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As Customer Service Manager you will be joining a family owned and run beautiful rural estate.
The estate receives many visitors a year and hosts a wide range programme of events and activities including festivals, weddings, events, children's events and private parties.
The role is full time and permanent working on site in Henley-on-Thames offering a salary of £30,000.
This is a customer facing, hands on role where you will be dealing with families visiting the many activities on the estate.
Purpose of the role:
Reporting to the General Manager, you will be responsible for all the visitor services on the estate.
The role is seasonal and, as such, the expectation to work longer hours over peak times such as Easter and Summer holidays, with the expectation to work a six day week, and off peak when the estate is open Saturday and Sunday, a five day working week including weekends, having two days off in the week.
Key Responsibilities and for the Customer Service Manager:
Customer facing lead for day to day site operations
Initial point of contact for issues arising throughout the day, escalating where applicable
Maintain high standards of service in all operation and retail areas
Dealing with any customer feedback promptly
Ensure all preparation for visitors
Daily inspection of all visitor areas
Reporting any maintenance or H&S issues
Ensure all catering and retail equipment is in working order, maintained and serviced
Managing all administration and invoicing for catering and retail within budget
Recruitment, induction and training of all customer facing roles
Daily managing of team including 121s rotas etc
Managing all stock including ordering, stocktakes and stock rotations
Placing weekly stock orders
Collating weekly reports for the General Manager
Key Skills Required for the Customer Service Manager:
Strong customer service skills in a customer facing role
Experience from within hospitality would be an advantage
Experience in leading and managing a successful team in a customer facing role
Ability to work on multiple projects simultaneously
High levels of accuracy and attention to detail
Confident communicator with high levels of customer care
Ability to build positive working relationships with internal and external teams
Adaptable in a changing environment
Proficient in Microsoft Office, file management systems
Own transport due to remote location
What's in it for you?
Offering a starting salary of £30,000 the role is full time and permanent.
This is a fantastic opportunity to join a friendly and collaborative team and to be part of this historic estate, working with the family to maintain this beautiful estate to be enjoyed for future generations.
....Read more...
Type: Permanent Location: Henley-On-Thames, England
Start: 01/05/2025
Duration: permanent
Salary / Rate: Up to £30000 per annum + benefits
Posted: 2025-04-01 14:17:28
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We are currently seeking a Cash Management Advisor, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge.
This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
This role is initially on a 9 month maternity contract.
Role Overview
As the Cash Management Advisor, you will play a crucial role in supporting the sales and customer service teams with credit control and account management.
Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Credit Control
Managing sales ledger accounts
Chasing, reconciling, and allocating customer accounts
Placing and releasing accounts on hold
Raising credits and processing refunds
Managing various payment transactions
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What's in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
The starting salary offered is £24,750.
The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with 1 hour for lunch, there are hybrid options.
You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: Banbury, England
Start: ASAP
Salary / Rate: Up to £24750 per annum + excellent benefits
Posted: 2025-03-28 13:46:03
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As Office and Estates Administrator you will be joining a family owned and run beautiful rural estate.
The estate receives more than 100,000 visitors a year and hosts a wide range programme of events including festivals, weddings, film location, corporate and private parties.
The role is full time, permanent working on site in Henley-on-Thames offering a salary of up to £32,000 and £35,000 with standard office hours Monday to Friday.
Purpose of the role:
Reporting to the General Manager, you will be responsible for all the administration function of the estate office, commercial let offices and business operations.
Managing the database and be responsible for routine financial processes.
Key Responsibilities and Accountabilities for the Office and Estates Administrator:
Being first point of contact for enquiries
Facilities management
Historic house management: liaising with architects, other advisers and conservation specialists as required
Managing the ticketing system, group bookings and corporate event bookings
Overseeing maintenance and utility agreements for the house, office and parkland
Assisting with maintenance and content for website and online ticketing website, posting content on social media channels newsletters etc
Attending exhibitions and assisting with marketing activities
Fleet management including lease agreements, MOTs, servicing etc
Support with Health & Safety
Invoicing, organising petty cash and flats for events etc
Supporting the Visitor Centre Manager with planning and executing of inhouse events, interacting with external hirers, liaising with organisers, helping with supervision of event staff and contractors
Responding to booking enquiries, taking bookings, maintain spreadsheets detailing catering requirements
Property management for the house, office and commercial offices, and residential properties in London, including rent receipt, arranging repairs
Key Skills Required for the Office and Estates Administrator:
Strong organised administration experience
Ability to work on multiple projects simultaneously
High levels of accuracy and attention to detail
Confident communicator with high levels of customer care
Ability to build positive working relationships with internal and external teams
Adaptable in a changing environment
Proficient in Microsoft Office, file management systems
Experience of ticket booking systems would be an advantage
Own transport due to remote location
What's in it for you?
Offering a salary of up to £32,000 and £35,000 standard office hours Monday to Friday, discounts on food and events.
This is a fantastic opportunity to join a friendly and collaborative team and to be part of this historic estate, working with the family to maintain this beautiful estate to be enjoyed for future generations.
....Read more...
Type: Permanent Location: Henley-On-Thames, England
Start: 01/06/2025
Duration: permanent
Salary / Rate: £32000 - £35000 per annum + benefits
Posted: 2025-03-27 23:35:03
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We are recruiting for a National Account Manager who will be responsible for the strategic national accounts to join this well-established privately owned, successful and leading company.
This position is offered on a permanent, full time basis with a salary of between £42,000 to £45,000, car allowance and up to 20% bonus.
Looking after the Midlands territory the ideal location would be an hour from Banbury.
