Job Title: Account Manager
Location: Amstelveen
Salary: €4,500 gross per month

Are you an Account Manager with previous experience in a fast paced environment?

This international contract catering company, committed to its future vision, seeks a Account Manager to be part of one of their locations in Amsterdam.

If you're a dynamic individual with enthusiasm, flexibility, and a commitment to delivering exceptional guest experiences in busy settings, this represents an excellent opportunity.

As an Account Manager, you will play a critical role in shaping the client experience at a high-demand location.

You’ll manage and nurture client relationships, ensuring  consistent delivery outstanding service that exceeds expectations. 

What will you do?

• Act as the main point of contact for clients, building strong relationships through proactive communication, understanding their needs, and consistently delivering tailored, five-star service.
• Collaborate with management to develop and implement operational standards that enhance the client experience and elevate service quality.
• Oversee events ranging from small meetings to large-scale parties, managing all details to ensure smooth execution and exceptional guest experiences.
• Provide clients with detailed quotes, feedback, and recommendations for improvements to meet and exceed their expectations.
• Lead and motivate a team of 2-3 direct reports, with potential for additional team members based on event needs.
  
  Coordinate with the Head Chef and temporary staff to ensure all events run seamlessly.
• Continuously assess service areas for improvement, ensuring a five-star experience and quickly addressing any issues that may arise.
• Exceed client expectations with strong communication, exceptional service delivery, and attention to detail, ensuring repeat business and client satisfaction.

This is you: 

• Prior experience in hospitality or catering is essential
• Must be able to work variable hours, including some mornings, evenings, or weekends, based on event and client demands.
• Proven experience managing a team in a fast-paced environment, with an ability to inspire and maintain high service standards. 
• Excellent interpersonal skills, with the ability to impress clients and handle any issues diplomatically.
• Proficiency in English necessary.
  
  Dutch is a plus
• Ability to act swiftly to address client needs and event challenges, maintaining high service quality under pressure.

Job Title: Account Manager
Location: Amstelveen
Salary: €4,500 gross per month

If you would like to have more information about the role, please apply or send your cv to maria@corecruitment.com

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