Housing Scheme Assistant

Housing Scheme Assistant
Hawkhurst
Older People's Housing
Permanent Contract
Part Time
£14,465 (Pro Rata)



One of the largest housing associations in Kent is recruiting for a Housing Scheme Assistant to support the Scheme Manager in the daily running of their older people's housing service in Hawkshurst.



THE ROLE


As a Housing Scheme Assistant, you will work closely with the Scheme Manager to provide high-quality housing management services to residents in the Extra Care Scheme at Bowles Lodge in Hawkhurst.



  • Support the Scheme Manager in delivering all aspects of housing management.

  • Develop and maintain a varied activities programme to promote tenant engagement.

  • Provide a warm and supportive settling-in service for new tenants.

  • Conduct regular health and safety and fire checks, ensuring compliance with policies.

  • Collaborate with the resident involvement team to help tenants achieve their aspirations.

  • Handle safeguarding concerns and maintain professional boundaries.

  • Deliver an excellent customer service experience, tailored to individual needs.



THE CANDIDATE

The ideal candidate will have previous experience in a similar role and be passionate about working with older people.



  • Confident using Microsoft Office and other ICT systems.

  • Skilled in tailoring communication to suit individual needs.

  • Proven ability to prioritize workloads and make confident decisions under pressure.

  • Motivated, proactive, and solution-oriented.

  • Committed to applying equality and diversity in all aspects of service delivery.



THE CONTRACT

  • Hours: 21 hours per week

    • Tuesday to Friday: 2pm - 6pm

    • Saturday: 8am - 1pm



  • Salary: £14,465 (Pro Rata) per year, plus benefits.

  • Contract: Permanent.

  • Additional: Flexibility may be required for training or emergency cover.




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