Administrator

Job title - Administrator

Location - Romford, RM14

Contract - Temporary ongoing

Hours - Full Time 36 hours

Start Date: ASAP

We are currently recruiting for an administrator who will work as part of a team to carry out all aspects of customer contact and funeral, memorial and general administration in accordance with Council and Service policies, standards and procedures, legal requirements and professional codes of practice.

Duties would include:

• Perform all aspects of customer contact and funeral, memorial and general administration in accordance with Council and Service policies, standards and procedures, legal requirements and professional codes of practice.


• Provide support to the team in the delivery of an efficient and effective service.


• Ensure that all records and information are maintained in accordance with data protection legislation and the company's policies and procedures.


• Assist with the preparation of reports and statistical information as required.


• Attend meetings and take minutes as required.


• Undertake any other duties as required by the company.

Essential criteria and experience:

• Record of achievement in front-line service delivery in a sensitive environment


• Conducting regular and in-depth interviews with members of the public


• Operating a reception facility


• Accurate internal, & statutory record keeping


• Producing standard work instructions to staff


• Cash handling


• Contributing to service improvement


• Customer Care practice


• Use of IT and relevant operating systems


• Cemeteries and Crematorium administration


• Understanding of the granting and transferring of Exclusive Rights of Burial


• Use of databases, word processing and spreadsheets


• Administration tasks relating to Cemeteries and Crematoria


• Working understanding of Cemeteries and Crematorium legislative framework

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk