General Manager, London, £120k - £150k

A fantastic opportunity has become available for an experienced General Manager to lead the team at a large-scale, multi-purpose venue in London.

This is a unique site with multiple offerings around hospitality, events, and entertainment.

The General Manager is responsible for all commercial and operational aspects of the site, managing the profitability of the business.

You will also promote a culture that focuses on the customer experience and service excellence throughout all aspects of the business.

Responsibilities:

• Develop and execute a business plan focusing on growth and market share
• Enhance operational efficiency, sales, and customer experience
• Oversee customer feedback and service improvements to ensure high-quality experience
• Support in delivering a consistent and exceptional guest experience
• Promote cross-department collaboration to align on strategic priorities and strengthen brand reputation
• Regular monitoring and development of each department
• Financially accountable for all costs and profitability

The Ideal candidate:

• Extensive senior management experience within hospitality or entertainment
• Experience managing complex multi-purpose / multi-site operations
• Exceptional strategic thinking and business planning skills
• Ability to work under pressure to meet deadlines and targets
• Passion for innovation and ability to identify and implement creative solutions
• Commercially astute and strong financials
• Ability to articulate vision, strategy, and complex ideas

If you are keen to discuss the details further, please apply today or send your cv to Marlene at COREcruitment dot com