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Cyber Security Architect - London/Hybrid Hybrid - 2 days on site / week Salary: £85,000 per annum Cyber Security Architect required for a leading client based in London.
My client is currently seeking a Cyber Security Architect to come onboard and provide technical security advice and guidance across the organisation.
The candidate will identify digital threats through risk assessments and some hands-on evaluations.
They will participate in various change projects and be responsible for creating and disseminating customised security best practice guidelines to the broader business.Key Responsibilities and Skills: , Partnering with the business to offer security advice, define requirements, and provide guidance throughout the delivery of new systems or updates to existing ones, ensuring Security by Design principles are incorporated., Participating in security-focused risk assessments to verify that risks remain within acceptable tolerance levels., Assisting in reviewing designs to ensure they adhere to established security principles, patterns, standards, and best practices., Contributing to the documentation of core security patterns, standards, and guidelines, while identifying opportunities for process improvement., Identifying areas for improvement in current security processes., Serving as the primary point of contact for security-related inquiries within the region and escalating issues as necessary., Collaborating with the broader security architecture team to ensure a standardized and consistent security approach is defined and maintained., Supporting IT teams to ensure appropriate security controls and measures are in place before system implementation., Knowledge of widely recognised frameworks like NIST, CIS, ISO 27k, and MITRE., Experience with SABSA is a plus., Familiarity with Threat Modeling frameworks, such as STRIDE.Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy ....Read more...
Type: Permanent Location: London, England
Salary / Rate: Up to £85000 per annum
Posted: 2024-11-20 14:29:07
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Senior Project Manager - ERP/Microsoft Dynamics 365 Salary - Up to 70kHybrid working at either Manchester/Leeds/Birmingham/London - 2-3 days per weekOur client is seeking a highly skilled Senior Project Manager to join their dynamic IT team.
In this role, you will deliver and implement Microsoft Dynamics 365 within time and cost constraints.
The ideal candidate will have a proven track record in delivering and implementing ERP/CRM system, collaborating closely with the broader internal technology team, business stakeholders, and end users to advocate for and enhance delivery methodologies.Key Skills and Responsibilities:, Demonstrated experience working on implementation and delivery of ERP & CRM, preferably Microsoft Dynamics 365, Lead projects from initiation to deployment, managing schedules, scope, budget estimates, and risk mitigation plans.
Analyse progress and adjust scope, timelines, and costs as needed to meet business objectives., Develop business cases that align with technology and process strategies to meet business needs., Implement project governance by managing risks, budgets, change control, issues, and schedules., Coordinate resources to keep projects within scope, schedule, and budget, collaborating across departments., Assign roles and responsibilities to ensure clarity among project team members., Maintain relationships with client stakeholders, providing regular updates on project status and changes., Create and maintain documents such as policies, standards, and project plans., Liaise with stakeholders, both internal and external.
Communicate project objectives, progress, and deliverables through regular reporting and presentations to stakeholders., Stay informed about security industry trends and emerging threats., Identify and escalate variances in resources, scope, budget, or deliverables to senior stakeholders, providing clear options and mitigations.Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role?Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy ....Read more...
Type: Permanent Location: Manchester, England
Salary / Rate: £65000 - £70000 per annum + 25 days holiday
Posted: 2024-11-18 13:49:43
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Solution Architect - ERP
Hybrid x2-3 days per week on-site (various locations ie Leeds, Manchester, Birmingham, London or Oxford)
£70-80k
Our client is currently looking for a candidate with expertise in Solution Architecture - Applications & Data to join their team.
In this pivotal role within the broader Technology department, you will support the Technology Director in ensuring systems and data are effectively designed and interconnected to address business challenges.
The responsibilities span both technical aspects, such as collaborating with vendors, quality assurance, and solution design, as well as non-technical areas, including governance, risk management, and compliance.
Key skills -
Relevant experience in IT/Technology roles, preferably in Applications or Data.
Proficient in solution design with knowledge of tools like Power Platform or D365 (preferred but not essential).
Experience as a Solution Architect creating diverse business solutions (preferred but not required).
Strong understanding of SaaS platforms (e.g., Microsoft 365) and ITSM tools (Halo preferred).
Awareness of emerging tech trends, including Gen AI, Co-Pilot, and LLMs.
Skilled in requirements gathering with proven experience.
Ability to build trusted relationships with stakeholders.
Results-driven and self-motivated with a commitment to excellence.
Passionate about continuous learning and professional development.
Excellent written and verbal communication skills, including the ability to convey technical concepts to non-technical audiences.
Skilled in presenting ideas in business- and user-friendly language.
Responsibilities include -
Collaborate with stakeholders, the Technology team, and vendors to identify and solve business challenges through scalable, cost-effective solutions.
Develop business cases that outline clear benefits for proposed solutions.
Establish and maintain solution standards to protect systems and mitigate technical debt.
Communicate technical initiatives effectively across all organizational levels.
Support user enablement and promote effective technology adoption across the business.
Interested?! Send your up-to-date CV to Olivia Yafai at Crimson for review
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Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: £70000 - £80000 per month
Posted: 2024-11-18 13:33:35
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IT Support Engineer
1st / 2nd Line Support
Luton - on site Monday - Friday 9am - 5:30pm (on-call rota)
£30,000 per annum
Highly motivated and skilled IT 1st / 2nd Line Support Engineer required for leading client based in Luton to be the first point of contact for IT incidents, requests and service-related issues, providing both technical support and troubleshooting expertise in a fast-faced, ITIL driven environment.
In addition, you will liaise with all members of the IT department to ensure that tasks that cannot be personally completed are escalated to the appropriate party, with a view to ensuring the swift resolution of faults.
This position offers opportunities for growth and development within a rapidly evolving IT organization and would be suitable for someone looking for their first or second role in IT or someone newly qualified/graduated from college or university in related field.
Main duties:
Act as the first line of support for IT incidents and service requests.
Log and track incidents through the ITSM tool, ensuring they are classified and prioritised correctly.
Resolve incidents within agreed SLAs, to minimising the disruption to systems critical to the operation.
Escalate unresolved issues to 2nd/3rd line and resolver teams while ensuring effective communication and follow-up until resolution.
Keep incidents and requests up to date with detailed progress notes and communicate with all relevant parties affected by any task in a timely, professional manner.
Provide remote support to end-users on a wide range of IT issues, including hardware, software, and networking problems.
Assist in the monitoring of critical systems and IT services.
Complete daily checks such as backups from the night before.
Update and maintain knowledge base articles and internal documentation to assist with common support requests and to improve the efficiency of the support process.
Provide basic training to users on IT systems, tools, and processes, helping to enhance user experience and productivity.
Provide support for Microsoft and Office 365.
Perform Installations, configurations, setting up of workstations and mobile devices.
To take a pro-active approach in this job role, through monitoring the performance of systems and making regular routine inspections of installed equipment and taking corrective avoidance actions to prevent wider problems.
Be responsible for the day-to-day delivery of first-line support to the organisation
Provide out of hours support to the airport userbase as part of a Rota
Key requirements:
Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy, Ivanti, Cherwell) for logging, tracking, and resolving incidents and service requests.
Understanding of ITIL processes, particularly Incident, Service Request, and Knowledge Management.
Knowledge of basic networking concepts, hardware troubleshooting, operating systems (Windows, MacOS, Linux), and software applications.
Experience with Active Directory, Office 365, Microsoft Exchange, and standard desktop applications (MS Office, Teams, SharePoint).
An ambition to constantly learn new skills to advance own knowledge and gain formal qualifications, with an understanding that study time outside of working hours may be required for career development.
A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results.
A very good team working ethic, communicating with colleagues in a clear and professional manner, whilst maintaining a customer-service focused approach.
The ability to work alone using own initiative and managing support calls to a high standard.
Strong problem-solving skills and the ability to prioritise tasks effectively.
Excellent verbal and written communication skills, with the ability to interact confidently with end-users at all levels to maintain department's commitment to customer excellence.
Interested? Please submit your updated CV to Lucy Morgan at Crimson or immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
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Type: Permanent Location: Luton, England
Salary / Rate: Up to £30000 per annum
Posted: 2024-11-15 11:45:31
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IT Support Analyst
Stoke-On-Trent
Hybrid - 3-4 days on site per week
£28,000 per annum
Great opportunity for an IT Support Analyst to provide all levels of support across the clients application catalogue and technology landscape in line with Service Level Agreements and to undertake consultation and advisory responsibilities for any project work as required.
