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Overview
Ref: 113444
2nd line Support / Level 2 Service Desk / On-site / 6 months
Role Responsibilities
Responsibilities will include:
Own and resolve L1 & L2 tickets with speed and precision.
Troubleshoot and fix break-fix issues to keep systems running smoothly.
Handle ad-hoc IT requests and contribute to small projects that make a big difference.
Work closely with the IT Service Desk Team Lead and collaborate with a supportive team.
Follow ITIL best practices and maintain accurate ticket documentation.
Person Specification
Essential skills will include:
ITIL knowledge and a solid understanding of service management.
Proven ticket handling experience in a busy service desk environment.
Strong troubleshooting skills and the ability to work independently.
Great communication and a positive, proactive attitude.
Next Steps
Apply by contacting Ciaran Ahern, 0131 270 6608 or cahern@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware.
If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process ....Read more...
Type: Contract Location: Hoddesdon, England
Duration: 6 months
Posted: 2025-10-27 10:29:16
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Overview
Exciting opportunity for a Senior Power BI Developer, where you'll transform complex data into powerful, visually engaging insights that drive real business decisions.
This is an exciting opportunity to work with cutting-edge technology in a collaborative, forward-thinking environment that values innovation and growth.
Role Responsibilities
Responsibilities will include:
Build and design bespoke dashboards and reports in Power BI.
Develop and maintain data models using Power Query and DAX.
Gather and document reporting requirements with stakeholders and team members.
Ensure data accuracy through validation, reconciliation, and testing.
Optimise Power BI solutions for performance and user experience.
Write technical and user documentation when required.
Implement solutions independently or collaboratively as part of the team.
Person Specification
Essential skills will include:
Strong experience with Power BI, including DAX and Power Query.
Proficient in SQL and data modelling principles.
Experience designing and building interactive dashboards and reports.
Ability to translate complex requirements into effective data solutions.
Good understanding of Agile methodologies.
Strong analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Reward
In return our client will reward you with an excellent salary, as well as the opportunity to significantly progress your career.
Next Steps
Apply by contacting Rebekah Lamont, 0131 270 6622 or rlamont@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware.
If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process ....Read more...
Type: Permanent Location: Glasgow, Scotland
Start: ASAP
Salary / Rate: £55000 - £60000 per annum
Posted: 2025-10-15 15:46:23
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Overview
Ref: 112711
Payroll Manager
Urgent opportunity to lead and manage the payroll function ensuring accurate and timely processing across all employees, while ensuring compliance and driving transformation initiatives.
The role holder will review and implement improvements to payroll operations in order to drive efficiency and align with business strategic goals, whilst managing a team of 2 payroll professionals, although the role is very much hands on.
Role Responsibilities
Responsibilities will include:
Manage end-to-end payroll processing for all employees across UK and Europe - circa 1,000
Provide accurate payroll records and reports including but not limited to P45's, P60's, P11D's and gender pay gap
Support audits and ensure robust internal controls are in place
Ensure compliance with all relevant legislation, including HMRC, pensions, NI and Internal policies
Oversee benefits administration
Provide an efficient query service to employees relating to payroll
Supervise and develop the payroll team
Liaise with internal and external stakeholders (HMRC, pension service provider, payroll providers, finance etc.) to ensure accurate data flow and reporting
Produce detailed management reports
Person Specification
Essential skills will include:
Previous experience working within Payroll / HR on the Sage 50 Payroll software
Significant experience of processing a UK and EU monthly payroll and benefits administration
Extensive knowledge of all aspects of running payroll; HMRC, SSP, SMP, PAYE, RTI, Pension Processing, etc
In-depth knowledge of tax regulations
Strong reporting skills
Next Steps
Apply by contacting Ciaran Ahern, 0131 270 6608 or cahern@fpsg.com
Equal Opportunities
FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
We are Disability Confident and neurodiverse aware.
If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process ....Read more...
Type: Contract Location: Hoddesdon, England
Posted: 2025-09-29 10:03:06
