Family First Case Manager

Are you passionate about making a difference in the lives of children and families? Join a well-established Early Help Family First team in Knowsley as a 0-18 Family First Case Manager.

In this rewarding role, you will support families with complex, interacting needs, helping them achieve positive outcomes such as improved school attendance, better family relationships, and reduced risk-taking behaviour.

You will work closely with families, using a holistic and multi-disciplinary approach to assess needs, coordinate services, and deliver targeted interventions.

This role offers the opportunity to implement innovative programs and practices, all while ensuring the voice of the child is central to your work.

• 36 hours per week


• 3 month initial contract with possibility of extension after this

• Conduct holistic Early Help assessments and develop outcome-focused family plans using the Signs of Safety/Wellbeing model.


• Act as the Lead Professional, coordinating multi-agency services to meet family needs.


• Deliver evidence-based interventions, including parenting programs, child development support, and issue-based sessions for children and families.


• Facilitate the Team Around the Family process, ensuring timely reviews and progress monitoring.


• Promote family strengths using restorative practices and a “Think Family” approach.


• Maintain accurate records and contribute to service evaluation and practice improvement.


• Work flexibly, including occasional evenings and weekends, to meet the needs of families.

• Proven experience in working with families and children with complex needs.


• Strong understanding of multi-agency working and knowledge of interventions supporting family well-being.


• Ability to deliver parenting programs and support families through individual and group sessions.


• Excellent communication and organisational skills, with a focus on safeguarding and risk management.


• Commitment to equality, diversity, and the principles of restorative practice.


• Flexibility to work across Knowsley in various settings, including homes, schools, and community venues.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.


• Exceptional referral bonuses - £250 per referral placed in to work!


• An extensive & exclusive range of Social Work vacancies across the UK


• Nationwide provider Social Work staff to over 200 local authorities.


• Annual training budget of up to £250 and continued online CPD training.


• Excellent Annual Loyalty schemes / bonuses.


• DBS disclosures provided via fast-track online services free of charge.