Key responsibilities:
To provide all Service Desk support activities and assistance to end users in the recording and resolution of incidents requests and problems, including diagnosing and triaging of hardware requests and buildsTo ensure that all end user raised incidents and service requests are clearly logged in the Service Desk portal, maintaining accurate log entries through to resolutionTo perform basic trouble shooting on all supported technology & applications, identifying recurring issues and as appropriate, raising problem tickets to progress to resolutionTo maintain confidentiality regarding the information being processed, stored or accessed, in line with security policiesTo ensure any changes made are in line with the company change management processes as requiredTo recommend process or working practice changes to the management team to help remove process failures, redundant or over-engineered processesTo seek mentoring and personal development coaching from more experienced colleagues, and to maintain up to date knowledgebase articles.Participate in workshops to agree effective solutions to IT changeCommunicate and influence where necessary to business stakeholdersKey skills:
, Good IT skills, Ability to work to demanding timelines, Strong focus on team achievements but can work effectively without guidance, Excellent communication skills, Strong organisational skills, Strong prioritisation skills, Strong decision making skills, Ability to adapt and reprioritise solutions within tight time constraints, Strong interpretation of complex requirements, Demonstrates a willingness to learn, and a commitment to quality and continuous improvement, Customer service (end user) ethos, Excellent analytical and problem-solving skills, Knowledge of Microsoft Office 365 and Cloud (MS Azure) environments
Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
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Type: Permanent Location: Stoke-on-Trent, England
Salary / Rate: Up to £28000 per annum
Posted: 2024-11-11 11:19:40
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IT Support Analyst
Stoke-On-Trent
Hybrid - 2-3 days on site per week
£30,000 per annum
Great opportunity for an IT Support Analyst to provide all levels of support across the clients application catalogue and technology landscape in line with Service Level Agreements and to undertake consultation and advisory responsibilities for any project work as required.
Key responsibilities:
To provide all Service Desk support activities and assistance to end users in the recording and resolution of incidents requests and problems, including diagnosing and triaging of hardware requests and builds
To ensure that all end user raised incidents and service requests are clearly logged in the Service Desk portal, maintaining accurate log entries through to resolution
To perform basic trouble shooting on all supported technology & applications, identifying recurring issues and as appropriate, raising problem tickets to progress to resolution
To maintain confidentiality regarding the information being processed, stored or accessed, in line with security policies
To ensure any changes made are in line with the company change management processes as required
To recommend process or working practice changes to the management team to help remove process failures, redundant or over-engineered processes
To seek mentoring and personal development coaching from more experienced colleagues, and to maintain up to date knowledgebase articles.
Participate in workshops to agree effective solutions to IT change
Communicate and influence where necessary to business stakeholders
Key skills:
, Good IT skills, Ability to work to demanding timelines, Strong focus on team achievements but can work effectively without guidance, Excellent communication skills, Strong organisational skills, Strong prioritisation skills, Strong decision making skills, Ability to adapt and reprioritise solutions within tight time constraints, Strong interpretation of complex requirements, Demonstrates a willingness to learn, and a commitment to quality and continuous improvement, Customer service (end user) ethos, Excellent analytical and problem-solving skills, Knowledge of Microsoft Office 365 and Cloud (MS Azure) environments
Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
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Type: Permanent Location: Stoke-on-Trent, England
Salary / Rate: Up to £30000 per annum
Posted: 2024-11-08 12:34:45
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IT Support Lead
Stoke on Trent - 2-3 days on site per week
£40,000 per annum
Exciting opportunity for an IT Support Lead to ensure the smooth running of day-to-day service operations, including the proactive management of IT services and the IT support team.
Key Responsibilities:
Support the incident management process, ensuring timely and effective resolution of IT issues, minimizing impact on business operations.
To provide direction and consultancy in ensuring the adoption of the IT service desk processes, ensuring compliance with industry standards.
Regularly review service desk processes and suggest improvements across all support teams \ processes.
Facilitate the effective implementation or change of operational procedures or services to deliver service improvement.
Drive implementation of best practice methodology where it does not exist or is no longer in line with the IT Strategy.
Provide relevant metrics and performance measurements to the IT Support Manager and other key stakeholders as required.
Key Skills:
Proven team leadership abilities in managing cross-functional groups, including the ability to mentor and develop others.
Hands-on experience in managing service lifecycle processes such as incident, change, problem, and service level management.
Ability to work across different business functions both internally and with 3rd parties
Strong understanding of IT service management tools
Excellent communication skills, with the ability to present complex technical information in a clear and concise manner to non-technical stakeholders.
Strong interpersonal skills for managing relationships across departments and with external vendors.
Previous experience in the daily management of a service desk.
Understanding of work prioritisation and management within IT
Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration.
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Crimson is acting as an employment agency regarding this vacancy ....Read more...
Type: Permanent Location: Stoke-on-Trent, England
Salary / Rate: Up to £40000 per annum
Posted: 2024-11-08 12:19:19
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Power Platform Lead - Power Platform/Pages - Birmingham
D365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements.
They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices and third-party organisations.
They will be able to guide a team of people to achieve an end product as detailed in customer requirements.
They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager.
As part of the role of leading on engagement they will also help develop other team members through on-the-project coaching.
Key duties and responsibilities:
Play a lead role in solution delivery.
Dependent on the size of the project you will be expected to lead a team of functional (and technical) consultants ensuring smooth delivery and a unified approach.Participate in every aspect of the solution implementation from: leading workshops and analysing the customer's requirements to configuring the D365 CE applications and environment/release management.Collaborate with stakeholders throughout the customer organisation to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes.Provide in-depth knowledge of the D365 CE applications and evaluate the customer's business processes against the standard D365 CE functionality.Provide Project Management for smaller D365 CE Implementations including Budget, Resource, Milestones reporting supported by PMO function.Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.Pre-sales support including demonstrations and estimations supporting Sales and Consultancy teams as required.If modifications/customisations are required, either to processes or to the Dynamics 365 CE applications, the Functional Lead should facilitate the customer's decision-making process and develop the functional design document that will drive the development process.Responsible for conducting acceptance testing and training customer resources to successfully adopt and maintain the D365 CE solution.Have industry experience and understand challenges and risks when implementing vertically aligned applications.
Technical Skills:
Design, create and configure Dynamics 365 CE / Power Platform.
solutions implementing Crimsons ‘low code, no code' approach.Dynamics 365 CE/CRM product experience on the following:Sales - (Lead / Opportunity / Quote / Order / Invoice)Marketing and campaignsIncluding Add-ons e.g., Click Dimensions/MailChimp/Microsoft Dynamics Marketing).Service and Case management including SLAs and Entitlements.Where appropriate can implement complex field types (Rollup / Calculated / Customer).Understands the Dynamics 365 CE security model and which components of the system that can be restricted by security.Where necessary, can write and interpret JavaScript within the context of Dynamics 365 CE.Ability to extend solutions using complimentary Office 365 / Power Platform technologies such as:Power PlatformPower Automate - Create and maintain complex Power Automate flows implementing different trigger events, trigger filtering and multiple actions.
Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
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Type: Permanent Location: Birmingham, England
Salary / Rate: £70000 - £75000 per annum
Posted: 2024-11-01 09:49:49
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Lead Data Engineer (x2) - London - Permanent - Hybrid
This role requires hybrid working based in Moorgate, London
The salary for this role ranges between £65,000 - £74,000
Lead Data Engineer required for a leading client based in Moorgate, London.
Our customer is seeking a well experienced Lead Data Engineer to come on board to spearhead agile data engineering initiatives, delivering data and insights products.
This role involves understanding the business and IT strategy to align technical solutions with desired outcomes, developing APIs and integrations for data transfer between systems, and providing aggregated data solutions.
Key Responsibilities:
, Ability to lead complex data engineering projects, Design, code, test, and document data applications, Develop and manage scalable APIs, machine learning endpoints, data integration pipelines, and data storage solutions., Shape the information strategy and platform architecture, Introduce new data engineering tools, frameworks, standards, and processes, Ensure the application of agreed standards and tools , Ensure technical solutions support the accessibility, retrievability, security, quality, retention, and ethical handling of data., Experience with strategies and design approaches for APIs and data pipelines., Experience in designing and implementing data-driven tools and solutions., Proficiency in developing scalable APIs in Python using frameworks like FastAPI or Flask., Proficiency in developing scalable data pipelines in Spark/Python using tools such as Airflow., Experience with SQL, Python, and other scripting/programming languages, Experience with diverse data infrastructure and systems, such as PostgreSQL, SQL Server, Azure Data Lakes, Databricks, and Kubernetes., Strong stakeholder management and communication skills at varying levels
Interested? Please submit your updated CV to lewis.rushton@crimson.co.uk for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy ....Read more...
Type: Permanent Location: City of London, England
Salary / Rate: £65000 - £74000 per annum
Posted: 2024-10-31 16:10:58
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Enterprise Architect - Birmingham
Hybrid working - 1 - 2 days
Salary up to £75,000 per annum
Enterprise Architect required for a leading client based in Birmingham.
My client is currently looking to hire a Head of Planning and Architecture to come on board to oversee strategic IT plans through business cases and strategic analyses, ensuring alignment between short-term priorities and long-term goals.
You'll adapt IT strategies in response to changes in strategy, market conditions, technology, suppliers, and organisational knowledge.
Driving technological innovation, providing market insights, and cultivating strong stakeholder relationships are key aspects of your responsibilities, offering expertise and leadership.
Additionally, you will oversee architectural blueprints supporting our business and technology strategies.
Collaborating with stakeholders, you'll define and achieve consensus on future architecture, clarifying how technology decisions impact our strategic direction.
With budget oversight, you'll monitor expenditures against targets, identifying opportunities for cost reduction.
Key skills and responsibilities,
- Lead the Planning and Architecture team to deliver exceptional service for the client. -Shape and implement transformative IT roadmaps that enhance how the client serves its employees and customers. - Develop the architecture community, prioritising key changes to enable fast-paced delivery. Contribute to an organization committed to serving the public interest. - Enjoy a work environment that champions innovation, equality, diversity, and customer-centric values. -Proven experience in developing strategic plans and architecture blueprints, including financial analysis and feasibility assessments. - Exceptional communication and influencing abilities, with the capacity to negotiate, collaborate, and engage at all levels. - Demonstrated experience in driving technology innovation and providing insights through horizon scanning. - Strong strategic thinking and problem-solving capabilities. -Expertise in stakeholder and relationship management, with the ability to convey complex information to all business levels.
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy. ....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: Up to £75000 per annum
Posted: 2024-10-24 14:28:19
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Enterprise Architect - Business Strategy- UK
Up to £90,000 salary
Remote - With occasional travel for team days to either London or Knottingley, West Yorkshire
Enterprise Architect required for a leading client based in London.
My client is currently seeking an Enterprise Architect to come board to join a leading Strategy and Architecture team, where you will analyse and document the current technology landscape, identifying risks and opportunities.
You will support the development and implementation of the target technology landscape, including transition states.
Additionally, you will collaborate with both business and IT stakeholders to enhance the existing business capability model and explore opportunities for applications.
Key Skills and Responsibilities:
Strong Enterprise Architecture experience
Extensive experience in Enterprise Architecture within a global team
Skilled in utilising the TOGAF Architecture Development Method (ADM) or similar frameworks
Proven track record in developing architecture roadmaps, standards, and blueprints
Help develop the group architecture principles, standards, and reference models.
Assist in crafting the Enterprise Architecture strategy and roadmap to enhance Enterprise Architecture
Ensure that solution designs are innovative, appropriate, and comply with the group architecture principles, standards, and reference models.
Contribute to developing the clients IT strategy, long-range plan, and assessments across capability and technology areas.
Assist in documenting and validating the clients current, target, and transition state architectures, providing architectural support and oversight to ongoing projects and programs across the landscape.
Support the enhancement of the current business capability model and roadmap, identifying opportunities for application rationalisation.
Provide insights into areas for improvement, risk mitigation, dependencies, and opportunities to generate business value, while promoting cross-regional and functional collaboration.
Offer strategic oversight, planning, governance, and direction to a global virtual team of Solution Architects.
Expertise in designing end-state architectures, aligning them with business capabilities, and defining the transition path using industry-standard frameworks
Outstanding verbal and written communication skills, adept at explaining complex technical concepts to non-technical audiences
Advanced proficiency in the Microsoft technology ecosystem, cloud services (especially Azure), integration, and enterprise service bus architecture
Salary - Our client is offering a salary of up to £90,000 per annum for this opportunity
Interested!?! Please send your up-to-date CV to Emma Siwicki for immediate review.
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
Crimson is acting as an employment agency regarding this vacancy
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Type: Permanent Location: City of London, England
Salary / Rate: £90000 - £90001 per annum
Posted: 2024-10-23 10:15:04
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3rd Line Support Engineer - Luton
Onsite work 5 days per week
Salary up to £40k + on call bonus up to £3k
3rd Line support Engineer required for a leading client based in Luton.
My client is currently seeking a 3rd Line Support Engineer to come on board to provide comprehensive support for all electronic communication systems on-site, while also taking a leading role in driving technology change and improvement projects and managing external support agreements.
Your primary responsibility will be to handle escalated calls from the Service Desk, offering advanced support to diagnose and resolve complex IT incidents and issues.
As the first point of contact for the 1st and 2nd line support teams, you will manage fault reports and respond to IT support requests from end users.
Additionally, you will coordinate with all IT team members to ensure that issues beyond your scope are promptly escalated to the appropriate internal or external parties, aiming for quick resolution.
Key skills and responsibilities,
, Strong 3rd Line Support Experience, Take ownership of, investigate, and resolve escalated IT support issues in accordance with agreed SLAs., Analyse recurring issues (Problem Management) and work to identify and address root causes., Monitor and ensure system availability, performance, and security., 2nd line support within an enterprise environment., Strong troubleshooting and problem-solving skills across diverse systems, infrastructure, and architecture, including but not limited to Microsoft Active Directory, Windows Desktop & Server OS, DNS & DHCP, Office 365, and VMware., Proficient in networking and TCP/IP troubleshooting., Excellent analytical skills, with a proactive approach to learning and addressing unfamiliar topics to ensure successful resolutions., Strong team-oriented mindset, with clear and professional communication, maintaining a customer-focused approach., Ability to work independently, using initiative to manage support requests to a high standard., Familiarity with IT Service Management best practices, preferably ITIL processes., Assist with IT project delivery by installing, configuring, and commissioning end-user devices, servers, and other infrastructure components., Provide technical coaching and mentoring to support team members., Develop, maintain, and update procedures and training materials for the IT team., Participate in the support on-call rotation.
Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. ....Read more...
Type: Permanent Location: Luton, England
Salary / Rate: Up to £40000 per month
Posted: 2024-10-18 15:48:17
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Senior Transformation Project Manager - Birmingham
Birmingham- Hybrid 1- 2 days per week
The salary for this role is up to £67,000 per annum
Senior Transformation Project Manager required for a leading client based in Birmingham.
Our customer is seeking a Senior Transformation Project Manager to come on board and collaborate with the Transformation team, business stakeholders, and third-party suppliers to define and execute strategic transformation projects.
These projects may include technology solutions, business process changes, and the development of new or improved products and services.
The role involves balancing scope, time, cost, quality, and risk to ensure successful delivery.
Key Responsibilities:
Project Planning: o Develop an integrated plan of activities and deliverables to meet business objectives, providing a framework for project implementation. o Collaborate with stakeholders to identify change requirements and outcomes. o Define critical dependencies, resources, risks, budgets, and KPIs.
Project Delivery: o Oversee assigned transformation projects and lead end-to-end project management from concept to completion.
Responsible for the overall delivery and change plan, including managing all relevant workstreams, coordinating with internal and external stakeholders, and identifying and managing dependencies and risks, with appropriate escalation when necessary. o Develop and manage project budgets, timelines, and resources to ensure milestones are achieved on time, within budget, and meet agreed-upon quality standards.
Project Quality: o Ensure all project deliverables meet agreed quality standards and align with business requirements and change frameworks.
Manage project staff to adhere to relevant policies, procedures, and guidelines, while collaborating with management and cross-functional teams to develop and maintain project management processes.
Key Skills:
Demonstrated success in managing and delivering large-scale multi-disciplinary projects from development through implementation and integration into business operations.
Experienced in the commercial sector, with a background in executing business transformation programs that improve guest experience, boost operational efficiency, and drive commercial success.
Proven expertise in staff management, leadership, motivation, and fostering team cooperation.
A strong influencer with the ability to negotiate across multiple stakeholders, demonstrating resilience, tenacity, and a commanding presence to drive outcome-focused transformational change
Project management qualifications, PRINCE2, APMG or PMI equivalent qualification
Interested? Please submit your updated CV to emma.siwicki@crimson.co.uk for immediate consideration.
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Crimson is acting as an employment agency regarding this vacancy
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Type: Permanent Location: Birmingham, England
Start: ASAP
Salary / Rate: £60000 - £67000 per annum
Posted: 2024-10-14 13:42:56