Business Anaylst

Business Analyst - Merseyside Constabulary
Rate: £35.58 per hour

Location: Merseyside - Rose Hill

Job Purpose:
The Business Analyst will investigate and analyse the force's business activities, recommend changes to enhance efficiency, and coordinate the implementation of those changes.

The role will also involve identifying opportunities for automation and managing its implementation to streamline existing business processes.

Principal Accountabilities:

• Act as the intermediary between business users across the force and the technical staff in the ICT department, as well as external partners.


• Work with managers and users of current systems to understand business needs and processes.


• Align work with the force's overall business improvement plan.


• Identify improvement areas by analysing existing processes, consulting management and staff, and benchmarking against other organisations.


• Recommend process improvements to eliminate inefficiencies and reduce effort.


• Specify and document IT solutions to automate processes in collaboration with the ICT department and system providers.


• Manage projects aimed at implementing business process changes and automation.


• Document and assess outcomes and resources used before and after proposed changes.


• Supervise and coordinate project teams.


• Ensure compliance with the ACPO Guidance on the Management of Police Information.


• Take responsibility for Health and Safety matters within the scope of the role.

Knowledge and Experience:

• Excellent verbal and written communication skills to engage with diverse executives, managers, staff, and technical experts.


• Proven track record in business analysis, process automation, and improvement within large organisations.


• Strong analytical skills to interpret business needs and develop process maps and specifications.


• In-depth knowledge of IT applications and Business Process Management software.


• Project management experience to oversee the implementation of recommendations.


• A degree or equivalent qualification in computing or related fields is preferred, but equivalent work experience will be considered.


• A full clean driving license is required.

Contact:
If you are interested, please send your CV to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk.