Job Title: Director of Operations - Luxury Multioutlet Location
Salary: € Negotiable according to experience

Location: Madrid, Spain
Start: ASAP

This is your chance to join a flagship luxury hospitality project in Madrid as a Director of Operations.

We are searching for an outstanding leader with a proven background in luxury hospitality, high-end hotels, premium F&B, lifestyle brands and/or private members’ clubs.

This role offers the opportunity to lead a complex, multi-outlet operation with a sharp focus on service excellence and commercial success.

The ideal candidate will blend operational expertise, strong leadership, and a hands-on approach with a commercial mindset.

They will have a track record of driving profitability, optimizing performance, and delivering world-class guest experiences in luxury settings.

Key Responsibilities

• Lead the overall operation of a luxury multi-outlet hospitality destination
• Ensure exceptional service standards and a best-in-class guest experience
• Manage and develop large teams of 300+ employees
• Oversee and coordinate multiple business units, including hotel and F&B operations
• Drive operational efficiency, process improvement, and business performance
• Define, monitor, and manage KPIs and performance metrics
• Support openings, transitions, and operational enhancement projects
• Serve as a key liaison between all operational departments
• Develop and implement commercial strategies to maximize revenue and profitability
• Ensure strong financial performance through cost control and operational management
• Lead, coach, and inspire teams while fostering a culture of excellence and accountability

Ideal Candidate Profile

• Proven experience as a Director of Operations, Hotel Director, General Manager, or equivalent in luxury hospitality
• Background in luxury hotels, high-end restaurants, lifestyle brands, private members’ clubs, or premium hospitality groups
• Strong experience managing complex, multi-outlet, high-volume operations
• Expertise in both hotel and F&B operations
• Commercially driven with strong financial acumen and a focus on business performance and profitability
• Hands-on leadership style with a focus on execution and operational excellence
• Experience leading large teams (300+ employees) in demanding environments
• Commitment to luxury service standards and guest experience
• Experience in openings, growth, repositioning, or operational transformations
• Fluent in English and Spanish
• International experience is a strong plus

This is a unique opportunity for a commercially minded hospitality leader to join one of Madrid’s most exciting luxury projects and play a pivotal role in its growth and success.

Director of Operations - Luxury Multioutlet Location
Salary: € Negotiable according to experience

Location: Madrid, Spain
Start: ASAP

If you would like to have more information about the role, please apply or send your cv to luizas@corecruitment.com