Purpose of the role:
To deliver and exceed against sales and margin targets
To build successful relationships with new and existing customers, growing their market share through the relevant customer, category and shopper growth drivers
To build, own and deliver the volume and value forecast for the assigned customer portfolio
To continuously improve the financial performance through customer behaviours, managing supplier investment and terms agreements
Key Accountabilities for the National Account Manager:
Delivery of supplier objectives in line JBPs
Thorough customer understanding, KPIs, contacts, retail portfolio, shopper profile, corporate & category strategy, pricing and prom, USP, supply chain structure and more!
Full ownership of customer strategy
Collaborative volume & value forecasting
Total account business modelling
Implementation and tracking of customer budget investment, effectively processing invoices/claims
Full P&L responsibility
Rebates and accruals set up
Influence range and distribution
EPOS data tracking and analysis
Competitor intelligence
Produce effective reports to be distributed both internally/externally
Key Skills Required for the National Account Manager:
Experience working within FMCG would be an advantage
Category management
Solid forecasting
First rate stakeholder managements
Exceptional analytical skills
Through understanding of P&L and business modelling
Strong commercial awareness
Results focussed
Customer focussed
MS Office skills, Excel, PowerPoint, Word, email
Excellent communication skills, both verbal and written to all levels within the organisation
Good organisational, time management and prioritisation skills
Strong attention to detail and focus on accuracy
Advanced negotiation
Effective presentation skills
What's in it for you?
As National Account Manager, you will be joining a fast paced organisation who offer a culture of talent management career progression, personal development plans and appraisals to keep you on track with your career journey.
You will be offered a competitive salary of £42,000 - £45000 plus car allowance and up to 20% bonus.
....Read more...
Type: Permanent Location: Solihull, England
Start: 01/05/2025
Duration: permanent
Salary / Rate: £42000 - £45000 per annum + up to 20% bonus
Posted: 2025-03-27 16:54:22
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This is a great opportunity for an HR Advisor to join a highly successful and established company in Banbury on a full time, permanent basis.
The purpose of this role is to provide an all-round generalist HR advisory service across multi UK sites, with a focus on recruitment and employee relations.
As HR Advisor, you will be responsible for:
Recruitment
Collaborating with hiring managers to understand resourcing requirements and develop effective recruitment strategies
Coordinating the recruitment process from job posting to offer stage, ensuring a smooth and efficient experience for both candidate and hiring managers
Sourcing, screening and interviewing candidates for various roles within the business ensuring a diverse and qualified applicant pool
Managing the ATS system
Contributing and supporting the recruitment process as required by ensuring Job Descriptions are up-to-date, pre screening candidates, arranging interviews etc
Providing new employees with a Company Induction and supporting their onboarding
Managing all 1st level employee relations cases, by supporting managers and employees.
You will be able to chair hearings, take notes, write invites and responses as required
Liaising with line managers on employee's probation periods
Managing the employee absence line, ensuring absence is documented correctly, and supporting Managers throughout this process
Payroll and HR Administration
Supporting with payroll auditing when required
Assisting with the general administration of the HR function
Identifying opportunities to deliver process improvements and smarter ways of working
Working closely with the payroll department and ensure they have all the required documentation for new starters and follow up with managers where required to provide
Supporting on benefit renewals e.g.
providing data
Company car administration
As HR Advisor, you must be/have:
BA in Human Resources Management or a related field preferred
Level 5 CIPD qualification
Demonstrate knowledge of recruitment best practices and sourcing techniques
Proven track record of managing multiple employee relations cases
Strong communication skills and interpersonal skills
Excellent problem solving and conflict resolution abilities
Ability to work independently and handle confidential information with discretion
Proficiency in relevant software applications
Experience of managing a payroll (advantageous)
This role is based in Banbury with some travel to the other UK sites.
The salary for the role is £33,000-£37,000, and benefits include, Life Assurance, Critical Illness Cover, Employer funded Health Cash Plan, EAP scheme, Cycle to Work Scheme, training and development opportunities, 23 days annual leave rising to 26 with service, holiday purchasing scheme. ....Read more...
Type: Permanent Location: Banbury, England
Start: 17/12/2024
Salary / Rate: £33000 - £37000 per annum + excellent benefits
Posted: 2025-03-27 16:05:45
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Are you looking for a finance role with flexibility, variety, and a great team? We are working with a successful, interesting and growing business, looking for a Finance Assistant to manage their day-to-day financial processes and support their external accountants.
This is a hands-on role which would suit someone detail oriented, proactive, and if the role is full time, then happy to support a small team beyond finance.
What You'll Be Doing
Purchase & Sales Ledger Management
Credit Control & Supplier Payments
Bank, Credit Card & Petty Cash Reconciliations
VAT Preparation for External Accountants
Pension Payments & PAYE Submissions
Financial Reporting
Using Sage for financial transactions
If full time, then assisting with general admin
Experience, skills, attributes for the Finance Assistant
AAT level 3, 4 or qualified by experience
Previous experience working in a finance/account's role
Proficiency with Sage
Strong MS Office skills (including intermediate Excel)
Strong attention to detail & problem-solving skills
Ability to work independently in a sometimes fast paced but fun environment
Someone who enjoys being part of a busy team
What's in it for you?
A starting salary of £28,000 - £32,000 (pro rata if part time)
Flexible working
Holiday 21 days plus bank holidays (pro rata if part time)
Full-time or part-time (3 days or school hours) will be considered
Hybrid working options available
Friendly & supportive team, a small but welcoming bunch who work hard and have fun Varied role, ideal for someone who enjoys a mix of tasks and getting stuck in
Parking on site
....Read more...
