Customer Service Administrator

Job Description:

Do you have a passion for customer service and financial services? If so, we'd love to hear from you.

Our client, based in Edinburgh's city centre, is recruiting for a Customer Service Administrator on an initial 6-month temporary basis.

Whilst existing financial services experience is desired, this could also act as a perfect first step into the industry if you have a strong background in customer service.

Our client offer a hybrid working model.

• Excellent customer service skills


• Excellent communication skills


• Ability to work in a fast-paced environment


• Financial services sector experience (desirable)

• Handle shareholder queries via phone, email, letter, and webchat


• Place telephone trades


• Investigate errors and escalate when appropriate


• General administration


• Maintain knowledge and awareness of the market

Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.

Job reference: 15657

To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

At Core-Asset, we're committed to protecting and respecting your privacy.

Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.

By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.

Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.

For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement

Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.

INDCAS