
The role of a School Crossing Patrol officer is to ensure the safety of students and families waiting to cross the road or crossing.
This takes place at a specific point around school hours.
You will make the road safer for all users, making sure cars are stopped at appropriate times.
What will you do?
- Ensure the safety of families crossing the road at an assigned point on their journey to and from school.
- Operate hazard warning signs as appropriate.
- Control and direct traffic as appropriate.
- Maintain control over families who are awaiting instructions to cross.
- Use all uniform and equipment provided for personal safety and for the safety of families and other road users.
- Frequently assess the risks that come with the crossing site to detect any problems.
- Report problems and defects to manger.
You will be offered:
- Full training
- Full uniform
- Payment made throughout the year
This role is subject to an enhanced Disclosure Barring Check (DBS).
Does this sound like something for you? Click "apply" now and one of our team will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. We offer a motivating work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
....Read more...
Type: Permanent Location: Orpington,England
Start: 07/11/2024
Salary / Rate: £4999.28 per annum.
Posted: 2024-11-07 10:21:03
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Civil Enforcement Officer Sleaford- Full Time; 45 hours per week - £27,144 per annum
Driving Licence essential for this role.
Do you enjoy working outside? Would you like to have a positive impact on your local area? Are you over 18?
If you answered yes, then this may be the opportunity for you as we are recruiting Civil Enforcement Officers in Sleaford.
Civil Enforcement Officers are an important part of the local community.
You will ensure that all drivers follow parking policies on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
What will you do? :
- Patrol public streets and local council car parks to ensure that car parking regulations are being followed.
- Record and issue Penalty Charge Notices.
- You will check parking meters and car park equipment and report damage or faults.
- Report defective signs and road markings, identifying and reporting abandoned vehicles.â¯
- You will explain policies to motorists and advise them about parking facilities.â¯
- Check tickets and attend to minor machine faults.
- Ensure car parks and their facilities are clean, tidy and satisfactory
Are you ready to create a positive impact in Louth?
What will you bring?
- Excellent customer service skills.
- You will have good spoken and written English and arithmetic skills.
- Strong communication skills.
- You will have experience or the desire to work outdoors.
- Resilience as you could be walking quite long distances on patrol.
- You will hold a Full UK Drivers Licence - Essential.
At APCOA, we recognise the devotion and hard work of our officers and are always thinking of new ways to reward them! Some of the benefits of the position are:
£11.60 per hour
5 shifts per week (4 during daytime hours and 1 finishing at midnight)
Up to 28 days annual leave (including Bank Holidays)
Workplace Pension
Training and Development
Opportunity for Career Development
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer an inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Sleaford,England
Start: 07/11/2024
Salary / Rate: £11.60 per hour
Posted: 2024-11-07 09:27:04
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Senior Civil Enforcement Officer - Southwark - Full-time 42.5 hours per week, 5 days out of 7 - £30203.40 per annum
Do you have supervisory experience? Have you led a team of people? Are you well organised? Do you have a Full Clean UK Driving Licence?
An exciting opportunity has arisen for a Senior Parking Enforcement Officer in Southwark. Civil Enforcement Officers are responsible for ensuring that all drivers follow parking regulations on public streets and in car parks.
They are an important part of keeping our roads moving and ensuring public safety. This role will be to assist in managing a team of Civil Enforcement Officers, enforcing regulations as directed under the Traffic management Act (TMA) 2004.
What will you do?:
- Ensure all known and agreed policies are followed setting a good example.
- You will make sure the correct number of Civil Enforcement Officers are deployed as per agreed service levels and contractual conditions.
- Ensure all Request for Actions are commenced and managed effectively.
- You will review, monitor, supervise and direct staff according to contract requirements.
- Train all staff in aspects of their job and in Health and Safety.
- Conducting back to work interviews and maintaining attendance levels within your teams.
- To cascade information to all members of staff and maintain good communications throughout the contract.
- To prepare reports as required by contract management.
- Ensure overall client approval and attend training courses where required.
- To ensure contract standards and quality are maintained at all times.
What will you bring?:
- At least one years experience of working in a managing role, in a parking or customer services industry.
- Experience with the traffic management act 2004 and other parking legislation.
- Aptitude to organise and motivate large numbers of contract staff.
- Creation of reports.
- Excellent personal skills with the competence to build and maintain positive working relationships.
- Excellent problem-solving skills.
