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The Role
Quality and Performance Manager - Wandsworth
Are you passionate about driving continuous improvement and fostering a positive work environment? Do you thrive on coaching and supporting others while enhancing service delivery? If so, we want you to be a part of our team at APCOA.
As our Performance Development Manager, you will play a pivotal role in supporting our contract operations.
Your mission? To elevate performance and empower our frontline colleagues through effective training and development, all while ensuring top-notch service quality for our clients.
What will you do?
- Provide guidance and coaching to contract management teams, promoting a culture of continuous improvement.
- Collaborate with clients and operations teams to innovate and refine service processes
- Maintain performance records and utilise analytics to identify opportunities for growth
- Identify training needs, develop training programs, and foster a supportive environment for all staff
- Analyse Enforcement data and track KPIs for compliance and customer satisfaction
- Design and deliver training programs on Regulations and Customer service
- Collaborate with Local authorities and community groups on parking Issues
- Recommend enhancements to Parking management systems for efficiency
- Conduct audits and investigate complaints for accountability
- Ensure staff training on health, safety and compliance policies
What Were Looking For
- Passion for Development: A genuine desire to help others succeed and grow
- Analytical Mindset: Proficient in data analysis, with excellent Excel skills to drive performance insights
- Communication Skills: Ability to connect effectively with diverse teams and stakeholders at all levels
- Experience in Parking: Background in a parking-related environment is advantageous
- Qualifications: Degree level or equivalent desirable, but not essential and strong analytical and organizational skills, with a commitment to excellence
Why Join Us?
- Make a real difference in our operations and the communities we serve
- Work in a culture that values feedback, collaboration, and personal growth
- Opportunities for training and advancement as you help shape our teams future
What is on offer to you? :
We offer a competitive package designed to reward your hard work and commitment:
Salary: Up £38,000 per annum & Discretionary bonus
Annual leave: A fantastic 25 days annual leave
Pension: Comprehensive pension plan to secure your future
Private Healthcare: Private healthcare for peace of mind
So, if youre ready to take on a rewarding challenge that blends performance management and development in a supportive, innovative environment, we want to hear from you! Apply now to join APCOA and be part of a team committed to excellence in service and sustainability!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. With exciting projects and an atmosphere of fostering and reinforcement, staff have the development opportunities to fulfil their potential. ....Read more...
Type: Permanent Location: Wandsworth,England
Start: 01/04/2025
Salary / Rate: Up to £38,000 per annum
Posted: 2025-04-01 16:59:04
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The Role
Environmental Enforcement Officer - Hillingdon
Full-Time | £13.00 per hour (£27,040 per annum)
Rising to £13.15 per hour after 12 months
Do you have a passion for protecting the environment and helping your community? Enjoy working outdoors and staying active? This could be the perfect role for you!
Join our friendly and dedicated team as an Environmental Enforcement Officer (EEO) and help keep Hillingdon clean, safe, and environmentally sound.
Every day, you'll make a difference by upholding local regulations and creating a cleaner, greener space for everyone.
A driving license is preferred by not essential.
What You'll Be Doing:
- Patrolling streets to monitor and enforce local bylaws, preventing littering, dog fouling, and environmental breaches.
- Assisting the public, answering enquiries, and addressing complaints with care and professionalism.
- Issuing Fixed Penalty Notices where necessary to maintain environmental standards.
- Conducting interviews under caution, validating offender details, and preparing cases for legal action.
- Working closely with legal services and attending court as a witness when required.
- Building strong partnerships with key service areas and agencies like the Police.
What Youll Bring to the Role:
- Experience in enforcement or environmental services (cleansing, waste collection, etc.).
- Confidence in engaging with the public, even in challenging situations.
- Excellent communication skills, capable of adapting to different audiences.
- A self-motivated, reliable, and team-oriented mindset.
- Strong problem-solving skills for resolving complex issues and complaints.
- Flexibility to cover other enforcement staff as needed.
- Understanding of Health and Safety and data protection protocols.
- A full, clean driving licence and a commitment to making a positive environmental impact.
What We Offer You:
- Competitive Pay: £27,040 per annum, rising after 12 months
- Flexible Full-Time Work: 40 hours per week + overtime opportunities
- Training & Career Development: We invest in your success
- Supportive Team Environment: Be part of a passionate group of professionals
- Free Car Parking
- Pension Scheme
Ready to Make a Difference?
Protecting the environment starts with people like you.
If youre passionate about your community, have enforcement experience, and enjoy working outdoors we want to hear from you!
Click "APPLY NOW" and one of our recruitment experts will be in touch soon! ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 27/03/2025
Salary / Rate: £27040 per annum
Posted: 2025-03-27 11:05:15
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The Role
Processing Centre Administrator⯠Dingwallâ¯- Full-Time; 40 hours per week -⯣23,795.20 per annum.â¯
Do you have a keen eye for detail?⯠Do youâ¯have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?
Are you able to work weekends?â¯
If you answered yes, then this may be the opening for you!â¯
Here are some of theâ¯Responsibilities you will have in the role, but no limited to;
- Reviewingâ¯CCTV images of cars parked in violation of local site rules.
- Undertake check-ups of vehicle ownership through the DVLA.
- Scan of inbound post from members of the public.
- Utilise software programs such as Parkway and FGL.
What will you bring?:
- Excellent documentation skills.
- â¯The skill to work in a clerical setting.â¯
- â¯Have a keen eye for detail.
- â¯Excellent written and verbal communication skills.
- The talent to learn new subjects and absorb new info.
- Be eager to acquire new knowledge of computer systems.
- The skill to multitask and adapt to change with minimum direction.
*Full accredited training will be provided to all successful applicants
*
Are you looking to build a career?
There is prospect for progression within the role as it is projected the Processing Centre will grow over the next 12 months and beyond.
We are looking for applicants that are seeking to develop their skills alongside this predicted growth.
What can we offer you?â¯
- £23,795.20 per annumâ¯
40 hours per week, working pattern is Mon to Fri but one Saturday every month.â¯
5.6 weeks annual leave per annum rising to 6.6 weeks with long service
Pension scheme
Employee of the month award scheme
- Employee discount
Award winning Training and Developmentâ¯
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Does this sound like the role for you? Please apply now!
We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business.
We offer a inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Dingwall,Scotland
Start: 27/03/2025
Salary / Rate: £23,795.20
Posted: 2025-03-27 10:12:03
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Mobile Car Parking Attendant - Portsmouth - full Time - 12.21 Per Hour
Do you have excellent customer service skills? Do you have a flexible attitude? Do you have a valid UK Driving licence?
If you answered yes to these questions, then read on!
An opening has arisen for a Mobile Parking Attendant to join our team based in Portsmouth.
As a Parking Attendant you will provide front-line customer service.
You will be ensuring the car park is maintained and managed to the highest standards, as expected by our customers and our client.
What you'll do:
- You will provide first-class customer service support to our car park customers
- You will deal with unusual incidents in accordance with policies and training
- You will record and maintain all books and records assigned to your site in a legible and timely manner
- You will deal with all enquiries made in person, by telephone or by other means from customers, our client, its representatives or visitors as required
- You will deliver the highest level of personal behaviour and standards at all times
- You will assist with tasks or problems within the car parks or traffic management as requested
- You will ensure that vehicle users conform to the clients laid down traffic regulations
- You will comply at all times with, Company Policies and Procedures and the Health & Safety Laws
- You will undertake regular patrols of the premises to maintain security standards
What you'll bring:
- You will have excellent customer service skills.
- You will have excellent oral and written communication skills.
- You will have excellent interpersonal skills, with the competence to build and maintain positive working connections.
- You will have a reliable, conscientious and flexible attitude to work and proactive nature.
Does this sound like you? Click "apply" and one of our team will get back to you shortly.
Must be 18 or over to apply and have a valid UK Driving licence
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Portsmouth,England
Start: 23/03/2025
Salary / Rate: £12.21 Per Hour
Posted: 2025-03-23 21:45:03
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Area Operations Manager - £44,000 Per Annum - Including a car allowance - Full-time - permanent
Do you have experience in Operations Management? Are you looking for a varied and interesting role? Are you a natural leader with good communication skills? Do you have multi-site experience?
If you answered yes, then keep reading!
An exciting opportunity has arisen for an Operations Manager to support the security functions & car park operations across our Healthcare sites. If you have demonstrable experience in multi-site, client facing operations management role with P&L management this could be the position for you. This is an excellent chance to join a dynamic and growing company and support & grow APCOAs operations across our Healthcare sector .
What you'll do:
- Supporting the Head of Healthcare service, you will be involved in the operational support of various contracts.
- Oversee all elements of individual teams development and performance inclusive of coaching, appraising and disciplinary support up to and including dismissals.
- You will address any areas of underperformance and put in place corrective action plans to address these at site or individual level.
- Responsibility for ensuring compliance with H&S regulations at all sites will lie with you.
You will need to put in place corrective action plans to address any local issues.
- Liaison with & overseeing contractors, site works & maintenance issues.
- Manage all fleet vehicles assigned to various site within the area
- Creating monthly reports and ad-hoc reports as & when required
- Manage clients expectations and you will need to attend regular client meetings
- Carry out car park inspections and security Audits on an ad-hoc basis and create to do lists for local management.
- Act as the focal Point for the Security industry Authority
What you'll bring:
- Demonstrable experience in Operations Management within a multi-site environment
- Experience of P&L accounting, producing & managing budgets
- Excellent leadership skills
- Confident & Competent to develop beneficial relationships with the clients, senior managers and key stakeholders
- Able to prioritise workloads in a fast-changing work environment
- Competence to work under pressure, with a positive and resilient nature
- IT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint)
- Have a hands-on can-do approach
- Full UK driving licence essential
- Experience within the security industry would be advantageous, but is not essential
Does this sound like you? Click "apply" today and one of our team will be in touch shortly.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Luton,England
Start: 21/03/2025
Salary / Rate: £44,000 Per annum
Posted: 2025-03-21 11:45:04
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Security and Parking Officer - Bedford Hospital - 40 Hours per week - £23,795.20 per Annum
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: Days and Nights. 5 days a week, including some weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bedford,England
Start: 21/03/2025
Salary / Rate: £23,795.20 per Annum
Posted: 2025-03-21 10:22:04
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Security and Parking Officer - Bedford Hospital - Flexible Hours - £12.21
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: Days and nights, including some weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: Bedford,England
Start: 21/03/2025
Salary / Rate: £12.21 Per Hour
Posted: 2025-03-21 10:14:04
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Area Operations Manager - £36,000 Plus car allowance, National - Full-time - permanent
Do you have experience in Operations Management? Are you looking for a varied and interesting role? Are you a natural leader with good communication skills? Do you have multi-site experience?
If you answered yes, then keep reading!
An exciting opportunity has arisen for an Operations Manager to support the security functions & car park operations across our Healthcare sites. If you have demonstrable experience in multi-site, client facing operations management role with P&L management this could be the position for you. This is an excellent chance to join a dynamic and growing company and support & grow APCOAs operations across our Healthcare sector .
What you'll do:
- Supporting the Head of Healthcare service, you will be involved in the operational support of various contracts.
- Oversee all elements of individual teams development and performance inclusive of coaching, appraising and disciplinary support up to and including dismissals.
- You will address any areas of underperformance and put in place corrective action plans to address these at site or individual level.
- Responsibility for ensuring compliance with H&S regulations at all sites will lie with you.
You will need to put in place corrective action plans to address any local issues.
- Liaison with & overseeing contractors, site works & maintenance issues.
- Manage all fleet vehicles assigned to various site within the area
- Creating monthly reports and ad-hoc reports as & when required
- Manage clients expectations and you will need to attend regular client meetings
- Carry out car park inspections and security Audits on an ad-hoc basis and create to do lists for local management.
- Act as the focal Point for the Security industry Authority
What you'll bring:
- Demonstrable experience in Operations Management within a multi-site environment
- Experience of P&L accounting, producing & managing budgets
- Excellent leadership skills
- Confident & Competent to develop beneficial relationships with the clients, senior managers and key stakeholders
- Able to prioritise workloads in a fast-changing work environment
- Competence to work under pressure, with a positive and resilient nature
- IT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint)
- Have a hands-on can-do approach
- Full UK driving licence essential
- Experience within the security industry would be advantageous, but is not essential
Does this sound like you? Click "apply" today and one of our team will be in touch shortly.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Luton,England
Start: 20/03/2025
Salary / Rate: £36,000 Per Annum
Posted: 2025-03-20 13:59:03
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Contract Manager Events
Midlands - Coventry
£40,000 Per Annum
Are you an experienced Events Contract Manager?
Do you have experience managing Commercial Contracts?
Are you good at building and maintaining Client Relations?
An exciting opportunity has arisen in APCOA for a commercially minded Events Contract Manager.
You will lead, support and motivate operational teams across of a number of sites managed by APCOA, developing them to manage resources to deliver an effective and efficient business operation.
We are looking for someone that will engage in stakeholder and operations management.
You will be commercially astute, with the ability to provide dynamic and inspirational leadership in a demanding environment.
Key Responsibilities:
- You will establish and maintain strong client relationships through regular close account management including face to face meetings and telephone and email contact.
- You will lead and motivate the team and develop them to deliver an effective and efficient operation.
- Liaising with the client to ensure commercial performance of the car park is being met and seek out new opportunities to increase any commercial performance.
- You will work with and communicate with offsite car park suppliers for major event days to ensure the increased demand for customer parking is being met.
- Generate any reports as requested to the client by interrogating the reporting manager tool available to APCOA alongside any additional information the client requests.
- You will liaise with key stakeholders internally and external to deliver major events for the Client and be the key contact for any third-party parking supplier or contractor.
What Were Looking For:
-
- Experience in operational, contract, and commercial Events management
- Proven track record of managing budgets, and teams in a fast-paced environment.
- Strong problem-solving skills and the ability to manage complex relationships with clients, suppliers, and internal teams.
- Holder of a Temporary Traffic Management (LANTRA Awards - NHSS 12DM7) Qualification
What We Offer: In recognition of your skills and dedication, we provide a competitive salary.
Youll also enjoy comprehensive healthcare, a robust pension plan, and a generous holiday allowance to support a healthy work-life balance.
At APCOA, were committed to your professional development, offering ongoing training and supporting opportunities for career advancement.
If you have a passion for excellence, a knack for managing contracts, and a drive to elevate customer experiences, this is your ticket to an exciting career opportunity and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Coventry,England
Start: 19/03/2025
Salary / Rate: £40,000 Per Annum
Posted: 2025-03-19 10:37:16
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The Role
Civil Enforcement Officer - Zero hours contract - London based - £13.15 per hour plus travel expenses
*
Are you looking for a role that offers you full flexibility?
Do you have a full UK driving license or CBT?
Are you looking for a role where you can spend your time outdoors, making London a better place to live and work?
If you answered yes to these questions, then we may have just what you are looking for!
APCOA are looking for Civil Enforcement Officers to work across our London contracts on a flexible basis.
You will be covering sickness, holiday and any other staff shortages as, and when required dependant on your availability.
Please note this is a zero hours contract, we will endeavour to ensure you have as many hours as we can on a weekly basis, but a minimum number of hours is not guaranteed.
Civil Enforcement Officers are at the heart of our business.
You will be an incredibly important part of the community, keeping the roads moving and ensuring public safety.
This will include:
- Patrolling public streets and council car parks to issue Penalty Charge Notices.
- Guiding the public on rules and advise about parking provisions.
- Reporting any defects to street furniture, such as signs and road markings.
* Please note, this role will be required to travel across the entirety of London as dictated by the business needs.
Travel expenses will be paid for travel outside of the successful applicants if they commute outside of their home borough.
This would be perfect for someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Wants flexible days and hours to suit.
- Wants to join a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- Likes to be part of a large diverse team but can work by yourself without too much direction.
- Is resilient, reliable, and conscientious.
Does this sound like you? If so, what will you bring?
- You will have excellent customer care skills and be able to converse in a friendly and effective manner.
- Must be available initially for a full week of training.
- Full Driving license desirable
At APCOA, we are always trying to think of new ways to reward hardworking staff.
Some of the benefits on offer to you are:
- £13.15 per hour basic salary
- Flexible hours
- Accrued annual leave dependant on number of hours worked.
We also provide, uniform, employee awards, a discount scheme, and a pension scheme.
So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then apply now
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: London,England
Start: 13/03/2025
Salary / Rate: £13.15 per hour
Posted: 2025-03-13 13:28:03
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The Role
Customer Service Advisor - Wigan
£23,795.20 Per Annum | 40 Hours per Week | Flexible Shifts (08:00 20:00)
Are you a natural problem solver with a passion for delivering exceptional customer experiences?
If so, wed love to hear from you!
Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference.
Youll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.
Why Join Us?
- A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.
- Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.
- Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.
What You'll Be Doing:
- Providing outstanding service to customers over the phone, email, and live webchat.
- Offering tailored solutions to create seamless customer experiences.
- Staying informed about our services to offer natural, confident advice.
- Assisting with customer issues and keeping communication smooth and effective.
What You'll Bring:
- Excellent communication and teamwork skills.
- The ability to stay calm and work efficiently under pressure.
- Strong time management, reliability, and a positive "can-do" attitude.
- A safety-first mindset and passion for problem-solving.
What We Offer:
- Competitive Salary: £23,795.20 per annum
- Flexible Work Schedule: 40 hours across 5 out of 7 days (including weekends)
- Comprehensive Training & Career Development
- Monthly Free Lunch & Employee Discounts
- Company Pension Scheme
Ready to Join a Company That Invests in You?
Were focused on creating a supportive and inclusive workplace where everyone can thrive and excel.
If youre driven by a passion for customer service and want to work for a company that truly values its people APPLY NOW!
We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life. ....Read more...
Type: Permanent Location: Wigan,England
Start: 11/03/2025
Salary / Rate: £23795.20 per annum
Posted: 2025-03-11 15:53:03
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The Role
Parking Enforcement Officer - Lincoln - Full-Time - 45 hours per week
* - £27,144 per annum
Do you enjoy working outside?
Would you like to have a positive impact on your local area?
Do you have a full UK driving licence?
If you answered yes, then this may be the opening for you as we are looking for Parking Enforcement Officers in Lincoln to assist traffic control and enforce parking regulations.
Parking Enforcement Officers are an important part of the local community.
You will be responsible for ensuring that all drivers follow parking regulations on public streets and in car parks.
You will be making sure emergency vehicle access is not blocked and the road is safe for all members of the public!
What will you do? :
- Patrol public streets and local council car parks to ensure that car parking regulations are being followed.
- Record and issue Penalty Charge Notices.
- Check parking meters and car park equipment and report damage or faults.
- Report defective signs and road markings, identifying and reporting abandoned vehicles.â¯
- Check tickets and attend to minor machine faults.
- Ensure car parks and their facilities are clean, tidy and satisfactory
What will you bring? :
- Excellent customer service skills.
- You will have good spoken and written English and maths skills.
- Strong communication skills.
- Proficient in Microsoft Word and Excel.
- You will have experience or the desire to work outdoors
*Shifts are 45 hours per week over 5 shifts PLUS one un-paid hour for lunch.
1 shift per week will be until midnight the other 4 shifts will be daytime hours notified in advance
*
What we'll offer you:
- £27,144 per annum
- 45 hours per week
- 28 days of annual leave (20 + 8 BHs)
- Company Pension Scheme
- Employee of the Month Scheme
- Free Uniform
- Training and Development
So, could you be our next Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Lincoln,England
Start: 06/03/2025
Salary / Rate: £27,144 per annum,
Posted: 2025-03-06 18:18:03
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Civil Enforcement Officer Bexley - Full Time; 42.5 hours per week - £26,520 per annum
Do you enjoy working outdoors?
Do you like helping people and have great communication skills?
Do you have excellent customer service skills and enjoy being on the go?
Are you over 18?
So, what can you expect as a Civil Enforcement Officer?
- You will be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, you will be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will provide a high level of all-round customer service, providing the public with useful knowledge and advice.
So, could this role be for you?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
If you're the sort of person who enjoys being on the go, APPLY NOW and a recruitment colleague will be in touch.
We provide full training along with excellent career progression. Many of our current managers started out with us as Civil Enforcement Officers; this could be a great place for you to start your career.
What benefits are on offer to you?
- 28 days holiday (includes BH)
- Employee Discount Scheme
- Work place Pension
- Free Uniform
- Access to Learning & Development
CBT or Driving Licence would be beneficial
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have L&D chances to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bexleyheath,England
Start: 06/03/2025
Salary / Rate: £26,520 per annum
Posted: 2025-03-06 14:27:04
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Customer Service Taxi Rank Agent - Heathrow Airport - £14.10 per hour - Full-time
Do you have excellent customer service skills? Do you want to work at Heathrow? Are you a team player?
If you answered yes to these questions, then read on!
Due to an expansion of our services at Heathrow airport, an exciting prospect has arisen for Customer Services - Taxi Rank Agents. You will be the face of our business, bringing outstanding customer service within the Airport sector.
You will join a team that takes a real pride in what they do.
They take pride in their Customer Service and most of all, you will join a company that takes pride in its people.
As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting.
You will get given every chance to progress within a company that invests in its people.
We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying:
Your key duties will include:
- As the first point of contact, rank agents are responsible for the processing of passengers and establishing destinations.
- Liaise with the Taxi Feeder Park to confirm driver validity as and when necessary.
- Issue Local Journey Tickets and answer passenger and driver queries clearly and precisely.
- Be responsible for Badge and Licence checks on the rank, reporting any anomalies.
- Be proactive and security conscious reporting any unattended packages/parcels.
- Use the Hand Held Unit to confirm taxis should be on the ranks and correctly record LJ/ FFS during periods of peak demand.
- Dealing with passengers with oversize, 2 cab etc luggage requirements.
- Knowledge of Abstract of Laws and Heathrow Airport Bylaws (full training will be given).
- Learning fully the destinations and issuing Local Journey Tickets, Fares Fair Zones A, B & C (full training will be given.
What you'll bring: - Flexibility to work in all areas of Heathrow across the business.
- Willingness to work overtime should the need arise.
- Good command of the English language.
- Excellent Customer Service skills.
- Ability to use a two-way radio (Training will be given).
- Must be able to work as part of a team and also lone working.
- Knowledge of Heathrow Airport plus local area would be an advantage.
- Driving licence preferable but not necessary.
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today.
We'd love to hear from you.
We'll ensure you are rewarded for all your hard work, which is why we offer a benefits package which includes but is not limited to:
What we'll offer you:
- 42 hours per week- 4on/4 off including Day's, Nights, Weekend and bank holiday's (Shift's of 07:30-19:30/19:30-07.30)
- £14.10 per hour
- Training and development
- Pension
- Employee discount scheme
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Hounslow,England
Start: 03/03/2025
Salary / Rate: £14.10 Per Hour
Posted: 2025-03-03 14:14:03
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Car Park Attendant - Chester - £11.44 per hour - 30 hours per week - Includes some weekends
Are you looking for a role that fits with your lifestyle? Do you have customer service experience?
If you answered yes, read on!
A position has opened up for a Car Park Attendant to join the team at Pepper St Chester.
As a Car Park Attendant you will provide a professional and courteous service to customers, the client and other users of the car park.
You will be expected to maintain the car park & equipment to the required standards, safety & security.
This role is working weekends on a rota basis in shifts.
Shifts can be any time from 7am to 10pm on a Saturday and Sunday.
You will be notified of the rota in advanced.
What you'll do
- Carry out relevant basic maintenance of payment machines, entry and exit barriers and other company equipment
- Effectively deal with client and customer enquiries on site where possible or refer clients to the appropriate level of management within APCOA
- Ensure patrols are carried out in accordance with sites KPIs & recorded
- Ensure site is kept clean, tidy and hazard free at all times by carrying out routine litter patrols
- Report any element of car park service that might compromise our high levels of service
- Ensure a consistently high level of customer care and early response to the help points
- Assist with tasks within the car park as requested and support other members of the team
What you'll bring
- You will have excellent customer service skills
- You will have experience of working within a customer-facing environment
- You will have a reliable and responsible attitude to work and a proactive nature
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Chester,England
Start: 03/03/2025
Salary / Rate: £11.44 Per Hour
Posted: 2025-03-03 09:50:10
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Customer Service Delivery Driver - 4 on 4 off Shifts, Days and Nights - £26,666.64 Per annum, £12.21 Per Hour
Do you consider yourself a team player?
Are you Customer Focused?
Do you have a valid Driving Licence with previous experience in driving roles?
If so, then this may be your next career move!
An exciting opportunity has arisen for a Customer Service Delivery Driver at Leeds Bradford Airport. Customer Service Delivery Drivers are expected to safely and professionally transfer customers between the car park and airport terminal as well as managing reception and the customer check in process.
This is a flexible contract with a 4 on 4 off shift pattern working days and Nights
Duties will include, but are not limited to:
- Greeting customers, checking in of customers, completion of all Valet documentation at Valet Front desk reception area and in the arrivals area of the car park
- Utilisation of Pre-book IT systems
- Dealing with customer complaints and enquiries
- Monitor all entries and exits and be proactive with shift planning using the P2T Booking system and associated reports.
- To maintain a standard of deportment and behaviour that will always represent the company in the best possible manner
- To report to the line manager any element of car park service that may compromise the level of service we wish to achieve
- Assisting customers with the loading of luggage onto the fleet vehicle
- Ensuring the fleet vehicle is cleaned and presentable for service
- Ensuring vehicle checks are completed
- Completion of all Fleet documentation
- Transporting passengers between the car park and airport terminal
- Reporting of all vehicle defects
- Photographing of arriving vehicles
- Moving customers car from arrivals to secure parking area and return when required
- Patrolling the car parks on foot looking for unattended bags, suspicious vehicles, suspicious persons, and to report all findings
- Litter picking and bin changing and cleaning of customer and staff areas
- Answering incoming telephone calls and dealing with customer queries
- To complete report sheets or any other log sheets, in full and as instructed.
What you'll bring:
- Full UK Drivers license
- Previous Customer Service Experience
- Excellent Team Player
- Customer Focused
- Excellent communication skills
What we'll offer you
- £12.21 per hour
- Flexible working hours
- Training and development
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: Leeds,England
Start: 27/02/2025
Salary / Rate: £12.21 Per Hour
Posted: 2025-02-27 17:25:04
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Customer Service Driver - 4 on 4 off, Morning and Afternoon Shift available - 21 Hours per week - £12.21 Per Hour
Do you consider yourself a team player?
Are you Customer Focused?
Do you have a valid Driving Licence with previous experience in driving roles?
If so, then this may be your next career move!
An exciting opportunity has arisen for a Customer Service Driver at Leeds Bradford Airport. Customer Service Drivers are expected to safely and professionally transfer customers between the car park and airport terminal as well as managing reception and the customer check in process.
This is a 4 on 4 off shift pattern working either only Mornings or only Afternoon shifts NOT both shift patterns
Morning Shifts: 4am - 10am
Afternoon shifts: 12pm - 6pm
Duties will include, but are not limited to:
- Greeting customers, checking in of customers, completion of all Valet documentation at Valet Front desk reception area and in the arrivals area of the car park
- Utilisation of Pre-book IT systems
- Dealing with customer complaints and enquiries
- Monitor all entries and exits and be proactive with shift planning using the P2T Booking system and associated reports.
- To maintain a standard of deportment and behaviour that will always represent the company in the best possible manner
- To report to the line manager any element of car park service that may compromise the level of service we wish to achieve
- Assisting customers with the loading of luggage onto the fleet vehicle
- Ensuring the fleet vehicle is cleaned and presentable for service
- Ensuring vehicle checks are completed
- Completion of all Fleet documentation
- Transporting passengers between the car park and airport terminal
- Reporting of all vehicle defects
- Photographing of arriving vehicles
- Moving customers car from arrivals to secure parking area and return when required
- Patrolling the car parks on foot looking for unattended bags, suspicious vehicles, suspicious persons, and to report all findings
- Litter picking and bin changing and cleaning of customer and staff areas
- Answering incoming telephone calls and dealing with customer queries
- To complete report sheets or any other log sheets, in full and as instructed.
