Specialist Resettlement Coordinator

Specialist Resettlement Coordinator
Location: Enfield
Service: Resettlement Service
Contract: 3 Month Contract
Hours: 35 hours per week, 9-5 Monday to Friday
Pay: £22.00 to £23.33 per hour LTD / £18.76 to £19.89 PAYE (inc holiday)

Summary:
Exciting opportunity for an experienced homelessness specialist to coordinate resettlement services for vulnerable individuals leaving hospitals or prisons within Enfield.



THE ROLE:
As a Specialist Resettlement Coordinator, you will be responsible for providing casework support to homeless single adults with complex needs as they transition from hospitals or prisons.

You will:

• Deliver high-quality casework under relevant housing and homelessness legislation.


• Collaborate with internal and external stakeholders to enhance support outcomes for individuals with complex needs.


• Create and maintain Personal Housing Plans (PHP) for applicants, assessing and managing risk.


• Issue S.184 decision letters as part of the homelessness assessment process.


• Support applicants by coordinating services in line with PHPs.


• Attend multi-agency meetings such as discharge planning and MAPPA.


• Maintain accurate, GDPR-compliant records of all casework activities.

THE CANDIDATE:
The ideal candidate will have prior experience in homelessness casework, specifically with vulnerable individuals leaving institutional settings.

We're looking for someone with:

• Strong knowledge of welfare, homelessness, and housing legislation.


• Proven experience in delivering excellent customer service within a homelessness service.


• Experience in managing complex cases within a legislative framework.


• Knowledge of safeguarding best practices, including policy and legislation.


• Effective communication skills for working with multiple stakeholders.

THE CONTRACT:

• Hours: 35 hours per week, 9-5 Monday to Friday


• Duration: 3-month contract


• Pay Rate: £22.00 - £23.33 per hour LTD / £18.76 - £19.89 PAYE, inclusive of holiday

HOW TO APPLY:
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail.
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!