Arabic Speaking ServiceNow Technical Architect (Dubai or Abu Dhabi)

A top-tier ServiceNow Partner is looking for an experienced Senior Technical Architect to lead the design and delivery of enterprise-grade ServiceNow solutions across major transformation programmes in the UAE.

This is a senior-level, client-facing position requiring both technical depth and strategic leadership.

Fluency in Arabic and English is essential.
You’ll act as the lead architect across complex ServiceNow projects, shaping solution architecture, providing technical governance, and working closely with stakeholders to ensure best-in-class delivery.
Key Responsibilities:

- Own the end-to-end architecture of ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, SecOps, or CSM).
- Lead the technical design, implementation strategy, and integration of ServiceNow with external systems.
- Work directly with Arabic-speaking stakeholders to gather technical and business requirements.
- Provide architectural oversight, design reviews, and quality assurance throughout the delivery lifecycle.
- Lead and mentor technical consultants and developers, ensuring platform scalability and performance.
- Define standards, governance, and reusable frameworks aligned with best practices and business outcomes.
- Stay current with platform updates and ensure clients benefit from the latest ServiceNow capabilities.

Required Experience:

- Fluent in Arabic and English (written and spoken).
- 7+ years of experience in ServiceNow architecture and technical leadership roles.
- Strong delivery track record across complex, enterprise-scale ServiceNow implementations.
- Deep technical understanding of multiple ServiceNow modules and platform features.
- Expert-level skills in scripting (JavaScript, Glide), integrations (REST/SOAP), data modelling, and performance optimisation.

- Certifications required:
– ServiceNow Certified System Administrator (CSA)
– ServiceNow Certified Implementation Specialist (CIS)
– ServiceNow Certified Technical Architect (CTA) – preferred or working toward.

- ITIL certification is an advantage.

What’s on Offer:

- Join a well-respected ServiceNow Partner delivering digital transformation across the Middle East.
- Work on high-profile projects in public and private sectors.
- Competitive tax-free salary, visa sponsorship, and full relocation support.
- Career advancement opportunities, including funded certifications and leadership development.
- A collaborative, fast-paced environment with support from experienced architects and consultants.

Ready to lead cutting-edge ServiceNow solutions in the UAE?
Apply now or contact us for a confidential conversation about this opportunity.