What you'll bring:
- Full UK Drivers license
- Previous Customer Service Experience
- Excellent Team Player
- Customer Focused
- Excellent communication skills
What we'll offer you
- £12.21 per hour
- Flexible working hours
- Training and development
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: Leeds,England
Start: 27/02/2025
Salary / Rate: £12.21 Per Hour
Posted: 2025-02-27 17:23:04
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PSV Bus Driver Leeds Bradford Airport - Days and Nights, Flexible Hours - £13.50 Per Hour
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
If you answered Yes, then keep reading!
We are currently seeking experienced PSV Service Delivery Drivers to join our team.
As a PSV Service Delivery Driver, you will be responsible for transporting passengers safely and efficiently to their destinations while providing outstanding customer service.
Duties will include but are not limited to:
- Safely operate PSV vehicles according to established routes and schedules.
- Ensure the comfort and safety of passengers throughout the journey.
- Provide excellent customer service, including assisting passengers with boarding, disembarking, and luggage as needed.
- Adhere to all traffic laws and regulations, as well as company policies and procedures.
- Maintain cleanliness and tidiness of the vehicle.
- Ensure defect checks are carried out and vehicles are prepared and delivered for safety inspections.
- Support Service Delivery Assistants during quiet periods.
So, could you be our Ideal Candidate? We are looking for someone who has:
- Valid PSV license and a CPC.
- Previous experience as is PSV driver preferred.
- Excellent customer service and communication skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Ability to work independently and as part of a team.
- Professional demeanour and neat appearance.
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and have a safety-first mind set, then please apply today.
We'd love to hear from you!
Must be 18 or over to apply and have a CAT D and PCV licences
APCOA is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. ....Read more...
Type: Contract Location: Leeds,England
Start: 27/02/2025
Salary / Rate: £13.50 per hour
Posted: 2025-02-27 17:19:03
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Airport Shuttle Bus Driver Leeds Bradford Airport - Nights, 4 on 4 off shifts 10pm - 4am - £13.50 Per Hour
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
If you answered Yes, then keep reading!
We are currently seeking experienced PSV Bus Drivers to join our team.
As a PSV Bus Driver, you will be responsible for transporting passengers safely and efficiently to their destinations while providing outstanding customer service.
Duties will include but are not limited to:
- Safely operate PSV vehicles according to established routes and schedules.
- Ensure the comfort and safety of passengers throughout the journey.
- Provide excellent customer service, including assisting passengers with boarding, disembarking, and luggage as needed.
- Adhere to all traffic laws and regulations, as well as company policies and procedures.
- Maintain cleanliness and tidiness of the vehicle.
- Ensure defect checks are carried out and vehicles are prepared and delivered for safety inspections.
- Support Service Delivery Assistants during quiet periods.
So, could you be our Ideal Candidate? We are looking for someone who has:
- Valid PSV license and a CPC.
- Previous experience as is PSV driver preferred.
- Excellent customer service and communication skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Ability to work independently and as part of a team.
- Professional demeanour and neat appearance.
Park2Travel is a leading provider of public service vehicle (PSV) transportation solutions, dedicated to delivering exceptional service to our clients and passengers.
We pride ourselves on our commitment to reliability, safety, and professionalism.
We are looking for an excellent team player with great communication skills.
Someone who possesses the skills to work under pressure.
So, if you feel that you can demonstrate good time keeping and reliability and have a safety-first mind set, then please apply today.
We'd love to hear from you!
Must be 18 or over to apply and have a CAT D and PCV licences
APCOA is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. ....Read more...
Type: Permanent Location: Leeds,England
Start: 27/02/2025
Salary / Rate: £13.50 per hour
Posted: 2025-02-27 17:15:06
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Security and Parking Officer - Bedford Hospital - 40 Hours per week - £23,795.20 per Annum
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: 2-3 weeks on days and 2-3 weeks on nights. 5 days a week, including weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bedford,England
Start: 24/02/2025
Salary / Rate: £23,795.20 per Annum
Posted: 2025-02-24 10:47:04
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Security and Parking Officer - Bedford Hospital - 24 Hours per week - £14,277.12 per Annum
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: 2-3 weeks on days and 2-3 weeks on nights.
2 days a week, including weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bedford,England
Start: 24/02/2025
Salary / Rate: £14,277.12 Per Annum
Posted: 2025-02-24 10:41:03