Type: Permanent Location: Stratford-upon-Avon, England
Start: ASAP
Salary / Rate: £28000 - £32000 per annum + excellent benefits
Posted: 2025-03-27 15:15:07
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The retail sales support team is responsible for processing orders for major retailers and marketplaces such as Amazon and B&Q and ensuring the stock is delivered on time and in full by the requested delivery date.
This role also includes providing customer quotes, stock updates, delivery and dispatch information, invoice queries and organising returns.
Due to increased workloads, this role is initially a 9 month contract with the role very likely to become permanent.
Key responsibilities for the Customer Service Advisor
Processing customer orders via phone, email, and EDI
Handling queries related to inventory, pricing, and deliveries while resolving issues promptly
Managing technical enquiries using electronic parts diagrams as a first level of support before escalation
Building and maintaining strong relationships with customers and sales teams
Proactively resolving concerns and keeping customers updated on orders and returns
What We're Looking For:
Proven experience in customer service and administration
Strong communication skills
Attention to detail
Able to work in a fast paced and demanding environment
Proficiency in Microsoft Office, SAP would be a beneficial but not essential
A proactive, solutions focused team player with excellent interpersonal skills
What's In It for You?
As the Customer Service Advisor, this is a fantastic opportunity to join an innovative market leading, company who prides itself on a positive culture, a strong brand and who offers real progression opportunities.
You'll work in bright, modern offices with excellent facilities.
Salary: Between £25,000 - £26,400
Hours: 37.5 hours a week (Monday to Friday, 8:30 AM - 5 PM)
Hybrid working model
Holidays: 26 days plus bank holidays
Training: Comprehensive training and onboarding
Benefits: Progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events, and more!
....Read more...
Type: Permanent Location: Banbury, England
Start: ASAP
Duration: 9 months
Salary / Rate: £25000 - £26400 per annum + hybrid working, bonus, great benefits
Posted: 2025-03-27 15:07:19
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We are recruiting for a proactive Customer Service Advisor to join this professional B2B customer service team on a permanent basis.
If you're passionate about delivering excellent service and thrive in a fast-paced, dynamic environment, we'd love to hear from you.
Key responsibilities for the Customer Service Advisor
The team is responsible for processing orders from the dealers, key accounts, and direct customers, ensuring stock is delivered on time and in full by the requested delivery date
In this role, you will provide customers with quotes, place and manage orders through to delivery, and keep them informed with stock updates, dispatch details, and delivery schedules.
You will also handle invoice queries, coordinate and manage returns, and ensure a smooth order fulfilment process
You will be assigned specific accounts, working closely with the Sales team to maintain strong customer relationships and provide excellent service.
Additionally, you will take ownership of managing your own workload on a daily basis, ensuring tasks are completed efficiently and effectively.
What We're Looking For:
Proven experience in customer service and administration
Strong communication skills
Attention to detail
Able to work in a fast paced and demanding environment
Proficiency in Microsoft Office, SAP would be a beneficial but not essential
A proactive, solutions focused team player with excellent interpersonal skills
What's In It for You?
As the Customer Service Advisor, this is a fantastic opportunity to join an innovative market leading, company who prides itself on a positive culture, a strong brand and who offers real progression opportunities.
You'll work in bright, modern offices with excellent facilities.
Salary: Between £25,000 - £26,400
Hours: 37.5 hours a week (Monday to Friday, 8:30 AM - 5 PM)
Hybrid working model
Holidays: 26 days plus bank holidays
Training: Comprehensive training and onboarding
Benefits: Progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events, and more!
....Read more...
Type: Permanent Location: Banbury, England
Salary / Rate: £25000 - £26400 per annum + hybrid working, bonus, great benefits
Posted: 2025-03-27 14:54:52
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We're looking for a Warehouse Operative to join our team providing additional support.
If you're someone who enjoys a hands-on role, takes pride in keeping things organised.
This role is offered on an initial 6 month, working Monday to Friday, 8:30 AM to 5 PM.
What you will be doing as the Warehouse Operative
Loading and unloading delivery vehicles, either manually or using a forklift
Checking for damaged or missing items and sorting stock for storage or distribution
Accurately putting goods away into the appropriate storage spaces
Picking and packing customer orders efficiently and within set targets
Maintaining accurate stock records using warehouse management systems
Assisting with inventory checks and reporting as needed
Supporting operational efficiency by following procedures and schedules
Ensuring a clean, safe, and organised warehouse and yard area
Completing daily equipment checks and promptly reporting any issues
Liaising with suppliers to manage stock of consumables and packaging materials
Experience, skills and attributes required
Previous experience in a warehouse or logistics environment
Self-motivated and comfortable working independently or as part of a team
Excellent organisational and time management skills
Strong attention to detail and accuracy
Comfortable using stock control systems and IT-based records
Forklift experience preferred (licence not essential but an advantage)
What's in it for you?
Starting Salary: £26,481
Holidays: 25 days (plus 8 bank holidays) (pro rata)
Training: Full training and support provided to help you succeed
Benefits: A comprehensive package including a pension scheme, health plan, critical illness cover, sick pay, staff discounts, and potential for a permanent role subject to business needs Modern workplace: A well-respected employer offering a supportive culture, great facilities, and opportunities for progression
....Read more...
Type: Permanent Location: Banbury, England
Start: ASAP
Duration: 9 months
Salary / Rate: £13240.5 - £26481 per annum + Mon-Fri 8:30 -5pm
Posted: 2025-03-25 12:49:13
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We are looking for a Customer Service Advisor to join an already busy department as additional support due to an internal promotion.
If you're passionate about delivering excellent service and want to work in a dynamic environment, this could be the perfect opportunity for you
This role is offered on an initial 9 month contract with hours from Monday to Friday, 8:30 AM to 5 PM, however, as the company is progressive there could be permanent opportunities too.
What you will be doing as the Customer Service Advisor
Accurately processing customer orders and requests.
Managing pricing, product information, and general customer queries.
Resolving complaints from start to finish with accountability and empathy.
Assisting internal teams with sales strategies and promotional campaigns.
Raising credit notes and handling return and repair processes.
Liaising with logistics providers to ensure timely and successful deliveries.
Experience, skills and attributes required
Confident and clear communicator with excellent customer service skills.
Empathetic and resilient, able to deliver exceptional support even under pressure.
Highly organised and detail-oriented, capable of managing multiple tasks effectively.
Comfortable using IT systems; experience with SAP and Google Docs is a bonus but not essential.
Proactive and solutions-focused, with a practical approach to problem-solving.
What's In It for You?
Starting Salary: £25,000
Holidays: 32 days (including 8 bank holidays)
Hybrid: 2 days per week, once trained
Training: Comprehensive 4 week training program to set you up
Benefits: A comprehensive package including a pension scheme, health plan, critical illness cover, sick pay, staff discounts, and the potential for permanent roles for the right candidates, subject to business needs
Modern workplace: A well respected employer offering fantastic culture, progression opportunities, and excellent facilities
....Read more...
Type: Permanent Location: Banbury, England
Start: ASAP
Duration: 9 months
Salary / Rate: Up to £25000 per annum + hybrid working, bonus, great benefits
Posted: 2025-03-24 10:56:08
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As Trainee Sales Executive you will be joining a global brand leader.
With a bespoke training programme, you will be learning all about the product, delivering exceptional customer service and excelling in sales along with running a profitable retail centre.
This role is all about developing business opportunities, managing and building relationships.
Based in St.
Albans this role is full time and permanent, Mon to Fri offering a starting salary of circa £27,500 and an OTE of £32,000.
Key Accountabilities for the Trainee Sales Executive:
Drive your self-development by engaging with the training programme
Undertake retail and customer service activities within the companies shop to optimise and exceed sales targets, profitability and customer satisfaction
Identifying and researching new business leads
Grow customer accounts via targeted cold and warm calling
Visiting customers weekly
Manage cash and payment systems in accordance with company procedures and policies
Assisting customers with sales, queries and after sales service
Conduct stock takes as requested
Re-stocking/replenishing items
Understand the range of company products
Administration of sales orders received
Administer any returns
Handle parts enquiries
Attend training, meetings and company events onsite and at head office
Skills and attributes required for the Trainee Sales Executive:
Excellent customer service skills
Ambitious, proactive and driven
Keen interest in your own self development
Ability to build relationships with customers and colleagues
Clear communication skills, both written and verbal
Highly organised
High degree of computer literacy
Customer centric individual
Full UK driving licence essential
What's in it for you?
Starting salary circa £27,500 and an OTE £32,000
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
The role is based on 37.5 hours a week 8.30 - 5.00
25 days holiday plus your birthday off, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: St. Albans, England
Start: 01/05/2025
Duration: permanents
Salary / Rate: Up to £27500 per annum + OTE £32,000
Posted: 2025-03-21 12:20:03
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As Area Sales Manager you will be joining a highly successful global market leader who are leaders in their market.
The role is field based covering the Manchester and Greater Manchester territory building the customer base effectively meeting customer needs, developing a strong sales pipeline.
The role is full time and permanent offering a salary of between £38,000 and £40,000 with excellent commission opportunities and an OTE of circa £50,000.
Key Accountabilities for the Area Sales Manager:
Identifying opportunities across a territory through research, data and networking
Promotion of products to all key accounts and end to end user
Managing your own area developing prospects, following up on opportunities
Achieving territory sales by cold calling, appointment setting, site surveys and demonstrations
Achieving calls to target groups on a monthly basis
Follow up on sales leads
Grow your own pipeline working to KPIs
Develop key client relationships and contacts to gain traction
Participate in in team projects likes new product launches and terms changes
Develop and maintain strong relationships with all internal teams to optimise efficiencies
Develop a qualified pipeline
Work closely with internal teams providing product feedback, market trends and competitor information
Key Skills Required for the Area Sales Role:
Experience in a field business development/area sales manager role
Proven track record in sales
Cold calling, prospecting, business development experience
High levels of customer service
Ability to organise your own time effectively
Excellent negotiation and influencing skills
Confident communication skills
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
What's in it for you?
Salary of between £38,000 and £40,000
Commission and OTE £50,000
A company vehicle
Some overnight stays
You will receive a comprehensive induction plan to the company and role with plenty of support.
The role has a salary of between £38,000 and £40,000 with excellent commission opportunities and an OTE £50,000, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
....Read more...
Type: Permanent Location: Manchester, England
Start: 01/05/2025
Duration: permanent
Salary / Rate: £38000 - £40000 per annum + OTE £50,000
Posted: 2025-03-21 08:54:11
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As Administrator you will be joining an established and growing catalogue and web-based brand, located just outside Oxford.
Offering a competitive salary, Monday to Friday office hours the company who offer a lifestyle range, including clothing and accessories.
The role is a full time, fixed term contract for 7 months to cover maternity leave.
They have a friendly, supportive and collaborative culture working well together to achieve excellent results.
Purpose of the role: To support the Buying team in managing the selection and production processes for the catalogue.
Key Responsibilities for the Administrator Role:
Filing all invoices for ordering, logging and returning samples from suppliers
Organising samples for selection, photo shoots, logging all items on excel
Accurately recording information managing all administration related to product selected
Writing detailed product descriptions for the Buyer to use in web and catalogue copy
Organising all pack ups for photo shoots
Logging details of all books and stationery
Creating a bank of images for website and catalogue
Checking copy information for website matches and catalogues
Dealing with any customer or warehouse queries to resolve any quality issues or providing additional information.
Checking catalogue layouts and proofs ensuring all correct products are listed
General admin support
Key Skills Required for the Administrator Role:
Detail orientated
Organised, used to working to deadlines
Confident communicator
Work well under pressure and able to multitask
Adaptable in a changing environment
Strong IT skills, particularly excel
Able to work on own initiative
Own transport essential, due to remote location
What's in it for you?
A competitive salary
Working as part of a supportive and collaborative team
Training progression and personal development
Standard office hours Monday - Friday either 8.00 am to 4.00 pm or 9.00 am to 5.00 pm
Hybrid working
20 days holiday increasing with each year to a max of 25
....Read more...
Type: Permanent Location: Chalgrove, England
Salary / Rate: competitive salary, 7 month FTC
Posted: 2025-03-20 23:35:03
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We are looking for a Senior Regional Service Engineer to join a dedicated service team, where you will play a pivotal role in upholding the Karcher brand while delivering exceptional service to their customers.
For this role you will predominantly, maintain and repair equipment.
This role offers an exciting opportunity to contribute to the growth and success of Karcher by providing first class professional service and support for industrial cleaning equipment.
Location Requirements
To ensure efficient coverage, candidates must be based within 1 hour of the SM4 postcode (Morden, London), ideally in or near the following areas:
London Areas & Surrounding Locations:
SW, SE, E, NW, W, N Postcodes
TW (Twickenham), KT (Kingston), SM (Sutton), CR (Croydon), BR (Bromley), DA (Dartford), UB (Uxbridge), RM (Romford)
Key Responsibilities for the Senior Regional Service Engineer
Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
Complete work orders promptly and accurately, maintaining meticulous records
Manage stock in accordance with customer requirements, ensuring optimal inventory levels
Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
Develop positive relationships with customers and internal teams
Participate in on-the-job coaching and personal development activities
Experience, attributes and skills required for the Senior Regional Service Engineer
Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
Excellent communication skills and ability to work effectively in a team environment
Strong organisational skills with the capacity to manage multiple tasks efficiently
A full UK driving license is essential, with willingness to travel and stay overnight as required
Passport for potential training in Germany is preferred
What's in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.
The starting salary offered is £38,760 rising to £40,000 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime.
You will receive a fully expensed vehicle, with optional private use, all tools provided.
You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more! ....Read more...
Type: Permanent Location: Morden, England
Start: 11/5/engin2025
Salary / Rate: £38760 - £40000 per annum + Plus OTE c£50,000, training plan
Posted: 2025-03-20 09:39:58
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We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury.
Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail.
Offering a starting salary of up to £28,000 the role is working onsite.
You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry.
They are a name in their industry and have been trading over 20 years.
Key Accountabilities for the Service Coordinator:
Processing engineer paperwork
Liaising with field engineers when necessary
Managing all service invoicing generated from engineer visits
Maintaining and updating CRM database
Dealing with stock queries, stock management
Checking engineer reports and generating customer invoices
Dealing with calibration paperwork
Filing of all data and carry out all other administration tasks as required
Provide excellent customer service when dealing with customers and engineers
Processing all parts paperwork
Keep records up to date of actions taken
All other administration as necessary
Key competencies for Service Coordinator:
Strong, organised administration skills
Solid customer service skills
Experience of data entry
Good excel skills
Highly organised
Meticulous attention to detail and accurate
Good interpersonal skills
Strong communication skills
Strategic problem solver
Data collection and ordering processes
Adaptable in a changing environment
What's in it for you?
Salary of up to £28,000
Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch
25 days holidays + bank holidays
Social events
An established business
Working with a friendly and supportive team
Free onsite parking
....Read more...
Type: Permanent Location: Banbury, England
Start: 01/05/2025
Duration: permanent
Salary / Rate: £26000 - £28000 per annum + benefits
Posted: 2025-03-19 23:35:03
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We are seeking a dedicated and customer-focused Delivery and Demonstration Driver to join the team.
In this role, you will be responsible for delivering and collecting professional cleaning equipment.
Additionally, you will provide demonstrations and training to customers on equipment usage, maintenance, and safety.
Location
Ideally, you will be located near St Albans, as this is where your day starts.
Here, you will load up and deliver across the St Albans London area using a sprinter van.
Key Responsibilities for the Delivery and Demonstration Driver
Efficient and comprehensive delivery and collection of cleaning equipment
Demonstrating equipment usage, daily maintenance, charging processes, and safe storage
Addressing customer queries and providing guidance on equipment usage
Documenting any damage during collection to ensure accurate billing
Completing training documents and staying updated on new products
Assisting the sales team with equipment demonstrations
Ensuring timely deliveries and maintaining excellent communication
Loading and unloading the vehicle safely in accordance with Health and Safety guidelines
Providing the best-in-class experience to customers during machine hires
Experience, skills and attributes required for the Delivery and Demonstration Driver
Full UK driving license and valid CPC card required
Experience driving and delivering
Experience in a customer-facing role
Excellent communication skills, both written and verbal
Attention to detail and excellent timekeeping
Confident and proactive mindset
Loyal and looking for a long term career
Hours:
40 hours per week, Monday to Friday - start and finish times are flexible
Base salary: £37,800, plus overtime, plus London Weighting if applicable
What's in it for You?
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.
You will receive a thorough induction, training, and support to enable you to carryout your role effectively.