- A Full Clean UK driving licence
What is on offer to you?:
- £30203.40 per annum
- 42.5 hours per week
- 20 days holiday plus 8 Bank Holidays
- Training and Development
- Pension Scheme
Must be 18 or over with a Full UK driving licence to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: London,England
Start: 07/11/2024
Salary / Rate: £30203.40 per annum
Posted: 2024-11-07 09:22:03
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Customer Service Agent - Uxbridge - Full Time; 40 Hours per week - £24,000 per annum
- Hours Mon- Fri 8.30 to 17.30
Do you want to work in a role where every day is different?
Do you want to learn new skills and be part of a large diverse team?
Do you have great communication and admin skills?
We are looking for a Customer Service Agent to provide a high standard of service to our On-Street/ Hillingdon environmental contracts.
You will be working as a multi-functional and flexible member of the team, capable of working effectively in a multi-contract environment
Is this a role that is of interest to you? if so, then please read further.
What will you do?:
- Carry out all tasks according to the given contract processing procedure and guidelines (in line with relevant Government Legislation)
- Undertake administrative tasks in relation to the given contract(s) to help ensure that all KPIs and SLAs are met.
- Use knowledge of processes, legislation to effectively advise all customer of the correct process/outcome.
- Ensure that your workload is prioritised.
- Handle telephone calls professionally and in line with the laid down expected Service Level
- To represent the company and ensure company standards and quality are always maintained
What will you bring?:
- The knack to show attention to detail and be precise.
- The demonstration of precise time management skills.
- Be an excellent communicator with customer service skills and technical skills.
- Show a high level of competence with Microsoft Office Programs.
- Be able to prioritise and demonstrate strong organisational skills.
- Be discreet and handle confidential material.
What is on offer to you? :
40 hours per week
£24,000 per annum
Hours Mon- Fri 8.30 to 17.30
Training and Development
Employee Discount Scheme
Pension Scheme
If this sounds like the role for you, please apply now and a member of the recruitment team will be in touch.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
....Read more...
Type: Permanent Location: Uxbridge,England
Start: 07/11/2024
Salary / Rate: Salary £24,000 per annum
Posted: 2024-11-07 09:18:03
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Mobile Civil Enforcement Officer - Walsall - Full Time; 40 Hours per week - £26,915.20 per annum
Full Clean UK Driving Licence Required
Do you hold a full and clean UK driving licence?
Would you enjoy working outdoors?
Do you want to make a difference in your local area?
Shift Pattern: You will be working shifts; 5 days out of 7, between 07:00 - 22:00 as per rota.
Our Civil Enforcement Officers are an important part of keeping the local area safe.
You will ensure that all drivers follow parking rules on public streets and in car parks.
Civil Enforcement Officers patrol assigned areas to ensure the neighbourhood stays safe and clean
What will your duties be?
- Enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
- Record, report and take appropriate action on any defects found in street furniture or any suspicious vehicles in accordance with local procedure.
- Represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.
- Use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
- Attend when needed judgment hearings to give endorsing material in connection with contested PCNs
- Report all issues and PEN's issued to your supervisor at the end of each shift.
What will you bring?
- Good written and spoken English
- Excellent customer service skills
- A willingness to work outside in all weather conditions
- A full UK driving licence
In return for your hard work, we are offering:
- 20 days annual leave plus 8 bank holidays (pro rata)
- Pension scheme Uniform provided.
- Training and development prospects
- £12.94 per hour / £26,915.20 per annum
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
....Read more...
Type: Permanent Location: Walsall,England
Start: 07/11/2024
Salary / Rate: £26,915.20 per annum
Posted: 2024-11-07 09:16:04
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Civil Enforcement Officer - Richmond - Full time; 42.5 hours per week - £29,061.50 per annum
Do you enjoy working outdoors, helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18 and have a full UK Drivers License?
If the answer is "YES" then keep reading as we have new openings for someone who:
- Wants to have a positive impact on their local area
- Has excellent Customer Service skills and enjoys working with the public
- Has an interest in joining a reliable team, playing a key role in the local community
So, what can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
Yes, youll be issuing parking tickets, but you wont have targets as this job is about creating a positive impact on the local community.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful information and advice.
- You will need excellent customer care skills, being able to speak to people in a friendly but effective way is a very important part of the role.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers themselves, so this could be a great place to start your career.
We believe that working for Apcoa is great.
We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
Up to 28 days holiday per annum (includes BH)
Workplace Pension
Free Uniform
Access to Learning & Development
Employee Discount Scheme
Working 5 days of 7 as per rota
So, if you're the sort of person who enjoys being on the go, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch shortly
.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential. ....Read more...
