Resolve Recruitment Services Ltd

Large Loss Claims Handler

Resolve Recruitment are delighted to be working with one of the UK's most successful Insurers.


If you would like to join a company which places a huge emphasis on valuing both their customers and employees, then please apply.


Due to continued growth, our client is currently looking to employ an experienced Large Loss Claims Handler.


Salary: Up to £55k to £100k + (dependant on experience and authority limit) plus extensive benefits


Permanent, full time


This role will be covering Large Loss/Complex Claims across the UK on a remote working from home basis.


Duties include:



  • Managing a portfolio of large loss claims which are due as a result of an RTA

  • Managing your own diary and coordinating customer appointments

  • Travelling to policyholders home addresses (usually 2-3 times a week); assessing the damage

  • Recording all loses, valuing and negotiating a claim for settlement

  • Manage the claims spend and making authorised payments

  • Support the Customer Service team with complaints; particularly complaints involving the FOS

  • Proactively handle a portfolio of motor claims consisting of mainly high value bodily injury with a value of between £150,000 and £1million plus.


The successful candidate will have / be:



  • 3 years plus previous experience working as a Large Loss Motor Claims Handler including Personal Injury

  • Strong knowledge of insurance/indemnity policies

  • Capable of negotiating claims with policyholders and loss assessors

  • Excellent organisation skills

  • Strong customer service skills with the ability to negotiate

  • A full clean driving license is required due to the nature of the role


Our client is offering a generous benefits package to include 25 days holiday, an onsite gym and a strong investment in employee talent management.


If this looks to be of interest to you, please apply TODAY!!




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