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POSITION: Service Co-Ordinator LOCATION: Dublin West SALARY: Negotiable DOE
EXCELLENT OPPORTUNITY FOR AN EXPERIENCED SERVICE CO-ORDINATIOR TO JOIN A GLOBAL COMPANY WITH A STRONG PRESCENCE
RESPONSIBILITies
Co-ordinate Equipment Install start date with customers
Co-ordinate Install Engineer team currently of 8 Engineers -manage time allocated to each job, highlighting overruns
Dealing with Subcontractors as required -tracking their activity
Ensure all Installations paperwork is completed in full with customer signature of acceptance and then shared signed off documentation with customers
Managing Documentation
Arrange hire of specialist Equipment for Installations teams
Book Hotels as needed for Installation Team once approved by Installations Manager
Manage Warranty claims for faulty equipment from factories
Manage Warranty claims from customers
Liaise with Group factories and 3rd Party suppliers as to delivery dates for Equipment ordered
Arrange transport of Equipment from factory to Customer site or Company Warehouse -ensure close monitoring of costs
Ensure all Equipment onsite before start of Installations work
Maintain records of all Engineer safety training (Safe Pass, Manual Handling, MEWP, etc)
Preparation of RAMS for Installations & Service
Provide Customer with Service Contract offer once Installation is completed and fully signed off.
Maintain log of Installations to ensure all Installations over a year old are followed up to offer Service Contract
REQUIREMENTS
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and to tight deadlines
Excellent administration skills and attention to detail
Ability to multitask
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place.
Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland.
Applications submitted without the necessary visa in place will not be considered. If the position above is of interest to you and you would like to know more, please call Sue today on 059 915 8972 in complete confidence. SOB ....Read more...
Type: Permanent Location: Dublin West, Republic of Ireland
Start: asap
Posted: 2024-05-09 23:35:02
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Role: Project Quantity Surveyor
Location: International
Salary: Negotiable DOE
Our client have fantastic opportunities in their international teams for high performing Project Quantity Surveyors.
Projects are with blue-chip companies and offer the right candidate, the ability to fast-track their career.
REPORTING TO: Commercial Manager / Senior QS
Purpose of Role
Own all quantity surveying duties on your projects to ensure all commercial & contractual commitments are met & value is maximized.
Role Responsibilities
Manage day to day commercial and contract activities
Undertake contract administration, including change management and maintenance of associated registers ( e.g.
Change Order Log)
Negotiate and obtain best value with placement of subcontract orders
Participate in the management of project budgets, cost plans and feasibility studies as appropriate
Validate and approve sub-contractors' interim applications and final submissions including compliance with the Construction Contracts Act
Lead pre-appointment subcontractor meeting to ensure scope is clearly defined & appoint subcontractor in line with subcontract terms and with any flow downs from the main contract to mitigate any contractual risk
Prepare accurate monthly Cost Value Reports for review with Commercial Managers /Project Managers/Contracts Managers and presentation to the Projects Directors
Maximise cash flow through prompt submission of Monthly Valuations with full and accurate supporting documentation in accordance with the contract
Negotiate, draft and submit Final Accounts including claims in respect of; loss and expense, delay and disruption and any time extensions
Maintain a productive relationship with all the Design team professionals and Client representatives throughout the project
Ensure the full and proper implementation of the Team Commercial procedures where delegated authority so requires
The Candidate
Experience of working on large-scale, complex construction projects
Demonstrates a knowledge and understanding of the various forms of contract used in the construction industry (RIAI, FIDIC, JCT etc.)
Ability to critically evaluate and identify gaps in documentation and commercial opportunity (contracts, drawings, specs, CVR's)
In-depth knowledge and understanding of construction processes, techniques and systems
Demonstrates commercial awareness - market, competition, value for money
Strong numeracy and report writing skills
Strong negotiation & conflict management skills and Process oriented with focus on results
Process oriented & strong attention to detail
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place.
Therefore, we are unable to consider candidates who do not have full authorisation to work in the UK.
Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Marie today on 0830104097 in complete confidence.
MC
....Read more...
Type: Permanent Location: Dublin, Republic of Ireland
Start: ASAP
Posted: 2024-05-09 09:23:20
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Role: Project Quantity Surveyor
Location: Cork
Salary: Negotiable DOE
Our client are currently seeking experienced and talented Quantity Surveyors to join their high performing project teams in Cork.
If you would like to join a company who wins high profile projects with blue chip clients and if you enjoy working in a stimulating environment, then our client is the company for you.
REPORTING TO: Commercial Manager / Senior QS
Purpose of Role
Be responsible for all Quantity Surveying duties on your projects to ensure all commercial & contractual commitments are met & value is maximized.
Role Responsibilities
Manage day to day commercial and contract activities
Undertake contract administration, including change management and maintenance of associated registers (e.g.
Change Order Log)
Negotiate and obtain best value with placement of subcontract orders.
Participate in the management of project budgets, cost plans and feasibility studies as appropriate
Validate and approve sub-contractors' interim applications and final submissions including compliance with the Construction Contracts Act
Lead pre-appointment subcontractor meeting to ensure scope is clearly defined & appoint subcontractor in line with company subcontract terms and with any flow downs from the main contract to mitigate any contractual risk
Prepare accurate monthly Cost Value Reports for review with Commercial Managers /Project Managers/Contracts Managers and presentation to the Projects Directors
Maximise cash flow through prompt submission of Monthly Valuations with full and accurate supporting documentation in accordance with the contract
Negotiate, draft and submit Final Accounts including claims in respect of; loss and expense, delay and disruption and any time extensions
Maintain a productive relationship with all the Design Team professionals and Client representatives throughout the project
Ensure the full and proper implementation of the Commercial procedures
The Candidate
Third level qualification in Quantity Surveying & Construction Economics and or an equivalent degree recognised by the Society of Chartered Surveyors of Ireland (SCSI) and/or by the Royal Institution of Chartered Surveyors (RICS)
Demonstrates a knowledge and understanding of the various forms of contract used in the construction industry (RIAI, PWC, JCT etc.)
Ability to critically evaluate and identify gaps in documentation and commercial opportunity (contracts, drawings, specs, CVR's)
In-depth knowledge and understanding of construction processes, techniques and systems
Demonstrates commercial awareness - market, competition, value for money
Strong numeracy and report writing skills
Strong negotiation & conflict management skills and process oriented with focus on results.
Strong attention to detail
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place.
Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland.
Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Marie today on 0830104097 in complete confidence.
MC ....Read more...
Type: Permanent Location: Cork, Republic of Ireland
Start: ASAP
Posted: 2024-05-09 09:20:23
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Job title - Business Support Officer
Location - Hackney, E8
Contract - Temporary ongoing
Hours - Full Time 35 hours
Start Date: ASAP
We are currently recruiting for a Business Support Officer to provide comprehensive, customer-focused, administrative, data management, project and financial support to the surveying team.
The ideal candidate will be comfortable working in a high-pressure environment, have excellent communication skills, and a strong commitment to team working and customer care.
This is a fantastic opportunity for a highly organised individual with experience in working within a repairs team.
Duties would include:
Provide comprehensive financial, administrative and project support to teams across the repairs client service as directed by the relevant line manager, helping to support day-to-day service delivery and ensure good standards of customer care.
Undertake all administrative work associated with the ordering and tracking of repairs works/disrepair specifications through to completion, including liaison with residents, contractors, surveyors, the DLO and other stakeholders and effective use of key ITC systems.
Ensure that the correct Schedule of Rates (SOR) codes are used when processing repairs orders.
Develop and maintain filing systems and databases, both manual and electronic, and develop reporting formats/templates as requested.
Deal with telephone calls and provide high-quality correspondence, letters, presentations and reports in line with service standards, as requested by the line manager.
Service cases conferences, Arbitration Panels, contract meetings, confidential meetings and other forums as required, producing high-quality minutes and clear, unambiguous records of key decisions.
Provide financial administrative support, including processing payments, compensation claims, fees, raising of purchasing orders, virements and provision of appropriate budget reports for management reporting.
Work with managers in the Repairs Contact Centre and other areas of the service to resolve operational issues, complaints and enquiries, ensuring the company's deadlines for responses are complied with.
Manage the delivery of complex repairs and leaks as required, including the planning, sequencing and coordination of works.
Essential criteria and experience:
Relevant experience of working in an administrative/business support role, ideally in a social housing/repairs environment.
Experience of working in a building maintenance environment, with direct involvement in the delivery of customer-focused services
An understanding of housing management, repairs and maintenance, and tenancy law would be beneficial.
Good understanding of effective approaches to customer care and complaints resolution.
A working knowledge of IT systems relevant to the service (e.g.
repairs ordering systems, word processing, spreadsheets, databases).
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk
....Read more...
Type: Contract Location: City of London, England
Salary / Rate: Up to £20.02 per hour
Posted: 2024-05-08 23:35:02
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Housing Management Worker Colchester 35hpw 3 month contractPrimary Purpose of the Role: Working as part of a team, managing a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.Housing Management Worker Key Responsibilities:
Directly support tenants to manage their tenancy, assisting them with housing benefit claims, and signposting them to relevant support services, liaising with support services where required.
Conduct initial and regular assessments of potential or actual service users, including any risks, needs, and requirements, to determine eligibility for the service, taking necessary action where required.
Work with the Housing Management Team to ensure correct tenancies are issued, sign up new tenancies, and ensure service users understand and accept tenancy obligations.
Work closely with the Asset Management team to ensure property standards are maintained, repairs are reported in a timely manner, and properties are suitable for letting and safe occupation.
Maximize rent collection and adhere to the arrears management policy and procedure.
Professional & Technical Expertise:
Work in partnership with the Housing Management team to meet voids and arrears targets, comply with Tenure Law, and abide by Housing policies and procedures.
Foster positive relationships with the local community, neighbours, and landlords.
Work collaboratively with key internal partners in Quality, Policy, HR, Finance, and IT to deliver the best possible service to users.
May deputize for the Area Manager as required and lead on specific portfolio responsibilities as identified.
Be prepared to work flexibly across more than one area if required.
Organizational Performance and Compliance:
Ensure initial and regular assessments of potential or actual service users, including any risks, needs, and requirements, are delivered by direct reports.
Ensure all required health & safety checks are undertaken and necessary remedial action is taken.
Set individual and team performance targets as agreed with your manager and ensure they are delivered, including working within income and budget targets.
Maintain up-to-date records via relevant systems within specified timeframes and produce reports as required.
Qualifications and Experience:
Valid driver's license, own vehicle, and business insurance.
Enhanced DBS
The Package This is a temporary, Housing Management Worker role, 35 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent..Referral Bonus If this Housing Management Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period. ....Read more...
Type: Permanent Location: Colchester, England
Start: ASAP
Duration: 3 months
Salary / Rate: Up to £16 per hour
Posted: 2024-05-07 09:46:59
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JOB DESCRIPTION
Title: Credit Analyst
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary:
Review and approve customer orders through credit procedures and collect on assigned past due accounts
Essential Functions:
Review orders that are on credit hold status and make necessary arrangements to approve those orders. Customer - request and review bank/trade references, Dun & Bradstreet credit reports, and if necessary financial statements.
Set credit limit or submit to proper authorized person for credit limit approval. Ongoing Customer - depending on customer credit history, size of order, and location of job, sometimes may have to request and obtain bonding information, joint check agreements, guarantee of payment, personal guarantees, and file Preliminary Notice of Intent in the states required. Investigate customers with held orders that have past dues or are over their limit.
Determine action to be taken by using judgment when general guidelines indicate what is to be done.
May refer to Credit Manager. Contact customers whose accounts are past due, according to the "aging report".
Follow up with past due customers regularly. Prepare files for AR accounts that need to be placed with an outsourced collection agency, or for filing bond claims, mechanics liens, or other legal claims. Reconcile customers' accounts timely to keep customers accounts up to date. This position works and communicates closely with customer service, sales, and accounting departments, in addition to Carboline customers, so strong verbal and written communication required. Perform additional duties as assigned Commit to the Company's safety and quality programs.
Requirements:
High School Diploma or equivalent 1 year Collections experience
Desired Qualification:
Associate or Bachelors in Accounting, finance, business Strong Microsoft suite 3-5 years of credit experience. Critical thinking, strong communicator, problem solver
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
This position will also have the option to work from home 1 day per week after 6 months.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2024-05-07 07:08:34
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A fantastic opportunity has just become available for a driven and proactive Property Litigation Solicitor to join a well-established firm based in Liverpool City Centre.
This specialist property management firm can offer the successful candidate -
, A long-term position with great progression routes.
, A competitive remuneration package.
, A Liverpool City centre-based office that is within walking distance of key transport links.
Within this role you will manage a broad caseload of pre-legally disputed and defended Property Litigation matters spanning areas such as -
, Lease Extensions
, Freehold sales
, Right to Manage Claims
, Deeds of Variation
, Licenses
Your established client base will be corporate focused and will see you working closely with large institutional landlords, pension funds and asset managers.
This is a great role for a newly qualified Property Litigation Solicitor to work within a team of experts on good quality files.
If you think that this Liverpool City Centre based role is right for you, then contact Leona Taylor at Sacco Mann on 0161 831 6890 or apply through this link.
To hear about the other legal opportunities that we have available then please visit our website.
Alternatively, if you know of anyone who would be suitable for this role then please let them or us know as we offer a reward for successful referrals.
For full terms please see our website.
*Please note our advertisements use PQE and salary levels purely as a guide.
We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. ....Read more...
Type: Permanent Location: Liverpool, England
Start: ASAP
Salary / Rate: £35000 - £50000 per annum
Posted: 2024-05-03 11:35:32
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Agricultural Service Manager - Dorset - £40,000 - £50,000
Client
My client are an industry leader within the Agricultural industry, Covering a number of contracts throughout the Dorset
An excellent opportunity has arisen within the Dorset area for an experienced Agricultural Service Manager
Responsibilities:
- Manage and lead a team of service technicians, providing guidance, training, and support to ensure high performance and productivity.
- Oversee day-to-day operations of the service department, including scheduling, dispatching, and prioritizing service requests.
- Monitor service performance metrics, such as response times, resolution rates, and customer satisfaction scores, and implement strategies for continuous improvement.
- Develop and implement service policies, procedures, and standards to ensure consistent delivery of high-quality service to customers.
- Collaborate with other departments, such as sales, parts, and administration, to coordinate service activities and resolve customer issues promptly.
- Conduct regular meetings with service staff to communicate goals, expectations, and performance feedback, fostering a positive and cohesive team environment.
- Manage service-related administrative tasks, including inventory management, invoicing, and warranty claims, ensuring accuracy and compliance with company policies.
- Identify opportunities for revenue growth and customer retention through service contract renewals, upselling of additional services, and proactive customer engagement.
- Handle escalated customer inquiries and complaints, investigating root causes and implementing corrective actions to ensure customer satisfaction.
- Stay informed about industry trends, technological advancements, and regulatory requirements relevant to the service department, and incorporate best practices into service operations.
You must have a history within the Service Manager Sector to apply for this position
For further vacancies please visit our website.
https://www.chartwellrecruitment.com/
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you're CV.
We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Dorset, England
Salary / Rate: £40000 - £50000 per annum
Posted: 2024-05-02 15:33:25
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P&I Claims Manager (Passenger/ Personal Injury) - Permanent - London - £65,000 - £90,000An opportunity has arisen with a leading P&I club for an experienced Claims handler OR a Solicitor to join their busy team in London.The successful applicant will have previous personal injury claims handling experience ideally with another P&I club or within a shipping capacity.
However, if you have strong personal injury claims handling experience from a different industry and are interested in moving in to marine, then you can also be considered.An attractive package is available and the salary will be determined by the amount of experience you have.
The company offers hybrid working and an excellent pension and the opportunity to join a dynamic team.
You must have the right to live and work in the UK to be considered for this role.To apply for this position or for more information please call Neil on +44 (0) 2392 314 686 or email neil@navis-consulting.comNavis Consulting; Keeping your career on course.
Navis is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: London, England
Salary / Rate: £65000 - £90000 per annum
Posted: 2024-05-01 17:11:46
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Role: Project Quantity Surveyor
Location: International
Salary: Negotiable DOE
Our client have fantastic opportunities in their international teams for high performing Project Quantity Surveyors.
Projects are with blue-chip companies and offer the right candidate, the ability to fast-track their career.
REPORTING TO: Commercial Manager / Senior QS
Purpose of Role
Own all quantity surveying duties on your projects to ensure all commercial & contractual commitments are met & value is maximized.
Role Responsibilities
Manage day to day commercial and contract activities
Undertake contract administration, including change management and maintenance of associated registers ( e.g.
Change Order Log)
Negotiate and obtain best value with placement of subcontract orders
Participate in the management of project budgets, cost plans and feasibility studies as appropriate
Validate and approve sub-contractors' interim applications and final submissions including compliance with the Construction Contracts Act
Lead pre-appointment subcontractor meeting to ensure scope is clearly defined & appoint subcontractor in line with subcontract terms and with any flow downs from the main contract to mitigate any contractual risk
Prepare accurate monthly Cost Value Reports for review with Commercial Managers /Project Managers/Contracts Managers and presentation to the Projects Directors
Maximise cash flow through prompt submission of Monthly Valuations with full and accurate supporting documentation in accordance with the contract
Negotiate, draft and submit Final Accounts including claims in respect of; loss and expense, delay and disruption and any time extensions
Maintain a productive relationship with all the Design team professionals and Client representatives throughout the project
Ensure the full and proper implementation of the Team Commercial procedures where delegated authority so requires
The Candidate
Experience of working on large-scale, complex construction projects
Demonstrates a knowledge and understanding of the various forms of contract used in the construction industry (RIAI, FIDIC, JCT etc.)
Ability to critically evaluate and identify gaps in documentation and commercial opportunity (contracts, drawings, specs, CVR's)
In-depth knowledge and understanding of construction processes, techniques and systems
Demonstrates commercial awareness - market, competition, value for money
Strong numeracy and report writing skills
Strong negotiation & conflict management skills and Process oriented with focus on results
Process oriented & strong attention to detail
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place.
Therefore, we are unable to consider candidates who do not have full authorisation to work in the UK.
Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Marie today on 0830104097 in complete confidence.
MC
....Read more...
Type: Permanent Location: Dublin, Éire
Start: ASAP
Posted: 2024-04-30 09:32:37
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JOB DESCRIPTION
Title: Credit Analyst
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary:
Review and approve customer orders through credit procedures and collect on assigned past due accounts
Essential Functions:
Review orders that are on credit hold status and make necessary arrangements to approve those orders. Customer - request and review bank/trade references, Dun & Bradstreet credit reports, and if necessary financial statements.
Set credit limit or submit to proper authorized person for credit limit approval. Ongoing Customer - depending on customer credit history, size of order, and location of job, sometimes may have to request and obtain bonding information, joint check agreements, guarantee of payment, personal guarantees, and file Preliminary Notice of Intent in the states required. Investigate customers with held orders that have past dues or are over their limit.
Determine action to be taken by using judgment when general guidelines indicate what is to be done.
May refer to Credit Manager. Contact customers whose accounts are past due, according to the "aging report".
Follow up with past due customers regularly. Prepare files for AR accounts that need to be placed with an outsourced collection agency, or for filing bond claims, mechanics liens, or other legal claims. Reconcile customers' accounts timely to keep customers accounts up to date. This position works and communicates closely with customer service, sales, and accounting departments, in addition to Carboline customers, so strong verbal and written communication required. Perform additional duties as assigned Commit to the Company's safety and quality programs.
Requirements:
High School Diploma or equivalent 1 year Collections experience
Desired Qualification:
Associate or Bachelors in Accounting, finance, business Strong Microsoft suite 3-5 years of credit experience. Critical thinking, strong communicator, problem solver
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
This position will also have the option to work from home 1 day per week after 6 months.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2024-04-29 23:07:33
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Do you thrive in a fast paced and varied role? Have strong organisation skills and ability to build strong customer relationships? As Customer Service Advisor no two days will be the same.
You'll be responsible for ensuring the services provided to customers is second to none; ensuring their orders and requirements are processed accurately and efficiently, whilst managing their expectations along the way.
Want to know more?
What an average day in this role looks like for you as, Customer Service Advisor:
Order processing which will include, inputting data and liaising with other departments in the business to ensure deadlines are met
Customer service will include; general enquiries regarding stock, technical queries, deliveries, invoicing and direct orders
Liaising with Sales Managers or Field Reps in specific areas daily, to ensure the smooth running of their accounts and administration
Managing the control of special orders
Claims and credit processing for customers
Complaint handing and resolution
General Administration duties and housekeeping
You'll need to have/be, as Customer Service Advisor:
A flexible approach to your role, whilst being able to prioritise workloads effectively
Experience of working with high call volumes
Experience in a similar role is a must
Exceptionally organised, whilst being able to work to deadlines
Strong interpersonal skills
A good working knowledge of Microsoft Office applications including; Outlook, Word and Excel
Self-motivated and able to work independently and as part of a bigger team
Thrive from a fast paced and busy environment
What's in it for you?
You'll be part of a fantastic organisation, who promote from within.
They offer training, development and progression as standard.
A starting salary of up to £25,000, free onsite parking, Christmas office closure and the chance to be part of a company who recognise their employees.
Working hours are Monday to Friday between 8:30am to 5:30pm. ....Read more...
Type: Permanent Location: Banbury, England
Start: 22/05/2024
Salary / Rate: £24000.00 - £25000.00 per annum + free parking and great benefits
Posted: 2024-04-24 12:08:49
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We are looking for an experienced HSE Manager / Senior Environmental Health & Safety Business Partner / EHS Specialist who has a background in manufacturing to join our multinational company based in West Yorkshire.
The main objective will be to ensure the successful completion and continuation of our external Environmental, Health, and Safety (EHS) audit and drive the energy ISO50001 accreditation.
You will be vital in fostering a safe work environment, adhering to regulatory standards, and managing various aspects of EHS, including health and safety, wellbeing, legislative compliance, environmental management, fire and security, risk management, and auditing.
Key Responsibilities: As the Senior HSE Business Partner onsite, your primary responsibilities will include:
Health and Safety:
Promoting a culture of health and safety awareness throughout the organization through effective communication, employee engagement, and targeted programs.
Ensuring that plant management teams understand the interdependencies between on-the-job and off-the-job safety, occupational and non-occupational health, compensation claims, and medical costs.
Developing and recommending formal programs and policies to establish a safe work environment.
Educating employees on ergonomic concepts, evaluating the need for workplace ergonomics, and fostering an effective and participatory ergonomic culture.
Identifying, evaluating, managing, and minimising environmental risks to safeguard the well-being of our workforce.
Coordinating and conducting thorough incident investigations.
Conducting comprehensive Health and Safety inductions for new employees.
Environmental:
Managing and ensuring compliance with environmental regulations within our organization.
Integrating waste management, minimization, and recycling practices at all stages of product development and production processes.
Plant Awareness:
Adhering to current policies and controls related to Quality, Health, Safety, and Environment.
Promoting comprehensive understanding and awareness of these policies throughout the plant.
Reporting:
Taking ownership of business KPIs by implementing effective control measures and developing action plans for improvement.
Preparing accurate reports and analyses for all levels of the division and corporation.
Leading HSE meetings with safety representatives to discuss and address relevant issues.
Conducting regular reporting on Health and Safety, environmental compliance, and energy management.
Auditing:
Managing internal audits by planning, escalating identified issues, and ensuring appropriate follow-up for non-conformities in accordance with ISO14001 and ISO45001 standards.
Overseeing external audits by coordinating preparation, execution, and follow-up actions to address any identified areas of improvement.
....Read more...
Type: Permanent Location: Bradford, England
Start: ASAP
Salary / Rate: £60000.00 - £68000 per annum + large package bonus
Posted: 2024-04-24 09:26:01
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Job title: Executive LNG Commercial Operator
Location: Singapore
Who are we recruiting for?
Executive Integrity is partnering with a prominent client in the Maritime and Renewable Energy sectors to identify a qualified and motivated Executive for their LNG Commercial Operations team.
Our client is a global player committed to sustainable practices, contributing a portion of their profits to Renewable World, a charity focused on innovative renewable energy solutions for impoverished communities.
What will you be doing?
As an Executive in LNG Commercial Operations, you will:
Act as the owner's representative for a fleet of LNG carriers under long-term charter agreements.
Administer project budgets in collaboration with Ship Managers, ensuring financial prudence and adherence to approved budgets.
Conduct high-level marine and operational analyses for potential opportunities, providing valuable insights for decision-making.
Manage internal approval processes and liaise with Technical and Commercial Teams worldwide.
Develop and nurture relationships with existing and potential clients, fostering a positive and collaborative atmosphere.
Ensure effective governance and compliance with commercial and ship management contracts, including time charterparties and ship management agreements.
Resolve commercial disputes, liaising with charterers, reviewing off-hire reconciliation statements, and negotiating time charterparty performance claims.
Implement vigorous control and review of ship technical manager actual spend versus budget.
Maintain effective communication with stakeholders, including charterers, ship technical managers, finance teams, and P&I Club.
Prepare and submit reports to Senior Management, Headquarters, Board of Directors, and Shareholders as per agreed deadlines.
Support the Finance Team in budget document preparation and long-term P&L projections.
Assist the insurance manager in minimizing impact to P&L, ensuring rightful claims are raised and recovered.
Organize and prepare monthly KPI scorecards, OPEX reports, and quarterly business reports for stakeholders.
Act as an owner representative, assisting the Manager during crisis management situations and deputizing when required.
Are you the ideal candidate?
The ideal candidate will possess:
A degree in maritime and/or business.
Good working knowledge of LNG or shipping commercial operations.
Familiarity with LNG time charter and shipbuilding contractual terms, along with associated commercial agreements.
Ability to read basic financial statements and demonstrate numerical astuteness in managing budgets (USD$ millions).
Excellent communication skills, both written and verbal, with a strong ability to engage with stakeholders worldwide.
Commercial acumen, attention to detail, and the ability to manage multiple tasks independently.
Strong negotiation and dispute resolution skills.
What's in it for you?
As the successful candidate, you can expect:
Growth opportunities in a global organization committed to sustainability.
Competitive remuneration with a bonus structure.
Comprehensive benefits package, including childcare vouchers and pension contributions.
Engaging company culture that values creativity, determination, and collaboration.
Who are we?
Executive Integrity is a leading global executive search and recruitment consultancy specializing in the Maritime and Renewable Energy sectors.
Committed to sustainability, we donate a portion of our profits to Renewable World, supporting innovative solutions for communities in need. ....Read more...
Type: Permanent Location: Singapore
Start: 23/04/2024
Salary / Rate: Salary + Benefits
Posted: 2024-04-23 16:29:19
-
JOB DESCRIPTION
Title: Credit Analyst
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary:
Review and approve customer orders through credit procedures and collect on assigned past due accounts
Essential Functions:
Review orders that are on credit hold status and make necessary arrangements to approve those orders. Customer - request and review bank/trade references, Dun & Bradstreet credit reports, and if necessary financial statements.
Set credit limit or submit to proper authorized person for credit limit approval. Ongoing Customer - depending on customer credit history, size of order, and location of job, sometimes may have to request and obtain bonding information, joint check agreements, guarantee of payment, personal guarantees, and file Preliminary Notice of Intent in the states required. Investigate customers with held orders that have past dues or are over their limit.
Determine action to be taken by using judgment when general guidelines indicate what is to be done.
May refer to Credit Manager. Contact customers whose accounts are past due, according to the "aging report".
Follow up with past due customers regularly. Prepare files for AR accounts that need to be placed with an outsourced collection agency, or for filing bond claims, mechanics liens, or other legal claims. Reconcile customers' accounts timely to keep customers accounts up to date. This position works and communicates closely with customer service, sales, and accounting departments, in addition to Carboline customers, so strong verbal and written communication required. Perform additional duties as assigned Commit to the Company's safety and quality programs.
Requirements:
High School Diploma or equivalent 1 year Collections experience
Desired Qualification:
Associate or Bachelors in Accounting, finance, business Strong Microsoft suite 3-5 years of credit experience. Critical thinking, strong communicator, problem solver
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours in a day.
No unusual environmental, lifting or exertion requirements are associated with this position
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
This position will also have the option to work from home 1 day per week after 6 months.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Type: Permanent Location: St. Louis, Missouri
Posted: 2024-04-22 23:07:16
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Surveyor Permanent £45kBracknellResponsibilities
Inspect and assess any repair requests and defects where an immediate repair may not be appropriate, and technical advice is required to identify and advise on appropriate solutions.
Investigate technical defects or cases of disrepair as required, to include inspection of the property and provide written Housing Conditions reports as appropriate.
Provide full technical support to legal department in respect of disrepair or legal claims received.
Provide technical maintenance advice to support business decisions, including liaising with operations managers, supervisors, trade staff, sub-contractors, external contractors or consultants.
Obtain quotations (when required) for repairs and/or specialist works from sub-contractors keeping aligned to client's Financial regulations.
Technical approval of Disabled Facility Grant applications and the associated works, including progress and post inspection of site and completed works.
Technical assistance with customer permissions and retrospective permissions requests.
Where required support the property care team with surveying requirements to support the delivery of the internal and external planned maintenance programme.
Carry out property inspections to assess component replacement dates and advice regarding inclusion of works within Planned Maintenance Programmes.
Demonstrate excellent standards of customer care, when dealing with all customer queries, requests or complaints and to use an empathic, pragmatic and efficient approach to reach a solution in line with client policies, procedures and values.
Follow our ‘one team' approach, working across all directorates and areas to ensure the sharing of knowledge and expertise in support of developing improvements and changes.
Ensure a high level of written and oral communication is maintained and produced to ensure data quality and information systems are kept to the highest standards.
Undertake other reasonable duties commensurate with the position
Skills
Effective interpersonal skills, including teamwork, networking and negotiation skills with the ability to positively motivate all stakeholders, whilst building trusted relationships
A motivated and enthusiastic individual, who can work under pressure and prioritise workloads to deliver an outstanding service to the partnered departments
Possess a commercially astute approach with a focus on obtaining value for money.
Experience in building maintenance or building surveying
Relevant degree or HND/HNC level in Building Surveying or equivalent construction related qualification.
Member of the Royal Institute of Chartered Surveyors (advantageous)
Good understanding of the usual Microsoft Office software as well as an appreciation of the opportunities presented by software designed specifically for maintenance management.
Full driving licence and access to own transport, or ability to travel in a timely and efficient manner to attend meetings in locations not easily accessed by public transport
If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk ....Read more...
Type: Permanent Location: Bracknell, England
Salary / Rate: £40000.00 - £45000 per annum
Posted: 2024-04-18 15:48:14
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Compliance Team Manager | Insurance | Gibraltar | Excellent Salary Package | Hybrid working
SRG are hiring an experienced Compliance Team Manager for a UK/Gibraltar based Insurance Company.
You will be managing relationships with a number of General Agents.
A range of consumer and commercial insurance products, underwritten by our client, are manufactured and distributed through agreements with these Agents.
This strategy is focused on their significant UK motor insurance activity, they also offer smaller lines of business in other areas.
The Compliance Team Manager will report to the Outsourcing Manager based in the UK.
What's on offer to you?
Generous Targeted Bonus
Health Cover
Pension Package
What You Will Be Doing
Work closely with the Head of Claims, Finance Manager and the Insurance Manager (Gibraltar based) to provide timely support and advice to first line operational teams and key stakeholders on regulatory requirements and developments (GFSC & FCA)
Participate in regular GA team meetings and provide input on compliance and conduct risk activities
Call meetings as required to maintain a rolling list of outstanding regulatory and compliance matters including owners and actions
Collate data from various GA's in order to populate and submit regulatory returns as required
Review and monitor GA conduct risks through appropriate MI and raise any issues and concerns to senior management
Perform proactive monitoring and control of policies, procedures, processes, practices and documentation to ensure Company continues to meet all relevant regulatory requirements
Produce relevant reports for Boards, Committees and senior management to allow for better decision making within the company and reporting for external regulatory bodies to demonstrate the company's compliance with the legal and regulatory requirements
Develop regulatory requirements through a comprehensive governance and reporting structure
Draft initial responses to ad hoc regulatory queries as they arise
Liaise with internal and external auditors in any review of second line policies and procedures
What You Will Need to Succeed In This Role
A minimum of 8 years' experience in financial services, preferably insurance
A minimum 5 years' experience in a compliance role, preferably with insurance products targeting consumer and/or commercial markets in the UK
Experience in the Gibraltar and United Kingdom regulatory environments with an understanding of cross-border financial services is an advantage
Experience of dealing directly with regulators on behalf of a firm
A relevant legal, insurance or compliance qualification such as Cert CII, DIP CII, ACII, Qualified Solicitor or ILEX
Strong organizational skills and ability to quickly prioritise key matters
Proven ability to communicate effectively with individuals at all levels and in all areas of the organization, as well as with clients and other external stakeholders
A strong work ethic and the ability to take initiative and work with minimal supervision
Keywords: Compliance Team Manager |Gibraltar | Insurance | Financial Services | ....Read more...
Type: Permanent Location: Gibraltar
Start: asap
Duration: permanent
Salary / Rate: Competitive Salary + Benefits
Posted: 2024-04-17 16:17:36
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Role: Planner
Location: Galway
Salary: Negotiable DOE
Our client a large construction company are currently for a Planner to join their team for Galway location, who will be working on projects in South West/West.
Main Role Responsibilities 1.
Prepare detailed resourced target programmes with critical path after award for budget purposes for the projects allocated to you by the Project Review Manager 2.
Prepare key subcontractor resourced programmes 3.
Prepare weekly and bi-weekly progress reports comparing actual versus target programmes with critical path analysis 4.
Monitor progress on site 5.
Prepare programmes to support EOT and compensation claims 6.
Attend site meetings to support Contract Manager 7.
Working closely with Pre-Construction / Project Review Manager, Contracts Manager, and other involved stakeholders
Project Planner Detailed Role Responsibilities
Tender Stage If Required Prepare tender stage programmes with critical path Prepare resource histogrammes if required
Post Tender Prepare detailed resourced target programmes with critical path after project award for budget Prepare design release programmes
Prepare key subcontractor package resourced programmes for all packages to include: Piling Drainage Foundations RC Frame Elevations packages Internal Partitions Internal finishes M&E 1st and 2nd Fix FFE External Works Testing and Commissioning
Incorporate the following in the Master Programme Design release Procurement lead times Inspection Plans Sample First of Kinds Testing and Commissioning BCAR Prepare regular weekly and bi weekly reports comparing actual versus target programmes with critical path analysis Bi weekly Progress Report for Design Team Meeting Weekly company Internal Report Attend site to verify actual progress on a weekly basis Attend site meetings to support Contracts Manager on a fortnightly basis Assist in the preparation of EOT claims with detailed analysis if required Prepare if required recovery programmes in conjunction with site team
Quality Assist in the delivery of high-quality snag free projects on time Minimise post PC snagging works
Location Project Planner is to be flexible in location as required by management and in line with the business needs.
Other Any other duties as determined by management from time to time
Benefits
Company Car
Pension
Company Phone
Company Laptop
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visa or sponsorship's already in place.
Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland.
Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Marie today on 083 010 4097 in complete confidence.
MC ....Read more...
Type: Permanent Location: Galway, Republic of Ireland
Start: ASAP
Posted: 2024-04-17 09:25:32
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Parts & Purchasing Assistant (Heavy Plant)
Location: Stratford Upon Avon, West Midlands
Salary: £26k - £30k (DOE) + Excellent Benefits
Job Type: Full Time, Monday - Friday, 9am to 5pm
The Client:
Our client is a well-established construction equipment sales and service company, catering to the infrastructure, construction, and civil engineering sectors.
The Role:
As a Parts and Purchasing Assistant in a heavy plant business, you will be supporting the Service Manager and Assistant Service Manager.
Duties:
* Procurement management to meet business needs and customer demands.
* Maintaining optimal stock levels using company IT systems.
* Handling departmental administration including courier and import / export paperwork.
* Managing warranty claims and conducting weekly stock checks.
* Implementing cost controls to meet department budgets.
* Promoting products to new and existing customers to drive profitability.
* Providing health and safety information to staff.
Requirements:
* Previously worked as a Parts Assistant, Purchasing Assistant, Procurement Assistant or in a similar role.
* Proficient IT skills.
* Strong numerical abilities.
* Effective communication skills.
Apply now for this outstanding opportunity to join a dynamic team and advance your career further.
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Parts Assistant, Purchasing Assistant, Procurement Assistant, Stock Assistant, Procurement admin
....Read more...
Type: Permanent Location: Stratford Upon Avon, England
Start:
Duration:
Salary / Rate: £26000 - £30000 Per Annum
Posted: 2024-04-10 16:58:17
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Warranty Administrator - Main Dealership - £25000 - £30000 - Swindon
Job Title: Warranty Administrator
Hours: Monday Friday, 40 hours per week.
Salary: £25\'000 to £30\'000 per annum
We are working with a respected main dealership group in Swindon who are looking at expanding their team with a Warranty Administrator.
They are keen to develop their staff in a number of ways so the successful Warranty Administrator will have the option of real and genuine career progression.
Responsibilities as a Warranty Administrator:
- Receive all job cards with agreed warranty items and input all claim details i.e.
labour item codes and parts numbers and produce warranty invoice and transmit to warranty provider, ensuring that all claims are successfully transmitted
- Identify from warranty returns parts for return and those for disposal and inform parts department of action required
- Check any claims that have been rejected and resubmit errors or in conjunction with manager investigate the reasons for the rejection
- Return documentation for rejected warranty items for re-costing
- Participate in warranty audits as required
Warranty Administrator Experience required:
- You will have proven experience in an administrative capacity with knowledge of the automotive industry.
- An understanding of Drive / Kerridge system would also be advantageous
- The right candidate will have prior warranty / automotive experience, excellent organisational skills, superb attention to detail and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment.
- Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers and colleagues are also a must.
If you are interested in this exciting Warranty Administrator role, please contact Rachael at Holt Recruitment on 07885881841 or e-mail your CV to Rachael.mortimer@holtautomotive.co.uk
Warranty Administrator - Main Dealership - £25000 - £30000 - Swindon ....Read more...
Type: Permanent Location: Swindon,England
Start: 10/04/2024
Salary / Rate: £25000 - £30000 per annum
Posted: 2024-04-10 15:04:03
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Housing Management Worker Colchester 35hpw 3 month contractPrimary Purpose of the Role: Working as part of a team, managing a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.Housing Management Worker Key Responsibilities:
Directly support tenants to manage their tenancy, assisting them with housing benefit claims, and signposting them to relevant support services, liaising with support services where required.
Conduct initial and regular assessments of potential or actual service users, including any risks, needs, and requirements, to determine eligibility for the service, taking necessary action where required.
Work with the Housing Management Team to ensure correct tenancies are issued, sign up new tenancies, and ensure service users understand and accept tenancy obligations.
Work closely with the Asset Management team to ensure property standards are maintained, repairs are reported in a timely manner, and properties are suitable for letting and safe occupation.
Maximize rent collection and adhere to the arrears management policy and procedure.
Professional & Technical Expertise:
Work in partnership with the Housing Management team to meet voids and arrears targets, comply with Tenure Law, and abide by Housing policies and procedures.
Foster positive relationships with the local community, neighbours, and landlords.
Work collaboratively with key internal partners in Quality, Policy, HR, Finance, and IT to deliver the best possible service to users.
May deputize for the Area Manager as required and lead on specific portfolio responsibilities as identified.
Be prepared to work flexibly across more than one area if required.
Organizational Performance and Compliance:
Ensure initial and regular assessments of potential or actual service users, including any risks, needs, and requirements, are delivered by direct reports.
Ensure all required health & safety checks are undertaken and necessary remedial action is taken.
Set individual and team performance targets as agreed with your manager and ensure they are delivered, including working within income and budget targets.
Maintain up-to-date records via relevant systems within specified timeframes and produce reports as required.
Qualifications and Experience:
Valid driver's license, own vehicle, and business insurance.
Enhanced DBS
The Package This is a temporary, Housing Management Worker role, 35 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent..Referral Bonus If this Housing Management Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Housing Management Worker role, please send your CV mickey .
stepans @ service care .
org .
uk or call me on 01772 208 966 discuss the vacancy in more detail. Also, if this Housing Management Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region. ....Read more...
Type: Contract Location: Colchester, England
Start: ASAP
Duration: 3month
Salary / Rate: £15.00 - £15.50 per hour
Posted: 2024-04-10 12:55:29
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Senior Surveyor
3 months on-going contract, Inside IR35
Haringey, London
Responsibilities
Manage and lead a team to negotiate with tenants and their representatives' access arrangements, to carry out appropriate inspections and produce detailed specifications of work itemised from the schedule of rates or using composite values.
Prepare estimates, feasibility studies, plans, sketches, drawings and photo's as may be necessary
To undertake the lead role for Property Services in the defence and management of legal claims to minimise costs and reputational impact.
Carry out root cause analysis of claims to identify any problems to be addressed and any opportunities for reducing the incidence of legal disrepair.
Liaise with legal colleagues on individual cases as necessary and on more general issues such as legal procedures and interpretation of legislation.
Available to attend Court to give evidence and represent the council.
Maintain a comprehensive database of all property related legal claims.
Ensure that all deadlines are recorded on the database and monitor progress to ensure actions are completed within the deadlines.
Work collaboratively with delivery teams, service providers and stakeholders to ensure delivery is compliant with contracts, specifications and schedule of rates, fully documenting decision making and variations.
Establish and maintain good lines of communication with other key stakeholders, both Haringey Council and external bodies
Provide workload delivery, financial and contractor performance data for Heads of Service, Directors and Executive Team as and when required.
Authorise damages and costs up to agreed levels and documenting the same, whilst having regard for budget monitoring and forecasting.
Ensure team carries out appropriate inspections and provide advice to tenants on a range of housing issues.
Maintaining robust records of visits and inspection findings on Haringey operating systems.
Providing process for making recommendations to senior managers on any areas needing further actions / funding.
To manage the delivery of party wall surveys, preparation of notices and awards
Lead on the resolution of boundary disputes, RTB queries, reports of dangerous structures, requests for decants, leasehold service enquires, and any other similar specialist concerns.
In addition, have strong knowledge of building pathology.
Key Responsibilities
HNC / degree or above qualification in building, construction surveying or related subject and and/or membership of a recognised professional body or equivalent qualification or experience
Knowledge of the legal framework relating to disrepair, including the application of the Housing Health and Safety Rating System.
Ability to survey buildings, diagnose defects and correctly specify required works, or where necessary manage expert external consultants
Experience of preparing and issuing performance reports
Ability to successfully manage and motivate surveying and technical staff
Knowledge of contracts, procurement methods and constructions technology.
Excellent knowledge of relevant legislation, building regulation, standards and ability to manage Health and Safety on site effectively
In depth knowledge of the activities of Social Housing
Experience of preparing cases attending court on legal disrepair related matters
If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk ....Read more...
Type: Contract Location: Haringey, England
Duration: 3
Salary / Rate: £350 - £400 per day + Inside IR35
Posted: 2024-04-09 12:47:21
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Claims Handler | Insurance | Gibraltar | Competitive salary package | Office Based
Claims Handler required for an established Insurance company specialising in personal lines based in Gibraltar.
You will ideally have a minimum of two years in a similar role investigating claims and appreciate the need to work at speed and to the highest levels of customer service.
As the Claims Handler you will establish the validity of a claim and its content and then process all the claims relating to motor vehicles, household and commercial while ensuring a high level of customer service and satisfaction.
What's on offer to you?
Genuine career progression
Summer Hours are offered
Extensive benefits including health cover and academic support
Reporting to the Team Lead
What You Will Be Doing
Investigate and handle all motor, household and commercial insurance claims up to established limits which will be communicated by the Team Leader
Negotiate settlements with claimants, third party insurers and suppliers, within an Authority Limit that will be set by Management
Liaise with claims adjusters, engineers and approved contractors in Gibraltar and abroad where necessary
Perform any other duties as assigned by Senior management team
Where necessary investigate claims through on site visits and interviews and prepare reports any other documentation on investigations
You will be responsible for all claims recoveries
Proactively action audit feedback from the Claims Supervisor or the European Claims Manager
What You Will Need to Succeed in This Role
Minimum of 2 years of experience in insurance claims handling or a related field
Proven track record of effectively managing insurance claims from initiation to resolution
Excellent communication skills, both verbal and written, with the ability to effectively interact with clients, colleagues, and third-party service providers
Strong negotiation skills to resolve claims efficiently while maintaining positive relationships with stakeholders
Attention to detail and accuracy in documentation and data entry
Ability to work independently and as part of a team in a fast-paced environment
Customer-focused with a commitment to providing exceptional service to clients
Ethical and principled approach to handling insurance claims with integrity and professionalism
Collaborative attitude with a willingness to learn and grow within the insurance industry
Keywords: Claims Handler | Insurance | Gibraltar | Third Party Insurers | Claims Adjuster | Third Parties |Claims investigation ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-04-03 16:23:41
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Customer Service Team Leader | Insurance| Gibraltar | Competitive Salary + Bonus | Office-based
As the Customer Service Team Leader, you uphold and ensure an excellent standard of customer experience within our client's team.
Leading the customer service team, your primary responsibility is to provide guidance in achieving both departmental and individual objectives.
This includes proficiently managing direct customer inquiries across various lines of business, offering insurance advice, and adhering to underwriting guidelines.
Moreover, the Customer Service Team Leader will take the lead in directing the team's cross-selling endeavours, actively identifying opportunities to recommend supplementary products or services that align with customer needs.
What's on offer to you?
Life & Travel Insurance
International Health Insurance
Summer Hours
Discount on insurance policies
Payment of membership fees for professional institutes (CII)
Generous education incentives and awards for continuous professional growth in the role
What You Will Be Doing
Lead and motivate the customer service team to achieve departmental objectives and individual performance targets
Prepare quotes, issue new policies, and manage renewals within established limits and documented procedures
Ensure accurate and efficient data entry into the system
Perform duties as assigned by senior management or the core team
Chase renewals and oversee payment and debt collection processes
Deliver exceptional customer service to clients and introducers through various channels, including face-to-face interactions, telephone, and email
Liaise effectively with clients, brokers, claims unit, and underwriting department regarding claims or insurance needs
Provide support to the Finance Department by addressing queries related to premium payments and credit control
Proactively follow up with clients and brokers for renewals, maintaining comprehensive records on the underwriting system
Collaborate closely with the underwriting manager to continuously evaluate and enhance current processes and systems
What You Will Need to Succeed in This Role
Ensure the timely issuance of all necessary renewal documentation to clients and brokers
Effectively manage and follow up on direct Personal Lines and broker renewals to ensure prompt receipt of payments or instructions
Meet individual performance objectives set on an annual basis, while also fostering a culture of continuous improvement within the team
Minimum 3 years in insurance customer service, with at least 1 year in a leadership role
Ability to motivate and lead a team effectively
Strong understanding of insurance products, policies, and procedures
Excellent verbal and written communication skills
Ability to prioritize tasks and meet deadlines efficiently
Meticulous attention to detail in data entry and documentation
Strong analytical and problem-solving skills
Collaborative approach with a focus on fostering teamwork
Commitment to delivering exceptional customer service
Adaptability to changing business needs
Ability to identify and promote additional products or services
Familiarity with insurance software systems
Interest in process improvement initiatives
Participation in leadership development programs
Up-to-date knowledge of insurance industry trends and regulations
Keywords: Customer Service Team Leader | Insurance | Gibraltar | excellent salary | recruitment | Team Lead ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-04-03 15:26:36
-
Customer Service Team Leader | Insurance| Gibraltar | Competitive Salary + Bonus | Office-based
As the Customer Service Team Leader, you uphold and ensure an excellent standard of customer experience within our client's team.
Leading the customer service team, your primary responsibility is to provide guidance in achieving both departmental and individual objectives.
This includes proficiently managing direct customer inquiries across various lines of business, offering insurance advice, and adhering to underwriting guidelines.
Moreover, the Customer Service Team Leader will take the lead in directing the team's cross-selling endeavours, actively identifying opportunities to recommend supplementary products or services that align with customer needs.
What's on offer to you?
Life & Travel Insurance
International Health Insurance
Summer Hours
Discount on insurance policies
Payment of membership fees for professional institutes (CII)
Generous education incentives and awards for continuous professional growth in the role
What You Will Be Doing
Lead and motivate the customer service team to achieve departmental objectives and individual performance targets
Prepare quotes, issue new policies, and manage renewals within established limits and documented procedures
Ensure accurate and efficient data entry into the system
Perform duties as assigned by senior management or the core team
Chase renewals and oversee payment and debt collection processes
Deliver exceptional customer service to clients and introducers through various channels, including face-to-face interactions, telephone, and email
Liaise effectively with clients, brokers, claims unit, and underwriting department regarding claims or insurance needs
Provide support to the Finance Department by addressing queries related to premium payments and credit control
Proactively follow up with clients and brokers for renewals, maintaining comprehensive records on the underwriting system
Collaborate closely with the underwriting manager to continuously evaluate and enhance current processes and systems
What You Will Need to Succeed in This Role
Ensure the timely issuance of all necessary renewal documentation to clients and brokers
Effectively manage and follow up on direct Personal Lines and broker renewals to ensure prompt receipt of payments or instructions
Meet individual performance objectives set on an annual basis, while also fostering a culture of continuous improvement within the team
Keywords: Customer Service Team Leader | Insurance | Gibraltar | excellent salary | recruitment | Team Lead ....Read more...
Type: Permanent Location: Gibraltar
Start: ASAP
Duration: Permanent
Salary / Rate: Competitive salary plus benefits
Posted: 2024-04-03 14:14:18
