Head Butler - Luxury 5* Resort Hotel & Spa
Head Butler – Luxury 5
* Resort Hotel & Spa
Location: Bora Bora, French Polynesia
Salary: Depending on experience.
Other info: Basic + package (including bonuses, tips/service charges, simple accommodation manager, airfare (round trip), meals).
Must currently be in a Senior Butler or Head Butler position
Must be a European citizen
Languages: French and English fluency
We are looking for an experienced Head Butler to join the senior team of this Luxury 5
* Resort Hotel in Bora Bora, French Polynesia. The hotel is part of a lifestyle group that has a real passion for luxury hospitality and quality.
As Head Butler you will ensure a highly personalised and flawless guest journey from check-in till departure. In this role, you will work in close collaboration with all the other departments to fulfil the requests of the guests from meet & greet service to wine service and other special arrangements.
The ideal candidate will be a natural ambassador, who is able to drive the Butler team to deliver exceptional, bespoke service to the guests.
He or she will be a discreet and diplomatic individual with outstanding communication skills that is able to turn problems into opportunities.
Requirements
- Minimum of 3 years’ experience in a similar role in a luxury hotel
- Experienced within Forbes 4 or 5
* Hotel, SLH, LHW or similar establishment is preferred - Well-versed with the protocol of receiving VIP guests.
- Commitment to delivering a high-level of customer service.
- Strong interpersonal and communication skills.
- Possess active listening skills, with an innate sensitivity to anticipate guests’ requirements.
- Flexibility to respond to a variety of different work situations and able to take decisions and work on your own initiative as well as part of a team environment.
- Show a positive attitude, with the ability to remain patient, composed and resourceful under stressful situations and time constraints.
- Excellent grooming standards.
- French and English fluency – knowledge of other languages would be a plus point.
- Be computer literate, and previous experience with Opera PMS system is considered an asset.
- Ideally have knowledge of using point of sales (POS) systems
Nationalité Européenne.
Français et Anglais nécessaire.
Interested in this great challenge? Contact Beatrice with your updated CV
- Start: Immediate start
- Duration: full time / permanent
- Rate: Basic + package (incl. bonus, accommodation, flight tickets (round trip), meals)
- Location: French Polynesia
- Type: Permanent
- Industry: Travel
- Recruiter: COREcruitment
- Tel: 02077902666
- Email: to view click here
- Reference: BF010304
- Posted: 2024-03-01 12:13:22 -
- View all Jobs from COREcruitment
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