Training & Compliance Manager

Location: Leatherhead, Surrey (Hybrid)

Salary: Circa £40k + Excellent Benefits

Monday - Friday, 35 hours per week

The Client:

Our client, a leading charitable organisation in the health and social care sector, focused on supporting unpaid carers of all ages and their recipients with information and practical assistance.

The Role:

As a Training and Compliance Manager, youll oversee care colleague training and ensure organisation-wide compliance with governing bodies, especially in Health & Safety regulations.

Responsibilities:



* Co-produce the compliance element of Salesforce, including audits and service development plans.


* Review and update policies in collaboration with the Head of Care Operations & Registered Manager.


* Maintain an up-to-date service development plan and address audit findings.


* Control training compliance spreadsheet and monitor training statistics.


* Report directly to Head of Care Operations & Registered Manager and actively participate in CQC inspections.


* Provide reports for the Quality Assurance and Compliance committee.


* Manage complaints and compliments log and conduct themed audits.


* Supervise the new training helpdesk and assess the training needs of the care team.


* Design and deliver training courses, including specialist sessions.


* Manage NVQ / QCF diplomas and update the Workforce Development Fund (WDF) online portal.


* Understand relevant legislation, including the Care Act 2014 and Mental Capacity Act 2005.


* Comply with the Code of Conduct and undertake other duties as required.


Requirements:



* Previously worked as a Training & Compliance Manager or in a similar role.


* Have occupational experience in Health & Social Care and detailed knowledge of mandatory subjects.


* Experience in instructing support staff on essential training topics.


* Possess Training qualification (AET), Care Certificate, and knowledge of CQC regulations.


* Strong knowledge of Health & Safety regulations and policies.


* Proven Background in audits and competency checks.


* Excellent communication, presentation, and IT skills.


* Assessor skills with train-the-trainer qualifications.

(Desirable)


* Valid UK driving licence with a roadworthy car.


Benefits:



* Competitive salary


* Pension scheme


* Life assurance


Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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