General Manager – Luxury Resort in Cape Verde

Salary: €80,000 - €120,000 gross + benefits (depending on experience)

Location: Cape Verde, West Coast Africa

Must have current / recent experience managing a 400 rooms minimum Luxury / Lifestyle Resort Hotel.

Reporting structure: Group CEO

Language: Portuguese and English fluency

We are looking for an experienced Resort General Manager for this stunning 5 Star Resort in Cape Verde.

You will have a keen eye for detail and excellence as well as being a self-starter and strong motivator of people.

One the one hand, you will take charge of the day-to-day operations; leading the management team of the resort and ensure that all procedures are fully aligned with the corporate strategy, business targets, values and culture.

You must have second to none customer service skills and attributes.

This is a dynamic role.

This position is for someone with the experience and personality to accept serious responsibilities; who will set high standards for his team as well as himself and who is ready for the challenges and rewards of a career at the forefront of the hospitality industry in Cape Verde.

One the other hand, you will be strategic, look at the short-medium and long term objectives for the resort, be an ‘out-of-the-box’ thinker able to bring new ideas to the table, always seeking improvement for the guest and teams (from technology to operations).

Responsibilities

• Overseeing the operational and financial performance of the resort
• To continue to develop an effective, cohesive & competent team.
• To monitor and maximize the profitability of all departments.
• Maintain high attention to detail & exceptionally strong service standards.
• Managing budgets and P&Ls; Identifying cost reductions and operational efficiencies on an ongoing basis
• Working closely with the Group finance team to ensure executive strategies are on plan
• Oversee recruitment, orientation, training of all staff.
• Ensure all hotel standards and procedures are met.
• Ensure continued conformity to all Health & Safety, ISO, corporate governance and legislative requirements.
• To embrace and focus on the highest levels of quality in respect to both the hard and soft aspects of the business.
• Liaise with the Company Directors to ensure ongoing success in achieving targets

Your Profile

• An experienced hotelier with relevant Hotel Management qualification / degree
• A minimum of 8 years’ experience in a 4 or 5 star Resort in an executive management role.
• Experienced managing full-service property of 400 + bedrooms
• Comprehensive hotel operation experience with multi food and beverage outlets
• Strong commercial acumen and analytical mindset for financial results
• Ability to lead, coach and animate the Hotel team to highest performance
• Passionate, you have a personal commitment to hospitality, customer service & quality
• Strong business acumen combined with an excellent leadership and liaison skills.
• Is committed to the development of the business and the hotel team.
• Proactive approach with exceptional initiative and problem-solving abilities to ensure highest levels of productivity and guest satisfaction.
• Adept in working both independently and as a member of a collaborative team.
• Problem solver and trouble shooter for any issues that may arise
• Portuguese and English fluency is a must.

Interested in this great challenge? Contact Beatrice with your updated CV