ð§ Head of Managed Services ITSM / ServiceNow
ð UK-Based (Fully Remote with occasional client visit) | ð¼ Permanent
ð° Up to £70k | Excellent Package
I'm hiring for a Head of Managed Services on behalf of growing boutique consultancy delivering cutting-edge ITSM solutions.
This is a senior leadership role driving service strategy, performance, and growth across a multi-client portfolio, with a strong foundation in ServiceNow and plans to expand across additional platforms.
Youll lead a cross-functional delivery team, define the managed services vision, drive operational excellence, and act as a key voice for clients and internal stakeholders alike.
Ideal experience includes:
- 4+ years managing high-performing service delivery or MSP functions
- Deep understanding of a ServiceNow modules ITSM, ITOM, or CSM
- Strong commercial and strategic thinking, you know how to build profitable, scalable services
- Proven ability to manage distributed teams and suppliers
- ITIL Foundation (certs in ServiceNow highly desirable)
Youll be joining a dynamic environment with real influence over platform strategy and service innovation.
ð© Interested? Apply with your CV today. ....Read more...
Type: Permanent Location: London,England
Start: 02/07/2025
Salary / Rate: Annual company bonus, pension scheme, healthcare plan
Posted: 2025-07-02 11:31:04
One of our trusted clients, a rapidly growing ServiceNow consulting firm is seeking a skilled and motivated (Senior) ServiceNow Solution Architect to join their expanding team in Germany.
This organisation delivers complex, enterprise-level implementations across various industries and places strong emphasis on innovation, collaboration, and quality delivery.
This is a remote-first role offering the chance to shape high-impact projects, influence architecture decisions, and collaborate with a strong international delivery team.
Key Responsibilities
- Own the technical design and implementation of end-to-end ServiceNow solutions for enterprise clients.
- Work directly with stakeholders to understand business goals and translate them into scalable platform architecture.
- Configure and deploy tailored applications and modules within the ServiceNow ecosystem.
- Collaborate with internal teams to ensure timely and high-quality project delivery.
- Drive integration efforts with third-party systems and platforms.
- Promote knowledge sharing, mentor junior consultants, and support continuous improvement.
What We're Looking For
- Minimum 5 years of hands-on experience implementing ServiceNow solutions in complex environments.
- Expertise in at least one of the following modules: CSM, FSM, SPM, or SOM.
- Strong understanding of the ServiceNow platform architecture and technical capabilities.
- Experience integrating ServiceNow with external systems using APIs (REST, SOAP).
- ServiceNow certifications such as CSA, CIS, or CAD are a strong advantage.
- Agile/Scrum project experience is desirable.
- Proficiency in German (C1) and English is essential.
- Willingness to travel within Germany.
....Read more...
Type: Permanent Location: Walldorf,Germany
Start: 30/06/2025
Salary / Rate: â¬75000 - â¬100000 per annum, Benefits: plus Visa Sponsorship & Relocation Package
Posted: 2025-06-30 10:39:04
