Service Advisor - Agricultural Dealership - Esher

Holt Automotive are working on behalf of a main dealership in the Agricultural Sector for their branch in Esher.

They have the requirements for an experienced Service Advisor/Administrator to join their successful service team on a part-time basis.

Previous experience within a similar environment & experience with internal systems is required. 

- Part-time or Full-time Hours available.
- Salary DOE + Bonus Opportunity
- 27.5 hours per week - 9am to 2.30pm Monday to Friday
- Company benefits, 32 Days annual leave inc Bank (Full-time) Sick pay, Pension etc. 

Key role and responsibilities for this Service Advisor role in Esher: 

- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices

Minimum requirements for this Service Advisor role in Esher:

- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks

 
Service Advisor - Agricultural Dealership - Esher