Housing Benefits Officer

Position: Housing Benefits Officer
Hourly Rate: PAYE - 13.81 - LTD - £16.79 per hour
Location: Harrow
Contract Type: Temporary, Full-time
Are you an experienced Financial Assessments Officer with a background in Housing Benefits and Council Tax Support? We are recruiting for a role in Harrow, where you'll play a vital role in delivering a high-performing, customer-centred financial assessment service.
Role Highlights:

• Conduct complex financial assessments for Housing Benefit and Council Tax Support to support Harrow's most vulnerable residents.


• Ensure accurate and timely payments, manage over payment recoveries, and maintain high performance standards.


• Work collaboratively with internal departments and external partners.


• Provide guidance to residents on financial support and assist with appeals, disputes, and discretionary payments.

What We're Looking For:

• Strong knowledge of Housing Benefit legislation and policies.


• Solid experience in financial assessments and a background in a high-performance, compliance-focused environment.


• Excellent communication skills and proficiency in Microsoft Office, especially Excel.


• Ability to work autonomously, prioritise effectively, and meet performance targets.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk