An opportunity has arisen for a Service Advisor with experience in HGV industry to join a well-established truck dealership, offering excellent benefits.

As a Service Advisor, you will be responsible for booking vehicles for maintenance and repair, coordinating with the workshop team to plan schedules.

You will be responsible for:



* Providing seamless customer service from vehicle drop-off to collection.


* Keeping customers informed on repair progress, authorising additional work, and conducting follow-up communications.


* Collaborating with Workshop and Parts departments to ensure timely vehicle readiness.


* Preparing job cards for Workshop and Breakdown Technicians.


* Managing MOT bookings and working with the Workshop Controller.


* Updating and maintaining all customer service documents and MOT paperwork.


What we are looking for:



* Previous experience in the HGV industry.


* Strong organisational skills with the ability to multitask and manage priorities.


* Excellent communication abilities, both with customers and internal teams.


Shifts:



* Monday - Friday: 7am - 4pm or 9am - 6pm


* Every other Saturday: 7am - 11am


Whats on offer:



* Competitive salary


* 20 days holiday plus bank holidays


* Manufacturer training


* Staff referral scheme


Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.