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Quality Insight & Development Assistant
A NEW exciting opportunity for someone looking to take the next step in their career! We are seeking a meticulous and analytic Quality Insite & Development Assistant to join our expanding work force.
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This role offers an exciting opportunity to contribute directly to maintaining the quality and safety of our care services.
First City is a respected care provider, known for our dedication to delivering exceptional care to our customers.
We take pride in maintaining the highest standards of care and compliance with all regulatory requirements.
Our team is passionate about continuous improvement and fostering a supportive, collaborative work environment.
Location: Swindon and surrounding area Salary: £26,000 (pro rata) - potential for additional earnings Hours: 30 hours per week (inclusive of 1 in 4 weekends, hours can include early mornings and later evenings)
Must Hold a full UK license, have access to your own vehicle with business insurance.
The Role
In this role you will work in collaboration with the Quality Insite & Development Lead to support the continuous improvement of processes, and services by gathering insights, analysing data, carrying out colleague observations to ensure compliance, competency and strategies that enhance quality and efficiency.
You will work within a multidisciplinary team to identify trends, asses performance and drive innovation.
This position is ideal for someone who has experience working within a Senior or Team lead role who is ready to take on a role focused on compliance and care quality standards.
Key responsibilities:
Collect, analyse, and interpret data to identify trends, performance gaps, and areas for improvement, supporting the development and implementation of quality initiatives.
Monitor system alerts, review care records, and ensure documentation aligns with regulatory and quality standards, including CQC compliance.
Collaborate with care teams to address care delivery gaps and escalate concerns appropriately to ensure timely resolution.
Maintain accurate documentation, contribute to audit reviews, and support the development of action plans to drive continuous improvement across services.
Assist in delivering training and development programmes aimed at enhancing competency and improving care quality standards.
The above is not an exhaustive list of duties.
What We're Looking For:
The ideal candidate will have a minimum of two years of hands-on experience in a care setting, demonstrating a strong foundation in providing quality support.
They should hold a Level 3 qualification in Health and Social Care or be willing to work towards achieving it.
Confidence and assertiveness are essential, along with the ability to challenge others constructively and professionally when needed.
Excellent written and verbal communication skills are required, as well as proficiency in using a variety of computer systems and digital tools.
The candidate should also be friendly, enthusiastic, and trustworthy, with a proactive, can-do attitude that contributes positively to the team and the people they support.
In return, we offer:
Comprehensive training and ongoing support
Access to the Blue Light Card discount scheme
Discount on motor maintenance with a trusted local garage
28 days of annual leave, inclusive of public holidays
Employee Assistance Programme (EAP) provided by Health Assured
Use of a company pool car (subject to availability)
Workplace pension scheme through Nest
Refer-a-friend incentive program
Why Join Us?
If you're detail-oriented and passionate about ensuring compliance and excellence in care, we want to hear from you.
At First City, you'll be part of a team that values collaboration, continuous improvement, and making a real difference in people's lives.
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: Up to £26000 per annum + Full Training,Pension
Posted: 2025-06-06 15:32:55
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First City Care Group are a well-established care provider in Swindon, proud to hold an Outstanding rating from CQC, a testament to the dedication and compassion of our incredible support staff.
Are you passionate about making a meaningful difference in people's lives? Do you enjoy helping others live independently, explore new experiences, and feel connected to their community? If that sounds like you, we'd love to hear from you.
We're currently looking for Support Workers to join our warm and welcoming Supported Living team.
We offer both permanent contracts and flexible bank shifts to fit your lifestyle and availability.
Location: Swindon & surrounding areas
Pay Rate from: £12.21 per hour
Hours: Full-time, Part Time, Bank
Shifts: 12 hour days and/or Nights, 4-6 hour shifts (we operate a 24/7 service so timings will vary
About the role: As a Support Worker, you'll be working with adults with a range of needs—this may include learning disabilities, autism, mental health challenges, or physical disabilities.
Your role will be to support individuals to live full and meaningful lives in their own homes and local communities.
You'll be delivering person-centred support, helping each person to achieve their own outcomes and live life on their terms.
This could include: , Helping with day-to-day tasks like cooking, cleaning, budgeting, and personal care , Supporting people to take part in activities they enjoy whether that's swimming, shopping, arts & crafts, music, attending groups, or going out for a coffee , Encouraging independence and building confidence , Supporting people to maintain relationships with family and friends , Helping with appointments, medication. , Promoting wellbeing and safety at all times
For some of our roles, we require at least 6 months' experience in a similar setting, though not all positions have this requirement.
What's most important to us is that you have the right values, a caring attitude, and a willingness to learn.
For those with less experience, we offer full training and ongoing support to help you succeed in the role.
We're looking for people who are: , Kind, respectful, and supportive , Great communicators who can build positive relationships , Patient, reliable, and flexible , Committed to promoting choice, dignity, and independence , Comfortable working alone or as part of a team
What we offer: , Contracted hours OR flexible bank shifts - your choice , Paid induction and ongoing training T&C's apply , Holiday pay , Support from a friendly, experienced team , Opportunities to progress your career in care , A truly rewarding role where you can see the difference you make every day
Some roles may require you to work a mix of days, evenings, weekends, or sleep-ins (depending on service needs).
A full driving licence is helpful but not essential.
Benefits:
Guaranteed hours available (T&C's apply)
28 Days Holiday pro-rata
Paid induction training and shadow shifts
Free uniform
Additional industry-recognized training and career progression opportunities
Discounts at major retailers with Blue Light Card
Access to Employee Assistance Programme
Motor maintenance discount with a local garage
Access to company pool car (subject to availability)
Refer a friend scheme
Please Note: All offers are subject to satisfactory references, an Enhanced DBS check, and completion of mandatory training. Applicants must currently reside in the UK. Join us and help make everyday count for the people we support.
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: £12.21 - £13.68 per hour + Pension, Full Training
Posted: 2025-06-05 16:05:53
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The role as Apprentice Payroll Administrator is an exciting opportunity for the right candidate to work within a busy team based in Swindon.
An Ideal entry level position if you would like a career in Payroll / Finance.
You will be given the opportunity to get involved in a multiple array of tasks whilst working towards your apprenticeship.
You will be contributing to the successful performance of the existing Finance Team, providing assistance and support to them in managing accounts.
You will be supported to develop your accounting and administrative abilities and gain relevant skills and experience to further your career in finance and accounting.
This is an excellent opportunity to acquire and hone practical accounting skills in a professional environment alongside a formal qualification.
Key responsibilities include:
Using Sage L50 to execute payrolls and complete the necessary reporting, full training given.
Working with Aged Debtor Reports to highlight areas of concern to the relevant parties.
Investigation, classification and resolution of queries that may arise
Other Duties within the Finance Department where necessary to enrich your career in Finance
Customer facing with good communication skills
Be highly organised and able to manage multiple tasks and ability to learn and put into practice new skills
Collaborate with internal teams, ensuring accurate and sensitive information sharing in line with data protection regulations
Complete course work on time and to a high standard and Produce, maintain and be responsible for content, accuracy and sign off of assessments completed
Skills :
Strong communication skills, with the ability to work effectively in a team.
Proficient in MS Office (Word, Excel, Outlook) and good numerical skills
Requirements:
Be 16 years of age or older
Must have at least a grade C or 4 GCSE or equivalent in Maths and English
Have an understanding and/or interest in Accounting/Finance
Duration:
The Apprenticeship will take between 12 - 18 months to complete
Courses available Accountancy (AAT) Level 2 or 3 depending previous qualifications
Salary: £7.55 per hour for the 1st year - Rate will be assessed after a year.
Location: Swindon
Hours: 08.30am -16:30pm.
Monday - Friday
Some flexibility in hours may be required to suit the needs of the business.
Why Join Us? At First City, you'll be part of a dedicated team making a real difference in the health and social care sector.
You'll work in a supportive environment where your contribution is valued and career development is encouraged.
This position may be closed sooner if a suitable candidate is appointed
ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING ....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: Up to £7.55 per hour + Pension, Full Training
Posted: 2025-06-05 16:04:52
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First City Recruitment Solutions is proud to present an exciting opportunity for a Care Coordinator to join a domiciliary care service based in Swindon.
This role is ideal for an organised and motivated individual with experience in care coordination or team leadership in a community care setting.
Location: Swindon Salary: Competitive salary (dependent on experience) Hours: 40 hours per week + shared out of hours on call rota
About the Role: We're looking for someone who can: , Coordinate and manage effective care rotas to ensure seamless service delivery , Support the onboarding, and supervision of care staff , Liaise confidently with clients, their families, and healthcare professionals , Monitor delivery to ensure high-quality, person-centred care , Respond to changing care needs with flexibility and professionalism , Provide day-to-day operational support to the Registered Manager and wider care team
Responsibilities: , Manage and maintain accurate staff and client records , Ensure rotas are fully staffed and compliant with care plans and contracts , Communicate effectively with care workers and resolve scheduling conflicts , Participate in the on-call rota and respond appropriately to emergencies , Support staff with regular communication, feedback, and problem-solving , Assist with audits and contribute to maintaining CQC compliance , Promote a positive working culture and a commitment to service excellence
Requirements: , Minimum 1 year's hands-on care experience in a community-based setting , Excellent organisational and communication skills , Proficient in IT systems and rota management software , Strong understanding of care compliance and CQC expectations , Hold a Minimum of Level 2 Health and Social Care qualification (or working towards it) , Full UK driving licence and access to a vehicle (desirable)
What's on Offer: , Competitive salary (based on experience) , 28 days annual leave inclusive bank holidays , Ongoing training and development opportunities , Company pension scheme , Supportive and friendly management team , Opportunities for career progression within the organisation
Ready to bring your coordination skills to a rewarding role in care? Apply Now to express your interest we'd love to hear from you! Employment is subject to an enhanced DBS check and satisfactory references.
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: Up to £12.21 per hour + Salary DOE
Posted: 2025-06-05 15:58:00
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First City Recruitment solutions has an exciting opportunity for an Registered Manager on behalf of their client to oversee a domiciliary care service in Swindon.
This is an exciting opportunity for a dynamic, operational leader with strong experience in managing care services even if you are not yet a CQC Registered Manager, we welcome applications from candidates with equivalent experience in care management and leadership.
About the Role:
Hours: 40hrs per week + out of hours service (addtional hours may be required to meet the needs of the buisness)
Salary: Negotiable DOE
*advertised rate is not accurate
Location: South West (swindon and surrounding areas)
We're looking for someone who can:
Lead the day-to-day operations of a domiciliary care branch
Drive business growth by developing new care packages and increasing delivery hours
Oversee recruitment, onboarding, and development of care coordinators, supervisors, support staff, and care assistants
Ensure the team delivers high-quality, compliant care in line with CQC and local authority requirements
Provide effective leadership, performance management, and mentoring for all staff
Build and maintain strong relationships with Local Authorities, healthcare professionals, clients, and their families
Responsibilities:
Engage with the CQC to support regulatory compliance and quality improvement
Manage rotas and staffing levels to ensure continuity and safety of care
Deliver responsive, person-centred care in line with individual needs
Promote a positive working culture and high staff retention
Lead or contribute to business development initiatives and strategic planning
Ensure all emergency on-call issues are dealt with effectively
Promote the business & Attend external meetings and represent the service in a positive manner
Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
Requirements:
Experience managing or leading within a domiciliary care setting
Working towards or hold a Level 5 Diploma in Leadership & Management (or equivalent)
Strong understanding of CQC regulations and local authority compliance
Excellent interpersonal, organisational, and leadership skills
Proven ability to manage staff teams and oversee service delivery
Full UK driving licence and willingness to travel within the region
Previous CQC Registered Manager status is beneficial but not essential—equivalent experience in operational management within care is required.
What's on Offer:
Competitive salary (dependent on experience)
25 days annual leave + 8 bank holidays
Company pension scheme
Excellent opportunities for career development and progression
Supportive senior management team
Company events and a great team culture
Ready to take the next step in your care career? Apply Now to register your interest and we'll be in touch.
Employment is subject to an enhanced DBS check and satisfactory references.
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: Up to £12.21 per hour + Salary DOE
Posted: 2025-06-05 15:49:23
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Are you an experienced and compassionate care professional looking to make a lasting impact? At First City Care Group we believe in raising the standard of community-based care and we want passionate, skilled individuals like you to join us.
Since 1999, we've proudly supported people across Swindon to live independently at home.
Now, as we expand our team, we're looking for experienced carers ready to take the next step in their career and help shape the future of home care.
Location: Swindon & surrounding areas
Pay Rate: £14.50/hour + 35p mileage
Hours: Full-time
Shifts: Morning: 07:00am - 15:00pm and/or Evening: 15:00pm - 23:00pm
About the Role:
This is a community-based role supporting individuals recently discharged from hospital, helping them safely transition back to independent living.
You'll need a full UK driving licence and access to your own vehicle, as you'll travel between clients across Swindon.
As a trusted member of our care team, you will:
Deliver high-quality, person-centred care tailored to each individual
Assist with personal care, medication, and mobility
Support daily routines including meal prep and light domestic tasks
Promote independence and confidence after hospital discharge
Mentor and support junior/new staff
Liaise with healthcare professionals for the best outcomes
What You'll Need:
Minimum 1 years' experience in Health & Social Care (in a community based role highly desirable)
Full UK driving licence and access to your own car
Willingness to travel within the community
A minimum of a NVQ Level 2 or equivalent in Health & Social Care
What We Offer:
Paid induction and shadowing shifts (T&C's)
28 days holiday (pro rata)
Free uniform and PPE
Use of company pool car (where available)
Refer-a-friend bonus scheme
Access to Blue Light Card discounts
Local vehicle maintenance discount
Employee Assistance Programme (Health Assured)
What Our Carers Say:
“I've worked in care for years and this is by far the most supportive team I've been part of.” “It's rewarding to see people regain their confidence and know I helped them get there.”
Ready to make your next move in care?
If you're driven by purpose, value respect and compassion, and want to be part of a growing, respected organisation—we want to hear from you.
Apply today or learn more at firstcitynursing.co.uk
Please Note: All offers are subject to satisfactory references, an Enhanced DBS check, and completion of mandatory training.If you apply but aren't suitable you may be directed to a different role which can effect pay rate and duties.
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: £14.50 - £14.80 per hour + Pension, Full Training, Mileage
Posted: 2025-06-03 16:40:10
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Community Care Worker - Driving License & Vehicle Required
Location: Isle of Wight | £13.51/hour Full-time, Part-time, Bank Company: Charmes Care (part of First City Care Group)
Are you driven by a genuine desire to improve lives? Do you value meaningful work that brings dignity, independence, and companionship to others? At Charmes Care, part of the First City Care Group, we are looking for kind, dedicated individuals to help us deliver exceptional care within the local community.
A Role That Truly Makes a Difference As a Charmes Care Support Worker, you'll play a vital role in helping people live safely and independently in their own homes, surrounded by comfort and familiarity.
This is not just a job—it's a chance to bring care into the heart of your community and build trusted relationships that matter.
This role will involve:
Supporting people in the local community to live independently at home.
Support customers with their day to day routine;
Assisting with personal care such as showering, bathing, continence care
Helping with mobility
Administering medication,
Preparing meals
Light domestic tasks
Individual requirements outlined in each person-centred support plan.
Charmes Care are looking for committed staff to embrace our company ethos and values and provide excellent standards of care to our clients.
If you have experience as a Care Assistant/ Support Worker we would love to hear from you.
However, experience isn't necessary, we provide full training and encourage candidates from all sectors to apply.
Please note: A full UK driving license and access to your own vehicle are essential for this role. Our work involves visiting individuals across the community, so being mobile ensures we can provide timely, reliable care where it's needed most.
Why Join Us?
£13.51/hour - equivalent to £28,100.80/year (based on 40 hours/week)
Mileage Paid + Access to Pool Car
Flexible Hours: Full-time, part-time, and bank positions available
No Experience? No Problem! Full training provided
Rewarding Work: Be a trusted presence in your local community
What You Need:
Full UK Driving License & Access to a Vehicle (Essential)
A kind, compassionate, and reliable nature
Willingness to undergo enhanced DBS check and complete training
We Cover:
East Cowes, Cowes, Wootton, Binstead, Ryde, Seaview, St Helens, Bembridge, and Brading.
Benefits:
Guaranteed Hours (T&Cs apply)
28 Days Paid Holiday (pro-rata)
Paid Induction & Shadowing
Free Uniform
Career Development Opportunities
Health Assured EAP
Blue Light Card Discounts
Refer-a-Friend Bonus
Apply today and help bring care and dignity into people's lives—right in the heart of your community. ....Read more...
Type: Permanent Location: Isle of Wight, England
Start: ASAP
Salary / Rate: Up to £13.51 per hour + Full Training, Mileage, Pension
Posted: 2025-06-03 16:24:06
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Are you kind-hearted, quick-thinking, and passionate about making a difference in people's lives? At First City Nursing & Care, we're proud to support individuals in their own homes—helping them live independently with dignity and respect.
We're looking for caring, reliable individuals to join our team across the Swindon area.
No experience? No problem—we provide full training.
What matters most is your compassion, commitment, and drive to help others live independently.
Rate: £13.70/hour + 35p mileage Areas Covered: Swindon (including West & North Swindon, Town Centre, Wroughton, Chiseldon, Highworth) Driving licence and access to a vehicle required
What You'll Do:
Support clients with daily routines in their own homes
Assist with personal care (bathing, showering, continence)
Support mobility and administer medication
Prepare meals and help with light housekeeping
Follow person-centred care plans to promote independence
Shifts Available:
Morning shift: 7:00am - 2:30pm
Evening shift: 2:30pm - 11:00pm
Flexible options: Full-time, Part-time, Weekends
What You'll Need:
Full UK driving licence and your own vehicle
Availability for early mornings, evenings, and some weekends
A caring nature and strong communication skills
Right to work in the UK
We're a friendly, family-run provider that values our team as our greatest asset.
We offer:
Guaranteed hours available (T&Cs apply)
Paid induction and shadowing shifts (T&Cs apply)
Free uniform
Company pool car access (where available)
28 days holiday (pro rata)
Ongoing training & career development
Discounts via Blue Light Card
Health Assured Employee Assistance Programme
Local garage discount for motor maintenance
Refer-a-friend bonus scheme
What Our Carers Say:
“Working here is incredibly fulfilling.
I love helping people in their daily lives.” “The flexibility and support from the team make a big difference.”
Apply Now to Start Your Care Journey with First City Nursing and Care!
Visit: firstcitynursing.co.uk
All offers subject to Enhanced DBS check, satisfactory references, and full completion of training. ....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: £13.70 - £13.90 per hour + Pension, Full Training, Mileage
Posted: 2025-06-02 16:58:38
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We're Hiring! £250 Joiner Bonus Available!
Domiciliary Care Assistants Wanted - Join Our Compassionate, Hardworking Team
Are you an experienced and dedicated care professional looking to take the next step in your career? We're looking for passionate Domiciliary Care Assistants to become part of a well-established care service that's at the heart of the local community.
With a strong and growing customer base, our team members benefit from consistent work, varied day-to-day experiences, and real opportunities to develop their skills.
Whether you're looking to build on your existing experience or take on new challenges, there's plenty of room to grow with us.
£250 Joiner Bonus Available! (
*T&Cs apply - see below)
Location: Swindon and Surrounding area
Rate: £13.63ph + 35p milage
Available hours: Full time with Alternate weekends(or one day each weekend), a mix of 7:00 AM - 15:00 PM or 15:00 PM - 23:00 PM shifts
As a Domiciliary Care Assistant, you'll play a vital role in helping individuals live independently and with dignity in their own homes. Your responsibilities will include; providing personal care with sensitivity, assisting with medication, preparing meals, supporting with light housekeeping, and ensuring a safe, clean environment.
You'll also offer companionship, encourage engagement in daily routines and activities, and report any health concerns or changes to senior staff.
Be Part of Something Meaningful
Whether you're looking to deepen your experience or simply want to be part of a team that genuinely values the work you do, this is an opportunity to join a respected care organisation where your dedication makes a difference every single day.
To Qualify, You Must:
Hold a minimum NVQ Level 2 in Health and Social Care (And Above or equivalent qualification)
Have at least 1 years' experience in a care assistant role
Be a driver with a Full UK License & access to your own vehicle
Be available for a minimum of 40 hours per week, including: Alternate weekends
Available for a mix of 7:00 AM - 15:00 PM or 15:00 PM - 23:00 PM shifts
In return we offer: , Competitive pay + mileage allowance , 28 days pro-rata holiday , Paid induction & shadow shifts , Ongoing training & career progression , Free uniform & PPE , Access to pool car (when available) , Local garage discount for car maintenance , Health Assured employee support , Refer-a-Friend bonuses , Blue Light Card retailer discounts
Ready to Make a Difference? Apply Today!
*£250 Joiner Bonus subject to eligibility.
Bonus payable after successful completion of probation period and minimum service requirements.
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: Up to £13.63 per hour + Full Training, Mileage, Pension
Posted: 2025-05-15 13:01:14
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Are you an experienced and compassionate care professional driven by a desire to make a real difference?
Do you take pride in delivering outstanding care and empowering individuals to live more independently? If you're ready to take the next step in your career, we'd love to hear from you!
At First City, we've been delivering exceptional care since 1999.
We're now expanding our team and looking for passionate care professionals to help us continue raising the standard of care in Swindon and the surrounding areas.
Location: Swindon & Surrounding Areas Pay Rate: £13.63 per hour + 35p mileage Hours: Full-Time | Part-Time | Weekends Shifts Available: Mornings (07.00AM - 14:30PM), Evenings (14:30PM - 23.00PM)
About the Role:
This is a community-based, driving role supporting individuals recently discharged from hospital.
Therefore a full UK driving licence with access to your own vehicle is essential.
You'll play a vital part in helping them regain confidence, rebuild independence, and remain safe and well in their own homes.
What You'll Be Doing:
Providing person-centred care tailored to individual needs
Assisting with personal care, mobility, and medication
Supporting with daily routines, meal preparation, and light domestic tasks
Encouraging individuals to take control of their daily activities and gain independence
Mentoring and supporting new staff members
Liaising with healthcare professionals to ensure the best outcomes for those we support
What You'll Need:
At least 6 months experience in Health & Social Care
Full UK Driving Licence
Willingness to travel within the community
Desirable: NVQ Level 2 in Health & Social Care (or equivalent)
What We Offer:
Competitive Pay: Attractive rate for experienced professionals
Career Development: Real opportunities for progression and mentorship
Team Support: Work in a welcoming, open-door environment
Purposeful Work: Make a genuine difference in people's recovery and daily lives
Why Choose First City?
We don't just offer jobs — we build long-term careers.
Join us and benefit from:
Paid induction and shadowing shifts
Free uniform and PPE
Supportive environment with real career progression
Employee Assistance Programme (Health Assured)
Pension scheme with Nest
Vehicle maintenance discounts
Refer-a-Friend rewards
Discounts at major retailers with the Blue Light Card
Access to a temporary company pool car (where eligible)
Please Note:
This role requires an Enhanced DBS check, satisfactory references, and completion of mandatory training
Applicants must currently reside in the UK
If you don't meet all criteria, we may consider you for other roles within First City
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: Up to £13.63 per hour + Full Training, Mileage, Pension
Posted: 2025-05-15 13:00:44
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Help shape the future of adult social care in Swindon!
Join our dedicated team supporting nearly 600 people across Swindon and the surrounding areas, playing a key role in delivering essential social care services.
We are seeking a proactive and organised Care Coordinator to join our fast-paced office team.
This permanent position offers an excellent opportunity to grow your career in health and social care while working in a supportive and dynamic environment.
Location: Swindon Salary: £25,584
* with an OTE of £29,270 (inclusive of on-call duties) Hours: 40 hours per week + shared out-of-hours on-call service (Office hours: Monday-Friday, 08:30 - 17:00.
Some flexibility may be required to meet business needs.)
Key Responsibilities:
Efficiently schedule and allocate care workers to client visits, ensuring continuity of care and appropriate skill matching.
Maintain effective communication with care workers, providing support, guidance, and timely resolution of queries.
Collaborate with healthcare professionals to ensure seamless service delivery.
Accurately complete and maintain all necessary documentation and systems.
Handle confidential matters with professionalism and integrity.
Provide compassionate, empathetic, and person-centred support to clients.
Essential Requirements:
1 year minimum hands on care experience in health and social care, preferably in a community-based setting.
Strong administrative and computer skills.
A professional, caring, and respectful approach.
Excellent organisational skills with the ability to work effectively under pressure.
Desirable:
Health and social care qualifications (e.g., NVQ Level 2/3 or above).
Experience in rostering and scheduling.
Previous experience in an on-call capacity.
A valid UK driving licence and access to a vehicle.
What We Offer:
Comprehensive training and ongoing support.
Access to the Blue Light Card discount scheme.
Motor maintenance discount with a local garage.
28 days of annual leave (inclusive of public holidays).
Employee Assistance Programme with Health Assured.
Free onsite parking.
Workplace pension with Nest.
Refer-a-friend scheme.
If this role isn't the right fit for you, we may be able to direct you to another suitable position within our organisation.
Please note, all applicants must have the right to work in the UK, as we are unable to provide sponsorship for this role.
Employment is subject to satisfactory references, an enhanced DBS check, and the completion of mandatory training.
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: Up to £25584 per annum + Full Training,Pension
Posted: 2025-05-07 16:56:44
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Are you passionate about maintaining high standards in care? Join First City and play a key role in supporting care quality and compliance across our services.
First City is a respected care provider committed to delivering outstanding care across Swindon and the surrounding areas.
We are currently recruiting for a confident, detail-oriented, and supportive Compliance Administrator to join our team.
You MUST have:
A minimum of 1 year' hands-on care experience - ideally within a community-based setting. (Applications without this essential experience will not be considered.)
About the Role This role is ideal for someone with practical care experience who is ready to transition into a compliance-focused position.
You'll be responsible for supporting frontline staff, ensuring regulatory standards are met, and promoting a culture of continuous improvement.
Location: Swindon Salary: £26,000 per annum Hours: 40 hours per week (Monday to Friday, 08:30-17:00) Some flexibility may be required based on business needs
Key Responsibilities
Monitor and review alerts and care notes using our digital care management system
Audit documentation and ensure compliance with CQC regulations
Identify and address gaps in care delivery
Escalate concerns to appropriate personnel and follow up on actions
Support and guide staff through constructive conversations
Promote best practices and quality assurance across the care team
Conduct community-based shadowing to observe care delivery and align policy with practice
Assist in developing action plans based on audit findings
Requirements
Minimum 1 year hands-on care experience (ideally community-based)
Familiarity with CQC standards, Fundamental Standards, and person-centred care plans
Strong written and verbal communication skills
Ability to confidently and professionally challenge poor practice
Comfortable using computer systems and technology
Friendly, proactive, and reliable with strong attention to detail
What We Offer
Full training and ongoing professional development
Access to Blue Light Card discount scheme
Local motor maintenance discount
28 days' annual leave (including bank holidays)
Free onsite parking
Employee Assistance Programme (Health Assured)
Workplace pension with Nest
Refer-a-friend bonus scheme
Why Join Us? At First City, you'll be part of a team that values quality, collaboration, and continuous improvement.
If you're ready to grow your career in care and compliance, we'd love to hear from you.
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: Up to £26000 per annum + Full Training,Pension
Posted: 2025-05-07 16:10:24
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Support Worker - Supported Living
Are you someone who wants to make a real difference every day? Do you enjoy supporting people to live independently, try new things, and be part of their community? If so, we'd love to hear from you.
We're currently recruiting for Support Workers to join our friendly and growing Supported Living team.
Whether you're looking for the stability of a contracted role or the flexibility of bank shifts, we have opportunities to suit you.About the role:
As a Support Worker, you'll be working with adults with a range of needs—this may include learning disabilities, autism, mental health challenges, or physical disabilities.
Your role will be to support individuals to live full and meaningful lives in their own homes and local communities.
You'll be delivering person-centred support, helping each person to achieve their own outcomes and live life on their terms.
This could include:, Helping with day-to-day tasks like cooking, cleaning, budgeting, and personal care, Supporting people to take part in activities they enjoy—whether that's swimming, shopping, arts & crafts, music, attending groups, or going out for a coffee, Encouraging independence and building confidence, Supporting people to maintain relationships with family and friends, Helping with appointments, medication., Promoting wellbeing and safety at all times
For some of our roles, we require at least 6 months' experience in a similar setting, though not all positions have this requirement.
What's most important to us is that you have the right values, a caring attitude, and a willingness to learn.
For those with less experience, we offer full training and ongoing support to help you succeed in the role.
We're looking for people who are:
, Kind, respectful, and supportive, Great communicators who can build positive relationships, Patient, reliable, and flexible, Committed to promoting choice, dignity, and independence, Comfortable working alone or as part of a teamWhat we offer; , Contracted hours OR flexible bank shifts - your choice, Paid induction and ongoing training T&C's apply, Holiday pay , Support from a friendly, experienced team, Opportunities to progress your career in care, A truly rewarding role where you can see the difference you make every day
Some roles may require you to work a mix of days, evenings, weekends, or sleep-ins (depending on service needs).
A full driving licence is helpful but not essential.
Various shifts available -12 hour days and nights shifts4-6 hour shifts£12.21ph
Benefits:
Competitive salary (Guaranteed hours available T&C's apply)
28 Days Holiday pro-rata
Paid induction training and shadow shifts
Free uniform
Additional industry-recognized training and career progression opportunities
Discounts at major retailers with Blue Light Card
Access to Employee Assistance Programme
Motor maintenance discount with a local garage
Access to company pool car
Workplace pension with Nest
Refer a friend scheme
To apply or find out more please visit www.firstcitycaregroup.co.uk Join us and help make everyday count for the people we support. ....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: Up to £12.21 per hour + Pension,
Posted: 2025-05-07 15:01:24
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Working in the community as a care assistant means you will need to be quick thinking, kind hearted and put the people we support first promoting their independence with a person centred approach.
Rate: £13.63 + 35p Mileage
We are a friendly, local, family run homecare provider which recognises that its employees are its greatest asset.
This role will involve:
Supporting people in the local community to live independently at home.
Support customers with their day to day routine;
Assisting with personal care such as showering, bathing, continence care
Helping with mobility
Administering medication,
Preparing meals
Light domestic tasks
Individual requirements outlined in each person-centred support plan.
First City Group are looking for committed staff to embrace our company ethos and values and provide excellent standards of care to our clients.
If you have experience as a Care Assistant/ Support Worker we would love to hear from you.
However, experience isn't necessary, we provide full training and encourage candidates from all sectors to apply.
Full driving licence and access to a vehicle is essential for this role as well as commitment for morning shifts, evenings and some weekend commitment.
First City Group are proud to support the local community, operating in and around Swindon, including but not limited to; West Swindon, North Swindon, Town Centre, Wroughton, Chiseldon and Highworth.
Hours Available:
Morning shifts - 7am - 2:30pm
Evening shifts - 2:30pm - 11pm
Monday - Sundays
Full-Time, Part-Time, Weekends
At First City we offer the following benefits:
Competitive salary (Guaranteed hours available T&C's apply)
Welcoming colleagues and a supportive office team with an open door approach
28 Days Holiday pro rata
Paid comprehensive induction training and shadow shifts (subject to contract type)
Free uniform
Paid 35p per mile between calls
Additional industry recognised training / Opportunity for career progression
Motor maintenance discount with a local garage
Access to Employee assistance programme with Health Assured.
Workplace pension with Nest
Discounts at major retailers with Blue Light Card
Refer a friend scheme
Access to company pool car
What our carers feel about being in this role:
“I like engaging with the clients and providing care that is beneficial to their needs and in their own setting.”
“I took a break from care and explored other careers but have come back as that is what I enjoy and find it very fulfilling.”
“I like being an important part of a clients daily routine and also seeing different people's faces and the flexibility with First City.”
“Working with First City helped me understand how community care worked and what happens when a person is discharge from hospital back to their own homes”
Please use the below link that will take you to our website where you will find more information.
Kind, personalised care for a happy, fulfilling life.
(firstcitynursing.co.uk)
ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING
PLEASE NOTE: If you apply for this role and you are not suitable a member of our team may direct you to a different role, this can affect the pay rate and duties, multiple applications are not required.
This role is NOT open to applications from those who reside outside the UK.
Should you apply for this role and be found to live outside the UK, your application will be rejected.
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: Up to £13.63 per hour + Full Training, Mileage, Pension
Posted: 2025-05-07 11:18:33