26 days holidays, plus bank holidays, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more.
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Type: Permanent Location: St. Albans, England
Salary / Rate: Up to £37800 per annum + Excellent benefits
Posted: 2025-03-19 07:03:38
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As the Website Specialist, you will be responsible for supporting the continued optimisation of the two company websites in line with growth targets.
You will work closely with the e-commerce and digital marketing teams, supporting the ongoing technical operational tasks.
This will include, site search optimisation (SEO), promotion setup, performance analysis and testing, in order to increase revenue through the transactional websites.
This is a full time, permanent position, office based in Stockport.
Using existing platform technology, you will build content, pages and features that maximise the capabilities of the platform.
You will also provide innovative new ideas related to technical solutions.
The ideal candidate will have strong technical skills and will use the existing platform technology to build content, pages and features.
This is a hands-on role which includes working with the marcomms team to ensure the correct content is live (with banners etc.), building landing pages and developing & sharing new ideas with the team.
You will enjoy technical challenges and be passionate about tackling technical problems.
As Website Specialist, you will be responsible for:
Building new landing pages / management of existing pages including enhancing features in Magento, as required
Managing online promotions including loading banners in accordance with marcoms schedule
Optimising site search and 3rd party digital tools
User acceptance testing / performance troubleshooting
Enhancing the overall user experience including use of testing tools as appropriate
Creating and maintaining documentation of platforms including capabilities
Strong technical skills required
As Website Specialist, you must be/have:
eCommerce/digital experience
Self-motivated and action orientated
Business acumen
Technical skills - Magento / eCommerce platform, HTML, CSS, Javascript, WYSIWYG editors, Jira/ticket writing, Google Analytics, testing and optimisation tools, SAP and TEP knowledge is useful (or experience working with ERP and PCM tools)
Communication skills - actively listens and clearly delivers relevant information, effective in both written and verbal communication, able to interact with multiple stakeholders
Customer focused
What's in it for you?
You will be joining a long established, world leading manufacturer and distributer to the B2B market who are globally recognised with a strong brand and presence.
They have a great team of people, innovative products and an international reach.
Benefits include a salary of £34,500-£38,500 and rewarding package.
Your development and motivation are key to their success, therefore a complete a comprehensive induction programme and personal development training needs will regularly be assessed.
....Read more...
Type: Permanent Location: Stockport, England
Start: 01/04/2025
Salary / Rate: £34500 - £38500 per annum + excellent benefits
Posted: 2025-03-18 16:38:10
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We are looking for an experienced part time Retail Sales Assistant to work on a permanent basis, to join our established and developing client in Banbury.
Your primary role will be to provide excellent customer care for customers coming into the shop.
The hours of work will be two days in the week and every Saturday.
As Retail Sales Advisor, you will be responsible for:
Fully participating in all aspects of the store operation from front end counter sales to warehousing, stock management, compliance and cleaning
Working face to face with customers to help with enquires and sales
Providing accurate and appropriate advice, guidance and technical details on product selection to ensure that our customers buy the best and relevant products to meet their needs
Processing cash and card payments and refunds in line with company procedures
Providing excellent after sales service by following up on orders, ensuring orders are fulfilled as expected, delivery targets met and customers informed of any delays in advance
Dealing with customer complaints positively and promptly
Assisting with in-store visual merchandising
Stocking the retail space with merchandise
Ensuring all displays are kept in a clean and attractive condition and products are labelled and priced correctly
Goods in and external deliveries
Participating in training and learning activities to ensure the continued development of skills, product awareness and knowledge, and to ensure safe working practices are operated
Skills/experience required for the Retail Sales Advisor:
Previous experience in a customer facing sales role
Excellent English, both spoken and written
Strong interpersonal skills with excellent communication and listening skills
Genuine desire to deliver first-class customer service
Ability to learn and discuss our product range with a customer
IT literate and proficient in Microsoft Office applications, such as Word and Excel
Patient, forward thinking and proactive attitude
Diligence and attention to detail
Availability to work weekends and Bank Holidays on a rotational basis
This role involves manual handling (lifting, moving and carrying boxed stock and furniture) and the use of ladders, on a regular basis.
Benefits:
£Competitive
Employee discount on company products
Access to employee benefits platform including discounts and offers on hundreds of retail and leisure activities, online learning courses and Employee Assistance Programme (EAP)
29 days holiday (including bank holidays) increasing with length of service (pro-rata)
Auto-enrolment pension scheme
On-site parking
Vocational training opportunities
....Read more...
Type: Permanent Location: Banbury, England
Start: 01/04/2025
Salary / Rate: Competitive + excellent benefits
Posted: 2025-03-18 11:59:35
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We are looking for an experienced Service Engineer to join a global market leading manufacturing business based in Banbury.
The role is full time and permanent offering a salary of £35,000 with an increase after probation (6 months) and extra 20 - 30% achievable with overtime.
Ideally based within a commutable distance of Banbury the role will be installing, servicing and repairing equipment.
Key Accountabilities and Responsibilities for the Service Engineer:
Installation and commissioning new machinery
Perform routine, planned maintenance on all customer equipment
Pro-actively work with the team to report known issues / faults and to ensure they are effectively dealt with and closed out
Perform breakdown repairs on customer machines
Order spare parts and ensure stock locations are maintained and kept in order
Work with the customer to prioritise workloads in order to maximise production
Experience required for the Service Engineer:
Experience working on commercial manufactured equipment or FMCG
Engineering qualification - NVQ level 2
Able to maintain a high-volume production line to ensure productivity is maximised
Electrical testing and logical fault-finding processes
Good problem solving and diagnostic skills
Laundry experience would be desirable
Able to work in a high pressure environment
What's in it for you?
Starting salary £35,000 rising to £37,500 after probation (6 months)
20 - 30% additional pay with overtime
Overtime 1.5 x after 40 hours, double time Saturday, Sunday or Bank Holidays
25 days holiday + Bank hols
Company car, smart phone and laptop
Company assisted private healthcare
In house and on the job training and development
....Read more...
Type: Permanent Location: Banbury, England
Start: 01/05/2025
Duration: permanent
Salary / Rate: Up to £35000 per annum + 20 - 30% overtime paid OTE c£50,000
Posted: 2025-03-14 11:30:44
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Working with family-run business in their search for a Workshop Technician.
This company has built a strong reputation for quality and reliability, growing continuously while maintaining its core values and supportive team culture.
Location: Gaydon Salary: £30,000 - £40,000 + excellent bonus scheme Hours: Monday - Friday, 7:30am - 5:00pm Training available
The Role:
This is a fantastic opportunity for someone with practical experience working with farm machinery to join a small, close-knit team.
You'll be responsible for the refurbishment, repair, and maintenance of agricultural vehicles and machinery, ensuring they are restored to a high standard.
Key Responsibilities:
Refurbishment and repair of agricultural machinery and vehicles
General maintenance and servicing of equipment
Welding and spray painting (if required) (is a great skill to have but not essential)
Valeting and washing machinery before dispatch
Managing time effectively across multiple tasks
Supporting team members and contributing to personal development
What We're Looking For:
Hands-on experience working with farm machinery (essential)
Maintenance and repair experience within agricultural, plant, or heavy machinery
Welding skills (preferred, but training available)
Self-motivated with a practical, problem solving mindset
Good attention to detail and ability to meet deadlines
What's on Offer?
Competitive salary £30,000 - £40,000 (DOE)
Excellent bonus scheme
Training opportunities to enhance your skills
Supportive, family-oriented work environment
Uniform supplied and laundered
Tools provided
Standard working hours - Monday to Friday, no weekends!
....Read more...
Type: Permanent Location: Gaydon, England
Start: 01/04/2025
Salary / Rate: £30000 - £40000 per annum + bonus, training and more!
Posted: 2025-03-14 09:00:42
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Our innovative and successful Client is looking for a Safety, Health, Environment and Quality Manager where you will be effectively supporting the leadership team and line mangers in developing the SHEQ strategy for the business, whilst ensuring operations operate to the highest standards of safety, health, environmental and quality while fostering a culture of continuous improvement.
Main responsibilities for the Safety, Health, Environment and Quality Manager
Implement, communicate and update the business with regards to all Company policies and procedures and any changes with regards to SHEQ
Review and maintain the current management systems (ISO9001, ISO14001 and ISO45001) and ensuring they meet the requirements of the standards and work towards the creation of an integrated management system for all three of the standards
Provide a source of knowledge and expertise with regards to SHEQ for all internal and external departments in the Company
Develop a Health and Safety training matrix and manage Health and Safety training and awareness programmes which encompass all health and safety issues
Ensuring that all contractors working on company sites have completed the contractor management process
Undertake full and detailed investigations into all accidents/incidents, fires and dangerous occurrences, and issuing reports detailing causes and recommended action
Liaising with management and the authorities, as required on the notification of accidents, incidents and dangerous occurrences, and the reporting/recording of these incidents
Assisting when required in the preparation of risk assessments and method statements in conjunction with activities carried out by employees
Provide leadership to the safety team ensuring that outputs and actions are communicated across the company
Manage the ISO audit and inspection programme across the company
Promote a safe working culture and encourage continuous improvement and employee engagement across the Company
Required skills, Experience, Knowledge, Competencies required
NEBOSH Diploma or equivalent
Knowledge of ISO9001, ISO45001 and ISO14001
Experience of working within a H&S environment
Confidentiality, methodical, process driven
Strong IT and Microsoft Office skills
Teamwork/collaboration
Strong communication skills with the ability to build relationships
What's in it for you?
The starting salary offered is to be discussed on application.
The working hours are Monday to Friday, 8:30am - 5:00pm.
This is an opportunity to be part of a huge successful world leader, who value their staff, you will have 24 days holiday plus bank holidays, life assurance and a pension, staff discounts, bonus schemes, progression opportunities and more.
If this position is of interest and you have the necessary required skills, please do apply online straight away.
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Type: Permanent Location: Banbury, England
Start: 01/05/2025
Salary / Rate: £40000 - £45000 per annum + excellent benefits
Posted: 2025-03-13 16:06:33
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As Area Sales Manager you will be joining a highly successful global market leader who are leaders in their market.
The role is field based covering the Southern territory building the customer base effectively meeting customer needs, developing a strong sales pipeline.
The role is full time and permanent offering a salary of between £38,000 and £40,000 with excellent commission opportunities and an OTE of circa £50,000.
Being a territory role ideal location would be in the South as the area covers Reading, Salisbury, Southampton, Portsmouth and Isle of Wight.
Key Accountabilities for the Area Sales Manager:
Identifying opportunities across a territory through research, data and networking
Promotion of products to all key accounts and end to end user
Managing your own area developing prospects, following up on opportunities
Achieving territory sales by cold calling, appointment setting, site surveys and demonstrations
Achieving calls to target groups on a monthly basis
Follow up on sales leads
Grow your own pipeline working to KPIs
Develop key client relationships and contacts to gain traction
Participate in in team projects likes new product launches and terms changes
Develop and maintain strong relationships with all internal teams to optimise efficiencies
Develop a qualified pipeline
Work closely with internal teams providing product feedback, market trends and competitor information
Key Skills Required for the Area Sales Role:
Experience in a field business development/area sales manager role
Proven track record in sales
Cold calling, prospecting, business development experience
High levels of customer service
Ability to organise your own time effectively
Excellent negotiation and influencing skills
Confident communication skills
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
What's in it for you?
