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At First City Group we're passionate about delivering outstanding social care that helps people live independently and with dignity in their own homes.
Our team is built on compassion, professionalism, and continuity ensuring every customer receives consistent, high-quality support from familiar faces.
We're now looking for a Future Planning Care Coordinator to join our friendly office team in Swindon.
This role is perfect for someone who thrives on organisation, forward planning, and creating well-balanced rotas that ensure our customers receive seamless, consistent care. Location: Swindon Salary: £26,000 with additional earnings for on call service (OTE of £30,300) Hours: 40 hours per week + shared on-call rota, additional hours may be required to meet business needs
About the Role: As our Future Planning Care Coordinator, you'll play a key role in shaping the daily rhythm of our care service.
Your main responsibility will be to plan and maintain rotas well in advance, ensuring that care visits are matched appropriately to each customer's needs, staff skills, and locations.
You'll also act as a first point of contact for both care staff, customers and other healthcare professionals, helping to resolve queries, handle concerns or compliments, and escalate issues where needed.
Key Responsibilities:
Develop and maintain rotas that ensure continuity of care and efficient travel routes
Match carers to clients based on skills, experience, and location
Respond promptly and professionally to calls, messages, and emails from customers, families, and staff
Manage last-minute changes with calm and clear communication
Record and report issues, concerns, compliments, and complaints appropriately
Work closely with the care team and management to maintain high standards of service delivery
About You:
Minimum 1 year of hands-on domiciliary care experience (essential)
Proven experience in rota planning, rostering, or scheduling (desirable)
Excellent organisational and problem-solving skills
Strong communication skills and a calm, professional manner
Confident using care management or rostering software (training will be provided)
Able to work independently and as part of a supportive team
What we offer in return:
We provide excellent training and ongoing support, with opportunities for career progression and additional industry-recognised qualifications.
You'll receive 28 days of annual leave inclusive of public holidays and a workplace pension with Nest.
Staff also benefit from access to the Blue Light Card discount scheme, our Employee Assistance Programme (Health Assured), and a local motor maintenance discount.
We also run a refer-a-friend scheme to reward you for introducing new team members.
Please note: All positions with First City Nursing and Care are subject to satisfactory references, an enhanced DBS check, and completion of mandatory training.
This role does not offer sponsorship.
If this position isn't the right fit, we may suggest other suitable opportunities within our organisation
If you're someone who loves planning ahead, thrives on creating structure, and understands the importance of continuity in care we'd love to hear from you!
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: £26000 - £30300 per annum + Pension, Full Training
Posted: 2025-12-15 16:58:28
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We have an exciting opportunity to join an existing team to support an individual within her own home and to access activities whilst participating in her local community.
You will be working in a specialized 3 - 1 package to support a young lady with her changing needs due to her Autism, Epilepsy and behaviours that challenge.
First City are looking for confident individuals to join the team.
Full specialised training is provided for any appointed applicant whether you have experience in the industry, supporting someone with Autism or no experience.
We are looking for candidates who are naturally passionate about caring, reliable, proud of their role and able to promote and encourage independence.
You will be required to work as part of a team and follow the service user's outcome-based support plan under the guidance and direction of the management staff.
Positions available: Full Time, Part Time, Nights and BANK
Hours: Mornings 7am - 3pm and/or Evenings 3pm - 10pm And NIGHTS (wake and sleep) 10pm - 7am Long Days 7am-10pm
Rate: £13.06ph (sleep rate will vary)
Key areas of support:
Our Customer has a very good sense of humour so wants someone who she can have a laugh with as she loves to build rapport with new people in her team.
She is a very social person who loves to go to farms, out for walks, clubbing and to friendship circle.
She also loves to go on walks and out in her car, it is essential you support her to access a variety activities.
Whilst doing so her safety is at the forefront of everything, this can mean physical intervention may be used to keep her safe, being able to work collaboratively in a team is fundamental as her behaviours can often be unpredictable.
She also suffers with Epilepsy, her seizures may not be regular but do require rescue medication and can lead to then supporting her in hospital.
Our customer requires someone who is engaged and will use and understand her signs to communicate, many will be unique to her.
This a key part of building a rapport with her to understand when things may trigger her causing behaviours that challenge.
Our customer is very independent in doing her own personal care but will still need 2 people to support her whilst she does so, she loves being pampered and all things girly and bling, on occasions she may need prompting or direct support.
When it comes to meals the support team will do the cooking for safety purposes but our customer enjoys to help in the preparation of meals, it is also important we upkeep her living environment.
Whilst this a an established team, our customers needs will be changing as her support is ongoing, therefore we need people who can easily adapt to anything that may arise.
Due to the specialism of this role the successful candidate must be prepared to work within other areas of the business in and around Swindon should the need arise.
Essential -
Must have flexibility and willingness to work varying shifts, including weekends
Be a team player
Minimum 1 years experience with hands on care
Desirable-
A full valid UK driving licence and be happy to drive our customers vehicle
Experience working with individuals with Autism, Epilepsy and challenging behaviours
In return we offer a; Competitive salary, 28 Days Holiday pro rata, Paid comprehensive induction training and shadow shifts (subject to contract type), Free uniform, Additional industry recognised training / Opportunity for career progression, amongst many other benefits - please visit our website to find out more.
ALL JOBS WITH FIRST CITY NURSING AND CARE ARE SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CERTIFICATE AND FULL COMPLETION OF MANDATORY TRAINING ....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: Up to £13.06 per hour + Pension, Full Training
Posted: 2025-12-05 13:51:26
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Domiciliary Care Driver - Make a Difference Every Day
Location: Swindon & surrounding areas Salary: From £13.63 per hour + 35p mileage (Equivalent to £28,350 per year based on 40 hours per week)
Full UK driving licence & access to a reliable vehicle (essential)
Are you a caring, reliable driver who wants a job with purpose? At First City Care Group, we're dedicated to helping people across Swindon live independently in their own homes and we'd love you to be part of that mission.
Whether you're an experienced care professional, have supported a loved one, or you're completely new to care we provide full training and ongoing support to help you thrive in your role.
What You'll Do
As a Domiciliary Care Driver, you'll visit clients in their homes, offering essential support and companionship.
Your role will include:
Personal care (washing, bathing, continence support)
Mobility assistance & medication support
Meal preparation & light household tasks
Providing person-centred care that promotes independence
Why Join First City Care Group?
Competitive pay: £13.63 per hour + 35p mileage
Guaranteed hours available (T&Cs apply)
Paid induction & shadowing shifts
Free uniform & pool cars (subject to availability)
28 days holiday (pro rata)
Career progression & ongoing training
Employee benefits: Blue Light Card, Employee Assistance Programme, local garage discounts
Refer-a-friend bonus scheme Available Shift Patterns
Shits Available
Mornings: 7:00am - 2:30pm
Evenings: 2:30pm - 11:00pm
Tea & Bed: 5:00pm - 11:00pm (Full-time, part-time & weekend-only roles available)
What We're Looking For
Full UK driving licence & access to a reliable vehicle (essential)
Availability for mornings, evenings & some weekends
Right to work in the UK
Compassion, reliability, and a genuine passion for helping others
Areas Covered
Swindon, West Swindon, North Swindon, Town Centre, Wroughton, Chiseldon, Highworth & surrounding locations.
What Our Team Says
“Working here is incredibly fulfilling.
I love helping people in their daily lives.” “The flexibility and support from the team make a big difference.”
Ready to Make a Difference?
If you're a driver looking for a rewarding role in care, apply today and start your journey with First City Care Group.
All offers are subject to an Enhanced DBS check, satisfactory references, and successful completion of training. ....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: £13.63 - £13.70 per hour + Full Training, Mileage, Pension
Posted: 2025-11-28 08:49:19
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If you're someone who loves planning ahead, thrives on creating structure, and understands the importance of continuity in care we'd love to hear from you! At First City Group we're passionate about delivering outstanding social care that helps people live independently and with dignity in their own homes.
Our team is built on compassion, professionalism, and continuity ensuring every customer receives consistent, high-quality support from familiar faces.
We're now looking for a Future Planning Care Coordinator to join our friendly office team in Swindon.
This role is perfect for someone who thrives on organisation, forward planning, and creating well-balanced rotas that ensure our customers receive seamless, consistent care. Location: Swindon Salary: £26,000 with additional earnings for on call service (OTE of £30,300) Hours: 40 hours per week + shared on-call rota, additional hours may be required to meet business needs
About the Role: As our Future Planning Care Coordinator, you'll play a key role in shaping the daily rhythm of our care service.
Your main responsibility will be to plan and maintain rotas well in advance, ensuring that care visits are matched appropriately to each customer's needs, staff skills, and locations.
You'll also act as a first point of contact for both care staff, customers and other healthcare professionals, helping to resolve queries, handle concerns or compliments, and escalate issues where needed.
Key Responsibilities:
Develop and maintain rotas that ensure continuity of care and efficient travel routes
Match carers to clients based on skills, experience, and location
Respond promptly and professionally to calls, messages, and emails from customers, families, and staff
Manage last-minute changes with calm and clear communication
Record and report issues, concerns, compliments, and complaints appropriately
Work closely with the care team and management to maintain high standards of service delivery
About You:
Minimum 1 year of hands-on domiciliary care experience (essential)
Proven experience in rota planning, rostering, or scheduling (desirable)
Excellent organisational and problem-solving skills
Strong communication skills and a calm, professional manner
Confident using care management or rostering software (training will be provided)
Able to work independently and as part of a supportive team
What we offer in return:
We provide excellent training and ongoing support, with opportunities for career progression and additional industry-recognised qualifications.
You'll receive 28 days of annual leave inclusive of public holidays and a workplace pension with Nest.
Staff also benefit from access to the Blue Light Card discount scheme, our Employee Assistance Programme (Health Assured), and a local motor maintenance discount.
We also run a refer-a-friend scheme to reward you for introducing new team members.
Please note: All positions with First City Nursing and Care are subject to satisfactory references, an enhanced DBS check, and completion of mandatory training.
This role does not offer sponsorship.
If this position isn't the right fit, we may suggest other suitable opportunities within our organisation
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: £26000 - £30300 per annum + Pension, Full Training
Posted: 2025-11-11 14:32:59
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Specialist Carers - Reablement & Intermediate Services
Are you a skilled care professional ready to support people in regaining independence after hospital or during periods of intermediate care? At First City Care Group, our Reablement and Intermediate Services teams deliver specialist, person-centred care that transforms lives across Swindon.
Why This Role is Different:
Work with clients transitioning from hospital and/or receiving intermediate care, supporting recovery and preventing unnecessary hospital stays.
Collaborate closely with occupational therapists, nurses, social workers, and other professionals to design and deliver tailored care plans.
Deliver short-term, outcome-focused interventions that empower clients to regain confidence, mobility, and independence.
Your Responsibilities:
Provide high-quality, person-centred care, including personal care, medication, mobility support, meal preparation, and light household tasks.
Support clients in rebuilding skills and confidence, promoting independence at every stage of recovery.
Assess changing care needs in collaboration with the wider health and social care team.
Mentor junior staff and contribute to a culture of professional excellence and continuous improvement.
Who We're Looking For:
Minimum 1 years' experience in health & social care
NVQ Level 3 (or equivalent) in Health & Social Care (preference)
Full UK driving licence and access to a reliable vehicle
Strong communication skills and ability to work collaboratively with professionals across multiple disciplines
What We Offer:
Competitive pay: £14.50/hour + 35p per mile
Flexible hours: full-time, part-time, weekends, mornings, and/or evenings
28 days paid holiday (pro rata) + free uniform
Parking Permit
Access to pool cars, employee discounts, refer-a-friend bonuses
Comprehensive induction and shadowing to support your development
Employee Assistance Programme (Health Assured)
Hear From Our Team:
“Working across reablement and intermediate services is incredibly rewarding.
You can see real progress in clients' independence.” “The collaboration with other professionals ensures clients receive the right care at the right time.”
If you're ready to specialise in reablement and intermediate care, make a tangible difference, and work within a supportive, professional team, we want to hear from you!
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: £14.50 - £14.80 per hour + Full Training, Mileage, Pension
Posted: 2025-11-11 09:35:15
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Are you looking for rewarding evening or weekend work in care? Whether you're an experienced care professional, someone who's supported a loved one, or a newcomer to the field, we offer outstanding training to help you thrive in your role.