Type: Permanent Location: Twickenham,England
Start: 07/11/2024
Salary / Rate: £29,061.50 per annum
Posted: 2024-11-07 09:07:04
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Car Park Attendant - Westgate Shopping Centre in Oxford - Full Time 12 Hour shifts - £11.44 per hour
Do you enjoy working with the public?
Do you have good customer service skills?
If you answered yes, then this may be the role for you!
Parking Attendants are a crucial part of our teams.
You will form part of the parking team operating at the Westgate Shopping Centre in Oxford.
You will be ensuring all users of the car park are doing so in a respectful and appropriate manner.
What will you do?
Resolve customers concerns, patrol the car park, deter crime, and implement traffic control measures.
You will be maintaining the agreed standards of site cleanliness, safety, whilst delivering continuous improvement in all these areas
Meet and exceed wherever possible the safety, security and service of the car park, customers, clients, and the property.
Ensure a reliably high level of customer service, to effectively resolve customers problems on site wherever possible
Carry out first line maintenance of payment machines, and other company equipment
Assist with Revenue Transfers and maintain records Revenue movement as laid down within the local revenue protection protocols, in line with APCOA SOPs
What will you bring?
- Excellent customer service skills
- Basic computer skills
- Knowledge of health and safety codes
- A reliable and responsible attitude to work, including the aptitude to be proactive
Does this sound like the ideal role for you? Click "apply" today and one of our team will be in contact soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer an influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Oxford,England
Start: 06/11/2024
Salary / Rate: £11.44 Per Hour
Posted: 2024-11-06 13:29:04
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Civil Enforcement Officer- Hillingdon, West London -Full time; 42 hours per week - £26,033.28 per annum
Full Time = 42 Hours per week ; 4 days per week; 4 X 10.5 hour shifts
Do you enjoy working outdoors? Do you like helping people? Do you have great communication skills?
Do you have excellent customer service skills? Do you enjoy being on the go?
Are you over 18 and have a CBT?
MOPED RIDERS WANTED
Our Civil Enforcement Officers are the eyes and ears of the local neighbourhood.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
An exciting opening has arisen for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Have a positive impact on your local area.
- Joining a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service and enjoy working with the public
As a Civil Enforcement Officer, you will undertake patrols enforcing and advising on Parking Restrictions.
This is an important part of keeping our roads moving, ensuring public safety
- Be able to demonstrate excellent customer care skills and is able to converse in a friendly and effective manner.
- Be able to patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- And report any defects to street furniture, such as signs and road markings.
So what package is on offer for you?
- £11.92 per hour
- Full credited training
- Employee Discount
- Pension
If this sounds like the opening for you then apply now and one of our team will be in touch soon.
Drivers wanted!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the promotion openings to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 06/11/2024
Salary / Rate: £26033.28 per annum
Posted: 2024-11-06 10:31:03
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Customer Service Advisor (On -Street Notice Processing) - Wigan - Part-Time; 25 hours per week - £14,872 per annum
Do you have customer service experience?
Are you a good communicator? Are you looking for a part time role?
An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan.
If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you! We are passionate about the service provided and most of all take pride in our people.
We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task.
Could this be you?
What will you do?
- Answering customer enquiries via telephone and email in line with APCOA service level standards.
Specific training in practices will be provided to you.
- Use knowledge of processes, laws, and policies to advise customers.
- Undertake clerical tasks in line with KPIs and within SLAs.
This list is not exhaustive and is subject to variation as the contract requires.
What will you bring?
- Customer service experience
- A good basic level of education.
- Interpersonal skills, with the knack to build positive working relations.
- Competence to prioritise work, multi- task and maintain organisation.
- Uses initiative, looks for positive outcomes.
- Skills, interests, and qualities:
- Self motivated with a pro-active nature
- Positive behaviours with colleagues and customers.
- Excellent problem solving skills.
- Punctual and reliable.
- Knowledge of excel.
What is on offer to you?
25 hours per week
Full uniform
Training and development
Company Pension
Employee Discount Scheme
Once monthly free staff lunch
Free parking
Income: £14,872
Working hours and conditions:
Monday to Friday 0900-14:30.
Plus 30-minute lunch break.
Does this opening sounds like a fit for you?
Apply now and a member of the APCOA recruitment team will be in touch with you.
APCOA is a fair place to work regardless of age, race, gender or level in the business.
Offering a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Wigan,England
Start: 05/11/2024
Salary / Rate: £14,872 per annum
Posted: 2024-11-05 14:30:13
