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Are you an experienced Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio.
As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement.
The purpose of the role will be to play a pivotal part all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes.
Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; Completing robust analysis in line with the overall delivery plan; stakeholder engagement & analysis; requirement gathering ensuring robust elicitation & validation; translating business requirement into functional & technical specifications by engaging with internal & external stakeholders; improving existing business processes; artefact production; solution support; user acceptance testing, and change impact assessments amongst other responsibilities.Must Have
Demonstrable commercial experience of effectively working independently as a Business Analyst
Stakeholder Engagement and Requirement Elicitation
Experience of Business Process Mapping and capturing user stories
Experienced in overseeing UAT sessions, ensuring alignment between requirements and test scenarios
Experience of a variety of analysis techniques such as SWOT, Pestle MoSCoW, etc
A base of formal Business Analysis certification such as BCS Foundation, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation)
Nice to Have
Power BI/ Power Platform
Knowledge/Experience of Change Management or Continuous Improvement methodologies, tools, and techniques
Business case development
Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects.
Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc.
As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility for change and delivery.
You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated.
The role is offered on an initial 18-month fixed term salaried contract with scope to run and, alongside a competitive salary, you will receive a generous a benefits package that includes bonus scheme, generous employer pension, flexible working, generous leave entitlement, life/health insurance and professional development.
The role will be predominantly remote, with a requirement for some onsite meetings in Carlisle during the first few months.
If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Salary / Rate: £41000 - £42000 per annum
Posted: 2026-03-20 08:02:48
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Are you an Operational Coordinator or Office Manager looking for your next career move? Are you dedicated, engaging, detail-orientated and task driven? If so, then we would love to hear from you.
The Company
Informed Recruitment are a growing IT & Tech Recruitment Consultancy dedicated to the delivery of high-quality permanent recruitment & contract consultancy solutions to businesses within specialist markets in the UK.
We are currently a small group of successful, conscientious, and hard-working people, continually looking for others to grow a team of ambitious people that take their work seriously but do so in an environment where they can have fun, enjoy professional development, look after one another, be financially rewarded, and share in each other's success.
We are fiercely ambitious and competitive; however, we believe in going about our business in the right manner.
That means looking to partner with people for the long term based on trust and delivering consistently.
The Role
This is a fantastic opportunity for an organised and proactive Office Manager with a great eye for detail and top class written and people skills, to join our expanding team.
We are looking for a suitably motivated and qualified candidate to help us evolve, provide scope, and assist us to deliver our already excellent services to more customers and candidates alike.
Working alongside a hard-working, collaborative, supportive and professional team, you will be taking a hands-on and active role in organising the operational side of the business.
You will ensure administrative tasks are carried out in an accurate, timely, and efficient manner; manage a policy of continual improvement; support purchase ledger processes; ensure all compliance data is collated and stored in line with legislative requirements; manage suppliers and best value; manage and update data; act as the first point of contact for those communicating with the business; and help to actively market the business and promote our growth.
This is a multi-dimensional role that requires a high degree of adaptability, professionalism, discretion, and the ability to multitask and prioritise in a dynamic environment.
The role will be office based.
The Person
We are searching for likeminded professionals that are enthusiastic, positive, ambitious, mentally agile, conscientious, and driven - not only financially, but by delivering a top quality customer service and having both personal & professional pride in the work that they deliver, relationships that they build, and tenacity that they display to succeed where others do not (because that is the added value that makes work enjoyable, drives success, and ultimately maximises your return).
We are looking for someone that is task orientated, likes things to be done in the correct manner, and someone that likes to solve problems and to achieve.
Essential Skills
A successful commercial track record in an Office Management, Operations Management or Senior Administration role.
Confident running day-to-day office operations, including facilities, suppliers, and internal processes.
Proactive and solutions-driven, with excellent communication and multitasking skills.
Strong Office 365 skills, in particular with Word & Excel.
Desirable
CIPD Qualifications
Accounting software experience
Previous experience within recruitment, management consultancy, or professional service markets.
Bachelor's Degree
If you are looking for a new and exciting career opportunity, with an organisation that values its employees and rewards based on effort and outcomes, a place where you can add real value and see the direct results of success both personally and on the business, then simply submit your latest CV for consideration with a covering note explaining why you fit the bill and your reasons for applying.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Nottingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £35000 - £40000 per annum + Excellent Benefits, Hols, Pension
Posted: 2026-03-09 23:35:04
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Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Charity Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Social Value Coordinator.
Informed Recruitment are a specialist provider of resources to the Housing & Property Technology markets; we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support the Social Value Manager in the delivery of the organisations Social Value strategy by providing a comprehensive administrative support service, supporting the provision of charity services, and monitoring and supporting partners in recording and promoting Social Value outcomes.
Day-to-day activities will involve building relationships in the supply chain and monitoring promoting and ensuring defined Social Value outcomes; ongoing reporting; research; creation of marketing material; data input support and analysis; providing support in the completion of and assessing applications for funding; and supporting the organisation and delivery of the annual dinner and awards event. Background The role would suit someone looking for their first career-move in industry and out of their first job, and/or someone looking for an organisation with a defined career path.
Well-trodden paths into this role include:
Customer Services - A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services.
Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Administrator/Executive Assistant - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Housing/Property background - Experience as a Social Housing professional with subject matter expertise in Social Value, Assets, Property Services, Development or Building Safety looking for a new challenge.
Procurement - administration in a procurement department or previous work in Social Value.
Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.
Essential Skills
Self-starter with a positive approach with a background in an office environment, + customer services and/or administration
A positive consultative approach, based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
Task orientated with a strong work ethic.
The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment.
The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement and social value
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders.
You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping.
This role is hybrid based, with 50/50 time spent in an office in Birmingham, and time working from home.
This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance.
Interviews are available now, so please apply without delay to secure your appointment!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Birmingham, England
Start: ASAP
Duration: Permanent
Salary / Rate: £30000 - £32000 per annum + Excellent benefits
Posted: 2026-03-01 23:35:05
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Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Senior Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio.
As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement.
The purpose of the role will be to play a pivotal part in leading all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes.
Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; taking responsibility for the completion of robust analysis in line with the overall delivery plan; stakeholder engagement & analysis; leading on requirement gathering ensuring robust elicitation & validation; translating business requirement into functional & technical specifications by engaging with internal & external stakeholders; improving existing business processes; artefact production; solution support; user acceptance testing; line management; and change impact assessments amongst other responsibilities. Must Have
Demonstrable commercial experience of effectively working independently as a Business Analyst.
Previous experience in line managing, leading, coaching and/or mentoring other Business Analysts.
Stakeholder Engagement and Requirement Elicitation.
Experience of Business Process Mapping and capturing user stories.
Experienced in overseeing UAT sessions, ensuring alignment between requirements and test scenarios.
Experience of a variety of analysis techniques such as SWOT, Pestle, MoSCoW, etc.
A base of formal Business Analysis certification such as BCS Foundation, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation).
Nice to Have
Power BI/ Power Platform
Knowledge/Experience of Change Management or Continuous Improvement methodologies, tools, and techniques.
Business case development
Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects.
Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc.
As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility for change and delivery.
You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated.
The role is offered on an initial 18-month fixed term salaried contract with scope to run and, alongside a competitive salary, you will receive a generous a benefits package that includes bonus scheme, generous employer pension, flexible working, generous leave entitlement, life/health insurance and professional development.
The role will be predominantly remote, with some days spent in the office initially.
If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Contract Location: Carlisle, England
Salary / Rate: £51000 - £52000 per annum
Posted: 2026-02-06 16:33:03