First City Group have a role for you across our wide range of services, including:
Home Care
Independent Living Hubs
Supported Living & Children's Services
Intermediate Reablement Services
We welcome applications from both experienced and non-experienced individuals, as well as drivers and non-drivers, and our recruitment team will work with you to match you to the right role based on your experience, availability, and interests.
Location: Swindon & Surrounding Areas Pay: £12.21 - £14.80 per hour (depending on role, experience & qualifications)
Shift Availability:
Evenings: From 5pm onwards
Weekends: 7am - 3pm and/or 3pm - 11pm (longs days optional)
Nights: 8pm - 8am
Most roles involve supporting people in their own homes or within our services, carrying out a wide range of duties to ensure their comfort, safety, and well-being while promoting independence and choice.
This can include providing personal care at varying levels, such as washing, dressing, and toileting; assisting with medication; preparing meals and supporting with eating and drinking; and helping with household tasks like cleaning and laundry.
Often, what matters most to the people we support is the companionship, a listening ear, and emotional support we provide.
You will also help individuals access the community and attend appointments, assist with mobility and reablement activities, and work closely with other healthcare professionals and family members to ensure each person's care needs are met effectively.
What We Offer:
Paid induction & training
Free Uniform
Support to gain health and social care qualifications
Access to pool cars (subject to availability)
28 days holiday (pro rata)
Blue Light Card discounts
Employee Assistance Programme via Health Assured
Local garage discount for vehicle maintenance
Refer-a-friend bonus scheme
Apply now to become a valued member of the First City team and help bring care, dignity, and independence to your community.
All roles are subject to an Enhanced DBS check, satisfactory references, and successful completion of training
Please note: This role does not come with sponsorship, all applicants must have a valid right to work.
Some roles require a minimum of 1 year hands on care experience.
....Read more...
Type: Permanent Location: Swindon, England
Start: ASAP
Salary / Rate: £12.21 - £14.80 per hour + Full Training, Mileage, Pension
Posted: 2025-11-11 09:34:35
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Are you looking for rewarding evening or weekend work in care? Whether you're an experienced care professional, someone who's supported a loved one, or a newcomer to the field, we offer outstanding training to help you thrive in your role.
Charmes Care part of the First City Care Group is currently recruiting Community Care Workers who drive, to support individuals across the Isle of Wight to live safely and independently at home.
Pay: £13.51 per hour + 44p mileage reimbursement Locations Covered: East Cowes, Wootton, Binstead, Ryde, Seaview, St Helens, Bembridge, and Brading
Shift Patterns Available:
Morning shift: 7:00am - 14:30pm
Evening shift: 14:30pm - 23:00pm
Teas & Bed: 17:00pm - 23:00pm
Most roles involve supporting people in their own homes or within our services, carrying out a wide range of duties to ensure their comfort, safety, and well-being while promoting independence and choice.
This can include providing personal care at varying levels, such as washing, dressing, and toileting; assisting with medication; preparing meals and supporting with eating and drinking; and helping with household tasks like cleaning and laundry.
Often, what matters most to the people we support is the companionship, a listening ear, and emotional support we provide.
You will also help individuals access the community and attend appointments, assist with mobility and reablement activities, and work closely with other healthcare professionals and family members to ensure each person's care needs are met effectively.
What You'll Need:
A valid UK driving licence and access to a reliable vehicle
The right to work in the UK
What We Offer:
Paid induction & training
Free Uniform
Support to gain health and social care qualifications
Access to pool cars (subject to availability)
28 days holiday (pro rata)
Blue Light Card discounts
Employee Assistance Programme via Health Assured
Refer-a-friend bonus scheme
Apply now to become a valued member of the First City team and help bring care, dignity, and independence to your community.
All roles are subject to an Enhanced DBS check, satisfactory references, and successful completion of training
Please note: This role does not come with sponsorship, all applicants must have a valid right to work. ....Read more...
Type: Permanent Location: Isle of Wight, England
Start: ASAP
Salary / Rate: Up to £13.51 per hour + Full Training, Mileage, Pension
Posted: 2025-11-07 15:07:53