Salary of between £38,000 and £40,000
Commission and OTE £50,000
A company vehicle
Some overnight stays
You will receive a comprehensive induction plan to the company and role with plenty of support.
The role has a salary of between £38,000 and £40,000 with excellent commission opportunities and an OTE £50,000, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
....Read more...
Type: Permanent Location: Winchester, England
Start: 01/05/2025
Duration: permanent
Salary / Rate: £38000 - £40000 per annum + OTE £50,000
Posted: 2025-03-06 13:56:14
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We are looking for a Senior Regional Service Engineer to join a dedicated service team, where you will play a pivotal role in upholding the Karcher brand while delivering exceptional service to their customers.
For this role you will predominantly, maintain and repair equipment.
This role offers an exciting opportunity to contribute to the growth and success of Karcher by providing first class professional service and support for industrial cleaning equipment.
Key Responsibilities for the Senior Regional Service Engineer
Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
Complete work orders promptly and accurately, maintaining meticulous records
Manage stock in accordance with customer requirements, ensuring optimal inventory levels
Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
Develop positive relationships with customers and internal teams
Participate in on-the-job coaching and personal development activities
Experience, attributes and skills required for the Senior Regional Service Engineer
Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
Excellent communication skills and ability to work effectively in a team environment
Strong organisational skills with the capacity to manage multiple tasks efficiently
A full UK driving license is essential, with willingness to travel and stay overnight as required
Passport for potential training in Germany is preferred
What's in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities.
The starting salary offered is £38,760 rising to £40,000 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime.
You will receive a fully expensed vehicle, with optional private use, all tools provided.
You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Type: Permanent Location: Guildford, England
Salary / Rate: £38760 - £40000 per annum + OTE c£50,000, + bonus
Posted: 2025-03-05 17:30:02
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As Finance/ Accounts Assistant you will be working as part of small and dedicated team.
The role is based onsite in Buckingham and is full time and permanent, offering a salary of between £28,000 and £32,000.
You will be joining a highly successful manufacturing business who supply to the automotive industry.
They work with many leading brands and have been established for over 60 years.
Purpose of the role:
To manage the financial activities and operations of the business.
The role offers autonomy and scope to improve company process to ensure smooth, efficient and compliant financial operation.
Key Responsibilities for the Finance/Accounts Assistant:
Agreeing financial policy with management team
Processing sales and purchase invoices
Processing expenses
Improving process where necessary
Credit Control & Supplier Payments
Liaising with Company Accountant
Setting up payment runs
Supporting with audits and stocktakes
Bank, Credit Card & Petty Cash Reconciliations
Financial Reporting
Using Sage for financial transactions
Experience, skills, attributes for the Finance/Accounts Assistant:
AAT level, 4 or qualified by experience
Previous experience working in a finance/account's role
Proficiency with Sage
Strong MS Office skills (including intermediate Excel)
Strong attention to detail & problem-solving skills
Ability to work independently in a sometimes fast paced environment
What's in it for you:
A salary of between £28,000 and £32,000
Full time Monday to Friday
30 - 5.00 Mon - Thurs (hour lunch) Fri 8.30 - 4.30 (1/2 hour lunch)
Based onsite
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Type: Permanent Location: Buckingham, England
Start: 01/05/2025
Duration: permanent
Salary / Rate: £28000 - £32000 per annum + benefits
Posted: 2025-03-05 13:13:15
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As Internal Sales Manager you will be joining a highly successful business who supply to the automotive business.
Based in Stokenchurch with a competitive salary working across two sites in Stokenchurch and Redditch, the role is full time and permanent.
Purpose of the role:
To ensure the smooth running of the sales administration and internal quotation process, supporting key account manager and external sales teams managing the internal sales team.
Key Responsibilities for the Internal Sales Manager:
Support the internal sales teams with processing customer orders, quotes and forecasts
Woking across two sites/split week
Ensure all sales processes are followed
Day to day support
Proactively managing customer orders with long lead times
Train, manage and develop internal sales team to encompass improvement
Lead, nurture, motivate and support the team
Support sales director with data, activity request, stock liability
Work with supply and procurement team to ensure purchase cycle runs smoothly and products are managed correctly
Produce weekly summary reports
Coordinate larger sales projects
Coordinate and monitor quotation feedback process
Liaise with operations to ensure order fulfilment
Skills Required for the Internal Sales Manager:
Experience in managing an internal sales team
Confident communication skills at all levels
Strong relationship builder, customer focused
Team management experience
Able to work in fast paced and demanding environment
Advances Excel, Word, PowerPoint
Full valid UK driving licence
What's in it for you?
A competitive salary
Hours: 38.5 hours per week, 08:30-17:00 (Monday to Thursday), 08:30-15:30 (Friday)
23 days holiday plus UK bank holiday, rising to 25 days holiday after five years' service
Holiday Buying additional 5 days option to purchase
Life Insurance
Annual Bonus
Health Cash Plan Scheme
On-site training
Excellent career progression opportunities
Modern facilities
Ad-hoc employee functions including annual Summer Social (usually held in June each year)
Charitable fundraising opportunities
Free car parking
....Read more...
Type: Permanent Location: Stokenchurch, England
Start: 01/05/2025
Duration: permanent
Salary / Rate: excellent benefits
Posted: 2025-03-05 12:10:30
